It should have been a new connector. 🤦 And does not SMART control allow soft-reset..? There is zero need for hard-reset. Or they could have had it backwards compatible, meaning that it only triggers if the voltage is pulled to GND.
A new connector would be a nightmare for legacy upgrade programs. The transition from SCSI to SAS was painful enough. Also if the voltage gets pulled to ground it would imply a dead short on 3.3 vols. Or so how i understand it anyhow.
@@wishusknight3009 > Dead short. Not really. You assume that it is always high, but when it drops (pulled towards ground), you can use logic to trigger a reset. (You only need a detectable voltage difference, with in some range) As the pull down only needs to be applied momontarely, there should be no risk for faults. If you use a normal disk, the pull down resistor would heat up under such a small amount of time there should not be any problem. And it is the SATA power connector that is affected, not the SATA data connector.
Usually you pull down or up with some kOhm and not short. New connector could have been just mechanical key changes. It is not like their solution is backward compatible either, ...
I've "fixed" 3 drives over the last few years by using a thin strip of kapton tape to cover pin 3 on the drive side. This issue got quite a bit of media coverage/attention a few years ago, you must have just missed it somehow. What they should have done, is add a jumper to the back of the drives to enable the feature if wanted.
I love that quote form the FAQ "If the legacy system is providing power to pin 3, the only side effect is the HDD will not spin up." The only side effect is it becomes an expensive paper weight, unbelievable. Logic in a power pin not a good idea.
So I bought a new exos 14tb and ran into this issue. Before googling I assumed the drive was DOA. I sent it back and they sent it back to me with the cable that fixes the issue. This is just plain stupid I honestly can not believe they made such a change.
THe most common way this has been seen is on "shucked" drives pulled out of things like a WD (USB) external enclosure. Commonly comes up when trying to use such drives in a NAS (ironic because it would seem like the hard reset feature would be something a NAS would want to take advantage of)...I digress. The PIN3 disable trick is pretty much the only way to fix things there. Little bit of Kapton tape, electrical tape, or paint some nail polish (or better the Thermal Grizzly product) over the third pin, or as I recently learned PINS 1,2 and 3 which is a bit less fidly. Honestly you would thing the drive firmware would be able to detect, "oh the host I am plugged into doesn't support this feature, I better turn it off"
Hello Rene, so does this mean that if I purchase one of these Seagate Exos drives, I won't be able to just "plug and play" with a Dell Optiplex 7050MT PC? Danke.
@@renerebe Thanks! It's basically just a normal PC workstation with normal SATA connectors. Are there any good drives with 10-12GB capacity that don't require any special modification in the price range of around 150-200€ (second hand)? I was about to purchase the Seagate exo but your video saved me from a major headache. 👍🏻🥂
Yes, I knew about this. Though I've not run into it myself. My main OSS project is used by many data hoarders and I'm one myself so I have an above average sized collection of storage devices.
Uh ... reset has been an ACTIVE LOW signal since computing was invented. Had they only followed practice and treated GND on pin3 as a power disable and 3V3 or floating as power enable this would all have been backwards compatible.
It should have been a new connector. 🤦
And does not SMART control allow soft-reset..? There is zero need for hard-reset.
Or they could have had it backwards compatible, meaning that it only triggers if the voltage is pulled to GND.
Yeah, new mech key or so.
A new connector would be a nightmare for legacy upgrade programs. The transition from SCSI to SAS was painful enough. Also if the voltage gets pulled to ground it would imply a dead short on 3.3 vols. Or so how i understand it anyhow.
@@wishusknight3009
> Dead short.
Not really.
You assume that it is always high, but when it drops (pulled towards ground), you can use logic to trigger a reset. (You only need a detectable voltage difference, with in some range)
As the pull down only needs to be applied momontarely, there should be no risk for faults.
If you use a normal disk, the pull down resistor would heat up under such a small amount of time there should not be any problem.
And it is the SATA power connector that is affected, not the SATA data connector.
Usually you pull down or up with some kOhm and not short. New connector could have been just mechanical key changes. It is not like their solution is backward compatible either, ...
I've "fixed" 3 drives over the last few years by using a thin strip of kapton tape to cover pin 3 on the drive side. This issue got quite a bit of media coverage/attention a few years ago, you must have just missed it somehow. What they should have done, is add a jumper to the back of the drives to enable the feature if wanted.
I love that quote form the FAQ
"If the legacy system is providing power to pin 3, the only side effect is the HDD will not spin up."
The only side effect is it becomes an expensive paper weight, unbelievable. Logic in a power pin not a good idea.
this reads like an april fools article
So I bought a new exos 14tb and ran into this issue. Before googling I assumed the drive was DOA. I sent it back and they sent it back to me with the cable that fixes the issue. This is just plain stupid I honestly can not believe they made such a change.
Next: Airbag new industry standard replaces cushions with blocks of concrete
Oh boi. Wir brauchen bald neue Festplatten... Danke für den Tipp!
can you imagine data center service engineers doing this for couple of thousand hdds :) that would be fun, i am sure...
THe most common way this has been seen is on "shucked" drives pulled out of things like a WD (USB) external enclosure. Commonly comes up when trying to use such drives in a NAS (ironic because it would seem like the hard reset feature would be something a NAS would want to take advantage of)...I digress.
The PIN3 disable trick is pretty much the only way to fix things there. Little bit of Kapton tape, electrical tape, or paint some nail polish (or better the Thermal Grizzly product) over the third pin, or as I recently learned PINS 1,2 and 3 which is a bit less fidly.
Honestly you would thing the drive firmware would be able to detect, "oh the host I am plugged into doesn't support this feature, I better turn it off"
It’s mostly seen on high end enterprise drives
Hello Rene, so does this mean that if I purchase one of these Seagate Exos drives, I won't be able to just "plug and play" with a Dell Optiplex 7050MT PC? Danke.
I don't know that Dell. At worst you need a power pin mod
@@renerebe Thanks! It's basically just a normal PC workstation with normal SATA connectors. Are there any good drives with 10-12GB capacity that don't require any special modification in the price range of around 150-200€ (second hand)? I was about to purchase the Seagate exo but your video saved me from a major headache. 👍🏻🥂
Yes, I knew about this. Though I've not run into it myself. My main OSS project is used by many data hoarders and I'm one myself so I have an above average sized collection of storage devices.
I dont understand why they couldnt have it reset if the pin was pulled to GND. This would allow legacy systems to still work!
That would mean a dead short of 3.3 volts.
I didnt know about this. thanks also.
Why? Because they can sell more drives. One has this “feature”, one doesn’t.
Uh ... reset has been an ACTIVE LOW signal since computing was invented. Had they only followed practice and treated GND on pin3 as a power disable and 3V3 or floating as power enable this would all have been backwards compatible.
Great!!!
obvious solution a jumper a well known feature from the past😁