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Would you recommend the equigroomer for a matter cat? My cat isn't severely matted and I refuse to shave him, I've been patiently sneaking, cutting small matt that I can.
I also don’t like ppl. I had gone into nursing b CB it was expected of me. Being Indian you can only be a doctor, engineer (boys), teacher, or nurse (girls) and I realized that I hate ppl. Ppl suck. And so I’ve now started a course in animal care. I’ve finally found something that makes me happy.
Love how shes so honest, she doesn’t try to sugar coat the industry. Also buisnesswise can we agree to start a TH-cam channel as a pet groomer is genius ? Its really smart since shes supplementing income through televising her work and passion which just so happens to be what basically the entire internet loves, satisfying processes and pets. Not to say that her entertaining personality isn’t also a factor because it is. Wish you the best and keep that dope content up! :)
As a groomer of almost 6 years, I cannot overstate his important ear protection is when grooming. I use over-ear noise canceling headphones throughout the day to protect from dogs barking and the velocity dryer. I lost a significant portion of my hearing after only a year in the industry. Also, give yourself regular breaks. Groomers as a collective tend to work all day without lunch and put off taking a vacation. It’s so important for your stress levels to plan out breaks for yourself. On that note, get monthly massages. They help with stress and keep your body in good shape so you can keep doing what you love!
Investing in good equipment and not underselling yourself is great advice that transcends all types of businesses. Love the content and the humor you put into your videos. Congrats on your success!
i love that Vanessa is using her platform to educate other - possibly rivaling - people and new groomers instead of keeping all that valuable information to herself. Community over Competition ❤️
@@user9b2 it’s perfectly fine that you would not classify it as a rant. As I was watching, I felt like Vanessa was venting a bit regarding her burn out, but instead of leaving it at that, she turned it into an opportunity to inform us about pet grooming as a career.
@Sharon Kal. I can see though how she wouldn't like working with other people, she doesn't smile and I know exactly her personality type, not bubbly. But to each their own. She's good to the animals that's all that matters.
I’ve been a hairdresser for 25 years and am transitioning into pet grooming. As a long time hairdresser, I’ve learned to just automatically raise prices every January for cost of living. If they don’t like it, they can find someone else. Get your clients used to increases. Value yourself. You’re a skilled business person and should be respected and treated as such. ❤️
The problem with that is, as the cost of living has outpaced wages by quite a bit for a long time now, there will come a time where people simply cannot pay what you're asking any more. To be fair though, that's not just an issue for hairdresser or dog groomers, it's an issue for nearly all types of business now.
@@BrickworksDK But then they need to realize that you have a skill. You have a skill that you have trained, and practiced, for years and years and they are paying for that skill and practice you have sacrifcied your time to work on. Also, that you're also a human, and need to live. People get humbled real quick when they stop looking at you as a work machine and as a human with basic needs and wants real quick.
@@BrickworksDK 🤷🏻♀️ you realize that the cost of living goes up for groomers as well right? As does the cost of water, electricity, supplies, and renting a space to do business. Not including taxes and everything else a business owner must pay.
I needed to read this comment for two reasons, I needed to see someone else transition into this career after already having established themselves as a very different career. As well as the info about pricing. My current business was effected greatly by my decision to charge less in the beginning. Hearing this advice regarding pricing is much needed. Thank you thank you!!
@@FlameRagius that's not how capitalism works. Skill schmill. Anyone who has to work for a living is considered a sucker or a sub level troglodyte by the capital inheriting elite who run the world
I went to massage school and they taught us from the go not to devalue yourself. True story. I was a therapist for about 10 years, busy busy. I worked about twice as much as was healthy for a full time therapist. I burnt out. I developed a pill problem and had a nervous breakdown. Listen to her, she's smart. Always put yourself first. Force yourself if you have to it's so important.
My dad told me "learning from your mistakes is smart. Learning from someone else's mistakes is genius." Thank you for sharing. Also, you're talking about being a groomer, but your advice translates to any business.
This is a freaking amazing advice on the burnout handling! 29:23 "You need to remove the things from your job, that are making you unhappy" - that's a great advice! Most people recommend having a break, or changing the relationship with your job, or quitting the job But it's so wise to just focus on the problems and eliminate them! Thank you, Vanessa ❤
As a prospective business woman, this information is gold. Quality educational rant. You know your stuff. Your love for the dogs and occasional cat shows. Knowing each animals needs and their owners needs, is a valuable tool to use in running your business.
