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How I Fixed Recent Starlink Slow Speeds & Reliability Issues
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- เผยแพร่เมื่อ 19 ธ.ค. 2022
- In the last week, many SpaceX Starlink customers have experienced speed and reliability issues. After serious hands-on testing and research, I solved the problem!
BTW: This is the VPN service that I use and if you're interested in securing your family or business data while being more anonymous while on the web, check out this service, and don't forget to include a "Static-IP" and "Port Forwarding" to your order. Cheaper than a Starbucks latte a month!
jcristina.com/vpn
PureVPN + port forwarding + dedicated IP
• 2-year deal for $3.45/month (74% OFF)
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For more Starlink coverage subscribe and watch my entire PlayList at: • SpaceX Starlink Instal...
I hope you find this helpful or at least entertaining.
Highlighted Starlink Hardware I Have Tested In The Past:
Ubiquiti amzn.to/3qC554s
NetGate amzn.to/3cXiTTv
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UTT Router amzn.to/3nJBLaL
TP-link Router #1 amzn.to/3IjkyhP
TP-link Router #2 amzn.to/3c8gOUq
TrendNET Router #1 amzn.to/3nVukx0
TrendNET Router #2 amzn.to/3IGxvm2
Small Battery Backup For Starlink - amzn.to/3ScbcrZ
TP-link AC Router - amzn.to/3so07J1
TP-link AX Router - amzn.to/3sf2or8
TP-link Managed Switch: amzn.to/3EQJKZy
TP-link Unmanaged Switch: amzn.to/3FVbaih
TP-link Outdoor Access Point - amzn.to/3uqDYfP
TP-link Indoor Access Point - amzn.to/3rV6Nzk
TP-link Control Module (100Mbps) - amzn.to/3Lduaf3
TP-link Control Module (Gigabit) - amzn.to/3rVBqEx
For High-Speed Access Points (ex. Starlink or Cable)
TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx
TP-Link AC1900 - amzn.to/3Q28y6N
For Slower Speed Access Points (ex. ATT)
TP-Link Control Module (100Mbps) - amzn.to/3Lduaf3
TP-Link AC1200 - amzn.to/3OLhlsK
If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books
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The above are my Amazon affiliate links - if you purchase anything using the links above, you're supporting this channel at no additional cost to you! Thank You for your support!
In the last week, many SpaceX Starlink customers have experienced speed and reliability issues. After serious hands-on testing and research, I solved the problem!
BTW: This is the VPN service that I use and if you're interested in securing your family or business data while being more anonymous while on the web, check out this service, and don't forget to include a "Static-IP" and "Port Forwarding" to your order. Cheaper than a Starbucks latte a month!
jcristina.com/vpn
PureVPN + port forwarding + dedicated IP
• 2-year deal for $3.45/month (74% OFF)
• 5-year deal for $2.57/month (82% OFF)
jcristina.com/vpn
Thank you for supporting the channel!
For business relations, contact me at 📧 jcristina.com/contact
For more Starlink coverage subscribe and watch my entire PlayList at: th-cam.com/play/PLUrdf7hvHC2KXLQg3HIi8keQOIdxcheS7.html
I hope you find this helpful or at least entertaining.
Highlighted Starlink Hardware I Have Tested In The Past:
Ubiquiti amzn.to/3qC554s
NetGate amzn.to/3cXiTTv
Peplink amzn.to/3OnTsHM
UTT Router amzn.to/3nJBLaL
TP-link Router #1 amzn.to/3IjkyhP
TP-link Router #2 amzn.to/3c8gOUq
TrendNET Router #1 amzn.to/3nVukx0
TrendNET Router #2 amzn.to/3IGxvm2
Small Battery Backup For Starlink - amzn.to/3ScbcrZ
TP-link AC Router - amzn.to/3so07J1
TP-link AX Router - amzn.to/3sf2or8
TP-link Managed Switch: amzn.to/3EQJKZy
TP-link Unmanaged Switch: amzn.to/3FVbaih
TP-link Outdoor Access Point - amzn.to/3uqDYfP
TP-link Indoor Access Point - amzn.to/3rV6Nzk
TP-link Control Module (100Mbps) - amzn.to/3Lduaf3
TP-link Control Module (Gigabit) - amzn.to/3rVBqEx
For High-Speed Access Points (ex. Starlink or Cable)
TP-Link Control Module (Gigabit) - amzn.to/3rVBqEx
TP-Link AC1900 - amzn.to/3Q28y6N
For Slower Speed Access Points (ex. ATT)
TP-Link Control Module (100Mbps) - amzn.to/3Lduaf3
TP-Link AC1200 - amzn.to/3OLhlsK
If you would like to get a FREE copy of the Prologue to "How To Create A Digital Fort Knox - Backing Up Your Digital Life" or one of my other FREE books, simply visit jcristina.com/books
Consider subscribing to the channel, commenting below, and signing up for my newsletter at jcristina.com/join
Interested in any products that I personally use? Visit www.amazon.com/shop/jcristina or go to the bottom of this description for direct links.
