Just a quick note to say thanks for your excellent videos, I was able to fix my F&P machine today because of your easy to follow instructions. Thanks a million! Matt from Australia 🇦🇺
Thank you for the video. I have the newer model CleanSmart and clothes come out smelling not so great. Do I need to take out the bit in the middle and if so, how do I do that?
After you have taken the top deck off like this video you can follow this other one here th-cam.com/video/tpJ5bDDpKkA/w-d-xo.html on how to take the bowl out to clean it. Once it is clean if you do a hot wash every few months it helps reduce soap scum buildup
We had a mouse in our machine! Thank you for your clear demonstration. We ended up taking our machine apart because we leave our lid up to dry and a mouse chewed the edge of the plastic rim and had gotten inside the machine! It was confirmed that the mouse was still in there by filling with some cold water which caused the drum to move noticeably a couple of times. I then drained the water out using the spin cycle to pump out and stopped before it actually started to spin. We then fed a rope in to between the bowl and the outer casing (left for a few hours in the dark) to help the mouse get back out. Then we moved the rope to between the bowl and the drum (with lights out overnight) in case it was stuck there. The next morning we took the drum out to check it was not still there - thankfully the mouse did get out. We have seen some gruesome video's where people found mouse carcasses/bones. :( Then we took the opportunity to give everything a thorough clean :)
I've found all sorts of things but a mouse actually inside the drum would be a first! If you overload the machine a bit the plastic neck ring at the top can get worn, but then it will usually look a bit melted and have black marks.
@@motrepairs there were chew marks and small bits of plastic. Also there was a collection of wadding stuck in the rim and we found more under the machine - presumably it was preparing to nest inside the washing machine (not the drum).
To stop that you could close the laundry door before and after you Hang the washing out so then no mouses will cause the problem you just had while you hang the washing out or you could leave it open for a few hours and then close the lid whatever works easier for you
Cheers for replying. The one on above the top bearing under the actuator. There's videos of people replacing both bearing and the seal by removing the shaft. Is it possible to just pull it off from the top?
@@MrJoshap You will need to remove the motor to get to the nut on the bottom of the shaft. You will need to remove the agitator and inner bowl but we usually leave the outer tub in the machine.
It would be a bit unusual for the valves for a machine that young to be leaking from the valves, can you see where exactly it is coming from? Things to check would be the hose washers and temp sensor seal. Unusual for the plastic valve housing themselves to be leaking.
There is a bolt down through the centre same as the agitators, difference is it has a square plastic cap on it, just turn the cap to unscrew and it will bring the bolt with it. Normal thread so counter-clockwise to remove. You need a large spanner or multigrip pliers. Best to wrap it in a rag so the jaws don't mark the plastic (although it wont affect the operation if you do scratch the plastic)
The earlier models just had three sizes, but on these there are a few more options. There should have been a piece of paper in the box with instructions on size set mode and a chart for what code for your model?
@@flossybear6960your welcome if it still doesn’t work if you have someone who lives with you you should get them to help you lift it up because the glass lid usually on the 10kg models are heavy
Thanks for the video. I have a wl1068p1, and at the 30 min mark of a normal cycle it starts to shake violently, im talking earthquake style, and then it says out of balance.. is this something a layman like myself can fix? I can follow this video to open it up.. but not sure what to look for, I did some googling, and i think maybe i need some "suspension" related parts.. but any guidance would be greatly appreciated.
You may need new set of suspensions rods, but if the holes in the inner bowl get gunked up on the outside of the inner bowl, or if some of the water in the plastic neck ring at the top has leaked out if will also cause the problem.
@@motrepairs Thanks.. i have opened it up.. and the bowl is practically leaning on the edge.. is the role of the "suspension rods" to keep the bowl in the middle.. if yes, then it really looks like the rods are shot! If I physically lift the machine from the control panel, then I can see (obviously) the tub move towards the other side - which I feel is what the machine needs.. the question is, what keeps the machine centred? When flat/level, and I just pull the tub to the other side, it whips back to essentially lean on the control panel side.. it feels like it needs another bias spring on the opposite side to pull it back in the centre.. but I have no idea what actually keeps it centred. Thanks
@@malakies999 If the machine is level is should sit central. There is a bias spring, connected to neck ring at the top and left front suspension rod to bias bowl slightly. If the bowl is obviously off centre even when level then it probably is worn out suspension.
