PS5 Repair - Sony Refused to fix it.
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- เผยแพร่เมื่อ 19 ก.ย. 2022
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NorthridgeFix
19365 Business Center Drive, Unit 7
Northridge, CA 91324
Phone: 818-668-7058
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20 years ago I would have said that component level repair like this was basically dead. Thanks to shops like yours, people like you, and the power of TH-cam to compel people to repair rather than replace, it is making a comeback. This was a dying art, and much like many old trades such as blacksmithing, and others, it is great to see it making a return.
W comment
You are so right, all those little fix shops are gone
The reason it’s dead is because the pricing is so aggressive it often just makes more sense to buy new. Lookup north ridge fix on Google reviews. A lot of the one star reviews are from customers saying north ridge fix charged as much or more than a new replacement.
I transitioned to more industrial board repair work. Printer boards, hvac boards, pool heater boards, etc. I've got more work than I know what to do with!!
Thank you so much for your videos. It's extremely important to have local repair shops that can handle this kind of thing for people, and I wouldn't have even attempted this repair if I hadn't watched your video. You have much more experience than me, but seeing you do things lets me know it's possible. Because of this, your expertise and knowledge not only helps out your community, but one all the way on the other side of the US! Whenever I need to look up a repair, I always check this channel first!
The power of flux compels you! In all seriousness - another excellent repair!
Customer tried, customer admitted he fucked up, he sent it to somebody else. This is one of those cases where it's like hey he almost had it, and it wasn't a terrible job. Credit where it's due, he stopped before he did any more damage.
If want to DIY repair, It is crucial to realize when to stop before the damage is irreversible
Awesome job as always, I thought it was going to be alot worse when you said customer worked on it, at least he didn't destroy it
so satisfying to watch how a solder repair should be done + the board cleaning of course!! 👍 Great job Alex!
I would have assumed after seeing the pins not soldered that the customer either didn't have the equipment to even see the tiny pins to make them each soldered or didn't think that soldering the pins was even necessary assuming that it was already connected.
Lack of equipment and or lack of experience here.
Great Show!
i stared with my mouth open until the end. very impressed. anytime someone makes something look easy u can bet it's not. i'm going to watch again. great job.
I wish I knew how to do these things… I tried, but can’t because of my shaky hands from seizures. Amazing to see what people can do in repairs shops.
You should apply for a job with an apple repairer. They quality of much of the work these authorized/approved clowns do looks like they hire directly from a geriatric ward.
Didn't they just say they can't...
@@repeekyraidcero do you know what a geriatric ward is l?
@@repeekyraidcero His joke went over your head I think
This guy can fix anything on PCB devastating awesome
I absolutely love your work. I've been watching for a few years now and it's helped inspire me to get into electronics repair. Keep up the good content 👍
Do you which camera he is using?
@@raiyu1985 There's a link in the description (Microscope)
@@defaultdotxbe Thanks, I figured.
this is what i love. repairing stuff on your own. who needs anyone when you can do a better job yourself.
Years back I had a SONY Vaio notebook were the click buttons and the wifi switch stopped working after shortly time. As the device was still under warranty, I sent it to SONY for repair.
They refused warranty as per their policy mechanical components are not covered. They proposed a change of the mainboard which would have cost 85% of the entire notebook.
I refused and got the thing back. After opening of the notebook, the problem jumped to my eyes: The mainboard was soaked in flux remains and corrosion was ongoing like hell. Especially the mechanical components looked like greenish flower cabbage growing out of them. Even after sending the photos to SONY they still refused a warranty repair. It was obvious that this was a manufacturing defect by improper washing of the board after soldering. But still, they hide behind their company policy. My comment that this never ever should have passed a quality control was simply ignored.
Form this moment I made my personal policy: Never again buy a SONY product either private or in business. In my opinion a company that treats a customer in such a way has no right to exist any longer.
By the way: I repaid the board for a few bucks by changing the buttons and switches and sold it.