I am a pet sitter/dog walker and have been for 14 years. I work for myself and take on all dogs and cats, a few birds and rabbits. Everything you have talked about in this video is spot on. Especially important is dropping a client either because the client is a pain in the butt or even more important, the dog is dangerous. I had walked a Belgian Melainois who was majorly dog reactive. My client married man who had an Australian Cattle dog. Both dogs are female, my least favorite canine gender combination. They turned on each other while out for a walk. Being a strong woman, I pulled them apart. They then turned on me (classic example of "redirected aggression". I dropped the client. She cried but I knew I had reached my limit. Stay safe everyone and don't believe you can do it all.
As a self employed person, i definitely appreciate you talking about how cheap prices attract cheap clients. It's SO true! Every time I raise my prices, the good customers stay and the bad ones fall off. From a customers perspective, if you are charging a lot of money, they'll automatically associate that with high quality - so a lot of good customers WANT to pay more, especially if you can maintain high quality.
WOAH WOAH WOAH!!! Let me get this perfectly straight: You comment something that is completely unrelated to the fact that I have two HAZARDOUSLY HANDSOME girlfriends? Considering that I am the unprettiest TH-camr worldwide, it is really incredible. Yet you did not mention it at all. I am VERY disappointed, dear mo
This doesn't take into account that some people don't have the money for a high quality product. Like when my sister's got their hair cut for their birthday, we went to the cheapest place we could reach, not because we wanted a bad service, but because we literally couldn't afford anything else, and none of us know how to give them the haircuts they wanted. Unless you are saying poor customers are bad customers, this is just wrong.
As a private language teacher for 40 years before retiring a few years ago, I agree 100%. I found that the people who tried to get me to lower my prices were the rudest, never showed up on time & cancelled without a thought that I was losing money. Good clients will pay whatever you ask because they know you are a professional. Bad clients could care less. All they want is a cheap price. Vanessa’s advice transcends a multitude of businesses. Working for one’s self means having faith in yourself.
@@coledibiase1777 people who can’t afford to have their pets groomed should not be going to professionals like Vanessa. They need to groom them and not expect a professional to work for peanuts!
I’ve had my own cleaning business for 7 years now, and there are lots of similarities between these industries. People not understanding the cost, the physical strain, the burnout. You kept saying “remove the dogs that stress you out” and I kept hearing “remove the clients that stress you out” and running through my schedule in my mind.
My wife and I have been operating our grooming shop from our home for about a year now, and it’s so crazy how we can relate to everything you said! She’d been at a private shop for ten years before that, so she knew enough to open our own. We’ve both watched plenty of your videos, thank you so much for everything you do.
I couldn't agree more! Similarly story, I've been a dog groomer for a decade now running my own successful business. Learned from a private business owner then asked local pet groomers if I could shadow them & help them in their shop just to get the experience. The more people you can watch the more you'll learn 😊
I'm in the housecleaning industry, and when Vanessa spoke about burn-out, and it was due to the lack of compromise on the client's side, it immediately brought me back to my former boss. She simply turned a blind eye on any of my complaints about letting go of messy client's, of finding homes on my side of town (literally had to drive 45 mins to an hour to get to the client's home each and every single day), not caring about the safety of mainly me (Honestly, not lying, she always listened to the other cleaners and looked out for them, but could careless about me), etc. Realizing that she is benefiting only herself, I left, didn't give her my two weeks, I just found another job. Yeah, she cussed me out, and hope bad things for me in the future. I don't care, I just hope and pray that my new boss is awesome!
Same I wouldn’t want to be a groomer but I used to groom my own dog when she was still around. Wish I found this channel before she passed away she would’ve gotten better grooming from me
EXCELLENT VIDEO!!! Going into my 20th year grooming. Retired in 2015, that lasted a few months. I now groom from home, only one or two a day, I take my time, and don’t do aggressive dogs more than once. Your advice on telling a customer to get their aggressive dog sedated is 100% correct. The fear of hurting a dog with our equipment is reality, and the last thing we want to do. Absolutely loved this video, thank you for telling our story.
After nearly 14 years of owning a service-based business, your advice is golden no matter the industry. Thank you for sharing your heart, your knowledge, and your wisdom!
