I WENT UNDERCOVER TO GET ANSWERS.

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  • เผยแพร่เมื่อ 29 ก.ย. 2024

ความคิดเห็น • 197

  • @damienhanson4929
    @damienhanson4929 6 หลายเดือนก่อน +42

    Hi. I commented on this and said what you did wasn’t right. Fair play for going back and sorting again. A lot of respect for that. Everyday is a school day and we all should take advice and act like this 👍

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +4

      Thank you mate appreciate that

  • @brianwood5220
    @brianwood5220 6 หลายเดือนก่อน +2

    I don't meet many people like you Adam. Your work ethics are what makes you an excellent ambassador for the Electrical Trade. Don't change mate. Thanks for sharing with us.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Hi Brian, thank you for your kind words, and thank you for watching really appreciated 👍👍

  • @HAelec1
    @HAelec1 6 หลายเดือนก่อน +1

    Good on you putting it right hats off to you.
    Another way round it could be mcb feeding rcd in the CU and shortening the busbar by two modules.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you and thanks for the alternative idea!! 👍👍

  • @mikew151Manhattan
    @mikew151Manhattan 6 หลายเดือนก่อน +1

    top bloke for this turn around! very honest indeed

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir 👍👍

  • @tuboid001
    @tuboid001 6 หลายเดือนก่อน +1

    Great video, I will no longer be installing Zappis, Myenergi can do one, I will be steering my clients to different equipment, probably Hypervolt.

  • @artisanelectrics
    @artisanelectrics 6 หลายเดือนก่อน +8

    Well done mate - I’ve been there! Own it, do what you can to correct it and move on.

  • @planespeaking
    @planespeaking 6 หลายเดือนก่อน +12

    My Energy should just refund you for this, and protect their reputation. It will put people off buying their units. Really short-sighted of them, especially due to the fact they had actually seen your video.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      I’m happy to just move on now to be honest, but I do appreciate what your saying, thank you for commenting 👍👍

  • @chrisrice2598
    @chrisrice2598 5 หลายเดือนก่อน +7

    Actually a decent electrician on youtube who is not full of it. Well played mate

    • @sotaelectrical
      @sotaelectrical  5 หลายเดือนก่อน

      Thank you sir 👍👍

  • @ianperkins8317
    @ianperkins8317 6 หลายเดือนก่อน +17

    Well done. I'm glad there are principled people like you out there.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +3

      Thank you 👍👍

  • @BULLEAD
    @BULLEAD 6 หลายเดือนก่อน +11

    Well done for taking it on the chin. Well done for educating others.

  • @se9225
    @se9225 5 หลายเดือนก่อน +3

    Now (from a consumer perspective) it takes integrity & professionalism to publicly admit when they have erred in their task. Correcting and making good as well. I would use this sparky without a second thought - 5⭐ rating all the way.

    • @sotaelectrical
      @sotaelectrical  5 หลายเดือนก่อน +1

      Thank you very much 👍👍

  • @kdenyer1
    @kdenyer1 6 หลายเดือนก่อน +2

    I am no sparky. But always think there is no need to be rude if someone doesn’t know something then be nice and explain how it should be done.

  • @jordanbeech12
    @jordanbeech12 6 หลายเดือนก่อน +4

    I'm going to show this video to anyone who wants a zappi. Bad technical support is not a good charger. The failure rate is higher than people realise.

  • @bradleyarcher9840
    @bradleyarcher9840 6 หลายเดือนก่อน +6

    Absolute champion, I love your videos, love your working style and attitude towards everything and always try and fire off a comment or two. Keep it up big man, I’m at fullycharged at the end of the month and I’m going to nail them for this too as I fit a lot of these.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you mate, appreciate your comments, see you there!!!

