Mattel Creations Gives WWE Customer the Chair - Michael UNPLUGGED

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  • เผยแพร่เมื่อ 2 ธ.ค. 2022
  • #retroblasting #mattelcreations #wwe
    Support us on PATREON: / retroblasting
    When a big toy company tells you what you're backing in a crowdfund, isn't that a kind of promise? Apparently not...
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ความคิดเห็น • 295

  • @JB-bm1tx
    @JB-bm1tx ปีที่แล้ว +54

    I 100% agree with your take on the "Toy Community". For the most part, it's selfish dudes who only want to hoard. It's sad.

    • @francoisregis2155
      @francoisregis2155 ปีที่แล้ว +5

      Or make a quick buck on your back
      Im loiking for parts to complete a tiger force sting and a guy show up telling me I should quit the hunt for parts he have a complete one for 250$ yeah right I prefer hunting or 3d parts
      Nobody hel each other now sad part of the collecting community

    • @ChewieEst
      @ChewieEst ปีที่แล้ว +1

      That is one of the biggest flaws/hair pulling out moments concerning pre-orders (and why I've given up on them and will take my chances in stores). I have tried to PO 3-4 figures less than an hour after the window was open only to log in and find the item sold out. Once the POs were filled, the figures appeared on eBay at a minimum of twice the original cost, most often much, much more than that! There have been a few times I've found an item on the pegs before my preorder was filled, so I ended up cancelling the PO anyway.

    • @meg-k-waldren
      @meg-k-waldren ปีที่แล้ว

      I would say it maybe like 10 - 15 % of toy community that is sincere and not an extension of the monsters that the toy companies are.

  • @Christolclear101
    @Christolclear101 ปีที่แล้ว +73

    Well said, and explained. This is a excellent example of why this crowdfunding model from these companies shouldn’t be supported.

    • @francoisregis2155
      @francoisregis2155 ปีที่แล้ว +3

      Indeed I agree with you

    • @nilus2k
      @nilus2k ปีที่แล้ว +17

      I’m all for crowdfunding small start ups. But no one should be crowd funding Mattel.

    • @Christolclear101
      @Christolclear101 ปีที่แล้ว +3

      @@nilus2k I am as well.

    • @BanazirGalpsi1968
      @BanazirGalpsi1968 ปีที่แล้ว +13

      Crowd funding is for startups. ONLY. Explain to me how matel or Hasbro is a start up. They have existed for DECADES, and these collector lines are based on series they have had for Decades. They can only escape smarmy if it's totally new and completely unproven. I have yet to see a totally new unproven concept get pitched as a crowd fund by mattel or Hasbro.

  • @ToonamiT0M
    @ToonamiT0M ปีที่แล้ว +62

    Thank you for making this video and continuing to fight for the collectors. This kind of behavior needs to be punished by the community.

  • @joeriveracomedy
    @joeriveracomedy ปีที่แล้ว +7

    The customer wanted macho dolls but mattel said "that doesn't work for me BRUTHURR!"

  • @jasonoshea7947
    @jasonoshea7947 ปีที่แล้ว +27

    As always Michael keeping it real, the only thing Corpo's love about customer's is what's in our wallets. Ironically that is also the only weapon we have against them , sadly wait till the next popular Mattel or Hasbro crowdfund comes along & people will be throwing money at the Corpo's again with people saying '' isn't this amazing , it's what I've always wanted '' .

    • @saul2502
      @saul2502 ปีที่แล้ว +1

      The Ghost Rider debacle gave me a modicum of hope. I’ve noticed a shift of how people are talking about this(crowdfunded figures)online after that.

  • @outpost206
    @outpost206 ปีที่แล้ว +14

    $30 refund for two WWE elite figures is indeed a gyp. They retail for $24-25 EACH unless they're on discount. I mean, there are weird exceptions like the time I got a Cowboy Bob Orton for $1 at one of those discount bin stores, but for new and exclusive figures that can never and will never get discounted like the ones you get in stores, the total refund should have been closer to $50 imo.

  • @scubapete9500
    @scubapete9500 ปีที่แล้ว +14

    Great job highlighting, yet again, that these companies are not our friends or pals.

  • @MichaelJShaffer
    @MichaelJShaffer ปีที่แล้ว +9

    Corperate Crowdfunding. At best you made a reservation for a seat on a plane that may never take off. Fine print = The customer is SOL & JWF.
    Very glad to see someone calling out the "toy community" hypocrisy.
    "Be grateful that we have these toys." Reminds me of Sessue Hayakawa "Be happy in your work."

  • @J-T-A
    @J-T-A ปีที่แล้ว +4

    In the words of Naked Eyes: Promises Promises... You knew you'd never keep!

