How I Fixed Recent Starlink Slow Speeds & Reliability Issues

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  • เผยแพร่เมื่อ 23 พ.ย. 2024

ความคิดเห็น • 563

  • @jcristina
    @jcristina  ปีที่แล้ว +21

    In the last week, many SpaceX Starlink customers have experienced speed and reliability issues. After serious hands-on testing and research, I solved the problem!
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    • @msfitzsadventures
      @msfitzsadventures ปีที่แล้ว

      My upload speeds are very slow 2.6 to 5.4 Downloads are 45 to 110. never the same.

    • @FRANK101101101
      @FRANK101101101 ปีที่แล้ว +3

      JChristina, the king of spreading 30 second of info into a 15 min plus video for monetization purposes...........

    • @kosminuskosminus6668
      @kosminuskosminus6668 ปีที่แล้ว +3

      YOU TALK TO MUCH = THUMBS DOWN

    • @GlenKowalchuk
      @GlenKowalchuk ปีที่แล้ว

      So can Starlink fix the HEAT mode duty cycle to cycle ON/OFF instead of COOKING the cable (HIGH Amperage) ?

    • @joeh4669
      @joeh4669 ปีที่แล้ว

      Can you install the VPN onto the starlink router directly? or must you use a static IP and a second router?

  • @brentbean7903
    @brentbean7903 ปีที่แล้ว +6

    After suffering with Huges net SpaceX is an upgrade from a horse drawn wagon to a corvette. Our dish is in the wide open so no problem also living in Michigan my dish hasn't moved. My outages have decreased since we got our system in November. Great video having been a nuclear electrician for 4.5 decades I always look at how things work, your logic is very good.

  • @iRonDsubnet
    @iRonDsubnet ปีที่แล้ว +1

    I'm in NE-NC 10 miles from the Va. line, 18 miles east of I95 very rural. I've had a residential system sense Feb. 22. StarLink opened five cells in my area for 3 mouths and then shut them back down. I'm considered to be in a "Waitlisted", or "Unavailble area until 2023" so our speeds went from 180 down to 80 down. On an average I'm getting 80 down, 10 up consistently. I Stowed my system. Ran it back through Set Up. Same position. Slightly Northwest tilted down on a 28° angle with NW tilt of 14° with 0-obstructions, and my Pop too is in Atlanta. Thanks for your discussions on StarLink. I thoroughly enjoy them all...

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Thank you for adding to the discussion!!

  • @BlazerRox
    @BlazerRox ปีที่แล้ว +61

    Starlink customer service totally should have sent an email to every customer that they realigned their dish so that they know to check for new obstructions!

    • @jcristina
      @jcristina  ปีที่แล้ว +7

      Agree.

    • @gstar7686
      @gstar7686 ปีที่แล้ว +11

      LOL. Starlink customer service is a joke. Doesn't surprise me a bit that they didn't let anybody know about this.

    • @rickdeckard1075
      @rickdeckard1075 ปีที่แล้ว +7

      @@gstar7686 every company is like this now... in this particular case its like theyre forcing their customers to learn as much about satcomms as possible, by creating these weird but not completely indecipherable technical issues

    • @cjp1950
      @cjp1950 ปีที่แล้ว

      @@gstar7686 Elon for all his smarts is making the down side of his personality and mental defects clear.

    • @pbpager
      @pbpager ปีที่แล้ว +9

      I disagree, the initial setup has you check to make sure you have NO obstructions 360 degrees. We assumed that if we are clear to the north that north was good enough.

  • @skywatcherca
    @skywatcherca ปีที่แล้ว +2

    Mr. Cristina, I am an original Beta user - as you have been. I am not technical as you are, but does my system receive AUTOMATIC firmware updates - or, do I have to do anything to facilitate firmware updates. I watch and have subscribed to your channel, for many reasons, but one is that you are not a PAID stooge for some company: I appreciate this. Always, with respect, stay independent - as your comments are extremely important to your non-super technical viewers - as we depend upon your candor and honesty. Thank you, Sir.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      We will see! Honesty? What's that.. :)

  • @ericbeauchamp7211
    @ericbeauchamp7211 ปีที่แล้ว +4

    Dish reorientation happened here too. We had a wide open Northerly sky when we hooked up our rectangular SL dish in July 0f 2022 and it pointed Northeasterly. Internet speeds were great! Sometime around November 2022 our dish pointed WNW where some large trees are and our speeds decreased as a result. Trees were never in the way before. Signal strength is still OK but not great anymore. We will eventually need to get trees cut or trimmed in the future if we can't eventually get the dish to point back towards the Northerly direction. We are located on the US West Coast 47.6 N and 122.8 W. Seabeck, WA. Thanks for sharing your insight and expertise!

  • @GoFasterHD
    @GoFasterHD ปีที่แล้ว +1

    I'm up in MI, with the winter storm going on I'm pulling 150/13mbps, I mounted my dish on our barn 75" from the house, 0 obstructions in any direction, and ran a ether net cable to the house and theft their router out in the barn. I did this for multipole reasons.
    1 that 100" wire is to far to push the amps needed for the heaters and motor over time could be issues.
    2. the 100' cable is more expensive than the cat5 cable and cheaper to replace if needed.
    My unit always points towards the north.

