The BS Dispatchers Tell New Truck Drivers | SECOND WARNING
ฝัง
- เผยแพร่เมื่อ 7 ส.ค. 2024
- Dispachers will lie about a lot of things to new truck drivers. Learn how to deal with dispatchers like a professional truxk driver in this trucking video. Stay Driven!
Learn how to deal with lying Trucking companies In this video • The BS Trucking Compan...
My Website- prodrivertools.com
LIVE BEARDED livebearded.com/?rfsn=5223132...
Use Code “DRIVEN” for 10% off!!!
🔥🔥www.talladegafiberglass.com🔥🔥
My Logo (you get to customize yours) amzn.to/31ogSrC
I create entertaining trucking videos so consider subscribing!! 👇🏻
🛑 Subscribe here for teaching Trucking Videos - th-cam.com/users/DrivenTrucki...
The BS Dispatchers Tell New Truck Drivers | SECOND WARNING
Equipment used in the video
Camera - amzn.to/2KsoWNG
Rode Mic- amzn.to/2PR7ybj
Lens - amzn.to/2KoIhPG
Joby Gorillapod - amzn.to/2QY6wXn
Drone - amzn.to/3mPvLvg
ND Filter For Camera - amzn.to/3i8geTJ
Rolling Camera - amzn.to/2DV37WA
Music From Epidemic Sound
www.epidemicsound.com/referra...
TubeBuddy- A secret weapon for creators
www.tubebuddy.com/Driventrucking
Chapters
00:39 Hot Load
01:26 Reschedule Appointment
03:11 Fuel Stops
04:56 Personal Conveyance
06:29 Chaining Up
07:51 Call Breakdown
09:51 Inclement Weather
11:08 Being Overweight
12:58 Bonus Tip
The BS Dispatchers Tell New Truck Drivers | SECOND WARNING
Disclosure- Some of the links above are affiliate links, meaning, at no additional cost to you, I will earn a commission if you click through and make a purchase.
#trucking #lies #dispatchers
Learn how to deal with lying trucking companies in this video th-cam.com/video/8O7o-p_wsMI/w-d-xo.html
CFI any good?
On time
My favourite lie from a former dispatcher, "I won't lie to you, I may not tell you the truth, but I wont lie to you". That statement in itself is a lie.
Ain't that the truth. LMAO!
Mark's chain law: if I need chains to get there I don't need to go there. My chains are strictly for show.
Exactly.
For show and satisfying Colorado law. Lol
A piece of advice about chaining up I learned from an old hand back in 1989. "Chain up to get out of a situation, never chain up to get into a situation." Better yet, find a safe spot and take a nap after you let dispatch know that is unsafe to roll.
There is a very famous video they show you in school of a driver dispatched on a 24 hour load who hit a school bus a mile from the drop, and killed a little girl and was sentenced to 10 years in prison. There is audio and interviews with the dispatcher coercing and pressuring this driver to take this load to supposedly save the contract by taking this load after he already had driven his 10 hours. The dispatchers are coaching and urging him on all night. No one in the company except the driver was charged after the accident. The driver was very remorseful as he described waking up just before impact and seeing this little girl in the back of the bus.
Every load is a “hot” load, or so they’d have you believe. A good percentage of dispatchers are no better than politicians.
Most simply have an arse whole boss that puts pressure on them too.... get everything in writing when in doubt and let the chips fall where they may.
Used to be a driver and a dispatcher it's both sides most dispatchers are just relying information but like drivers there are good and bad ones
So thankful that some dispatchers made $8.50 an hour more than me, cozy office, tv, phone, computer, bathroom, got to make babies in their pick em up trucks while I was beating myself to death in junk equipment going to gold mines.
“ can you stop and get this load nearby, it’s all ready to go…” yeah it’s not ready and I’m sitting in a dock for 8-9 hrs
Imagine you are a rookie, telling dispatch what u r and not gonna do. Yeah, safety and your driving record is at risk, but ya gotta learn how to talk with diplomacy!
You gotta balance being safe with getting things done. You DO NOT want to be labeled a hard to deal with employee.
Be diplomatic.
I got twenty years under my belt.
Rule number one when dealing with me as a driver: We don’t lie to each other.
