broo same thing happened to me, and suddenly 10 mins ago when i tried to open it, it miraculously did! im rlly confused cuz i thought my screen thingie was burnt from over heating. guess not:D
@@parksanji2396 whenever it keeps restarting i just hold down the power button and itll stop the loop, it will restart a few hours later though because it may be because of the power button broken
if the problem is solved by deactivating the fingerprint sensor there might be a solution some one posted this solution on samsung page "Got a solution, after I tried everything else posted here: hard reset, wipe partition...... I removed the SIM card tray, and I blew air inside using a Dust Blaster (compressed gas can). You can feel the backplate moving a bit, so I pressed around the fingerprint sensor, not too hard. I did that 10-15 seconds, after that, VOILA: phone works flawlessly with the fingerprint sensor ON; no more shuts off. Conclusion: IT IS A HARDWARE ISSUE. There is a bad connection between sensor and mobo, bad wire or bad connector; it might be fixed if you open the phone and fix ( or replace) the sensor." I guess some water manage to get into the sim card, I did got it wet using a cover a few days before it fail.
My problem is not only that the phone restarts constantly, it’s also that it restarts too soon to do anything. I think the problem is with the storage because it’s near 90% full, but I can’t even transfer stuff to my SD card or delete it before my phone restarts.
I think there is something wrong in phone internal circuit itself... When I am using my phone with charger plugged in, it never shuts down automatically.. But using my phone without charger plugged in, it just randomly shuts down...
We already replaced the battery but it's still the same. It keeps turning on and off by its own. Before we changed it, it lasts for 1-2 minutes but now it made it worse. It only lasts less than 30 seconds Update: My phone didnt get fixed. Mom just bought me a new phone
My phone automatically reboot if I do the following: 1. Maxing the volume using phone speakers (I'm using earphones and bluetooth earphones so it won't trigger). 2. If multitasked (like turning on the Hotspot and Mobile data, many running recent apps). 3. If I don't charge overnight. 4. Using heavier apps. Signs that my phone is about to reboot itself: 1. Become laggy and sluggish. 2. Unresponsive. What I do to prevent it: 1. Charge my phone overnight (it might be the battery). 2. Avoiding use of heavy apps and multitasking. P.s. I don't use my phone while charging. My phone Vivo S1 Pro. Before it happens, I leave my phone off for almost 2 months (that would prolly affects the battery if not used). I don't deserve this kind of issue. I don't abuse my phone and I always take care of it.
When i was playing pes21 with my friend,my phone suddenly reboot,i thought my battery is low but...i can see clearly my battery is still 80% after reboot...but in a second my phone reboot again...its very annoying,after waiting a few minuite,my phone stop rebooting it's self,i'm very happy after finding my phone not rebooting it's self again...but one things happen after my phone stop rebooting it's self...my phone turned on "safe mode"...i'm very panic after my phone on "safe mode",all of my app is gone,except for existing app...luckyly my youtube not gone, And then,i open youtube how to disable "safe mode" and it's work...i am really grateful cuz my problem solved...and then now,i realize that my phone automaticly rebooting it's self if the battery drop to 60%...but my phone only reboot it's self 1 time...
@@crizylera8781 if u factory reset ur realme before u open it, make sure u remove ur sim card, and then after setting up ur phone, put the sim card again and there u have it 😊
My phone turns off when I stop watching videos for a period of time. I will watch a movie or TH-cam for like 2 hours and then I will do something productive and go back to my phone and try using it for a bit and then it restarts itself. Sometimes it does this 3 times a day and idk what to do.
Tqs for your video,its helpfull ,i got solution to my problem ,Automatic shutdown and restart in my phone.god In New year its my big problem ,god now im happy😂😛
I've spent a whole day trynna get it on and cleared so much storage like I've gone yrs. back n there's nthng much left now...its still not updating the software in the settings you showed🙂
the thing is, mine just keeps flashing its brand logo and then turns off after a second. it's the only thing it does, i can't update its android software since i can't open it. does anyone know what i should do?
Thanks buddy, Power button is the problem in my device.But back cover can't be remove in my phone.Therefore after making some gape with a pin near power button..problem solved...........
I have done everything in this video. I have also submitted my mobile twice for a battery change. So the battery is new and good but still my phone freeze and rebots all the time.
