Message from Jaack here - just in a bit of a sentimental mood, and want to say thank you, again, for the millionth time, to each and every single one of you. Your constant support, likes, comments keep this channel going from strength to strength, and it warms my cold heart. You're legends. Take it easy!
Robbie seems like the type of guy who’d randomly just sit next to you in the pub, tell you what he had for breakfast last week and you’d become best mates
@@WilliamTheMagikarp pretty much. It's hard to explain but they basically see things as an bargin between two parties. The money is your side, the service is theirs. If you give more than the cost of something they feel they still owe you something. That's a very simplistic summary but🤷🏼♂️
@James Cook when me and my mom got lost in tokyo, we got a local to help us find our way back to our apartment. The local was a mother with her daughter, since she didnt know how to speak English she just guide us straight to the apartment. We were so grateful for their help, my mom tried to give some money for her troubles, but she flat out refused and left. I hope theyre doing great.
Never understood tipping, only tip if I'm really happy with service. We don't tip fast-food workers, or retail workers, they get same or similar wages to restaurant/bar staff and do just as much painful work.
@@Kai-ks9eq although within my friend group I would say 'on average' the people who worked as waitors/waitresses were better paid than anyone who worked in retail
About the swedes Jack, in Sweden we don’t really tip at all so I think they didn’t really understand how much they should tip so they just gave you 5p each
If it isn't notably better than average service I don't tip. And even then it's only a couple of quid. It's not America it's not a social norm and shouldn't be made to be, restaurants should just pay their staff properly
Totally agree. I use to work as a waiter and wouldn’t expect anyone to tip £5 or more. Who the fuck has enough money to tip someone £12 or £15 anyway 😂
@@jogonyachickennugget4911 even if it is mimimum wage, mimimum wage isnt really enough to live on, and in a resturaunt youd probably not get a lot of hours either
Don’t want to name specific podcasts, but I want to say it’s nice to just relax and enjoy a podcast like this that flows so naturally in conversation. Goes to show how important a good relationship between the hosts. Keep up the good work guys!
In America, they pay service staff around $2-4 an hour so regardless of service, there is a pressure to tip. Businesses don’t pay their workers enough, so then the customer is forced to. Absolute bollocks.
So interesting listening to you talking about this! I used to work in hospitality and two things I would say: 1. Always ask who gets the tips, I've worked some places where the tips aren't actually given to the waiters/waitresses. 2. If they ask for a service charge, and trust me I know how annoying it is and it pisses me off too, but the waiter or waitress isn't in control of the added service charge and it's not fair for them to miss out because of, imo, poor management decisions. 3. Did anyone else find the richer people are the worse they tip?! I've served royalty, dukes, footballers, actors etc who rarely left a tip but the people who usually left the most most (%wise) would be your average everyday person, possibly because they've worked in the filed before? Anyway just some thoughts! Loved the podcast, the three of you are such a good combo ❤️
@@reececridland9867 here in America, waiters don’t make enough through hourly wage. Not sure why that’s is. So without tip, a lot of them could not make a decent living. So that’s why, I usually leave a generous tips.
@@angelrosales227 yeah i dont understand that at all, its down to the employer to give a decent wage, not the public that is already paying for the food/service
I’ve worked as a waiter and have never seen the point in tips, while you’re grateful for the tip, it is the job you’ve signed up for and the job is literally carrying plates to tables, taking orders and occasionally taking shit from customers... If anyone deserves a tip in restaurants in all honesty, it should be the chefs!
I just quit delivering for papa johns and worked all through lockdown. Tips dried up during lockdown and my income was massively effective. Even a £1 tip made a huge difference as a delivery driver
Because taxi drivers and waiters are dealing with you personally for your entire journey or meal so if you feel like they did the job better than average you give them a little extra to encourage more of that attitude in future. Whereas dealing with customers in a supermarket for example is so easy that a high standard should be expected but I’m sure if there was exceptional circumstances that made their job really hard you would chuck them a bit of money
so i work in a pub, and every christmas we do actually tip the binmen, but barbers get tips, hairdressers get tips, house movers, casino dealers, tour guids and instructers just to name a few :)
Always click as soon as I see the notification pop up for this amazing podcast! Thank you Jack, Stevie and Fiona for making this class podcast! Definitely top 3 podcasts on TH-cam! Love from Sheffield. ❤️ (before anyone asks yes, I’m from Sheffield but no, I’m not Inbred)
I’m a waiter at a restaurant in Harrogate, and I can honestly say In the year I’ve been there working 5/6 days a week, I’d be lucky if I’ve gotten £100 in tips.. it’s not expected as I earn more than minimum wage but some people do tip like 20p or less sometimes and like Stevie said I’d much rather they didn’t tip as it does seem a bit demoralising at the time
@@stuartl9960 you’re seriously telling me you’ve worked there for a year 5/6 days a week and ain’t even earned £100 in tips sorry mate don’t buy it that’s like 50p a shift.
