This video was updated here: th-cam.com/video/c6-WHlHTlEs/w-d-xo.html Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs. I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Hello, I have Toshiba Satellite laptop, when I turn on, after Toshiba logo and a circle blink, the screen becomes dim and dark blue. Could you please help me to fix this problem or any suggestions. Thanks a lot!
1. This video was updated here: th-cam.com/video/c6-WHlHTlEs/w-d-xo.html. Can you try the steps seen there? 2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
1. Are you able to find any Recovery or Repair options in BIOS? 2. If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
After a recent Windows 10 update on my Toshiba Satellite m840-A759 I now have a black screen + non-blinking underscore after the Toshiba Leading Innovation logo screen. I tried reseating the CMOS battery (the time and date stay accurate) + the 4G RAM (even swapped it out some extra 2GB RAM chips I had laying around), but can't see a Legacy or UEFI setting, except for USB Legacy Emulation. I've tried everything and I'm losing hope. I would really appreciate your help mate. Thank you in advance!
Assuming its related to the Update and now the OS is messed up, I would just reinstall the OS at this point as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
@@PC_Monkey You are awesome, I am subscribing based on your fast response alone. Thank you! I have tried booting Windows 10 from USB that I created using the Media Creation Tool 21H1 from Windows, but the screen just goes black (without the non-blinking white underscore). You said if that doesn't work then there's a problem with the HDD? But when I connect the HDD to another pc it opens up and can be used just fine as an external HDD. So how can there be a problem with it? Should I format it before I put it back into the laptop? If so, how? Cheers! (PS: I read somewhere that someone overcame this problem by removing their hard drive and installed Windows from USB, then reattached the HDD and was able to reinstall that way. I tried it but doesn't work for me..)
@@PC_Monkey Okay I reformatted the HDD and tried booting from USB again and it worked! However, after installing Windows 10, now when I start up the laptop nothing appears. All black, no Toshiba logo or ability to go into BIOS. What now?
@@PC_Monkey I don't think it's related to the HDD bcoz I checked the HDD on my pc & it's healthy. Also works as an external HDD. Lastly, the BIOS (F2,F12, Toshiba Leading Innovation logo) not showing up and the screen being black the whole time shouldn't have anything to do with the HDD right? It turns on, I can feel the fan spinning, just nothing happens on the screen. Completely black all the time. You sure it's the HDD?
@@shah5524 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I have this issue for about 2 years and I can’t seem to fix it how can I set as new I’m stuck on the black screen with the white lettering I followed your steps but I am trying to solve with the usb but that’s another thing I’m still lost please help thank you :)
@@PC_Monkey I just installed the upgrade windows as you sent the link hopefully this will help :) would this make everything deleted and no more black screen with the white letters?
@@LuisGonzalez-cr1lg If the cause of the black screen was operating system related then yes, reinstalling will help. If the cause of the problem was something else then reinstalling the OS may not have much of an effect
Hey Jamin, I am looking for a fix on "My PC ran into an error and needs to restart" Multiple IRP request, I have a Toshiba laptop running on WIN 8.1 thanks in advance
@@dashd2254 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
1. Assuming you have a Toshiba, your on the correct video. Are you able to try the steps seen here yet? 2. Are you able to find any Recovery or Repair options in BIOS?
@@PC_Monkey 1. yes sir I followed your instructions step by step a couple of times and still getting that message . 2. No I did not see anything about recovery/repair.. at the end of this video you said if nothing works it's my hard drive so I've ordered a new hard drive.
@@Jojo.thechillone If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If you cannot create your own, you may have to purchase it. If you do, be sure to get INSTALL media and not recovery media. You can see an example of the correct item here; amzn.to/3o1hEox If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
@@PC_Monkey it can’t load windows, it is wanting a BIOS password but none of the functions keys working. I’ve tried removing the battery method still not working.