[ Channel Membership ]
If you enjoy my content consider becoming a member by hitting the JOIN button below and becoming a member!
For business relations, contact me at 📧 jcristina.com/contact
Check out my 🆓 FREE eBook over at jcristina.com/ebook
[ Media Contact Business Relations ]
📧 eMail - jcristina.com/contact
[ Free Giveaways & Promos ]
📦 20% Off everything jcristina.com - Subscribe & use Promo Code YT20
🆓 FREE eBook jcristina.com/ebook - 10 Tips To Making Tack Sharp Images
[ Social Media & Additional Connections ]
🌒 Dark Moon Teas DarkMoonTeas.com
🎬 TH-cam - th-cam.com/users/jcristina
🔖 Twitter - twitter.com/JosephCristina
👀 Instagram - instagram.com/JosephCristina
👨💼 LinkedIn - www.linkedin.com/in/josephcristina
📖 Facebook - facebook.com/joseph.cristina
📰 Creative Discord Server - community.jcristina.com
The above are my Amazon affiliate links - if you purchase anything using the links above, you're supporting this channel at no additional cost to you! Thank You for your support!
My upload speeds are very slow 2.6 to 5.4 Downloads are 45 to 110. never the same.
JChristina, the king of spreading 30 second of info into a 15 min plus video for monetization purposes...........
YOU TALK TO MUCH = THUMBS DOWN
So can Starlink fix the HEAT mode duty cycle to cycle ON/OFF instead of COOKING the cable (HIGH Amperage) ?
Can you install the VPN onto the starlink router directly? or must you use a static IP and a second router?
Dish reorientation happened here too. We had a wide open Northerly sky when we hooked up our rectangular SL dish in July 0f 2022 and it pointed Northeasterly. Internet speeds were great! Sometime around November 2022 our dish pointed WNW where some large trees are and our speeds decreased as a result. Trees were never in the way before. Signal strength is still OK but not great anymore. We will eventually need to get trees cut or trimmed in the future if we can't eventually get the dish to point back towards the Northerly direction. We are located on the US West Coast 47.6 N and 122.8 W. Seabeck, WA. Thanks for sharing your insight and expertise!
After suffering with Huges net SpaceX is an upgrade from a horse drawn wagon to a corvette. Our dish is in the wide open so no problem also living in Michigan my dish hasn't moved. My outages have decreased since we got our system in November. Great video having been a nuclear electrician for 4.5 decades I always look at how things work, your logic is very good.
I'm in NE-NC 10 miles from the Va. line, 18 miles east of I95 very rural. I've had a residential system sense Feb. 22. StarLink opened five cells in my area for 3 mouths and then shut them back down. I'm considered to be in a "Waitlisted", or "Unavailble area until 2023" so our speeds went from 180 down to 80 down. On an average I'm getting 80 down, 10 up consistently. I Stowed my system. Ran it back through Set Up. Same position. Slightly Northwest tilted down on a 28° angle with NW tilt of 14° with 0-obstructions, and my Pop too is in Atlanta. Thanks for your discussions on StarLink. I thoroughly enjoy them all...
Thank you for adding to the discussion!!
I noticed that when I approached my data limit last month (November) that my SL had moved more to the west. I had 'guessed' that they had done that to 'throttle' my bandwidth. BUT, since I'm now in a new data window, the dish is still point at about 300 degrees, out over the Pacific I had postulated a similar theory....since I live in SW Washington state, just south of Chehalis, Washington. I agree with your hypothesis that they have 're-aimed' dishes of users near costal areas of the country to better use the 'under-used' bandwidth of the satellites over the oceans. I also now have a trees in the way ...I may be able to relocated the dish to a more suitable location...time will tell.... Thanks for confirming my theory!
Starlink customer service totally should have sent an email to every customer that they realigned their dish so that they know to check for new obstructions!
Agree.
LOL. Starlink customer service is a joke. Doesn't surprise me a bit that they didn't let anybody know about this.
@@gstar7686 every company is like this now... in this particular case its like theyre forcing their customers to learn as much about satcomms as possible, by creating these weird but not completely indecipherable technical issues
@@gstar7686 Elon for all his smarts is making the down side of his personality and mental defects clear.
I disagree, the initial setup has you check to make sure you have NO obstructions 360 degrees. We assumed that if we are clear to the north that north was good enough.
Wicked presentation and I am here for the full class!
