Added a section for FAQ 🤔 in the description of this video. Hopefully it will help with some of the common questions that keep popping up in some of the threaded comments.
This is the only dude who can explain how to get into the reset menu. Literally watched 3 other videos and I couldn't get it, thank you sir for your help as this fixed my xbox
aye bro mine is still fucked, ive tried everything and nothing works, like i’ve tried the keep games and apps but it hasn’t worked, i don’t want to reset everything because i don’t want to lose my account and games
Lol definitely not a good look. But sometimes firmware is faulty on the first go. Just glad it worked out cause we not ready for the next gen, right? 😂😂
@@ethantaylor2928 sorry to hear you are still having issues. Curious, you said you did the refresh, what happen afterwards? Were you part of the insider program?
@@BobskoSounds looks like most people impacted by this, it started between the beginning of July 2021 to the 20th. This is based on the responses on social media.
Your the man, I haven’t turn on my Xbox One in awhile, the one in the bedroom booted up and needed to be updated, but my main Xbox One in my living did exactly what your video showed, first time ever, thought my Xbox One took a crap, because of your video, got it up and running again, Thank You Very Much !!!!
I hear you. I don't think it was intentional but definitely suspect. Maybe they forgot to test it on the insiders console or something. Just glad we were able to find a fix. Enjoy your gaming and thank you for supporting my channel.
Wild that you're not the number one video for this search. Other videos do NOT offer this solution. You fixed it! 3 buttons - power first... Then Bluetooth + eject... Thank you so much.
It's cool that I'm not. I'm grateful that I was able to help and that this community has helped the channel grow. Thank you for the kind words and hope to see you around.
Considering PS went through something similar a few months back, yeah it's not a good look. Glad it was salvageable though. I like many others are enjoy this console. Thanks for stopping by and helping this channel grow with you're like and subscribe. Take care!
@@SageTheProfessor many thanks for this info Sage. Really appreciate it. Before I go ahead with this though, can I just ask the obvious here? Saved game data is only removed locally, right? So whatever it has saved in the cloud (being an XBL / Ultimate Game Pass member) should be instantly retrievable, correct? Really hope you can answer this one as my console has been off and unplugged for the best part of a week now and I’m jonesin’ to get stuck back in with my Assassin’s Creed Odyssey game so bad. Cheers!
@@BananaCologne No worries. We are all here to learn together. This only impacts local saves. Everything in the cloud attached to your user name will persist.
@@SageTheProfessor Brilliant. Thanks for putting my mind at ease on that once and for all. As a sign of my gratitude, Subscribed to your channel. It’s the least I can do in return. My thanks. 🤜🏻🤛🏽
This worked like a charm, sir. I went insane trying to figure this out. Got a refresh and back up and running. A pain but better than buying a new machine! Also, judging by the timing of this video and the comments a _lot_ of people are having this issue over the past couple of weeks. Mine started 22nd of July roughly. Not part of the insider program. I think an update must have bonked the system? Oh well, the fix worked. 😄
Thank you so much friend! I was watching youtube videos on my xbox just yesterday, noticed one video was playing at low res, changed resolution within the youtube video settings, finished up the video at 1080p just fine and gracefully closed the app and logged off the xbox. Roughly a half hour later I got the black screen of death just like you showed. Tried eject and power on and that didn't work. Tried new HDMI cable, still same results. Only until I tried the reset you mention did I recover. Again, like you said only had to log back into the xbox and apps. Can't thank you enough for sharing!
This guy is awesome, almost gave up until after watching countless videos and stumbled across this one! Solved my issue and got me back in the game within 20mins!!!!!! Thank you so much
You, my Good Sir, are the MVP of the day. My Xbox updated last night and I turned it back on to be greeted with The Black Screen of Doom. After hours of trying to figure out what was wrong, I found your video and now my system is back up and working. Thank you! 😁
OMG man I just spent over an hour trying to fix this problem going through so many videos on youtube and nothing worked till I found yours. I was already about to drive to Best Buy to get a new xbox lol. Thank you so much.
I don't know why this man doesn't have more Subscribers and or Likes when he literally IS A SAVIOR!! Thank u so much for your amazing way of explaining this issue.. I swear I was about to slam my console on the backyard this morning bro!
THANK YOU! you truly are a lifesaver. Not only did you explain what we needed to do, but explained our options in full detail! You really are truly a hero!
Wow this was amazing. I thought I had to send my Xbox to repairs while I just wanted to play some games. Your explant and the way you talked about the other solutions were really helpful. So strange that so many people have the same problem.
I think it's important to explain it and not just give the fix; that way it's easier for you to be able to troubleshoot on your own in the future as a first step. I'm glad you found it insightful. Thank you for helping the channel grow.
Just an FYI to people, I had luck just hitting "Continue" for some reason. It may be worth giving that a try before resetting anything. Thank you so much for the video!
Thank you so much! I have the original Xbox One so Microsoft really didn't help me at all except for implying I need to buy a new one to get support. I am so thankful for your video! You saved me so much money! I liked, commented, and subscribed! I wish there was more I could do to help your channel grow!!
Wanted to say thank you for your video. I have watched multiple other videos trying to figure out how to reset my Xbox One black screen of death. You were the only one that actually show how to reset the console.
I haven't used my xbox in about 2 months because this happened. I thought maybe the HDMI port went for a crap in the TV or xbox, so I bought a new cable and still nothing. I ended up just switching to my PC and watching shows off that. You saved my first gen xbox one! I followed your steps exactly and everything is working. Thanks man! You're frickin awesome! 👊
I just wanna say a thank you for this video. My xbox done this 2 days ago and today finally after watching your video im back up and running. it's so annoying that this happens but im back online. :) you are a legend
You are a life saver, I have a hard drive and everything in the cloud because you know poopoo onboard storage, 160+ games. As soon as I signed in everything worked perfectly. Although I’m making this just in case someone was in the same situation as me. If your face place is messed up in any way, like your power button for instance unplug your power brick(original Xbox one) and as soon as the light comes one do the disc tray and sync and it will work the same.