It is actually traditional to tip the binmen, milkmen and postmen at Christmas. Admittedly it's a practice mainly carried on by the elderly nowadays, but it still happens!
personally i tend to tip self employed workers, beauty therapists, hair dressers, taxi drivers etc as they are literally trying to earn their living. people in the uk that are employed are on at least minimum wage, which is what pays their living. unless the service was way above the average id then tip, but apart from that its really not something i do 🤷♀️
You say that as though the minimum wage is enough to live on... I completely understand where you're coming from, but I'm a full timer worker in the hospitality sector, with a mortgage. £16K a year isn't really enough to properly live, and not just be pay check to pay check when there's bills food and taxi's all in the mix as well. Also though, I agree that we are not entitled to tips as we are paid at least the minimum wage. Just a little food for thought:)
@@biochemicalmayhem810 i also work on minimum wage. i care for end of life dementia patients. im also a single mom trying to make ends meet so yes i totallu agree it isnt enough. but we also do not recieve tips to make that up. its just how it is i suppose. no matter how hard we all work 😩
Going slightly away from the topic of tips but still dining out - the best advice I can give to people is that to receive good customer service you need to be a good customer. Put yourself in their position - would you be more inclined to go the extra mile for someone who is snappy, rude, difficult or treats you like crap, or the person who is friendly, chatty, patient and understanding? I think staff should always aim for the best service possible but when it's busy or understaffed and working for minimum wage or little above, some people really don't help themselves!
@@davidz2690 Chuck it in a jar with the rest of your change, pennies make pounds. Also he could've bought a Freddo if it was before they became massively inflated price-wise.
Do the cameras change automatically? Cos at the end it felt like I was on a roller coaster with the amount of jolting between angles🤣🤣 quality podcast though! listen every time without fail!
We don’t tip in Sweden we have decent salary, the only time we tip is for cleaners in hotels maybe bars, taxi and some fancy restaurants but that is a rarity
@@harrykerr6114 true and we learn English extremely well believe we are the best in English as an second language and another mayor language like Spanish, French or German
I dont know if this is the same for everywhere, but I worked at the French restaurant Cote and the service charge is what they sneakily use to make up your hourly wage, but it'll obviously be a percentage. So whenever I see that I ask them to remove it and pay them a tip in cash or card that they can take from the till. That way the individual that served me gets the whole tip while still being paid their hourly wage by the company.
Honestly like 10 or 12 percent is normal but it depends on how much you spend for example if you buy loads of foods and drink you should pay a decent tip like 15 or 20 but if you just get a few drinks and a main no starters or anything then just like 8 or 10 percent
Went to a restaurant for dinner with a mate a few times and everytime after the food we left a tip and the then after a few months we noticed that a service charge had already been added and always added
I am a commis waiter in a restraunt in York, I don’t directly deal with customers but I bring the food down from the kitchen and have a buzzer in my pocket that rings when I have to go and collect food. My restraunt adds a service charge and I get a small percentage of that which works out to be about £70 a month. Without that my wage is next to nothing. In restraints a lot of people put work in to service then the waiters.
It's a hit and miss.. depending on how much they get in that whole day. But so true. We keep 100% of our cash tips, but have to tip out on our card tips... So we still need some on card, otherwise it then gets taken off of someone else who has the cash tips, as that is how the tip out system works sadly.
@@loganmocherman3053 Its not the company that takes the money. It goes to tip out the non tipped staff. But also, they do take a small percentage, most companies do.
I don't tip outside of restaurants, but like Robbie we get the binmen/postman etc a bottle of wine or something at Christmas or whatever and they definetly treat us better for it
Kinda makes sense to pay more to do things like book tickets online. You pay for the convenience. Like parking. Often when you can pay by phone instead of using the machine in the car park, you pay more by phone because of the convenience. Plus they have operating costs to pay
I work in retail I work with people constantly and most of the time they are disrespectful and I have to smile but I don't expect a tip neither should others they should just be paid right
I don't tip, and don't feel bad for not doing so. It's someone doing the job they're paid to do, so it should be completely your choice if you wish to tip.
I always tell the person serving me behind the bar “on for yourself” but don’t know if that’s just a Liverpool thing because I’ve been to places like London and Manchester and they don’t have a clue what I’m on about! One for yourself is usually 20 or 50p that they take
In Scandinavia we don’t really tip too much in general. Presuming it has something to do with minimum wages being higher and perhaps taxes being high as well. You could say that things often seem to be covered in fees and taxes, so we’re not used to paying the more “loose” fees on top i guess.
The reason most places add the optional service charge on the bill, is partially due to the fact that most restaurants have a tip out system. We get paid properly, but are expected to tip out the untipped workers, such as the barstaff, food runners and chefs. It is done on a percentage of sales, so even if you didn't make the tips your still expected to give them to the other staff. Luckily at my place of work this spans over a week, so if you don't make it one day you can make it on others. And before you say that they can just decide not to give the tip out, it comes off of card tips first which are through the system, so there is no choice there. Everyone that works there, signed a sheet as part of their contract saying that they agree to this as well. We don't have to optional service charge, but our business is in the middle of deciding whether we do it or not. Not having a go, just giving some inside knowledge out there to people. Also, it isn't the servers choice, please don't get pissy at them, just ask them politely to take it off if you don't wish to have it on the bill.
