These types of sales calls are incredible, seeing steve navigate the call and negotiate with them is incredible. Let’s get more of this type of content
@@iagree7388agreed. I’m a sales professional… nothing here was extraordinary… discussing needs, objections, trying to talk to the decision maker, sending info… This is still far from a done deal; these are still fairly early talks.
I work in a private bank with a certain “type” of clients. The ones that can afford to buy 10mil private jet. But hearing Steve is like going to school. A true gentleman and a real businessman
Do they have over 10mil when they finance/buy a 10mil jet, or less? Or way more? I mean they just finance because clearly you dont spend such an amount on 1 thing even if you have enough, right? But i wonder if you buy a jet even if you have less, like normal people buy a house and finance because they dont have it
@@TheChuky18 it depends. Usually they have more than 10mil. But you don’thave to. The important thing is the cash flow. If you have enough cash flow you can pay a finance for the jet. Usually my clients are private or company that have the amount of money but invested in stock or etf. So they don’t want to disinvest to buy a jet. We finance part of the jet, the other part is cash.
@@InvestAndGrow2020 good question. It depends. I think there are few variables. Childhood education, manners and most important if the person earned that money or are inherited. Usually are very careful about commissions (talking about few cents cost on a bank transfer). Very spoiled about everything. But in other hand i can say that the richest people i’ve ever talked to were the nicest ever met. But don’t get them mad…😅
Royals love being rich but hate dealing with money. She is too good to be negotiating for a 10 mill dollar jet, but a billionaire will have no problem going in person to meet this guy for a jet of any price
This is absolutely beautiful how Steve manages the call, smooth operator, respect, no stutter, no "errr" no "hummm" every info straight from memory, complete knowledge of merchandise and customer's possible needs THE EXAMPLE OF SUCCESS built on sweat and blood!
Fr, I had a guy trying to nag down my 3000$ motorcycle to 2500 for almost an hour. That was just the time spent on the price, he took almost an hour inspecting it and couldn’t find any faults except that he didn’t like the color. I had plenty of pictures in the ad and you could tell the color of the 50 cars in the background, the eye color of the bird in the sky but somehow the color of the bike was a surprise for him.
Yeah. This is for many reasons. Once you get past a certain dollar amount - the minority wealthy people - they’re buyers, they’re serious, they know what they want and you’d never look for a Jet unless you have an intent to buy. Cars in the other hand, anyone can buy one with good credit bad credit cash, etc. millions of cars out there and people like me even look for cars often as a hobby and if I come across something I like but never planned on buying I’ll engage with the seller.
@@yammie1536 what did you end up selling it to him for? He only brought up the color because there is absolutely nothing wrong with it that he could find, so he had to choose something random to negotiate with
The real skill here is how he listens and how he calculates around the problems so quickly and with such a smooth respect. Clearly knows his stuff. Great to watch in action. This is my favourite channel. I’m getting addicted to watching it :) if he ever turns into the Oprah of jet world, and gives all his audience a jet, I would like to put my name down 😂 I am a little surprised he let them air this video and deal though. I can see why one might be shy about doing a zoom call and ending up on TH-cam 😂
This was a logical convo in my opinion. They aren't experts and don't want to get confused with details, just eat simple options. Dealwr was smart and understood this while being honest about the details. Very nice.
He makes it look easier, but that's because he's a damn master. A rich person doesn't want to lose time, money they got plenty, but time is always scarce. So, if the price is acceptable you are going for it, but there's a catch. Rich people respect a seller who knows his stuff, why? Because it removes uncertainty. If you are putting 10-20 mill into a purchase, and your seller can tell you from his memory immediately things like the age, the model, the range, knows distances between cities, knows maintenance costs, sizes, commodities, then you are saving time and above all have nothing to be uncertain off because you see a true businessman.
I like how this guy is able to say yea, no, this will work, that ain’t. I’ve never actually had a boss that could do this consistently, have boundaries without being insecure about it.
Steve's beauty lies not just in his eagerness to fulfill clients' "Want it now" demands but also in his ability to anticipate the long-term wear and tear, fostering quality, reliability, and strong client relationships.
It’s funny how I just came upon this channel by accident. Now I am hooked. Love to see how people with real money spend their millions! Very interesting and obvious to me that you are perfect for selling big ticket toys to the wealthy. No pressure approach works all the time.