  • @JosephDickersonUX
    @JosephDickersonUX ปีที่แล้ว +4

    Here's the thing.
    YOU AS A CONSUMER HAVE ALL THE POWER.
    Many corporations want you to think otherwise.
    If you want a thing, BUY IT.
    if you do not get the thing you bought, CONTEST IT.
    Buy it with a credit card, and dispute the charge. Make them prove that you got what you paid for.
    PUSH BACK.
    If enough of us do this, the balance of power will shift.
    Be smart in your consumption. Do not settle. Make them FIGHT for your money.
    BE WILLING TO WALK AWAY.
    Send a message with your dollar.

  • @anthonyratcliffe119
    @anthonyratcliffe119 ปีที่แล้ว +5

    From over the pond here. Retro blasting hits the nail on the head, especially regarding Mattel Hasbro to name a few. Thanks retro blasting.

  • @cryptking6283
    @cryptking6283 ปีที่แล้ว +30

    The whole toy community/industry is just f'd up, more than it's ever been. Crowdfunding a multi-billion dollar corporation (whether Hasbro or Mattel) is bad enough and then not to get your product is even more absurd. It's not like the tooling is destroyed. I didn't get in on the Eternia because I wanted it to fail, so they wouldn't use it as an excuse to raise the prices on everything. It succeeded and the next exclusive figure from them was 30 dollars instead of 18.
    The community itself is an ouroboros. It eats itself.

    • @jthom0027
      @jthom0027 ปีที่แล้ว +6

      I also didn't back Eternia for the same reason. Once I saw that the next figure was $30, I sold my Origins collection except a few of my favorites and will not continue buying them in the future. The consumers of these products are simply too short sighted to see the harm they are causing.

    • @SCALPOR
      @SCALPOR ปีที่แล้ว +1

      @@jthom0027 That's why the consumers need to be punished.

    • @LeeEricsson
      @LeeEricsson ปีที่แล้ว +1

      They are gonna raise prices on everything regardless if a crowdfunding project fails. Manufacturing input costs are rising across the board

  • @superjoe12punch
    @superjoe12punch ปีที่แล้ว +7

    The thing is I know from experience that these companies will buckle if people actually had the guts to apply pressure. Mego started a program about a year ago where they'd offer highly requested for a single week, after which they'd be gone for good. They started preorders at the beginning of every week with no end date stated. People quickly realized Mego had essentially started a $60+ per week subscription, and their numbers tanked, most figs only selling a little over 1000 units. Mego ended up cancelling the program after a few months and issuing what was essentially an apology.
    This wasn't before several members of the "community" professed their undying gratitude to Mego, with one person (who actually works for Mego, I might add) even straight up admitting he didn't care about anyone other than himself. Fortunately they were a vocal minority.

    • @JosephDickersonUX
      @JosephDickersonUX ปีที่แล้ว +1

      Yeah, that was an ill-conceived partnership with Topps that... Left a bad taste in many mouths (including mine). They have made sure that all customers got the figures they ordered (even though there were supply chain delays), and in most instances released the figs sold on Topps for purchase (with slight variations) to retailers.

  • @grayfox6518
    @grayfox6518 ปีที่แล้ว +4

    You finally addressed a huge problem I have with toy collecting in general, this whole "we're a toy community" idea propagated by social media. It's all a huge load of bullshit. There's scammers, shillers, scalpers, narcissists, and griefers. If there are nice collectors then they are few and far between because I haven't met them. Just a bunch of individuals all in a hurry to outpay one another for overpriced stuff.

  • @ExtraZero
    @ExtraZero ปีที่แล้ว +5

    @Retroblasting It’s not just the crowdfunding that’s an issue-convention executives also have this issue. I purchased the Transformers Legacy “A Hero is Born” Alpha Trion and Orion Pax two pack from Hasbro Pulse. My set came with a bunch of QC issues, primarily chipped paint.
    Despite Hasbro having the set as still in stock on their page, Customer Care told me it was not. They told me they could send me an equivalent value item…which ended up not being the case. This was an $89 set and they sent me a Kingdom Galvatron, which is a $50 figure and currently a figure on sale for $35 at Target…

    • @brandonandcharlene9527
      @brandonandcharlene9527 ปีที่แล้ว

      Would they have given you a full refund? It sucks that it happened, but you could have gotten the full refund, then just ordered another on Pulse. Again, not excusing Hasbro as they should try to make it right,but just trying to solve the immediate issue

    • @ExtraZero
      @ExtraZero ปีที่แล้ว

      @@brandonandcharlene9527 they offered to send me something and let me keep the set. The last time I returned something to pulse, they took 5 weeks to send me a refund and it was a check. So I rolled the dice on this to see what they would do.
      I am ordering another set and I fixed the paint on my own. Just shouldn’t have to do that

    • @ExtraZero
      @ExtraZero ปีที่แล้ว

      @@brandonandcharlene9527 had I done that, I’d have to ship it back to them, then wait over a month for a refund in the form of a check. I could have ordered another set, but didn’t feel like having $80+ in limbo for a month.

  • @FakeWoodTable
    @FakeWoodTable ปีที่แล้ว +5

    Kumbaya MY TOYS!!!, kumbaya 🎶 😂
    Another great video telling it exactly how it is. I’ve yet to participate in a crowd funded toy. Mostly because none of them have been anything I “need” …mostly. But also because of many of the points you address in this video. 👍

  • @AbbieOates
    @AbbieOates ปีที่แล้ว +2

    Your talks regarding this issue are excellent.