Thank you very much. This helped after 2 months of not being able to do anything with my xbox, when all the other tutorials and xbox guides did nothing to help me
Yo I second this. Haven't been on in a week and this happened so I was freaking out. I have had my xbox one for 6 years never once and issue believe it or not. I did the keep games and apps method and so far it has worked thanks! I hate that I had to reset everything but shit happens.
Dude it worked!!! Fyi, I was never a part of any insider program. I don’t know what happened. I downloaded two games to keep me occupied while the TF2 hacker saga was going on. Never doing that again… Once again, thanks friend…
Glad this worked out for you. Based on my analytics, I have been suspecting for the past week that this is a general public release that is now impacting consoles. Seems media companies are starting to pick up the story so hopefully we can get some answers from MSFT.
What I am going to say is mostly a repeat of what has been said by many others below. . .but just to note my own appreciation; this video literally saved me. I was pulling out my hair trying to resolve the issue with the support (lack of!!!) of Microsoft. You sir, are an absolute legend. Thank you very much.
I'm just glad it was able to assist you. Thank you for taking the time to express your support. It's comments like this that helps make it all worth it.
I stopped playing on my xbox almost a year ago because of this issue. So, I started using my pc a lot more. I can’t use my pc currently for personal reasons so I’ve been wanting to use the xbox for tv and such but I remembered I had this problem. I’m so glad you found this out. Thank you.
Haha, I know the feeling. This was my first XBox and I was feeling some kind of way when this happened. With all technology tho, bugs happen. Just glad it wasn't as serious as the red rings. In any event, thanks for stopping by, glad I could help and thanks for helping me grow! Take care!
@@SageTheProfessor I’m thinking this may have something to do with Xbox insider maybe? Like the beta program I know I’ve been in it for a while and mine had just been given the 1.1gb update and then the black screen. What are your thoughts?
@@ashtyncable7668 seems like it may be the culprit. The crazy part is that this happen to me before the 4th of July and many of you are just getting it now. Not a good sign imo.
I tried everything and I was just about to give up until I ran across this amazing video i just would like to say thank you to everyone that was involved in making this video you guys saved me about 250 bucks and I'm very much appreciated
My xbox has had the black screen for about 3 months now. I knew it wasn't dead because the screen was actually lit up. From everything I'd read and seen, no one could actually say how to get to the reset screen. Thanks to you, My xbox is working properly again. You are a saint.
Sounds like yours went out the same as mine did originally. I'm sorry you had to suffer but glad this helped you get back online. Thank you for taking a chance with this video.
I haven't been on my xbox for a few days, turned it on to this black screen, changed my HDMI lead then came to TH-cam. The fix worked great. Thank you, you have saved many of us a lot more stress and rage haha 😁👍
Haven't used my XBOX in a few months, happened to pick up Hitman 3 and this exact black screen occurance happened. (One lesson, verify your machine is working before opening a sealed game. At least this xbox reset worked and could play the game!.) I was able to see the XBOX loading screen and even hello....and messages in the small bubble that such and such was updating-but it remained mostly black. I could go to the turn off controller/console/reset screen, but that was about it. I gave it plenty of time, also pointlessly even tried another hdmi cable (we knew it was not the cable since the loading screen and the 'hello' message proved a signal reached the tv fine.) Thankfully this reset method absolutely worked! Thanks for making it easy to find the 'bluetooth/eject' bootup process.
Thanks for the fix! Had to use this since Microsoft pushed out another bsod update. You were the only guy who actually got my my console fixed, everything else just let my xbox be bricked for almost a whole week lol. Again, thanks for the fix, and enjoy the rest of your day!
I must’ve interrupted the update without realising it was happening. Crap. Well, thanks for making the video, and showing me the solutions. The hard reboots are quite drastic, but this is ridiculous, and if your account’s still there, I’ll take the risk. Edit: It worked, fine thanks a bunch!
Woot. Very happy. My teen woke up to this problem today. I have a Day One Edition Xbox One. We were able to reset it, and it works, along with all of their saved games coming back from the cloud save. Thank you!
@@SageTheProfessor actually, my 16 yo found it. I couldn't be prouder as a troubleshooter. They identified the problem, then researched online for a probable solution. had me review your video (which is very good), before attempting the reset. I just wanted to make sure that you get the appropriate feedback/interaction/thank you, as mom's usually do.
@@GoddessKiriel really means a lot to hear that feedback especially with what I'm trying to do on this channel: give the younger generation the knowledge and tools to be successful in tech. Let them know, they did an awesome job for me: "Trust but verify"
Thank you so much for your help. My son had gone to college and was allowing us to use this console to watch DVDs. All that I continued to get was the black screen. I had gone to multiple sites on youtube and the internet searching for a solution. I was unable to follow most explanations. You explained this in a simple, easy to follow method. (I am not technically astute in any way) And best of all it worked. I did the method of pushing the console button on, and then holding the button on the side and the eject button until it beeped and voila! I got the troubleshoot screen and continued to reset.
It warms my heart to hear those comments. I'm glad that I was able to assist you and that the content was in a good format. It makes doing these videos worth it. Glad to hear that your son is entering academia. Hopefully he is majoring in a field he enjoys and I pray it's technology related! Need more kiddos in that field. Enjoy your weekend!!
THANK YOU! Other "solutions" said to go into Settings...which I *could not do* with the BSOD and no controller input (other than buzz for shut down options). After 45 "hard reboots" and signing out of everything Microsoft-related, this was exactly what I needed. (Hell, I didn't even know about the BT button!) I wiped it clean and started over; not a problem since I stink at video games (a little better w/keyboard). Basically I'm reduced to using the box for the Spectrum TV App...so it's a $300 Roku. Sigh!