The many adjustments made by Steve shouldn’t go unnoticed using his information about her love for a legacy to mention a legacy that’s within his network only savvy salesperson will spot that also knowing it was a she from a royal family hence saying zoom with the person she trust 👌🏾👏🏾👏🏾👏🏾
It sounds like you interacted with a saudi spokesperson and operator for the royal family, attempting to get a Dubai/london hangar jet. I hope they aren’t offended by being somewhat recorded. That could be considered a great breach in partnership to them. Fantastic video.
Steve wanted the guy or girl, to have a real conversation face to face and find the best fit for them based on their needs, but from what the guy said the buyer just wanted to spend a certain amount of money, maybe a little more, to go from X to Y in a luxurious plane, that's it. In this case Steve has two choices imo, he could make the sale, by giving them what they want, but with the risk of them complaining later, because they find out luxury and number of miles aren't the only important aspects in a private jet, resulting in bad publicity or stand his ground and educating the buyer in making a thoughtful purchase, but with the risk of coming off arrogant, boring them or make them think he's wasting their time and ultimately losing the sale.
Dealing with anyone other than the decision maker, the end buyer is a waste of time. That's why he wanted her on the call. The next best was the accountant, who will improperly interpret the presentation. Once you reach this level of wealth there are people that cant trust weasels so their financial planners intercept all of these people for them. Kinda like the wil smith movie hitch.
I’d say in this case the smoothness of travel overcomes everything. I was in a dassault 12 seater above 30,000 ft and thought the thing was coming apart in turbulence. The B777 etihad ride from Abu Dhabi to Chicago on the other hand was so smooth i slept like a baby most of the way. Small jets just hit differently
Wow, it’s incredible to see the behind-the-scenes of such high-stakes negotiations in the private jet industry! Your expertise and professionalism shine through in every step. I’m truly inspired by your work and would love to learn more about this fascinating industry. Do you have any recommendations for someone aspiring to get involved or learn more about the private jet business?
@@zinaveI don't think that's the case. if you listen carefully he was saying he wanted to talk to someone who wasn't the client but that the client trusted, after the guy on the phone told him that she wouldn't speak to the sales people directly. There are a lot of cuts in the video so we don't know what we missed, but supposedly this trusted third party is a man.
99.99% of these calls are time wasters that know someone that knows someone that knows someone and they want a slice of the action with 0.001% chance of anything materializing. That's the frustration of selling products with a high price tag - there's always people looking for a slice of the action and it's difficult to look for that one needle in the hay stack that is genuinely serious. Usually serious calls already have all their ducks in a row; they're well aware of what they want since they've researched extensively or done this previously and the questions they ask are usually very different. Also serious calls would not hesitate to arrange a video call (doesn't have to be with the female client, it could be with anyone that represents her), the moment calls start asking many questions and yet stalling when it comes to in-person meetings or video calls this is usually indicative of opportunists that are trying to close their own deals and want to arm themselves with whatever knowledge they can gather for their own sales pitch.
Can't believe I had to scroll through a ton of comments from people thinking/hoping this guy was actually seriously close to his "client" before I get to the person with the right read on the situation. Totally right. If the client really was only interested in "fancy" and picking, he'd have said that right off the bat. Instead, he reacts to zoom with evasion and it's clear he's full of shit.
@@jamesjameson4566 you can literally say the same for all other well developed countries like USA UK & Europe... if they didn't invade , loot & steal other countries they wud be living in tents..😂 also u r so uneducated... in UAE oil only makes up less than 5% of their entire gdp bet ur uneducated self never knew that😂.... also even if that wasn't the case & if 100% of their economy was Oil stop acting like a child being immature that you feel the need to criticise & downplay countries who became rich & prosperous to make urself or whatever the country u live look superior to boose ur tiny ego🤣.... Instead be happy & rejoice of their success & hope the same for all other countries
@@jamesjameson4566 you can literally say the same for all other well developed countries like USA UK & Europe... if they didn't invade , loot & steal other countries they wud be living in tents..😂 also u r so uneducated... in UAE oil only makes up less than 5% of their entire gdp bet ur uneducated self never knew that.... Also eveb if that wasnt the case & if 100% of their economy was Oil stop beinh Jealous & acting like a child that you need to Insult & downplay their success to make urslef or whatever the country you live in look "superior" so u can boost you tiny fragile ego... Instead be happy & rejoice & hope the same for all countries worldwide..😂
I'm in private banking, and I actually don't mind dealing with people who delegate the tasks to trusted confidants. I like clients who decide on the spot with unnecessary delays, and although you have to go through one of their confidants, it's far easier to handle these people than those who ask a million different questions.