  • @SeahawkAz
    @SeahawkAz ปีที่แล้ว +2

    Theory makes sense. I live in southern Virginia about 100 miles from the coast and my dish hasn’t changed

  • @TomSpurlock
    @TomSpurlock ปีที่แล้ว +1

    Only the GREEN 1.5 satellites can work while over the ocean. Those satellites use laser communication with other 1.5 satellites that are over land, relaying to the nearest ground station. With enough 1.5 satellites operational now, they recently turned on the 1.5 capabilities with laser relay capability. This can now spread the load over a larger area, hence relieving traffic a little, by distributing some of the load to satellites that are east and west of coastlines, helping increase bandwidth along the coastlines. Yes, this may foul up your reception if you have new obstructions that you're unaware of, but it's very clever what Starlink is doing to increase bandwidth, using 1.5 laser relay capability. Good video, THANKS!

  • @paivarico
    @paivarico ปีที่แล้ว +1

    I live in the south of Brasil, in a rural area. A have Starlink for more than a year, and since two months for now the connection became intermittent… not every time, but sometimes was impossible to surf the web. In contact with the Starlink Suport they send me a new gen 2 antena (my actual is gen 1). I have lots of security systems plugged in by wire, sometimes it can’t connect remotely. The explanation is: inside the antena exist thousands of micro antennas, and some of them are broken, and when have a change between these antennas, these intermitence happen… these don’t interfering the speed and latency, the transmition simply stop for a wile.

  • @johnelsbree9859
    @johnelsbree9859 ปีที่แล้ว +3

    I'm about 40 miles north of Seattle. I noticed last month that my dish was pointing northwest instead of north like it used to. I had thought about it, and reached the same conclusion as you did: why not utilize the birds out over the ocean that were otherwise largely unused? Not a problem where my dish is located now; I have no obstructions to the west or northwest, which the app confirms ("All good! Starlink has not been obstructed recently.")
    But. I am doing new construction now a few miles away, and I had planned my site (including a substantial logging operation) around the "check for obstructions" camera scans I had taken using the Starlink app. Now I am beginning to worry that a remaining stand of 100' tall Douglas Firs to my west-northwest will prevent me from using Starlink at this new location. Construction is not yet far enough along to attempt even a temporary dish installation to verify. But now I am very pessimistic.
    Is there a way to configure the app to scan the *actual* area of the sky that will be used at a particular location?

  • @plinytheelder1956
    @plinytheelder1956 ปีที่แล้ว +2

    Yeah, I've noticed the very same thing in the last few weeks. I'm currently traveling down the coast of Oregon with my Starlink. When I first started this late fall I was in Long Beach Washington and it was pointing due north and now I'm about midway down the Oregon coast and it's pointed N/NW. I too busted out the compass a few times to verify this. I wasn't sure what to think, but I'm glad to see I'm not the only one noticing this. Thanks for video!

  • @TheJojoaruba52
    @TheJojoaruba52 ปีที่แล้ว +2

    I learned a lot from your video. I am still not clear as to how to reposition my dish in a way that is an easy fix.

  • @johnzuver
    @johnzuver ปีที่แล้ว +3

    Located outside of Portland, Oregon. My dish was north northeast before and now it is north northwest. Also, if you go to your star link app click on visibility the animation will indicate where your dish is pointed.

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      👍🏻🍵👍🏻

  • @Dylant38
    @Dylant38 ปีที่แล้ว +1

    Yes and yes, service is to the north for me, I’m located in a valley with more open air toward the north, east and west I have about 70 degrees of visible sky, toward the north is around 98 degrees. Not a lot of visible sky but the outages are less consistent and the speed gain from the dish is much better than the 1 mbps I used to have.

  • @9thousandfeet
    @9thousandfeet ปีที่แล้ว +16

    I get that Starlink may have tweaked some dish orientations to increase connectivity to satellites traveling over less densely populated areas - that does make sense - but if that new orientation causes the dish's new field of view to contain obstructions that were not present in the previous field of view, one would expect that any outage increases will be identified in the App as "obstructed", and the obstruction map will show red (ie, obstructed) areas that were not previously present.
    If there's no change in obstructed outage frequency, and the obstruction mapping remains unchanged, something else is probably going on.
    A lot of folks have jumped through big hoops in their dish installation to avoid obstructions, with tree work, tall masts and all kinds of pain-in-the-ass stuff.
    So it must be said that to have the orientation of the dish suddenly change without warning so that a whole shitload of new stuff is now obstructing the field of view would be a real bummer.
    If that's what they're doing, the biggest effect is likely to be additional swamping of Starlink Support with even more traffic. Given that they're already totally overwhelmed, and that efficient customer support has never been one of Elon Musk's serious priorities anyway (talk to anyone with a Tesla that's quit on them for context), that's not gonna be a Good Thing.

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      Great points.

    • @claysyfchuck3313
      @claysyfchuck3313 ปีที่แล้ว +2

      They either didnt do enough work or didnt correctly identify when SL said clear 360 virw of the sky so its on whom...?

    • @lennygemar1021
      @lennygemar1021 ปีที่แล้ว

      @@claysyfchuck3313 Exactly.

    • @dmn5384
      @dmn5384 ปีที่แล้ว

      th-cam.com/video/zaUCDZ9d09Y/w-d-xo.htmlsi=jUE1tGoMlsf1xsCd

  • @darkshadowsx5949
    @darkshadowsx5949 ปีที่แล้ว +1

    i wouldn't wait till spring to cut down a frozen tree.
    last weekend went on my roof scooped all the snow off where i wanted to permanently install the dish and waited next day for the sun to melt the remainder and dry the roof. installed it and was good to go. sure i was a little cold but it was worth it.
    my dishy is still facing north and connected to 14 satellites. i just seem to get a lot of disconnection between 3-5am with no obstructions.