  • @dermotcullen5263
    @dermotcullen5263 6 หลายเดือนก่อน +7

    Fair play to you Adam, not just for going back again and addressing the RCD issue, but for not dropping the Myenergi Rep in the do-do. Unlike those guys, you have come out of this with your integrity intact. Top man.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir appreciate everything you have said, have a great weekend 👍👍

  • @sergiofernandez3725
    @sergiofernandez3725 6 หลายเดือนก่อน +7

    Glad to see you are making the install better. Keeping the customer happy and doing the right thing. Good to see you take pride with your company rather than some of those cowboys. Keep up the great work Adam

  • @fluffycotton4683
    @fluffycotton4683 6 หลายเดือนก่อน +4

    Gained a new subscriber as you have an excellent mindset, no doubt your channel will grow, bless you 👍

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you sir, really appreciated 👍👍

  • @johnsimonson7206
    @johnsimonson7206 หลายเดือนก่อน +1

    I spoke to niceic scout this today. They told me as long as the charger has an integral push test button on the built in rcd and the feed cable is wired in a way that doesn't require rcd protection, an upfront isn't needed.

    • @sotaelectrical
      @sotaelectrical  หลายเดือนก่อน

      Which this one does not have a push test button and I am pretty sure that if the RCD doesn’t comply with British standards, I’m not sure how he is saying it’s fine

  • @authuruksake969
    @authuruksake969 4 หลายเดือนก่อน +1

    Regarding Zappi & RCD/MCB...
    Here is Dr Chris Horne from Myenergi actually saying @ 20:25 just use an mcb...
    th-cam.com/video/p562IZ1nOSM/w-d-xo.html
    Admit it is over 3 years ago, but Dr Chris Horne - a Director who joined 5 years ago, Chartered Electrical Engineer and Fellow of the Institution of Engineering and Technology.
    He said - just an MCB will do

    • @sotaelectrical
      @sotaelectrical  4 หลายเดือนก่อน

      Very interesting thank you for sharing 👍👍

  • @cronocide
    @cronocide 2 หลายเดือนก่อน +1

    Sparkys are big jessys, two days in a row ive have to deal with busted NS4s ofset and NiT2 fuses on 3 phase because the sparks are too scared of a commmercial bms board and im only a heating engineer. Try dealing with gas water and sparks all at the same time...whingers.

    • @sotaelectrical
      @sotaelectrical  2 หลายเดือนก่อน +1

      I done 6 years on HV mate 👍

  • @jamieblatantsparky
    @jamieblatantsparky 6 หลายเดือนก่อน +4

    Pure QUALITY PR you should start giving lessons to my energy , they are your Hager , they have been very quiet over this and that’s the worst thing they can do

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir, appreciate your comments and support 👍👍

  • @ashleybignell2366
    @ashleybignell2366 6 หลายเดือนก่อน +7

    That reg you read out is that car chargers must be individually RCD protected from another car charger (2 chargers can't share same RCD). Not that it cant be RCD protected along other circuits in the same box. Think of a split load board, nothing wrong with it. This came up on an NICEIC webinar. It's a reg that can be easily misinterperated.

    • @persona250
      @persona250 6 หลายเดือนก่อน +1

      You and the Nic have both interpreted the regulation wrong .

    • @ashleybignell2366
      @ashleybignell2366 6 หลายเดือนก่อน +3

      @@persona250I Guess Efixx got it wrong as well. Forward to 1:45 th-cam.com/video/un3KZ8rWy-s/w-d-xo.html
      & i think their knowledge of the regs is better than mine & yours.

    • @carlf6507
      @carlf6507 6 หลายเดือนก่อน +2

      I’ve spoken to the people on the JPEL 64 and they say it’s to be on a RCD with no other circuits.
      Reason being is a Type A RCD will not trip if more than 6mA DC goes through it. So you can end up with a magnetised coil which then won’t detect AC faults. So if the charge point is leaking 4mA the RDC-DD won’t trip as it’s designed. Then if other circuits are leaking they can take RCD over its tolerance and create a potential issue.
      So that’s why and if you speak to the IET/JPEL lot that’s what they will tell you.

    • @richardwalsh5882
      @richardwalsh5882 6 หลายเดือนก่อน +1

      @@carlf6507Precisely! The RDC-DD only prevents more than 6mA leakage being present, which means any more could still blind a Type A RCD.

    • @ashleybignell2366
      @ashleybignell2366 6 หลายเดือนก่อน +1

      If anyone cares to read the reg 722.531.2.101 in the original blue book & compare it the amendment reg 722.531.3.101 in the brown book you will see it changed from ‘protected by it’s own RCD’ to ‘protected by an RCD’. This cleared up the confusion & allowing to be installed in split load boards & those with upfront Rcd’s.