Yeah, that's only for certain models like the S or better which I find a bit misleading for all the reasons you mention. Glad you were able to find a solution that worked and thank you in advance for supporting the channel with a like and sub.
Lol mine started doing this at the same time too. Shady as hell... almost got the new Xbox too. What a fool I was about to do everything they wanted me to
Thanks for the help, man. All the instructions I found online only told me about pushing the sync & eject button after turning the machine off for a few. No one else mentioned you had hit the power button and then quickly hild the other two. Thanks again, man.
Literally had this happen to me this afternoon never had this before , Found your video and got it fixed after two hours of trying other methods , worked straight away , nice one 👍👍👍,lifesaver , I can now continue to be slaughtered on Ark Survival 😂😂👍
Thank agsin 👍👍👍 put 150 hours into Ark already , ready to do some boss fights today and I was praying all my progress not been wiped off 😑it’s all good , thank agsin 👍👍👍
Thanks for the great tip! Having to update games and sign back in sucks but I was about to throw my Xbox at the wall so anything where I'm not buying a new one is a win!
Oh my god, thank you. After trying many tutorials, nothing was working, I watched your video but it still didn’t work. I thought I would go on the website for the Q&A and followed the instructions one more time, to my surprise it worked and my Xbox is loading up as I type this… Thank you!
This kinda helped as it showed me how to perform an offline update and do a complete re-start on the console as my OS was corrupted. Thanks for showing me the way!
Thank you for posting. I encountered the problem today for Xbox One (Im a daily xbox user) and had it fixed same day thanks to your 3 button reset technique. The black screen of doom showed up right after a message from Xbox saying it was completing an update. It finished and then Boom. BLACK.
Thank you so much for this video. This worked for me. I haven’t played the Xbox one in a couple years so when I tried turning it on, the black screen was concerning. I did a search and saw “BLACK SCREEN OF DEATH” and thought “looks like I’m not playing xbox again”. Haha. Thanks again for putting this video together.
Thank you so much! I just plugged in my Xbox One after being offline for a while and it installed and update that and the exact thing happened. It looks like it may be in the insiders program as well. I just reset like you showed and it works now. Thanks a ton!
Dude thank you so much,online i read that you only hold the power and eject button but the reset screen never showed up,your method worked immediately.
OMG! This actually worked! I was so exited seeing you having the exact error that I was having, after stumbling over article after article of non-relevant help. I’m amazed this isn’t the first solution on Xbox’s support page. Huge thanks to you for uploading this! I’m so grateful for this. All the best, Thomas from Stockholm, Sweden
Thank you! Not used my Xbox in a while and had this black screen after updating. Knew it couldn't be anything to do with screen or device as had the green screen when turning on so searched and came across your video through a recommendation on a forum. Your fix worked perfectly! Thank you so much for sharing.
Glad this helped you out. Do you happen to have the link to the forum that recommended you here. Want to give them my thanks. Please feel free to DM it to me on Twitter or IG.
@@SageTheProfessor afraid I don't, sorry! I closed the window down when I came here. It was someone commenting who directed people over though and not the forum itself (which was pretty useless in all!).
Just went through your tutorial now, my Xbox was fine last night and then today... Glad I found your channel, everything now works fine. You're a LIFESAVER dude!
@@Tikimohn try to long press the power button until it shuts off completely then unplug it from the wall for 30 second . After that plug it back in and try the fix.
I had the Black screen of Death for 2 days just like you. I used every method except getting a new HDMI cable. I unplugged every cable for at least 20 minutes (out of frustration and got hungry). You are a life saver
Bought a series s a few months ago and haven't had my 2013 Xbox one on since. Got the black screen and found your video. Thanks so much for the informative step by step process. Seems all good now to. Much appreciated 🙏
Thanks man!! I tried the other troubleshooting methods and nothing worked until I saw your video. My wireless controller was not allowing me to select anything on my screen even when paired to my Xbox. I had to connect it with a USB cable.
I have heard some rumblings of aftermarket controllers not working wirelessly when trying to refresh the console. Not sure how much truth there was to that though. Glad you were able to resolve.
this fix workes!! hard the same exact problem and was going to take it to a repair shop that would have charged me over a hundred an fifteen bucks to fix..thank you so much for the video! much love
Thank you this worked and I just opted back into the insider program last night so that's exactly why. It's actually the reason why I opted out before I bought my ONE X.
In hindsight, probably should have let you all hear it instead of talking over it. Always be learning. Enjoy your gaming and thank you in advance for the like and sub.
Thanks bro you fixed my X-box..I was very worried and had not used it for more than a year. Just thought that I should switch it on for the little ones but it showed a black screen after the 20 min update. I gave upo but your vudeo helped me get back it back working again.
Nothing like a little Phoenix Down to get your system right back up again. Continue the good fight my brother. Enjoy your gaming and thank you in advance for the like and sub.
Thank you soooo much Sage! This is by FAR the best tutorial I found on the internet and the ONLY one that helped me fix it. The update finished installing this morning and I had the black screen for the past 4 hours
Added a section for FAQ 🤔 in the description of this video. Hopefully it will help with some of the common questions that keep popping up in some of the threaded comments.
Thanks for your helppppppppp it actually works now loveeeeee your chanel
Does it lose my progress
For my games
@@polishboss8219 thank you for the kind words. Glad things worked out.
@@pringlesyss according to MS post (in the FAQs), game saves should persists as long as you played them while signed into XBL.
This is the only dude who can explain how to get into the reset menu. Literally watched 3 other videos and I couldn't get it, thank you sir for your help as this fixed my xbox
I appreciate the kind words. Just here to help the community as much as I can. Enjoy your gaming and thank you in advance for the like and sub.