My phone keeps restarting and I can't open my phone or do anything, it just restarts, black screens, restarts, black screens. Pls help! Please help me please.
I have this prob right now even if im Charging while watching this because if i unplug my charger it turns off! even my phone is 78% i thought i was lowbat so i have to charge to use my phone and when i tried to turn it on it keeps going black! Im on adroid does my phone have a virus? Pls help
Remove back cover and check if your charging board is working good or battery cable if not reset your device xD, my dad's phone won't shut off tho even I force it it still turn on 🤣
Hey, Can someone explain to me why my phone keeps restarting when i am using my headphone? While using one headphone it works but using another one it stops working and restarting Thanks in advance
my samsung randomly today decided to not turn on anymore and when i plug it in the charger it turn on says 100% then remove the charger and it turns off and when its on it restarts by itself or just turns off after 10seconds
Phone restarts when watching a vid, starting a game, or anything with sound.. but it doesnt restarts when i scroll through facebook or web surfing, its really weird, There are times where it frequently restarts, but also times it doesnt but after 30 min Writing this while the video is paused,
I'm using nokia 6.1 plus i have a problem, when i turn off the device it's turning on automatically for once and then again when i turn it of then it is shutting down... What's wrong with my phone??
I searched this video because my poco m2 pro also started auto restart - shutdown loop frequently and unstoppable. I could do nothing but to let it exhaust it's battery power, and finally shutdown. 😞😢 But now I'm not able to switch it on nor it takes charge. Will I lose the phone or data.
how can u download updates if ur Mobile keeps restarting? It will corrupt ur system, I tried it and end up reflushing it... and still restarting after that
My phone shutdown when i use it for 30min or 1 hour..When i open it back, the Percentage of the battery automaticly became 0%..how do i fix this?..all i know that i have full storage..but i have less Pictures on files and less apps..
Same here I just uninstalled like few apps that I didn't used in a while so I clear, delete one of my files and apps for my device but my phone keeps forced shutting it off by itself since the screen turns pitch black when I hold the power button on my phone like in 20% one way phone is at like '90s percent but it keeps randomly shuts off by itself for no reason, man why do technology went drunk? I do not know how do I fix this problem but I think it could be causing the issues when you delete one of your device like editing videos and save like kinemaster or something that I don't know if it could be that problem if you upload a video and delete from your device file on TH-cam, it's hard to guess if it is might be that cause the problem
my device is really old, when i opened it up for the first time it was running decent but after 3 years it will just restart after i played multiplayer in call of duty, it wont restart if i dont press exit
Accidentally I have update the software of my Android phone..After that the problems started..it started rebooting again and again .. I gave it to the costumer care but the problems still in my phone ..What should I do now ?
Could you please specify what you're tapping on in the Google Play Store when you say "go to this menu option here"? I'm not finding 'My apps and games' TIA
2:10-but bro,there's no space for updating all the apps...if I do,then my daily 1 GB will finish too...coz updates apps heat a lot of data 🙂which app may cause trouble issues?
My phone is ok when it is on silent mode but when I play some video with sound it automatically restart .but if I watch same video without sound it is ok. Mobile MI
My tablet when it is 0-30% in between those numbers just randomly restarts like the screen just turns black then I have to wait and then it shows Samsung and turn back on and then sometimes when I swipe the lock screen to get into my home screen it turns black but other times it just works normally but the most common one is when I swipe it turns black then Samsung then opens I swip black, Samsung logo, you get the drill here and then ever time I’m on the lock screen when I’m gonna swipe, hoping it doesn’t turn black my percentage is low and then it turns black then Samsung logo then I’m back at the lock screen and then it’s a at an even lower percantage. I don’t know how to fix it but ITS ANNOYING
srsly, my phone constantly restart while im watching diz vid. lmao hahaha
How was your issue fixed?
u served the problem
same wahahahahahahhahaha
Ok.. so why it did'nt get restarted while u were writing the comment 😁😁😁
@@desigroom981 he probably fixed it
It's been a day,it's still off I can hear and feel in vibrate over and over again.
broo same thing happened to me, and suddenly 10 mins ago when i tried to open it, it miraculously did! im rlly confused cuz i thought my screen thingie was burnt from over heating. guess not:D
Press volume down button for 7 to 15 second. It's will help u
Same!idk how to fix it
Same
Help my phone keeps restarting I think it is because I downloaded a third party app or what I’m on my iPad now
My phone always turns off itself when lag or specific movement happens and of that I'm always using my phone while charging :\
Same
Same, how do you fix it ? :(
@ same do you fixed it? :(
Same this is the issue of my phone right now
Same
What if the back cover is not removable?
