@@lulacamara1602 Yes, unfortunately we are full. Right now and we have a waitlist that we will reach out to in March 2023 due to demand. I suggest getting on the waitlist since when we reach out we will provide all the information you need to take the next step.
I remember my first manager position. The team LOVED the previous manager. I was so nervous as to where to begin. With a deep breath and a genuine curiosity...I started with asking each person their career journey & how it led them to where they were & then asking what was working well & what was not & leaning in for solutions to addressing what was not working well. I have found, including the team as much as possible in growing the business is a solid tactic & a win win.
I had the exact same issue, and I was a former team member from years ago, AND 2 of them applied for the role against me and did not get the job. It was awful.
@@antoinevinsonpmp3842 That too was part of my story. A current member of that team also applied for the manager role & was not chosen. All a part of the journey. Loyalty lies in doing the right thing no matter circumstances. And lots of trust.
I love how you tell how it is. It's even uncomfortable to hear sometimes but I need to hear it and this is super super helpful thank you And in alignment with what I was already thinking which is just sit down and have a conversation one-on-one with each of my team members
Hey makeda your videos are amazing! I'm about to be interviewed for the team leader position at a customer support center soon and I would like to ask if you have any tips for the assessment. Thank you and keep up the good work!
Hello, I’m soon to be interviewing for a supervisor promotion from my current position where there is a high likelihood of me being given the position. However, currently in my department there are 2 individuals out of 6 that love to gossip about negatives and start impactful rumors to negatively effect the views of others. They currently see me as a sort of teacher’s pet as I was mentored by our previous supervisor after asking for more challenges and growth. It has been 2 years and am while I am qualified to take on the new roles and responsibilities, I fear my success on the stubbornness of these 2 individuals, how can I break the ice best on trying to earn their respect back?
@@makeda.andrews Hi Mak, did I miss the master class? Please tell me I didn’t. I am I need of this class. I watch you all the time, I don’t know how I missed this announcement.
@@snellgirlable I'm so sorry friend. Yes, this was a live masterclass that I did last year in September. My aim is to host another one later this year. Are you on my email list? I always send out notices for whatever I'm doing there first.
You know I'm a supervisor right now but for the longest time I wasn't it's weird how supervisors can get away with almost anything there's no repercussions for them because a worker cannot discipline a supervisor for doing something wrong it's always the other way around workers should be able to do this to a supervisor because there is a lot of shitty ones out there just saying but you're great I watch your content all the time
Hi Mac, what's your advice as I feel I am getting affected when I see my team members like leadership posts about micromanagement, difference of a boss of a leader, etc on LinkedIn. I feel paranoid that it is pertaining to me. I try my best to communicate and be understanding but I feel lost like being a manager is not natural as I feel my communication skills in meetings could be improved. I am far from a micromanager but our company requires us to hit certain KPIs daily and I am of course expected to drive it. I am doing my best to focus on results and motivating them.I am six months in my managerial role in a new industry with a new team I inherited. I am struggling in connecting with them and motivating them. I also needed to give 3 members performance improvement plans as directed by my boss so many have resigned during my 6 months in and feel like it has affected the team dynamics. I feel like I'm struggling to keep the team morale high. My team members respect me and listen to me. I just feel I do not know how to give them that drive and motivation to perform their best. I am in sales and it looks like a tough month. I try to create enrichment sessions and hear their suggestions to come up with good incentive plans. I am also struggling because I am a manager in a new industry therefore never experienced selling as an individual contributor in this industry and market. I felt really good when I managed my team in my previous industry. I am feeling uncreative and incompetent and feeling a sense of not being able to provide much value.
Hi Yuri, I'm sorry to hear that you are struggling within your new role as you are. Thought this is common for new managers. You are definitely not alone. I have a couple of videos that might be helpful for you that I will link here: th-cam.com/video/vCfgu-dhT9g/w-d-xo.html, th-cam.com/video/mm9_iyTe0oM/w-d-xo.html, th-cam.com/video/4dsUTZR2oCc/w-d-xo.html, th-cam.com/video/_0YmqLWJWfA/w-d-xo.html
Thanks for watching today's video! Sign up for my FREE class for a clear, actionable plan to building a high-performance team: bit.ly/49QIyFf
Just checked all classes full when is your next class? And what I the cost for the 12 week course?
@@lulacamara1602 Yes, unfortunately we are full. Right now and we have a waitlist that we will reach out to in March 2023 due to demand. I suggest getting on the waitlist since when we reach out we will provide all the information you need to take the next step.
I remember my first manager position. The team LOVED the previous manager. I was so nervous as to where to begin. With a deep breath and a genuine curiosity...I started with asking each person their career journey & how it led them to where they were & then asking what was working well & what was not & leaning in for solutions to addressing what was not working well. I have found, including the team as much as possible in growing the business is a solid tactic & a win win.