Yes- thanx Sage - only "problem" we had after getting reset menu we had to resynch the controller and the blue tooth
Yeah it’s weird how we all going through this at the same time. They trying to make us get the new Xbox Series smh 😤
aye bro mine is still fucked, ive tried everything and nothing works, like i’ve tried the keep games and apps but it hasn’t worked, i don’t want to reset everything because i don’t want to lose my account and games
Did yall get this problem today?
Lol definitely not a good look. But sometimes firmware is faulty on the first go. Just glad it worked out cause we not ready for the next gen, right? 😂😂
@@ethantaylor2928 sorry to hear you are still having issues. Curious, you said you did the refresh, what happen afterwards? Were you part of the insider program?
@@BobskoSounds looks like most people impacted by this, it started between the beginning of July 2021 to the 20th. This is based on the responses on social media.
So shady that they all went. I never had a problem until today with my first gen xbox one
Bugs happen all the time, most are just not as disruptive or inconvenient. Time to get back on that horse and continue gaming.
This is an issue with the insider updates. This is just what will happen when people opt in to beta updates.
Had mine happened today
Right ya I have 2014 model, was still going strong
@@sxjandro yesterday
I was a click away from buying a whole new Xbox. I thought my console but was toast but it’s still the bread, thank you bro!!
100%. Glad things worked out for you. Enjoy your gaming and thank you in advance for the like and sub
Almost bought a new one myself lmao
Your the man, I haven’t turn on my Xbox One in awhile, the one in the bedroom booted up and needed to be updated, but my main Xbox One in my living did exactly what your video showed, first time ever, thought my Xbox One took a crap, because of your video, got it up and running again, Thank You Very Much !!!!
Thank you for the kind words and I'm glad that this helped you bring it back to life. Take care my friend and keep inspiring!!
The fact that its happening to everyone is super suspect. Thanks alot for the tips brother! Much love!
I hear you. I don't think it was intentional but definitely suspect. Maybe they forgot to test it on the insiders console or something. Just glad we were able to find a fix. Enjoy your gaming and thank you for supporting my channel.
Mine just blacked out like a week ago.
Love how in depth you are even tho it’s somewhat simple it still made some what easier and less stressful.
But damn they Riggin the Xbox’s now y’all
Well a compliment is a compliment. Thanks.
Dude, thank you so much. I’ve been pulling my hair out for 3 hours over this. You’ve saved all of our asses
Just trying to do my part in the community. Hope you enjoy your gaming and thank you for the like and sub.
Wild that you're not the number one video for this search. Other videos do NOT offer this solution. You fixed it! 3 buttons - power first... Then Bluetooth + eject... Thank you so much.
It's cool that I'm not. I'm grateful that I was able to help and that this community has helped the channel grow. Thank you for the kind words and hope to see you around.
Watched other videos. No luck. Watched yours and now back in! Love your calm style. Thank you.
I call the timing of this very suspicious. Thank u Sir, u r the best.
Considering PS went through something similar a few months back, yeah it's not a good look. Glad it was salvageable though. I like many others are enjoy this console. Thanks for stopping by and helping this channel grow with you're like and subscribe. Take care!
@@SageTheProfessor many thanks for this info Sage. Really appreciate it. Before I go ahead with this though, can I just ask the obvious here?
Saved game data is only removed locally, right? So whatever it has saved in the cloud (being an XBL / Ultimate Game Pass member) should be instantly retrievable, correct?
Really hope you can answer this one as my console has been off and unplugged for the best part of a week now and I’m jonesin’ to get stuck back in with my Assassin’s Creed Odyssey game so bad. Cheers!
@@BananaCologne No worries. We are all here to learn together. This only impacts local saves. Everything in the cloud attached to your user name will persist.
@@SageTheProfessor Brilliant. Thanks for putting my mind at ease on that once and for all. As a sign of my gratitude, Subscribed to your channel. It’s the least I can do in return. My thanks. 🤜🏻🤛🏽
@@BananaCologne thank you for the support and helping this channel grow.
This worked like a charm, sir. I went insane trying to figure this out. Got a refresh and back up and running. A pain but better than buying a new machine! Also, judging by the timing of this video and the comments a _lot_ of people are having this issue over the past couple of weeks. Mine started 22nd of July roughly. Not part of the insider program. I think an update must have bonked the system? Oh well, the fix worked. 😄
Glad to hear you are up and running. It's tough to have to deal with something like this but we have a great community willing to help when possible.
Thank you so much friend! I was watching youtube videos on my xbox just yesterday, noticed one video was playing at low res, changed resolution within the youtube video settings, finished up the video at 1080p just fine and gracefully closed the app and logged off the xbox. Roughly a half hour later I got the black screen of death just like you showed. Tried eject and power on and that didn't work. Tried new HDMI cable, still same results. Only until I tried the reset you mention did I recover. Again, like you said only had to log back into the xbox and apps. Can't thank you enough for sharing!
Just trying to help where I can. Glad you were able to get back online. Enjoy your gaming and thank you in advance for the like and sub.
This guy is awesome, almost gave up until after watching countless videos and stumbled across this one!
Solved my issue and got me back in the game within 20mins!!!!!!
Thank you so much
You, my Good Sir, are the MVP of the day. My Xbox updated last night and I turned it back on to be greeted with The Black Screen of Doom. After hours of trying to figure out what was wrong, I found your video and now my system is back up and working. Thank you! 😁
OMG man I just spent over an hour trying to fix this problem going through so many videos on youtube and nothing worked till I found yours. I was already about to drive to Best Buy to get a new xbox lol. Thank you so much.
😂 well a like and sub is definitely cheaper than buying a new box, so I appreciate that. Enjoy your gaming, my friend!
You deserve more than a beer sir! TY. Was subconsciously aware of the three buttons but didn't know when to press em.. that beep is key! THANK YOU!
My pleasure. Now they out there and enjoy your gaming!!
This fixed my issue….after numerous attempts previously, your video fixed it in 5 minutes. Take my thumbs up please.