  • @philrace7032
    @philrace7032 3 หลายเดือนก่อน +1

    Started watching you on insta and just subscribed to your TH-cam , top videos and love the way you own your mistakes top spark well done

    • @sotaelectrical
      @sotaelectrical  3 หลายเดือนก่อน

      Thank you sir much appreciated 👍👍

  • @sparksoverhead5188
    @sparksoverhead5188 6 หลายเดือนก่อน +3

    Moral of the story is, not install my energy EV chargers if they treat you and customers like that. Credit to you for owning to your mistake.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you sir 👍

  • @martynb9
    @martynb9 5 หลายเดือนก่อน +2

    Hi, I went to the Everything Electric Show at ExCel in London last week and MyEnergie were there and aware of your video. In fact when I asked if my Zappi should be connected to a RCD they immediately mentioned your video and said that you had misunderstood and the warranty refusal wasn't down to the non RCD issue. They proceeded to tell me it's fine on an MCB as long as it clipped directly and the internal RCD covered the need for one. I'm surprised they haven't contacted you to get everything straight. Fair play to you though for changing it if you thought it was wrong.

    • @sotaelectrical
      @sotaelectrical  5 หลายเดือนก่อน +1

      That’s very interesting, they have not contacted me regarding the RCD at all and that’s a get out clause because I did not misunderstand the email that was sent to my client, it was clear as day.

  • @nikhoward
    @nikhoward หลายเดือนก่อน +1

    At 3 min, well said mate

  • @adrianupnorth
    @adrianupnorth 6 หลายเดือนก่อน +2

    Everyone makes mistakes - sparks are really, really bad at admitting them. It's good to hear that most people were polite in pointing it out. I'm fed up of the 5% who think it's acceptable to slate everyone.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Absolutely of course we do, agree with the 5% comment 👍👍

  • @SBanderaB
    @SBanderaB 5 หลายเดือนก่อน +3

    I love the way you declare your mistakes with constant self praise....... it's just the type of guy I am. You do realise if we wanted to hear it multiple times we can rewind and replay it, there is no need to repeat it constantly. Your work is of the highest standard, it is often perfect - do not get hung up on mistakes because we actually do realise you are human.

    • @sotaelectrical
      @sotaelectrical  5 หลายเดือนก่อน +1

      Sorry I didn’t realise I said it multiple times

  • @meljen8592
    @meljen8592 6 หลายเดือนก่อน +4

    You’re a refreshingly honest man Adam,your customers are lucky to have you.

  • @topgazza
    @topgazza 6 หลายเดือนก่อน +3

    I like your attitude and moral stance on the video as well as your work ethics. Be proud of yourself

  • @matthewlynes8322
    @matthewlynes8322 6 หลายเดือนก่อน +2

    All other contractors should invest their energy into combating these companies manipulating and destroying our businesses as opposed to slagging each other off online.
    We will all be dreaming of a job in McDonald’s by time the big players have come and carved our trade apart whilst we are all online bitching and moaning about others and their supposedly sub standard work

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Yes Matthew you are right, we need more unity. Thanks for commenting, it’s appreciated 👍👍

  • @djoneselec5100
    @djoneselec5100 6 หลายเดือนก่อน +2

    Great to take it on the chin - what a star. I install a lot of myenergi and recently they've been very bad at customer service. With my first Libbi I was on hold for nearly an hour. fair play - great example. Really enjoy your content

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you sir, appreciate your comments and thank you for watching my content 👍👍👍

  • @effervescence5664
    @effervescence5664 6 หลายเดือนก่อน +3

    I wasn't try to pick fault on your previous video, just trying to avoid you getting into this exact situation mate. Honestly at some point I'd love to come shadow you for a day or two as you've got many different ways of looking at situations that I wouldn't even think of. Your integrity speaks volumes.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +2

      It’s all good mate, appreciate you looking out for me. Well I don’t see why that can’t be an option one day for sure! Have a great weekend and thanks for taking the time to comment 👍👍

