Fitbit Charge 5 Battery Replacement | Repair Tutorial
ฝัง
- เผยแพร่เมื่อ 28 ส.ค. 2024
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Steps to fix your device.
1. Remove the screen
2. Unplug the screen from the board
3. Remove the shield holding down the battery ribbon
4. Unplug and remove the battery
5. Install new battery
6. Put the unit back together
7. Get back to staying fit:)
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My wife's charge 5 battery started dying and eventually wouldn't even charge. Support gave out a free replacement or 50% off for another product. They checked her account, confirmed the battery life was an issue, asked where we got it, we said it was a gift and that's it. We didn't have proof of warranty or anything. I was incredibly surprised by the support, which is why I'm here actually, I might attempt to fix the battery on the old one and have it for myself.
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
i had mine die on me last night and CS basically said "here's 35% off next purchase, Go F yourself" . it only lasted a year
same here. Their products are crap and they don’t stand behind them. They either die just out of warranty or they will push firmware upgrades that brick them. Hoping for a class action suit one day.
Too much effort for this piece of junk.
Why junk?
it literally just took me 30 minutes to do this....had to put the screen connector back cause it popped off. Screen is working...battery charging...15 bucks..
its junk for sure but it doesnt cost €5 like chinese junk should.. it costs 150
@@user-qo4tj2bz4j it says $30
Just did it, thanks for the video, the battery was swollen and charge no more, the new one seems to be working fine.
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
Mine was losing its charge after a few hours. It was out of warranty, so I did my own battery replacement. It was pretty easy to do. Now when I charge the watch, it starts at 1% and slowly works it's way up to 100%. When I take off the charger it immediately shuts off and when I put it back on the charger it is back at 1% again.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
Thanks for this tutorial -- made it easy to replace. I'm just waiting on the 24 hour dry time now, but I immediately connected it to the charger and it was still not working -- any ideas on what else is broken? (Like what does a damaged board look like and or is there a step with the replacement battery I may have missed?) Was hoping to see if you had a vid. on the charge 5's board also...
Thanks in advance!
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
I don't know what tool you were using to remove the front glass - the spudger I have is too thick to get between the body and the glass no matter how much heat I apply and seems to be recessed into the body so there is NO gap at all............. Mine was wrecked after a firmware update so I have a warranty replacement and only interested to see why it failed. Repeated issues with screen going blank and finally not charging and can not do hard reset. Broke it getting it apart and discovered the back cover was not really sealed well. I never wear it in or near water but there was signs of corrosion inside on the small PCBs so this probably contributed to the issues I was having. Bin job now.
www.joesge.com/products/apple-samsung-fitbit-lcd-touch-screen-removal-thin-pry-tool-tools?_pos=1&_sid=861d3bdac&_ss=r
Can advise where to purchase charges 5 batteries 🔋 🤔
www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?_pos=2&_sid=02c556722&_ss=r
Thanks for the video Joe. What is name of screwdriver that you used?
Oof these things strip immidiately if not the right size.. So, i don't know what size they are and mine are never coming out now.
ok thanks for the instructions for the fitbit charge 5 battery swap - battery was changed and when connected to the charger it was at about 15% after 15min (started at 1%) - that seemed all good but when i disconnect from the charger it does not turn on. so it seems the battery is charging (the old one always stayed at 1%) - will see tomorrow when battery should be at 100%. i should mention i have no reconnected the vibrator and shield and not glued back the screen because i wanted to first see if things worked.
next morning at 1% - hm, did i misread before not sure anymore - maybe not the battery
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
A firmware update issue seems more likely to be the cause of so many Fitbits malfunctioning with drainage and not the battery itself so think twice before wasting your time and money on battery replacement or repair.
hi, do you know how to solve the update issue?
there is no way to resolve the issue from what I have read.... but I think Google are happy with that because they will be releasing the charge 6 in a couple of days. Can't imagine Peed off fitbit charge 5 owners upgrading though. @@testeconta4415
@@testeconta4415 sadly you can not.
Heated the perimeter of the screen until the whole area was warm but can't get anything underneath to lift the corner. How thin is the tool you are using?
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
Did you get a reply you could share Ray?
Its very tight gap, i cut a piece out of soft drink can, side of the can is thin enough to make the initial gap, and base of the can is a bit heavier gauge that can be used to lift it off once you get the first corner open. I dont have a heatgun, just used normal iron, got it hot enough so it was almost too hot to handle with bare hands.
Thank you so much for the video! is the replacement battery unit hard to find? If not, could you share the spec/model for me to look for? Again, thanks a bunch!
www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?variant=39741110419502
@@Joesge Oh I missed it, any chance it will be in stock soon?
