our company bought a fancyShmancy label maker from y'all. great product. but the best part was that when i was stuck with the settings for a specific application (wire wraparound) i received a call back from Malissa and got solid in the field support. thank you. i felt like i was talking to a local shop. friendly to the point and taking full responsibility for whats theirs. thanks for your help.
Well, thank you for passing that along! We regret you encountered an initial problem, and we're very glad to hear you were happy with our support team. Making fancy-schmancy label printers is one thing, but taking care of every customer is our #1 goal!
Ordered the LW-PX700PCD and got a call from y’all today to confirm the order. I was quite surprised honestly with how amazing your customer appreciation and support is. Glad I made this purchase instead of going with the Dymo Rhino 5200.
Hey Jason - Thanks for sharing your experience! We appreciate that you chose Epson LabelWorks and are always here for you if you ever have a question or need assistance. Cheers!
@@EpsonLabelWorks Actually I do have another question. Can more fonts be added to or downloaded to the printer itself for OFFLINE printing (not connected via USB) when not using the Label works pro software?
@@jasonstewart5942 Jason, at this time you cannot download/install font packages to the stand-alone unit. However, with our Label Editor Software (free download here: labelworks.epson.com/downloads) any font you have on your computer...will automatically load in the Label Editor Software. Regarding the PX300 and 9mm wrap... We're double-checking. Thanks again. If you have more questions or need further assistance, let us know. Visit LabelWorks.Epson.com for live chat and other customer support options.
Hi, thanks for reaching out with your question on the LW-PX300. You can adjust the font size my pressing the font size button. Its on the upper left corner and has a big A with a triangle and a little A. You can also view the font setting by looking at the 5 different size A’s above the display screen. There will be a small mark indicating the current size setting. Note: the font size options will change depending on what size tape you have in the printer, how many lines of text you have entered or if you are in a ‘special’ feature. Give us a call if you have any additional questions or needs. We are here to help! labelworks.epson.com/contact-us
Hello Alana, and thank you for your question. We'd be happy to help you directly. You can contact our support team directly via form, email, phone or live chat (when available) here: labelworks.epson.com/contact-us
Yes, the LW-PX300 can print wrap labels on a 3/8” tape. If you are going to be printing a lot of wraps, you may find the PX700 or PX900 to be a better fit for those types of labeling jobs. Thank you!
our company bought a fancyShmancy label maker from y'all. great product. but the best part was that when i was stuck with the settings for a specific application (wire wraparound) i received a call back from Malissa and got solid in the field support. thank you. i felt like i was talking to a local shop. friendly to the point and taking full responsibility for whats theirs. thanks for your help.
Well, thank you for passing that along! We regret you encountered an initial problem, and we're very glad to hear you were happy with our support team. Making fancy-schmancy label printers is one thing, but taking care of every customer is our #1 goal!
Ordered the LW-PX700PCD and got a call from y’all today to confirm the order. I was quite surprised honestly with how amazing your customer appreciation and support is. Glad I made this purchase instead of going with the Dymo Rhino 5200.
Hey Jason - Thanks for sharing your experience! We appreciate that you chose Epson LabelWorks and are always here for you if you ever have a question or need assistance. Cheers!
@@EpsonLabelWorks Actually I do have another question. Can more fonts be added to or downloaded to the printer itself for OFFLINE printing (not connected via USB) when not using the Label works pro software?
@@jasonstewart5942 Jason, at this time you cannot download/install font packages to the stand-alone unit. However, with our Label Editor Software (free download here: labelworks.epson.com/downloads) any font you have on your computer...will automatically load in the Label Editor Software.
Regarding the PX300 and 9mm wrap... We're double-checking.
Thanks again. If you have more questions or need further assistance, let us know. Visit LabelWorks.Epson.com for live chat and other customer support options.
I have the PX300 and the print went so small. How do I make the print bigger
Hi, thanks for reaching out with your question on the LW-PX300. You can adjust the font size my pressing the font size button. Its on the upper left corner and has a big A with a triangle and a little A. You can also view the font setting by looking at the 5 different size A’s above the display screen. There will be a small mark indicating the current size setting. Note: the font size options will change depending on what size tape you have in the printer, how many lines of text you have entered or if you are in a ‘special’ feature. Give us a call if you have any additional questions or needs. We are here to help! labelworks.epson.com/contact-us
do you have a video on the lw-400. I'm not able to turn off my vertical print.
Hello Alana, and thank you for your question. We'd be happy to help you directly. You can contact our support team directly via form, email, phone or live chat (when available) here: labelworks.epson.com/contact-us
Hello need help,can this px300 print cable wrap on tape 9mm? In the description can be printed Cable wrap.thank you
Yes, the LW-PX300 can print wrap labels on a 3/8” tape. If you are going to be printing a lot of wraps, you may find the PX700 or PX900 to be a better fit for those types of labeling jobs. Thank you!
@@EpsonLabelWorks i already have px700 for office used. We want buy px300 only for labeling cable wrap.thx for the answer