Really appreciate your method of sharing information.
Have a good one!
Truly appreciate that. Welcome.
Yeah, I've noticed the very same thing in the last few weeks. I'm currently traveling down the coast of Oregon with my Starlink. When I first started this late fall I was in Long Beach Washington and it was pointing due north and now I'm about midway down the Oregon coast and it's pointed N/NW. I too busted out the compass a few times to verify this. I wasn't sure what to think, but I'm glad to see I'm not the only one noticing this. Thanks for video!
Here in Haida Gwaii, Northern Canada, my dish used to face SSW, yes SSW. In far Northern Canada, dishes point South not North. But reciently the dish has moved to more direct S position, however speeds have gone up dramatically! I am now getting download speeds in the low 360mbps VS the 200 - 250mbps I used to get. I like this new change!!!
Same north of 60... but I researched that this may happen so any new obstructions are one me not on SL...
I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.
@@hughwaller6789 Yes it seems the the service is getting better for sure!
Just watched your video. Went outside to look at my dish. Mine moved too. I'm in Oregon so of course it moved west, toward the ocean. Glad there's no obstructions though. I'll keep an eye on my speeds. Thanks again for another great video. 👍
Love to help.
I believe you are spot on. I had to just run outside and check the dish. Cold, dark and snow here in Mn at -6. The dish is where it always has been for south central MN. Speed only 65 on this evening.
🍵👍🏻
Mr. Cristina, I am an original Beta user - as you have been. I am not technical as you are, but does my system receive AUTOMATIC firmware updates - or, do I have to do anything to facilitate firmware updates. I watch and have subscribed to your channel, for many reasons, but one is that you are not a PAID stooge for some company: I appreciate this. Always, with respect, stay independent - as your comments are extremely important to your non-super technical viewers - as we depend upon your candor and honesty. Thank you, Sir.
We will see! Honesty? What's that.. :)
I get that Starlink may have tweaked some dish orientations to increase connectivity to satellites traveling over less densely populated areas - that does make sense - but if that new orientation causes the dish's new field of view to contain obstructions that were not present in the previous field of view, one would expect that any outage increases will be identified in the App as "obstructed", and the obstruction map will show red (ie, obstructed) areas that were not previously present.
If there's no change in obstructed outage frequency, and the obstruction mapping remains unchanged, something else is probably going on.
A lot of folks have jumped through big hoops in their dish installation to avoid obstructions, with tree work, tall masts and all kinds of pain-in-the-ass stuff.
So it must be said that to have the orientation of the dish suddenly change without warning so that a whole shitload of new stuff is now obstructing the field of view would be a real bummer.
If that's what they're doing, the biggest effect is likely to be additional swamping of Starlink Support with even more traffic. Given that they're already totally overwhelmed, and that efficient customer support has never been one of Elon Musk's serious priorities anyway (talk to anyone with a Tesla that's quit on them for context), that's not gonna be a Good Thing.
Great points.
They either didnt do enough work or didnt correctly identify when SL said clear 360 virw of the sky so its on whom...?
@@claysyfchuck3313 Exactly.
th-cam.com/video/zaUCDZ9d09Y/w-d-xo.htmlsi=jUE1tGoMlsf1xsCd
I'm up in MI, with the winter storm going on I'm pulling 150/13mbps, I mounted my dish on our barn 75" from the house, 0 obstructions in any direction, and ran a ether net cable to the house and theft their router out in the barn. I did this for multipole reasons.
1 that 100" wire is to far to push the amps needed for the heaters and motor over time could be issues.
2. the 100' cable is more expensive than the cat5 cable and cheaper to replace if needed.
My unit always points towards the north.
Interesting question, netgear makes a mesh router system, the AX 3600, with the router and two satellites, I want to use this with my Starlink as well as a managed switch, would it just be as simple as connecting the Starlink router -> Ethernet adapter -> AX 3600 router -> managed switch?
I learned a lot from your video. I am still not clear as to how to reposition my dish in a way that is an easy fix.
Located outside of Portland, Oregon. My dish was north northeast before and now it is north northwest. Also, if you go to your star link app click on visibility the animation will indicate where your dish is pointed.
👍🏻🍵👍🏻
I'm on the coast of Maine and I noticed recently that my dishy was pointed differently, but fortunately I'm still getting a good signal. Thanks for the info, I'll pay a little more attention to it now.
You got it.
I watch all you Star Link videos you do a great job! I also had sort of a problem like this but I figure it out, but first when I installed my unit it pointed directly to North East into Saskatchewan but I live in Alberta. So this is what I did I unplugged the unit and moved it to point directly North. Low and behold It realigned with a HOP about 600 Miles closer and boom faster speeds.
