Hi LJP Tech, Thank you so much. You were my saviour today! :) After our housing complex power was shut down for a couple of hours during the day, the fridge was stuck at 'vacation' mode (plug & leaves icon) and we were wondering why the fridge section was not cooling enough and why all temperature signs turned off. Thanks to your video, I fugured out how to make the fridge live again by turning mains power off/on with a 5-10 min rest and then pressing the Freezer (#1) & Fridge (#3) buttons simultaneously until all temperature lights came back and I could set the fridge temperature back from 'vacation' mode to -3 degrees Celsius. A BIG THANK YOU!!!!!! Cheers.
OMG, it works!!!! I have bought my fridge 6 years ago and today I have notice that despite the device works it does not cool properly. I am so glad I search the youtube for the solution.Thank you so much for sharing this video with the brilliant tip. I have called to customer service and they offered me 25% to buy a new one, or to call the services. Thank you you definitely saved me money!!!!
@@ljptech The problem just reappeared again, after a particularly hot day yesterday (same as last time). I just redid your procedure, which worked again. Is it not possible to fix that for good? You write above "it automatically thinks it has become commercial use for opening the door more than 20-30 secs." - does this mean that strictly avoiding opening the door that long on a hot day will prevent this from happening? What does "thinks it has become commercial use" mean, exactly? Is this the so-called 'vacation mode'? Fyi, my RB31 fridge is ~5-6 years old, so that quite fits your above description of this problem, which has, until 2 weeks ago, not appeared and has now shown itself for the 2nd time in 2 weeks, each time after a particularly hot day.
Thank you very much sir for your great sharing and you saved my day on this issue. I have struggled for two days. Appreciate and keep up your good sharing which will help a lot of ppl
appreciate your time and effort that help others, Just turned it off my refrigerator after 15 minutes i will try as you Said. hopefully your advise will work on it. Many thanks in advance 😊
LJP Tech, My Mom has the same refrigerator, in June last year stop working because we had storm which cause the power surge. My mom has old home power installations without surge protection and digital inverted has break down. It cost around £100 pound to replace. Next I have connected refrigerator using the extension with the power surge protection. I think, this refrigerator with the digital inverter is very sensitive, like a computer and need a good power surges protection.
I had that problem a number of times now with my Samsung RB31 fridge, and it always appeared to be connected to prior lightning storms in summer after a hot day. Thankfully, I was always able to "revive" the fridge with the procedure described in the video, last time yesterday (twice). I also recently added a surge protector to the fridge's power supply, but that didn't prevent it from going into Vacation mode yesterday, so I fear it has little to do with power surges and more with temperature.
That's total and utter total unsatisfactory ,to do that 5 or 6 times in a year, something is not right full stop? What the fridge has a demo mode and now its stuck on that demo mode, more like the control unit is faulty?
shavanti cortez have bought the Samsung RT38K553PS9 and after 3 days the same problem occured...the freezer has temperature -5 to -10 C. Did you resolve the problem?
We have a same brand and model. My problem is freezer is not enuf cold to harden my ice cream. I tried to press both and it blinks. Now waiting for result. Cheers
Hi LJP Tech, I have a samsung SR471LSTC double door fridge .I have used it for over a year now. My freezer works well but my fridge(bottom part) is not cooling. I called a technician, he checked that the fan is working and coil doesn't have ice. He said ,it can be a gas leak and now the fridge is a scrap .need your advice before scrapping it. Thanks
I bought my Samsung Twin Cooling on December 2020 and experienced the same problem this month, not enough cool to harden the ice. I will try to unplug and turn it ON after 10 mins and press button both freeze and fridge button and hopefully it works.
@@ljptech unfortunately, ginawa ko na lahat, same parin talaga. 10yrs naman warranty sa Compressor, but how about this? Parang sa fan ata or what, sana covered pa.
Hi do I need to turn it off from the fuse or can I turn it off from the plug also after you free them 2 buttons for 3 second do you need to turn them off or they Automatic turn off
I tend to lean my ear on the fridge after the restart and within few minutes it seems to make the regular fridge white noise confirming it is back on running
Did you call a technician to run diagnostics? These things have a basic computer (replaceable) inside and we all know how computers misbehave over time. The other thing I can think of is "Does the fridge door shut correctly?" We had an issue involving that. It looked shut. The fridge thought it was shut but it wasn't. Each time I opened the door, there were condensation droplets on the fridge ceiling and around the inner frame. When we replaced the fridge in another kitchen, we went for an LG but it has some issues too. The fridge temperature in the "Veg drawer" goes to 0°C sometimes (yes, ice). This happens when freezer works for long hours. A similar kind of reset has to be done so the freezer checks its temperature and stops. It is a diagnostic type reset. It emits a long fax machine sound that the LG App on my phone picks up and analyses for faults in the system. Says no issues but that's not what I experienced.