Yeah mine is a samsung galaxy S6 edge plus
@@eetecntent3003 mine is 7edge lol 😂
@@rakhikandar3443 I cant tell if your trying to brag or what
@@apexshite565 yes hes bragging
Try doing that with a pin LOL
I sometimes have 2-3 minutes at most.
me too
Same here...
How is u r phone now
How is u r phone now
Me too redmi note 9 pro
The most annoying is that you keep feeling the phone vibrate when it turns on and on and on and on xD
for me it really makes me anxious
@@rikkakemi Did you fix it? And how?
@@parksanji2396 i havent it just sometimes keep restarting but im.fine with it
@@rikkakemi How did you stopped it tho?
@@parksanji2396 whenever it keeps restarting i just hold down the power button and itll stop the loop, it will restart a few hours later though because it may be because of the power button broken
Mostly happens to SAMSUNG PHONES!!!😂😂
Only*
Yea
This is very dangerous though. It could make your phone never charge or stay powered off forever. How do I know? It happened to me🥺
Lmao xD
yes
Please notice:
My problem is my phone keeps on shutting down when i change the Internal Storage to SD Card but it keeps shutting down
if the problem is solved by deactivating the fingerprint sensor there might be a solution some one posted this solution on samsung page "Got a solution, after I tried everything else posted here: hard reset, wipe partition...... I removed the SIM card tray, and I blew air inside using a Dust Blaster (compressed gas can). You can feel the backplate moving a bit, so I pressed around the fingerprint sensor, not too hard. I did that 10-15 seconds, after that, VOILA: phone works flawlessly with the fingerprint sensor ON; no more shuts off.
Conclusion: IT IS A HARDWARE ISSUE. There is a bad connection between sensor and mobo, bad wire or bad connector; it might be fixed if you open the phone and fix ( or replace) the sensor."
I guess some water manage to get into the sim card, I did got it wet using a cover a few days before it fail.
What phone?
Risky solution
My problem is not only that the phone restarts constantly, it’s also that it restarts too soon to do anything. I think the problem is with the storage because it’s near 90% full, but I can’t even transfer stuff to my SD card or delete it before my phone restarts.
@nauman naeem So the only solution is to factory reset ?
use it while on charge that helpes me
@@BRAZZERZ I am already doing that
Omg
Reboot the phone.Worked for me
Its always the Indians fixing all of the problems in your phone >:0
I think there is something wrong in phone internal circuit itself... When I am using my phone with charger plugged in, it never shuts down automatically.. But using my phone without charger plugged in, it just randomly shuts down...
Relatable with my main
Same like when my phone opens it will shutdown automatically
My phone restarts when i dont use it or if im listening to music, its annoying-
my phone power off when i go sleep i wanna overnight afk grind :(
Same
This is late but how did u fix it
If u did?
how do u fix it? answer pleaseeeee!!
We already replaced the battery but it's still the same. It keeps turning on and off by its own. Before we changed it, it lasts for 1-2 minutes but now it made it worse. It only lasts less than 30 seconds
Update: My phone didnt get fixed. Mom just bought me a new phone
you need to force restart your phone
same problem but its fixed and they changed my battery . forced restart . but when i charged it . it starts to restart again and again :(
Mine is when im about to play video it shutdwown
I Replaced the battery and it works a lot without restarts and shut down
Hey, did you get any solution ?
Tis video starts going SETTINGS , do tis do dat.
As if my phone can turn on for use???
NON-STOP REBOOTING
CANNOT EVEN REACH HOME SCREEN...
Just try to boot into recovery
Remove the battery and try again
How are you on TH-cam
@@redneckwilderness6466 umm... you can have a separate phone, one for checking the steps, and the other which is constantly restarting. U thicc?