Hi there. I noticed my drainage hose doesn’t sit like that. Is that an issue and could that be why my machine doesn’t drain 100%? Please help. Dirty water is coming out of the detergent water part like literally washing my clothes in dirty water.
How does your drainage hose sit? If you have dirty water on fill it may be something growing in the hoses to the machine(very rare) or something wrong with the water from your tap, is it normally clean from the tap?
If the model ( WA7060M1 ) does not have the soft close hinges and no screws to undo either side of the lid, is it still the same removing the 4 back screws? Thanks
Yes that model is also screws at the back same as this video. If you look at the back it will be pretty obvious, either will have the four screws like here or will have the two clips like 2:45 mark of this video: th-cam.com/video/K6ZKWKSUdV0/w-d-xo.html
Hello. Thanks for this video. I have the exact same washing machine and I have issues with it being out of balance. How do I fix this issue? Do you have any videos showing a fix ? Thanks again
Hi, I have this model and I need to drain my machine manually as it's power cut out mid cycle. I've disconnected the hoses and removed the drain pump and a lot of water was drained but I can still hear lots of water inside. How do I get this water out? Where would this water be if I already drained the hoses? I've tried turning it upside down but that didn't work.
There is always a little water in the top balance ring on the bowl, you might be hearing that? If there is still a lot of water in the bottom then there is probably a blockage in the pump trap, in which case you will need to take the agitator and inner bowl out and just manually bail it with a jug or ice cream container or something.
Lid locks on these very seldom give problems, sounds like something is not lined up, maybe take it off again and make sure lock is sitting in place? Clips on one side and then screw on the other.
Hi, you can't remove drums in a front loader yourself, but the advantage of front loaders is they heat their own water, (and use so little water it won't hit your power bill the same way as hot wash in a top loader will). So best thing is to always do washes at least 30 degrees, and run a hot 90deg wash through (or tub clean if your model has it) every few months.
@@motrepairs Thanks for your reply I’ll make sure I do a drum clean often and warm washes. I loved taking the drum out of my top loader and water blasting it, clearing or replacing the pump etc
I have a F&P 8.5kg machine model WA8560G2. It looks like the lid is hinged from the side into the top case. It looks like I do t need to remove the lid to remove the top case. Is that your experience as well? Thanks for the great vids
Technically no you don't but it is easier to. On the older models If you want to remove the top deck entirely (rather then just pivot it back) you will need to disconnect the wiring from the controller, and to get the display off to disconnect the wiring you will need the lid off. On this series there is a spring in the lid to reduce its open weight, and if you lean the top deck back with the lid still on the spring will make lid sit open and usually is a pain. Its quite easy to remove when you know how so I usually recommend this way.
Thanks for the great videos. I finally got the drum out of the machine (f &p wash smart). Put it out side to pressure clean, when I move it I can hear liquid in the drum base( white plastic base) is this normal?
Thanks I have this machine so much appreciated. It is going out of balance all the time and I was reading to replace the rubber bands and suspension bars on the machine. Do you know how this can be done? Any help much appreciated. Thanks.
It wont be the bands unless they are broken, but if the suspension damping has worn out so the suspension is too bouncy then it will go out of balance easily. I haven't done a video on that yet but you do them one at a time from the top.
@@motrepairs thank you so very much for getting back to me and so sorry about the late reply. Just managed to pull my machine apart today. It doesn't have rubber bands and although my model is different once the top cabinet is removed it is the same underneath. I also couldn't remove my lid? I removed the screws but it was still stuck on the springs for some reason? I didn't want to force anything. So instead I used some masking tape to hold the lid down so that it didn't move while the top cover was raised. Just though I should mention this incase others have the same problem. Thank you again.
Hey, Thank you for that video you don't know how good it was to finally find one with this machine, if you don't mind a quick question do you know if its regular thing for these machines to go out of balance and if so what it could be that makes them do so?
If it goes out of balance even when the washing is pretty even then it is usually worn out suspension rods. The dampening part of them wears out so even a slightly unbalanced load will bounce around. If it goes out of balance even when there is no washing in it then it can be if water has leaked out of the balance ring on the inner bowl.
@@motrepairs Thank you for replying. I changed the rods but found water in behind the display, as it was working before opening this with the water in I hoped it would still work however it beeps about 4 times at me than dies. I will now wait a month to have technician come out.