  • @katiepersons6575
    @katiepersons6575 ปีที่แล้ว +3

    Dang, Mattel being like Darth Vader altering the terms of the deal.

  • @sharkMac
    @sharkMac ปีที่แล้ว

    I enjoy these Michael unplugged clips! Get a lot of interesting information. Keep up the great work!

  • @Shockwave-ob2tx
    @Shockwave-ob2tx ปีที่แล้ว +3

    "I've altered the deal. Pray I don't alter it further" - Mattel.
    Modern day toy collecting...

  • @Mutron_78
    @Mutron_78 ปีที่แล้ว +4

    Excellent video Micheal, always appreciate your insight and candid approach to what are often unpopular views in ‘the wider community’. Bless you for continually being the one to step up. This is one of the many reasons your channel continues to enlighten and entertain so many of us.
    Thank you sir 👍

  • @MrGhod
    @MrGhod ปีที่แล้ว +6

    Agree 100%. That's a scummy move. What's happens if someone receives a defective figure? Shouldn't they be making extra to cover these mistakes and potential defects? At the very least they should refund the retail value, not cost, of comparable figures and let the customer keep the Grizlors for their goof up. This is a great way to lose customer confidence.

    • @meg-k-waldren
      @meg-k-waldren ปีที่แล้ว +1

      What Mattel was supposed to do is either send the guy the wrestling early bird figures he was supposed to get or pay him the amount it was costing him to buy them off the secondary market. I wonder how he paid for it. Cause frankly, if he used his credit card, he should've just disputed the entirety of the charge with his credit card company. That "contract" that actually a promise is two-way street - you promise to give moi product and I promise to pay you. If you wanna be giving moi an incomplete or damaged product, guess what's gonna happen.

  • @batangbatugan
    @batangbatugan ปีที่แล้ว +6

    I gotta admit, I had to held back laughing when you brought out Grizzlor. I mean it's gotta be a joke, but it's not. It's not even another figure in the same toyline. UNLESS... Grizzlor will actually be coming to the WWE in an upcoming Fright Zone Invasion arc as Grizz-lo (he can't use his MotU name due to legal reasons) where he challenges Roman Reigns in a classic hair match to claim the WWE Championship for his master Horde-Dak (name changed also due to legal reasons).

  • @Stucknthe80z
    @Stucknthe80z ปีที่แล้ว +2

    Always enjoy watching anything you post. Thank you so much

  • @bgoldbricks2002
    @bgoldbricks2002 ปีที่แล้ว +2

    Oh so Mattel is doing the haslab thing too now? Great.

  • @matthewboggs9382
    @matthewboggs9382 ปีที่แล้ว +2

    Customers have to start speaking by not buying things for them to start listening.

  • @newwavepop
    @newwavepop ปีที่แล้ว +4

    i keep watching these crowd funded or Kickstarter or whatever you want to call them campaigns and wondering why people go in on them. thats Jabbas throne room set looked really nice, it was very tempting. but i had to pass on it for several reasons, one of which is why buy some big expensive set when they barely even want to actually make action figures for me anymore. i am not switching to 6" there is no way i am ever going to start over again in a new scale after spending 32 years building a 3 3/4" only collection.

  • @justinclark7871
    @justinclark7871 ปีที่แล้ว +5

    I completely agree that these huge corporations do not need to crowd fund but if they do, the need at least make a few hundred extra of everything to take into account for things like damaged product, factory errors and whatever else may come up that would cause need for replacements to be sent out.
    I feel bad for the person this happened to. But if the product is something I really want, I'll probably put in to get it, such as the Mattel arena, needed Doink and the ring, but Macho was the selling point for me, he's what put it over the top and made me decide to go ahead and order. If this happened to me, I would be beyond pissed.

  • @TheClockworkCount
    @TheClockworkCount ปีที่แล้ว +2

    Ferengi corporate sale rep: Hello, hoo-mon, would you have interest in buying this exclusive item we have total control over?
    Toy collector: Yes, I've been wanting something like this exclusive item since I was a kid!
    Ferengi corporate sales rep: *drooling* Excellent! We just need you to check the box saying you've read our 'Rules of Acquisition.'

  • @nilus2k
    @nilus2k ปีที่แล้ว +5

    I’ve not worked in toys but in general manufacturing you never create the exact number of product. You also get a buffer to account for rejects and issues. So either someone fucked up or someone is sitting on a boxes of extra Machomans. What to you want to bet whoever that is has a incognito eBay scalper business on the side.