No shit u want them to decide on the spot. It’s better for you. If I’m buying a $14 million dollar jet I’m gonna ask all the questions I want, the fuck
I loved how the guy in the call just asked to be presented with 5 picks. He's basically asking for a Amazon website/catalogue for the thing he's buying
The ability to deal with difficult or unusual clients while keeping your professional cool is priceless. Notice that he doesn’t just give in right away, but continues to offer information while slowly moving towards the caller’s position.
I could be totally off, but from being in tech sales for a decade and having the prospect; A) hide the buyer, B) ask for info to be sent over, & C) seem over confident in his buying ability, in my experience these are people who are tooting their own horn and just making the call to feel important. Again, I could be wrong, but I'd be interested in discovering if a deal was really made. The royal family buying a 20yo jet seems off...
Aircraft operator (pilot?) but he's not an expert on aircraft. Works for a royal family/high end client with business managers/ accountants/assuming lawyers as well but they have this non expert aircraft operator shopping and negotiating on their behalf. Got it
This is great. I'm an HVAC technician and I have found that selling something is not really selling it. People already know what they want, you just need to inform them. If you know your product and can answer every one of their questions with confidence, then the customer will be loyal to you.
If your not from sales, it may be hard to note, but he speaks in a very different way when he talking with the final customer than with middle men like this. It's cool to see the change of tone
@@spelunkyboy with customers you are more polite and catering to what they want to hear and convince them in a more soft way. With other business people you are more direct and to the point
Question : from how much net worth wealth one can consider to buy a jet ?? 100 millions / 200 millions / 300 millions / 500 millions ?? / looks like rent could be a better ?? He should explain when one option is better than the other : buy vs lease rent !
It's not about money, it's about flight hours. If you fly under 300 hours a year it's better to rent, If more than that then you can start thinking about owning
Big families. They aren’t all trillion sites or billionaires or even centi millionaires. They essentially get massive allowances. So she can live lavishly and doesn’t worry about saving money per say. Hence why she is using debt to buy a plane. She has cash flow but probably isn’t crazy wealthy inherently since she probably doesn’t care about building her own net worth to a massive degree. I see this a good amount at American universities
I really like Steve's sales style. Direct, easy to understand and gives space for the customer. I liked how he asked for a feedback at the end I wonder how you manage if the customer dont call you back with their feedbacks. Do you go after them or just let them go?
Im sure its case by case, in this one he kinda said he will put effort to see the deal through, cause im sure by now he gets a sense of what is worth his time and what is not
@@archangelz558 Thanks for the answer. What I sometimes experience that customer interested, they promise to get back to you with their opinion but when they get the information they just dont bother to keep their promise. I understand that 95% of the time its because they are not interested to do business with you but there is 5% that they got distracted like their boss give them an urgent task etc. To be honest I feel like its more rare to get feedback as promised.
There are literally hundreds of princesses in the gulf. Each probably had a sizeable yearly stipend. Not big enough to splurge on a top level jet, but sufficient to get finance on a $10m-$20m jet. This guy is probably representing one that’s either young, stupid and experimental OR one who recently got replaced by a 2nd 3rd or 4th wife is now looking for other ways to spend her time. And stipend.
SAles Question - What do you do when you cant get the principle on the phone? I get this in my work too. You objection haldned once. Did you do a different technique after to get the prin on the next mmeeting?
I didn't understand why my return flight took longer until he explained how the wind makes the difference. I'm thinking, why is it taking longer when it's the same distance? He explained it to another person buying a jet, and that was informative. Never thought of it.
This was absolute gold. 🏆 I am just at a loss for words, except thank you Steve for showing what a real Uber leader is like.. 'Walking the walk everytime instead of just making the talk!' Yea i am looking at all those lousy yap yap influcers out there. 😒😆
FoA, congrats on your success. I really enjoy your content. HOWEVER, I'd most humbly like to express my constructive criticism on the way he knowingly accepted an objection VERY EASY to overcome. But before going forward I'd like to know whether other sales people out there saw it too. And again, congrats on the channel and your apparently successful business.
You can bet that she’s going to have savings with this line of credit when taxation comes. I might be wrong, but this kind of brutal expenses allows her to have a tax deduction since now she is owing millions of dollars, while she can literally rent the plane half of the time and not even losing money. You know that she is truly wealthy when she’s not caring at all in these details and have smart people hired just to accomplish her desires. Is even kinda sad at some point lol
the other guy was very clear that the buyer doesn't want to engage in details, she has a budget a distance and a liking for fancy looking places. pretty good description i would say.