Thank you for being so transparent about certification, tools, burnout,and especially pricing; it’s hard to seriously think about a career when no one will tell you about what you can earn🤨. Excellent video that is very much appreciated. 💕
I have no inclination to become a pet groomer and yet I watched the hell outta this. Her advice applies to all small businesses, not just pet grooming.
As a dog groomer that learned how to groom from a self taught boss to now working in a professional salon I really appreciated this video. I agree with the "cheap prices=cheap people", most of those customers do not appreciate what you do. I have thoroughly enjoyed learning different ways of grooming from both salons. My grooming has improved so much more than I ever thought. P.S. my Chris Christian peach brush was one of my best investments...😉.
@@sbeasley7585 I think by cheap people they don't mean people who are poor necessarily, but stingy/frugal folks who only care about the cheap prices and not the person working with their pets. And of course there are poor folks that are also assholes but that's not everyone, poverty cannot be helped oftentimes. It seems Vanessa and this commenter has dealt with enough of those kinds of people (stingy/frugal assholes) such that, at least for Vanessa, it was one of the reasons why she raised her prices.
We have two cocker spaniels and we have a regular groomer that takes them in. We always insist paying more but she refuses. So i wouldn’t say, necessarily.
Another thing to consider as well is investing some money in talking to an accountant that knows about self employed bookkeeping/accounting as this will help you ensure you are claiming things correctly and especially for a home based business, taking the correct amount for your business. It will also help you to ensure you know what you have to claim, how much tax you need to deal with and the last thing you want is to be audited. This is also a way to save money in the long run.
Definitely good advice for starting up - or if the local tax system is completely byzantine. I save 400 euros a year after learning the basics for taxes and accounting. Our whole system moving online was a big help, too.
On the topic of how much to charge, I was once told: “it doesn’t matter how much you ask for, somebody, somewhere, will pay it”. You could charge a million dollars for a dog groom, and you probably would (eventually, and with enough marketing) find some person who’ll call. And yes, good clients will typically be happy to pay more.
I really enjoyed this Vanessa, I think a regular (maybe monthly?) "Groomer's Corner" series would be great and very appreciated! A video on, for example, how to have those tough conversations with clients, break up with them, etc. would be great!
I am an aspiring groomer once I graduate college next year. This is exactly what I needed to hear, honest and hard advice from a professional in the industry. And I look up to you, you are the reason I want to be a groomer, originally I wanted to be a veterinarian. Thank you so much for this amazing advice, your one of a kind💖
Hi! I read in your comment that you plan to start grooming after college. I just graduated high school, and that's something I'm also thinking of doing. But sometimes I don't know if I should go to college, or if I should just go straight to pet grooming. I'd like to have a degree as a backup plan in case pet grooming doesn't work out for me, or for when I get too old to be able to groom. At the same time though, if I don't ever end up using the degree, I think I'll regret having spent all that money and time on it. Having taken a similar route yourself, what would you reccomend?
@@leilahirsch5150 I have my Associates degree right now after attending community college. Currently finishing my Bachelors. An Associates would be a good way to find out if college is for you or not, my brother dropped out and I stayed. I considered doing grooming right out of high school too, everyone is different and a degree never hurts anyone but time, money, and patience is definitely needed to do it. I hope this helped, it's scary at first when everything is so new.
You're a genuinely great person, not only that you love the pets and pour your heart into your work but also caring about your viewers and people who might want to do this and helping them out, I am not planning to become a groomer, but this video encouraged me to follow my dreams and ideas, you are truly a rare human and I just wanna say that we really appreciate you.
Vanessa, you had my heart at "And number 4....what was number 4?!" 🤣 Everything you've said about running your own business, is so very true. One thing I have learned in the self-owned world is that it's about Quality and not Quantity. Plus, for consumers/customers.... They will go for people they know, like and trust. That also goes for a customer telling friends about the groomer (Word of mouth is the BEST advertising), they trust their friends word and will give it shot. Kindness, honesty, consistency and trust go a long way as a business owner because that is how you will make life-long customers.
Wow Vanessa this video was brutally honest and so informative!!! You went through so much and deserve all your success!!! I went to get my hair done last week and it cost me $160 including the tip. I’m not complaining because I know what was involved. I love my hairdresser, she’s fantastic and worth every penny. And it’s so true, never underestimate your true worth, not only in your job but also in relationships. I hope your clients appreciate you! Thanks for the video!