  • @Atown804
    @Atown804 ปีที่แล้ว +2

    A similar thing happened with my Sgt Slaughter order last year. Over 4 months later, the package gets delivered and it contains a hot wheels jeep. I called customer service and was told to send the jeep back and hope that whoever got my Sgt Slaughter sends him back so that they can send the correct items out. The rep told me up front that the only way I would get the figure I ordered was that the person who received it had to send it back. He emphasized that there was no possible way to make anymore and I would be lucky to actually get the figure. He said my chances were better since hot wheels collectors are serious and that someone will want to do everything they can to get the jeep. I sent the jeep back and 2 months later the Sgt Slaughter showed up with no notice. I was happy it all worked out.

  • @FragmentsandFictions
    @FragmentsandFictions ปีที่แล้ว +19

    This is awful on Mattel. I actually also ordered the arena and was not sent the Macho Man figure despite being an early bird backer. Luckily customer service was able to send me one after I reached out via email. They did let me know that it was on “back order” but I eventually did get the figure. What a shame in this instance.

    • @shockwave7513
      @shockwave7513 ปีที่แล้ว +3

      "On back order"! How can it be "on back order" when THEY KNEW EXACTLY how many figures needed to be produced?!

    • @KingRandor82
      @KingRandor82 ปีที่แล้ว +1

      Thank you for giving me further confirmation that my gut instinct was right *not* to back Eternia. Kinda didn't really want it that bad from the get-go; hearing all this now...I was MOST motivated to get it cause a buddy of mine wants King Grayskull. Heh, no guarantee he would've gotten it.

  • @JMan77
    @JMan77 ปีที่แล้ว +4

    Great video as usual. I was there for other Matty collector stuff too. It’s so touch and go. It’s not worth the risk for me personally anymore. I also don’t like the crowdfunding model. So I’ve been out of the game for a while. Good luck to all the collectors out there!

  • @shindarius
    @shindarius ปีที่แล้ว +3

    You're appreciated man. I like how you call out the bs. I love collecting but the business practices from these companies are extremely discouraging. Keep up the good work.

  • @pensacolian211
    @pensacolian211 ปีที่แล้ว +3

    This is why Michael is the only toy guy on YT that I still follow. All the others are just selfish sellouts too afraid to speak out about stuff like this, fearing they might rock the boat.

  • @darthgoldustgamingandvlogg8674
    @darthgoldustgamingandvlogg8674 ปีที่แล้ว +2

    As a wrestling fan, I’m glad you are speaking for those in that community

  • @slayer8875
    @slayer8875 ปีที่แล้ว

    This EXACT situation happen to me thank you for shedding light on it. I was fortunate enough to be able to do a credit card dispute which I'm still in the middle of processing and I'm hoping for good news.

  • @katiepersons6575
    @katiepersons6575 ปีที่แล้ว +1

    Can confirm the presence of corporate apologists. I'm a backer of the Haslab Victory Saber and on the TFW boards anybody making criticisms of the paint scraping on Leo's head or cost cutting on the plainly visible hollow weapons gets you jumped on in the victory saber thread.

  • @crunchycheetocreations4317
    @crunchycheetocreations4317 ปีที่แล้ว +2

    Another great one! Nailed all points. “Community” is a big issue right up there with the crappy corporations. We are taught young to treat those as you want to be treated. That stuck with some but definitely not all. I can only say that I try my best to be fair and decent to all cause I know it can be tough out there, especially these days with product availability and quality control.
    Take care 🤙🏼

  • @PowerChordEPS
    @PowerChordEPS ปีที่แล้ว +5

    I'm primarily a WWE figure collector, mostly their old school wrestlers. I backed this New Gen Arena for the whole package, and while I thankfully got everything promised, this situation sucks and I'd probably raise all kinds of Hell had it been me. I did have to contact Mattel support before on a broken figure but they made it right by me, and the nature of the beast is that everyone's experience is different. NECA couldn't help me on a broken King Kong but I fixed it myself, but I digress.
    I was one of the first backers because I genuinely wanted everything offered, Macho was just a bonus. $30 is not enough to substitute such a rare item, one of the rarest in the Ultimate Edition range. Even at face value, a normal UE is anywhere from $30-35 with tax, so $15 credit each is a slap in the face. Not even enough to cop one in the aftermarket, the lowest I've seen is $70, more than twice what he was offered.
    I've been flying the Mattel flag for years but I also know BS when I see it, and this is farm fresh bull. Dude should've gotten what was promised and if it wasn't feasibly possible, get a partial refund. It's the danger of the early bird shipping separately from the main offering, it muddies the waters more IMO.
    TL;DR: This is unacceptable and whoever's in charge of distribution/logistics needs to get a grip

    • @Goofybear253
      @Goofybear253 ปีที่แล้ว

      Agreed brother I collect wrestling figs also mainly the new people ruthless aggression basically any fig I like lol but Mattel fucks up but sometimes the make it right also Jazzware are good too

  • @jedipoodoo
    @jedipoodoo ปีที่แล้ว +4

    All valid points that need to be said, sir. At this point, I'm hoping that Snake Mountain can actually be bought in stores when it comes out. If it's one of these Creations things, it's a "hell no" from me. Just my two cents.