Working as a waitress, I don't expect tips, however if I take a payment in cash and they say "keep the change" and the change is something like 30p I will just leave it in the till of I'll put it in a charity pot, because like you've said I'd rather they just didn't tip in the first place. Agrateful
I can’t get over how every time jacks starts a story he asks stevie if he knows where this is going like stevie can read his mind , the one at 9:10 got me 😂😂😂
Very difficult discussion as I work in a hotel restaurant so I only get tips on leaving days being Monday and Fridays. So we serve them breakfast and dinner for 5 days sometimes and sometimes someone will give you £2. While I appreciate it all the same when you work out that they've been served 10 meals for £2 tips its a little rude
Tips should be an acknowledgement of good service, and a way of thanking someone for looking after you. If you are average/bad at your job, expect nothing. The difference between McDonald's staff and a waiter (depending on style of service) is that McDonald's staff can take your order, bag it, and give it to you in 5 mins. A waiter will take your order, serve food/condiments, top up wine/water,clear the table without trying to disturb, crack jokes where needed or know when to be invisible, for up to 2 hours. The level of time, care, and attention to look after you is different. Both pay base minimum. The worst restaurant I worked was in a hotel in Stratford Upon Avon (in the early noughties and the chain no longer exists). I worked up to 90 hours per week doing split shifts. I worked for 7 hours on breakfast to lunch service, took an hour to wind down, got 3 hours sleep, an hour to wake up & get ready, 7 hour dinner service, an hour to wind down, 3 hours sleep at night, an hour to wake up & get ready... and repeat for 5 (maybe 6) days per week. The hospitalities industry can be brutal.
Worked as a waiter for about 3 years, mostly in weddings and events. The most I've ever recieved was in a wedding of some footballer and it was around 900$ at the time. That paid for a lot
I don’t go out to restaurants but when I order in I tip the delivery driver not a massive amount but a couple of quid. With taxis I do just round up to the nearest pound. I know a couple of delivery drivers and a fair few taxi drivers and it’s not all glitz and glamorous days so a little tip can go a long way
I was always under the impression waiters were tipped in America because their hourly wage was so low... so I do tip every time but I don’t understand why the UK picked up on it when waiters are paid the same wage as a lot of other sectors, especially retail? However hospitality workers do work hard!!
I used to work at papa johns I got £1 per delivery and £2 if it was out of area and depending on the car depends on how much petrol you use you get some people wizzing around with a 1.0 l Peugeot 107 and then some people have a 1.8 l Vauxhall Astra so it’s an average like I drove a 1.5 l and it just about paid my petrol but if you deliver like a 2 min walk from the shop you still get £1 but it could be 3 miles away and still get £1
When I was a server this old lady would occasionally come in (probably once or twice a fortnight) and would give me and my pal the eye, slip us a £20 note and then leave. We were being groomed, but it was wicked
I delivered pizza in very posh area and have delivered to numerous premier league footballers who did not give a single pound tip, except for one (now league two) who let me keep the 50p change.
I don’t tip at all in the UK unless the service is excellent, they’re already paid a full wage, not like in the US or abroad where they’re paid half minimum wage plus whatever tips they get
I tried to tip an old Irish bartender in Dublin once. He rejected it with one stern look, and I awkwardly left it on the bar. I do have an English accent to be fair.
In US, it’s different, especially the waiters. Depending on the states where you live, even if your minimum wage is $7-8/hr, waiters get paid only $2/$3 per hour. So their income is totally dependent on the tips. Also, same with the employees at Papa John’s or any other pizza places. It’s true that they get gas money but again their hourly wages is massively low compared to the other jobs. They also depend on the delivery tips. The normal tip range goes from 10-20% in US, 20% being a very good tip. Europeans when come here, they very rarely tip.
If I got tipped 15p would stick it in the charity box . Worked in hospitality for over 10 years different types of places work in a pub now . Every place should get tipped be it fast food or restaurant because serving the public can be a hard job everyone deserves that little extra
Delivery tips really make or break your cash in at the end of the night, anyway I’ve done it they give you a starting of price of what your guaranteed to make which was £15 then after that you earn £2 per delivery. On a dead night it sometimes isn’t worth it to leave the house when taking into account fuel prices etc. Never realised how big they can affect pay as a whole until I started doing it
Maybe the swedish girls were confused about the currency? I have been living in Sweden a few years and at first the currency change was really odd to me
I live in the UK, I only tip if I get expectional service, we don't need to tip in the UK the wage is good enough most of the time, so many other professions who get paid less we don't tip so why waiters unless they've done a brilliant or good job
Dominos driver here, we get minimum wage plus 85p per delivery towards petrol and ware/tare of the car. I'm having to fork out a few hundred quid on my bumper which I damaged at work...will be a lot of 85 pences to cover that, so please tip us if you can 😂
now it's less about tips (cause noone pays in cash anymore) and "optional service charge" instead which is usually around 10%... then in my case where i worked they're all given to the restaurant and make up like 40% of the employees hourly wages ?? i'd rather just be paid a proper living wage and get no tips
I’m 15 and used to deliver the free local newspapers (until corona fucked it) and gave out a Christmas card to all 330 houses I delivered too and got about £230 quid! And lots of chocolate haha
As someone who worked as a waiter for a year before lockdown, it really pissed me off that people would get 4 3 course meals and not tip (bearing in mind im young so my wage was less than 4.50) I leave tips wherever i eat now because its nice as a worker to get that boost
I used to be a waiter and I’d be annoyed in the 15p situation, I’d rather just get nothing. I was once tipped £50 by a table of 3 just for having a nice wee conversation which was lovely though and I certainly wasn’t expecting it whatsoever.
