How Hertz EV bet bit them on the back side. This was predictable
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- เผยแพร่เมื่อ 14 พ.ค. 2024
- Links from today's show:
Join me and many other Tesla personalities and fans in Flachau, Austria on May 24-26th.
www.teslatakeover.eu/
Or join me and a whole lot of other amazing folks at the big Michigan event on June 15th.
teslamichigan.org/summer-meetup/
Hertz announces $4.2 billion deal with Tesla for 100,000 electric vehicles
Hertz said it also plans to install thousands of electric car chargers near its locations in US neighborhoods and airports.
www.zdnet.com/article/hertz-a...
How Hertz’s Bet on Teslas Went Horribly Sideways
A pair of finance veterans bought the bankrupt car rental company and went all-in on electric. Too bad they got almost everything wrong.
www.bloomberg.com/news/featur...
Surprising Facts About the Rental Car Industry
As a general rule, rental car companies buy a large portion of their vehicles subject to repurchase or depreciation programs with the vehicle manufacturers. Under these programs, manufacturers agree to repurchase the vehicles at a specific time and/or price in the future, subject to certain conditions, or to guarantee the depreciation rate on the cars throughout the holding period.
www.fool.com/investing/genera...
5 Upsells to Avoid When Renting a Car
Renting a car sometimes feels as high-pressure as buying a car. The agent urges you to upgrade the car, add GPS and buy rental car insurance - and it's not for your benefit. Car rental companies make 10 percent of their revenue from add-ons, according to the Consumer Federation of America: "stuff we opt for at the counter because of convenience, or a hard-sell."
www.allianztravelinsurance.co...
A Hertz customer who rented a Tesla somehow got charged $277 for gas - in a Tesla
A longtime Hertz customer with President’s Circle status was slapped with an unexpected $277.39 charge after returning the Tesla Model 3 that he rented during a weekend in Los Angeles.
qz.com/hertz-tesla-rental-car...
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Edited by: Roshan Khatiwada
#Tesla #TSLA #EVs - ยานยนต์และพาหนะ
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They sold Teslas with less than 30,000 miles. Run them to 90,000 miles and get their money out of them. Blame Tesla. LOL
The MBAs "knew better".
“ Elon bad! “
They have a functional system and they will use it no matter what. That system says sell all cars after a specified time so that they are not out of date and at a set mileage to avoid maintenance and increase resale value. Also all vehicles need returned with a full tank. EVs don't have tanks, so that equates to battery. Just because those numbers were based on 20 years of ICE cars changes nothing. Do it by the system to save/make money.
The system failed. They lost money. That is Tesla's fault. Not Hertz management.
@@davidbeppler3032your logic is absurd and out of date. Are you one of the corporate vultures that are strip mining companies like Hertz? The Teslas were the best thing that ever happened to the company.
@@DanaVastmanI'd beg to differ. Both Hertz and Sitx ditched EV's, and Tesla's in particular.
Few customers wanted one, Insurance for the rental companies very expensive, and repairs slow.
Then add the race to the bottom price war which depreciated on the book assets to catastrophic levels.
Another reason it went poorly was because Hertz did not plan appropriately for the charging.. Just like legacy auto tries to make an e.V on a gas platform hertz tried to expect the same behavior from a gas car rental. They really needed to put fast chargers out their rental locations and let the people bring the cars back With a low state of charge. That could work as long as Hertz was able to send them out with 50% state of charge.
Yes! In many locations the nearest public charger is still prohibitively far from the drop off site.
They could have simply put one or two destination chargers on site and said no minimum return SOC. Dropped them off by plugging them in. So simple.
I tried to rent a Model Y from Denver to drive home to The Bay Area when we couldn't fly back as planned. They wouldn't rent to us because, "We would need to depend on the Tesla charging network and they couldn't allow that". I said I have a Tesla at home, I know how to use the SC network. Nope, had to rent a Camry. Have you ever used the Camry traffic aware and lane control cruise control? Save yourself the panic and don't. The speed control works fine, the lane control is like playing billiards on the freeway with your car.
I would be pissed if I rented a car and it only had 50% charge on it knowing I had to go spend the next hour charging up before I be able to do anything else. 50% gas is fine because I could go fill up the car at a gas station in less than 5 minutes without all the insane hassle of using EV chargers
You 2 R great together. I learned quite a bit from the comments which is a rarity. Corporate vultures SUCK the life out of companies. Truly, evil
I test drove a Model 3 yesterday and when I got in it knew it was on a test drive and had a whole load of information which included all of the stuff that you need to know to drive the car. They should have something like that for rental cars, owners can put it into "rental mode" when they drop it off at the pick up location which means when the renter uses it they get all of the information they need.