  • @codenamenel
    @codenamenel 6 หลายเดือนก่อน +3

    👍a mistake only becomes an error if you refuse to rectify it

  • @7755ian1
    @7755ian1 6 หลายเดือนก่อน +2

    Excellent videos, informative, well authored and easy to understand, but, would be easier if you could drop the music which seems to be in the foreground and not in the background, actually music not needed at all. Seems to be the norm nowadays where no one can speak without it playing, annoying. Thanks anyway.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you and thank you for the comments 👍👍

  • @matthews2605
    @matthews2605 4 หลายเดือนก่อน +1

    Scolmore do a 1p + switched neutral RCBO now. Shame it wasnt out when you did this as it would of saved you some hassle

    • @matthews2605
      @matthews2605 4 หลายเดือนก่อน

      heres a product code CU1RCBON40B

    • @sotaelectrical
      @sotaelectrical  4 หลายเดือนก่อน

      Yes I am aware, these things can’t be helped

  • @electrician247
    @electrician247 6 หลายเดือนก่อน +1

    Fair play Adam, the RCD setup you originally went for didnt meet regs as you identified. A deviation on the certificate would be enough in those circumstances for me. With the electronic RCD in the product and I suspect less than 9mA cumulative leakage in the garage it wouldnt be any less safe imho. However your approach is better and credit to you for that.
    Myenergi are still way out of order especially so in contacting your customer in the way they did. Keep your chin up.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir, appreciate your comments 👍👍

  • @alanhealy9900
    @alanhealy9900 6 หลายเดือนก่อน +2

    Adam, I really enjoy your videos, your presentation is excellent and very informative. Amazing, highly ethical response you have shown us and you have demonstrated great leadership in correcting this and sharing. Thank you , from Ireland.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Hi Alan, thank you so much, really appreciate your comments, have a great weekend sir

  • @delspark
    @delspark 6 หลายเดือนก่อน +2

    Fair play but as I said in part 1 you shouldn’t of had to change it in the first place myenergi are really letting down the installers that got them the dig new office, but it’s there product that will lose it for them.
    So far for me the most call backs and swap outs are myenergi not good

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you and I yes I know what your saying, I just wanted to get this done and move on, personal choice 👍👍

  • @Sparks6078
    @Sparks6078 6 หลายเดือนก่อน +3

    Hats of to you for that. Held your hands up and said ok im wrong. I wish more people would do that.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +2

      Thank you, well I’m only human 👍

  • @stephenboden3558
    @stephenboden3558 6 หลายเดือนก่อน +1

    Way to go Adam. Negative comments from people have an issue with something they would have done. All individual stuff. It's great to be honest for clients, rectifying our mistakes, or lack of information beforehand.
    I broke a glass protective shade for a fountain style chandelier. 😮. Probably cost £10.00 to replace. No they don't. £60 plus from the US. The job/ issue they had was flickering lights and a dodgy cooker switch,all sorted, until I accidentally time the glass. I'll pick up a whole set of lamps for just one glass as replacement. I know I'm doing the right thing,who else goes way beyond this sort of thing. I know I would appreciate an issue either g solved for no expense. Great video Adam.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Hi Stephen, thank you sir, and good for you for doing what you done, it makes all the difference 👍👍

  • @persona250
    @persona250 6 หลายเดือนก่อน +2

    Real dirty from my energi . The lack of an rcd is not causing the warranty issues . Is this on the extended 60 month warranty?

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      I’m not sure to be honest

  • @tuboid001
    @tuboid001 6 หลายเดือนก่อน +1

    Great video, I will no longer be installing Zappis, Myenergi can do one, I will steer customers to a different charger, probably Hypervolt.

