Gozney dome review. Did customer service get it right? Gozney pizza dome
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- เผยแพร่เมื่อ 31 พ.ค. 2022
- Final result
Did the customer service get it right ? My Gozney dome review
Top tip to help prevent stone from cracking
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#gozney #gozneykitchen @gozney #pizza #pizzaoven
Great tip about heating with Gas before cooking with wood.Just ordered one today on pre-order.
Glad will help. Don’t forget to pull the embers across the front on cool down as well
Good information, thank you for sharing your tips and advice!
No problem. Thanks for watching
I think you nailed it on the head. the alignment thing does piss me off, i paid 2k almost for the whole kit and it looks like the front was put on by a blindfolded engineer. but i can live with it. I've done a couple of pizza nights, steak and a whole spatchcock chicken on it and its an amazing bit of kit. keep the vids up
Thanks so much mate. Thanks for taking the time to watch and leave a comment.
Recently got my dual fuel model here in England. One of the rims above the oven mouth to the right isn’t quite aligned right but it doesn’t bother me too much, but I agree it just shouldn’t be that way. That said, this thing cooks amazingly and I wouldn’t want to be without it now!
I agree with you about the cooking. It’s so much fun and food tastes great
Great video. I've been waiting since 2020 and I finally got the email saying I had a "chance" to order a dual fuel model in Canada come Monday. I had given up hope of ever getting one and have been enjoying a Morso Forno wood oven in the meantime, but now I have to decide if I want to shell out $2K for an amazing if imperfect Gozney Dome.
I don't see myself using the propane option very much, and I am wondering if curing the dome (and then heating it regularly) with a fire in the centre might not do the trick, since the heat source will be evenly spread throughout the dome, unlike the propane flame which is always and only off to the far side. Thoughts?
Thanks very much for watching.
I would actually say the dual fuel is a must as well as using the propane to warm it first. Over here in uk I can’t find the wood only version and I personally think because they know it’s an issue with stone cracking. I won’t use propane for cooking at all or very rarely. I only use it to get everything warmed up. I hope if you do get one the imperfections have been fixed but let me know what happens if you do get one. 👍👍
Hi mate liked your videos and considered the points before buying have you noticed and enlargement of the gaps. My was around 2mm and went to around 4mm. Also having to return mine as the built in thermometer stopped working and noticed that the gas flame had been returning into the base of the oven and melted the internal gas components of the oven. Really loved using the dome but had to return for that reason as gozney explained you canot use the gas with any wind present as the flame returns down into the oven. Was told it was my fault for having the air flow grate in the wood side. Luckily I had not even used the wood side of the fuel so the grate was still in the box otherwise I fear they were going to try and put it on user error. Really gutted I can't have a dome but fear the problem will reoccur. Just thought I'd let you know to keep an eye on it.
Thanks for watching and sorry you having that much drama. Should be ok once warmed up and cooking on wood though.
Sorry late to the party but as an engineer that misalignment is shocking - shows the engineering (maybe not the design) is very poor - if you can't get the bits that show correct the bits you can't see will be even worse - would you buy a 2k bike and have the wheels misaligned ? Expect the whole thing to fail within 24 months.
Leave gap ground 1cm for movement,, that's why it cracks
so, did you share the thermal crack theory directly with gozney? i'm assuming this is a known issue.
I did share feedback with them. I’m a very small fish in a pond don’t know how much would have listened. Appreciate you wanting and taking time to comment tho mate thanks.
I had the same issues. Dome misaligned and stone cracked on first bake. Returned it the same week. Decided to invest in a imported gas oven from Italy. Expensive but is an actual pizza oven designed for pizzas. Heavy and well built, and stays hot. Just over 2300 quid.
What Oven was this ?
@@skinnyboybbquk Party Time pizza oven. The Alpha Nano is excellent as well.
Which one did you get?
@@bbbbbbbb1942 Pizza Party oven, still baking great!