I rented a model 3 last week in Chicago. In the two weeks between reserving and picking it up, Hertz sent five emails about the special features such as keycard, phone as key and charging. (‘Phone as key’ in a rental if you’re used to it in your own car is very nice.)
In San Francisco (SFO) was opposite. They got rid off nearly all EVs and even though I wanted to rent one, they were only giving me gas car. Ended up with Chevrolet Malibu 2024.
The bright silver lining in all of this Hertz debacle is that their stupidity gives first time affordable ev access to the average car buyer which I believe is a really good thing. There’s so much anti ev propaganda online that keeps too many car buyers from exploring the adoption of electric vehicles. But now that there are a lot of quality viable used electric vehicles available to explore thanks partly to Hertz, the more people who buy these cars the more people who know these people will get the chance to learn that electric cars are in fact far superior to gasoline and hybrid cars especially if you are a homeowner who can install level 2 access on your property or garage. As I see it now, no matter the current state of propaganda against ev adoption, it won’t be much longer before the average American will finally realize they’ve been lied to and will swiftly begin to flee from gasoline and hybrid vehicles in masses. In my metropolitan city I can see it’s already started here in NC.
The time to "explore" EV ownership has passed. The market is speaking. Aside from tech nerds, low testosterone men and the "look at me crowd the normal drivers are saying NO. And the taxpayers are tired of the billions and billions they've paid to promote the flawed technology..
@@davidsoom1551I rented a few EVs and then bought a reasonably priced used one. So much fun. Perfect for airport runs when Hertz wants $50 for the day.
As a EV owner I dread poor people getting EV's. The reason is I'm a really safe driver and I hate when people fly up behind me in my blind spot. And poor dumb people are gonna drive them like complete f'in idiots. The same way with Ev bicycles I've seen the trashest dumb people almost run people over on the sidewalks flying 30mph
@@MrBob1984 You! You are the worst arrogant drivers, you self-righteous jerks and you say poor people are? See, you are so arrogant you have no self awareness.
Excellent, interesting episode. One mistake - rental companies usually don't insure the cars. The power of large numbers is in their fleet, so they cover accident damage and writeoffs themselves
I rented a MY from SIXT in Germany for a couple of months. They seemed to follow the same Hertz model. No instruction. (OK with me, since my regular drive is also a MY.) They actually wanted the car back before the end of the contract so they could sell it. I refused and they said that was fine, but I am sure it was sold right after return since SIXT is also getting out of the Tesla rental market.
Part of the basic problem is that companies need to explain BEVs, whereas there is no need to explain ordinary cars. That is a barrier to buying or renting and it will be up to BEV companies to reduce the NEED for special education. Get rid of the "only charge between x and y%". Obviously, get usable charging as commonplace as gas stations. Make sure DC chargers are as reliable as gas pumps. Offer training to neighborhood garage operators. Reduce the "specialness" of electric car operation.
Don't just blame the buyer, whether it is Hertz, SIXT, or the guy next door.
My daughter rented a Tesla from Hertz. It only had 20 miles of range, causing her to miss the appointment for which she flew into the city in the first place. This is Hertz fault, not Tesla's.
I'd be furious if I was handed a rental car (any type) on empty.
LMFAO “Turtle 🐢 ON !” baby !!!
I never knew about the hedge fund motive!
Thanks 🙏🏽
I thought the new owners were just looting the company somehow but this makes more sense.
Great channel
I tried a Lyft rental deal from Hertz. I got a KIA EV6. IT was a fun car to drive, but I was disappointed it wasn't a Tesla. But the car was not fully charged, they didn't have a charger onsite. They told me incorrect information about the nearest superchargers. They did ask me if I knew what regenerative braking was but that was the only 'training' I got.
I would also say as a Tesla owner and Tesla Hertz renter, the experience of renting a Tesla from them represented a lost opportunity for Tesla.
There's no splash screen or other introduction for the likely first time Tesla drivers. You're pretty much just dumped off to fend for yourself. I love my Tesla but I have to say for someone arriving at an airport and encountering the Tesla UI for the first time after only driving familiar ICE cars, I can imagine that this would be a jarring experience.
Not to mention the fact that you don't even get a little quick tutorial or guide on how to use some of the best features of a Tesla like autopilot
At that time Tesla didn't worry much about marketing, they couldn't build new factories fast enough to keep up with demand.