Good analysis and advice, thanks. I"m on south Vancouver Island and stowed and unstowed the dish and the latency decreased and dl speed increased right away. I test about 10 time before and after the stow and unstow.
Thanks for sharing
Great video as always, good information and presented so well! It has been said before but those who complain so much about Starlink and talk about switching to other options clearly don’t need the service to begin with. I moved to a rural area for a lifestyle change for my family. I foolishly made the decision without considering internet but had some time to figure that out while looking for our permanent home. I wanted to keep my tech job of 29 years (working from home for the last 20+ years) but without good internet I would not be able to. Came to find out that Starlink is the only option. Traditional satellite internet providers are the only other option in my area but really not an option at all for the type of internet service I need. Starlink literally saved my career and it has been working really well for me. For those who have other options - by all means move on to those options and leave Starlink for those of us who really need it.
What was the relevant factual information and how long did it take to present
I recently came across a user map for my area and it was sad to see how many were located in heavily populated cities.
Yeah it's odd to have some ppl overpaying for the service when they have land lines near. I will be getting a fiber line here soon and will give my dish to a guy out in the sticks.
Great video as always Joseph! Want to connect Starlink via Ethernet to new VOIP phone service. Got Ethernet connection to iMac. Starlink FAQ says buy switch to connect both. Would that mean switch to iMac and turn off phone or switch to phone disconnect iMac? No response to this question from past 10 days from Starlink. Another alternative would be to connect phone via Ethernet to another Starlink mesh. Any ideas for better VOIP service company that can screen and block spam calls? What do you or your subscribers think? Thank you, James
How to take 19 minutes to tell a story that should have taken about 4. Thanks for the info anyway, I guess.
Does he get to a point? It just keeps going and now I'm bored to death of this guy.
@jmc5985 maybe watch another channel? Dunno... I personally prefer to learn any science and reasoning behind @JCristina vids. Wish my former teachers and professors had the same conversational delivery... I may have finished college!
In the meantime, why not simply fast-forward the YT?
Hi Joseph. Thank you for your interesting video about Recent Starlink Slow Speeds & Reliability Issues. I have installed the TP-Link Mesh Wifi as per your instructions, and it works great between two buildings on my property, but I am thinking about hardwiring for ultimate performance.
between TV's etc. I live in Mexico in the winter time where I use my Starlink. Temperature is a constant 86 degrees Fahrenheit. What type of exterior Cat cable would you recommend? Do you think the cable will get too hot in a plastic conduit? Does heat have anything to do with Cat cable performance? Sorry if I am posting this in the wrong place.
Thank you for the awesome video! So much cool Info, loved how you broke down your problems and walked though how you interpreted the information. Keep up the fantastic work!
You're so welcome!
I'm about 40 miles north of Seattle. I noticed last month that my dish was pointing northwest instead of north like it used to. I had thought about it, and reached the same conclusion as you did: why not utilize the birds out over the ocean that were otherwise largely unused? Not a problem where my dish is located now; I have no obstructions to the west or northwest, which the app confirms ("All good! Starlink has not been obstructed recently.")
But. I am doing new construction now a few miles away, and I had planned my site (including a substantial logging operation) around the "check for obstructions" camera scans I had taken using the Starlink app. Now I am beginning to worry that a remaining stand of 100' tall Douglas Firs to my west-northwest will prevent me from using Starlink at this new location. Construction is not yet far enough along to attempt even a temporary dish installation to verify. But now I am very pessimistic.
Is there a way to configure the app to scan the *actual* area of the sky that will be used at a particular location?
Just checked, and my dish is still pointing north as it always has for the past 10 months. 74.1 down, 13.6 up, ping 28ms now. NE PA area 11PM.
I think your analysis makes sense. It's a great way to try and spread the load on the constellation that effectively improve performance with zero costs. It sounds like the only thing they need to incorporate into the scheme is a means to allow each impacted dish to move back to a traditional orientation if repointing the dish causes more obstructions. I assume that they aren't repointing everyone in Florida, because that would seem to mostly move the congestion to the birds over the ocean instead of the ones up north. So instead of randomly repointing people in Florida, perhaps they could have the mange the population of dishes in places like Florida and other coastal areas and find dishes where the new orientations would work fine and repoint enough of those dishes to spread out the traffic.
Someone already did the math on Starlink and it doesn't work out.. the amount of van with each satellite is capable of, combined with the fact that the majority of the time they are over ocean, means that Elon Musk needs a shit ton, absolute shit ton of satellites.
th-cam.com/video/zaUCDZ9d09Y/w-d-xo.htmlsi=jUE1tGoMlsf1xsCd
I noticed same thing few days ago in central Florida, I don’t have obstructions but had horrible service last night.