In the UK the waiter/waitress are getting at least minimum wage, so they should be based on service and how well you have been taken care of but why should someone be paid more for doing their job, bonus should come from the company you work for, and if a customer wants to tip then there should be no obligation
I once had a group of older ladies come in one evening at the restaurant I served at, they were belligerent, rude, and insisted on complicating all their orders for the kitchen. I held my tongue and was polite friendly and everything came out as they wanted it. They spent near on £150 give or take a couple of quid on their whole meal, and monopolised one of our biggest tables from 6 until closing, We can usually get there turnovers per table in a night. They tipped 50p... I usually don't care about tips as they are all shared but this just took the biscuit. They thought it was generous. It's the only time I've given a tip back in my life. I figured they clearly needed it more than I did.
Message from Jaack here - just in a bit of a sentimental mood, and want to say thank you, again, for the millionth time, to each and every single one of you. Your constant support, likes, comments keep this channel going from strength to strength, and it warms my cold heart. You're legends. Take it easy!
Big love from Australia ❤️
Just keep it up man! It’s amazing!!! Genuinely is sooo good
Taking the rogan pod clip approach is so smart.
Your mums a radiator
loving the pod glad you got the spotify deal happy that the thing you love the most can now provide for you
This is becoming one of my favourite podcasts I tune in as much as I can
Love it mate, thank you!
Yea same, listen to them at the gym so it feels less boring and lonely lol
When did I ask ?
@@liamgirling4757 shut up bellend
@@kieranbarry3272 nice jelly fish ted bundy
Robbie seems like the type of guy who’d randomly just sit next to you in the pub, tell you what he had for breakfast last week and you’d become best mates
He reminds me of a nicer Begsbie
Try tipping a taxi driver in Japan and your basically insulting their honour. And those taxi drivers are phenomenal. Cars are immaculate.
Yeah that’s like that in Japanese restaurants I think
@@WilliamTheMagikarp pretty much. It's hard to explain but they basically see things as an bargin between two parties. The money is your side, the service is theirs.
If you give more than the cost of something they feel they still owe you something.
That's a very simplistic summary but🤷🏼♂️
@@hayreddinbarbarossa661 mate I’ve never been able to word how I’ve felt pertaining to money switching hands so thank you for this comment
@James Cook when me and my mom got lost in tokyo, we got a local to help us find our way back to our apartment. The local was a mother with her daughter, since she didnt know how to speak English she just guide us straight to the apartment. We were so grateful for their help, my mom tried to give some money for her troubles, but she flat out refused and left. I hope theyre doing great.
This podcast is so relatable, feels as if your joining in on one of your friends conversations
We love hearing this, it’s exactly the vibe we’re going for! Nice one Harry.
@@HappyHourPodcast that’s why your growing more by the day
Never understood tipping, only tip if I'm really happy with service. We don't tip fast-food workers, or retail workers, they get same or similar wages to restaurant/bar staff and do just as much painful work.
Retail workers on average get much higher pay than us restaurant workers, fast food on the other hand is just as bad
@@Kai-ks9eq funny that, I worked at matalan for a year or so, got paid minimum wage whilst my mates at mcdonalds got 2 pound more per hour
@@willgibson7259 funny that I said ‘on average’, your situation is clearly an anomaly
@@Kai-ks9eq although within my friend group I would say 'on average' the people who worked as waitors/waitresses were better paid than anyone who worked in retail
@@willgibson7259 shush now
These clips are one of the best things on TH-cam. Fair play Stevie and Jack
Big love from Ireland ❤️
Thank you so much Colm, we appreciate you!
🇮🇪🇮🇪🇮🇪🇮🇪
About the swedes Jack, in Sweden we don’t really tip at all so I think they didn’t really understand how much they should tip so they just gave you 5p each
And then the ungrateful prick chucked them in the bin.