If you ever think dispatch is telling you to drive illegally, tell them to send those instructions via satellite. If they refuse, and they will, don't do what they're telling you. If they do, still don't do it, but by all means, stop at the first scale and make sure you show DOT.
When I just started my first dispatcher told me to pick up a hot load in downtown Chicago. I told him I only had 2 hours on my clock and I'd run out of hours. He said it's okay because they have overnight parking. Got there and found out the load wasn't even supposed to load for 16 hours. They did load me but guess what.. no overnight parking. And my company didn't give me the ability to use personal conveyance either until 30 days after my start day. So I ran over my clock by 3 hours.
Dang
@@DrivenTrucking yep. Drove to my sister's in Niles, Michigan on no hours. It was my third load solo. I was so scared and didn't know what to do. I stopped in every truck stop on the way and they were all stuffed full. Knew of a place by my sister's that always had parking so I said fuck it and drove it.
Call the shipper and receivers if they say no I wouldn't go
That load scheduling deserves a gut punch to the lying dispatcher. Only a punch do they understand but make sure you go in with a buddy to keep the other dispatchers from helping him
@@DrivenTrucking woah
Great points on dealing with dispatch always remember they care more about the load than driver or equipment. ALWAYS get everything in writing you gotta cover your arse
I agree @ Prime Inc you can call Mr Lowe the ceo directly and tell him whoever forced you to run that truck to put you in danger.
Just remember this, dispatcher ain't your fucking boss, they don't sign your paycheque. It's good to have a friendly relationship with them, but they try forcing you to do something, you have every right to tell them to piss off.
If you're dispatcher makes you do crazy things call safety they will handle your problems
Ugh tue horrible dispatchers again 😂 So as a dispatcher, I have never and will never lie to a driver. I have been doing this for over 15 years and yes, my job is to get loads covered and make money. But it is also my job to make my drivers lives as easy as possible. To take loads that they can get good miles but still have enough time to drive it legally. And you’re right some appointments can be rescheduled but many will give us an appt 3 to 5 days later. Not just Walmart. I also refuse to route drivers. It is always shortest, safest practical miles. The driver is a professional and can route himself. If they want help, I am happy to help. Also fuel at any location we get a discount. I would never work for a company who made me tell drivers when to stop for fuel. I will also never tell a driver to chain up. Shut it down. Let’s all stay safe. I would also never dispatch a truck that I believe is going to derate. Too expensive to end up with a tow. You must work for Mega carriers and if this is how they operate, they sound awful! So the advice you are giving is great. But my advice is to get away from the Mega carriers and work for a small trucking company where we work as a team. I love your advice to call your shippers and receivers on your load. Brokers give us wrong times constantly. But you are on one load and I might be working on 20 loads. So that is super helpful and your dispatcher will love you! I bet you also avoid a bunch of possible mistakes that way. Brokers are afraid everyone will be late so they often tell us appt times are way earlier and they don’t care if it makes you start your clock too early and screw up your reload.
Drivers only chain-up to get out of trouble never to get into trouble.
As far as confirming directions what you want to do is ALWAYS talk to someone in shipping or receiving. They deal with this all the time, they will give you the right directions.
Reminds me of when a shipper loaded me a few thousand pounds heavy on the rear. Scaled it, went back, unsecured so they could rearrange. That was a long day.
Bro, So true! A driver should remember the 3 L's: 1. Never do anything that will jeopardize your LIFE. 2. Never do anything that will jeopardize your LICENSE. 3. Never do anything that will jeopardize your LIVLYHOOD. Truck drivers move America and the demand is high for qualified drivers. Always remember the 3 L's. Safety first! Dispatchers need us more then we need them. Great video and awesome advice. You keep posting and I'll stay driven. ☮️ from Cali.
I say this all the time.
Chains? Many years ago a driver told me something I live by. I'll chain up to get out of a bad situation but I'll never chain up to get into one.
Yeah Betsey at the desk has givin me car directions before to a shipper too lol
Lol
I've had a few "HOT" loads where the crane was waiting to jerk a coil off of my truck or the assembly line was shut down waiting for the load but normally?!, they don't even know I'm coming.
Its gotta be there yesterday!
You get there and theyre closed for the day 🤔
I love how in trucking someone can use the term hot load with absolute zero irony.
