Mr. Azar is a great businessman and a very humble person. He is great on customer service and always tries to solve the problems of his clients himself. The first time I met him was at Gloria's in Port Royal. I introduced myself as a very satisfied senior citizen customer of King Alarm and thanked him for his services. Would you believe when I went to pay, he had already paid my bill?? That is the measure of the man.
Great interview Mark! Long-standing KingAlarm client and can speak to John’s passion for service. My favorite KingAlarm moment was, having pressed my panic button for an incident involving a staff member, seeing him roll up in his full black uniform fully decked out alongside his team. Told me that day before leaving that it was the favorite part of his job. Talk about leadership by example 👏
I remember that day all too well. And yes, it certainly is still the most favorite part of my job!! 😅 Still do it but not often enough anymore! I have the utmost respect for my team and others who run towards danger when others are retreating from it. Thank you Mrs Montgomery for your support and role in the company’s success to date 🙏🙏
The interesting thing about John Azar, and perhaps the most important ingredient to his success, is that he clearly has his finger on the pulse at all times and appears from nowhere at the first sign of trouble. Too many of our business “leaders” become invisible when they are needed or when their organization fails us as consumers. If there was an award for most accessible CEO John would win hands down. A man who truly understands what “service” is all about and as humble and down to earth an individual as you would ever meet. Kudos to the entire team at king alarm👏
Wow. I am truly humbled seeing comments such as this. Truly. I am a firm believer that a client need not see or feel my presence when purchasing a system or service but certainly if and when an issue arises then I certainly want to be at hand to try address it.. That’s the type of visible leadership I hope I offer and am delighted to know our clients feel that. Thanks again for your kind amd humbling words 🙏🙏👍
Tremendous respect for this gentleman. No lies told about his belief in good customer service. Customer of King Alarm from inception mainly because of his ethos.
The funny thing is that I work in the security industry but my ability to verify and endorse every personal approach John speaks of in this interview comes from my observations in local lawn tennis. His attitude to business and customer service is exactly as he says it here but it's through the behavior of his children that I confirmed that he both lives it and teaches them to do the same. My impression of you has changed drastically over the past month or so. People will always chat baselessly; keep doing what you're doing John.
Mr Dixon, thanks for the kind words. Thanks as well for the kind words regarding my children and your wise counsel to them off the courts which was much appreciated. Tennis teaches us as much about life as it does about the sport. Valuable lessons to be learned on the courts that will be useful elsewhere for a lifetime
John Azar and the King Alarm team have been my security partners since June 2004. There was a time when I relied regularly on their escort services. The team members were always dependable and professional. I particularly appreciated the stop- bys to check that eveything was okay. And, yes, I can attest to his attention to customer service and his personal involvement in that area. Congratulations on the new service to come on stream...your own Ambulances.
Thanks sincerely Lady Fae. I appreciate your continued support and particularly appreciate your feedback and wise counsel over the years. Keep safe and know that we are here for you as needed 🙏🙏
I have always admired this man and his method of dealing with his customers and wanted to meet him in person. After your interview Mark, I only want to meet him more! Thanks for the insight and a great interview. Jamaica needs more business leaders with his customer oriented mindset and unshakable principles.
I can attest to the high quality customer service offered by John and his King Alarm team. His philosophy does trickle down to his employees too, have worked with them for years. Also impressed that you are still using your BlackBerry, we may be the only ones left in Jamaica John!
Shelly thanks for your kind words and, of course, your support. I hope our staff act with urgency at all times but when they don’t you know I am here to assist. Blackberry as well? Wow , I knew there was something special about you!! 😂😂😂😂🙏👍
Thank you🙏🙏. Again we would be nothing without the support of long-standing clients like yourself. I have a special soft spot for clients like yourself who believed in me and us in the early days when we were still an unproven entity. Thanks again🙏🙏
Very good interview. Mr. Azar is an exemplary businessman. He is is direct contact with his customers. As it relates to going public, in my opinion that's a no no. You have made and and to make strides in the market without any outside intervention. If it's not broken, don't fix it. The problem with Jamaica is that we try to fix unbroken thinks then we end up breaking it. Big up Mr. J. Azar.
Great interview and as an employee of KingAlarm trust me he is spot on!!!......I know this may sound a bit off topic but I wish the owner of my football club Manchester United had the same passion their brand just like Mr. Azar 😃 .....But very great interview 👏
That reply to email within 1 minute - I've experienced that. It's very strange to have the CEO of a company respond to a regular Customer Service email.