  • @zabut2301
    @zabut2301 ปีที่แล้ว +2

    What really bothers me is that Mattel offers to refund 30 dollars for 2 figures that would retail for well over 30 dollars each, which tells me "we can sell these figures for 15 dollars each.

  • @venger78
    @venger78 ปีที่แล้ว +1

    While watching this video, I kept looking at the Grizzlor on the table, and how I per-ordered my figures (not the limited version, but the next day made to order version). Now I've bought from them before. I bought 2 exclusive Tri-Klops, and 1 Mysteries of Castle Grayskull Deluxe Accessories Pack. Both Tri-Klops figures arrived, but no accessory set. There was no email from Mattel Creations explaining if there was any issue. I had to email them twice over a number of months before they came back to me, and simply said "Sorry it sold out, and we didn't charge you". That's it? I missed out on Wun-Dar, but they put it up again, and cancelled the order the next day saying "there wasn't enough". I bought one from a scalper (how stupid of me), and they put him back up months later, under the tag "we've listened to the fans". I mean how are we to keep up with this junk? I've ordered 2 of these Grizzlors as "made to order". There's no indication of when we will get these, and all the possibility they'll be cancelled... and ringing in my ears is your comments from another video about how these companies are sitting on our money for a year making a profit. I think we need our heads checked. Again, thanks for the reality check I and all other collectors so need to hear.

  • @gerainthorton8980
    @gerainthorton8980 ปีที่แล้ว +24

    This is what I like about this channel. Michael admits wrestling figures aren't his thing. Here is someone reaching out as a frustrated consumer, Michael helps providing a voice.

  • @Gijoeandstarwarsguy
    @Gijoeandstarwarsguy ปีที่แล้ว +3

    Michael! Check this out! So if they offered 15 dollars refund for each figure, they are stating that these figures are WORTH 15 DOLLARS EACH?! Soooo why are they sold in stores for 35 dollars each?! Holy fing shit, how terrible is that? Mattell needs to be boycotted!

  • @angus1000001
    @angus1000001 ปีที่แล้ว +2

    I would crowd fund a Mr Fuji figure

  • @kieronball8962
    @kieronball8962 ปีที่แล้ว +2

    Well said, Michael.
    Modern toy companies better take note, that with the current world wide situation regarding the threat to the environment and the high cost of living, this sort of behaviour will not be tolerated.
    And nor should it be.

  • @JML05
    @JML05 ปีที่แล้ว +1

    Thank you for this video.

  • @LodgeMemphis23
    @LodgeMemphis23 ปีที่แล้ว +1

    Once again, you’re spot on. Thanks for another great vid and for calling out predatory corporate practices like these.

  • @kryptonsprophet6253
    @kryptonsprophet6253 ปีที่แล้ว +1

    As always, great video!

  • @freakshowfilmfestival3591
    @freakshowfilmfestival3591 ปีที่แล้ว +2

    Watch those Macho Man show up at Big Lots or something.

  • @turogamer-oi4nq
    @turogamer-oi4nq ปีที่แล้ว +2

    I feel like a bait and switch was made by a shadey delivery driver

    • @Gatsby101
      @Gatsby101 ปีที่แล้ว

      How? Absurd

    • @turogamer-oi4nq
      @turogamer-oi4nq ปีที่แล้ว

      @@Gatsby101 because window less packaging and during covid it was at a all time high, plus mattel and hasbro do like to put there name all over the bloody box even when its the card board shipping box

  • @artkingofwholefoods74
    @artkingofwholefoods74 ปีที่แล้ว +2

    You know…
    You’ve taught me that dignity in collecting is a moral necessity.
    It’s sleazy. The fine print is sleazy.

  • @Chalor.
    @Chalor. ปีที่แล้ว

    13:39 _Perfect analogy!_ And it's Armin Shimerman's favourite Rule of Acquisition.

  • @irondoggo8572
    @irondoggo8572 ปีที่แล้ว +2

    Out of all the languages on planet earth Man speaks nothing but truth and facts

  • @AllBreaksLoose
    @AllBreaksLoose ปีที่แล้ว +1

    The comment you made about "the company can choose who will and will not get the product"...well...crap. there's a whole topic right there. thankfully I'm picky about what I collect. Thanks for the great editorial on all this.

  • @DanyTV79
    @DanyTV79 ปีที่แล้ว +2

    Well said. I don't get why people defend corporations than don't even care about their costumers.

  • @bittertroll7476
    @bittertroll7476 ปีที่แล้ว +7

    i really respect the fact you look into details and research instead of just jumping to conclusions.

  • @thebeestingconspiracy
    @thebeestingconspiracy ปีที่แล้ว +2

    Oh, man you're gonna get shellacked for this one. Keep fighting the good fight, Michael!

  • @toddsmith9598
    @toddsmith9598 ปีที่แล้ว +26

    Michael fights for us collectors and the innovation needed. He refuses to except the excuses on why this hobby got so bad. God bless him.