And I think Tesla didn't get much warning either, in retrospect it's obvious that the leadership at Hertz assumed Tesla is just like any other OEM, and gave the order without any possibility of feedback from underlings.
I know this sounds crazy and I am No Elon Musk Super Genius but…maybe if they designed Teslas like 99% of all the other Cars & Trucks on the road it would not be a problem. Just a thought.
@ImLivinSD yeah, and maybe cars should have been designed like horses... are you hearing yourself?
@@ImLivinSD
Wouldn't be a problem, because Tesla would have gone bankrupt a decade ago.
Hey guys, nice show
And Futuraza, thanks for helping me discover a new channel
👍🏽👍🏽
Back when there was an Article about Hertz being unhappy with their Tesla's. And EVERY. SINGLE. Complaint in there was clearly Hertz's fault. (It was things like 'Customers complaining that they get vehicles with 30% battery charge' or 'Customer complain that their Tesla was dirty' or 'Customer didn't understand how to turn on the car') YET the Article Title clearly was that it was Tesla's fault. That's the Media for you.
They know what drives clicks.
Rental app great idea.
I’ve been renting Teslas from Hertz since they first became available (5+ year owner of a 2018 M3P). The QR code popup on the screen is an awesome feature, but Hertz UK does not have this yet. What a PITA that you don’t have any remote access: no walk up lock/unlock, no phone access (charge state), no charging notices, etc. But otherwise, rentals in the U.S. and U.K. are a great option for Tesla owners. (I’ve also done Turo rentals, but my wife is not a fan and occasionally it takes some extra effort and cost for airport delivery/pickups, and the insurance coverage is secondary.)
One thing both of you missed about the "high cost of repairs" is that Hertz was reportedly self insuring when they sell insurance to the renter. That is how they got caught with high cost of repairs. There is no high cost of maintenance, and they never said that, they have been misquoted about that repeatedly. Many of those were the uber drivers you mentioned. Apparently the rate of damage from the ride share rentals was very high. So they rent these cars out for ride share, those ride shares buy the insurance from Hertz, Hertz self insures. Then they get wrecked and Hertz is sitting on inventory they now can't use waiting for parts that they can't get.
Completely agree though that the real problem was Hertz was dumb. Anyone with interwebs access could have told you that parts for a Tesla take time to get because Tesla does not prioritize the parts market. They will of course use the parts they make for warranty first since they are giving those users service loaners. Selling them for insurance covered repairs is last on the list. That is a problem Tesla will have to wrestle with, if it goes on too long and gets too bad the myths about high insurance costs will start to become true.
Ah, so they sold their own plans, accidents happened, and Hertz hadn't fully done the math... CLASSIC!
Tesla robotaxi business may put rental companies out of business in 5 years
Or 10, or 15, or 20..
Yeah, predictable only in hindsight. Funny how no one predicted it in the podcasts when hertz started buying up EVs (lol)
Plenty did.
We didn't know how unprepared they were. At least I didn't.
And I never in my dreams expected them to sell the cars so soon. It's so stupid. A Tesla will run just fine for 20 years and 1 million miles, and just keep making profit.
My 2016 Model S looks and feels brand new after 8 years and 150K miles, it's style is still futuristic, and in performance and features still beats most brand new cars.
@@FutureAZA Yeah, right (lol). No one mentioned it on the podcasts (lol). The cyberbulls were all focused on the jump up in the Tesla stock (after Hertz revealed their buying intentions)
One of the biggest benefits of an EV is the saving on fuel used. With a hire car that falls to the customer not the rental company, something l believe they failed to realise!
I tried to rent a Tesla at Hertz three different times, they never had one available....
Cybercab will end the Rental car business
Yeah , in three or four decades when it is ready. It's already killed 29 people. Imagine how many will die if Elon brings it out to the world on Aug.8th. But that won't happen.
Really insightful. Thank you!
Turn up the volume
It’s like computers for business. In 1995 you replaced them every two years because tech was moving fast. In 2024 you can pretty much keep a desk top computer for 10 years
Most of what businesses use computers and networking to do, could have been done in the 1980s...
@@0ooTheMAXXoo0 speed of computer was changing rapidly along with cost of storage
Good chance renters insurance was supplied by Hertz themselves. Repair costs for accidents probably was much higher than they thought it was going to be.
Checked with Hertz for Tesla rental once. Was more than twice as expensive as Turo.