@@gypsey9053 If its asking for a BIOS password, then you need that before you can install an OS. I dont give advice on bypassing BIOS passwords on this channel
On most Toshibas, that Reset option from the Startup menu is obsolete as they startup much faster now. Just skip to the reinstall of Windows 10 as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html
@@emilye1408 Check out the FAQ's on my videos next time! Could help you get an answer faster :) If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
Sometimes in BIOS, you may loose the ability to use your mouse. In that case, can you use your keyboard? Arrow keys or the tab keys? If not, can you use an external mouse or keyboard?
My toshiba laptop problem starts when the windows get an automatic update and after I press the restart pc to update, my laptop starts to have a problem
@@usertwenty4360 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
You can see an example of replacing a HDD here; th-cam.com/video/PLiCtwOBuxk/w-d-xo.html Since all computer are different though, if your having trouble getting into your specific computer, reply back with your brand and model number and I can help :)
My laptop toshiba satellite C660-22V stuck in black screen and there is a cursor blinking and i cant boot it, tried f12, f2, f8 but nothing works still stuck in a black screen, pleaase helppp.
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
For this free DIY support service, I only communicate on TH-cam. For one-on-one support, we have to schedule a time and there would be a fee. What brand and model computer do you have and whats the issue with it?
Sometimes in BIOS, you may loose the ability to use your mouse. In that case, can you use your keyboard? Arrow keys or the tab keys? If not, can you use an external mouse or keyboard?
@@MsJovado I need to know what brand computer you have and for you to describe your computers issues. If your circuit board is broken, then it would need to be replaced. If you give me more information, I can give you a better idea of how to fix it.
Check out the FAQ's next time! Could help you get an answer faster :) If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
![Black Screen/White Cursor in Windows [SOLVED!] | How-to fix step by step](http://i.ytimg.com/vi/3G3ZsuPtYzw/mqdefault.jpg)
This video was updated here: th-cam.com/video/c6-WHlHTlEs/w-d-xo.html
Thanks for watching! Please consider subscribing to my new channel here: www.youtube.com/@jamminpcs.
I'm trying to move the easier hardware stuff there so that I can focus on the more in depth troubleshooting and diagnostic videos here :)
Thank you I got help, my laptop screen was blinking😇😇
Glad your all set :):) Always here if needed !!
Hello, I have Toshiba Satellite laptop, when I turn on, after Toshiba logo and a circle blink, the screen becomes dim and dark blue. Could you please help me to fix this problem or any suggestions. Thanks a lot!
your on the correct video. Are you able to try the steps seen here yet?
Hello. I kept changing the boot mode for the nth time and it still goes back to setup utility. Is there anything else I can do?
1. This video was updated here: th-cam.com/video/c6-WHlHTlEs/w-d-xo.html. Can you try the steps seen there?
2. Also, did anything happen before this issue appeared? Liquid spill, overheating, Windows update, etc?
I did it,it showed no BOOTABLE device,insert boot disk and press any key
Then reverse that change and continue on with the rest of the video :)
I followed your directions and this is what I have now.
No bootable device -- insert disk and press any key.
Please help!!! Thank you
1. Are you able to find any Recovery or Repair options in BIOS?
2. If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
After a recent Windows 10 update on my Toshiba Satellite m840-A759 I now have a black screen + non-blinking underscore after the Toshiba Leading Innovation logo screen. I tried reseating the CMOS battery (the time and date stay accurate) + the 4G RAM (even swapped it out some extra 2GB RAM chips I had laying around), but can't see a Legacy or UEFI setting, except for USB Legacy Emulation. I've tried everything and I'm losing hope. I would really appreciate your help mate. Thank you in advance!
Assuming its related to the Update and now the OS is messed up, I would just reinstall the OS at this point as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
@@PC_Monkey You are awesome, I am subscribing based on your fast response alone. Thank you! I have tried booting Windows 10 from USB that I created using the Media Creation Tool 21H1 from Windows, but the screen just goes black (without the non-blinking white underscore). You said if that doesn't work then there's a problem with the HDD? But when I connect the HDD to another pc it opens up and can be used just fine as an external HDD. So how can there be a problem with it? Should I format it before I put it back into the laptop? If so, how? Cheers!