Quick Guide Basic Tips: Refrigerator Removes the warm air inside the compartment and Leave the Cool Air Behind and that's how it Cool: 1. Since the warm air is being removed then logically the air needs to go somewhere. Kindly, Leave 2 or more inches of Spaces for Clearance to avoid the Cooling Issues 2. Make sure that it is Leveled Slightly Leaning Backwards to avoid Leaking and helps with draining along with closing the door easily. Use a screedriver to adjust the front wheels until it doesn't touch the floor. 3. Make sure to give some space for the Vents Internally or Inside the Compartment to avoid Circulation Problem or Condensation 4. Ice Maker has a hidden button to Reporgram or Reboot itself. Don't use a hair dryer because it will damage the sensor. 5. Use the Power Cool for Fridge Standard Temperature is 34 to 44 Degrees Farenheight as well as Power Freeze to -8 to 5 Degrees Farenheight as an Added Feature to Expedite the Cooling. 6. Always use the User Manual and Check for Available Options.
I experienced the 'vacation mode' shutdown problem on my RB31 fridge again 2 times during particularly hot days and was again able to revive the fridge using the described procedure. I was just wondering, has anyone found a permanent solution for this, or the source for the fridge going into 'vacation mode' in the first place? In my case the source is not the 20-30sec maximum time leaving the door open (we are very careful not to surpass that after becoming aware of this problem).
Ugh, I'm having this problem again too. Samsung sent an engineer out when it was just two weeks after the warranty. It worked for a few weeks and then started malfunctioning again! That was a year ago. So it's been hot here and it's just ugh,, just ugh. The fridge now smells. Ugh.
@@ljptech Not really. I tried a few times. Eventually it fixed itself after the hot weather stopped. Which is ridiculous. It looks like I need to buy blinds for the kitchen.
Hi LJP Tech, Thank you so much. You were my saviour today! :) After our housing complex power was shut down for a couple of hours during the day, the fridge was stuck at 'vacation' mode (plug & leaves icon) and we were wondering why the fridge section was not cooling enough and why all temperature signs turned off. Thanks to your video, I fugured out how to make the fridge live again by turning mains power off/on with a 5-10 min rest and then pressing the Freezer (#1) & Fridge (#3) buttons simultaneously until all temperature lights came back and I could set the fridge temperature back from 'vacation' mode to -3 degrees Celsius. A BIG THANK YOU!!!!!! Cheers.
This is probably the best feedback comment I received for this video. Thank you! I will pin this comment.
OMG, it works!!!! I have bought my fridge 6 years ago and today I have notice that despite the device works it does not cool properly. I am so glad I search the youtube for the solution.Thank you so much for sharing this video with the brilliant tip. I have called to customer service and they offered me 25% to buy a new one, or to call the services. Thank you you definitely saved me money!!!!
Pleasure!
This managed to fix the problem with my Samsung RB31 fridge. Kudos to you, sir!
Thanks for your comment
@@ljptech The problem just reappeared again, after a particularly hot day yesterday (same as last time). I just redid your procedure, which worked again. Is it not possible to fix that for good? You write above "it automatically thinks it has become commercial use for opening the door more than 20-30 secs." - does this mean that strictly avoiding opening the door that long on a hot day will prevent this from happening? What does "thinks it has become commercial use" mean, exactly? Is this the so-called 'vacation mode'?
Fyi, my RB31 fridge is ~5-6 years old, so that quite fits your above description of this problem, which has, until 2 weeks ago, not appeared and has now shown itself for the 2nd time in 2 weeks, each time after a particularly hot day.
No particular solution as far as I am concerned. It's been a long time since we reset ours by the way
Thank you very much sir for your great sharing and you saved my day on this issue. I have struggled for two days. Appreciate and keep up your good sharing which will help a lot of ppl
Thank you so much . I tried it and it worked. Great job. Be blessed
Please to hear!
It worked!! Thank you. Really appreciate your efforts!
Glad to hear
Thanks so much for the information. It worked for me.