The value of high velocity dryers can’t be understated. We had a groomer in my region that didn’t bother to invest in a high velocity dryer and instead used a cage dryer on a Newfie in excessive heat. The poor dog ended up with severe heat stroke and was put down. No dog deserves that.
A cage dryer really isn’t bad, but we have to always check on the dogs or the cats to see if they aren’t too hot. It’s quite useful if the animals are extremely scared but I agree that if you don’t watch them, it can be dangerous for their health as you experienced
My Newfie had heat stroke at petsmart. I don’t know if they used caged dryers. It was severe enough that he couldn’t walk and had to be carried out of petsmart. Once we came to get him they told us that something was wrong with him, he refused to move from the floor. Then they told that he seemed hot. He almost died.
I have 0 intentions of being a pet groomer but I genuinely enjoyed watching this video. You didn’t sugar coat anything and I think people appreciate that. That being said, the way you explain things is not only educational but quite captivating. I believe you could start your own grooming Masterclass for those who are interested and help shape the future groomers and/or teach the groomers of today some new tricks :) Thank you for taking the time to make these videos and I definitely would love to have a video for pet owners who,like myself, “groom” (because let’s face it most of us don’t take out the shears and the 10 types of brushes) to maintain their dog’s coat.
Thank you for this video. I have been grooming for about 19 years from my garage turned into a pet salon. I am STILL trying to get close to the prices of other groomers in the area. All of what you've said is true. It's nice to know I'm not alone in all this! Your videos are one thing that helps me with Groomer Burn Out. Some of your funny sayings will go thru my mind while working on a difficult dog and it just makes me stop and chuckle which sometimes is all you need to carry on with the groom! 🤣 Thanks for all your videos and your caring heart.
This is TED Talk material!! I'm so inspired (even though I'm not interested in becoming a pet groomer). I'm inspired by you and your wisdom in general. It's applicable to so many endeavors. This is wonderful and you are incredibly generous to share your experiences!! Much aloha...
You’re a great, smart and beautiful, and a big-hearted person, Vanessa! Congratulations for turning into a wise person after all those years of experience. I rarely went with my poodle to grooming, because I was enjoying, even though she was not enjoying it in general, doing that myself at home. But I wish I would have seen your channel many years ago, as I could improve many things in terms of necessary tools. I have never liked the haircuts almost to the skin that the groomers did, but it was like a city-spread idea at the time that when you groomed your dog, it had to be very close to their skin. What I like in your videos is that, in general, you only groom as for the dog to feel at ease while still remaining beauties with what the nature gave them as fur/hair. I admit that at time I would still go a bit more with the scissors into their fur, but it is just great what you’re doing, congrats again:)
It's always interesting to hear the paths people take that ultimately get them to where they are now. It's not healthy working long-term in something not right for you or you don't love. Great vid!! & great tips. I'm forwarding to a couple of people who have been thinking about getting into grooming. Love the little curio shelf around your corner, too, I need one like that. Love all your vids!
I'll never become a dog groomer, but I've seen every episode and MY GOODNESS you're so awesome and seriously she can be a professional model or like on anchor on a major news network! She's super photogenic!! Just saying!!! No, really its cool to see your success and knowledge and everything flows. Great editing too.
So nice that you are so honest, have so much integrity, concern for others and your client's dogs, that you have self-respect and can openly share the things you've learnt from your experience.
I'm in the UK, and am going to advise on how to become a pet groomer here. You have the same four options, but they work differently. Option 1: self taught. Personally I wouldn't groom professionally if you've only taken an online course, there's so much more you learn by handling the dog, and imo you can't learn to be a proficient groomer just from online. Option 2: private salon. I think most private salons here would work on an apprenticeship basis, but there may be places that would take you on like they did Vanessa. Option 3: corporate. Pets at Home work the same way as the US chains and train you up themselves. Option 4: grooming school. City and Guilds is the most widely recognised qualification (yes, the UK has proper qualifications and regulated schools), but ipet is apparently a good option if you can't get C&G (C&G is the standard though and is more likely to get you a job, so if you have a choice go for C&G). Hope this was helpful to someone wanting to go into the industry! Also if you're not sure if grooming is for you I started out by going to a salon just to watch, never hurts to ask and see if it's right before jumping in
Great analysis of what to do and not do when becoming a small business owner. This can be applied to so much more than just grooming, in all honesty. My own father was a small business owner, he reupholstered furniture. He started in an actual storefront. After mom died, he found the expense of child care for us too much, since the individual didn't care what we did, so long as we weren't in her house. Things got so bad, that I took my own house keys with me when he dropped us off and I crossed the road and walked home. She didn't even know that I was gone. I was nine years old. He found me in the swimming pool when he came home. Talk about upset! His solution was to take us to his work shop. That was an adventure in itself. He had a mountain of old cushions that we could play on for hours and never get tired, but that too had it's drawbacks and dangers. So, his final solution was to turn the detached garage into his work shop and build a new garage adjacent it the old garage. This was perfect! His commute was shortened from an hour one way to just walking out the back door to the garages. He could check on us at anytime by looking out the windows or walking in the house. He saved time, money and his sanity in the knowledge that we were safe at home and he didn't miss anymore childhood milestones.