@@wxr2960 hm might just use the other one bruh
My phone automatically reboot if I do the following:
1. Maxing the volume using phone speakers (I'm using earphones and bluetooth earphones so it won't trigger).
2. If multitasked (like turning on the Hotspot and Mobile data, many running recent apps).
3. If I don't charge overnight.
4. Using heavier apps.
Signs that my phone is about to reboot itself:
1. Become laggy and sluggish.
2. Unresponsive.
What I do to prevent it:
1. Charge my phone overnight (it might be the battery).
2. Avoiding use of heavy apps and multitasking.
P.s. I don't use my phone while charging. My phone Vivo S1 Pro. Before it happens, I leave my phone off for almost 2 months (that would prolly affects the battery if not used). I don't deserve this kind of issue. I don't abuse my phone and I always take care of it.
i have the same device and issue too!
Same mine is also the same device thanks for your comment
same issues
Do you people got any solution? cuz I have the same device and exactly the same issue He has listed...... if you got then do let me know plzzz😫
@@mubashirurrehman9192 could you please tell which is your device?
How shall I open settings when it's continuously without any break
I think your phone is drunk
@@raterthegreat3306 yeah there is no other option
Do a factory reset using side keys according to ur phone model
Any solution?
When ever am on chrome
My phone closes all apps
And all icons disappear
Leaves me with only a wallpaper 🙄
Lol
Im typing this comment while my phone is turning off and on lmao
I only have 30mins to watch this video
Me too lol idk why it's happening
Same :(
I only have 3
😭😭
I only have 4
Great information, thank. I have just updated 409MB on my system software
When i was playing pes21 with my friend,my phone suddenly reboot,i thought my battery is low but...i can see clearly my battery is still 80% after reboot...but in a second my phone reboot again...its very annoying,after waiting a few minuite,my phone stop rebooting it's self,i'm very happy after finding my phone not rebooting it's self again...but one things happen after my phone stop rebooting it's self...my phone turned on "safe mode"...i'm very panic after my phone on "safe mode",all of my app is gone,except for existing app...luckyly my youtube not gone,
And then,i open youtube how to disable "safe mode" and it's work...i am really grateful cuz my problem solved...and then now,i realize that my phone automaticly rebooting it's self if the battery drop to 60%...but my phone only reboot it's self 1 time...
Realme factory reset still restarting again and again cant even reach homesceen😑
@@crizylera8781 if u factory reset ur realme before u open it, make sure u remove ur sim card, and then after setting up ur phone, put the sim card again and there u have it 😊
My phone turns off when I stop watching videos for a period of time. I will watch a movie or TH-cam for like 2 hours and then I will do something productive and go back to my phone and try using it for a bit and then it restarts itself. Sometimes it does this 3 times a day and idk what to do.
Wow addictive smartphone
Change your phone🙂
Replace the battery
Punch the phone hahahaha joke
Why do you even press the backup and restore if everything will be lost? It didnt bring back my datas
38 degrees? shit man cold asf 💀
Americans be like.....
@@NotBlewed lmfao
Tqs for your video,its helpfull ,i got solution to my problem ,Automatic shutdown and restart in my phone.god In New year its my big problem ,god now im happy😂😛
I've spent a whole day trynna get it on and cleared so much storage like I've gone yrs. back n there's nthng much left now...its still not updating the software in the settings you showed🙂
Ugh mine automatically keeps switching off when its battery is below 30%
I have this kind of problem but not at 30%
If I charge it more than 50% it will shutdown and then same cycle
My phone switches off when the battery reaches 40%
@@mannansachdeva5930 you will probibly think im lying but mine switches off at 90
@@mbn1614 You probably need a new battery
@@LeJoyBoy23 I think so
When I start watching this video my phone keep restarting 😏
hahahahhaa
LMAO 😆
How did you fix it?
@@reezanempire7420 switch off my phone then put it on charger after one hour I start my phone and its normal no issue at all
@@Thejawwadkhan still no issue?
me : my phone is not starting
the video : open settings
me : bruh :-\:-$
WHAT IF KEEP RESTARTING WHEN CHARGING
I can't even watch the whole vid because my phone kept restarting
Omg pls pls work im gonna cry if it doeseent pls pls(edit:yay its fixed:D
My device is shutting down again and again and its so fast that I can't open settings on my phone tell me what should i do
@@andleebshahid4859 how did you typed this omg
@@andleebshahid4859 just keep clicking your touch screen
@@andleebshahid4859 same happened to me switch off the phone as soon as it opens let the phone cool n again u switch on it
how can you go into settings if your phone turn of and restarting....
