Just wanted to say thanks for the upload, you made my life significantly easier. After all the smaller diagnosis tests which I had hoped would save my printer, (manual cleaning, captop replacement, overnight headsoak), I finally bit the bullet and bought a new printhead. Followed all the steps you showed, it was as easy as making a lego set and now my prints are like brand new out of the once again Some things I wanna bring up in case anyone else needs to do this and that it was not in your videos. -The hexbit screwdriver, I recommend a really long one -Almost all screws are the same so you can chuck them all into a cup. The only screws which are different (and these are all the same so you can group these) are the ones you need to unscrew to replace the captop -There is a plastic cover for the print head you need to remove from the older print head and to transfer onto the new one. Prying it out with a flathead is the easiest way to do so
I was able to get my printer back up and running. I d not have the service application and so far everything is working. If I an get the application one day, I will do the calibration just to make sure everything works the best it can. Thanks for the videos, they were helpful!
Cheers to you! That is awesome news! I'm glad the videos aided in the journey to fixing your BN20. I'm not so sure about that "Service Application" they say we needed. The funny thing is you can key in the head rank on the larger Roland printers on their consoles. Roland should allow you to do the same in the BN20 utility. Nonetheless, your machine is working. Time to make some money!
Great video! After watching part 1 & 2, I think I might change out the print head assy (cap, etc.) myself rather than waiting on a repair person to call me back. NERVOUS!!
@@404photos so I was able to change out the print head and the cap with no issues. I think the Digiprint head prints BETTER than when the machine was new! Thanks again for the awesome video, it helped a lot!!
Awesome! That makes me happy to hear that. This video was made out of frustration and the lack of support I received when I really needed it not to mention the cost. Let's keep those BN-20's printing and making money.
Hi, great video, I have unscrewed the other tree screwes (not the two that I should...hbefore I wached the video)... Tried to remove the head,.... I screw them back on the,.. IS there some damage by doing this? Thanks
As long as you’re “not” touching the surface of the print head, you should be fine. I’ve disassembled my machine a few time and never had a problem. Good luck.
@@MsChillachin thanks for your question. It's more towards the end when refilling the head dampers. When using the "BN-20 Utility", under the option tab and perform the "Pump Ink" operation. It walks you through the process of pumping the ink with the use of the dummy cartridges
I can’t but what I would suggest is before you remove the old ribbon cable get a permanent marker draw a small line on the print head case onto the ribbon cable and do the same thing on the other end. This will give you a point of reference if you have to put the old cable back in.
Thanks for your reply, I decided not to go ahead since finding out the cost of the replacement head was more than I wanted to spend. That and the printer which was for sale was priced such that I did not consider it viable. I guess the machine is in landfill by now. @@404photos
@@tommcmurtry3204 I did the replacement and never had the "Head Rank" input with the "Service Application". My BN20 is working like brand new. Trust me, I was afraid that I had wasted my money when I found that out after the purchase. It turns out, that I didn't need it.
@@tommcmurtry3204 Once you receive your printhead, if you need to follow the steps in my first video: th-cam.com/video/9YmLXYavQ7I/w-d-xo.html , they "Digiprint Supplies" advises you to test the printhead before attaching the ink lines to it. Just in case you get a faulty printhead. All the best and Good Luck!
Just wanted to say thanks for the upload, you made my life significantly easier. After all the smaller diagnosis tests which I had hoped would save my printer, (manual cleaning, captop replacement, overnight headsoak), I finally bit the bullet and bought a new printhead. Followed all the steps you showed, it was as easy as making a lego set and now my prints are like brand new out of the once again
Some things I wanna bring up in case anyone else needs to do this and that it was not in your videos.
-The hexbit screwdriver, I recommend a really long one
-Almost all screws are the same so you can chuck them all into a cup. The only screws which are different (and these are all the same so you can group these) are the ones you need to unscrew to replace the captop
-There is a plastic cover for the print head you need to remove from the older print head and to transfer onto the new one. Prying it out with a flathead is the easiest way to do so
I was able to get my printer back up and running. I d not have the service application and so far everything is working. If I an get the application one day, I will do the calibration just to make sure everything works the best it can. Thanks for the videos, they were helpful!