I like photography. Yes, SONY cameras are the most advanced int the marked. But I will never buy one...
I'm glad the TH-cam algorithm has blessed me with your channel. Learning a lot. Thanks.
I watched this video, and it is the first of yours that I have seen, and IMMEDIATELY subbed. Like your style and ability to not be stressed. I appreciate it.
Great work. That repair looked better than factory brand new. I will definitely keep you in mind if I ever need a gaming console repair.
This is the very first video I've seen of yours but I just wanted to say thank goodness for people like you!!! Willing to help where big company's wont!won't!!
I congratulate you for such a successful work. You are the ones who add value to the products. I wish you continued success
Your VOICE IS PERFECT FOR AUDIO BOOKS/AUDIO DRAMA MAN.
I think we need a “Solid, Solid, Solid” shirt :)
Good job, I like how you have pride in your work and put on a new connector.
I would say that the customer did a decent job. He was close to finish the job. Not blowing that component from there was a good job, not perfect, but ok.
Good viewpoint
Yes indeed , i was shocked when i saw the pin's lined perfectly , he does a great job 👏
@@Dracula.25 The customer never removed the HDMI connector in the first place. You can see that the solder blobs on the ground pins are factory joins. All he did was either blow some hot air or run a soldering iron over the data pins in an attempt to rejoin them to the board.
And had the balls to atleast try to fix it... The most trash it, something thats broken needs a second Chance
About all he was missing to succeed was flux and it would have been ok.
You seriously do some impressive work.
2:12
Honestly looks like a pretty decent effort, no major damage. With some more practice I'll bet this customer will be able to have successful repairs.
Once again perfect and helpful work style. I learned a lot over the time. So much thanks. I appreceate your videos very much. Greetings from Germany.
So this channel randomly came from the TH-cam gods of knowledge seen the content and the level of respect. I can see why you have the gods approval instantly subscribed.
I used to work for Sony here in the UK...(TV manufacturing)..the amount of return where customers damaged sockets..etc..and expected free replacement/repairs...was a joke!..some customers had no common sense..or respect for their new devices...
@@carlosesteban5601 there is a big difference in the cases you mentioned.
but they must fix it
bcz their hdmi is weak
That doesn't mean the company gets paid 550 € and forget it.
@@sasuke65743 yes it does!
They charge 250usd in the us they better fix it
I really enjoy how clean the circuit board looks after.....
Anyone who thinks this is a simple fix. Just let them try to fix the usb cable. I'm not into electronics but my dad was.
It takes a few years of experience and knowledge of electronics. Man does not deserve dislikes
Haven't watched in a while but content is still great! Hope you're keeping well.
Hey, Im from Germany, I suffer severe stick drift. Its absolutely awesome that repairing stuff is a viable option in the US. Around where I live you pay 40€-60€ if you want a ps5 controller repaired, while a new one with full warranty costs 70€. Its really difficuilt to get parts around here aswell.
I tried to get some sticks on ebay but got scammed, and from googling I cant really seem to find another source that might be more reliable.
So the only thing I can do is to open up my controller and put some WD-40 contact cleaner on the sticks to reduce the stick drift, but that only gives me a few months more time.
From what I've heard the ps4 and ps5 sticks are the same thing, so i could use them aswell? Not that it changes anything because ebay is the only source known to me, and i kinda prefer to not having to cross that place.
I am still at watching the pins jiggle but don't see missing traces yet.
I can understand the customers desperation to fix it themself. With a good microscope and many more Alex videos, he might have had a chance. It took me 10 tries to get the backlight chip to stick on a nintendo switch lite. 1/16" x 1/16" with 9 pads. I am proud of my success.