JC - Just set my dish back north (actually -16 degrees NW). I live in Aiken, SC so it had me out over the ocean, like you. I was getting a constant 50mbps before I moved it, now I'm back up to 160. Thanks for all you do. BTW, my dish did a software upgrade right in the middle of testing, that may have helped, too. Now it's moved back to 40degrees East, but it's still over 120mbps.
wow!! They are hunting for a good balance I'm guessing.
I’ve been losing service for about 20 mins almost every night at 11:45pm here in Tahoe for the past few months. It’s not always total service loss usually get D/c from discord and online games intermittently but buffered streaming continues fine. I can’t figure it out. I’m pretty certain it’s not my unifi UDR, I’ve gone through all the settings to double check.
I have no obstructions in any direction. I am sitting on the gulf coast so if it wants to point south over the ocean which is 1 mile away it can. The service still sucks and I am very disappointed in Starlink at this point in time
Understood.
Im in WA also and dish is pointing northwest now and into more trees. Experiencing less reliable service. You think Starlink would reprogram my dish to point due North if requested?
These days I would have to sadly say no unless you provide a damn good reason like a non-movable object I’m the path now or something.
We’re in Western Idaho and we live in a remote, deep canyon with trees all around. StarLink works fairly well here, but it has slowed a lot this year. I have noticed that my dish reoriented for awhile but is now back to true north. Weird…
I’m still setting in the same area but still only running 10mbs. So they are still throttling like crazy. I only have 104gb used on the given 1tb so it isn’t that. Man I just want to at least be back at 30 but would really like to be a 70 on the regular.
👍🏻👍🏻
DOWN FROM YOU IN PALM BEACH FLORIDA, NO SLOW SPEED WHEN THE DISK MOVED FRONM NORTH TO NE
Sweet.
I just got my Starlink this month. It’s only ever pointed due south. It’s been pretty terrible and spotty service with slow speeds.
I’m in the northern hemisphere. Do I need to repoint my dish somehow? I submitted a support ticket and they have yet to respond. I’m starting to think my dish is defective
Due southern is opposite as to where it should be pointing.
Can we just reorient the dish 📡 or does starlink have the setting overriding what the dish/app finds best calibration??
No. Starlink has to do it.
I just installed it yesterday and am only getting 50mbps tops. So turns out that the dish is facing towards the only damn tree that is several stories tall. The only tree on the property that can even remotely block the dish. What are the odds. I'm going to relocate the dish to see if it's the tree or something else.
I am in the lower panhandle of Texas. I noticed that the Starlink Coverage tracker use to point at satelites north south (Austin) east (Dallas) and west, but now the tracker show I am only picking up satelites over Kanas and Colorado, the central plains with less population. My speeds for me are up from 30 to 60 at night to 80 to 190 at night which is great for me. Also noticed that running a test when my dish is locked on satelite over Denver or Kansas City (heavy population centers), my speed are temporily to 20 and 30's. Back over the Great plains, speeds back up. Like you said, they are trying to point you at lower trafficed satelites.
I noticed the dish move a few weeks ago didn’t think much of it. I’m in Kirkland WA near Seattle
It is pointed NW -25 borescope. It’s pointed right at the Alaska downlink point basically. Amazing they shifted dishes to avoid congestion.
Kitsap county
It is -6 and blizzard conditions here in S Central MO since yesterday 12/22, Starlink performing flawlessly . Thank God I no longer have Viacrap or we would be totally isolated with no cellular service or internet. As long as power stays on we are cruising with Starlink.
I live in the south of Brasil, in a rural area. A have Starlink for more than a year, and since two months for now the connection became intermittent… not every time, but sometimes was impossible to surf the web. In contact with the Starlink Suport they send me a new gen 2 antena (my actual is gen 1). I have lots of security systems plugged in by wire, sometimes it can’t connect remotely. The explanation is: inside the antena exist thousands of micro antennas, and some of them are broken, and when have a change between these antennas, these intermitence happen… these don’t interfering the speed and latency, the transmition simply stop for a wile.
Late last week I lost my satellite service. Two days later I checked the dish and found the dish pointing due west into the forest. So I did a restart and then an hour later a stow and unstop. Now the dish is point to the north but almost straight up instead of to the open area to the north. My service now is working but erratically: not may satelites straight over head. grrr
Top class insight. Informative,brilliantly researched & well delivered. Thank you.
Just setting up Starlink, very helpful video - fyi- in the north we cut trees in winter too :)
😂 thanks for being here.
Always great information, thank you. I am on the West coast as well. One thing I noticed is the prime time are off as well. I do my night dl's starting at 9 PM. Which should give me two hours of prime time, but when I check the usage, I see 0 usage. Go figure. Could it be that when the dish points out to the farther out sats, it has a time delay? I would guess the sats we are getting may be in a different time zone. Something to thing about.