How could you make a stop going from London to New York isn’t it a straight shot across the Atlantic? Only thing that would be a little closer would be Portugal but not by much.
What stands out to me is his expertise in the details of what he is offering. He doesn't have to consult a list. It underscores you really need to understand at a deep level what you have to offer.
I was told to watch this, as I am a seller of fine automobiles. If this woman is from a royal family and she doesn't want to take the zoom call, that's understandable. However, if she doesn't want to buy the jet outright but rather prefers to make payments, I see major red flags. Although, I still lock down the sale.
The fact that the client is a woman explains so much. My cousin also got her laptop and car just based on the fact that she likes the color lmao. This client being royalty just gives her a bigger budget
Yes. This is the way it is done. Had to assist a female friend in buying another truck for the staff at her home. Previously, no one would wait on her because she was a woman. She paid by credit card!
She basically one of those people who say “ have your people call my people”
Very precisely
No, she is aristocratic garbage.
Probably a assistant
@@donotthecat6075 He's a pilot for her, no?
Doing business with very wealthy people is some of the most frustrating crap out there. Their egos are insane.
These types of sales calls are incredible, seeing steve navigate the call and negotiate with them is incredible. Let’s get more of this type of content
Incredible? How?
Being a (computing) businessman myself and have to go through even more detailed negotiations..
@@iagree7388agreed. I’m a sales professional… nothing here was extraordinary… discussing needs, objections, trying to talk to the decision maker, sending info…
This is still far from a done deal; these are still fairly early talks.
@@iagree7388exactly, i would say he was bit suprised how little thought someone can put into buying a freaking jet
@@iagree7388no one asked
@@iagree7388learn to be humble.
I work in a private bank with a certain “type” of clients. The ones that can afford to buy 10mil private jet. But hearing Steve is like going to school. A true gentleman and a real businessman
Do they have over 10mil when they finance/buy a 10mil jet, or less? Or way more? I mean they just finance because clearly you dont spend such an amount on 1 thing even if you have enough, right? But i wonder if you buy a jet even if you have less, like normal people buy a house and finance because they dont have it
@@TheChuky18 it depends.
Usually they have more than 10mil. But you don’thave to.
The important thing is the cash flow.
If you have enough cash flow you can pay a finance for the jet.
Usually my clients are private or company that have the amount of money but invested in stock or etf. So they don’t want to disinvest to buy a jet. We finance part of the jet, the other part is cash.
@@Alberto1993 alright, thanks for your reply! Interesting insights :)
Are they stuck up people or well mannered?
@@InvestAndGrow2020 good question. It depends. I think there are few variables.
Childhood education, manners and most important if the person earned that money or are inherited.
Usually are very careful about commissions (talking about few cents cost on a bank transfer). Very spoiled about everything. But in other hand i can say that the richest people i’ve ever talked to were the nicest ever met.
But don’t get them mad…😅
Royals love being rich but hate dealing with money. She is too good to be negotiating for a 10 mill dollar jet, but a billionaire will have no problem going in person to meet this guy for a jet of any price
Cut them some slack, she’s probably inbred.
This is absolutely beautiful how Steve manages the call, smooth operator, respect, no stutter, no "errr" no "hummm" every info straight from memory, complete knowledge of merchandise and customer's possible needs THE EXAMPLE OF SUCCESS built on sweat and blood!
What do you think all those jump cuts are? 😅
He's also got a really good assistant, who listened and jumped in smoothly with just the right data. Very impressive.
It’s easier to sell 14m jet plane then 14year old car for £2000
Fr, I had a guy trying to nag down my 3000$ motorcycle to 2500 for almost an hour.
That was just the time spent on the price, he took almost an hour inspecting it and couldn’t find any faults except that he didn’t like the color.
I had plenty of pictures in the ad and you could tell the color of the 50 cars in the background, the eye color of the bird in the sky but somehow the color of the bike was a surprise for him.
Yeah. This is for many reasons. Once you get past a certain dollar amount - the minority wealthy people - they’re buyers, they’re serious, they know what they want and you’d never look for a Jet unless you have an intent to buy. Cars in the other hand, anyone can buy one with good credit bad credit cash, etc. millions of cars out there and people like me even look for cars often as a hobby and if I come across something I like but never planned on buying I’ll engage with the seller.