  • @hankv.p6421
    @hankv.p6421 ปีที่แล้ว +2

    Great thumbnail! 🤣

  • @UltimateJaburg53
    @UltimateJaburg53 ปีที่แล้ว +2

    At retail the price of a MOTU Origins is less than a WWE Ultimate figure. So it's not a replacement.

  • @scottstalcup6980
    @scottstalcup6980 ปีที่แล้ว +2

    Dagnabbit Newshour, why haven't you hired Michael?!!? Robert McNeil's successor, full stop.

  • @kidchuckle
    @kidchuckle ปีที่แล้ว +1

    that's really sad. this crowd funding stuff is a nightmare

  • @johnlatella674
    @johnlatella674 ปีที่แล้ว +1

    Un freaking believable

  • @vintagetoykid9682
    @vintagetoykid9682 ปีที่แล้ว +1

    The good old bait and switch. What an insult to collectors everywhere. Keep up the great work, Michael.

  • @redadamearth
    @redadamearth ปีที่แล้ว +1

    This is why I try to avoid buying modern these days unless I'm absolutely compelled to. It's like hacking your way through a jungle of advanced calculus. Forget the "exclusives", forget the "licenses" to specific stores, forget "pre-orders", forget the "crowd-funding" by multi-billion dollar companies - just inject some super-serum into distribution and put a ton of items on the shelves. This paradigm is not just a functioning system. The *one* piece I pre-ordered recently was the Hasbro NERF "Aliens" Pulse Rifle. 1) It arrived in toy stores BEFORE it was delivered to pre-ordering customers. 2) It was shipped out a full month *later* than was promised (after a year of waiting). 3) The "movie-accurate sound effects" were a blatant lie, as neither one is even close to the movie sound effects - which was hard to even gauge, considering that the rifle sounds like a vacuum cleaner. 4) You have to *take the batteries out* whenever you're not using it. Unless something truly blows me away, I've just given up on modern - and it's not entirely because of a lack of quality all the time - it's simply because the process is needlessly disappointing and bizarre.

  • @LightOfReason7
    @LightOfReason7 2 หลายเดือนก่อน

    You are doing good work by helping others out. thank you so much. What plan of action should we take? I don't like deceptive companies

  • @RobertHMayfire
    @RobertHMayfire ปีที่แล้ว +4

    I am glad I have followed you. Too many on social media don't have the same frank, honesty that Retroblast has. Thank you.

  • @Merylstreep1949
    @Merylstreep1949 ปีที่แล้ว +2

    I would love to know the latest on that stupid Ghost Rider car ...omfh I could just about buy a real 69 charger for that kind of money 💵 keep up the good fight ✌

  • @robbieracer3294
    @robbieracer3294 ปีที่แล้ว +2

    I wonder if they did this because he ordered three rings which would've had three Macho Man's and they didn't want him to have three? Even still, they can't refuse him three figures like that. Or if they didn't make enough to begin with which is even worse

    • @Gatsby101
      @Gatsby101 ปีที่แล้ว +1

      They don't get to decide that. If he ordered 3 or 300, it helps the campaign get backed (which is the whole point) and he should be appreciated for it, not screwed.

  • @bradforever4489
    @bradforever4489 ปีที่แล้ว +1

    Keep up the great work Michael. Thank you for speaking out and speaking up for the consumer. Why is it that so many content creators want so desperately to "corporateplain" things to other consumers and defend billion $ companies instead of lobbying for the rights of fellow consumers.

  • @kalobhunt9001
    @kalobhunt9001 ปีที่แล้ว +1

    Amazing video you nailed it.

  • @thunderrobots1980s
    @thunderrobots1980s ปีที่แล้ว +2

    i already experienced one side of this , i was ordering my preorders based on the posted release date , planning on having the money ready on that date just like everyone else , low and behold the preorders shipped early forcing me to juggle some finances around , so being the person i am i went and posted warnings about earley shipping in the facebook groups , and you think everyone would be thankful someone gave them a warning , but no i was the idiot who was ordering things he can't afford according to 90% of the groups members

  • @josephzanabria9369
    @josephzanabria9369 ปีที่แล้ว

    Well said mate , I fully agree with you. We should stand up to the greedy corporates

  • @TheMattTrakker
    @TheMattTrakker ปีที่แล้ว +1

    I'd immediately just file a charge back with my bank, report it as fraud and let them deal with it.

  • @FullersFigures
    @FullersFigures ปีที่แล้ว +1

    It's comforting to know that when a topic like this gets discussed you know RB has performed its due diligence. Meaning I can have full faith in what Michael's take on the topic. It's terrible that this collector got such a terrible response from Mattel. Consumer Protection legislation should supersede any terms and conditions however I know that may not be case in all jurisdictions. It's those loopholes that allow this predatory tactics take place. I can only hope that there me some light at the end of the tunnel and this collector gets a better response in the future.

  • @akxion_figs
    @akxion_figs ปีที่แล้ว +1

    Hey Michael, excellent video. Thank you for all of your thoughts. I agree 100% with what you say about community. I remember a long time ago seeing disgusting scalpers snatching up figures in the toy aisles right in front of kids who would actually play with the toys , not make a quick buck on them!