This is all fantasitc advice, much of which is also fantastic advice that can be applied to starting a any kind of business, not just grooming. RE: "Cheap prices bring cheap clients." No truer words. Cheap clients also like to skip paying the bill if they can too. Don't burn yourself out for selfish people.
Everything you said is 100% true. It's so important to take care of ourselves. People told me the toll grooming would take on my body but I thought I'd be young forever. I'm 58 now. My hands are arthritic, I have bulging disc's throughout my back and I've just had the worst surgery of my life on my foot. I loved each dog I've groomed and I'm glad I did it. I should have done it smarter though.
Hey Vanessa! I absolutely adore your content! I am a pet owner of a beautiful German shepherd girl, but the reason I love your channel is because it gives me so so so much joy and smiles. I work a fairly stressful job, so whenever I watch a video on your channel after work, it creates this happy and calm feeling in me. Congrats on everything that you do, it shows that you love what you do. And last, but certainly not least, your commedic commentary are HILARIOUS! so not only are your videos stress reducing, they are pure comedy! You have the skills to write scripts for stand up comedians! Greetings from Bulgaria!
Exceptionally good advice and not just for a dog groomer. I have been contracting in software for 25 years and most of the recommendations are true in any industry.
I'm in my fourth and final year of a computer science degree this year. After getting through two and a half weeks of a software developer placement, I was "let go" because I didn't know enough yet. I have realised at this point in time that computing is not what I want to do in my future. Sitting at the same desk all day every day sounds like hell - especially as I have ADHD! I have always LOVED animals and would love to work with them one day. Pet grooming, although it isn't always beautiful, seems like a nice option for me one day!
IT is a very fast pace industry where you have to always keep learning and updating your skills. Because so many people simply give up on it, there is a lot of demand and not as many skilled workers in that field. Hence, the high paychecks. Now thanks to covid, a lot of developers work from home, meaning you can set up an office at home or work from your favorite coffee shop.
One word of advice. Animals can easily pick up on humans with conditions. As a groomer you must be calm and in control. Can you do that with ADHD? Just a thought.
@@lzrd8460 that's a good point. I find animals very calming so I would hope so. I had a cat for the first 18 years of my life, and although I wasn't so patient with her as a child, I learnt how to behave around her as I got older - mostly after she passed away. She was probably semi-feral as she came from a farm, and was always a bit of a grumpy old lady, but I loved her so much. As I've got older I've learnt how to be patient with animals :)
Give yourself much more credit. Perhaps there are several more employers out there who will provide more time to adjust as a new employee within (a) related, but perhaps different, job position(s). And sure, if you wish to explore &/or gain various career fields, Go for it!
This was a great video. The fact that you took the time to do it for others I believe is incredibly kind. Im retired and not interested in grooming dogs myself I simply enjoy watching you work with the animals. Best wishes.
Vanessa, this is so generous of you! I only groom my dogs but have thought of doing a few others for a fee. I have a Pommapoo (JoJo) and a border Collie mix (Freya). JoJo needs daily brushing while Freya has a short coat so not so much. My little toy Poodle, Zoey recently passed away but was groomed often as well. My dogs have been groomed since being puppies. They're so cooperative. I love your videos and how you treat the animals. I'm not a great groomer but did invest in the best equipment I could afford and it really makes a difference. Thanks for all the entertainment and great advice .🐾💕
Thank you for your honesty. I’ve been grooming 20 years and I still learn new things. I think our industry evolves as time goes on, and I think it’s important for us as groomers to evolve with it. Hugs from Australia
Trying to manage a difficult child in particular can bring out the worst in parents. It's a dynamic relationship where, typically, both child and parent are contributing to the difficulties. I would imagine it's the same with difficult dogs and owners. Not saying that there are never owners who bring out the worst in their dogs all on their own by being genuine assholes in most of life, but that having a difficult-to-manage dog is far more stressful than an easy-going, well-behaved dog. It's best to appreciate that some of the crankiness and nastiness can come from stress.