  • @NormanMcGregor
    @NormanMcGregor ปีที่แล้ว +9

    Here in Haida Gwaii, Northern Canada, my dish used to face SSW, yes SSW. In far Northern Canada, dishes point South not North. But reciently the dish has moved to more direct S position, however speeds have gone up dramatically! I am now getting download speeds in the low 360mbps VS the 200 - 250mbps I used to get. I like this new change!!!

    • @claysyfchuck3313
      @claysyfchuck3313 ปีที่แล้ว

      Same north of 60... but I researched that this may happen so any new obstructions are one me not on SL...

    • @hughwaller6789
      @hughwaller6789 ปีที่แล้ว +1

      I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.

    • @NormanMcGregor
      @NormanMcGregor ปีที่แล้ว

      @@hughwaller6789 Yes it seems the the service is getting better for sure!

  • @Nikitafrom233
    @Nikitafrom233 ปีที่แล้ว +1

    Some people make flat dishes for their RV's, you might try to remove motor connection and point it manually

  • @RobertJory10
    @RobertJory10 ปีที่แล้ว +1

    I am in Florida also and the same thing happened to me. My north sky was clear, now it points more to the East where big trees are , DAH, thought they were supposed to make it better. Those trees are protected and Florida won't let us cut them down.

  • @jmoss99
    @jmoss99 ปีที่แล้ว +2

    Exactly what happened here. Was North now is West Northwest. Northern California Santa Cruz mountains. Now I am pointing into 220 foot Doug Firs. Now I am considering disabling the motor or at least isolating the dish from the stand by supporting it from it's sides. Then the motor can do what it likes and it won't effect the dish. I am not going to cut down any more trees.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      I had to cut back a large tree to ENE of the dish after the re-orientation.

  • @HolmstromRules
    @HolmstromRules ปีที่แล้ว +8

    I think your analysis makes sense. It's a great way to try and spread the load on the constellation that effectively improve performance with zero costs. It sounds like the only thing they need to incorporate into the scheme is a means to allow each impacted dish to move back to a traditional orientation if repointing the dish causes more obstructions. I assume that they aren't repointing everyone in Florida, because that would seem to mostly move the congestion to the birds over the ocean instead of the ones up north. So instead of randomly repointing people in Florida, perhaps they could have the mange the population of dishes in places like Florida and other coastal areas and find dishes where the new orientations would work fine and repoint enough of those dishes to spread out the traffic.

    • @dmn5384
      @dmn5384 ปีที่แล้ว

      Someone already did the math on Starlink and it doesn't work out.. the amount of van with each satellite is capable of, combined with the fact that the majority of the time they are over ocean, means that Elon Musk needs a shit ton, absolute shit ton of satellites.
      th-cam.com/video/zaUCDZ9d09Y/w-d-xo.htmlsi=jUE1tGoMlsf1xsCd

  • @baronlund9725
    @baronlund9725 ปีที่แล้ว +2

    I believe you are spot on. I had to just run outside and check the dish. Cold, dark and snow here in Mn at -6. The dish is where it always has been for south central MN. Speed only 65 on this evening.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      🍵👍🏻

  • @cliffx7
    @cliffx7 ปีที่แล้ว +2

    And the only way to guarantee good Starlink service is to have a 100° open sky above you. When I set up my ex-wife’s star link, this is what it showed using the augmented reality portion of the set up. I have seen 50 or so people set up Starlink and almost none of them did this properly. Even if you relocate your Starlink dish or cut down that tree to your east that doesn’t mean that Starlink won’t change the direction once again. Great videos by the way, and really good information. You got my subscription!

  • @su8pack13
    @su8pack13 ปีที่แล้ว +1

    Just checked, and my dish is still pointing north as it always has for the past 10 months. 74.1 down, 13.6 up, ping 28ms now. NE PA area 11PM.

  • @sharong8841
    @sharong8841 ปีที่แล้ว +2

    It is -6 and blizzard conditions here in S Central MO since yesterday 12/22, Starlink performing flawlessly . Thank God I no longer have Viacrap or we would be totally isolated with no cellular service or internet. As long as power stays on we are cruising with Starlink.

  • @zoltankaparthy9095
    @zoltankaparthy9095 ปีที่แล้ว +1

    My dish did re-orient westward. It had been pointing north, now it points west out over the Pacific. I live in NW Oregon. No obstructions.

  • @RedestBeard
    @RedestBeard ปีที่แล้ว +1

    This is 100% it... I am in Western Washington, and have been having MASSIVE issues with speeds going from amazing to nonexistent. Just went outside with my compass... my dish is EXACTLY 60 degrees West NorthWest... right into some trees. Even though my app shows no obstructions. Got a big day with the chainsaw tomorrow.

    • @jcristina
      @jcristina  ปีที่แล้ว

      😂 that’s what I had to do.

  • @joseph.cotter
    @joseph.cotter ปีที่แล้ว +2

    It's not a problem up north since there are no leaves, thus no obstruction. It won't be a problem till leaf out and by then it is warm.

  • @Road.Dog517
    @Road.Dog517 ปีที่แล้ว +2

    I'm on the coast of Maine and I noticed recently that my dishy was pointed differently, but fortunately I'm still getting a good signal. Thanks for the info, I'll pay a little more attention to it now.

  • @davidadams3669
    @davidadams3669 ปีที่แล้ว +31

    How to take 19 minutes to tell a story that should have taken about 4. Thanks for the info anyway, I guess.