Thanks for your kind words. Important to always try treat customers as you wish to be treated. As a customer I hate when my correspondence is ignored especially when I have a service related issue with an establishment. I hope we at KingAlarm never get that way! Thanks again !!!!🙏🙏👍
The so-called trainer for the Command Center is very disgusting.Her name is Rosealee Edward’s.What kind of people dem have at the command center.It’s a disgrace
Mr. Azar is a great businessman and a very humble person. He is great on customer service and always tries to solve the problems of his clients himself. The first time I met him was at Gloria's in Port Royal. I introduced myself as a very satisfied senior citizen customer of King Alarm and thanked him for his services. Would you believe when I went to pay, he had already paid my bill?? That is the measure of the man.
Wow - That is amazing!
Careful you get me in trouble now!!! Other clients may get vex with that special treatment 🤔😅. Thanks for the continued support and the kind words!!
hello good afternoon dear....can you assist me with the email address for mr azar thnx in regards
Great interview Mark! Long-standing KingAlarm client and can speak to John’s passion for service. My favorite KingAlarm moment was, having pressed my panic button for an incident involving a staff member, seeing him roll up in his full black uniform fully decked out alongside his team. Told me that day before leaving that it was the favorite part of his job. Talk about leadership by example 👏
AMAZING - Thank you for sharing!
I remember that day all too well. And yes, it certainly is still the most favorite part of my job!! 😅 Still do it but not often enough anymore! I have the utmost respect for my team and others who run towards danger when others are retreating from it. Thank you Mrs Montgomery for your support and role in the company’s success to date 🙏🙏
Welcome to you Mr John Azar and all saints of the Most Holy ! SUPer THANKS for reaching out ! Please Say Hello to her till I Come ! ❤❤❤❤😊😊😊😂😊😢😮😅😊🎉🎉🎉🎉
The interesting thing about John Azar, and perhaps the most important ingredient to his success, is that he clearly has his finger on the pulse at all times and appears from nowhere at the first sign of trouble. Too many of our business “leaders” become invisible when they are needed or when their organization fails us as consumers. If there was an award for most accessible CEO John would win hands down. A man who truly understands what “service” is all about and as humble and down to earth an individual as you would ever meet. Kudos to the entire team at king alarm👏
Wow. I am truly humbled seeing comments such as this. Truly. I am a firm believer that a client need not see or feel my presence when purchasing a system or service but certainly if and when an issue arises then I certainly want to be at hand to try address it.. That’s the type of visible leadership I hope I offer and am delighted to know our clients feel that. Thanks again for your kind amd humbling words 🙏🙏👍
This is amazing, thank you for sharing Robert!
Tremendous respect for this gentleman. No lies told about his belief in good customer service. Customer of King Alarm from inception mainly because of his ethos.
Amazing!
Ms Lake. We are where we are only because of clients like yourself. Thanks sincerely and for the continued support 🙏
The funny thing is that I work in the security industry but my ability to verify and endorse every personal approach John speaks of in this interview comes from my observations in local lawn tennis. His attitude to business and customer service is exactly as he says it here but it's through the behavior of his children that I confirmed that he both lives it and teaches them to do the same. My impression of you has changed drastically over the past month or so. People will always chat baselessly; keep doing what you're doing John.
Impressive, thank you so much for your kind words!
Mr Dixon, thanks for the kind words. Thanks as well for the kind words regarding my children and your wise counsel to them off the courts which was much appreciated. Tennis teaches us as much about life as it does about the sport. Valuable lessons to be learned on the courts that will be useful elsewhere for a lifetime
A Gentleman who understands exceptional customer service!!
Agreed!
Thanks sincerely Ms Mighty🙏🙏. Much appreciated and thanks for the kind words
John Azar and the King Alarm team have been my security partners since June 2004.
There was a time when I relied regularly on their escort services. The team members were always dependable and professional.
I particularly appreciated the stop- bys to check that eveything was okay.
And, yes, I can attest to his attention to customer service and his personal involvement in that area.
Congratulations on the new service to come on stream...your own Ambulances.
Thank you for your feedback, Fae! Great words!
Thanks sincerely Lady Fae. I appreciate your continued support and particularly appreciate your feedback and wise counsel over the years. Keep safe and know that we are here for you as needed 🙏🙏
I love love love this channel!