@@tom.b4461 it’s 15p mate it’s not really worth it
“He gave me 3...” *advert pops up* FFS TH-cam
Bet it was a double ad as well 😂
mine cut off at that exact moment too 😩😂
‘Can’t give an adult a quid’ haven’t met me scottish grandad Jack,bite your hand off for a quid he would
Most Scottish people lol
@@bangboom1625 tread lightly wee man
Alot of Scottish people give me a pound tip (I'm a barman) I'm just like fair do's but I end up with like 40 quid because of it so
If it isn't notably better than average service I don't tip. And even then it's only a couple of quid. It's not America it's not a social norm and shouldn't be made to be, restaurants should just pay their staff properly
Totally agree. I use to work as a waiter and wouldn’t expect anyone to tip £5 or more. Who the fuck has enough money to tip someone £12 or £15 anyway 😂
They do in the uk
They certainly should pay their staff properly, unfortunately the businesses see it as their staff are going to get tips so they don’t tip.. catch 22
@@palmerl9754 in the uk they get minimum wage or whatever the business pays. Atleast minimum wage so they don’t need tips
@@jogonyachickennugget4911 even if it is mimimum wage, mimimum wage isnt really enough to live on, and in a resturaunt youd probably not get a lot of hours either
I’m a postman and I live for my Xmas tips! Really helps us with Xmas and always nice to be appreciated
your podcast is what keeps me going
Sarah... you keep us going.
@@HappyHourPodcast 🧢
@@okcx3682 of course the viewers keep them going, tf you been smoking?
@@Unknown-qs2wu bruh they’re trying to act like they’re only alive because of her like they give a fuck
Don’t want to name specific podcasts, but I want to say it’s nice to just relax and enjoy a podcast like this that flows so naturally in conversation. Goes to show how important a good relationship between the hosts. Keep up the good work guys!
In America, they pay service staff around $2-4 an hour so regardless of service, there is a pressure to tip. Businesses don’t pay their workers enough, so then the customer is forced to. Absolute bollocks.
So interesting listening to you talking about this! I used to work in hospitality and two things I would say:
1. Always ask who gets the tips, I've worked some places where the tips aren't actually given to the waiters/waitresses.
2. If they ask for a service charge, and trust me I know how annoying it is and it pisses me off too, but the waiter or waitress isn't in control of the added service charge and it's not fair for them to miss out because of, imo, poor management decisions.
3. Did anyone else find the richer people are the worse they tip?! I've served royalty, dukes, footballers, actors etc who rarely left a tip but the people who usually left the most most (%wise) would be your average everyday person, possibly because they've worked in the filed before?
Anyway just some thoughts! Loved the podcast, the three of you are such a good combo ❤️
One of the best podcasts on TH-cam 👏
Tip based on quality of service - we're not America ffs. 10% for good, 15% for great and 20% for excellent.
What?
Jog on Ya Chicken Nugget
Or just dont tip at all, theyre doing their job, why do we need to pay them extra...
@@reececridland9867 here in America, waiters don’t make enough through hourly wage. Not sure why that’s is. So without tip, a lot of them could not make a decent living. So that’s why, I usually leave a generous tips.
@@angelrosales227 yeah i dont understand that at all, its down to the employer to give a decent wage, not the public that is already paying for the food/service
Jack congrats on getting that presenting role mate
Top man Nath!
I’ve worked as a waiter and have never seen the point in tips, while you’re grateful for the tip, it is the job you’ve signed up for and the job is literally carrying plates to tables, taking orders and occasionally taking shit from customers... If anyone deserves a tip in restaurants in all honesty, it should be the chefs!
Most restaurants I've worked in divide the tip between the kitchen, bar staff and front of house staff...
@@randomshotz13 same here , makes it fair
I just quit delivering for papa johns and worked all through lockdown. Tips dried up during lockdown and my income was massively effective. Even a £1 tip made a huge difference as a delivery driver
Honestly this podcast got me through my isolation period. Thanks so much for putting a shift, your nailing it!
Honestly best podcasts realest one with some of most interesting guests watch every minute of every one keep it up ❤️
+ some of the most relatable people hosting
I really don’t understand tips, why do some jobs like taxi drivers, waiters etc get tips but other jobs don’t. France are the way forward lol
Because taxi drivers and waiters are dealing with you personally for your entire journey or meal so if you feel like they did the job better than average you give them a little extra to encourage more of that attitude in future. Whereas dealing with customers in a supermarket for example is so easy that a high standard should be expected but I’m sure if there was exceptional circumstances that made their job really hard you would chuck them a bit of money
so i work in a pub, and every christmas we do actually tip the binmen, but barbers get tips, hairdressers get tips, house movers, casino dealers, tour guids and instructers just to name a few :)
Always click as soon as I see the notification pop up for this amazing podcast! Thank you Jack, Stevie and Fiona for making this class podcast! Definitely top 3 podcasts on TH-cam! Love from Sheffield. ❤️ (before anyone asks yes, I’m from Sheffield but no, I’m not Inbred)
This podcast keeps me going thanks Jack
its surprising the amount of people who dont tip. especially when eat out to help out was happening
I’m a waiter at a restaurant in Harrogate, and I can honestly say In the year I’ve been there working 5/6 days a week, I’d be lucky if I’ve gotten £100 in tips.. it’s not expected as I earn more than minimum wage but some people do tip like 20p or less sometimes and like Stevie said I’d much rather they didn’t tip as it does seem a bit demoralising at the time
How much of a tip do you take home anyway because what portion goes to the restaurant and the other staff there
@@tommyvinceze6249 we get to keep 100% of our tips, that’s probably because no one tips anymore though 😂
@@stuartl9960 you’re seriously telling me you’ve worked there for a year 5/6 days a week and ain’t even earned £100 in tips sorry mate don’t buy it that’s like 50p a shift.