Always get it in writing. They will never ask you to do anything stupid if you have proof
PC is for 34 or home time. Do NOT use it on duty. Great advice.
Don't chain up shut down. This man speaks truth.
My favorite one is “Hey can you shut down and swap with this driver he will be there in about and hour”
Your the only driver in the area my favorite lie
Hey man. I just wanted to say thanks for the videos. I'll be starting my first gig two Mondays from today, and I've spent a lot of time in the last month "studying" from your channel. They've been a great help.
Thank you and good luck!
11 months down the line how are you doing B Y?
How are things working out?
Sorry to be nosey but how has it gone for you?
Hows trucking been for you so far man?
Worked for Roehl Transportation and not a week went by that they was not trying to get me to use PC to pick up or drop off a load when i was down to my last hour. I refused several times as if i only have an hour left on my clock and they wanted to schedule me to pick up I know i would be over my 14 and would have to go off route"no payed miles" to find parking. Many of them times it was also later at night and in a larger city so finding parking was going to be very hard also. Any how i ended up getting fired after i refused a load that after doing my trip planning would have had me at a 15 hour day. This company needs a class action lawsuit from all the new drivers they exploit or fire. When they train and bring in so many new drivers each week they have to do something to make sure they have trucks for them and think they make it a living hell for the current new driver that is in the truck so to replace them.
Don't ever call the dispatcher, do it all on the Qualcomm. That way you have a recording when they try to screw you over.
If a dispatcher ever tells you or has anything in writing that you’re company is forced dispatch. Run don’t walk to an attorney. Forced dispatch is illegal period.
I drive a 96 KW W900 for a small regional carrier in the midwest.
A lot of the crap that the OTR guys put up with is unbelievable.
Haha!
"It's a hot load!" They do that to find out how much hustle you have as a driver. My rule was:
"Make your pickups and deliveries on time (early) if you want to be a superstar!
Following this rule, I got very good loads and good miles. Within 2 months of starting, I was routinely doing 2,800 miles per week as a new driver!
You're awesome man!
Keep the truck wheels and camera reels rollin' !!
I just got onto a reefer company. Was pulling bull rack before it. My dispatcher realized quickly the miles I put down in a day, finally got a load with big miles and reload back to Utah. Started 3 weeks ago. Still run like I’m running cattle but this reefer shit sucks
10:35, I agree 100%. If I don't feel safe, I don't drive.
While you are sitting at the table in the truck stop with four other drivers, your dispatcher tells you you have to take the load because you are the only truck in the area.
I've had good luck with dispatch, but I've also had some pain in the ass dispatchers.
I hate being told get there anytime, they have a secure lot, and I end up sleeping in the road, or back tracking to a truck stop
Those snow chains be heavy too. Its better to shut down in bad weather than to keep driving and get in a accident only to lose your job afterwards
If I can’t drive at least 55 mph I find a safe haven any slower is a waste of time.
I appreciate you getting straight to the topic!
Great content! Thank you!
Thank you for your honesty and guidance I'm a new driver I need your videos like humans need air keep them coming
Hot load? I got loaded, come to receiver and they say - we need this load next month.
Appointment? I always reschedule myself, and then dispatcher calls me in few hours saying that my appointment was rescheduled.
Right - avoid PC.
Chains? Just shut down and wait.
Breakdown? Know your equipment!!! Dispatch do not give shit about your truck!!!
Weather? Do not be a stupid hero.
One overweight ticket might kill you as a pro driver.
Confirming appointment is ALWAYS better with shipper and receiver.
Fuel stop is new to me... never herd of it..lol..that would get me a lil upset...like u said I'm the captain of the ship..just like the driver face cameras they have now a days..that's total b.s....if I wanted my boss to stare at me I'd work in a damn factory...smh...ain't no wonder what there's a driver shortage
If I had known then, what I know now, would have slammed the door and run like hell~!
The biggest lie dispatchers tell you is I'm working hard to get you home but I need you to run this load otherwise I can't get you home
All good points simply love your channel always learning something new or finding out I'm not alone in what's going on cause other fellow truckers been their and they've done it thanks again, P S just waiting on the app can't wait to have a product made by truckers for truckers God bless brother
Love your advice. Keep it coming bud!!!