  • @minskysfeedbackyianni1302
    @minskysfeedbackyianni1302 ปีที่แล้ว +1

    I remember in the early 2000's seeing an advert in a magazine for online sales of real scale wrestling rings. I don't know if they were also available in shops anywhere at the time. They were official WWE products but it was not a crowd funding. They made multiple variations of this scale over several years. If they could do that then there really is no justification for crowd funding now.
    If you bought one of these earlier rings or even for anyone getting this latest one, it would be useful if spare parts ie: ring skirts, steel steps, posts, turnbuckle pads & ropes were also sold separately. If you already own the real scale Wrestlemania 1 ring, then the only difference with this latest model is the ring skirt, a lot of money just for that!

  • @neburselasor
    @neburselasor ปีที่แล้ว

    Some Monster High collectors have received Hot Wheels cars from Mattel in lieu of the exclusive collector dolls they had ordered…

  • @lazylefthand
    @lazylefthand ปีที่แล้ว +1

    Dude should be getting back $66 plus tax if they sincerely dont have the inventory.

  • @ARCWuLF
    @ARCWuLF ปีที่แล้ว +1

    I don't go for crowdfunding or pre-orders normally, but as a "Transformers" collector I am getting really tired of these damned companies creating artificial scarcity for figures, ESPECIALLY popular characters that they know will sell (TF Legacy Cosmos, for example) and instead inundating us with peg warmers that most collectors don't want (Velocitron Blurr). I had to basically give up collecting MOTU Origins figures because characters like Trap-Jaw were almost all scalped, meanwhile I still see Evil Lyn collecting dust on the pegs at the store, because they over-shipped her almost three to one.

  • @shockwave7513
    @shockwave7513 ปีที่แล้ว +2

    Yeah, I really don't see how anyone could defend Mattel on this. Whatever the early bird number was, let's say 8,000, them they KNEW they'd have to produce at least 8,000 Macho Man figures for this set! And I say "at least" because they'd probably have to produce more than that to cover possible production errors and such, but the point is that THEY set the number of how many of these figures would have to be produced. If the 8,000 number wasn't met in the prescribed time then NOBODY was getting Macho Man, but if it was then 8,000 people, and supposedly ONLY 8,000 people would be getting the figure.
    Mattel set the amount, and the fact that that THEY couldn't even fulfill that number is bullshit.

  • @christianbrix4311
    @christianbrix4311 ปีที่แล้ว +3

    I only care about one toy line, GI Joe, but I watch all your videos, and this one really made me sit up in my seat. I'm so glad I was a child in the 80s, when you could walk down the toy aisle, pick out a Skystriker for instance, take it home and open it, then if there was something missing or wrong with it, take it back to the shop and exchange it - ALL IN THE SAME DAY! Today's toy market with the never-ending stream of pre-orders, crowd-funding, year-long waits for already paid-for products, toy aisles with nothing in them but Funko Pops and tumbleweed, shocking customer service, and downright awful quality control would be laughable if it weren't so infuriating. I recently saw a guy get hundreds of abusive messages online because he found six Vipers in a shop and bought five of them, thereby 'not leaving enough for the next guy'. It's not insulin! Why isn't it Hasbro's responsibility to produce enough for everyone?!? 35 years ago he would have been the envy of every kid on the block, today he's public enemy number one. He wasn't a scalper, by the way, but incidentally, the only reason scalpers exist is because of how modern toy companies operate. These companies are, as you've pointed out countless times, despicable entities who don't care about their consumer at all and take no responsibility when they inevitably screw things up. All this is coming from someone who only collects vintage and therefore doesn't have to deal with these cretins at all, so if I'm this angry, I can only imagine how the rest of you must be feeling. You have my sympathy.

    • @Gijoeandstarwarsguy
      @Gijoeandstarwarsguy ปีที่แล้ว +2

      I am an o ring gi joe collector and most of all the new o ring offerings are defective pieces of shit with legs that don't bend, paint applications that are stamped outside their respective boundaries, and terrible plastic arm rivets that look like melted medieval king ring letter wax seals !

    • @rosariocannistraro3561
      @rosariocannistraro3561 ปีที่แล้ว +1

      I used to be so stoked every time the new Joes would come out and you could run down to Kaybee or Kmart and pick them up , The way things are now is an abomination I collect 3-3\4 to play with my Grandson now and pass it on to him and the comics etc. And I bought one of the new classic Joes in Wal-Mart of Lady Jaye because their are only 1 or two decent figs of her and I got it home after paying 17 bucks and I'm like this thing is so fragile the arms are going to break off lol .

