Why the Number One Priority of Zappos is NOT Customer Service | Zappos CEO Tony Hsieh
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- เผยแพร่เมื่อ 5 ต.ค. 2024
- Tony Hsieh is an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos.com.
Culture is overlooked in it's role it has in a company. Tony Believes that it should actually be the number one thing a company focuses on.
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Customer services is really bad . Also they didn't deposit amount in given time its really very bad thing
You do realize this guy sold the company 8+ years ago to Amazon right and has a $840+ million net worth.
"In January 2012, the Amazon-owned online retailer Zappos suffered a major data breach that exposed personal information of about 24 million of the site’s customers, including names, addresses, passwords, and the last four digits of their credit card numbers. The fallout from large-scale data breaches is never resolved quickly, but even by those standards, the settlement that Zappos proposed this fall was a little bit shocking both in how long it took to reach and how little it offered to victims of the breach. "
Zappos Ceo never watched "Jingle all the way" and does not know about Number One Customer Service.
You do realize this guy sold the company 8+ years ago to Amazon right and has a $840+ million net worth.
Rip
This is junk know-how
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You do realize this guy sold the company 8+ years ago to Amazon right and has a $840+ million net worth.