On top of being a great groomer, you are wonderful with explaining things. I can listen to you talk about so many things because you are so engaging. I am not interested in being a groomer but listened to the whole thing anyway haha. But it's also a great video to learn your backstory!
i ended up messaging my salon near me a privately owned one. I asked to bathe for them and I am still currently bathing over a year later but they are gradually teaching me. It can be really hard and very stressful at times but I think it's definitely worth all of the work.
I’m a junior pet stylist at petco, and I’m about to start my haircut training next week. I love watching all your videos, and I’ve personally learned so much from you! I agree with everything you’ve said here. There are definitely pros and cons with working for corporate. In my personal opinion, my coworkers in the salon are my kind of people and we all thrive off of each other’s style of grooming. If that makes sense. We all get along and we don’t bring negative energy to the salon. But you’re right, we are restricted from taking “aggressive” dogs because we’re not allowed to muzzle. I aspire to open my own business because of you! You’ve inspired me to invest in a grooming business! I have such a deep passion for this and I feel this is my path I’m meant to go down. Thank you so much for this detailed, in-depth, informative video! I’ve always appreciated your professionalism and calm, compassionate energy! Much love 💕
One way to increase prices without making customers unhappy is to make a story about getting better equipment, using higher quality products for the animals, paying higher rent, hiring extra staff etc. Not saying you aren't already providing that but it might be easier for customers to see it as a justified reason for price increase. Inflation is everywhere in the world, people make more money and its only fair that pet groomers have the same treatment.
Why lie and 'make stories' to tell customers? What a sleazy way to operate. God help you, get a life and tell the truth! Obviously you don't believe in the quality of the service you provide hence the lies.
Thank you so much for your humor and honesty. I am a business owner myself for a number of years now, and the wisdom you share, I finally figured out for myself much later. For those young ones who are becoming business owners - regardless of the industry, please take note of Vanessa's wisdom.
Our local school district has added vocation to the high school track. Meaning you can still earn a HS diploma while also going to vocational classes. Earn a certification at the same time as earning the HS diploma, or at least start on you way to earning early certification in your chosen field. THIS is vital to helping to make more people successful in a field they actually love and have a passion for. That doesn’t always come from a college degree AND THAT IS PERFECTLY VALID!!!!
@@USMCLib3rty well, Americans are usually always slow on the uptake. Too many of us are far too arrogant to learn from anyone else… To our very own detriment 😒
This is such great advice! Anytime you work closely with a client can be delightful or difficult. It is obvious that you care for the animals you service. Loving your channel! 🐾🐾
not planning on becoming a groomer, but this was very good life and business advice. how smart you are for figuring out these things so young. i adore your video's and your humor especially.
Thank you for this video. I scaled down my grooming business for family reasons, but I recently decided to build my grooming business back up again. I’ve decided to specialize in senior dogs because they are my favourite. You have addressed a lot of issues a had trouble with and reasons why I was initially happy to scale down. I was one of those groomers that wouldn’t tell the owner the whole truth about the difficulties grooming their badly behaved and/or matted dogs. I would charge them the same as the dogs that came in with fully brushed out coats would stand like statues. But this time I’m starting as I mean to go on. This video was amazing support for my lack of confidence when it comes to valuing my skills.
It was really good seeing this different side of you. You are wonderfully passionate about what you do and you obviously see the animals as much more than a 'job to do'.
My wife grooms our pets (and her family's pets), she's been doing it since she was a kid, and she's as good as professional groomers. She said that one of the main things you need, apart from a love for animals, is a strong stomach, because there are smells and sights that can make you puke. 🤢🤮
Very well said. It's hard not to keep these things from becoming a rant. As a CPA and tax practitioner who helps micro-businesses this is really good advice that cuts across all service businesses - even my own. I made so many of the same mistakes as you point out as I started out. Charging below market to get started, struggling to raise rates on those old legacy clients, learning that not every client is your client, stick with your business model where client services are concerned and that firing a client that doesn't fit your model or is a bad actor does not make you a bad person. And don't purchase cheap / inadequate tools to get the job done, it just makes it that much harder! Thank you and keep sharing.