Yea it’s so hard
It was 5 days restarting itself and when I also when I charge my phone that happenes
Thanks for your content, we need more of the same on TH-cam.
the thing is, mine just keeps flashing its brand logo and then turns off after a second. it's the only thing it does, i can't update its android software since i can't open it. does anyone know what i should do?
Replace battery
Hey, did you get any solution ?
My phone battery was %35 then it randomly restarted then the battery turned to %15
Does my phone need repair? Its 3 years old
Oml same, I had the battery at 90 or 80 percent and its shuts down, all of a sudden it turns into 10 percent
@@zen8862 You need a new battery
GOOD INFORMATION, THANKYOU👍
Thanks buddy, Power button is the problem in my device.But back cover can't be remove in my phone.Therefore after making some gape with a pin near power button..problem solved...........
Good Theory Regarding the case Being Tight against the power Button 😈
Thanks bro not only i just fix this, i improved my phone 100%.
I didnt updated some apps in play store that fixed restart problem
That's EXACTLY how I've sorted mine. After a factory reset, I don't update or sign into google at all. Voila, no more restarts 😁
Important note: nothing works just buy a new phone and sell ur old phone to repair shops, they might need the parts only and not the whole phone.
bey chutiye phone baar baar restart ho raha ho toh ye kaise check krenge🙄
I have done everything in this video. I have also submitted my mobile twice for a battery change. So the battery is new and good but still my phone freeze and rebots all the time.
Hey, did you get any solution ?
@@Gaurav.P0 +1
reboot the phone guys,in most cases it will work
My phone keeps restarting and I can't open my phone or do anything, it just restarts, black screens, restarts, black screens. Pls help!
Please help me please.
Unfortunately that is a problem only a proffesional service will fix
I have this prob right now even if im Charging while watching this because if i unplug my charger it turns off! even my phone is 78% i thought i was lowbat so i have to charge to use my phone and when i tried to turn it on it keeps going black!
Im on adroid does my phone have a virus? Pls help
Remove back cover and check if your charging board is working good or battery cable if not reset your device xD, my dad's phone won't shut off tho even I force it it still turn on 🤣
Hey, Can someone explain to me why my phone keeps restarting when i am using my headphone? While using one headphone it works but using another one it stops working and restarting
Thanks in advance
my samsung randomly today decided to not turn on anymore and when i plug it in the charger it turn on says 100% then remove the charger and it turns off and when its on it restarts by itself or just turns off after 10seconds
Problem goes away in max power saving mode
Yeah true. Hey can i ask how did you fix it?
How? Where can I see the power saving mode?
@@crizellemisagal4563 my phone would restart by itself except when I had it in power saving mode .
@@crizellemisagal4563 power saving has several modes just hold onto the battery icon in the drop down menu on your Samsung phone
Hey maanh.. It's a normal matter.. By bug its happening.. Do you know how to resolve
After I updating My Phone Software,my phone start restart itself even i dont play heavy game
Same brother 😣
same with me also 😯😟
Phone restarts when watching a vid, starting a game, or anything with sound.. but it doesnt restarts when i scroll through facebook or web surfing, its really weird,
There are times where it frequently restarts, but also times it doesnt but after 30 min
Writing this while the video is paused,
I'm using nokia 6.1 plus i have a problem, when i turn off the device it's turning on automatically for once and then again when i turn it of then it is shutting down...
What's wrong with my phone??
I'm using the same phone..& I'm facing the same problem 😣
That's my problem also. I'm using Nokia 6.1
My problem is there pls helpp
Nahi hua
Turns out my phone case was put on in a way it kept hitting the power button
Very informative. Thanks
EVEN RESTORED TO FACTORY AND IT STILL RESTARTS
Thik hua bhai?
u can fix it if the problem is SD card. remove any SD card or delete all the files there (after u back it up), in case it's corrupt. it helped me
or free up space on phone
I searched this video because my poco m2 pro also started auto restart - shutdown loop frequently and unstoppable. I could do nothing but to let it exhaust it's battery power, and finally shutdown. 😞😢
But now I'm not able to switch it on nor it takes charge. Will I lose the phone or data.
Very useful info, thank you!