  • @jamesmoon5632
    @jamesmoon5632 6 หลายเดือนก่อน +2

    This is great someone owning up to mistakes. We all mistakes but generally nobody knows because we are not on social media. Good work subbed

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Yeah I’m a normal guy who makes mistakes just like everyone else so Il just be honest about it. Thanks for subbing, appreciate you 👊👊

  • @brogiesthemotorcyclist5408
    @brogiesthemotorcyclist5408 6 หลายเดือนก่อน +3

    Hi Adam, I had a Zappi installed by a NIC contractor during the residential grate scheme period. As a recently retired spark at the time of installation, I installed the 6mm SWA and cat5 cable to ensure the job was to my liking. I also confirmed with MyEnergi that only an MCB was required to protect the circuit and as it was SWA I was happy with this, (the NIC contractor was also happy with this as they were issuing the certificate) like you I’m somewhat amazed that they have now “moved the goal posts” and indeed they might be struggling to uphold this stance if legally challenged. Any how, this has lead me to change the MCB for a double poled bi-directional RCBO just in case. Great channel, keep them coming 👍.

    • @Nick_Carlos
      @Nick_Carlos 6 หลายเดือนก่อน

      Is that because the Zappi has a double pole RCD incorporated inside the unit, I had a similar situation with the Easee charger.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Hello Sir, thank you for your comment, you done the right thing for sure!! Great stuff!! And thank you for watching, appreciate it 👍👍

    • @authuruksake969
      @authuruksake969 6 หลายเดือนก่อน +1

      @@sotaelectrical Congrats on maintaining your high standards and being honest about correcting your work on the rare occasion. INTEGRITY , something that is becoming a very rare thing these days...
      Earthing rods will be the next goal post being moved, "Ahh but you don't need them with this type of EV charger"...
      Only until there is a neutral fault on TN-C-S, Ahh but fit a GARO to solve this, only they can fail, trigger false faults tripping on/off, need replacing. Now some are saying just put in earth rod, even if the charger says one isn't required to avoid TN-C-S neutral loss issue...
      Give it a few years, 20th edition of regs will then mention all EV chargers must have ER's, so what then, do we now revisit all older installs ??? Well hopefully, by then people will have upgraded the original charger along with ER maybe. The way Zappi seem to be having some reliability issues, perhaps people might be on their 3rd or 4th Zappi
      TL-DR, can't keep up with all the revisions & changes on these bouncy moving goalposts - top stuff once again sir

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      @@authuruksake969 thank you sir, I appreciate you taking the time to comment, hope you have a great weekend 👍👍

  • @gino2465
    @gino2465 6 หลายเดือนก่อน +2

    Buddy I recently did the installer training and cef supply the fitting kit . Be interesting to see what protection they sell.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Will be interesting!! Let me know!!

  • @jonathanireland2913
    @jonathanireland2913 6 หลายเดือนก่อน +1

    I have done this myself on a job. I always used a 2 mod RCBO in an enclosure next to a DB, but would keep seeing people on social media just feeding 2 EVCP from a shared RCD on a split board or in an elcosure. I didn't even notice the part about using seperate RCD's

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thanks for commenting, yeah see everyday is a school day!! Have a great weekend bud 👍👍

  • @gainmaster1
    @gainmaster1 6 หลายเดือนก่อน +2

    So what issue it was protected with MCB & RCD just not RCBO? Is it not the same thing?

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      No it’s not I’m afraid, have you watched part 1?

    • @gainmaster1
      @gainmaster1 6 หลายเดือนก่อน +1

      @@sotaelectrical no but I will

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      @@gainmaster1 hopefully that will help make things more clearer

  • @ashleybignell2366
    @ashleybignell2366 6 หลายเดือนก่อน +1

    I Think many aren’t reading the Indents on reg 722.531.3.101. It doesn’t need its own Rcd if the charger has an RDC-DD that complies to BS IEC 62955 built in. & the Zappi definitely has.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      The zappi definitely doesn’t, I have it in writing from them

  • @danielwitheridge4295
    @danielwitheridge4295 6 หลายเดือนก่อน +1

    Hi Adam my customer had a zappi fitted without an RCD up front if there are issues with the charger will Myenergy not come out and sort the charger because there is no up front RCD, just for clarity I didn't fit the charger and also the cable run does not require RCD protection

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Hi Daniel, to be honest I have no idea how myenergi will move forward with this, they may change their policy I honestly don’t know. If I find out anymore I will let you know 👍

