LOVE!!!!! I LOVE how you take this highbrow principle and make it approachable, understandable, helpful, (useful, usable, :-P) etc... I'm imagining some of the victorian elitists who I have encountered in our industry overcomplicating every possible thing about this idea if I asked... or like asking to see my HCD master's degree before requesting a blood pact and revealing the ancient secret that is "just use these checklists and think critically about the things you learn". I also did not know about these tools. Thank you!!
LOVE LOVE LOVE your point, Caitlin! I knooowwww. I've attended some webinars on how to analyze quantitative data by some PhD folks and the feeling I got from them is like "if you don't have a PhD you're not worthy" or "you do this things, then this this this, and this...oh you don't know this already? too bad" and they're just TERRIBLE at teaching. So I set out to be as clear, succinct, and non-judgmental as possible cuz we've all been there!! THANK YOU 🙏 😊 🎉
been waiting for new updates and here it comes! i love ur contents and its really helpful for me. keep the spirit, kev! will be waiting for the next update 😀
Hi Kevin! I commented before on your interviewer prep video and didn't get my last UX job (sad face), but i'm on stage 2/2 now for a new UX Research job! Thanks so much for so many helpful videos, I'm brushing up on my knowledge again and ready to take another shot at my Hiring Manager interview next Monday! :) You've got the best UX Researcher channel out here on TH-cam, hands down!
Thanks, Lucas! Sorry the first job didn't work out but hey, look you got more opportunities! That's amazing and it comes from hard work and improving yourself. So I'm sure you'll go far. good luck and thanks for your kind words!!! Mad love!! 💪
Thank you very much for this video and for all your tips! I knew already about Heuristics but didn't have any idea of how to represent and deliver the information.
Hi Kevin, do you know of any Excel or Google spreadsheet that's similar to Susan Weinschenk spreadsheet, but for the more general heuristic eval and not Susan's version?
I do not, sorry! but you can apply the same format with just 10 heuristics for NNG's set! Or reverse engineer the slide deck where you can either record by task, or record by heuristic
If I do a usability evaluation using a combination of two evaluation methods, namely Heuristic Evaluation and Cognitive Walkthrough, how do I get the conclusions and recommendations? Should a qualitative analysis be carried out using thematic analysis? Thank You
hey Kevin! im an Ops person currently trying to break into UX. thank you for this vid this is very helpful! one question i have is how do you determine which set of heuristics you should pick for your evaluation?
Hey Rejean! Great question. I'd look at the set of heuristics, look at your own product and research objectives, and go from there. For example, if your objectives are to evaluate a few usability things, the maybe Nielsen's will do the trick. If you're evaluating rigorously the entire system, use a robust set like Weinschenks. You don't have to use every single heuristic if it doesn't apply, and in fact you might want to mix and match some if you find one heuristic to fit better out of the entire set. Hope that helps ✌️
Yes, you can do HE on basically anything. For paper specifically, check out this journal article: www.sciencedirect.com/science/article/pii/S1532046405001085
LOVE!!!!! I LOVE how you take this highbrow principle and make it approachable, understandable, helpful, (useful, usable, :-P) etc... I'm imagining some of the victorian elitists who I have encountered in our industry overcomplicating every possible thing about this idea if I asked... or like asking to see my HCD master's degree before requesting a blood pact and revealing the ancient secret that is "just use these checklists and think critically about the things you learn". I also did not know about these tools. Thank you!!
LOVE LOVE LOVE your point, Caitlin! I knooowwww. I've attended some webinars on how to analyze quantitative data by some PhD folks and the feeling I got from them is like "if you don't have a PhD you're not worthy" or "you do this things, then this this this, and this...oh you don't know this already? too bad" and they're just TERRIBLE at teaching.
So I set out to be as clear, succinct, and non-judgmental as possible cuz we've all been there!! THANK YOU 🙏 😊 🎉
@@zerotoux please keep up the great work!!
SUCH a helpful breakdown of heuristic evaluations. Thanks for the tips and resources, Kevin! 🙌
THANK YOU, Arielle!! Appreciate your kind comments, glad you find it helpful
Had no idea there were two more HE tools. I’ve been enlightened. Thank you sir!
More confidence in switching my career after watching your videos! Thank you.
I love the analogy of the building inspector!! Easy to understand
OMG! This video is exactly what I was looking for. Thanks Kevin!
Entertaining yet informative. Great content!
Super helpful! Thank you!
The last bit about juicero made me LOL
been waiting for new updates and here it comes! i love ur contents and its really helpful for me. keep the spirit, kev! will be waiting for the next update 😀
Haha! Thank you for watching! Glad it's helpful, coming up with some new ideas, but please let me know what suggestions you got for me!!
Doing first project for UX - did user testing but no Heuristics prior to that - this is really going to be useful!
Thank you for making these videos!!!
Hey man! You're a great teacher! Love your approach and delivery...
Thanks so much!!!😻🤩✌️
This concept is absolutely new and interesting. Thank you
Dude, love your videos. Super helpful. And really appreciate your lighthearted approach!
Hi Kevin! I commented before on your interviewer prep video and didn't get my last UX job (sad face), but i'm on stage 2/2 now for a new UX Research job! Thanks so much for so many helpful videos, I'm brushing up on my knowledge again and ready to take another shot at my Hiring Manager interview next Monday! :) You've got the best UX Researcher channel out here on TH-cam, hands down!
Thanks, Lucas! Sorry the first job didn't work out but hey, look you got more opportunities! That's amazing and it comes from hard work and improving yourself. So I'm sure you'll go far. good luck and thanks for your kind words!!! Mad love!! 💪
Thank you so much Kevin! I never done this methodology. Would you do an in-depth on how you conduct this?
Thank you very much for this video and for all your tips! I knew already about Heuristics but didn't have any idea of how to represent and deliver the information.
Thanks for watching! I'm glad it helped shed some more light into the process! mad love
I love your videos.
Hi Kevin, do you know of any Excel or Google spreadsheet that's similar to Susan Weinschenk spreadsheet, but for the more general heuristic eval and not Susan's version?
I do not, sorry! but you can apply the same format with just 10 heuristics for NNG's set!
Or reverse engineer the slide deck where you can either record by task, or record by heuristic
If I do a usability evaluation using a combination of two evaluation methods, namely Heuristic Evaluation and Cognitive Walkthrough, how do I get the conclusions and recommendations? Should a qualitative analysis be carried out using thematic analysis? Thank You
hey Kevin! im an Ops person currently trying to break into UX. thank you for this vid this is very helpful! one question i have is how do you determine which set of heuristics you should pick for your evaluation?
Hey Rejean! Great question. I'd look at the set of heuristics, look at your own product and research objectives, and go from there. For example, if your objectives are to evaluate a few usability things, the maybe Nielsen's will do the trick. If you're evaluating rigorously the entire system, use a robust set like Weinschenks.
You don't have to use every single heuristic if it doesn't apply, and in fact you might want to mix and match some if you find one heuristic to fit better out of the entire set.
Hope that helps ✌️
Hi Kevin,
What is the name of the psychology textbook at 2:24?
It's "Psychology" by Schacter, Gilbert, and Wegner!
@@zerotoux Thank you :)
Can I still do a heuristic evaluation on a paper form (ie evaluate a paper intake form)?
Yes, you can do HE on basically anything. For paper specifically, check out this journal article:
www.sciencedirect.com/science/article/pii/S1532046405001085
can you give a link or proper book name
I really liked your video but was shocked when you threw your psychology book after extracted knowledge from it. It was so disrespectful.
Sometimes you have to show those textbooks who's boss 😂