🤣🤣🤣.... Will take that like and a sub if you have to spare. Really glad this worked out for you and I hope you enjoy your gaming experience.
I don't know why this man doesn't have more Subscribers and or Likes when he literally IS A SAVIOR!! Thank u so much for your amazing way of explaining this issue.. I swear I was about to slam my console on the backyard this morning bro!
Hahah....glad you didn't. Thank you for finding this video and supporting the channel!
@@SageTheProfessor U keep making this Easy-to-follow videos on troubleshooting common issues, and trust me, u will rise like foam in no time my guy!
@@kraziezombie thank you for the support. If you have any suggestions, please drop them in the community tab.
THANK YOU! you truly are a lifesaver. Not only did you explain what we needed to do, but explained our options in full detail! You really are truly a hero!
Glad this helped you out and you are back online.
Wow this was amazing. I thought I had to send my Xbox to repairs while I just wanted to play some games. Your explant and the way you talked about the other solutions were really helpful. So strange that so many people have the same problem.
I think it's important to explain it and not just give the fix; that way it's easier for you to be able to troubleshoot on your own in the future as a first step. I'm glad you found it insightful.
Thank you for helping the channel grow.
Someone get this man a beer, legend… thanks man so much I want my Xbox to live until December to update and you just saved my life
You the true MVP with that comment. Thank you for the love and support. What are you playing this weekend?
Thanks man. I could not get my Xbox to go to troubleshooting menu till I watched this. Saved me time and aggravation.
Glad that it worked out. Take care.
Watched a couple other videos that were no help. This guy explained it right and saved the day. Thanks man!
Thank you my friend for the kind comment. Just trying to help the community. Enjoy your week!
You’re a true legend💪🏼 it’s very strange that this video came out a month ago and everyone here has had the same problem
Seems like it's impacting people in waves. Just glad it's helped. Enjoy your weekend and thank you in advance for the like and sub.
3 of my Xbox all went pitch black around the same week. How crazy
Just an FYI to people, I had luck just hitting "Continue" for some reason. It may be worth giving that a try before resetting anything. Thank you so much for the video!
I wonder if they low key, pushed down an update. Thank you for keeping us in the loop.
Out of all the videos, tutorials, and walkthroughs, you were the one that fixed it for me
Means a lot to hear that. What do you plan to play this weekend?
@@SageTheProfessor With the news of the Skyrim anniversary game coming out in November, I’ll revisit it
@@cholt3205 I'll have to pick that up. Keep hearing good things about that too. Great to be a gamer in today's day.
Thank you so much! I have the original Xbox One so Microsoft really didn't help me at all except for implying I need to buy a new one to get support. I am so thankful for your video! You saved me so much money! I liked, commented, and subscribed! I wish there was more I could do to help your channel grow!!
Glad that it worked out for you. Don't worry about the channel growth, you have helped enough and I am grateful. Enjoy your gaming!
Wanted to say thank you for your video. I have watched multiple other videos trying to figure out how to reset my Xbox One black screen of death. You were the only one that actually show how to reset the console.
I always think the best way of learning is by showing examples. Thank you for the kind compliments and glad you are back online.
Lifesaver! Thanks so much for taking the time to make such a precise instruction video! You’ve helped a lot of people out :)
Always here for the community.
I cant find the words to show you how grateful I am this video literally saved my childhood from being lost thank you
My pleasure. And thank you for saving mine with that like and subscribe. Take care and enjoy your gaming!!
I haven't used my xbox in about 2 months because this happened. I thought maybe the HDMI port went for a crap in the TV or xbox, so I bought a new cable and still nothing. I ended up just switching to my PC and watching shows off that. You saved my first gen xbox one! I followed your steps exactly and everything is working. Thanks man! You're frickin awesome! 👊
Thank you for the kind words. Enjoy your gaming!
I just wanna say a thank you for this video. My xbox done this 2 days ago and today finally after watching your video im back up and running.
it's so annoying that this happens but im back online. :) you are a legend
Glad you are back online. Take care and enjoy your gaming.
You are a life saver, I have a hard drive and everything in the cloud because you know poopoo onboard storage, 160+ games. As soon as I signed in everything worked perfectly. Although I’m making this just in case someone was in the same situation as me. If your face place is messed up in any way, like your power button for instance unplug your power brick(original Xbox one) and as soon as the light comes one do the disc tray and sync and it will work the same.
Thanks for the extra tips.
You're a life saver, my heart dropped with flashbacks to the 360 days. So glad you helped get it back running
Glad it's not the red rings. 😂
YOU GOATED FOR THIS VIDEO BRUV! I was stressing and got it fixed!! 5 Stars ⭐️⭐️⭐️⭐️⭐️
Feel like Rob Van Damn, rn. Glad this helped and thank you in advance for the like and sub.
You are the absolute best! After trying to find articles on how to fix it, your video actually helped me out the most and it worked!
Great to hear! Always like helping the community where I can. Enjoy your weekend and thank you in advance for the like and sub!
Thank you very much. This helped after 2 months of not being able to do anything with my xbox, when all the other tutorials and xbox guides did nothing to help me
I'm grateful that you found this helpful. Thank you for supporting the channel.
Thank you so much! You’re a lifesaver! I have been freaking out since last night! All is good now and I love how descriptive you were with everything.
Glad I could come through. Take care!
Yo I second this. Haven't been on in a week and this happened so I was freaking out. I have had my xbox one for 6 years never once and issue believe it or not. I did the keep games and apps method and so far it has worked thanks! I hate that I had to reset everything but shit happens.
Dude it worked!!! Fyi, I was never a part of any insider program. I don’t know what happened. I downloaded two games to keep me occupied while the TF2 hacker saga was going on. Never doing that again…
Once again, thanks friend…
Glad this worked out for you. Based on my analytics, I have been suspecting for the past week that this is a general public release that is now impacting consoles. Seems media companies are starting to pick up the story so hopefully we can get some answers from MSFT.