  • @fester.
    @fester. 6 หลายเดือนก่อน +1

    Well done. By the way what size afdd did you install

  • @deansh8506
    @deansh8506 6 หลายเดือนก่อน +1

    Fair play for going back and rectifying. Also fair play for not hiding the fact that everyone makes a mistake and it's great that we all can learn from people's mistakes.
    We need to share our knowledge and improve our skilled trade! 👍

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you and yes I agree with everything you say, we should all learn from each other and not just criticise 👍👍

  • @iandonnelly542
    @iandonnelly542 6 หลายเดือนก่อน +1

    I really want one of mine to fail after being told by technical that I can apply 120.3 and 133.5. Genuinely annoyed on your behalf. Literally within the last month been told that this is acceptable. Clearly getting too big to care.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thanks for commenting 👍👍👍

  • @Bespokeelectrics
    @Bespokeelectrics 6 หลายเดือนก่อน +1

    Really admire you going back and changing that back and putting it up on here. I watched your previous video just days after I installed a Zappi and I’ve gone back to swap it to an RCBO. Mistakes like this help other people learn. I’ve always wanted to do a TH-cam channel but I’ve been concerned about the negative comments. Fair play to you

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you for your comments, the reason I do it is to share info and knowledge, there are negative comments but put on your thick skin and don’t worry about the keyboard warriors, most of them wouldn’t dare make a video

  • @Baggiolyful
    @Baggiolyful 6 หลายเดือนก่อน +1

    Making Electrical TH-cam Videos means your work will always be under constant scrutiny ! and fair play for going back over a minor issue in this case. It does say individually protected by a dp rcd. however if sparks were allowed to use there grey matter you can see this wouldn't of caused a problem from a design point of view being a 'garage' with minimal circuits and load. I would of let that one go if I'm honest and learned for next time. Keep up the videos and dont you get hot in that big coat all the time ?.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Absolutely, I have dipped my toes in the sea of social media so I know what to expect, I could have let it go but I wanted it to be a future lesson for all. Thanks for commenting and have a good weekend 👍👍

  • @connordines667
    @connordines667 6 หลายเดือนก่อน +1

    Great video! Despite this now being common knowledge about upstream seem to be still some people refusing to fit upfront RCD protection! Hope AFDD for a 40a as that’s what my Energi require on there updated training

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you! We shall wait and see!!

  • @AndyWillis-b1g
    @AndyWillis-b1g 6 หลายเดือนก่อน +1

    Omg 100 💯 qudos to you Adam .. what a great honest video … I’m new to the EV charger game as you know and I like
    The Myenergi Zappi as well but I think the way they are treating you is absolutely abysmal considering how much you show case their products and with your social
    Media presence… we all
    Make mistakes (and I would have to if it wasn’t for your videos) you think they would assist or honour the warranty in this case as you have said before there has been so many discrepancies in training of installing their products …
    Your work is second to none

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you for your kind comments, really appreciated my friend. I really hope your EV journey goes well and if I can help with anything in the future drop me a message, thanks for watching and taking the time to message me here 👍👍

  • @Calder1169
    @Calder1169 6 หลายเดือนก่อน +1

    It's a shame Elucian don't have a double pole RCBO, but interesting that the AFDD is DPole, I wasn't aware of that.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Yeah I know, I have been told one is coming!! 👍👍

  • @reecehorner3736
    @reecehorner3736 6 หลายเดือนก่อน +1

    My honest opinion is our manufacturers of these devices we install are rubbish, Hardy any rcbos disconnect the neutral, All should be double pole

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Completely agree 👍

  • @alanbeard4871
    @alanbeard4871 6 หลายเดือนก่อน +1

    Well done for accepting there was a better way to do things and making the changes.
    Hopefully your video helps to get the message out on this regulation.
    It gets frustrating to loose business because others don't follow the regulations and communications on this one especially is very poor.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir 👍👍

  • @RichardBacon-h5x
    @RichardBacon-h5x 6 หลายเดือนก่อน +1

    So I'm not a qualified electrician and obviously not going to mess with installing a charger but your video did prompt me to go check the connection of the Zappi I have to the supply and fortunately for me it is installed with the correct RCD. But thank you for taking the time to make this video and big credit to you for owning your mistake. An excellent video!