Not impossible. Turo can have some real bargains.
This channel didn't give you a red heart....................because the truth hurts. EVs are expensive in every way.
Hertz didn’t have someone competent in making sure their EV rentals were successful. They needed to make sure there were chargers available for renters and have superchargers at the rental site. Also needed a simple sheet provided in how to do the basics.
This explains a lot, I thought they had a Tesla group guiding them through so they could be successful
Herz should have started with maybe 10 Tesla's at a single rental point and see how it works, then maybe later extend to another rental point and slowly increase the EV coverage
and because they were still just HERTZ “where we promise to charge you until it hurts”!
Dealing with an EV hurts.
Poor management at derptz. Buying at a high point and not looking at trends which show its temporary and will correct. Sounds like they didnt do the required due diligence or seek out experts on EVs regarding treatment and price history. Live and learn.
Came in roaring like lions, sloped off whining like day old kittens
You are describing the typical EV owner!
Hertz business model is too rent for two years and then flip them. What bit hertz is they thought these vehicle would appreciate in value like they were briefly during the pandemic and they also weren’t counting on most of these were getting rented up by Uber drivers.
I was confused when Hertz sold their Teslas after just 2-3 years. Makes sense for a cheap ICE car, because careless customers will wear them out fast. But a Tesla can take all the same abuse without breaking a sweat. The computer will prevent almost all damage from improper use, there's not much in the powertrain that can wear out, and the general wear and tear is also minimal due to the premium materials used. Ironically an allegedly poorly built Tesla looks and feels almost brand new after 10 years and a million miles, while ICE cars fall apart and rust away after much less.
Rental companies should keep Teslas indefinitely. Essentially until they die. They won't even look outdated, because Tesla changes the design rarely, and software updates keep the functionality up to date for many years. My 2016 Model S still holds up against any new car from other brands, and even beats them in many ways. Not to mention that it still looks futuristic and sexy.
It's just their business model.
Even if Hertz blew it on execution, I still give them credit for trying EVs. If I need to rent a car, and they can rent me a Tesla, I'll probably try Hertz first.
Probably would have worked with original Tesla roadster, except they were limited production run
Yeah, it Hurts.
Executives just see $$$ and try to grab them. All about making money for themselves.
So they just dropped Tesla into their business model and basically nothing else . . .
The total lack of effort is staggering.
Even warranty repairs cost Hertz as that car is not earning anything while it's being repaired.
Different than ICE???
@@777skypilot Sorry, yes it is the same as ICE in that regard. I do not know if repair times were longer for Tesla. The Tesla haters certainly say so. There are plenty more ICE repair shops and parts suppliers, which may reduce ICE repair times. It would be interesting to compare total repair times of ICE vs Tesla.
@@777skypilot Yes!!!!!
Hedge fund manager!!!😂😂😂😂😂
The answer is really obvious. People don't want to rent the dang things. Most of the time when you rent a car you are usually in a location that you don't know much about such as work trip or vacation. Who in their right mind wants to go on vacation and have to hunt for charging stations, hope they actually work and spend an hour of your time charging a car when you can pull right up at a gas pump and fill it up in less than 5 minutes. You're right the warranty and the insurance are really not a factor. What is a fact is if they were renting them and making a profit then they would still have them in their fleet
I'm not sure if you've seen how Tesla directs drivers to chargers, but it's fascinating. Put in your destination, and if it isn't enough, it will direct you to a charger along the way. Done.
Thanks, well done, and needed to be said. They are not easy to understand as a rental car, it has taken my GF 2 months to be comfortable with her MY!!!
Interesting that one of my Tesla Hertz rentals was needed to be returned early as it needed “repairs”. I have a Tesla at home and I am familiar with the maintenance needs of a new Tesla. The only thing I could find was that a software update was available to downloaded.
Oh dear. They had no idea.
I rented a Tesla from Hertz last year 16 times. This year they don't appear to have Teslas anymore so I have rented 0 times from them.
It looks like nobody's going to talk about this, but what about range and charging anxiety? There's no way in the world I'm going to rent an EV and worry about range / charging anxiety. The last time I rented a car was for a 2,400 mile trip of steady driving and the last thing in the world I would have wanted or needed was to have to worry about whether I'd find a charging station and worrying about whether I'd make it to the charging station and worrying about whether the charging station would work. Charging stations may work for long trips but gas stations will absolutely work and there's no worry at all. That's how I feel, worrying about charging up is just one less thing to stress over on a long trip and I can't be the only one that feels like this, I'm sure there are plenty more people who don't want the hassle and worry of charging an EV as part of their vacation / business rental experience. How come you guys don't talk about this?