Great!
Thank you so much!!!it works!!!
Brilliant!
appreciate your time and effort that help others,
Just turned it off my refrigerator after 15 minutes i will try as you Said. hopefully your advise will work on it.
Many thanks in advance 😊
Did it work?
@@ljptech I try to reset as you said, display was blinking. unfortunatly no effect on the issue. seems it is technical problem
Thank you so much for this video. Just use your fix like in the video and it worked!
👍🥳
Brilliant 👏 👏 👏
Legend, it fixed the issue
Please subscribe and hit the notice bell button 🙏 😊
LJP Tech, My Mom has the same refrigerator, in June last year stop working because we had storm which cause the power surge. My mom has old home power installations without surge protection and digital inverted has break down. It cost around £100 pound to replace. Next I have connected refrigerator using the extension with the power surge protection.
I think, this refrigerator with the digital inverter is very sensitive, like a computer and need a good power surges protection.
Indeed, refrigerator is too smart nowadays
I had that problem a number of times now with my Samsung RB31 fridge, and it always appeared to be connected to prior lightning storms in summer after a hot day. Thankfully, I was always able to "revive" the fridge with the procedure described in the video, last time yesterday (twice). I also recently added a surge protector to the fridge's power supply, but that didn't prevent it from going into Vacation mode yesterday, so I fear it has little to do with power surges and more with temperature.
Hope your refrigerator gets smarter and get your ongoing problem solved soon!
That's total and utter total unsatisfactory ,to do that 5 or 6 times in a year, something is not right full stop? What the fridge has a demo mode and now its stuck on that demo mode, more like the control unit is faulty?
Fridges nowadays are too clever, that's the problem
Thank you worked for me.
Brilliant 👏 👏 👏
Thanks it really helped
Glad to hear
This is much appreciated.i fixed it!
Great 👍
Hey,I have the rt38 model with the water dispenser at the front. I just tried the diagnostics and waiting to see if it works.
Did it work?
shavanti cortez have bought the Samsung RT38K553PS9 and after 3 days the same problem occured...the freezer has temperature -5 to -10 C. Did you resolve the problem?
We have a same brand and model. My problem is freezer is not enuf cold to harden my ice cream. I tried to press both and it blinks. Now waiting for result. Cheers
Please let me know your update on this! :)
Hi LJP Tech,
I have a samsung SR471LSTC double door fridge .I have used it for over a year now.
My freezer works well but my fridge(bottom part) is not cooling. I called a technician, he checked that the fan is working and coil doesn't have ice.
He said ,it can be a gas leak and now the fridge is a scrap .need your advice before scrapping it.
Thanks
Sorry, not a fridge engineer, I would follow your technician advice
Thank you very much sir
Glad it worked for you!
What a ridiculous ‘feature’! That’s the trouble as things get more technical, there’s more to go wrong ❄️
Exactly my point. You nailed it!:)
Thank you I will try hope it works
All the best! Please let me know your updates
I bought my Samsung Twin Cooling on December 2020 and experienced the same problem this month, not enough cool to harden the ice. I will try to unplug and turn it ON after 10 mins and press button both freeze and fridge button and hopefully it works.
Please let me know your updates
@@ljptech unfortunately, ginawa ko na lahat, same parin talaga. 10yrs naman warranty sa Compressor, but how about this? Parang sa fan ata or what, sana covered pa.
What language is this?
Hi. I had same samsung refrigerator. I cannot find the fuse switch above my refrigerator. Pls help me.
Our fuseboard is not part of Samsung refrigerator. Your house must have the fuse somewhere different to ours
Hi do I need to turn it off from the fuse or can I turn it off from the plug also after you free them 2 buttons for 3 second do you need to turn them off or they Automatic turn off
Either plug or fuse I would say
Hi am a tecknition.i would like to know why is the freezer compartment freezeing.what would be the problem.iam dealing first time in inverter fridge.
Not an expert here, please contact Samsung Support
How to know if the motor has restarted or not?
When the numbers blink back n forth when to stop pressing...please help
I tend to lean my ear on the fridge after the restart and within few minutes it seems to make the regular fridge white noise confirming it is back on running
Upper door light not glowing ???
Can u tell me suggestions??? sir
Change the light blub?
Does it works for RT35 model?
Try it?
I have an opposite problem the refrigerator is verry cold even on the highest temperature can you help me pleas
Readjust the temperature
Thank pal
Did it work?