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you sir!! Pleased your install is all good!! 👍👍

  • @YouTubeElectrician
    @YouTubeElectrician 6 หลายเดือนก่อน +1

    Just commented on your first video then seen this. Fair play to you. We’re all human. It’s not the mistake you make, it’s how you fix it that matters. You can see in your other videos that you are always trying to install to your highest standards. Keep it going

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Hello mate, thank you appreciate your comments, il always hold my hands up if I make a mistake, it’s a good example to set. Hope your enjoying your Easter break and thank you for taking the time to watch my content 👍👍

  • @garypritchard865
    @garypritchard865 6 หลายเดือนก่อน +1

    You have put your hands, good for you, now move on.
    There is a lot of sparks don't know it all, nice vid mate keeping everybody up to date.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you, moving on 👍👍

  • @richardwalsh5882
    @richardwalsh5882 6 หลายเดือนก่อน +1

    I commented about the RCD not being dedicated, but true to your word you have corrected the issue. Fair play. Not sure whether replacing the Zappi without waiting for the warranty installer negates the warranty on the replacement. I'm one of the warranty installers here so don't know what happens if someone else replaces it.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you, I am an approved installer for them so I see no issue 👍

  • @pauladams6909
    @pauladams6909 6 หลายเดือนก่อน +1

    I was one of sparks that was very critical of what you had done and also suggested using a AFDD.
    But hats off to you for owning up to a mistake.
    We have all I’m sure made mistakes I know I have it’s how we deal with them that proves what sort of sparks/person we are.
    I my experience when a job starts going wrong it keeps on going wrong and you just have to take on the chin.
    The job is extremely difficult and getting harder with all the regs and requirements we are expected to know and nobody really knows it all.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Hi Paul, thanks for commenting, everything you said is true and I agree, il never claim to be perfect or know everything but il always do my best and put my hands up if it’s wrong, thank you for watching and engaging, appreciate it. Hope you have a great weekend 👍👍

  • @johnwaby4321
    @johnwaby4321 6 หลายเดือนก่อน +1

    That's the trouble to many changes a and you don't get the answers you want.
    Great to see you went back and sorted that job ..
    You will know next time 👍👍👍👍

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Exactly that, thank you and thanks for watching!! 👍👍👍

  • @r3co0
    @r3co0 6 หลายเดือนก่อน +1

    U say splitting the tails are not an option? Not necessarily true i used to use a splitter board that breaks in the supply from the house and u can supply both boards from that.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      It’s not an option because this is a garage board fed from the house consumer unit, there are no meter tails at this point

  • @jimgeelan5949
    @jimgeelan5949 6 หลายเดือนก่อน +1

    So over all you spark’s have to charge what you charge to cover your backside because if the regs change over night someone has to pay. And your a very polite person

  • @AndrewLumsden
    @AndrewLumsden 6 หลายเดือนก่อน +1

    👍👏 Perhaps you could also show the homeowner how to properly coil the blue extension cable neatly! 😖🤣

  • @danielwitheridge4295
    @danielwitheridge4295 6 หลายเดือนก่อน +1

    also as said before well done for going back and sorting it out doing the right thing is always costly but its right so well done

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you appreciate that 👍👍👍

  • @markyd2633
    @markyd2633 6 หลายเดือนก่อน +1

    Just proven yourself to be a Top man.......great vid catch you Sunday

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir, see you Sunday 👍👍

  • @richard_in_rayleigh
    @richard_in_rayleigh 6 หลายเดือนก่อน +1

    Excellent video. Did you have to go back to the other half dozen you featured to correct your correction? Have a great weekend.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you, and yes done all my remedials

  • @JonB_
    @JonB_ 6 หลายเดือนก่อน +1

    This guy is a legend. Owning your mistakes and putting what's wrong right is what decent tradies do.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir 👍👍

  • @leekavanagh6898
    @leekavanagh6898 6 หลายเดือนก่อน +1

    Fair play for been honest, at the end of the day, we are always learning and figuring things out! With out making mistakes we don’t grow! Keep up the good work and videos

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Exactly agree with everything you said, thank you for your comments and for watching my video 👍👍

  • @DTech101
    @DTech101 6 หลายเดือนก่อน +1

    FairPlay mate well done 👍🏾

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you mate 👍👍

  • @garymurphy344
    @garymurphy344 6 หลายเดือนก่อน +1

    Adam is the Hero we never knew we needed!