    • @jmc5985
      @jmc5985 10 หลายเดือนก่อน +10

      Does he get to a point? It just keeps going and now I'm bored to death of this guy.

    • @SARDOGFL
      @SARDOGFL 7 หลายเดือนก่อน +1

      ​@jmc5985 maybe watch another channel? Dunno... I personally prefer to learn any science and reasoning behind @JCristina vids. Wish my former teachers and professors had the same conversational delivery... I may have finished college!
      In the meantime, why not simply fast-forward the YT?

    • @cade4784
      @cade4784 2 หลายเดือนก่อน +1

      @@SARDOGFL no this dude just keeps talking going on and on get to the point

    • @mmast7554
      @mmast7554 หลายเดือนก่อน

      Grifter​@@jmc5985

  • @scottwilliams6122
    @scottwilliams6122 ปีที่แล้ว +1

    Good information. I am in northern Idaho and my dish has not moved. I am also not seeing any issues with speed etc.. Have had Starlink for one year now.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      👍🏻🍵👍🏻🍵

  • @AaronJacksonJS
    @AaronJacksonJS ปีที่แล้ว +4

    FYI for anyone interested. I'm on the West Coast, Canada and we have a foot of snow and Dishy is Clear and working good. The snow melting works! Cheers, great info as always!

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Great info!!! Thank you.

  • @renroderick
    @renroderick ปีที่แล้ว +6

    I noticed that when I approached my data limit last month (November) that my SL had moved more to the west. I had 'guessed' that they had done that to 'throttle' my bandwidth. BUT, since I'm now in a new data window, the dish is still point at about 300 degrees, out over the Pacific I had postulated a similar theory....since I live in SW Washington state, just south of Chehalis, Washington. I agree with your hypothesis that they have 're-aimed' dishes of users near costal areas of the country to better use the 'under-used' bandwidth of the satellites over the oceans. I also now have a trees in the way ...I may be able to relocated the dish to a more suitable location...time will tell.... Thanks for confirming my theory!

  • @darioampuy
    @darioampuy ปีที่แล้ว +3

    i believe next gen dishes or even current ones with a couple firmware upgrades will overcome coverage issues, specially when the constellation is more mature and complete. it will be a time when the amount of starlink satellites will be dense enough to the dish to never move again and work even inside buildings, as the idea of cheap satphone is gaining traction

  • @hughwaller6789
    @hughwaller6789 ปีที่แล้ว +1

    Good analysis and advice, thanks. I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.

    • @jcristina
      @jcristina  ปีที่แล้ว

      Thanks for sharing

  • @thomasmarshall2007
    @thomasmarshall2007 ปีที่แล้ว +1

    I watch all you Star Link videos you do a great job! I also had sort of a problem like this but I figure it out, but first when I installed my unit it pointed directly to North East into Saskatchewan but I live in Alberta. So this is what I did I unplugged the unit and moved it to point directly North. Low and behold It realigned with a HOP about 600 Miles closer and boom faster speeds.

  • @stevehildreth1934
    @stevehildreth1934 ปีที่แล้ว +1

    Yes, I have checked our dish. It is pointed due north. Ours is the RV version which as far as I know is not linked to a specific location and is limited speed purposely.

  • @ambassadorsoftheflameofmer5651
    @ambassadorsoftheflameofmer5651 ปีที่แล้ว +1

    I am in the lower panhandle of Texas. I noticed that the Starlink Coverage tracker use to point at satelites north south (Austin) east (Dallas) and west, but now the tracker show I am only picking up satelites over Kanas and Colorado, the central plains with less population. My speeds for me are up from 30 to 60 at night to 80 to 190 at night which is great for me. Also noticed that running a test when my dish is locked on satelite over Denver or Kansas City (heavy population centers), my speed are temporily to 20 and 30's. Back over the Great plains, speeds back up. Like you said, they are trying to point you at lower trafficed satelites.

  • @robertgrayraleigh
    @robertgrayraleigh หลายเดือนก่อน

    After the three or four minute point, these videos are priceless. I love this channel. Thanks J.

  • @robbrenneman6051
    @robbrenneman6051 ปีที่แล้ว +20

    Great video as always, good information and presented so well! It has been said before but those who complain so much about Starlink and talk about switching to other options clearly don’t need the service to begin with. I moved to a rural area for a lifestyle change for my family. I foolishly made the decision without considering internet but had some time to figure that out while looking for our permanent home. I wanted to keep my tech job of 29 years (working from home for the last 20+ years) but without good internet I would not be able to. Came to find out that Starlink is the only option. Traditional satellite internet providers are the only other option in my area but really not an option at all for the type of internet service I need. Starlink literally saved my career and it has been working really well for me. For those who have other options - by all means move on to those options and leave Starlink for those of us who really need it.

    • @dermatologymiami
      @dermatologymiami ปีที่แล้ว +1

      What was the relevant factual information and how long did it take to present

    • @supersportimpalass
      @supersportimpalass ปีที่แล้ว +4

      I recently came across a user map for my area and it was sad to see how many were located in heavily populated cities.

    • @weasel101
      @weasel101 ปีที่แล้ว

      Yeah it's odd to have some ppl overpaying for the service when they have land lines near. I will be getting a fiber line here soon and will give my dish to a guy out in the sticks.

  • @rickbackus4620
    @rickbackus4620 ปีที่แล้ว +2

    I live in the NW part of FL and have had excellent success with Starlink. I do notice though at 8:00 PM central time service begins to fade a bit but not for long. speeds have reduced since I’ve had service in June 2022 but overall no complaints. Probably one of the best investments I’ve made ever.

