Adam, thanks for the comment. My video was recorded over a year ago. The WRN series software has been updated for a better experience. This video shows the old Wizard and not the new configuration tool. I'll try to update or post a new video....
amigos no puedo hacer trabajar una camara ip hikvision DS-2CD1023GOE-I En este grabador , aunque he configurado la camara con protocolo onvif no me funciona, de da error de conexion
I would recommend 1) enable ONVIF 2) make sure an ONVIF user is created, and 3) enable auto discovery on the recorder. See if it can discover the camera.
Hello , how do I report a problem with firmware(perhaps). This is for the XNP-6120H .Please refer to this video th-cam.com/video/6uAtX77USRg/w-d-xo.html it seems that when autotracking, the camera loses the ability to pan when zooming in for tracking, causing it to lose the object.
Please contact Hanwha tech support in whichever country you are in. Please note that auto tracking does have various menus to configure, including camera height. In addition, you can turn off the zoom function for tracking. The camera may be too close to properly track and zoom. Our other camera models do have a faster zoom mechanism.
Hello, thanks for the reply. I'm in the US, and customer service has been contacted. The main problem does not seem to be the zoom function itself, but the ability to pan and tilt while zooming, hence losing the tracked target. We have tried tracking without zoom. That might be a problem with reading license plates. I know this is not a dedicated LPR camera, but done properly, it should be able to read license plates at the very least during the day.
If you change the poe switch dhcp range to anything other than default it does not work
I would like your video if what you hade pop up in your setup wizard was the same as what happens when I plug in my wnr.
Adam, thanks for the comment. My video was recorded over a year ago. The WRN series software has been updated for a better experience. This video shows the old Wizard and not the new configuration tool. I'll try to update or post a new video....
Is there a way to reset password for this model?
Where do I find IP address, DNS Gateway information needed?
You can enter your ip info in the setup wizard, or in the standard Linux settings menu and then network.
amigos no puedo hacer trabajar una camara ip hikvision DS-2CD1023GOE-I En este grabador , aunque he configurado la camara con protocolo onvif no me funciona, de da error de conexion
I would recommend 1) enable ONVIF 2) make sure an ONVIF user is created, and 3) enable auto discovery on the recorder. See if it can discover the camera.
Hello , how do I report a problem with firmware(perhaps). This is for the XNP-6120H .Please refer to this video th-cam.com/video/6uAtX77USRg/w-d-xo.html it seems that when autotracking, the camera loses the ability to pan when zooming in for tracking, causing it to lose the object.
Please contact Hanwha tech support in whichever country you are in. Please note that auto tracking does have various menus to configure, including camera height. In addition, you can turn off the zoom function for tracking. The camera may be too close to properly track and zoom. Our other camera models do have a faster zoom mechanism.
Hello, thanks for the reply. I'm in the US, and customer service has been contacted. The main problem does not seem to be the zoom function itself, but the ability to pan and tilt while zooming, hence losing the tracked target. We have tried tracking without zoom. That might be a problem with reading license plates. I know this is not a dedicated LPR camera, but done properly, it should be able to read license plates at the very least during the day.