  • @thetruth6693
    @thetruth6693 6 หลายเดือนก่อน +1

    Can you get any more genuine than this guy. Love the uploads mate

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you mate 👍

  • @stranglx
    @stranglx 6 หลายเดือนก่อน +1

    You deal with things with such grace Adam.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you sir👍👍

  • @jamesshanley2804
    @jamesshanley2804 6 หลายเดือนก่อน +1

    Well done mate big respect all round 👏👏👏

  • @evanfpv
    @evanfpv 6 หลายเดือนก่อน +1

    Your honesty has just earned you a sub 👍

  • @HenryOCarmichaelSmith
    @HenryOCarmichaelSmith 6 หลายเดือนก่อน

    Why an AFDD when a RCBO would have complied?

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Because the elucian RCBO doesn’t disconnect the neutral

    • @HenryOCarmichaelSmith
      @HenryOCarmichaelSmith 6 หลายเดือนก่อน +1

      @@sotaelectrical ah ok, looked like a fusebox at a glance

  • @murrayelecify
    @murrayelecify 6 หลายเดือนก่อน +3

    I’d of just kept it on the upfront Rcd it’s only a garage

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      I know but it’s more info I wanted to share

  • @esfae8250
    @esfae8250 6 หลายเดือนก่อน +1

    Genuine content and spark, That's why you get so much respect and not slated on Monday Club. Keep up the great work.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Thank you sir! What is Monday Club 🤣

    • @esfae8250
      @esfae8250 6 หลายเดือนก่อน +2

      Secret Club :). if you know, you know.

    • @markyd2633
      @markyd2633 6 หลายเดือนก่อน +1

      Podcast Monday club

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      @@markyd2633 I’m outside this secret club unfortunately

  • @djgoode
    @djgoode 6 หลายเดือนก่อน +1

    From how open and honest you have been it makes me want to use you instead of others. I watch another channel that is in a different field and they have been told it hurts the business by others and the channel and anyone who lives in the real world knows, mistakes happen it’s showing you man up and deal with them rather than just hiding it and as you said just delete the video like I’m sure some would. Top job.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Thank you for commenting, really appreciate it, have a great weekend my friend 👍

    • @djgoode
      @djgoode 6 หลายเดือนก่อน +1

      @@sotaelectrical you to. And a shame I’m over Yeovil way lol.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      @@djgoode il come do a charger for you if you need one

    • @djgoode
      @djgoode 6 หลายเดือนก่อน +1

      @@sotaelectrical will keep that in mind have a few hoops to jump through first as I rent and the meter is still the old radio teleswitch based system so waiting on the landlord to give go ahead to swap even though it’s basically (as you will know) non choice. Then it will be agreeing a place to mount it hopefully the easy option that’s just straight out the meter cupboard back wall to outside. But knowing the landlord he will want it to the garage which is 10m or so. With concrete drive as I see what the electrician did before hand to get power to the garage. Plus other bits and bobs that may be totally fine but not how I’d do them and as I said before I’m just a TH-cam warrior DIY guy lol.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      @@djgoode well it sounds like you know your stuff to me!! Have a great weekend 👍👍

  • @daddy6249
    @daddy6249 6 หลายเดือนก่อน +1

    Hi, I am in Australia and I have a question. Is there a reason why nobody seems to like using the Tesla wall connector ? I never see them installed in the UK. Why ?

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน +1

      Hi mate, so we need something called PEN fault detection in this country and the Tesla charger is one of the only ones without it built in

  • @mickbitchum4664
    @mickbitchum4664 6 หลายเดือนก่อน +2

    Myenergi should of notified approved installers of the change, its not like we read the instructions on every install. A similiar thing happened when they stopped installers using the Harvi for grid limiting.
    Im just using a RCD/RCBO on every EVCP install now to cover my backside.

    • @sotaelectrical
      @sotaelectrical  6 หลายเดือนก่อน

      Yes that was sneaky also! 100% I’m doing the same, thanks for commenting, appreciated 👍👍