    • @dmo848
      @dmo848 ปีที่แล้ว

      Agreed, I'm in Ocala and we had Hughes net. I'm connected all the time now

  • @jmoss99
    @jmoss99 ปีที่แล้ว +1

    Yeah, I am not going to do that. Who knows where starlink will want the dishes pointed next. I am first trying a cradle to hold the dish. That will let the motor to move freely and not change the dish direction. I am glad I found this out now before I had a tree service mount the dish at the top of a topped 122 foot Doug Fir.

  • @jigster365
    @jigster365 ปีที่แล้ว +2

    Just watched your video. Went outside to look at my dish. Mine moved too. I'm in Oregon so of course it moved west, toward the ocean. Glad there's no obstructions though. I'll keep an eye on my speeds. Thanks again for another great video. 👍

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      Love to help.

  • @jmarkhamilton
    @jmarkhamilton ปีที่แล้ว +1

    We use our Starlink mobile. Both on the water on our sailboat and on land in our travel trailer. Challenges with cell, cell boosters, routers, Wi-Fi and such do not work when cruising or even at marinas. All summer we had amazing connectivity. That is until roughly 60 days ago. Similar to others, we started having unreliability issues. In Olympia WA the dish made the move to the west. Before that and even after the re-orientation, our speeds and reliability degraded. Recently we came back to CA where our home base is south of Yosemite. The dish is again pointed north. Better signal reliability. However, we still are getting pesky drop out’s. We have already dropped our service with a cell router company because it was more money with less reliability than Starlink. However, at the moment, Starlink is on par with the cell router company. I am bummed we might have to make a switch yet again.

  • @cynthiatucker6962
    @cynthiatucker6962 ปีที่แล้ว +2

    Just setting up Starlink, very helpful video - fyi- in the north we cut trees in winter too :)

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      😂 thanks for being here.

  • @annietaylorsmith3876
    @annietaylorsmith3876 ปีที่แล้ว +1

    Thanks for all your info. I have been without Starlink service for 15 days and only received AI generated Customer Service responses (2 in two weeks) from Starlink. I did adjust my "Dishy" hoping it would recalibrate. I have no cell signal at home due to my rural location so I can't even access the app to see if Starlink has responded unless I drive 16 miles to the local town. Growing pains suck, but my only alternative is 12 Mbps DSL telephone Internet. 😫

  • @Adwest2323
    @Adwest2323 ปีที่แล้ว +2

    I noticed same thing few days ago in central Florida, I don’t have obstructions but had horrible service last night.

  • @brandonmiller2812
    @brandonmiller2812 ปีที่แล้ว +2

    The dish not moving isn't always true. You must have good weather because where I live in Florida, if it loses signal due to a storm that's been going on for a while, it will go flat for awhile and then come back once it finds signal to the proper location. I've watched mine do it. It's basically the same thing as stowing and unstowing.

  • @waldogtv5486
    @waldogtv5486 ปีที่แล้ว +1

    Also in Florida, When I first set mine up it was pointing North West very slightly, and it's been there for a while, and now it's pointed exactly due north, and my service has gotten WORSE. I was getting 80-90-150, now I'm getting 30 average. To make things make even LESS sense, the NW position had a tree directly in front of it, and the N position is clear! Dunno man!

  • @eddiegeorge2658
    @eddiegeorge2658 ปีที่แล้ว +1

    JC - Just set my dish back north (actually -16 degrees NW). I live in Aiken, SC so it had me out over the ocean, like you. I was getting a constant 50mbps before I moved it, now I'm back up to 160. Thanks for all you do. BTW, my dish did a software upgrade right in the middle of testing, that may have helped, too. Now it's moved back to 40degrees East, but it's still over 120mbps.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      wow!! They are hunting for a good balance I'm guessing.

  • @williamdaugherty3579
    @williamdaugherty3579 ปีที่แล้ว +1

    Hi J, I noticed the same thing with my dish in Lake City, FL. It had moved to the east a few degrees but with me the signal is better. If it had moved more to the west it would have aimed at a tree. Thanks for checking because I wondered what the he'll happened.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Thank you for adding to the conversation.

  • @mervinburns
    @mervinburns ปีที่แล้ว +2

    FYI. I live in Ireland and my dish aims to the south. Presumably because most of the satellites are to my south. Works very well. My previous local provider (Imagine Broadband) would take 3 weeks to come out to repair and speed was usually below 5mb. Now I get close to 300mb. I recently moved dish from temporary position to my totally unobstructed roof and it has transformed the reliability with obstruction issues removed. Great videos BTW. I don’t know how you manage to get all the info.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      :0 Glad you're here, Mervin!

  • @DarqVenom
    @DarqVenom ปีที่แล้ว +1

    I live in Washington state on the Olympic peninsula in a small rural town. I noticed all of the dishes on my road (a lot of us on starlink out here) are all now pointing to the west so I find that to be true. I'm not getting on a ladder anytime soon to work on any obstructions I have but have noticed more consistent drops.

  • @barntapes3414
    @barntapes3414 ปีที่แล้ว +2

    We’re in Western Idaho and we live in a remote, deep canyon with trees all around. StarLink works fairly well here, but it has slowed a lot this year. I have noticed that my dish reoriented for awhile but is now back to true north. Weird…

  • @weldonlawrence473
    @weldonlawrence473 3 หลายเดือนก่อน +1

    Wicked presentation and I am here for the full class!
    Really appreciate your method of sharing information.
    Have a good one!

    • @jcristina
      @jcristina  3 หลายเดือนก่อน +2

      Truly appreciate that. Welcome.