People buying a 2k car don't have money to waste
@@yammie1536 what did you end up selling it to him for? He only brought up the color because there is absolutely nothing wrong with it that he could find, so he had to choose something random to negotiate with
He probably eats 1.5 million on those 14...
The real skill here is how he listens and how he calculates around the problems so quickly and with such a smooth respect. Clearly knows his stuff. Great to watch in action. This is my favourite channel. I’m getting addicted to watching it :) if he ever turns into the Oprah of jet world, and gives all his audience a jet, I would like to put my name down 😂
I am a little surprised he let them air this video and deal though. I can see why one might be shy about doing a zoom call and ending up on TH-cam 😂
This was a logical convo in my opinion. They aren't experts and don't want to get confused with details, just eat simple options. Dealwr was smart and understood this while being honest about the details. Very nice.
Sales skills seem easier the richer your clients are
Time is money, and when you’ve got money, you don’t waste time
Yep. They can be price insensitive (not all)….so don’t negotiate that much
Yea.... only broke clients frustrates a sales person.
He makes it look easier, but that's because he's a damn master.
A rich person doesn't want to lose time, money they got plenty, but time is always scarce. So, if the price is acceptable you are going for it, but there's a catch.
Rich people respect a seller who knows his stuff, why? Because it removes uncertainty.
If you are putting 10-20 mill into a purchase, and your seller can tell you from his memory immediately things like the age, the model, the range, knows distances between cities, knows maintenance costs, sizes, commodities, then you are saving time and above all have nothing to be uncertain off because you see a true businessman.
I like how this guy is able to say yea, no, this will work, that ain’t. I’ve never actually had a boss that could do this consistently, have boundaries without being insecure about it.
It comes with years of experience
@@jimj2683 I’m sure, but I’ve worked for some people that had no excuse.
Steve's beauty lies not just in his eagerness to fulfill clients' "Want it now" demands but also in his ability to anticipate the long-term wear and tear, fostering quality, reliability, and strong client relationships.
It’s funny how I just came upon this channel by accident. Now I am hooked. Love to see how people with real money spend their millions! Very interesting and obvious to me that you are perfect for selling big ticket toys to the wealthy. No pressure approach works all the time.
The many adjustments made by Steve shouldn’t go unnoticed using his information about her love for a legacy to mention a legacy that’s within his network only savvy salesperson will spot that also knowing it was a she from a royal family hence saying zoom with the person she trust 👌🏾👏🏾👏🏾👏🏾
Its an honor to see such a deal making processes, salute
The caller was Lebanese and most likely represents a small time Gulf princess
Got to be Megan. She'll put Harry on the zoom call
@@W0pper1997 hilarious
I like the way you operate ! That looks like a real buyer I hope 🤞 you sold her something! But it’s definitely worth a shot !
It sounds like you interacted with a saudi spokesperson and operator for the royal family, attempting to get a Dubai/london hangar jet. I hope they aren’t offended by being somewhat recorded. That could be considered a great breach in partnership to them. Fantastic video.
Who cares? Let the mongrels get offended
Steve wanted the guy or girl, to have a real conversation face to face and find the best fit for them based on their needs, but from what the guy said the buyer just wanted to spend a certain amount of money, maybe a little more, to go from X to Y in a luxurious plane, that's it.
In this case Steve has two choices imo, he could make the sale, by giving them what they want, but with the risk of them complaining later, because they find out luxury and number of miles aren't the only important aspects in a private jet, resulting in bad publicity or stand his ground and educating the buyer in making a thoughtful purchase, but with the risk of coming off arrogant, boring them or make them think he's wasting their time and ultimately losing the sale.
Dealing with anyone other than the decision maker, the end buyer is a waste of time. That's why he wanted her on the call. The next best was the accountant, who will improperly interpret the presentation.
Once you reach this level of wealth there are people that cant trust weasels so their financial planners intercept all of these people for them. Kinda like the wil smith movie hitch.
A very good observation
I’d say in this case the smoothness of travel overcomes everything. I was in a dassault 12 seater above 30,000 ft and thought the thing was coming apart in turbulence. The B777 etihad ride from Abu Dhabi to Chicago on the other hand was so smooth i slept like a baby most of the way. Small jets just hit differently
Wow, it’s incredible to see the behind-the-scenes of such high-stakes negotiations in the private jet industry! Your expertise and professionalism shine through in every step. I’m truly inspired by your work and would love to learn more about this fascinating industry. Do you have any recommendations for someone aspiring to get involved or learn more about the private jet business?
get a flight license
It is all staged and faked
He literally called the client a he after he was told its a she
I think this sales call could be improved a lot
@@zinaveI don't think that's the case. if you listen carefully he was saying he wanted to talk to someone who wasn't the client but that the client trusted, after the guy on the phone told him that she wouldn't speak to the sales people directly. There are a lot of cuts in the video so we don't know what we missed, but supposedly this trusted third party is a man.