When i was playing roblox my battery was 30 percent and it restarted itself at 20% and slammed my phone on the bed
It always happened all the time when I just turn off the screen for a second😑
U find a fix?
put your phone on the microwave it really work
Thanks bro
It helped me a lot
Thx very informative, Parallel space 64 bit app was the one causing my phone to restart
It's not opening man! It's shutting down automatically
same here mine opens for 10 seconds then restarts and keep doing that over and over and over none stop
how can u download updates if ur Mobile keeps restarting? It will corrupt ur system, I tried it and end up reflushing it... and still restarting after that
My phone switched off automatically while restoring😂😂
my phones turn off whenever it is off the charger, what do i do ?
My phone shutdown when i use it for 30min or 1 hour..When i open it back, the Percentage of the battery automaticly became 0%..how do i fix this?..all i know that i have full storage..but i have less Pictures on files and less apps..
Same here I just uninstalled like few apps that I didn't used in a while so I clear, delete one of my files and apps for my device but my phone keeps forced shutting it off by itself since the screen turns pitch black when I hold the power button on my phone like in 20% one way phone is at like '90s percent but it keeps randomly shuts off by itself for no reason, man why do technology went drunk? I do not know how do I fix this problem but I think it could be causing the issues when you delete one of your device like editing videos and save like kinemaster or something that I don't know if it could be that problem if you upload a video and delete from your device file on TH-cam, it's hard to guess if it is might be that cause the problem
my device is really old, when i opened it up for the first time it was running decent but after 3 years it will just restart after i played multiplayer in call of duty, it wont restart if i dont press exit
Thank you so much it fixed my j7
2016
@@anthonysfriends803 what's the best way to do with samsung j7?
Thank you so much ❤️
Sometimes when i play roblox games for a long time. Then the. Android J7+
Shut's down randomly then Restarts back.. 🤔 its weird
My phone has no battery. It can call and ring, and vibrate. But the screen is all black and dont know why.
Files are not deleted... I deleted FB and many other apps, but it still indicates the same amount of almost zero space...
The last one helped me thanks
Tims stamp pls
My phone keeps shutting down whenever I turn on my mobile data. How to fix this?
My phone will restart while I'm playing ff
So annoying 🙄
Accidentally I have update the software of my Android phone..After that the problems started..it started rebooting again and again .. I gave it to the costumer care but the problems still in my phone ..What should I do now ?
When i updated my phone the problem happening way back when i did not update my phone it will not restart
mine android keeps restarting but not even go to the main screen keeps restarting than i see huawei powered by android and boom it restarts again
Is it only my phone that restarted as I was watching this video
Could you please specify what you're tapping on in the Google Play Store when you say "go to this menu option here"? I'm not finding 'My apps and games' TIA
2:10-but bro,there's no space for updating all the apps...if I do,then my daily 1 GB will finish too...coz updates apps heat a lot of data 🙂which app may cause trouble issues?
Me with the 2 to 3 mins the ads be like yea I got time
My problem is my phone is randomly restart itself when I open camera what can I do? Can you tell me how to fix it?
My phone is ok when it is on silent mode but when I play some video with sound it automatically restart .but if I watch same video without sound it is ok.
Mobile MI
My phone was completely fine till the last update then it started restarting on it's own randomly. Its so annoying
my phone restarts when i turn on my phone
There is no software updates available in my Samsung Galaxy M01 core.but it randomly restart again and again.how can i fix that?
I was reset my mobile on this week ...after take a issue .sometime using mobile automatically restart...hiw to solve this problem
I just bought a new mobile n it occurs like this dont think it will be battery but after all those steps still it doesnt work
I cant even get into my minecraft world with our the phone restarting and it restarts on certain apps i get on.
When I switch off the phone at night it switches on by itself by the mrng I don't know what Is the reason will some one say
U are getting hacked change ur mobile or do factory reset or hard reset
@Exillty trust me those anti viruses sucks
How can i update if it keeps turning off?
My tablet when it is 0-30% in between those numbers just randomly restarts like the screen just turns black then I have to wait and then it shows Samsung and turn back on and then sometimes when I swipe the lock screen to get into my home screen it turns black but other times it just works normally but the most common one is when I swipe it turns black then Samsung then opens I swip black, Samsung logo, you get the drill here and then ever time I’m on the lock screen when I’m gonna swipe, hoping it doesn’t turn black my percentage is low and then it turns black then Samsung logo then I’m back at the lock screen and then it’s a at an even lower percantage. I don’t know how to fix it but ITS ANNOYING