(PS: I read somewhere that someone overcame this problem by removing their hard drive and installed Windows from USB, then reattached the HDD and was able to reinstall that way. I tried it but doesn't work for me..)
@@PC_Monkey Okay I reformatted the HDD and tried booting from USB again and it worked! However, after installing Windows 10, now when I start up the laptop nothing appears. All black, no Toshiba logo or ability to go into BIOS. What now?
@@shah5524 I would replace the HDD and try to install to the new one. See if that works :)
@@PC_Monkey I don't think it's related to the HDD bcoz I checked the HDD on my pc & it's healthy. Also works as an external HDD. Lastly, the BIOS (F2,F12, Toshiba Leading Innovation logo) not showing up and the screen being black the whole time shouldn't have anything to do with the HDD right? It turns on, I can feel the fan spinning, just nothing happens on the screen. Completely black all the time. You sure it's the HDD?
In case the computer displays a black screen with a no blinking cursor in the corner. What should I do ?
Assuming you have a Toshiba computer, your on the correct video. Have you tried the steps seen here yet?
@@PC_Monkey yes I do have a Toshiba laptop. However I can't find the label Legacy or UF.. anywhere on the Bios.
Same problem here mate, did you find a solution? I'm on a Toshiba Satellite M840.
@@PC_Monkey Same problem here mate, only see USB Legacy Emulation. Nothing else related to Legacy or UEFI...Please help
@@shah5524 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I have this issue for about 2 years and I can’t seem to fix it how can I set as new I’m stuck on the black screen with the white lettering I followed your steps but I am trying to solve with the usb but that’s another thing I’m still lost please help thank you :)
Your trying to solve with the USB? Have you created Windows 10 Install Media as seen here already? th-cam.com/video/g_UhiHScaSI/w-d-xo.html
@@PC_Monkey I just installed the upgrade windows as you sent the link hopefully this will help :) would this make everything deleted and no more black screen with the white letters?
@@LuisGonzalez-cr1lg If the cause of the black screen was operating system related then yes, reinstalling will help. If the cause of the problem was something else then reinstalling the OS may not have much of an effect
Hey Jamin, I am looking for a fix on "My PC ran into an error and needs to restart" Multiple IRP request, I have a Toshiba laptop running on WIN 8.1 thanks in advance
Your on the correct video. Have you tried the steps seen here?
@@PC_Monkey I tried the bios.. switched to UEFI from cam.. it said checking media failed..I tried factory reset but I still have the same issue
@@dashd2254 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I'm getting a message that says " no bootable device. Check if the boot mode is correct in settings. What do I do?
1. Assuming you have a Toshiba, your on the correct video. Are you able to try the steps seen here yet?
2. Are you able to find any Recovery or Repair options in BIOS?
@@PC_Monkey 1. yes sir I followed your instructions step by step a couple of times and still getting that message .
2. No I did not see anything about recovery/repair.. at the end of this video you said if nothing works it's my hard drive so I've ordered a new hard drive.
@@Jojo.thechillone If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If you cannot create your own, you may have to purchase it. If you do, be sure to get INSTALL media and not recovery media. You can see an example of the correct item here; amzn.to/3o1hEox
If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I finally gave up trying to fix it myself as that's how it ended up with this issue.. $200 something for geek squad to get it going again
@@Jojo.thechillone Good luck !! Let me know how it goes :)
I am unable to get my F keys to work it is a Toshiba Satellite L500D, hopefully you can help
None of your function keys work? What happening when you try to turn on the computer?
@@PC_Monkey it can’t load windows, it is wanting a BIOS password but none of the functions keys working. I’ve tried removing the battery method still not working.
@@PC_Monkey also there are important wedding photos on there so don’t want to do a factory reset. Just not sure how to bypass the bios password.
@@gypsey9053 If its asking for a BIOS password, then you need that before you can install an OS. I dont give advice on bypassing BIOS passwords on this channel
@@PC_Monkey thanks is there somewhere else I can find it? I can email
There is no link for factory rest
On most Toshibas, that Reset option from the Startup menu is obsolete as they startup much faster now. Just skip to the reinstall of Windows 10 as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html
When I get to the boot menu my cursor will not show up! What do I do?