With GPS and cell phones is a dispatcher really needed in the 21st Century? They seem pretty useless to me. Answer phones and hand out paperwork.
You show up early to appointment and you have to wait to get a door assigned, I mean why have an appointment at all? Then you wait at the door for hours before you start getting unloaded. Then the dock hands help themselves to your cellular data via a hacking application. Hours later you are unloaded and now they get a lumper fee for wasting hours of your time. They get paid regardless while the driver gets to have a long 14 hour day instead of a 12 hour day the driver would have had if unloaded as scheduled!
Thanks sir we are in deep trouble there is whole crooks have souranded trucking industries.
Show up a day early for the location to say they can't unload me. If you didn't need the product why did you order it.
As a NYC cabbie I've admired how skilled trukers can be when maneuvering the city streets, Big up ! sounds a bit like our industry. Take care and be safe out there.
Ima new trucker and im scared to go to new york and cali
The fuel stop is usually at the cheapest place, and there's a reason why the fuel is cheaper at that truck stop than any other. If it tells you to fuel in the hood on I-20 in Dallas at 9pm to 6am, I ain't gonna do that.
I had one in downtown Charlotte. I swear their was a line of 50 truck's and traffic was so bad that the driver that fueled couldn't get out
I just subscribed. You are direct and clear. I really like your videos and will send them to friends to help the channel. Keep it up man.
(Snow tire) Chains are there to get you out of a bad situation you happen to be in. NOT to get you further into a bad situation. What happens if you decide to chain up to get further and conditions get so bad that even chains are no use?
You get in a wreck or (best case) land in a ditch. The company you drive for (and dispatcher) will not stand behind you in a case like that. They will try their best and distance themselves from you to limit their exposure to any kind of potential lawsuit and/or fines.
Thx for sharing your experience on the road.
My current FM is so good I get loads to pick up two days before I drop the load I’m pulling
Nice
1 in a bajillion.
Very informative, keep recording.
Thanks 👍 that was very informative.
I've also had dispatch tell me that my truck wouldn't derate and to keep moving. I was new to driving and only by myself for less than a month, the truck shut down going up a steep ass hill. That sucked lol
Best info I've gotten since cdl school, hands down.
My load planner & DM likes to give me loads that's already 3 days late from the original pickup appointment, then I get to the place and find my company hasn't rescheduled a new appointment, so I have to wait all day long. Then when I start calling asking for layover pay and detention, they all the sudden stop answering the phone or responding to my messages, emails, and text to them asking to get paid. Then I spend about a week going over their heads, up the ladder, until I find someone that will pay me for my work & time.
I have the DM's supervisor and detention department saved in my phone. They're counting on you to give up so they can screw you. That's why money management is so important. If I don't get what I want, I refuse to move the truck. Gets their undivided attention every time.
My dispatch guy would give appointment times so I woukd be sitting for an hour or two b4 the shipper/ receiver open. That's annoying as hell
Love your videos man. I just got my cdl a week ago
It requires tarping and it’s an outdoor power pole transformer 🤨
I’ve had tarp orders before for stuff that couldn’t even be tarped, still got paid for it. Like a tall load of chain link fencing, picked up in Texas, and was bright orange with rust by the time I reached Ohio. The whole time I’m hoping the receiver takes this rusty fence. They did, and threw it onto a stack of equally rusty fence!
@@mr.butterworth4216 as a fencer, I can tell you that galvanized chain link fence, doesn’t rust like that. It takes years for the galvanized coating to wear off.
There was one company that I drove for that told us never to call shippers or receivers, we had to go through dispatch, and dispatch was regularly wrong. I also work in a shipping office and we had drivers all the time be like “dispatch said this or that” about loads or appointments and they were usually wrong. We told drivers next time you come here call us first. We had a lot of drivers that had us on speed dial. I drove for a few years then worked in a shipping office and drove again and it gave me a lot if appreciation and respect for drivers and shipping office workers.
Dude you are America's real Trucker. You're videos are awesome man keep them coming.
18 years OTR now.
This is good advice 👍
Subscribed.
Very good video, informative and right on. Good trucking.
Awesome Videos. Im ne to the trucking industry. Very much appreciate all the tips. Please keep making informative videos.