I think a lot of people give up really quickly when it comes to soldering. I've been doing it for like the past 6 years and I still suck at it 😂
@@samholdsworth420 I have been soldering since I was 12. In 1982, I built a kit from Radio Shack that scrambled TV signals. I still have a 120V test light I made in the 9th grade. I have been hooked ever since even tho I don't completely understand how all the pieces work together on the boards. General wire soldering here and there lately. Occasionally, I will try to fix other things. I had no problems until about the 1990s. Watching youtube, I realized it was because I learned using leaded solder! The non lead solder doesn't flow well for me. I also learned the importance of good flux recently! I do have a very good microscope for hobby soldering. My newer soldering irons are mediocre. I don't do mass repairs like Alex but enjoy trying to fix stuff.
Amazing video. Learning a lot. Thanks.
I love it when he says "we are going to apply heat" you know things are going to get interesting!
nice Job as always Alex
Beautiful job
Once again you make it look easy...
Neatly done, big boss CAn you do a video on the basic tools one needs to have before starting a repair business please
Glad the hear someone from the states actually pronounce the L in solder😂
Nice job, bro!! You're the best
masterfully executed sir ❤️🔥
Amazing Repairs!
Watching on lunch at work as I'm having trouble with a PS5 HDMI repair. Did so many, no issue. All the sudden the capacitor has been coming loose (and disappearing) yet I'm following the same steps as all the others. Fun times.
I am watching your video with love and i am Mechaniker. You Do your job with ❤️
You guys are good! I do micro miniature component level repair! I like to watch others peoples work because it add another level to my skills. I never used a hot gun multi leg repair and use a knife edge tip that’s a pain in the butt to use. I discovered about a month ago something called no clean flux. Game changer because as you cleaning flux sometimes can be tough. Run and pad repairs? You also have lots for those?👍
"A think of beauty is a joy forever." The PS5 owner will be delighted with your repairing their games machine!
SOLID video very satisfactory.
Just did one a couple of days ago that the costumer ripped the hdmi por off the board and even ripped that little capacitor too but was a successful repair .
Very solid job.
Masterful, like Stradivari !
Great work ethic another excellent job
That happens when people think that with a $10 dlls soldering iron Will do the work . Takes experient and good Tools. And skill. Love to see your videos gretings from México .
Going back about 10 years ago I was working for an authorized service for Sony TV broadcast equipment. These were monitors and cameras. Very expensive equipment. If the user damaged the equipment even during warranty, the servicing was very expensive, but so was the equipment being service. I had a camera come in with a burn on the CCD imaging chips. The camera was used in a disco environment and a laser light was shone in to the camera. The block replacement was over $12K. The new cost of the camera was over $80K. The camera was only one year old. The customer accepted the estimate.
Good job Customer. You knew when to quit and send it in to the master. I had a ps5 that stopped playing ps5 titles. Ps4 titles worked great but would restart when I played anything for ps5. Sony fixed it for free almost a year into owning it. I haven't heard of many people having that kind of error. I wish I knew what caused it but I got a replacement motherboard and it's been working great since Nov 2021. If anyone has an idea what happened so I couldn't play ps5 games let me know!
so many people thinks buy a new car and smash it and send it to warranty, just like this customer
@@billykulim5202 Yeah. Kinda wasted some time and should have just sent it to @NorthridgeFix in the first place so they could get back to playing. Sony is never gonna fix damage like this or repair attempts. They only have so much time to fix real issues in a day like the master. Luckily he makes a good living off of other peoples stupidity and does the best job getting things back to normal unless the customer pulled a Hiroshima or sent it to other "repair ppl"🤣
This is my short guess but i think the GPU could handle PS4 games but would crash the system when PS5 games were played. Maybe it could be the load on the GPU that caused this particular problem to occur.
dude he just needed to recheck his work would had save money and time.
I noticed that with PS5 game, mine would do coil whine (PSU or GPU, IDK) maybe your PSU could not support heavy load, the same situation happen with one PS4 of my customer one day, she was hacked, she would be ok by playing PS1 game but as soon as you launch PS4 game, instant shutdown :p
Hey Alexander the Awesome Alex, LoL thank you for mailing me back quick that I just order one of your t-shirts I like those, it's awesome right Alex.. good job work what you doing.. I always keep eyes for new videos to watch and learn and same other TH-camrs. :). Awesome work
Sometimes Alex likes to troll. Thanks for the great content and God bless...