@@daniellefisk4531 On some of the older models (with white water valves not blue) the valve chamber can leak, usually permanently damages the controller unfortunately. What part of the country are you in? You should be able to get someone sooner then that if you go for an independent company rather then through FP
@@motrepairs Thank you for the replies they are helpful. The ones in my machine I believe are blue. I did note that after the machine is turned on and does it beeps that I can hear a ticking noise coming from one of those valve chambers. I'm north Gold coast in Queensland, I did try one place however they don't carry parts and was a couple Weeks wait just to diagnose the problem.
@@daniellefisk4531 Ok I can't help with any recommendations in Australia sorry. Any company with experience fixing FP should have a decent stock of parts since they are reasonably common in this part of the world, so maybe have to hunt around a bit to find a company with experience.
Hi, Test mode/ Diagnostics is different on these machines then the earlier ones, is on my list to do but will probably be a while before I get a chance sorry. مرحبًا ، يختلف وضع الاختبار أو التشخيص على هذه الأجهزة عن الأجهزة السابقة ، ولكن من المحتمل أن يستغرق الأمر بعض الوقت قبل أن أحصل على فرصة آسف.
@@Hassan-rd8gy I'm sorry I am very busy with work for paying customers, I will do it but I do not think I'll be able to do that for a while, maybe in a couple of weeks. There are a couple of other videos I'm half way through
Just a quick note to say thanks for your excellent videos, I was able to fix my F&P machine today because of your easy to follow instructions. Thanks a million! Matt from Australia 🇦🇺
You're Welcome, Cheers
I feel so fucken manly after fixing my own washing machine. Couldn't have done it without this video bro. Cheers ❤
Thanks mate, easy job following your steps👍
Thank you for the video. I have the newer model CleanSmart and clothes come out smelling not so great. Do I need to take out the bit in the middle and if so, how do I do that?
After you have taken the top deck off like this video you can follow this other one here th-cam.com/video/tpJ5bDDpKkA/w-d-xo.html on how to take the bowl out to clean it. Once it is clean if you do a hot wash every few months it helps reduce soap scum buildup
We had a mouse in our machine! Thank you for your clear demonstration. We ended up taking our machine apart because we leave our lid up to dry and a mouse chewed the edge of the plastic rim and had gotten inside the machine! It was confirmed that the mouse was still in there by filling with some cold water which caused the drum to move noticeably a couple of times. I then drained the water out using the spin cycle to pump out and stopped before it actually started to spin. We then fed a rope in to between the bowl and the outer casing (left for a few hours in the dark) to help the mouse get back out. Then we moved the rope to between the bowl and the drum (with lights out overnight) in case it was stuck there. The next morning we took the drum out to check it was not still there - thankfully the mouse did get out. We have seen some gruesome video's where people found mouse carcasses/bones. :( Then we took the opportunity to give everything a thorough clean :)
I've found all sorts of things but a mouse actually inside the drum would be a first! If you overload the machine a bit the plastic neck ring at the top can get worn, but then it will usually look a bit melted and have black marks.
@@motrepairs there were chew marks and small bits of plastic. Also there was a collection of wadding stuck in the rim and we found more under the machine - presumably it was preparing to nest inside the washing machine (not the drum).
To stop that you could close the laundry door before and after you Hang the washing out so then no mouses will cause the problem you just had while you hang the washing out or you could leave it open for a few hours and then close the lid whatever works easier for you
Hi is it possible to rove the seal 🦭 without removing the motor and tub?
Which seal are you meaning?
Cheers for replying. The one on above the top bearing under the actuator.
There's videos of people replacing both bearing and the seal by removing the shaft. Is it possible to just pull it off from the top?
@@MrJoshap You will need to remove the motor to get to the nut on the bottom of the shaft. You will need to remove the agitator and inner bowl but we usually leave the outer tub in the machine.
I have water leaking around inlet valves for Fisher&paykel cleansmart, so I need to change the valves and how to do it .thanks
It would be a bit unusual for the valves for a machine that young to be leaking from the valves, can you see where exactly it is coming from? Things to check would be the hose washers and temp sensor seal. Unusual for the plastic valve housing themselves to be leaking.
HI Dan
great video
Are you able to let me know how to remove the low profile agitator for this machine
There is a bolt down through the centre same as the agitators, difference is it has a square plastic cap on it, just turn the cap to unscrew and it will bring the bolt with it. Normal thread so counter-clockwise to remove. You need a large spanner or multigrip pliers. Best to wrap it in a rag so the jaws don't mark the plastic (although it wont affect the operation if you do scratch the plastic)
I have one of these and have just replaced module and now have size error how do I fix this.