They really not needed in business
I’m so glad I don’t drive for a mega carrier because I never have to deal with any of these issues. I have at other companies before though
Very well spoken . Thanks for the information
No2. My first company i drove for I got to where i would reschedule my own shipper/reciever appointments and never said a word to my dispatcher unless a) i couldn't reach them or b) appointments got moved to the next day. Otherwise i handled it all on my own.
edit: i had the same dispatcher for the entire two years i was with that company. He was cool to work with. most drivers there switch dispatchers every few months.
Really enjoying your videos!
You’re my best driver i got
I have a broker that always says every load is hot, they say the load needs to pick up by 6pm(the broker closes at that time) but this small shipper always tells us don't worry you can always pick up before 9pm. and the drops are usually 300 - 400 miles next day 10am - 1pm. Lame...
Also, I have only ever used PC to drive home unloaded.
Yeah I was an over the road driver for over 20 years and I never met a dispatcher that didn't lie to me at one point or onather, don't trust them.get your rest do what you feel is right,you can always, always get another job for a different company.
I’m not even a truck driver and I love this channel
Great info,alot of good comments too. Get my first truck Thursday flatbed with Melton oh yeah, your video on shiting was a big help, showed it to my instructor and now he refers students to it.
"Shifting"? Or did you really mean shi💩ing?
Definitely great information. I deal with the PC all the time at my company.
Great information 👍🏻
Good video Brian!
ihave a great dispatcher now, but I started with a guy with a rep. He wasn't an awful guy, just bad about telling you whatever it was he thought you wanted to hear then forgetting what he said.
Look, I like how you keep it 💯... hope to see you out in Vegas. I know I seen you out this way a few months ago. You be safe out here ..
I live in Vegas trying to get into it whats th e best place to start for experience
When I was driving for a maga carrier, I never listened to fuel stops. I always fueled at start of day, and during my break.
Call ahead if you have the info, shipper and/or receiver. Too many times, receivers were not expecting me. I’ve spent an hour as they moved shit around to make room for the shit I brought. Too many times I’ve arrived at the scheduled P/U time and they just (or haven’t yet) started to load the trailer.
thanks for informing
Newer owner op here. I getting audited by DOT. Not too familiar with PC. I guess i abused PC 17 times in April. Now i fighting fines with dot. Now i dont use PC unless absolute emergency
😎👍💪🔨⬇️
Ouch
"Oh sure yeah the appointment time is confirmed...."...😅😅😅
It's a very scummy buisness. New guys need to keep thier eyes open wide.
It’s dead for freight dispatchers . Everybody and they mama becoming dispatcher now that some are sensationalizing the industry to sell their courses . The dispatching side of the industry is too saturated , but no one who’s selling a course will tell u that hard truth .
I initially wanted to become a broker and I regret it everyday
Good advise
Oh ya..the only 'approved' fuel stop locations..love that one.
Great advice. I mean amazing video
Previous driver>dispatcher
Fueling- our mega carrier place redid the fueling system and I used to be able to get my drivers fuel where they wanted as long as they were close by and now I cant. It drives me insane. Also for chainup- I always tell my guys if they have to chain up they need to chain up to get off the road and park it because its too bad. (though some of them are comfortable with chains its up to them) Also its very true about the weather, if you dont feel safe and u want to sit no skin off my bones. (but because I have a dedicated acct i will probably ask for a picture once you are parked so I can send it to the customer and the late isnt on the driver, because weather lates are not our fault.)
But all and all I think Im the only dispatcher that really does not care if the load is late (pls dont fire me large mega company, do not perceive my post) We actually do have jit freight cus its grocceries, but if something happens, something happens. Ill do my best to repower loads as long as my guys and gals let me know as soon as they can, thats all I ask. Dedicated isn't really the same as OTR though and im glad I dont dispatch OTR things. Our OTR dispatchers are TERRIBLE
THANKS FOR THE WARNING👍👍👍👍👍👍👍👍👍👍👍👍👍👍👏👏👏👏👏👏👏👏
So basically dispatch is like Enron, paid on a commission and the drivers are fodder like investors
I have made the mistake of working with Foreign dispatchers. They are the worst. They will say anything to get you to move.