  • @iguanac6466
    @iguanac6466 ปีที่แล้ว +1

    I live in the SE TX area. Same thing happened to me. I was getting dropouts every 10 minutes for 1-4 minutes starting maybe a month ago? The 3D map that dishy provides didn't show any difference in position, but I didn't go out and look at it (as I should have). About a week ago, though, I noticed the dropouts went away. I just looked outside and dishy is point north-ish, though. No idea where it was pointed during the disconnects.
    I had just spent $1200 getting trees close to my house removed for the north-facing direction. I would prefer lower speeds than having to drop $1-3K removing trees (some are close to houses and some are close to power lines...neither are anything a non-professional would want to deal with). The disconnects are not acceptable.

  • @johnanemone7821
    @johnanemone7821 ปีที่แล้ว +1

    Been experiencing slow speeds, drops and high latency very recently. Just looked at my dish, and sure enough, it's pointing NE and right at a tree. In FL so the chain saw comes out this weekend. :)

  • @mountainconstructions
    @mountainconstructions ปีที่แล้ว +1

    Set up 2 SL Services last week, both have Dishy pointing out to sea
    Both are coastal properties
    Interesting concept

  • @randygregory7826
    @randygregory7826 ปีที่แล้ว +1

    So I checked my Debug log as I do every day, because I can pickup on when they reboot my router or download another update. 2 days ago your right they rebooted my router. I checked my direction according to the Debug. between 1.55 and 2.55 ( fluxuates) Azimuth, and 63 - 64 degrees lattitude, so I think mine is still pointing a couple degree east of due north as it has been. But really there isn't much of anything in that direction from my location, so maybe it will stay in the north orientation for now. Still get slow speeds in the evening, but tonight not too bad.. Thanks for this very interesting information as always. R.

  • @michaelbruner3555
    @michaelbruner3555 ปีที่แล้ว +1

    I really lucked out!! When I went to the address you said, I got a message for an update you said could be the cause. After the update and me going to bed, sure enough, my dishy turned 90 degrees but pointed straight up! If it had stayed in the angle it was originally, there were two 150 year old trees, one of them in my neighbors yard. No way would I have been able to trim either one.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Wow!!!!!! 🍵🍵

  • @gravelydon7072
    @gravelydon7072 ปีที่แล้ว +5

    Interesting. Mine also moved but not to the East. It took on more of a tilt to the North. Which may be why the outages have become fewer. It should be picking up Southbound sats earlier, which predominate this area. 102 seconds of outages in the past 12 hours compared to nearly 300 before. Also noted that most of the connection are going thru by way of the 1.5s and laser links to places other than here in Florida or Atlanta even though it still gives an Atlanta IP address. 161Mbps down and 23Mbps up with a 30ms latency, just tested.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Nice speeds.

  • @manbearnug4015
    @manbearnug4015 ปีที่แล้ว +1

    Thanks for the video; enjoy your content. West Coast here: same dish adjustment, same slow down.... A bit disappointed with the click-bait title, unless I missed how you "Fixed" this.

  • @LBaldwin21947
    @LBaldwin21947 ปีที่แล้ว +1

    I think your assessment makes sense. Might the "visibility' section of the phone app help identify the problem.
    Thank you for all the useful information you deliver.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Thank you for being here.

  • @alfman95
    @alfman95 ปีที่แล้ว +1

    A friend of mine is considering satarlink.She is under the impression that you can put the dish inside the house.I am telling her that it has to be out side and she says no that it can be inside facing a window.

  • @cambobby2011
    @cambobby2011 ปีที่แล้ว +4

    I've used Starlink for 1.5 month now. Love it compared to me cell phone. Last night though, speed was REALLY slow. I just restarted my computer. I don't know why, but then the speed went up to close to 200 Mbps. Wow, that's fast. At least, for me it is!! :)

  • @anthonynye1747
    @anthonynye1747 8 หลายเดือนก่อน +1

    man oh man. the map is so filled up now compared to this! Amazing!

  • @allenvaas
    @allenvaas ปีที่แล้ว +1

    Your videos helped me with my starlink. I'm still having obstruction problems but that's minimal.
    Videos are kinda long but I they help for those that don't understand this kinda stuff like me.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Thank you. I encourage skipping around the content as some is basic level and other areas are more advanced.

    • @allenvaas
      @allenvaas ปีที่แล้ว +1

      @@jcristina I used OpenDNS on my router and it crashed my router. I had to rest my router because I couldn't connect to it after. That's just my experience with it and thought I'd share it if you knew anything on why it crashed it.

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      @@allenvaas try 1.1.1.1 and 8.8.8.8 as a secondary backup.

  • @richl6725
    @richl6725 ปีที่แล้ว +3

    Always great information, thank you. I am on the West coast as well. One thing I noticed is the prime time are off as well. I do my night dl's starting at 9 PM. Which should give me two hours of prime time, but when I check the usage, I see 0 usage. Go figure. Could it be that when the dish points out to the farther out sats, it has a time delay? I would guess the sats we are getting may be in a different time zone. Something to thing about.

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      I believe it to be “local time” based on the location where the dish is in use.

  • @harrykaincles
    @harrykaincles ปีที่แล้ว +1

    I live in Southern Louisiana and mine hasn't moved at all. I done speed test while watching your video and I am now getting well over 100 meg download and normally I was only getting 25 to 50 megs down. Looks like they made it better for some and made it worse for others.

