After exiting the platform and going to exit gates, can you acces the station hall? Or do you need to scan something again? Its just hard for me to understand exiting the trains in China haha, also, is there separate entrances and exits to and from platforms? What if I would need to have a transfer?
No, once you pass the exiting gate, you are literally outside of the station. Going to the hall means to go through security check , id check et al again. If you are to transfer, you just need to find the transferring lane or gate after getting off the train. There is a transferring route in all stations, which means that you can easily go back to the hall without existing the station. So kindly ask the stuff for help before getting off, they will help you to find that way.
I traveled in July of 2023, a couple months ago, I had one suitcase and one carry on, and a shoulder bag, they didn't check the size of my suitcase. I was on the second class though. I never saw any suitcase was checked for the size.
Officially, there are restrictions on the number and size of luggage, but in reality, nobody checks. As long as you can carry it, you can bring it onto the train.
At the connection point of each compartment, there is a dedicated space for passengers to place bulky luggage. This location is very convenient, and passengers can easily stow their large suitcases here. Furthermore, behind the last row of seats in the compartment, there is also additional open space available for storing large luggage. You can bring a wire lock to secure your luggage to the luggage racks or lock them together
there are oversize luggage storge rack in almost each car but not everyone, also there will have more space after last row on almost each car, sometimes these space are full, just tell the train crew you need help about luggage
Sadly the app is completely useless. Almost all features from the Chinese version are missing in English. The English website always has an error message - not even kidding. "the system is busy" my ass. And emails never arrive, so verification is impossible. Phone numbers only accept China/Hong Kong/Macao/Taiwan. Resetting the password is impossible. AND there is no useable customer support to non-Chinese-speaking customers. No email, nothing. Only chinese-speaking phone number. And you cannot register with the same passport, even if it isn't verified yet, with a new account. Pure incompetence and a huge annoyance...
This is not my experience. I used the 12306 website and app. The app is connected to my WeChat, so I can buy tickets right away (beside WeChat there are a few more other payment options, incl. credit cards) and enter (and exit) with my passport. Nowadays I believe there are no tickets anyway, just passport scans. And you are right, the Chinese 12306 has WAY more functions. So after you got your ticket you can switch the app to Chinese - and use the QR code from your phone to enter and exit the station. Note also, that you can buy tickets (you only get a receipt, not ticket, you still enter with your passport) at the counter, sure, but counters can be busy and sometimes you need to lign up for 30 Minutes or more.
I had no problems solving various ticketing issues without knowing Chinese. If the agent at your window who does not speak English, there is always someone in the office who does that can come to help. Then there are now good translations app that can be used.
Wanna find out what can be taken on a train and what can not？ Find more information here: www.citynewsservice.cn/service/83o9y7krqwn564ex
Thanks for the video. Really need more info on how to travel around china because google seems not so much info
Really good info, thanks!
Really very helpful 🥳🫡😍
thanks for uploading this video very helpful for traveller of first timer
Appreciate your Video, Well described :)
Thanks for sharing it is very helpful.
Thank you. Much appreciated!
Thanks!
Where do you buy the ticket? Is it before or after the security check? And can you buy it on the same day as your departure ?
I was needing it, thank you.❤
Thanks for the information, it is very helpful. By any chance, do you know how many pieces of luggage are allowed per guest?
There are no limits, as long as you can hold it
Thank you it’s a great help
how many luggage per person
After exiting the platform and going to exit gates, can you acces the station hall? Or do you need to scan something again? Its just hard for me to understand exiting the trains in China haha, also, is there separate entrances and exits to and from platforms? What if I would need to have a transfer?
No, once you pass the exiting gate, you are literally outside of the station. Going to the hall means to go through security check , id check et al again. If you are to transfer, you just need to find the transferring lane or gate after getting off the train. There is a transferring route in all stations, which means that you can easily go back to the hall without existing the station. So kindly ask the stuff for help before getting off, they will help you to find that way.
@@tomtan9942 thank you! That explains a lot :)
: ) @@silesiatransit
how to count, how many stops we need to get out? any english report for every stops?
Yes, if you are taking the high-speed train, there will be a bilingual broadcast at each stop
@@damonli3397 sorry what is bilingual? the broadcast will show with english or only chinese?
❤❤❤👍👍👍👍
Is it better to buy a ticket 10 days in advance or on the same day?
You can book the tickets online two weeks before via 12306 app. During the holiday, like the National Day holiday, It's better to book in advance.
Hi, does traveloka work in China? Thanks
can we take a bigger size suitcase in this trains
I traveled in July of 2023, a couple months ago, I had one suitcase and one carry on, and a shoulder bag, they didn't check the size of my suitcase. I was on the second class though. I never saw any suitcase was checked for the size.
so we can bring 29inch suitcase? any space to put the big suitcase?
Officially, there are restrictions on the number and size of luggage, but in reality, nobody checks. As long as you can carry it, you can bring it onto the train.
I have a 7 hour train ride with two large suitcases in 2nd class, will this be a problem? is there good storage options?
At the connection point of each compartment, there is a dedicated space for passengers to place bulky luggage. This location is very convenient, and passengers can easily stow their large suitcases here. Furthermore, behind the last row of seats in the compartment, there is also additional open space available for storing large luggage. You can bring a wire lock to secure your luggage to the luggage racks or lock them together
there are oversize luggage storge rack in almost each car but not everyone, also there will have more space after last row on almost each car, sometimes these space are full, just tell the train crew you need help about luggage
Why do you need a passport to use a train?
When you book online, you can use your ID to get on the train without getting the ticket.
passport number and name only?
Your passport must be machine readable.
Sadly the app is completely useless. Almost all features from the Chinese version are missing in English. The English website always has an error message - not even kidding. "the system is busy" my ass. And emails never arrive, so verification is impossible. Phone numbers only accept China/Hong Kong/Macao/Taiwan. Resetting the password is impossible. AND there is no useable customer support to non-Chinese-speaking customers. No email, nothing. Only chinese-speaking phone number. And you cannot register with the same passport, even if it isn't verified yet, with a new account. Pure incompetence and a huge annoyance...
This is not my experience. I used the 12306 website and app. The app is connected to my WeChat, so I can buy tickets right away (beside WeChat there are a few more other payment options, incl. credit cards) and enter (and exit) with my passport. Nowadays I believe there are no tickets anyway, just passport scans.
And you are right, the Chinese 12306 has WAY more functions. So after you got your ticket you can switch the app to Chinese - and use the QR code from your phone to enter and exit the station.
Note also, that you can buy tickets (you only get a receipt, not ticket, you still enter with your passport) at the counter, sure, but counters can be busy and sometimes you need to lign up for 30 Minutes or more.
I stopped watching from the moment you showed an english speaker ticket seller in the train station :D That's not the reality my dear.
I guess this only works in Shanghai ?
@@chengk4306 not at all. I am in Shanghai right now , and I testify : nobody speaks english in the train station!
@@amimiminovicyeah, so fucking pity that you don't know how to communicate to them because no one can speak English.
I had no problems solving various ticketing issues without knowing Chinese. If the agent at your window who does not speak English, there is always someone in the office who does that can come to help. Then there are now good translations app that can be used.
@@George-vt1xs that's exactly what I am saying : the agent does not speak english so you should figure out alone how to purchase a ticket.