The earlier models just had three sizes, but on these there are a few more options. There should have been a piece of paper in the box with instructions on size set mode and a chart for what code for your model?
hi so my machine is exactly the and my machine says lid open and it won't spin how do i fix it
Faulty lid lock would be the first guess
I have taken the 2 screws out of the lid. I can't get it off though. Any advice? It's a fabricsmart 10kg
Get a philips screwdriver and push in on the holes and lift the lid up as you push it up
@@ryderearlesroblox8620 thanks!
@@flossybear6960your welcome if it still doesn’t work if you have someone who lives with you you should get them to help you lift it up because the glass lid usually on the 10kg models are heavy
Thanks for the video. I have a wl1068p1, and at the 30 min mark of a normal cycle it starts to shake violently, im talking earthquake style, and then it says out of balance.. is this something a layman like myself can fix? I can follow this video to open it up.. but not sure what to look for, I did some googling, and i think maybe i need some "suspension" related parts.. but any guidance would be greatly appreciated.
You may need new set of suspensions rods, but if the holes in the inner bowl get gunked up on the outside of the inner bowl, or if some of the water in the plastic neck ring at the top has leaked out if will also cause the problem.
@@motrepairs Thanks.. i have opened it up.. and the bowl is practically leaning on the edge.. is the role of the "suspension rods" to keep the bowl in the middle.. if yes, then it really looks like the rods are shot! If I physically lift the machine from the control panel, then I can see (obviously) the tub move towards the other side - which I feel is what the machine needs.. the question is, what keeps the machine centred? When flat/level, and I just pull the tub to the other side, it whips back to essentially lean on the control panel side.. it feels like it needs another bias spring on the opposite side to pull it back in the centre.. but I have no idea what actually keeps it centred. Thanks
@@malakies999 If the machine is level is should sit central. There is a bias spring, connected to neck ring at the top and left front suspension rod to bias bowl slightly. If the bowl is obviously off centre even when level then it probably is worn out suspension.
Hi there. I noticed my drainage hose doesn’t sit like that. Is that an issue and could that be why my machine doesn’t drain 100%? Please help. Dirty water is coming out of the detergent water part like literally washing my clothes in dirty water.
How does your drainage hose sit? If you have dirty water on fill it may be something growing in the hoses to the machine(very rare) or something wrong with the water from your tap, is it normally clean from the tap?
If the model ( WA7060M1 ) does not have the soft close hinges and no screws to undo either side of the lid, is it still the same removing the 4 back screws? Thanks
Yes that model is also screws at the back same as this video. If you look at the back it will be pretty obvious, either will have the four screws like here or will have the two clips like 2:45 mark of this video: th-cam.com/video/K6ZKWKSUdV0/w-d-xo.html
How do remove the bowl to clean?
After you have got the top off follow rest of this video here from older style:
th-cam.com/video/tpJ5bDDpKkA/w-d-xo.html
Hello. Thanks for this video. I have the exact same washing machine and I have issues with it being out of balance. How do I fix this issue? Do you have any videos showing a fix ? Thanks again
There can be a few causes of going out of balance too easily, most common is the suspension rods worn.
Hi, I have this model and I need to drain my machine manually as it's power cut out mid cycle. I've disconnected the hoses and removed the drain pump and a lot of water was drained but I can still hear lots of water inside. How do I get this water out? Where would this water be if I already drained the hoses? I've tried turning it upside down but that didn't work.
There is always a little water in the top balance ring on the bowl, you might be hearing that? If there is still a lot of water in the bottom then there is probably a blockage in the pump trap, in which case you will need to take the agitator and inner bowl out and just manually bail it with a jug or ice cream container or something.
Hi. Great video. My lid now clicks loudly when I open the lid. What did I do wrong!!! Many thanks
Lid locks on these very seldom give problems, sounds like something is not lined up, maybe take it off again and make sure lock is sitting in place? Clips on one side and then screw on the other.
@@motrepairs thanks. Pulled them apart and just reseated them! Did that many times before to no avail.
Thanks again.
Can you please do a video on getting the drum out of a F&P front loader. I’ve just had to buy one as a top loader doesn’t fit at my new place.
Hi, you can't remove drums in a front loader yourself, but the advantage of front loaders is they heat their own water, (and use so little water it won't hit your power bill the same way as hot wash in a top loader will). So best thing is to always do washes at least 30 degrees, and run a hot 90deg wash through (or tub clean if your model has it) every few months.