  • @11Bretired
    @11Bretired ปีที่แล้ว +1

    This was outstanding information. I periodically stow my dishy and unstow. This seems to help restore orientation and better performance

  • @rickdeckard1075
    @rickdeckard1075 ปีที่แล้ว +1

    we're back to having to hold the "rabbit ears" in the just-right angle while standing on tiptoes...nice job putting the pieces together on this.

    • @jcristina
      @jcristina  ปีที่แล้ว +2

      Thanks so much and yes, it feels like that at times.

  • @kipper2385
    @kipper2385 ปีที่แล้ว +1

    I think you could be spot on, well done ( In France (Region 63500)getting Hardwire speeds of 85 to 100 DL and 15 to 25 UL wireless is 180 to 250DL and 50 ish UL with a badly sited dish)

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      🍵👍🏻

  • @cliftonveasey1482
    @cliftonveasey1482 ปีที่แล้ว +1

    Close to the Athens Ga area and my dish pointed North for the past 7 months. Even had trees cut down to get the best signal. Now as of last week it's aimed NE. I'm hoping this summer when the leaves grow out I don't have to spend more on tree removal. So far I haven't seen obstructions and it's running fine . This spring will tell all...

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Absolutely. Fingers crossed.

  • @muddyexport5639
    @muddyexport5639 ปีที่แล้ว +2

    Not a Starlink user due to all the trees around my and neighbor's houses. However, good catch!

  • @TomBTerrific
    @TomBTerrific ปีที่แล้ว +1

    Being one of the forgotten. I’ve been signed up since 2021 when the beta was going on. I’m one of the 99ers prior to the cost increase. Being here in Central Florida (Ocala) we still don’t have our service available albeit they have given out dishes on the mobile service plan at an increase cost. My new estimate for service is late 2023, which is the second revision estimate.

  • @brucewebber6983
    @brucewebber6983 ปีที่แล้ว +1

    I live in W central WA state almost in the middle between Portland and Seattle in the foothills . I need to look at my dish I have one of the round ones been doing this for a while . I do have a few outages but good speed just did a speed test 1 AM PST, 118.37 download ,12.47 up . Thanks for your videos

  • @mauricesparks5709
    @mauricesparks5709 ปีที่แล้ว +2

    I live in the Redwoods in Northern California... I cant cut one of them suckers down, they are huge. So I guess now I am screwed

  • @energytechnologies206
    @energytechnologies206 ปีที่แล้ว +3

    I noticed the dish move a few weeks ago didn’t think much of it. I’m in Kirkland WA near Seattle
    It is pointed NW -25 borescope. It’s pointed right at the Alaska downlink point basically. Amazing they shifted dishes to avoid congestion.

  • @doncalifano7304
    @doncalifano7304 ปีที่แล้ว +1

    Yep, I’m in central Florida and my dish moved from north to northeast. No obstructions though. It seems about the same.

  • @billpage7438
    @billpage7438 ปีที่แล้ว +2

    DOWN FROM YOU IN PALM BEACH FLORIDA, NO SLOW SPEED WHEN THE DISK MOVED FRONM NORTH TO NE

  • @davidadin9095
    @davidadin9095 ปีที่แล้ว +1

    first of all. I absolutely love your videos! Secondly, I am a starlink user and I experience frequent drops in connection. Now I don't know if this will help but while perusing starlinks main website, I saw a support article that you can "upgrade" your standard satellite for a high performance one at a cost? It didn't mention the cost but looking over the high performance specifications it is a bigger dish that can see 35% more sky allowing it to connect to more satellites and states that download speeds are typically 3x better during with hotter temperature, which for me would be awesome because I live in a hot climate location and during summertime it easily hits 95 degrees. I submitted a support ticket just to see what the cost would be for upgrading and I'm going to assume that its expensive. Definitely worth looking into.

    • @Tumbleweed5150
      @Tumbleweed5150 ปีที่แล้ว

      I would be interested in knowing how much the higher performance dish costs, if they ever got back to you. Thanks!

  • @martehoudesheldt5885
    @martehoudesheldt5885 ปีที่แล้ว +1

    i am on the west coast WA> and yes my dish is pointing north west now . i looked at the app "check for obstructions" and found out . for me nothing in the way. all good

  • @shanehanson6013
    @shanehanson6013 ปีที่แล้ว +2

    Every time I see someone talking about Starlink problems I check my speeds and to-date I haven't seen any real issue. Today I saw speeds up over 120Mbps, and in previous tests on occasion I have seen it a bit below 100Mbps. But when my previous ISP only offered 10Mbps (usually ran under 5Mbps), nothing I have seen to this point is really an issue. As for drop outs I never see them during peak hours. If, on a weekend, I am up late streaming a movie I may see a drop out around midnight or 1am, for like 5 or 10 minutes, and that is only on a rare occasion.
    They should let us know if they are reorientating the dish, if they pointed mine west too much that would be an issue. But as I am in Wisconsin I doubt that will happen.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Fantastic!!!! Very fortunate.

  • @gabbyrose1685
    @gabbyrose1685 ปีที่แล้ว +1

    Thank again good information going to try to put the dish up higher on the roof because it like it moved. Thanks again.