Thank you!
I assumed he was younger! Such a service champion. Responsive, accountable....uncommon leadership by example. 👏 👏👏 The staff are excellent too....👍
The fountain of youth lol
Thanks sincerely Ms Edwards. Grateful for the kind words. Keep safe 🙏
I have always admired this man and his method of dealing with his customers and wanted to meet him in person. After your interview Mark, I only want to meet him more! Thanks for the insight and a great interview. Jamaica needs more business leaders with his customer oriented mindset and unshakable principles.
Francine, agreed - thank you so much!
Look forward to meeting you as well!! Thanks for the kind words.🙏
I can attest to the high quality customer service offered by John and his King Alarm team. His philosophy does trickle down to his employees too, have worked with them for years.
Also impressed that you are still using your BlackBerry, we may be the only ones left in Jamaica John!
Shelly thanks for your kind words and, of course, your support. I hope our staff act with urgency at all times but when they don’t you know I am here to assist. Blackberry as well? Wow , I knew there was something special about you!! 😂😂😂😂🙏👍
Thank you, Shelly - glad you enjoyed!
Great interview mark . Mr Azar i admire your work ethic . Keep up the great work.
Much appreciated, thank you!
Thanks sincerely and much appreciated 🙏🙏
Extraordinary businessman. He walks the talk and stands behind his ethos of customer service
Great!
How you been Lady Kimone? Thanks for the kind words!! Don’t be such a stranger 🙏
Excellent interview. Very informative and entertaining. The passion for customer service is clear.
Glad you enjoyed it!
Much appreciated!! 🙏👍
Great interview. Determination and positivity. Congratulations John Azar.
A Gentleman who understands exceptional customer service.
Thank you!
Thanks sincerely. Even more meaningful coming from you Lady Sharon ❤️
With been with King Alarm for years. Excellent service both in doing installations repairs and response.
Yes indeed! That's great!
Thank you🙏🙏. Again we would be nothing without the support of long-standing clients like yourself. I have a special soft spot for clients like yourself who believed in me and us in the early days when we were still an unproven entity. Thanks again🙏🙏
Very good interview. Mr. Azar is an exemplary businessman. He is is direct contact with his customers. As it relates to going public, in my opinion that's a no no. You have made and and to make strides in the market without any outside intervention. If it's not broken, don't fix it. The problem with Jamaica is that we try to fix unbroken thinks then we end up breaking it. Big up Mr. J. Azar.
Thank you so much!
Sir Donovan. Thanks for the kind words and for your continued support. Keep safe and in touch as needed .
Good job from you and your team. Very good customer service.
Thanks sincerely !!
One of the very few Jamaican companies, make that Caribbean companies, who understand the importance of customer service..
Agreed!
Thanks for the kind words and support. Much appreciated . Please make me aware if ever we fall below the expected standard 🙏🙏
Concept Driven Entrepreneur : No Nonsense, Quality Given.... "The Proof is in The Eating of The Pudding" ... John Azar's Moto
100%
Can say that again!! Thanks Mr Daley. Hope you good and keeping safe. Thanks sincerely for your role in where we are today 🙏🙏
Great interview and as an employee of KingAlarm trust me he is spot on!!!......I know this may sound a bit off topic but I wish the owner of my football club Manchester United had the same passion their brand just like Mr. Azar 😃 .....But very great interview 👏
Lol can’t help you with Man U! Thanks for the kind words Mr Henriques and thanks for being an integral part of the KingAlarm family 🙏🙏
LOL - Thank you Chavez!
Good afternoon mr john Azar need to get in touch with you personally about some serious situations happening at a location serious problems
This guy has the exact same name as me John Azar
Success!
That reply to email within 1 minute - I've experienced that. It's very strange to have the CEO of a company respond to a regular Customer Service email.
Thanks for your kind words. Important to always try treat customers as you wish to be treated. As a customer I hate when my correspondence is ignored especially when I have a service related issue with an establishment. I hope we at KingAlarm never get that way! Thanks again !!!!🙏🙏👍
Testimony!
Novar McDonald
Mr McDonald. Thanks for your continued support over the years. Again long-standing clients like yourself make what we do worthwhile! Keep safe 🙏
The staff at the command center are a disgrace
The so-called trainer for the Command Center is very disgusting.Her name is Rosealee Edward’s.What kind of people dem have at the command center.It’s a disgrace