This dude just saved so many gamers bro
I do it for the people. Thank you for the love and support. What are you playing now that your online again?
@@SageTheProfessor for honor and R6💪
@@miku5085 awesome, two games on my agenda.
What I am going to say is mostly a repeat of what has been said by many others below. . .but just to note my own appreciation; this video literally saved me. I was pulling out my hair trying to resolve the issue with the support (lack of!!!) of Microsoft. You sir, are an absolute legend. Thank you very much.
I'm just glad it was able to assist you. Thank you for taking the time to express your support. It's comments like this that helps make it all worth it.
I stopped playing on my xbox almost a year ago because of this issue. So, I started using my pc a lot more. I can’t use my pc currently for personal reasons so I’ve been wanting to use the xbox for tv and such but I remembered I had this problem. I’m so glad you found this out. Thank you.
Thanks so much for the info! I’ve had my original Xbox since 2013 (1st gen!) and I thought it had finally given up the ghost! Thanks bro
Haha, I know the feeling. This was my first XBox and I was feeling some kind of way when this happened. With all technology tho, bugs happen. Just glad it wasn't as serious as the red rings. In any event, thanks for stopping by, glad I could help and thanks for helping me grow! Take care!
I’ve still got a day 1 edition I bought second hand years and years ago
@@SageTheProfessor I’m thinking this may have something to do with Xbox insider maybe? Like the beta program I know I’ve been in it for a while and mine had just been given the 1.1gb update and then the black screen. What are your thoughts?
@@ashtyncable7668 seems like it may be the culprit. The crazy part is that this happen to me before the 4th of July and many of you are just getting it now. Not a good sign imo.
Definitely help me out man, was trying to figure this out all week wanting to play some battlefield.
Anyways, many thanks man. You're a hero !
Glad I could come through. Enjoy that EA Play.
I tried everything and I was just about to give up until I ran across this amazing video i just would like to say thank you to everyone that was involved in making this video you guys saved me about 250 bucks and I'm very much appreciated
Glad this helped you out. Nothing worse than having a bricked console. Take care.
My xbox has had the black screen for about 3 months now. I knew it wasn't dead because the screen was actually lit up. From everything I'd read and seen, no one could actually say how to get to the reset screen. Thanks to you, My xbox is working properly again. You are a saint.
Sounds like yours went out the same as mine did originally. I'm sorry you had to suffer but glad this helped you get back online. Thank you for taking a chance with this video.
THANK YOU SOOOOO MUCH! May unexpected blessings come your way for every Xbox that you helped to save. 💚
Thank you man, we assumed there was a safe mode but we didn't how to activate it, thanks again!
No worries. Here to learn together. Glad this video helped. Thank you in advance for supporting the channel.
I haven't been on my xbox for a few days, turned it on to this black screen, changed my HDMI lead then came to TH-cam. The fix worked great. Thank you, you have saved many of us a lot more stress and rage haha 😁👍
I'm glad things worked out. Thank you for taking the time to let us know that this video worked for you. Enjoy your weekend and gaming!!
Thank you, this worked perfectly and put the smiles back on my grandkids faces
Love when a plan comes together! Glad to help. Enjoy your weekend!!
Absolute legend! The 'reset my Xbox and 'keep apps and data' options sorted it out for me.
Lifesaver.
Strive to help the community when it's in need. Thank you so much for the feedback and hope to see you around in other content. Enjoy your weekend!!
Haven't used my XBOX in a few months, happened to pick up Hitman 3 and this exact black screen occurance happened. (One lesson, verify your machine is working before opening a sealed game. At least this xbox reset worked and could play the game!.) I was able to see the XBOX loading screen and even hello....and messages in the small bubble that such and such was updating-but it remained mostly black. I could go to the turn off controller/console/reset screen, but that was about it. I gave it plenty of time, also pointlessly even tried another hdmi cable (we knew it was not the cable since the loading screen and the 'hello' message proved a signal reached the tv fine.) Thankfully this reset method absolutely worked!
Thanks for making it easy to find the 'bluetooth/eject' bootup process.
Glad this helped you out. Enjoy your gaming and thank you for the support.
Thanks for the fix! Had to use this since Microsoft pushed out another bsod update. You were the only guy who actually got my my console fixed, everything else just let my xbox be bricked for almost a whole week lol. Again, thanks for the fix, and enjoy the rest of your day!
Glad I could come through and that this was helpful. Enjoy your weekend and thank you in advance for the like and sub.
I must’ve interrupted the update without realising it was happening. Crap. Well, thanks for making the video, and showing me the solutions. The hard reboots are quite drastic, but this is ridiculous, and if your account’s still there, I’ll take the risk.
Edit: It worked, fine thanks a bunch!
Awesome. Thank you for reporting back. Enjoy your gaming!
Did you lose your game saves? I have black screen but don't want to lose my game saves
@@lordpoochalot you shouldn’t since it saves to your cloud
Can we have a show of hands for everyone on the Insider Program? I believe the theory so let’s see if we can pin 📌 it down together.
That's me for sure.
I have the developers updates and it’s happening to me
Me
Yep
Me--but I'm gonna drop out after this, if I can.
Woot. Very happy. My teen woke up to this problem today. I have a Day One Edition Xbox One. We were able to reset it, and it works, along with all of their saved games coming back from the cloud save. Thank you!
Glad this helped save the day. Thank you for finding this channel!!
@@SageTheProfessor actually, my 16 yo found it. I couldn't be prouder as a troubleshooter. They identified the problem, then researched online for a probable solution. had me review your video (which is very good), before attempting the reset. I just wanted to make sure that you get the appropriate feedback/interaction/thank you, as mom's usually do.