Thank you very much for posting this content. Very educational.
99.99% of these calls are time wasters that know someone that knows someone that knows someone and they want a slice of the action with 0.001% chance of anything materializing. That's the frustration of selling products with a high price tag - there's always people looking for a slice of the action and it's difficult to look for that one needle in the hay stack that is genuinely serious.
Usually serious calls already have all their ducks in a row; they're well aware of what they want since they've researched extensively or done this previously and the questions they ask are usually very different. Also serious calls would not hesitate to arrange a video call (doesn't have to be with the female client, it could be with anyone that represents her), the moment calls start asking many questions and yet stalling when it comes to in-person meetings or video calls this is usually indicative of opportunists that are trying to close their own deals and want to arm themselves with whatever knowledge they can gather for their own sales pitch.
The zoom call was mostly to cut the middle man.
Can't believe I had to scroll through a ton of comments from people thinking/hoping this guy was actually seriously close to his "client" before I get to the person with the right read on the situation. Totally right. If the client really was only interested in "fancy" and picking, he'd have said that right off the bat. Instead, he reacts to zoom with evasion and it's clear he's full of shit.
This guy is quite smart. He can control the price of used jets. No competition on TH-cam anyway.
Great content. Not only sales but this is how you speak to people on the phone. Perfect
amazing Steve. I really appreciate your deal with the client 🎉🎉🎉
This type of vid is gold. Thanks!
Won’t do Dubai to London 😂
Plus the accent of the guy, clearly 🇦🇪
Surprise surprise!
Done absolutely nothing for the world but for oil they'd be in tents
@@jamesjameson4566 Exactly. If it weren't for oil, Saudi Arabia would be Somalia.
@@jamesjameson4566 you can literally say the same for all other well developed countries like USA UK & Europe... if they didn't invade , loot & steal other countries they wud be living in tents..😂 also u r so uneducated... in UAE oil only makes up less than 5% of their entire gdp bet ur uneducated self never knew that😂.... also even if that wasn't the case & if 100% of their economy was Oil stop acting like a child being immature that you feel the need to criticise & downplay countries who became rich & prosperous to make urself or whatever the country u live look superior to boose ur tiny ego🤣.... Instead be happy & rejoice of their success & hope the same for all other countries
@@jamesjameson4566 you can literally say the same for all other well developed countries like USA UK & Europe... if they didn't invade , loot & steal other countries they wud be living in tents..😂 also u r so uneducated... in UAE oil only makes up less than 5% of their entire gdp bet ur uneducated self never knew that.... Also eveb if that wasnt the case & if 100% of their economy was Oil stop beinh Jealous & acting like a child that you need to Insult & downplay their success to make urslef or whatever the country you live in look "superior" so u can boost you tiny fragile ego... Instead be happy & rejoice & hope the same for all countries worldwide..😂
I'm in private banking, and I actually don't mind dealing with people who delegate the tasks to trusted confidants. I like clients who decide on the spot with unnecessary delays, and although you have to go through one of their confidants, it's far easier to handle these people than those who ask a million different questions.
No shit u want them to decide on the spot. It’s better for you. If I’m buying a $14 million dollar jet I’m gonna ask all the questions I want, the fuck
I loved how the guy in the call just asked to be presented with 5 picks. He's basically asking for a Amazon website/catalogue for the thing he's buying
So I guess the axiom of "if you have to ask how much it'll cost, you can't afford it" doesn't apply here for a private jet worth $14M...
Thank you so much for letting us in on details of this multi million dollar deal really cool stuff
The ability to deal with difficult or unusual clients while keeping your professional cool is priceless. Notice that he doesn’t just give in right away, but continues to offer information while slowly moving towards the caller’s position.
Learning so much about the art of dealing. So much more from any book. Thank you 😊
You're trying to help whoever make an educated purchase. This is probably why you are successful. It is a service. Bless you.
Don’t know why I watch all this guys video’s.
