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- เผยแพร่เมื่อ 4 ต.ค. 2024
- Alaska Airlines and United Airlines say they have found loose bolts inside several door plugs on their Boeing 737 Max 9 fleets. CBS News senior transportation correspondent Kris Van Cleave has more on the investigation. Then, Kelly Bartlett, a passenger who was on the Alaska flight when a section of the plane's fuselage blew off in midair, joins CBS News to recount the incident.
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I love when a company says they’re committed to something but their actions prove otherwise. The question “How can you trust they tighten the other bolts” is spot on; you can’t! The whole MAX fleet should be grounded and checked from front to back.
The US government is doing the same to China. They say they commit to something, but their actions prove otherwise.
The whole Boeing management should be sacked and their quality control system checked from front to back.
Typical American Hypocrisy. They committed to something but their actions prove otherwise. That is how they treat China.
Please tell me how the lady and the man without a shirt communicate on sms unless they knew each other prior? Please help Thx BJ
@@chavale2 they didn’t use SMS. She type text on Note on her phone, handed the phone to the boy. The boy then text on fhe same note.
As a prior Spirit employee, no, they are not focused on quality. They pushed us to rush through our jobs, take short cuts, and had managers and trainers unable to provide blueprints for training. I asked for mine multiple times, to no avail. Getting laid off from there is one of the best things to happen to a lot of us (myself included).
As a mechanic.. it’s doubtful the bolts were ever present.. takes a long time to ‘unwind’ bolts like that with vibration and resonance
Wow! That's worrisome.
If the bolts were never there, should they have come off during the previous flights? Or was this the first flight of this new plane?
@@ashkanahmadino it should not have come off the first flight… sometimes it takes the right amount of pressure and non pressure and turbulence to get the door in just the right position..
@ashkanahmadi this particular plane had recent history of pressurization issues. its no doubt that the seal around the plug/door had been compromised causing the issue.
@@ashkanahmadithe design has a "cotter pin thru bolt" design. this alone, if installed at all, wouldve prevented the issue. either the cotter pins were never installed causing all of the castle nuts to vibrate/shake/blow off of the bolt threads or, more likely, the bolts were never installed. the NTSB already knows whether bolts were installed in the door or not as you dont need forensic science to determine this. but they do have to have a forensic explanation
Boeing designed the cockpit door to swing open in case of depressurization but had not informed anyone. Additionally, the MCAS system was not documented either. This raises concerns about what other surprises Boeing might still have planned.
That's wild!!! I watched a documentary on Boeing and it seems the company has really cut corners and has gone downhill. I couldn't believe they didn't want to have to train pilots on the new MCAS system, and we all know what that lead to. Super interesting about the cockpit door
I don't think that's true. Having part of the fuselage come apart is at no time ever desirable, _especially_ in a depressurization incident.
@@CT-pi2gl It's by design so that if the cockpit crew become incapacitated during a depressurization event they aren't locked in the cockpit with no way for the cabin crew to get in there and resuscitate them with their o2 masks like what happened on Helios Airways Flight 522.
I guess I missed that it was the cockpit (flight deck) door being referred to, not the door that blew out during the Portland accident.
If you look at the main core of their mission, you can see the main components that test the quality, and durability, our crash test dummies face during trials.
I smell a lawsuit due to emotional distress
i don't even want to imagine what might have happened to someone sitting directly next to that door...
Bro imagine if there like 60,000 feet In The air going 500 mph, your ear drums would frickin blow
Another reason to stay buckled in at all times
Well in Boeing's defense, those IKEA instructions are hard to follow 😂
This comment should be pinned. 🤣
Pure gold, Brother 🎉🎉🎉
Whoever installed this bolts lets hope its not the same person who installed the cockpit windshield bolts too.
😅
Or the rudder bolts. Heard they found some missing in other 737's recently. Like WTF?
That kid and his mom are going to be flying in private jets by the time her Lawyers get done shredding Alaska Airlines & Boeing in court
"Acknowledging their mistakes"? Gee, thanks. Makes everyone feel so much better. I don't mind a bit of fuselage blowing out and violent decompression while traveling kilometers up in the air as long as I get an honest apology afterwards.