@@GoddessKiriel really means a lot to hear that feedback especially with what I'm trying to do on this channel: give the younger generation the knowledge and tools to be successful in tech. Let them know, they did an awesome job for me: "Trust but verify"
Thank you so much for your help. My son had gone to college and was allowing us to use this console to watch DVDs. All that I continued to get was the black screen. I had gone to multiple sites on youtube and the internet searching for a solution. I was unable to follow most explanations. You explained this in a simple, easy to follow method. (I am not technically astute in any way) And best of all it worked. I did the method of pushing the console button on, and then holding the button on the side and the eject button until it beeped and voila! I got the troubleshoot screen and continued to reset.
It warms my heart to hear those comments. I'm glad that I was able to assist you and that the content was in a good format. It makes doing these videos worth it.
Glad to hear that your son is entering academia. Hopefully he is majoring in a field he enjoys and I pray it's technology related! Need more kiddos in that field. Enjoy your weekend!!
THANK YOU! Other "solutions" said to go into Settings...which I *could not do* with the BSOD and no controller input (other than buzz for shut down options). After 45 "hard reboots" and signing out of everything Microsoft-related, this was exactly what I needed. (Hell, I didn't even know about the BT button!) I wiped it clean and started over; not a problem since I stink at video games (a little better w/keyboard). Basically I'm reduced to using the box for the Spectrum TV App...so it's a $300 Roku. Sigh!
Yeah, that's only for certain models like the S or better which I find a bit misleading for all the reasons you mention. Glad you were able to find a solution that worked and thank you in advance for supporting the channel with a like and sub.
Lol mine started doing this at the same time too. Shady as hell... almost got the new Xbox too. What a fool I was about to do everything they wanted me to
Oh my god dude you are a god send. I was on the verge of tears 😂
Rejoice! Tears of joy are just as powerful my friend. Enjoy your gaming and thank you in advance for the like and sub.
My Xbox went out on me the beginning of the week and I found your video today at work and I did your method and it work. Thank you for your content.
Glad I could assist you and the community. Enjoy your gaming and thank you in advance for the like and sub.
Thanks for the help, man. All the instructions I found online only told me about pushing the sync & eject button after turning the machine off for a few. No one else mentioned you had hit the power button and then quickly hild the other two.
Thanks again, man.
My pleasure. Glad this helped you out. Enjoy your weekend and thank you in advance for supporting the channel.
Man you’re a legend thank you so much, I thought I was gonna have to finally let go of my original 2013 Xbox one but this worked 👍
Glad I could come through in the paint. Enjoy your gaming and thank you for helping me grow with your like and subscribe.
@@SageTheProfessor Would I have to start my game progresses all over or would I continue where I left off?
@@Prince-sq5ze couldn't say definitively. I think it depends if you had cloud saves enabled.
Literally had this happen to me this afternoon never had this before , Found your video and got it fixed after two hours of trying other methods , worked straight away , nice one 👍👍👍,lifesaver , I can now continue to be slaughtered on Ark Survival 😂😂👍
Get those dinosaurs!! Glad this worked out for you and I appreciate you letting the community know of your success. Enjoy your gaming!
Thank agsin 👍👍👍 put 150 hours into Ark already , ready to do some boss fights today and I was praying all my progress not been wiped off 😑it’s all good , thank agsin 👍👍👍
U had to redownload everything?
@@3kshotit2 I, did not.
Everything I have is on disc no downloaded games so everything seems ok 😉
Thanks for the great tip! Having to update games and sign back in sucks but I was about to throw my Xbox at the wall so anything where I'm not buying a new one is a win!
Well, a like and sub to my channel is cheaper 😂. Just glad things worked out buddy. Enjoy your gaming
Oh my god, thank you. After trying many tutorials, nothing was working, I watched your video but it still didn’t work. I thought I would go on the website for the Q&A and followed the instructions one more time, to my surprise it worked and my Xbox is loading up as I type this…
Thank you!
Glad things worked out. I think the Blue tooth button is tricky for most people as many, including myself, didn't know it existed till recently.
4 videos later I finally got this fix. You rock bro. Thank you.
I do it for the people. Glad this worked out for you. Take care!
You a damn angel sent from above! Life saver!
Evil brain, angel heart. 😂😂. Glad I could help. Enjoy your gaming and thanks for the sub and like on this video in advance.
So we all just went through this? 😂 but thank god for you, i thought i had to buy a new xbox
Glad things worked out for you. Take care and thank you for the like and subscribe in advance.
Thank you bro
Glad I could come through. Thanks for the like and subscribe. Enjoy your gaming and take care.
This kinda helped as it showed me how to perform an offline update and do a complete re-start on the console as my OS was corrupted. Thanks for showing me the way!
Glad I could help. Thank you for supporting the channel!!
Have to say, what a fella. I've watching a few videos regarding black screen of death and none of them worked. You literally saved my xmas bro. 👊🏿👊🏿
I'm here for the people. Enjoy your gaming and thank you in advance for the like and sub. Means a lot!
Was literally just about to throw my Xbox at the wall hahah thanks legend !
Glad I could help out.
What a guy! The only person I have seen that has been able to fix this problem.
Too kind. Just glad this helped. Enjoy your gaming and take care.
Xbox showed the black screen about a week ago, just found your video and now it’s fixed! thank you so much!!!!
Glad I could help out. Enjoy your gaming and thank you in advance for hitting that like and sub button. Take care!
Thank you for posting. I encountered the problem today for Xbox One (Im a daily xbox user) and had it fixed same day thanks to your 3 button reset technique. The black screen of doom showed up right after a message from Xbox saying it was completing an update. It finished and then Boom. BLACK.
My pleasure, just glad this helped you out. Thank you in advance for like and sub.
Thank you so much for this video. This worked for me. I haven’t played the Xbox one in a couple years so when I tried turning it on, the black screen was concerning. I did a search and saw “BLACK SCREEN OF DEATH” and thought “looks like I’m not playing xbox again”. Haha. Thanks again for putting this video together.