I know absolutely nothing about jets but yet I can’t stop watching them…
Same here, got hooked
I could be totally off, but from being in tech sales for a decade and having the prospect; A) hide the buyer, B) ask for info to be sent over, & C) seem over confident in his buying ability, in my experience these are people who are tooting their own horn and just making the call to feel important.
Again, I could be wrong, but I'd be interested in discovering if a deal was really made.
The royal family buying a 20yo jet seems off...
Had that feeling too lol
New to this channel. Now I'm hooked.
I like how u explain everything in detail.
Aircraft operator (pilot?) but he's not an expert on aircraft. Works for a royal family/high end client with business managers/ accountants/assuming lawyers as well but they have this non expert aircraft operator shopping and negotiating on their behalf. Got it
I thought I was the only one that saw that 😂
Caller sounded a bit fishy for sure
This is great. I'm an HVAC technician and I have found that selling something is not really selling it. People already know what they want, you just need to inform them. If you know your product and can answer every one of their questions with confidence, then the customer will be loyal to you.
If your not from sales, it may be hard to note, but he speaks in a very different way when he talking with the final customer than with middle men like this. It's cool to see the change of tone
Could you explain?
@@spelunkyboy with customers you are more polite and catering to what they want to hear and convince them in a more soft way. With other business people you are more direct and to the point
@@igorluiz9551 thanks igor
Thank you for sharing an example of a deal/sale.
This is great! Listened, educated, and creatively introduced a solution. Hope the deal works out!
Question : from how much net worth wealth one can consider to buy a jet ?? 100 millions / 200 millions / 300 millions / 500 millions ?? / looks like rent could be a better ?? He should explain when one option is better than the other : buy vs lease rent !
It's not about money, it's about flight hours. If you fly under 300 hours a year it's better to rent, If more than that then you can start thinking about owning
"If it floats, flies or fu$KS, rent it." Evil Kneivel
@@Bubbles99718 😂😂
I don't know if this real or not, I can never trust these business hustle type videos, but this was illuminating, definitely interesting. He's smooth
Royal family that buys old and short range Jet? Doesnt sound like a royal choice tho
Big families. They aren’t all trillion sites or billionaires or even centi millionaires. They essentially get massive allowances. So she can live lavishly and doesn’t worry about saving money per say. Hence why she is using debt to buy a plane. She has cash flow but probably isn’t crazy wealthy inherently since she probably doesn’t care about building her own net worth to a massive degree. I see this a good amount at American universities
Sounds like they were trying to do as little thinking as possible while making sure they don’t get screwed
I really like Steve's sales style. Direct, easy to understand and gives space for the customer.
I liked how he asked for a feedback at the end I wonder how you manage if the customer dont call you back with their feedbacks. Do you go after them or just let them go?
Im sure its case by case, in this one he kinda said he will put effort to see the deal through, cause im sure by now he gets a sense of what is worth his time and what is not
@@archangelz558 Thanks for the answer. What I sometimes experience that customer interested, they promise to get back to you with their opinion but when they get the information they just dont bother to keep their promise. I understand that 95% of the time its because they are not interested to do business with you but there is 5% that they got distracted like their boss give them an urgent task etc. To be honest I feel like its more rare to get feedback as promised.
I work in much, much lower stakes sales and you pick up on serious customers versus non serious customers really quickly.
Eerily similar to real estate. Thank you for the content! 🙏🏽❤️👊🏽
I liked how you kept trying to get in front of the accountants. They sign the check, the true decision makers in this deal.
Excellent 👌🏽 video !! Self explanatory. No further comment !! Thank you so much !!!
There are literally hundreds of princesses in the gulf. Each probably had a sizeable yearly stipend. Not big enough to splurge on a top level jet, but sufficient to get finance on a $10m-$20m jet. This guy is probably representing one that’s either young, stupid and experimental OR one who recently got replaced by a 2nd 3rd or 4th wife is now looking for other ways to spend her time. And stipend.
SAles Question - What do you do when you cant get the principle on the phone? I get this in my work too. You objection haldned once. Did you do a different technique after to get the prin on the next mmeeting?
I didn't understand why my return flight took longer until he explained how the wind makes the difference. I'm thinking, why is it taking longer when it's the same distance? He explained it to another person buying a jet, and that was informative. Never thought of it.
This man is THE BOSS. ✈💪
My friends , now we know how big banks like credit suisse go kaput
Some royal family from Middle East I am guessing have a hard budget of $10 million. 🙀
This was absolute gold. 🏆 I am just at a loss for words, except thank you Steve for showing what a real Uber leader is like.. 'Walking the walk everytime instead of just making the talk!' Yea i am looking at all those lousy yap yap influcers out there. 😒😆
FoA, congrats on your success. I really enjoy your content.