  • @jamesj9325
    @jamesj9325 ปีที่แล้ว +2

    Great video as always Joseph! Want to connect Starlink via Ethernet to new VOIP phone service. Got Ethernet connection to iMac. Starlink FAQ says buy switch to connect both. Would that mean switch to iMac and turn off phone or switch to phone disconnect iMac? No response to this question from past 10 days from Starlink. Another alternative would be to connect phone via Ethernet to another Starlink mesh. Any ideas for better VOIP service company that can screen and block spam calls? What do you or your subscribers think? Thank you, James

  • @RoarkLaughed
    @RoarkLaughed ปีที่แล้ว +1

    So I am in northern Maine, my dish went from North to almost exactly North-East. I cut trees to get a clear northern view and luckily the change is where I would have preferred it in the first place. Pain in the ass? eh, kind of. I am still thankful for high speed internet though. This change has made my upper DL limit higher (from about 250 mb/s to just over 300 mb/s). What I am noticing though is more outages less than 2 seconds, but basically zero over 2 seconds. It's still too early to know if the trade-off was worth it, but it is something worth noting.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Thankful it moved to the location you would have preferred from the beginning.

  • @briansorensen858
    @briansorensen858 ปีที่แล้ว +2

    Hi Joseph. Thank you for your interesting video about Recent Starlink Slow Speeds & Reliability Issues. I have installed the TP-Link Mesh Wifi as per your instructions, and it works great between two buildings on my property, but I am thinking about hardwiring for ultimate performance.
    between TV's etc. I live in Mexico in the winter time where I use my Starlink. Temperature is a constant 86 degrees Fahrenheit. What type of exterior Cat cable would you recommend? Do you think the cable will get too hot in a plastic conduit? Does heat have anything to do with Cat cable performance? Sorry if I am posting this in the wrong place.

  • @Tarzan0123
    @Tarzan0123 ปีที่แล้ว +1

    We live north of Orlando and just noticed our antenna was pointing upward and northeast on Saturday when changing a floodlight. Today after watching your video I went to my Starlink account and looked at visibility. It shows my antenna pointing northwest yet I go outside and it's pointing northeast. It physically looks like I have more obstructions to where they have parked my antenna now yet the visibility page shows that I am mostly clear.I am not having any issues with my Starlink. My Starlink account page has a software update waiting to be installed so I will do that soon. FYI my Boresight Azimuth is around 32 and Boresight Elevation is 61. I do not know what it was be for. Thank you for the video and keeping us informed.

  • @GlenKowalchuk
    @GlenKowalchuk ปีที่แล้ว +1

    Merry Christmas Joseph! Hope Starlinkers don't burn out their Dishy motors STOWING in -20 winter temps. The last thing you want is a STUCK dishy in winter. The cold weather is also causing cable connectors to contract (disconnect) from Mr Bevel. So many folks are experiencing disconnects these past couple cold weeks. Maybe it time for a "TESLA RECALL" if everybody's Mr. Bevel is disconnecting in the cold?

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Happy holidays!

  • @garrettpieren2189
    @garrettpieren2189 ปีที่แล้ว +1

    I live in Oregon in the forest, I have 13% obstruction, to the west I would have to do a clear cut to get rid of the tree's, the west is my most obstructed area. I notice mine turned that way after we had a power outage. I'll continue to deal with it because the alternatives where I live are horrible. The only thing I cant do is Wi-Fi calling or zoom. I get dropped out of those.

  • @chrisboucher79
    @chrisboucher79 ปีที่แล้ว +1

    WOW!! you solved it, I would have been left wondering, missing the fact it’s pointing to my tree. 😂 thanks, I save all your videos. I ‘ll periodically check my dish when i get it in about a week.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      So glad you are here and took the time to let me know that my video were of value to you. Blessings.

  • @kal2681
    @kal2681 ปีที่แล้ว +2

    Correct me if I am wrong please, but when I check for obstructions with the app, or the app IP address, and I don't get any red dots, then it isn't an obstruction. I am in Ca, and over the past year, my service has degraded by almost 50%. Thank you for informative videos about Starlink.

  • @Kaydan100
    @Kaydan100 ปีที่แล้ว +1

    People in the north just normally cut down the whole tree and use it as firewood especially when it’s cold out lol

  • @rob8379
    @rob8379 ปีที่แล้ว +3

    Thank you. I'm very upset with Starlink. I went to T-Mobile home internet for $50/month. Big fan of Elon. But more than doubling my bil is unacceptable.

    • @Mensan1960
      @Mensan1960 ปีที่แล้ว +1

      I hate Elon. But I live on a rural farm. I don’t have a lot of options. Startlink is far from the “rural broadband internet” that was promised.

    • @jcristina
      @jcristina  ปีที่แล้ว +1

      Not available here.

  • @Huskerfan69
    @Huskerfan69 ปีที่แล้ว +2

    I have had zero reliability issues.. matter of fact Startlink has been incredible on that front!

  • @jameshancock1515
    @jameshancock1515 ปีที่แล้ว +1

    had same issue here in Woodstock ga. Unfortunately the wind broke by dish pole and I have to install a new one. will let you know when i have it up again. only fell about 7 feet and did not hit hard. still has pole on bottom and did not slid off to the ground. Roof is frozen and I cant get up there now till it melts.

  • @JeremyBenjamin78
    @JeremyBenjamin78 ปีที่แล้ว +1

    You can set starlink up manually and disable the motors

  • @evanhalloway7998
    @evanhalloway7998 ปีที่แล้ว +2

    Interesting question, netgear makes a mesh router system, the AX 3600, with the router and two satellites, I want to use this with my Starlink as well as a managed switch, would it just be as simple as connecting the Starlink router -> Ethernet adapter -> AX 3600 router -> managed switch?

  • @timsullivan1531
    @timsullivan1531 ปีที่แล้ว +1

    Sounds like they need to add a small camera to the dishy when they originally start planning it to see if there’s any visual obstructions.