It is actually traditional to tip the binmen, milkmen and postmen at Christmas. Admittedly it's a practice mainly carried on by the elderly nowadays, but it still happens!
The best podcast going, keep it up 🔥
personally i tend to tip self employed workers, beauty therapists, hair dressers, taxi drivers etc as they are literally trying to earn their living. people in the uk that are employed are on at least minimum wage, which is what pays their living. unless the service was way above the average id then tip, but apart from that its really not something i do 🤷♀️
You say that as though the minimum wage is enough to live on...
I completely understand where you're coming from, but I'm a full timer worker in the hospitality sector, with a mortgage. £16K a year isn't really enough to properly live, and not just be pay check to pay check when there's bills food and taxi's all in the mix as well.
Also though, I agree that we are not entitled to tips as we are paid at least the minimum wage. Just a little food for thought:)
@@biochemicalmayhem810 i also work on minimum wage. i care for end of life dementia patients. im also a single mom trying to make ends meet so yes i totallu agree it isnt enough. but we also do not recieve tips to make that up. its just how it is i suppose. no matter how hard we all work 😩
tbf i never expect tips when serving myself but will always tip when i go out to other places. always prefer to be bought a drink than be tipped tbh 👍
Loved this episode! And people’s stories.
As a carpet fitter I occasionally get a tip normally for helping move furniture. Normally It’s the older generation that tip I find.
Going slightly away from the topic of tips but still dining out - the best advice I can give to people is that to receive good customer service you need to be a good customer.
Put yourself in their position - would you be more inclined to go the extra mile for someone who is snappy, rude, difficult or treats you like crap, or the person who is friendly, chatty, patient and understanding? I think staff should always aim for the best service possible but when it's busy or understaffed and working for minimum wage or little above, some people really don't help themselves!
Tipping 15p is weird but throwing it in the bin is probably even weirder
@@davidz2690 Chuck it in a jar with the rest of your change, pennies make pounds. Also he could've bought a Freddo if it was before they became massively inflated price-wise.
this podcast got me through my mundane as hell morning at work. Cheers mate
Do the cameras change automatically? Cos at the end it felt like I was on a roller coaster with the amount of jolting between angles🤣🤣 quality podcast though! listen every time without fail!
Yeah auto-cuts Paige. Sometimes plays up a little bit but has saved us MONTHS of editing since we started, so it’s a small price to pay.
The cameras automatically switch to who ever is talking into their mic :) so that’s why sometimes it jumps around a lot.
@@HappyHourPodcast yeah I bet it has! Would be a right pain to edit all that!
@@philjohnston828 that is genius, I always assumed all videos with multiple cameras are edited manually before watching this
We don’t tip in Sweden we have decent salary, the only time we tip is for cleaners in hotels maybe bars, taxi and some fancy restaurants but that is a rarity
in Sweden u lot r just better at everything. Education, happiness surveys, etc. Literally every measurable thing u guys win at
@@harrykerr6114 true and we learn English extremely well believe we are the best in English as an second language and another mayor language like Spanish, French or German
Same in Australia
Humble too 😉
I dont know if this is the same for everywhere, but I worked at the French restaurant Cote and the service charge is what they sneakily use to make up your hourly wage, but it'll obviously be a percentage. So whenever I see that I ask them to remove it and pay them a tip in cash or card that they can take from the till. That way the individual that served me gets the whole tip while still being paid their hourly wage by the company.
Someone told me to keep the change and buy a drink after work. That 4p went further outside than it could in the financial world.
Honestly like 10 or 12 percent is normal but it depends on how much you spend for example if you buy loads of foods and drink you should pay a decent tip like 15 or 20 but if you just get a few drinks and a main no starters or anything then just like 8 or 10 percent
love you guys
keep up the good work
Cheers Harry, appreciate your comments as always lad.
@@HappyHourPodcast ❤️❤️❤️
Went to a restaurant for dinner with a mate a few times and everytime after the food we left a tip and the then after a few months we noticed that a service charge had already been added and always added
I am a commis waiter in a restraunt in York, I don’t directly deal with customers but I bring the food down from the kitchen and have a buzzer in my pocket that rings when I have to go and collect food. My restraunt adds a service charge and I get a small percentage of that which works out to be about £70 a month. Without that my wage is next to nothing. In restraints a lot of people put work in to service then the waiters.
Always tip in cash in restaurants, if you tip on card the person can actually see hardly any of it depending on the restaurant
ALWAYS, NAHH
It's a hit and miss.. depending on how much they get in that whole day. But so true. We keep 100% of our cash tips, but have to tip out on our card tips...
So we still need some on card, otherwise it then gets taken off of someone else who has the cash tips, as that is how the tip out system works sadly.