Kris Van Cleave, Great job with the questions and getting to the bottom of this issue. Good pressing for answers. R
My heart goes out to everybody who was on the flight. I live in Portland. I flew to New Orleans Thursday before the accident from PDX airport. I was lucky because I was on spirit airlines and the plane is not the same. I knew about when it happened vaguely but subconsciously I didn’t follow everything until I got home. I just didn’t want the anxiety of flying back to Portland.
So wise and understandable. I had two young relatives waiting to fly Alaska on Sunday. .. We watched the news, understand and kept outwardly calm. When we listened to the full Pilot convo with Air Traffic control knowing the dynamics; normally tough -there were tears. Its just amazing the teen and all survived. My family members travel
on Sunday thankfully safe.
"I was lucky because I was on spirit airlines" - there's something i never thought i would read.
My heart goes out to all the smartphones that plummeted 14,000 ft back to earth.
@@choleluvstoshop8134 thank goodness there was no loss of life. You can replace a damaged airliner and you can replace a smart phone. But you can’t replace a person. The passengers all meant something to someone
@@choleluvstoshop8134 I’m glad your loved ones are okay! I also flew back home to PDX Sunday night. I had to do a red eye overnight layover in Las Vegas but my loved ones were glad that I was not on that flight. On Monday morning when I got back into Portland, my best friend was already waiting for me at the airport and he drove me back home safely where I learned more about what happened
I think Boeing didn't learn the lesson from previous tragic events. It makes me feel someone does not deserve to be on the market. They don't give a damn when it comes to the safety
While botls are missing or perhaps never installed? Then la ook at the existing (qty. 4) joints, which typically has primer in each hole bore. If bolts were installed then the high contact bearing stress (bolt to bore) would show in the bore (perhaps 10x magnification) and discolor the primer locally. If the primer appears clean, then the bolts may not have been installed during production at all.
Those joints are definitely gonna be placed under a literal microscope.
Boeing acknowledging its "mistake" instead of "multitude of egregious errors" is classic doublespeak.
Weapons of Max destruction
I was disturbed to hear the lady from the NTSB assert that the FAA was the 'gold standard' for global flight safety. Which might have been the case before the second fatal crash of the Max. The FAA wa the 47th global authority to ground the type following that accident.
At least now we can be certain there wouldn't be a B737 Max Neo in the next line up.
Need to know why pressurisation warnings light came on thè whole story
Team of Boeing's best engineers determined that even with the panoramic view, the plane still had perfect structural integrity but the passenger's nerves were shattered beyond repair.
No such things as best engineers. They all have been compromised. Beyond repair.
Those same engineers are also responsible for the faulty door.
Should have headphones connected to air mask, so everyone can here flight attendants
Built into the seat back with a seperate pouch would be a much better option.
Anyone, Industry.. company .. journalist, please ask / answer the question, "Were the 2 seats in the row of three inline / next to the exit / plug on the seat allocation system blocked from being allocated prior to boarding? This should be easy to trace and the question WHY asked!
I live a few blocks from where the door plug was found.
So what this story is not about you.
It started in 2014. That's when Boeing decided to focus on investor returns rather than quality and innovation. They began laying off their senior design engineers, their senior quality engineers and their senior purchasing agents, (buyers). Each of these disciplines are crucial to quality built products at a fair price.
Why did they do this? They were doing stock buy backs at the time and wanted cash and investor returns more than they wanted to maintain that Boeing reputation for quality.
Boeing dumped their older, experienced, higher paid staff in exchange for straight out of college, inexperienced, low wage employees. It isn't just those of us who got laid off who have suffered for Boeing's greed. The hundreds of people who have died in Boeing aircraft since 2014 are the very real victims of Boeing's desire for profits over quality and safety.
CBS, How is it your reporter is so very ill-prepared to interview Kelly? Making her answer questions about his huge confusion ruined what should have been a progression of thoughtful event details.