Now that I have that same crack, I assume I can keep cooking on it? Doesn’t seem like it’s worth seeking out a replacement. I don’t think I want to have to use the gas every time I want to cook with wood 🤷♂️
Yes you will be fine cooking on it. I personally wanted the replacement. Using the gas to warm up stone is the method I am doing to prevent the crack. As mentioned on a video about the cooler spots at the front and why the crack appears (my opinion) it’s worth doing to prevent it. It’s a pain and a waste of fuel but I want to keep it crack free for as long as poss.
They have now released a fuel tray that raises the wood off the stone so I will be trying at some point a wood start straight off soon.
@@skinnyboybbquk I used that last night and it cracked last night 😂
I got my dome in July 2022 and after 1st use, i got the exact crack on the right, like yours, reported to Gozney they said it was nothing to be concerned about. i hope that the crack doesn't get bigger. Also I have the mis alignment also having a closer look at it. any advise?
hi Suraj.
I have a couple of other videos on my channel about this subject the dome misalignment is not going to change for awhile I don’t think it really bugged me to start off with and in truth it’s still gripes me now when I see it because it’s a reminder but ultimately it has no effect on the performance whatsoever And everyone who has been round to my house and had a look at the time has not mentioned it so it clearly isn’t as obvious to Sam.
The stone issue goes new will say it’s because it has a small crack in it from manufacturing I don’t buy it because people stones crack in pretty much exactly the same place it is literally due to the fact that when cooking on just wood you are making the stone hotter through the centre and almost at the back when you push it over to the right and the front of the dome is 3040° cooler.
So my advice would be contact Gosney and tell them you want it replacing it’s so new and if yours is a dual fuel then follow my Tips where I say hit it with the gas first and then light up with wood.
When you finish cooking and you throw a couple of chunks of wood on to clean it make sure you pull the coal towards the front so it cools down evenly
I have used mine so much now and touchwood Everything has been fine.
I hope this helps
@@skinnyboybbquk thanks for reply. I will keep an eye on the crack and see how it's goes. I usually fire up on gas for 30min or so then add wood also, As a hybrid dual fuel. Seems to work a treat.
I will try the cooling method as mentioned and see how it goes.
Do you usually hear the expansion of metal or clunk sounds when you fire up??
Hola en que medidas viene tu horno
Hola Juvenal
Dimensiones externas del horno: 660 mm H x 630 mm D x 732 mm W
La boca del horno mide 130 mm de alto y 410 mm de ancho
I think your stone was already cracked, that's why there was no heatransfere from the rest of the stone. I bet the crack wasn't even wisible. Maybe something that happened at the production or shipping.
Can we see the issue on the new one? And not a 1.5 second moving pic with red circles all over the place. 🤷♀️
Sure in the other two videos I have made that are on the channel the issue with misalignment is the same. Sorry the moving photo wasn’t the best for you. I’m not amazing at the videos yet and do everything on my phone. There is however a video coming over the next couple of days where I put it side by side to the ooni karu and it will be shown on there
@@skinnyboybbquk any updates now on the stone ? Has it cracked again since this video?
@@redline927 unfortunately it did crack again however I spoke to customer services and they resent me another one. On one hand it was very frustrating but on the other I’m still really pleased with the service.
I do believe they have made some adjustments to help prevent this like a little bit of spacing around the edges and in the middle, so hopefully the issues will start to resolve itself. Still recommend these because they are a great piece of kit despite a few annoyances that I’ve personally had.
@@skinnyboybbquk yeah , unfortunately my concern is once the 2 year warranty is up and they will no longer replace the entire dome , youre screwed with a non user replaceable stone that’s cracked. I’ve seen the new stone with cuts made around the two holes. Haven’t heard how they’re holding up yet.
@@redline927 I think it’s like a lot of things I completely see where you’re coming from but warranty runs out at some point regardless it was a concerns to me when it very first happened but I still would not be without it now
Sounds like a bit of a flawed product. I had the original Roccbox which was also had a problem with the thermometer which stopped working.
and you cannot change the stones yourself as you have to take it a part or send it back to the factory. why bother. beautiful design. but alfa, clementi , fontana , so much better . why??? they have been in the business much longer and sorry to say. no more or less expensive than the gozney.
I think with a lot of bbqs and pizza ovens out there are pros and cons to them all. The main thing is what you like. They are great brands and great ovens.