I get 100% of the tips i make. The business i work for does not take anything.
Logan Mocherman lucky you, unfortunately many don’t
@@loganmocherman3053
Its not the company that takes the money. It goes to tip out the non tipped staff.
But also, they do take a small percentage, most companies do.
I don't tip outside of restaurants, but like Robbie we get the binmen/postman etc a bottle of wine or something at Christmas or whatever and they definetly treat us better for it
Kinda makes sense to pay more to do things like book tickets online. You pay for the convenience. Like parking. Often when you can pay by phone instead of using the machine in the car park, you pay more by phone because of the convenience. Plus they have operating costs to pay
This is the best podcast at TH-cam
I work in retail I work with people constantly and most of the time they are disrespectful and I have to smile but I don't expect a tip neither should others they should just be paid right
So glad to see someone else nervous about social interactions doing 👍🏻!
This is the only podcast I can listen too
This is an amazing podcast, could you get Peter Bleksley on again? He is such a genuine and interesting guest he has many stories that interest us all
I don't tip, and don't feel bad for not doing so. It's someone doing the job they're paid to do, so it should be completely your choice if you wish to tip.
happy hour keeps me alive i stg
I always tell the person serving me behind the bar “on for yourself” but don’t know if that’s just a Liverpool thing because I’ve been to places like London and Manchester and they don’t have a clue what I’m on about! One for yourself is usually 20 or 50p that they take
In belgium, we don't tip waiters. We do sometimes tip the Deliveroo but waiters in café's or restaurant don't gif tips.
In Scandinavia we don’t really tip too much in general. Presuming it has something to do with minimum wages being higher and perhaps taxes being high as well. You could say that things often seem to be covered in fees and taxes, so we’re not used to paying the more “loose” fees on top i guess.
No one:
Jaack before he’s told the story: “dO yOu ReMemBEr ThiS sToRy?”
The reason most places add the optional service charge on the bill, is partially due to the fact that most restaurants have a tip out system.
We get paid properly, but are expected to tip out the untipped workers, such as the barstaff, food runners and chefs. It is done on a percentage of sales, so even if you didn't make the tips your still expected to give them to the other staff.
Luckily at my place of work this spans over a week, so if you don't make it one day you can make it on others. And before you say that they can just decide not to give the tip out, it comes off of card tips first which are through the system, so there is no choice there. Everyone that works there, signed a sheet as part of their contract saying that they agree to this as well.
We don't have to optional service charge, but our business is in the middle of deciding whether we do it or not.
Not having a go, just giving some inside knowledge out there to people. Also, it isn't the servers choice, please don't get pissy at them, just ask them politely to take it off if you don't wish to have it on the bill.
Working as a waitress, I don't expect tips, however if I take a payment in cash and they say "keep the change" and the change is something like 30p I will just leave it in the till of I'll put it in a charity pot, because like you've said I'd rather they just didn't tip in the first place. Agrateful
I can’t get over how every time jacks starts a story he asks stevie if he knows where this is going like stevie can read his mind , the one at 9:10 got me 😂😂😂
Very difficult discussion as I work in a hotel restaurant so I only get tips on leaving days being Monday and Fridays. So we serve them breakfast and dinner for 5 days sometimes and sometimes someone will give you £2. While I appreciate it all the same when you work out that they've been served 10 meals for £2 tips its a little rude
Tips should be an acknowledgement of good service, and a way of thanking someone for looking after you. If you are average/bad at your job, expect nothing.
The difference between McDonald's staff and a waiter (depending on style of service) is that McDonald's staff can take your order, bag it, and give it to you in 5 mins. A waiter will take your order, serve food/condiments, top up wine/water,clear the table without trying to disturb, crack jokes where needed or know when to be invisible, for up to 2 hours. The level of time, care, and attention to look after you is different. Both pay base minimum.
The worst restaurant I worked was in a hotel in Stratford Upon Avon (in the early noughties and the chain no longer exists). I worked up to 90 hours per week doing split shifts. I worked for 7 hours on breakfast to lunch service, took an hour to wind down, got 3 hours sleep, an hour to wake up & get ready, 7 hour dinner service, an hour to wind down, 3 hours sleep at night, an hour to wake up & get ready... and repeat for 5 (maybe 6) days per week. The hospitalities industry can be brutal.
Worked as a waiter for about 3 years, mostly in weddings and events. The most I've ever recieved was in a wedding of some footballer and it was around 900$ at the time.
That paid for a lot
I got a tenner yesterday, fat W
I don’t go out to restaurants but when I order in I tip the delivery driver not a massive amount but a couple of quid. With taxis I do just round up to the nearest pound. I know a couple of delivery drivers and a fair few taxi drivers and it’s not all glitz and glamorous days so a little tip can go a long way
I was always under the impression waiters were tipped in America because their hourly wage was so low... so I do tip every time but I don’t understand why the UK picked up on it when waiters are paid the same wage as a lot of other sectors, especially retail? However hospitality workers do work hard!!
most times the added service charge just goes to the business and not the servers, which is such a shame. I always try to tip in cash & nothing else.