Because most of us drive Teslas, and "finding a charger" isn't a thing. The car does that, and tells you how many working, available stalls are at each one.
You put in your destination (even if it's thousands of miles away) and the navigation does the rest. I've never thought twice about it on a road trip.
Great analytics, Brian. But Doctor Scott Walter of Michigan has a chair in my clan tent. He's the only one, we're gonna put his name on it, sorry, buddy. He's clan Douglas the Highlander.😊
I have no choice but to accept.
@@FutureAZA ok ,2 reserved chairs☺️ The Highlander.
Hertz had the wrong "business model" for EVs. Renting Tesla's to Uber/Lyft drivers, who have no incentive to maintain battery, or due diligence for "accident free" driving. Constantly charging to 100% and down below 10%. Also, renting on an "all day" basis like an ICE car without any mileage limits is not going to preserve the life of the car. When trying to use a EV for rental/taxi/delivery service, "CURB YOUR ENTHUSIASM"(!)
Hertz is nuts...rent those cars out for another few hundred thousand miles. Take advantage of the low maintenance and high service life (and amazing performance). Continue reducing the rental charge as they age, use the age of the fleet as an advertising gimmick. Selling them off is throwing money away.
That would require an entire rethink of the strategy, not to mention hard work. They just wanted hype, and they got it.
Smart #EV #Car or other than #Tesla much simpler
Ok Nissan time to totally drop Datsun!
I drive a Tesla and will not rent an electric car for travel. The charging network is not developed enough to keep the car from becoming an annoyance.
I wouldn't rent a car that can't use the SC network.
Cybercab will end the Rental biz…
It may take some time, but the only way it doesn't is if individual trips cost more than just renting a full meat driving carriage.
@@FutureAZA - Sounds like you’re assuming all rentals are local rentals.
A robotaxi won’t be driving me from LA to San Francisco …
I rented a Tesla from Budget. Zero instruction. NONE. Not even how to unlock the car. Took me 30 minutes of messing around before I could get in the car and figure out how to get it to go. Even asked for help from the Budget employees and got none. Luckily I found the Tesla tutorials on the screen. I got the car specifically to decide if I wanted to get a Tesla. The car was great. The rental part not so much.
That's a real obstacle.
I’ll bet you’ll never forget how to operate a Tesla ! Silver linings …
I got a Hertz account because they rented Teslas. Now time to delete my account.
Might as well wait and see if they have one next time. They still have a lot.
Tax writeoff + smear campaing i think + points if they did sell some carbon credits too
The smear strikes me as less likely, but their carbon credits is new information to me. Very interesting!
It just comes down to convenience. People who rent cars want the easiest possible experience. Give someone the option to rent an automatic or manual most people will pick the automatic.
Same thing for electric cars, i wouldn't want to learn or figure out all the qerks of EV ownership, too hard dont care.
They were 20 years too early to go all in om EVs.
Hertz way overcommitted. In a market where a trivial percentage of people were driving EVs (~2%), they wanted an order of magnitude more of their fleet to be EVs (~20%?).
Aiming for 2% to 4% would have made way more sense, with a more modest "more than general market" share of EVs for people curious about trying one out.
That's what the whole EV industry should have done. Now look, they're in the same boat as Hertz, no one wants them
@@davidsoom1551 That's just not true. As more people buy EVs, the ignorance around them fades away and more people are interested in owning EVs.
There is no EV industry. It's the vehicle industry. This year is not going to be a good one for vehicle sales, ICE and EV, because people are broke. But EVs will continue to displace ICE vehicle sales. I wouldn't be surprised if the EV % of the market increases again this year (global for sure, US as well) due to ICE sales falling harder than EV sales.
Peak ICE was 2017. Those ICE sale numbers will never be seen again. And that's because the "no one wants them" sentiment is not true. As people learn more, EV interest rises and ICE interest falls. Until recently, that was only happening in CA and among rich folks. As EV prices fall, the knowledge is going to spread through less affluent circles.
Hertz. A bunch of amateurs. They cause customers to be arrested. I'll never do business with them again.
Why did they wan tto sell the Teslas? They were brand new..
They believed the FUD that Tesla would lower the selling price under buying price...
They didn't sell the brand new ones.
Because no one wanted to rent them! Just like the general public doesn't want them either.