Most BIOS systems will not let you use a mouse. Can you use the tab or arrow keys? If not, you may have to use an external keyboard or mouse.
the arrow keys worked thank you! The only legacy I can find says legacy usb support. I also don’t see anywhere that says uefi
@@emilye1408 Check out the FAQ's on my videos next time! Could help you get an answer faster :)
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/l3AVGlVWUsI/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I have a toshiba satelite. What key should I hit to get to the bios
BIOS - F12. Some models can be F1, F2, etc
I have black screen and blue screen and I can't open troubleshoot
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
I’m got setup menu but no cursor what’s wrong.?
Sometimes in BIOS, you may loose the ability to use your mouse. In that case, can you use your keyboard? Arrow keys or the tab keys? If not, can you use an external mouse or keyboard?
Why F12? Press F2 and it will open BIOS directly 😀
What if my toshiba laptop show the toshiba logo, black screen one cursor blinking and turning off?
your on the correct video. Have you tried the steps seen here yet?
I have InsydeH20 Setup Utility Rev. 3.7 and it doesn't have boot menu :
It also don't have the secure boot option :
My toshiba laptop problem starts when the windows get an automatic update and after I press the restart pc to update, my laptop starts to have a problem
@@usertwenty4360 If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
When I try pressing f11 it will show a blue screen with a ton of options one of them says f11-system recovery but when I press it it does nothing
Are you trying to factory reset your Toshiba?
Nu my all in one hp pc
How do I replace the hard drive??
You can see an example of replacing a HDD here; th-cam.com/video/PLiCtwOBuxk/w-d-xo.html
Since all computer are different though, if your having trouble getting into your specific computer, reply back with your brand and model number and I can help :)
My laptop toshiba satellite C660-22V stuck in black screen and there is a cursor blinking and i cant boot it, tried f12, f2, f8 but nothing works still stuck in a black screen, pleaase helppp.
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
hi do you have an email so i can send you a picture of my laptop screen
For this free DIY support service, I only communicate on TH-cam. For one-on-one support, we have to schedule a time and there would be a fee. What brand and model computer do you have and whats the issue with it?
@@PC_Monkey whats the product number the laptop is requesting it
@@nemesisenforcer7611 I dont understand your question. What is the message or error your seeing?
@@PC_Monkey never nind i got it . thanks a million MY HERO God bless you
@@nemesisenforcer7611 Glad your all set :)
I am having a problems in my laptop toshiba satellite
When i trun on my laptop its opening easily and i enter my password in my laptop ..after that its blinking continue in taskbar along with mouse cruser
Your on the correct video. Have you tried the steps seen here?
Yaa i just tried this step but didnt work
And i tried for the second step too but after that my laptop power buttom lights remain on but the screen is not truning on
Im having a great proble here 😅😅
Boot menu. No cursor
Sometimes in BIOS, you may loose the ability to use your mouse. In that case, can you use your keyboard? Arrow keys or the tab keys? If not, can you use an external mouse or keyboard?
not working..
Your unable to make the changes in BIOS?
I am having problems with my laptop
What brand and model computer do you have and whats the issue with it?
I think it's the circuit board circuit board
@@MsJovado I need to know what brand computer you have and for you to describe your computers issues. If your circuit board is broken, then it would need to be replaced. If you give me more information, I can give you a better idea of how to fix it.
It didn't work
Check out the FAQ's next time! Could help you get an answer faster :)
If you cannot switch the settings in BIOS or if switching them does not help your problem, then move on and try to reinstall Windows as seen here; th-cam.com/video/e7hzoRI-cSY/w-d-xo.html. You can create your own Install Media from Microsoft free as seen here; th-cam.com/video/g_UhiHScaSI/w-d-xo.html. If the install fails, it could mean there is something wrong with your hard drive. Replace it and install Windows to the new one.
My tohiba laptop i play a game is blue srean
Does the computer start and boot up normally?
This only happens when you play that specific game?
Can I talk with you I have a problem can you send me your account
What brand and model computer do you have and whats the issue with it?