I believe it to be “local time” based on the location where the dish is in use.
i wouldn't wait till spring to cut down a frozen tree.
last weekend went on my roof scooped all the snow off where i wanted to permanently install the dish and waited next day for the sun to melt the remainder and dry the roof. installed it and was good to go. sure i was a little cold but it was worth it.
my dishy is still facing north and connected to 14 satellites. i just seem to get a lot of disconnection between 3-5am with no obstructions.
i have starlink rv and it keeps saying network issue like every minute do you think changing the direction it’s pointing will fix that?
i am on the west coast WA> and yes my dish is pointing north west now . i looked at the app "check for obstructions" and found out . for me nothing in the way. all good
Interesting. Mine also moved but not to the East. It took on more of a tilt to the North. Which may be why the outages have become fewer. It should be picking up Southbound sats earlier, which predominate this area. 102 seconds of outages in the past 12 hours compared to nearly 300 before. Also noted that most of the connection are going thru by way of the 1.5s and laser links to places other than here in Florida or Atlanta even though it still gives an Atlanta IP address. 161Mbps down and 23Mbps up with a 30ms latency, just tested.
Nice speeds.
mine works through chicago but I believe there is base stations closer to my location in SW ohio. How does one change to the closest base station? This would help speed and latency both I would think? There doesn't seem to be a place to call or email for help?
I'm in arizona in the middle of nowhere no obstructions, and my dish as well has turned from N to now N, NE and have been having dropouts and slow downs as well I don't know whats going on anymore but i have stowed an unstowed the dish which does recalibrate back to N but after a day or two it goes back to N NE
Does your Starlink visibility display reflect this change in pointing?
It did until I cut back the section of tree
Yes and yes, service is to the north for me, I’m located in a valley with more open air toward the north, east and west I have about 70 degrees of visible sky, toward the north is around 98 degrees. Not a lot of visible sky but the outages are less consistent and the speed gain from the dish is much better than the 1 mbps I used to have.
Correct me if I am wrong please, but when I check for obstructions with the app, or the app IP address, and I don't get any red dots, then it isn't an obstruction. I am in Ca, and over the past year, my service has degraded by almost 50%. Thank you for informative videos about Starlink.
had same issue here in Woodstock ga. Unfortunately the wind broke by dish pole and I have to install a new one. will let you know when i have it up again. only fell about 7 feet and did not hit hard. still has pole on bottom and did not slid off to the ground. Roof is frozen and I cant get up there now till it melts.
I live in the NW part of FL and have had excellent success with Starlink. I do notice though at 8:00 PM central time service begins to fade a bit but not for long. speeds have reduced since I’ve had service in June 2022 but overall no complaints. Probably one of the best investments I’ve made ever.
Agreed, I'm in Ocala and we had Hughes net. I'm connected all the time now
As always. Love your videos. Didn’t seem to have this issue here in southeast VA. I’m also fortunate enough to not have any obstructions when it’s mounted in my roof. Still ticked off they’re going to start throttling but I’m sure it’s going to be leaps and bounds over HughesNet. HN was unbelievably terrible and a waste of noney
Absolutely.
Joe: Discovered the same Dishy reorientation you mentioned. I live in Pleasant Hill, CA and Dishy is now at 290 degrees (WNW). This orientation is obstructed by a GIANT Oak Tree and outages have gone from never to 30-50 seconds every couple of hours. I cannot remove the obstruction. Can we somehow get the Dish back to the northbound pointing? THX D
Thank you!
This was outstanding information. I periodically stow my dishy and unstow. This seems to help restore orientation and better performance
I also think mine is pointing another way.I didn’t think about it until your video. Does anyone hear a noise when you put your ear to your dish? I heard a noise but it wasn’t moving. Any advice on securely mounting dish to Rv roof without drilling?
This is 100% it... I am in Western Washington, and have been having MASSIVE issues with speeds going from amazing to nonexistent. Just went outside with my compass... my dish is EXACTLY 60 degrees West NorthWest... right into some trees. Even though my app shows no obstructions. Got a big day with the chainsaw tomorrow.
😂 that’s what I had to do.
Theory makes sense. I live in southern Virginia about 100 miles from the coast and my dish hasn’t changed
Hi J, I noticed the same thing with my dish in Lake City, FL. It had moved to the east a few degrees but with me the signal is better. If it had moved more to the west it would have aimed at a tree. Thanks for checking because I wondered what the he'll happened.
Thank you for adding to the conversation.
I live in Washington state on the Olympic peninsula in a small rural town. I noticed all of the dishes on my road (a lot of us on starlink out here) are all now pointing to the west so I find that to be true. I'm not getting on a ladder anytime soon to work on any obstructions I have but have noticed more consistent drops.