The crazy thing is i had a phone for nearly two weeks before and it suddenly showed red lines on my screen and turned off and never came back on again. I sent it back in for warranty and they replaced the motherboard because it was fried. It took 3 weeks to get it to the designated repair center, repaired, and back to me and my phone company at the time reimbursed me for not being able to use the phone service for most of that month. The company i used at the time was boost mobile back when they was good. They was still on sprint at the time but the company itself was great, they had great phones and they had unlimited everything on a plan that would reward you for your loyalty by taking $5 off each time on your line when you make a set amount of on time payments.
Awesome video, I'm working on learning proper soldering technique to repair some devoces at home.
If you want to learn proper soldering, search for NASA's soldering course material. I worked in Navy Electronic Warfare and they put us through the NASA soldering course, back in the 80's.
Some of it might not be as relevant today or outside of Navy or NASA work (like soldering wires to solder posts), but it covers what you'd need and more.
Solid job and episode. ;)
Amtech is the Brawndo of tech repair. "Flux! It's what solder craves!"
Solid success on solid video.
"I'm not gonna keep saying solid... but, I have to... Solid." SOLID repair and video man! Hahahaha
Man that was great n nice clean work
I love your soldering skills
Great job. Good work. Amazing job from big boss as always😎 thank you for that video. Greets
topnotch fix! Great job!!!
very good, I just subscribed , I may need some tips from your videos when ever my console breaks down . 🇽🇰👍
😎👍Super nice job done my friend.👏👏👏
Great job...
Too good man, too good… im speechless
Sometimes you are soldering the back first, sometimes the inverse. It it depends from which factor? The connector shape?
Good job mate 👍
Had the same damage got er fixed, hallelujah for techs!
Nice job. I make my own flux, but i recommend your flux cause we know the secret of the best.
You can also tin the pin of the hdmi port for better connection
❤
Customer probably didn’t have a microscope to check the hdmi connection.
Too small to see with the naked eye.
I assume you sit a lot during the day so may I ask what type of chair do you use? I also need a good chair for a lot of sitting. Thanks.
Great video!
Amazing job 👍👍
good job. great video.
Why do you add so much solder to the 4 rear leg joins? Is it to try make the physical join stronger? Looks like far more than is required for just an electrical connection.
What settings are you using on your hot air station? Or can someone give some advice on how how should the air temperature be? I'm afraid of scorching the PCB.
Sony should have fixed and charged for it. It's a multinational company.
If you pay half the console price they will probably fix it if not tempered.
Solid. Solid as a rock. That's what this pin is.
Superb as always. Comment for you know what...
Awesome job and awesome job Big boss… awesome Alex..l watched it twice lol
Many manufacturers do this. If they consider the product have signs of user manipulation or bad use you have to pay an costs ammount that easily can be a 1/2 of the original prize of the product independent of the real issue.
Normally when it happens the customers go to regular repair shops to find an economic fix.
Well done bro, you really inspire me, I wish I could fix boards 1/4 as good as you can, I'd make a lot of money here in Nigeria, LOL 😄My hat off to you Boss! You're the best. I'd be grateful for any tips in the right direction, Thanks.👏👍👊
Better than factory ...........great work
Well done!!!!!
6:55 solid moment..and Big Boss at the end
This dude has skillz!
What's the HDMI cap purpose?. It seems to work without one. Im guessing it's for some kind of electrical feedback protection ?
Very Nice!
What are your Temps that you run on your soldering iron and head gun?
Great job
Excellent work as always, I feel sorry for Big Boss though, having to put all those PS5 screws back in.
Well done big boss
Great work as always. But friend. The L in the word solder is silent. Please.
@NorthridgeFix i have same situation with one ps5 that came on repair resoldered conector had image but was geting snowy image replaced connector now dont have image at all any suggestion what to check or should i replace the hdmi chip controler near the connector