  • @Chalor.
    @Chalor. ปีที่แล้ว

    This might possibly be my favourite video you've ever done. The empathy and poignant sentiments resonate so much. Like with everything unshamefully overly politicized; with its polarizing camps of team blue or red, it's the same in the action figure collecting community. Such a breath of fresh air to have ppl in the community with large platforms (or growing ones) like yourself, LaserPants, Nostalgia Unboxed, TalkerArt, Articulated Ninja, Analog Toys, and Mad Hatter Reviews.
    People that align themselves with what's right for us and genuineness, not with whatever bullshit can divide us even more. And no backtracking, shifting to wherever the wind shall blow that day like certain other extremely well-known TH-camrs. I mean, call a spade a spade, but don't instigate or misconstrue rational messages from upstanding fellas to think you need to fall in line with any non-objectively true narrative. So yeah, this video is pretty emotionally impactful for me. Thank you for pouring your heart out and making it.

  • @dannyk1980
    @dannyk1980 ปีที่แล้ว +1

    The only people who are excited about early crowd fund incentives are flippers. Change my mind.

  • @marcusp5828
    @marcusp5828 ปีที่แล้ว

    I appreciate you Michael. You’ve always been consistent on this topic of “Toy Collecting Community.” You’ve always got back with me when I’ve had a question or comment in the past and it’s always been appreciated. Solid video Retroblasting!

  • @kennethayers5624
    @kennethayers5624 ปีที่แล้ว +2

    Mattel knew they sold X amount of the early bird deal...So wonder what happened the the Macho Man figures they KNEW they had to make but never sent out...Also,these companies I think charge you the moment the product is funding (mattel creations anyway) is like paying the home contactor in full before services are complete and customer happy..

  • @AL-ws5yi
    @AL-ws5yi ปีที่แล้ว

    Thanks for doing the leg work.

  • @bradforever4489
    @bradforever4489 ปีที่แล้ว +1

    This is not a community. The majority (not all) of the toy content creators are too concerned with sounding like the smartest person in the room, that they love to explain why corporations do what they do and defend their actions/choices in the process. Instead of being a voice for fellow consumers. WE (as a community) are ALL CONSUMERS! We should always be fighting for the rights of the little guy NOT making excuses for big business. Thank you Michael for being one of the FEW that understands that

  • @jthom0027
    @jthom0027 ปีที่แล้ว +2

    I love what you brought up at the 16 minute mark about Toy "Communities" being lies. I'm in a fairly good Facebook group based around the Mythic Legions line of figures called the Cabal. Its better than most groups but there is still an undercurrent of the same stuff you brought up in this video. Its a giant circle jerk until something pops up about exclusives being a bad idea, limits being placed of online figure sales so more people can get them, or scalpers pricing stuff too high. These topics bring out the ugly (and more than likely the real side) of a lot of the people in the group. They don't actually care if you get a figure for a good price, they only want to use the group to raise awareness of a line so they can feast on the newer consumers of the product. One of the major people in the group that everyone just loves to death (and recently had a figure named after them) once said that he should be able to buy any amount of the figures out of a limited pool because he "works hard". That's when I knew that even that group is the same as most others.

  • @Gojitron1
    @Gojitron1 ปีที่แล้ว +1

    So the majority of people that wanted a Grizzlor have to wait for the summer 2023 preorder to ship because the on hand figures "sold out", but they kept some in reserve to send to WWE fans that don't want them? Who th' what now?

  • @philashby2823
    @philashby2823 ปีที่แล้ว +1

    Not only COULD they have made more, they SHOULD have made more, just to cover missing or damaged returned product. Any left over after that could be destroyed if need be.

  • @kylejohnson423
    @kylejohnson423 ปีที่แล้ว

    15:07 WOO!

  • @A..D..D
    @A..D..D ปีที่แล้ว +1

    I would have been absolutely pissed . That is unacceptable. Not even attempting to fix the problem by offering replacements or alternate products of the same line and only offering $15 a piece . It’s a slap in the face for all the money that Man spent on all these products .

  • @stoney81
    @stoney81 ปีที่แล้ว

    Great video! Mattel sits on 5 mil from Eternia plus the Grizzlor/Wundar pre-orders for over a year, and the MOTU community is like "We have the power!"
    No, Mattel has the power and they are using it to fleece you for every penny they can squeeze out of you.

  • @georgeaitken2719
    @georgeaitken2719 ปีที่แล้ว +1

    Greed is the only language these companies understand the selling point is the exclusive figure and they didn’t make enough of them

  • @iwillnotcomply007
    @iwillnotcomply007 ปีที่แล้ว +1

    Companies it seems are less and less concerned with doing the right thing. It's to the point when a company does the right thing by their customer, it's a rarity and not the norm.

  • @MrWolf12000
    @MrWolf12000 ปีที่แล้ว

    I ordered the WWE Retro series 2 box set. First one my carrier decided it was too much effort to find my actual house and sent it back to California. Second one they sent me a SDCC MOTU Mega Construx set. They wanted me to send that back. Then I order a THIRD time and cant; because theres a limit of 2. So I have ordered twice, gotten nothing, and have to make a dummy account to get this friggin thing.

  • @bobbyharris3288
    @bobbyharris3288 ปีที่แล้ว +1

    Great video. Needs to be said.