I had the exact same issue, and I was a former team member from years ago, AND 2 of them applied for the role against me and did not get the job.
It was awful.
@@antoinevinsonpmp3842 That too was part of my story. A current member of that team also applied for the manager role & was not chosen. All a part of the journey. Loyalty lies in doing the right thing no matter circumstances. And lots of trust.
I wish I had seen this a year ago. You are 100% spot on. Although I'm not a manager, I see this behavior frequently on teams.
I love how you tell how it is. It's even uncomfortable to hear sometimes but I need to hear it and this is super super helpful thank you And in alignment with what I was already thinking which is just sit down and have a conversation one-on-one with each of my team members
Thank you!! I was promoted to manager and struggle with gmpeers that now report to me.
Excellent advice! I’m a newly appointed supervisor and your channel is great!
Congratulations! Happy for you! And thank you for joining my neck of the woods
Congratulations soloist72 🎉 So am I - and this channel is really helping me get through. Thank you for showing up for all of us ( new and seasoned) .
Thank you! Your advice is heaven sent.
Well, I don't think I've heard that one before. But I'll take it. So glad to hear that the content resonates and is helpful to you.
New sub. Thanks for sharing this wise and helpful information.
Hey makeda your videos are amazing! I'm about to be interviewed for the team leader position at a customer support center soon and I would like to ask if you have any tips for the assessment. Thank you and keep up the good work!
Thank you so much! Helpful information
I needed this video. Ty ty ty! 💜
I am a new manager within a small team. Just 2 weeks. Should I not have a team meeting on how to build the team or do individual meetings?
Hello, I’m soon to be interviewing for a supervisor promotion from my current position where there is a high likelihood of me being given the position. However, currently in my department there are 2 individuals out of 6 that love to gossip about negatives and start impactful rumors to negatively effect the views of others. They currently see me as a sort of teacher’s pet as I was mentored by our previous supervisor after asking for more challenges and growth. It has been 2 years and am while I am qualified to take on the new roles and responsibilities, I fear my success on the stubbornness of these 2 individuals, how can I break the ice best on trying to earn their respect back?
I am interested in your masterclass
Hi there, thanks for all the help! I can't find the link to your master class. Unless I missed it.
Hi Lula! This was a live masterclass I was hosting in September. So it's already done. I'll be hosting another one next year for sure :)
@@makeda.andrews Hi Mak, did I miss the master class? Please tell me I didn’t. I am I need of this class. I watch you all the time, I don’t know how I missed this announcement.
@@snellgirlable I'm so sorry friend. Yes, this was a live masterclass that I did last year in September. My aim is to host another one later this year. Are you on my email list? I always send out notices for whatever I'm doing there first.
I love your videos. How do you not have 1,000,000 followers???
Thank you so much for your comment! Glad that you are finding lots of value in the content. Means a lot!
You know I'm a supervisor right now but for the longest time I wasn't it's weird how supervisors can get away with almost anything there's no repercussions for them because a worker cannot discipline a supervisor for doing something wrong it's always the other way around workers should be able to do this to a supervisor because there is a lot of shitty ones out there just saying but you're great I watch your content all the time
Hi Mac, what's your advice as I feel I am getting affected when I see my team members like leadership posts about micromanagement, difference of a boss of a leader, etc on LinkedIn. I feel paranoid that it is pertaining to me. I try my best to communicate and be understanding but I feel lost like being a manager is not natural as I feel my communication skills in meetings could be improved. I am far from a micromanager but our company requires us to hit certain KPIs daily and I am of course expected to drive it. I am doing my best to focus on results and motivating them.I am six months in my managerial role in a new industry with a new team I inherited. I am struggling in connecting with them and motivating them. I also needed to give 3 members performance improvement plans as directed by my boss so many have resigned during my 6 months in and feel like it has affected the team dynamics. I feel like I'm struggling to keep the team morale high. My team members respect me and listen to me. I just feel I do not know how to give them that drive and motivation to perform their best. I am in sales and it looks like a tough month. I try to create enrichment sessions and hear their suggestions to come up with good incentive plans. I am also struggling because I am a manager in a new industry therefore never experienced selling as an individual contributor in this industry and market. I felt really good when I managed my team in my previous industry. I am feeling uncreative and incompetent and feeling a sense of not being able to provide much value.
Hi Yuri, I'm sorry to hear that you are struggling within your new role as you are. Thought this is common for new managers. You are definitely not alone. I have a couple of videos that might be helpful for you that I will link here: th-cam.com/video/vCfgu-dhT9g/w-d-xo.html, th-cam.com/video/mm9_iyTe0oM/w-d-xo.html, th-cam.com/video/4dsUTZR2oCc/w-d-xo.html, th-cam.com/video/_0YmqLWJWfA/w-d-xo.html