It's not a problem up north since there are no leaves, thus no obstruction. It won't be a problem till leaf out and by then it is warm.
Exactly what happened here. Was North now is West Northwest. Northern California Santa Cruz mountains. Now I am pointing into 220 foot Doug Firs. Now I am considering disabling the motor or at least isolating the dish from the stand by supporting it from it's sides. Then the motor can do what it likes and it won't effect the dish. I am not going to cut down any more trees.
I had to cut back a large tree to ENE of the dish after the re-orientation.
My dish did re-orient westward. It had been pointing north, now it points west out over the Pacific. I live in NW Oregon. No obstructions.
I live in W central WA state almost in the middle between Portland and Seattle in the foothills . I need to look at my dish I have one of the round ones been doing this for a while . I do have a few outages but good speed just did a speed test 1 AM PST, 118.37 download ,12.47 up . Thanks for your videos
Not a Starlink user due to all the trees around my and neighbor's houses. However, good catch!
Thank you.
Hey Joe, what is that screen saver on the big monitor "to your right" behind you. and still have my starlink antenna but can't use it right now due to TREES, yep starlink killed by trees, I cannot move the dish or the trees so back to crapcast. by the way great videos. thanks
WOW!! you solved it, I would have been left wondering, missing the fact it’s pointing to my tree. 😂 thanks, I save all your videos. I ‘ll periodically check my dish when i get it in about a week.
So glad you are here and took the time to let me know that my video were of value to you. Blessings.
I get what your saying and it makes sense but my dish doesn’t look different and my speed from the router to phone turned to crap a major drop worse then dish drop
Yes, I have checked our dish. It is pointed due north. Ours is the RV version which as far as I know is not linked to a specific location and is limited speed purposely.
Thanks
Only the GREEN 1.5 satellites can work while over the ocean. Those satellites use laser communication with other 1.5 satellites that are over land, relaying to the nearest ground station. With enough 1.5 satellites operational now, they recently turned on the 1.5 capabilities with laser relay capability. This can now spread the load over a larger area, hence relieving traffic a little, by distributing some of the load to satellites that are east and west of coastlines, helping increase bandwidth along the coastlines. Yes, this may foul up your reception if you have new obstructions that you're unaware of, but it's very clever what Starlink is doing to increase bandwidth, using 1.5 laser relay capability. Good video, THANKS!
Thanks for all your info. I have been without Starlink service for 15 days and only received AI generated Customer Service responses (2 in two weeks) from Starlink. I did adjust my "Dishy" hoping it would recalibrate. I have no cell signal at home due to my rural location so I can't even access the app to see if Starlink has responded unless I drive 16 miles to the local town. Growing pains suck, but my only alternative is 12 Mbps DSL telephone Internet. 😫
So I checked my Debug log as I do every day, because I can pickup on when they reboot my router or download another update. 2 days ago your right they rebooted my router. I checked my direction according to the Debug. between 1.55 and 2.55 ( fluxuates) Azimuth, and 63 - 64 degrees lattitude, so I think mine is still pointing a couple degree east of due north as it has been. But really there isn't much of anything in that direction from my location, so maybe it will stay in the north orientation for now. Still get slow speeds in the evening, but tonight not too bad.. Thanks for this very interesting information as always. R.
Great info.
Jcristina - I like your ideas...however, my dish reoriented straight up. There are no obstructions and I cannot get it to point north again. North is the only way to get internet. I am down to 1.5mpbs. Customer service is not answering and every time I open a case for another topic, they close it. Any suggestions?
And the only way to guarantee good Starlink service is to have a 100° open sky above you. When I set up my ex-wife’s star link, this is what it showed using the augmented reality portion of the set up. I have seen 50 or so people set up Starlink and almost none of them did this properly. Even if you relocate your Starlink dish or cut down that tree to your east that doesn’t mean that Starlink won’t change the direction once again. Great videos by the way, and really good information. You got my subscription!
on the Starlink Aviation or Marine setups they can use 2 receiving dishes for stability and connection accuracy. My question would be: Can you put or connect 2 antennas to your home system and would this speed things up? (since they would go through the same router??? ) Thanks for any replies
In N CA our Starlink ALSO change to NNW instead of North ! And using this service for my wife’s TeleHealth Zoom calls and she is experiencing more “pauses’ and regular Hiccups than when it WAS pointed Due North ! Shall we try and report it to Support or just reboot and see if it realigns AGAIN ?