Had it less than a year and the battery dies too quickly. This is defective or a lemon.
@@hewitc Same for mine. Just over a year and mine won't hold a charge at all anymore. Can't get it past 1%
@@hewitc Mine failed too. Shop offered to buy it back.
Do the battery and screen just "stick" on rather than "socket" in?
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
I found getting the screen off was very hard. Had to add a lot of heat and even then it was hard to get under the rim with the pry tool.
I used a razor blade to start it, then used the usual tools
Is this a common fault on these? My mum has one of these and it stopped turning on. Right before that though it started malfunctioning and the battery drained extremely quickly. Before this the battery was lasting a couple weeks. When plugged into my meter, it jumps to around 0.37a before taking almost no power at all, wait a few minutes and this happens over and over again as if it's in some boot loop. Nothing appears on the display. Not sure if this could be caused by a dead battery or not? Got nothing to lose since it's out of warranty anyway and not worth doing any more intensive repairs on it.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
thxs.... u save my life
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
What screwdriver is that? My PH00 is too large but you don't mention anything about the size.
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
The battery in my charge 5 seems to be glued onto the case, i could not remove it as you showed in the video. Any tips on how to get it out?
It should be able to be pulled up. It’s on with double side tape if it was never taken apart before.
That was it, thank you.
Don't you have to solder the battery?
Nope, it just plugs right in.
Where can I go to have the battery replaced? Thank you
We do not service the charge 5. We do offer repair parts though. www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?_pos=14&_sid=86d7e67b5&_ss=r
Unless you have fingers the size of a 1 year old and unlimited patience, DO NOT ATTEMPT THIS!! Worked for 2 hours on this and still could not get it correct, the parts are miniscule!! Ended up throwing the entire thing away, save yourself some frustration and get a new one or send into the factory.
Hi, where you purchase the spare battery ? and how much it cost ?
www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?_pos=1&_sid=a631e9c59&_ss=r&variant=39741110419502
My battery drains in 2 minutes from 100 percent! Bad battery?!?
Yep sounds like it.
Where can someone find a replacement battery though?
We sell them.
www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?variant=39741110419502
Woooow, i bought a battery off amazon and it told me it was a super easy install. I need a heat gun and three different pry tools?! Yikes.
That’s why you don’t buy stuff on Amazon for repairs like this :) you buy off our website where we use the parts we sell and show you how to do the same.
Fitbit products and support are crap. It’s a shame.
My battery died because after a few weeks, I got frustrated and stopped using it. Now I can't find the charger and like my old Polaroid digital camera, I can't bring myself to throw it out.
We do sell chargers. www.joesge.com/products/fitbit-luxe-fitbit-charge-5-charging-cable-fb181rcc-black-accessories?_pos=1&_sid=b059e35e8&_ss=r
How can i send you my fitbit charge 5 for screen replacment?
Hello, unfortunately, we do not repair this device anymore. We do sell the parts at www.joesge.com though. - Aaron P
@@Joesge then stop selling this junk
I can not find charge 5 battery. please teach me battery name( No) It same charge 4?
www.joesge.com/products/fitbit-charge-5-fb421-fitness-tracker-repair-spare-replacement-parts-1?variant=39741110419502
Batteries are pulls from non working units?
Interesting stuff. I'm almost considering trying to get the tools but I dunno if it'd be useful in my case.
I was showering with my charge 5 like I regularly do, and about 10-15 minutes after, I am walking to the door and my device suddenly vibrates for no reason, I look at it and the screen won't come on. I check the app and its still working but it has no working screen. I did all sorts of things, tried swapping the screen face to something else in the app, then reboot the device twice, nothing. Then after RMAing it, I noticed that the screen worked again, however it would shut its self off after a few seconds. I tried charging it, and it kept reporting random values every time it would turn on. 2% battery, 97% battery, 4% battery, 100% battery. Each time, it would stay on between half a second past the logo, or 3 seconds past the logo, then suddenly freeze and reboot, or shut down.
So, I ultimately have no idea if it'd even be worth trying to repair this device because I don't know if there's any part in it I can replace to get it working again. This thing is about a year and a half old and still lasted 10 days on battery life on average.
Hi there. It sounds like your device has water damage. Yes the Fitbit charges are water resistant, but over time the adhesive that prevents water from going into the device erodes. Especially by soapy water, salt water, and sweat. If you would like to send it in for a repair I will leave the link here for ya 👉 www.joesge.com/pages/repair-service - Aaron P