@@motrepairs Thanks for your reply I’ll make sure I do a drum clean often and warm washes. I loved taking the drum out of my top loader and water blasting it, clearing or replacing the pump etc
I have a F&P 8.5kg machine model WA8560G2. It looks like the lid is hinged from the side into the top case. It looks like I do t need to remove the lid to remove the top case. Is that your experience as well?
Thanks for the great vids
Technically no you don't but it is easier to. On the older models If you want to remove the top deck entirely (rather then just pivot it back) you will need to disconnect the wiring from the controller, and to get the display off to disconnect the wiring you will need the lid off. On this series there is a spring in the lid to reduce its open weight, and if you lean the top deck back with the lid still on the spring will make lid sit open and usually is a pain. Its quite easy to remove when you know how so I usually recommend this way.
Thanks for the great videos. I finally got the drum out of the machine (f &p wash smart). Put it out side to pressure clean, when I move it I can hear liquid in the drum base( white plastic base) is this normal?
If it's the same design as the older models, yes it's normal, it's a balance feature.
Yes as Service Technician said it is to act as gyroscope to balance on spin
Thanks I have this machine so much appreciated.
It is going out of balance all the time and I was reading to replace the rubber bands and suspension bars on the machine. Do you know how this can be done?
Any help much appreciated.
Thanks.
It wont be the bands unless they are broken, but if the suspension damping has worn out so the suspension is too bouncy then it will go out of balance easily. I haven't done a video on that yet but you do them one at a time from the top.
@@motrepairs thank you so very much for getting back to me and so sorry about the late reply.
Just managed to pull my machine apart today. It doesn't have rubber bands and although my model is different once the top cabinet is removed it is the same underneath.
I also couldn't remove my lid?
I removed the screws but it was still stuck on the springs for some reason? I didn't want to force anything. So instead I used some masking tape to hold the lid down so that it didn't move while the top cover was raised.
Just though I should mention this incase others have the same problem.
Thank you again.
Hey, Thank you for that video you don't know how good it was to finally find one with this machine, if you don't mind a quick question do you know if its regular thing for these machines to go out of balance and if so what it could be that makes them do so?
If it goes out of balance even when the washing is pretty even then it is usually worn out suspension rods. The dampening part of them wears out so even a slightly unbalanced load will bounce around. If it goes out of balance even when there is no washing in it then it can be if water has leaked out of the balance ring on the inner bowl.
@@motrepairs Thank you for replying.
I changed the rods but found water in behind the display, as it was working before opening this with the water in I hoped it would still work however it beeps about 4 times at me than dies. I will now wait a month to have technician come out.
@@daniellefisk4531 On some of the older models (with white water valves not blue) the valve chamber can leak, usually permanently damages the controller unfortunately. What part of the country are you in? You should be able to get someone sooner then that if you go for an independent company rather then through FP
@@motrepairs Thank you for the replies they are helpful.
The ones in my machine I believe are blue. I did note that after the machine is turned on and does it beeps that I can hear a ticking noise coming from one of those valve chambers.
I'm north Gold coast in Queensland, I did try one place however they don't carry parts and was a couple Weeks wait just to diagnose the problem.
@@daniellefisk4531 Ok I can't help with any recommendations in Australia sorry. Any company with experience fixing FP should have a decent stock of parts since they are reasonably common in this part of the world, so maybe have to hunt around a bit to find a company with experience.
Perfect. Thanks.
Awesome, thanks. Cost $100 and the machine runs like new. Makes me wonder what is in the base of each suspension rod- Laundry fairy dust? #mysterytube
Thankyou job done thanks to you😘
thank you
تيست مود الغساله متعب
Hi, Test mode/ Diagnostics is different on these machines then the earlier ones, is on my list to do but will probably be a while before I get a chance sorry.
مرحبًا ، يختلف وضع الاختبار أو التشخيص على هذه الأجهزة عن الأجهزة السابقة ، ولكن من المحتمل أن يستغرق الأمر بعض الوقت قبل أن أحصل على فرصة آسف.
@@motrepairs ممكن فديو تشرح عمليه اليست مود لان الغساله يظهر بها كود 1/12ولا يعمل الماتور
@@motrepairs ممكن فديو
@@Hassan-rd8gy I'm sorry I am very busy with work for paying customers, I will do it but I do not think I'll be able to do that for a while, maybe in a couple of weeks. There are a couple of other videos I'm half way through
@@motrepairs انا اسف على الازعاج اخذت من وقتك وشكرا اخي