So whats next?... Which bolts are lose where? Check EVERY MAX AIRCRAFT. I wont fly on a Max until it's done.
Has there been an interview with the person who was seated next to that door? Does anybody know who is that person?
Quite possibly the dumbest questions asked during the press conference.
It was more than just sensors with this plane, there was ongoing depressurization problems with this plane, and it was serious enough to make Alaskan Air say "no etops" flights... when they should have grounded the plane... it wasn't 100% Boing's fault, the plane was warning them, there was pressurization problems, Alaskan air kept flying.
The reporter enforces my opinion of that breed as she clearly states that they were using their phones to communicate because of the noise and masks .. and he seems completely without a clue.
Why don't you interview the teenager who lost his shirt
He and his mother were being bombarded by the media. She gave a private interview with one reporter and only provided her middle name. She's just protecting her family from being constantly harassed for interviews.
You should read her interview-- what she and her son went through is just unbelievable. As a mom, I cannot imagine.
Why is she calling it an "Airbus?" Its a completely different aircraft...
Oh My God In Heaven. That kid whose shirt flew off😮
Hmmm. that’s odd… Everyone is concerned about safety standards and quality, but it certainly doesn’t seem that way from the looks of it.
Yikes!!!🥴. Hmmm???🤔 Note to self: when asked window or aisle seat ask if they mean an opened or closed window seat???😵💫😬😞!!! Glad they are safe.❤️
Did the ntsb find jacks shirt?
Immediately after the door plug blew out the pilots came over the PA system and said if you ever wanted to be able to Airborne Ranger here is your chance to jump.
The Boeing CEO saying he is still flying on those planes....I'm going to guess he was sitting nowhere near those plug rows.
Something spec’d to Ft-Lbs got done in N-m, I bet
Losing the door was a bolt out of the blue.
I live in Portland. I think that's why I am so interested in this.
Due to the design of that plug the bolts were never installed as witness marks will show. But the public will never see this.
Journalists: please don’t ask questions that are just accusations. The public is smarter than that. We want real information.
Great video.
Btw, for this scenerio, should the passenger(s) remain seated or advise to change seat if happens in the air?
They are advised to unhook and take turns putting the head out the blown door for a panoramic view.
Shouldn't this issue be checked before passengers board the plane?
A door plug is a factory installed part. It shouldn't require maintenance, because in order to access it you need to remove interior finish work.
It would be hard not to acknowledge a gaping hole in a new airplane.
Did it not suck everyone out????
If it's a Boeing, I'm not going.
I’m not flying again if it’s optional. Quality work is another thing that has deteriorated as our society crumbles.
I have more bolts on the stand for my TV. Four bolts to hold on a door that's absolutely criminal
If 1 out of 4 bolts missing, it is quality issue. If 2 out of 4 bolts missing, maybe it is big quality issue. If ALL 4 bolts missing, it is a sabotage. I hope FBI should involve in investigation.
I don't believe repeated error and omittions.
I would NOT trust flying on any 737 right now.
Why is the Boeing Air Accident Incident of last weekend, getting all the news media coverage now, when people have and the news media especially are already forgetting about the Japanese Airlines Airbus 350-9 Air Accident Incident, which happened a few days before the Alaska Airlines boeing 737 Max 9 Air Accident Incident?
When there were deaths in the Japanese Airlines Airbus 350-9 Air Accident Incident, but no deaths happen in the Alaska Airlines boeing 737 Max 9 Air Accident Incident?
Because that wasn't airbus mistake, it was captain's fault of japanese guard plane, and atc didn't react to the warning that plane got on the active runway and not on the holding point on 5C
A question of trust..... 🤦🏼♂️
Took 15 minutes to land!!! You should know this!! Stop asking dumb questions
They'll fix the door plug by tightening the bolts.
Airbus jets are built better & checked & tested better now than Boeing used to build theirs back in the day.
Unfortunately that’s proven fact for all to see.
Doesn’t take much research for anyone reading this to get to know.