Setting up my Starlink this summer on my camper while at Myrtle Beach an odd thing happened. As it was tilting up it went as far as it would go and locked there. Basically looking a bit south. I was sure it had malfunctioned and was ruined. On my way to unplug it i ran a speed test. It was working with speeds 100 down. So I unplugged it and it reset it self normally. The speed then was 18ish down. Been wondering if there is some way to tilt it over and get that speed back 🤔
Does this include the tips in your previous video about this from last year? Or is that info outdated? Haven't watched either yet.
Additional info regarding dish position.
Not a Starlink user...are you owners unable to manually repoint your dish to the proper azi/elev? I think Starlink did a software patch with a bug in it, and not owning up.
Hey now! I have the maritime dishes stop messing with my service 😂⚓️⚓️⚓️
I'm currently going straight from dishy version 1 into my asus xt8. I get limited info from starlink app and heaps from Asus. Is there an advantage or disadvantage going into starlink router then into my asus? Or better just running it straight into my asus from dish? ty
I am in Oregon and noticed it moved but didn't think much of it.
I am in Florida also and the same thing happened to me. My north sky was clear, now it points more to the East where big trees are , DAH, thought they were supposed to make it better. Those trees are protected and Florida won't let us cut them down.
Thank again good information going to try to put the dish up higher on the roof because it like it moved. Thanks again.
Yes!!
For a while, you were testing a number of devices to facilitate fail forward for multiple ISPs. What are you using and are you happy with the results?
MINE ALSO CHANGED FROM NORTH TO NE DOWN FROM YOU IN PALM BEACH FLORIDA, NO SLOW SPEED HERE
👍🏻
Good information. I am in northern Idaho and my dish has not moved. I am also not seeing any issues with speed etc.. Have had Starlink for one year now.
👍🏻🍵👍🏻🍵
Question. So does the dish rotate say like East to West as well as North to South? I noticed the North to South movement but haven't seen East to West.
I can rotate 360 degree
I am not a techy and I am trying to figure out whether to give SL a try. I live in a rural area of SW Washington near the Merwin Dam area. I downloaded the SL app and it says that I have great access to the sky and that SL would work well. Have you heard how long people out here have to wait? Am I better off trying to figure a way to run a hard connection into my office for my computer or will wifi work suffifient if I am 25 feet away from router with an open floor plan with wood framed home? The reason I ask is getting the cable to my TV in center of home would be close and easy bit running to corner of home where my macbook and office are would be a challenge. Any advice you have would be much appreciated because I dont know what I am doing. Thanks for the videos.
CAT cable is always the best but WiFi today is not as bad as it once was. Make sure you use and AX router and I would suggest a MESH network in the home and outside for the best seamless coverage. I did a MESH VIDEO that you can find in the Starlink Playlist.
I have no obstructions at all. None. and my starlink has long pregnant pauses. I often get my cell phone to swtich from wifi to cell data to load a webpage. Recently I added another wifi AP in the basement that connects via ethernet and I still get the pauses. I had thought it might be an issue with the built in wifi on the indoor unit, but no. I'm at a loss. It has been doing this for months.
I have listened to this video but have not seen the Residential label you refer to ? My invoices say Standard ? I looked through their plans and so no reference to best effort residential . I did reach out to Starlink and asked why here in eastern PA i only get 70 down and 10 to 20 up , they replied you are getting what is expected , so my expectations of 100mps or more are still not achievable. Do you have any advice for that ? THANKS
i believe next gen dishes or even current ones with a couple firmware upgrades will overcome coverage issues, specially when the constellation is more mature and complete. it will be a time when the amount of starlink satellites will be dense enough to the dish to never move again and work even inside buildings, as the idea of cheap satphone is gaining traction
My starlink keeps saying it’s unplugged and it’s not and still no response from support on app checked all cords and no damage
Hi J- I can't see my dish from the ground since my roof is flat, with parapet walls around the house. But in past few months, I've been up on my roof a couple times/mo to install additional security equipment. My dish always has pointed mostly directly up, and perhaps a bit north. Hasn't seemed to have moved much, if any, for a long time (Scottsdale Az).
I was surprised that your dish had moved that much! I'm wondering, as you mentioned, that since Sats over the ocean may be under-utilized, if perhaps many east, west, and south coast customers are being pointed over the ocean to connect more to these 'ocean Sats'. If so, I suppose this could increase speeds for some of these customers, while also unload more Inland Sats to increase speeds some for those customers. IE, spread the load/speed around more. Although I suppose since ocean Sats could, on average, be further away, that this also could increase latency for coastal customers.
Although, I would not be happy if Starlink pointed my dish at a tree, without notifying customers ahead of time that this could happen! Do you think 'recycling/resetting' the system might reorient the dish back to where it was? Thanks for All your helpful updates! Take care, and Merry Christmas if I don't have a chance to touch bases again before then!
Merry Christmas. Btw. I don’t think the unit would move.