In Australia it’s Hourly wage - No tipping required
As a bin man I love Robbie ❤️
I used to work at papa johns I got £1 per delivery and £2 if it was out of area and depending on the car depends on how much petrol you use you get some people wizzing around with a 1.0 l Peugeot 107 and then some people have a 1.8 l Vauxhall Astra so it’s an average like I drove a 1.5 l and it just about paid my petrol but if you deliver like a 2 min walk from the shop you still get £1 but it could be 3 miles away and still get £1
Big fan love the podcast👍👍
When I was a server this old lady would occasionally come in (probably once or twice a fortnight) and would give me and my pal the eye, slip us a £20 note and then leave. We were being groomed, but it was wicked
I delivered pizza in very posh area and have delivered to numerous premier league footballers who did not give a single pound tip, except for one (now league two) who let me keep the 50p change.
Good video mate!
I once got tipped as a maid at a hotel, because they'd had their dog in the room and it took me twice as long to clean
I don’t tip at all in the UK unless the service is excellent, they’re already paid a full wage, not like in the US or abroad where they’re paid half minimum wage plus whatever tips they get
I tried to tip an old Irish bartender in Dublin once.
He rejected it with one stern look, and I awkwardly left it on the bar.
I do have an English accent to be fair.
No one tips in ireland
Sean O'Connell makes sense
Best podcast trio
In norway we don't really tip, so imma guess they don't do it in sweden either.
In US, it’s different, especially the waiters. Depending on the states where you live, even if your minimum wage is $7-8/hr, waiters get paid only $2/$3 per hour. So their income is totally dependent on the tips. Also, same with the employees at Papa John’s or any other pizza places. It’s true that they get gas money but again their hourly wages is massively low compared to the other jobs. They also depend on the delivery tips. The normal tip range goes from 10-20% in US, 20% being a very good tip. Europeans when come here, they very rarely tip.
Someone once tipped me Royal Mail 2nd class postage stamps because they didn't have cash
Nice 😂
If I got tipped 15p would stick it in the charity box . Worked in hospitality for over 10 years different types of places work in a pub now . Every place should get tipped be it fast food or restaurant because serving the public can be a hard job everyone deserves that little extra
Delivery tips really make or break your cash in at the end of the night, anyway I’ve done it they give you a starting of price of what your guaranteed to make which was £15 then after that you earn £2 per delivery. On a dead night it sometimes isn’t worth it to leave the house when taking into account fuel prices etc. Never realised how big they can affect pay as a whole until I started doing it
On average I’d say you also spend £10 on fuel as well
Maybe the swedish girls were confused about the currency? I have been living in Sweden a few years and at first the currency change was really odd to me
I live in the UK, I only tip if I get expectional service, we don't need to tip in the UK the wage is good enough most of the time, so many other professions who get paid less we don't tip so why waiters unless they've done a brilliant or good job
Tipping doesn't happen here much at all in Australia..
Dominos driver here, we get minimum wage plus 85p per delivery towards petrol and ware/tare of the car. I'm having to fork out a few hundred quid on my bumper which I damaged at work...will be a lot of 85 pences to cover that, so please tip us if you can 😂
now it's less about tips (cause noone pays in cash anymore) and "optional service charge" instead which is usually around 10%... then in my case where i worked they're all given to the restaurant and make up like 40% of the employees hourly wages ?? i'd rather just be paid a proper living wage and get no tips
Jeez I’m here already dayum
I’m 15 and used to deliver the free local newspapers (until corona fucked it) and gave out a Christmas card to all 330 houses I delivered too and got about £230 quid! And lots of chocolate haha
As someone who worked as a waiter for a year before lockdown, it really pissed me off that people would get 4 3 course meals and not tip (bearing in mind im young so my wage was less than 4.50) I leave tips wherever i eat now because its nice as a worker to get that boost
I used to be a waiter and I’d be annoyed in the 15p situation, I’d rather just get nothing. I was once tipped £50 by a table of 3 just for having a nice wee conversation which was lovely though and I certainly wasn’t expecting it whatsoever.
We don’t tip here in Australia, but we pay hospitality staff a decent amount
In holland we (mostly) keep it at 15%
In the UK the waiter/waitress are getting at least minimum wage, so they should be based on service and how well you have been taken care of but why should someone be paid more for doing their job, bonus should come from the company you work for, and if a customer wants to tip then there should be no obligation
I once had a group of older ladies come in one evening at the restaurant I served at, they were belligerent, rude, and insisted on complicating all their orders for the kitchen. I held my tongue and was polite friendly and everything came out as they wanted it. They spent near on £150 give or take a couple of quid on their whole meal, and monopolised one of our biggest tables from 6 until closing, We can usually get there turnovers per table in a night. They tipped 50p... I usually don't care about tips as they are all shared but this just took the biscuit. They thought it was generous. It's the only time I've given a tip back in my life. I figured they clearly needed it more than I did.
The mileage HMRC rate is 45p per mile for the first 10000 which is what hmrc allow for self employed so should be that really I think