If you move to a rental company that rents Tesla's, so be it. Nothing wrong with that. There are people who want ice cars. In my opinion if EVs will cause Hertz to go to bankrupt then sell them. It's not easy to buy a vehicle at a price today and in quick time the company reduce the value of said vehicle. It's a form of betrayal.
Dealerships paid more than rental companies. They couldn't get ANY cars. THAT is betrayal.
Car rental business is still in 1970s
Worked in the 90s and beyond though.
BMW in shop for 3 months?
Marks lighting is just too weird man…
It's his jam.
@@FutureAZA You need some wild lights Brian 😜
Dumb, Hertz bought some performance Model 3's. For Newbies. Not a good Idea to give the public renter a sports car????? Recks were common,,, YEAH.
And I never saw one (any model) without curb rash. The Performance wheels must have been an absolute casserole.
As legacy auto thought BEVs were just electric ICE cars and not fundamentally different, so did Hertz. Seems lazy and poor business practice, but ultimately this smells like a pump and dump.
First
Very speedy.
I guarantee all you pumpers glazed about how amazing this deal was originally.
What did I say about it?
@@FutureAZA probably something like "game changing" or "mind blowing" and then waffled on with another delusional tech bro for an hour.
Who pays you, Brian?
About 40% is from TH-cam ads, the rest is from the couple hundred individual sponsors through Patreon, X subscriptions, and channel memberships. My average supporters are retired engineers.
@@FutureAZA are you worried that your idiotic musings on Tesla will end up losing those people a big part of their savings?
so basically hertz was more intrested in flipping cars to increase stock value and not intrested in actually providing rental cars to the public. Glad they got burned. When are we going to learn that companies would rather care for the shareholder instead of the paying cusotmer.
Lack of demand was the #1 reason they got out .
"Got" out? They still have EVs. These were vehicles scheduled to retire as 0art of the standard churn.
There is/was a lack of consumer demand. If people leased them there would have been no problem. Consumers know what they know and they don't want issues when they rent a car. All the customer wants is to get from A to B.
Not all customers.
I think it is misplaced to blame Hertz for not educating car renters how to use a Tesla. First of all this is a self-inflicted injury by Tesla by making their cars so different that you need instructions for how to operate it. For better or worse, ICE cars follow certain conventions so that i can hop in pretty much any car and in a minute or so figure out all the controls. If the Tesla design changes are so great they should either be intuitively designed so anyone can figure them out and/or design an intro video/help screen for vehicles used by rental companies. Eventually, having Groq AI in the car will let any user just ask "Hey, Tesla, how do I...?" I say all this never have even sat in a Tesla ... though i have peered in a few Tesla windows
And it shows that you don't know what you are talking about...
Plus, the lack of "on demand" service and parts made it extremely difficult to keep cars on the road. Where Tesla fan boys will wait months for service, you can't make money as a business that way.
It worked for them before and since.
Well I must also be one of those “you don’t know what your talking about folks” as I like the rest of Society that does not own a Tesla think it’s total Stupidity to have to relearn how to do the most basic and simplest of tasks…adjust mirrors, open glove box, turn AC on. Ask your self how far you can get with a dead iPad screen. Single points of Failure are not a good thing. More cracks in the system doing nothing but getting bigger.
@@ImLivinSD How often do you adjust the mirror - while driving?
Imagine - the car drives even with black screen, although it is not recommended, of course.
Btw, you just confirmed "not knowing about what you're talking" 🤦♂
I can see you need to educate people about charging, as this is new to many people, but if you need to teach people how to adjust a mirror, you designed the car wrong.
You mean, it is dumb to not have a button for each function, even the ignition key/start button?
@@brilanto I mean it is dumb to design stuff that is not intuitive to operate. It has nothing to do with number of bottons. An iphone has virtually no physical buttons, yet most people can use it without reading the manual.
I know almost nothing about the miraculous functions and apps on my Iphone, even don't see where to silent the photo snap sound - several possible places, but no option under 'sound' or the camera settings. So much for 'ease of use'.
And the same reason Tesla gets bad ratings or complaints at 'Consumer reports'. Is Apple as stupid as Tesla - or is it my fault?
Strange that Tesla is the far most selling EV brand - more than all other traditional OEMs.
What could that show?
@@brilanto...that some people don't care about having to study about how to operate their car.
With all respect, please, please change your opening god awful music which soumds like a group of alley cats!
Boo!
That gives street credability...
Hertz completely missed it. They are the best cars but hertz doesn’t understand how to manage the network. Pathetic