@@ljptech yes
Great!
The freeser is working unlike the fridge, just blowing small amout of air.tried this bout it doesnt work
Does not sound like it is related to this problem
Hi sir...Where is the fuse location?
How would I know where your fuseboard is?
After several food poisenings en lots of food going to waste… thankyou
did you fix it?
where is it located?
Kitchen
@@ljptech sorry i mean the fuses?
How can I know when every house is different?
@@ljptech i see.. the fuses uve shown is not built in.. thats circuit breaker for ur house?
@@hr1487 yes
Hello how can i turn off the fridge?
Unplug it
Did you call a technician to run diagnostics? These things have a basic computer (replaceable) inside and we all know how computers misbehave over time.
The other thing I can think of is "Does the fridge door shut correctly?" We had an issue involving that. It looked shut. The fridge thought it was shut but it wasn't. Each time I opened the door, there were condensation droplets on the fridge ceiling and around the inner frame.
When we replaced the fridge in another kitchen, we went for an LG but it has some issues too. The fridge temperature in the "Veg drawer" goes to 0°C sometimes (yes, ice). This happens when freezer works for long hours. A similar kind of reset has to be done so the freezer checks its temperature and stops.
It is a diagnostic type reset. It emits a long fax machine sound that the LG App on my phone picks up and analyses for faults in the system. Says no issues but that's not what I experienced.
Thanks for your input on this 👍
@@ljptech Not sure if you have seen the "IT Crowd" series: _Have you tried turning it off and on again?_ 😂
It works 80% but I haven't seen it
@@ljptech Here it is:
th-cam.com/video/nn2FB1P_Mn8/w-d-xo.html
Thanks
I applied this.still my refrigerator is not cooling.now what can I do??
Call Samsung Centre
Thanks bro,.. i get my old freezer back.. 🤣🤣🤣 we are so noob
Glad to be at service :)
Quick Guide Basic Tips:
Refrigerator Removes the warm air inside the compartment and Leave the Cool Air Behind and that's how it Cool:
1. Since the warm air is being removed then logically the air needs to go somewhere. Kindly, Leave 2 or more inches of Spaces for Clearance to avoid the Cooling Issues
2. Make sure that it is Leveled Slightly Leaning Backwards to avoid Leaking and helps with draining along with closing the door easily. Use a screedriver to adjust the front wheels until it doesn't touch the floor.
3. Make sure to give some space for the Vents Internally or Inside the Compartment to avoid Circulation Problem or Condensation
4. Ice Maker has a hidden button to Reporgram or Reboot itself. Don't use a hair dryer because it will damage the sensor.
5. Use the Power Cool for Fridge Standard Temperature is 34 to 44 Degrees Farenheight as well as Power Freeze to -8 to 5 Degrees Farenheight as an Added Feature to Expedite the Cooling.
6. Always use the User Manual and Check for Available Options.
I hate this fridge. It’s a pain. Will never buy Samsung again.
Sorry to hear that
I got a new samsung fridge and had the same problem.... hoping it might work again :')
Have you resolved it?
@@ljptech Yup and thank you
I experienced the 'vacation mode' shutdown problem on my RB31 fridge again 2 times during particularly hot days and was again able to revive the fridge using the described procedure. I was just wondering, has anyone found a permanent solution for this, or the source for the fridge going into 'vacation mode' in the first place? In my case the source is not the 20-30sec maximum time leaving the door open (we are very careful not to surpass that after becoming aware of this problem).
I feel the same too on 20-30 secs
Ugh, I'm having this problem again too. Samsung sent an engineer out when it was just two weeks after the warranty. It worked for a few weeks and then started malfunctioning again! That was a year ago. So it's been hot here and it's just ugh,, just ugh. The fridge now smells. Ugh.
@robinstevenson5442 has my trick worked?
@@ljptech Not really. I tried a few times. Eventually it fixed itself after the hot weather stopped. Which is ridiculous. It looks like I need to buy blinds for the kitchen.
@robinstevenson5442 even refrigerators are trying to be too clever nowadays
Same problem- different model
Did my suggestion worked?
What do you want?
Stop trolling?
@@ljptech I'm not! leave me alone
Yes you are
@@ljptech Okay leave me alone
th-cam.com/video/e2D6D9bMAUA/w-d-xo.html
Thanks... Typically Samsung. High end phones, air conditioning and washing machine. I m done with Samsung
Lol