I haven't flown in 21 years, would it be impossible to only fly with Airbus? My son said Boeing is like 98% of the planes out there...this motivates me very little to ever get over my fear of flying.
@@ashleypg1708you can usually look beforehand wile booking a flight to see what the make is. I was scheduled to fly Friday night from Newark to Syracuse on a max 9. They took the plane out of commission for one day and it was back at it. I rebooked on an earlier flight on a e700. I trust the Boeing 737 700-900 models all day but not this max. Airbus is a much smoother quieter ride as well imo.
@@ashleypg1708 Jetblue, Frontier, Allegiant, and Spirit Airlines all operate Airbus A320 family
one wouldnt need "forensic science" to determine if the bolts were ever installed, just decent vision & some common sense.
i'm more comfortable taking ANY 737 max 9 than driving to my local grocery store.
I’m NEVER FLYING AGAIN
Nothing to worry about. Just fly airbus planes 🤣
Do you drive?
Scary
Those bolts are not “powerful”
Nor are they are made from special Krytonic like materials.
Neither are they required to be “tight”. In fact, tightness as is commonly thought of would be undesirable on these particular bolts.
Accurate reporting seems to take a backseat to providing a forum for people to trash talk about that which they know little if nothing at all about.
Mechanical failure equal Boeing evil,,,,, ugh ugh.
Profits first. 😒
Has the 737 design been 'Maxxed' out in far too many ways since 1967.?.Stretched,reengined over and over again since the original 737-100 took to the skies.The MCAS fiasco with two major crashes was a big red flag.Now a pseudo door flies off and bolts are loose.Boeing certainly has plummeted in the confidence inspiring stakes.!.
Terrible reporting. Go to the airplane and show the people the real door and bolts. Show exactly what happens.
I sure miss Jeff Glor on prime time
Kelly is beautiful 😍
Boeing isn’t talking. 🤫 nobody talks everybody walks.
Who are they hiring? Qualified?
Pilots are allowed to have DUIs so why am i surprised at imcompetence
How is the pilot responsible for how the plane is assembled, brain trust?
@@LexYeen it’s almost like there’s a thing called company culture
It’s not looking at all like an Airline caused failure. Both United and Alaska Airlines are finding loose bolts now, so it is pointing to failures at Boeing.
I hope they give the poor kid another shirt for free. 👕
...Better not be a shirt advertising Boeing or Alaska Airlines.
Alaska Airlines is just as dirty here. What the hell are they doing flying passengers around in an aircraft that has given off multiple pressurization warnings?! They also have a past history of not doing proper maintenance. They lost that MD-83 because they got too cheap to put some grease on a jackscrew. Everyone died that day. Thankfully they got away with one here! Boeing IS at fault here but Alaska Airlines ignored a serious level of safety once again.
Production, production. Don't fly on this plane.
Mostly nonsense -
I remember a flight out of Hono. HI. in the late 1980s that lost a cabin door and the old dude sitting close to it. Military radar traced the door and the dude as it fell into the ocean. They found the door but the sharks found the dude. The ground crew was at fault, if I remember correctly.
"and flying off the plane?"
Very important piece of information that! 🤦🏻♂️ Stupid journalist trying to sound clever!!
I am shocked that women are still getting that Karen haircut.
#selfienation can't pass up an opportunity to snap photos.
DEI hiring practices. Good luck have a nice flight ✈️
Why is the Boeing Air Accident Incident of last weekend, getting all the news media coverage now, when people have and the news media especially are already forgetting about the Japanese Airlines Airbus 350-9 Air Accident Incident, which happened a few days before the Alaska Airlines boeing 737 Max 9 Air Accident Incident?
When there were deaths in the Japanese Airlines Airbus 350-9 Air Accident Incident, but no deaths happen in the Alaska Airlines boeing 737 Max 9 Air Accident Incident?
Well that accident didn’t involve bad build quality by an aircraft manufacturer, but maybe bad ATC practice or what ever it was that placed those two planes on that runway at the same time.