Cheers to you! That is awesome news! I'm glad the videos aided in the journey to fixing your BN20. I'm not so sure about that "Service Application" they say we needed. The funny thing is you can key in the head rank on the larger Roland printers on their consoles. Roland should allow you to do the same in the BN20 utility. Nonetheless, your machine is working. Time to make some money!
I came here to ask the same question on the service app. Some say we need it. I actually had a tech say we don't need it
Great video! After watching part 1 & 2, I think I might change out the print head assy (cap, etc.) myself rather than waiting on a repair person to call me back. NERVOUS!!
Thanks! Go for it! I was extremely nervous as well but the effort paid off and my BN20 is still printing perfectly.
@@404photos so I was able to change out the print head and the cap with no issues. I think the Digiprint head prints BETTER than when the machine was new! Thanks again for the awesome video, it helped a lot!!
@@corbyconcepts127 that makes me so happy to hear. Let's keep printing and making that money.
Thank you so much! the replacement was absolutely successful! THANK YOU 🎉
Awesome! That makes me happy to hear that. This video was made out of frustration and the lack of support I received when I really needed it not to mention the cost. Let's keep those BN-20's printing and making money.
@@404photos agree you absolutely and thank you so much for sharing
Nicely done. Thanks for sharing. Cheers, JAYTEE
What the software program you use to make ink filling? For bn20?
Have u ever had the power supply go out with no power coming on? If so what did u do to fix thanks
Thanks - needed the info
So if your missing the 2nd cy what do that mean
Thank you
Hi, great video,
I have unscrewed the other tree screwes (not the two that I should...hbefore I wached the video)... Tried to remove the head,.... I screw them back on the,..
IS there some damage by doing this?
Thanks
As long as you’re “not” touching the surface of the print head, you should be fine. I’ve disassembled my machine a few time and never had a problem. Good luck.
@@404photos ok
Thanks for your answer👍
Did you ever use your dummy cartridges? I don't have any.
Yes I did. I'm not sure if there are any aftermarket options but the Roland DGA store currently has them.
hey, thanks for the great video 😊 For which part you use the dummy cartridges? I can't figure it out in the video 😅
@@MsChillachin thanks for your question. It's more towards the end when refilling the head dampers. When using the "BN-20 Utility", under the option tab and perform the "Pump Ink" operation. It walks you through the process of pumping the ink with the use of the dummy cartridges
where did you buy the head?
digiprint supplies
Hello, can you tell which Ribbon Cable number 1 goes to the motherboard in order Thank you!
I can’t but what I would suggest is before you remove the old ribbon cable get a permanent marker draw a small line on the print head case onto the ribbon cable and do the same thing on the other end. This will give you a point of reference if you have to put the old cable back in.
Where do you get the head from
@@Tazyz do a search for digiprint supplies
So how much was the replacement print head
Missed your comment. I paid $1700
Thanks for your reply, I decided not to go ahead since finding out the cost of the replacement head was more than I wanted to spend. That and the printer which was for sale was priced such that I did not consider it viable. I guess the machine is in landfill by now.
@@404photos
Where did you buy your printhead?
I purchased it at Digiprint Supplies from their US location.
@@404photos I am looking at the kit, but, they told me i would need the service application to enter the code.
@@tommcmurtry3204 I did the replacement and never had the "Head Rank" input with the "Service Application". My BN20 is working like brand new. Trust me, I was afraid that I had wasted my money when I found that out after the purchase. It turns out, that I didn't need it.
@@404photos Awesome! I'll order
@@tommcmurtry3204 Once you receive your printhead, if you need to follow the steps in my first video: th-cam.com/video/9YmLXYavQ7I/w-d-xo.html , they "Digiprint Supplies" advises you to test the printhead before attaching the ink lines to it. Just in case you get a faulty printhead. All the best and Good Luck!