Hahah. Man, haven't played in a couple of years? What were you doing? I'm glad this video helped and thank you in advance for the like and sub.
Thank you so much! I just plugged in my Xbox One after being offline for a while and it installed and update that and the exact thing happened. It looks like it may be in the insiders program as well. I just reset like you showed and it works now. Thanks a ton!
Glad this video helped you out. Enjoy the rest of your weekend and thank you in advance for the like and sub.
Thanks dude, cant believe this is still happening years later. Fixed it immediately.
I hear you. Just glad that we are able to fix it if it arises again. Take care and enjoy your gaming!!
Dude thank you so much,online i read that you only hold the power and eject button but the reset screen never showed up,your method worked immediately.
No worries, glad this helped out. Enjoy your weekend and thank you in advance for the like and sub.
OMG! This actually worked! I was so exited seeing you having the exact error that I was having, after stumbling over article after article of non-relevant help. I’m amazed this isn’t the first solution on Xbox’s support page.
Huge thanks to you for uploading this! I’m so grateful for this.
All the best,
Thomas from Stockholm, Sweden
Just glad I could help the community around the world. Take care and thank you in advance for the like and sub.
Thank you! Not used my Xbox in a while and had this black screen after updating. Knew it couldn't be anything to do with screen or device as had the green screen when turning on so searched and came across your video through a recommendation on a forum. Your fix worked perfectly! Thank you so much for sharing.
Glad this helped you out. Do you happen to have the link to the forum that recommended you here. Want to give them my thanks. Please feel free to DM it to me on Twitter or IG.
@@SageTheProfessor afraid I don't, sorry! I closed the window down when I came here. It was someone commenting who directed people over though and not the forum itself (which was pretty useless in all!).
@@emmalloydart no worries. Just glad that this was helpful.
@@SageTheProfessor Absolutely. Can't thank you enough!
Im so grateful for cloud saves. The loss of refreshing is not as terrible as it used to be. Thank you for the breakdown of how to fix it.
Glad I could help and thank you for finding your video. Enjoy your weekend and gaming. Also, thank you in advance for the like and sub.
Just went through your tutorial now, my Xbox was fine last night and then today... Glad I found your channel, everything now works fine. You're a LIFESAVER dude!
Bam! Glad I could come through. Thank you for supporting the channel and thank you so much for the like and sub .
This is me, except it keeps cycling over at the reset screen when o try to reset it.
@@Tikimohn try to long press the power button until it shuts off completely then unplug it from the wall for 30 second
. After that plug it back in and try the fix.
went through about 5 videos before I found this one that actually worked, thank you :)
Glad this worked out for you. Enjoy your gaming and thank you in advance for the like and sub.
Bought a barely used XBox from my friend and this happened to me. Your video helped me fix the issue. Much obliged!
Glad it worked out. Enjoy your gaming and stay cool for the summer!
I had the Black screen of Death for 2 days just like you. I used every method except getting a new HDMI cable. I unplugged every cable for at least 20 minutes (out of frustration and got hungry). You are a life saver
Glad this worked out for you Brian. Enjoy your gaming!
Bought a series s a few months ago and haven't had my 2013 Xbox one on since. Got the black screen and found your video. Thanks so much for the informative step by step process. Seems all good now to. Much appreciated 🙏
I'm glad that this video found you and you were able to recover. Thank you in advance for the like and sub.
Thanks man!! I tried the other troubleshooting methods and nothing worked until I saw your video. My wireless controller was not allowing me to select anything on my screen even when paired to my Xbox. I had to connect it with a USB cable.
I have heard some rumblings of aftermarket controllers not working wirelessly when trying to refresh the console. Not sure how much truth there was to that though. Glad you were able to resolve.
this fix workes!! hard the same exact problem and was going to take it to a repair shop that would have charged me over a hundred an fifteen bucks to fix..thank you so much for the video! much love
Glad I could save you some cash. Enjoy your gaming and thank you in advance for the like and sub.
Thank you so much for this, I thought my Xbox was finished, left a like to help more people hopefully find this video
Thank you for spreading the love. Thankful this has helped so many people.
Seriously, thank you so much for posting an easy to follow video on how to fix this. I wish Microsoft would shed some light on what happened.
No sweat. May hear about it at the next investor meeting if no public statement is made beforehand. We shall see. Thanks for supporting the channel.
Thanks a lot. This was the clearest set of instructions. I had given up for the past few months and put it in cold storage. It just came alive.
Glad you found the video and it was useful. Hope you enjoy your weekend and gaming!
@@SageTheProfessor thank you. Complete lifesaver. We are locked down on the weekends here in India.
Thank you this worked and I just opted back into the insider program last night so that's exactly why. It's actually the reason why I opted out before I bought my ONE X.
Just glad this worked out for you. Enjoy your gaming.
This black screen issue just happened to me. Thanks for posting this video. Hearing that audible noise( Promethean sound from H5 console) was key.
In hindsight, probably should have let you all hear it instead of talking over it. Always be learning. Enjoy your gaming and thank you in advance for the like and sub.
Your a legend mate, my Xbox has been sitting for months because I thought it was fucked but you’ve saved me buying a new one!!!!
Glad I could come through. Thank you for supporting this channel.
Thanks bro you fixed my X-box..I was very worried and had not used it for more than a year. Just thought that I should switch it on for the little ones but it showed a black screen after the 20 min update. I gave upo but your vudeo helped me get back it back working again.
Nothing like a little Phoenix Down to get your system right back up again. Continue the good fight my brother. Enjoy your gaming and thank you in advance for the like and sub.
Thank you soooo much Sage! This is by FAR the best tutorial I found on the internet and the ONLY one that helped me fix it. The update finished installing this morning and I had the black screen for the past 4 hours
It's nerve racking to have your system go on the fritz. Glad this worked out for you. Enjoy your gaming and thank you in advance for the like and sub.