HOWEVER, I'd most humbly like to express my constructive criticism on the way he knowingly accepted an objection VERY EASY to overcome.
But before going forward I'd like to know whether other sales people out there saw it too.
And again, congrats on the channel and your apparently successful business.
This guy is just amazing!
I simply find this channel to be fascinating people talking Millions like I talk about 20 dolla bills
it's incredible to see the inside of a business like this
To me it's crazy someone willing to spend millions of dollars doesn't even know what they want.
He has a very smooth negotiation style. I can see why he is very successful.
Not really, buyer knew what he wants, had a budget, anyone can do a deal like that..
@@iagree7388yeah,talking like a millionnaire on the internet must be fun
Love this kind of content!
Steve you the goat (greatest of all time) 🐐
This is an excellent education in sales and how to handle different situations to close a deal.
His negotiation skill is remarkable👍
Such a masterclass in professionalism
My pops always told me if you don’t have money in your pocket it isn’t sold
Fax
Did your pops buy his first house with cash in his pocket or did he have a mortgage?
So true
Like the content, keep it up
Ughh even "rich" people overextending themselves like us poors with credit. Sounds like she gets an allowance, and this is going to eat into that.
You can bet that she’s going to have savings with this line of credit when taxation comes.
I might be wrong, but this kind of brutal expenses allows her to have a tax deduction since now she is owing millions of dollars, while she can literally rent the plane half of the time and not even losing money.
You know that she is truly wealthy when she’s not caring at all in these details and have smart people hired just to accomplish her desires.
Is even kinda sad at some point lol
@@Albert-dr8ig I mean if she's in the royal family (presuming arab), I'm going to think she doesn't pay taxes though
The richer you get the more people looking to get you into more debt
the other guy was very clear that the buyer doesn't want to engage in details, she has a budget a distance and a liking for fancy looking places. pretty good description i would say.
That was beautiful! Thank you
What's your margin on jets?
sounds like her primary concern is a luxury interior, while some private jets are optimized for speed and business
How could you make a stop going from London to New York isn’t it a straight shot across the Atlantic? Only thing that would be a little closer would be Portugal but not by much.
What stands out to me is his expertise in the details of what he is offering. He doesn't have to consult a list. It underscores you really need to understand at a deep level what you have to offer.
Clients like this are always a pain. Says wants a deal that doesn’t need thinking but wants to present 5 completely different planes
I'm addicted to these vids
I Enjoyed the Video🍍🍍🌏
Perhaps should have done a client in "listen only" mode so they can hear the presentation and airplane.
Frame and Re-Frame. Excellent
Where do you make said stop on a london to nyc flight? Middle of the atlantic ocean?
Amazing to discuss such dollar amounts
Nice dodge of the "we need a PhD thesis on 5 options". The hell you do! Haha, that sounds like real work without any value.
I was told to watch this, as I am a seller of fine automobiles. If this woman is from a royal family and she doesn't want to take the zoom call, that's understandable. However, if she doesn't want to buy the jet outright but rather prefers to make payments, I see major red flags. Although, I still lock down the sale.
Probably a minor princess from the gulf with 10 half siblings, a great credit line, but no real pull or influence to be trusted with more cash.
Me talking to my new project requests 😂🎉
The fact that the client is a woman explains so much. My cousin also got her laptop and car just based on the fact that she likes the color lmao.
This client being royalty just gives her a bigger budget
Does anyone know how he got into selling jets? Genuinely interested
Theres a podcast on google to wstch on eighticy
I wonder which aircraft she did purchase- was it the Legacy?
Did you close the deal?
Step 1: Own a $14M private jet.
Personally I couldn't get past step one, any help would be much appreciated.
Where do you stop between London and new York ? 🤔
Newfoundland
What's is his " Cut " 💲💲💲💸💸💵💵💵
After he sells a Plane ?
ill remember this when im in the market for a 14 million dollar jet but it definitely needs to have at least 5 miles range to get me to work
Excellent video
Credit Suisse collapsed though before this
Credit Suisse is still working, now owned by UBS
So, did you close the deal on this one?
Yes. This is the way it is done. Had to assist a female friend in buying another truck for the staff at her home. Previously, no one would wait on her because she was a woman. She paid by credit card!
How long could a jet last?