as a vet groomer i can really appreciate this video. i take care of the more unruly pups because they have nowhere else to go. light clippers and light shears are the way to go hands down, it helps with your joints and reaction times. i used my andis excel 5 speeds from the beginning and i will never go for something heavier than that except for the full sedated grooms i will go for cordless to work around the vet techs. Happy Grooming folks
Thank you Vanessa. This is the first time I’ve actually seen your face after subscribing and watching dozens of your videos and brilliant talent. Not only are you charismatic and therapeutic, so are your videos. I’ve wanted to be a dog groomer for a while now, maybe because I love animals and prefer the company of dogs than a lot of humans. However old enough to be your Mum, a seasoned ED Nurse for 20 odd years I am humble and still make a very good student. I know your videos make it seem effortless I’m under no illusion a degree of natural ability, talent and love has to be there first. Your set up and equipment looks awesome also and I have no idea where to even begin making great decisions in shopping for such. I love your beautiful, darling little Ace, such a wonderful character, think I could watch him amuse himself hiding things in his blanket all day 💛 I have a rescue shepherd x collie x lab mix who loves little creatures and loves to mind everybody he thinks is vulnerable, such is his pure, gentle kind heart 🐾🐾.
I gave my dog valium so I could groom him in the last 12 months of his life, he was 17. He had lost his vision and become scared of the groomer so we didn't want to put him or the groomer through the stress of having him groomed. Instead I had to endure that stress because the valium only worked the first time then he refused to fall asleep or comply, he just enjoyed being high for the rest of the day 😅
The fact that cheap prices attracts unappreciative cheapskates, is universal. Applicable to any field of work, especially if you´re looking to be self-employed. I wanted to be an artist, and I don´t even mean the "get hired by a gaming industry" type. Just make custom paintings, portraits, illustrations and whatnot. The type of stuff all the professional artists sneer at. Boy did the burnout came quick and hard on me. Watching your pet grooming videos are one of my sources of the happy brain chemicals. Thank you
You can tell the character of owner by the actions of their animal. Before I pet animals, I look at their owner face. Our cat is just like us and we appreciate him ♥️ I would pay at least £60 for him because I love your work and it's a special thing you do for those who bring us the greatest joy. Huge thank you. I am not interested in being a groomer. I just love your videos and the vibe you send out. Passionate and pure love I see.
I loved this kinda video style, but as an dog and cat owner I would be interested in watching a videoed explantation from you of what owners can do to help train their pet to handle the groomers better or even home grooms better too.
We finally started taking our (shorkie) dog to the groomers a few years ago cause we couldn't do home grooms because A. They were shit. And B. He was so stressed and aggressive whenever we would try to dry and trim hair or nails, it was just so stressful for everyone. I have no idea what he's like for the professional groomers, but I bathe and try to dry my cat...she cannot STAND the dryer and gets highly stressed and spazzy from even SEEING it. I debated on the happy-hoodie but I know she hates stuff over her ears too so I'm like "what can I do to make this easier for both of us"
I’m always impressed with how orderly your presentations are and how easy they are to follow and understand. You do a great job of presenting your material.
Your a very bright, smart and enthusiastic business woman who know what she's talking about. Yet, l also see a very kind, extremely caring soul. I'm a new subscriber, who was hooked after watching the connection between the girl and the dogs. Your truly genuine. 🐾🐾
We’ve had the same groomer for over 20 years. We’ve always had cockers and cavaliers, so every six weeks like clockwork we're walking the dogs through Rosemary’s front door. She is fantastic and like family to us. All of our dogs have adored her.
Thank you so much for this video. I really appreciate that you took the time and put this together for people wanting to get into the grooming industry. That was awfully nice of you!
I’ve learnt a decent amount from just watching your videos and now my mom gets me to cut my dogs hair and give them baths. How do you not collapse after every groom? My arms ache so much even after just giving them a bath, let alone drying them, and they don’t even have that much fluff on them…
Sharing your knowledge, experience and passion about what you do on a daily basis running any business, is *invaluable* information. You won't get that in a book, or college course (I'm not advising anyone not to read or pursue education goals..). I had my own small business and this really resonates with business practices, setting boundaries with clientele, rates etc. This is a great informational video for dog grooming students, or just anyone opening a small business. Glad you are in a better place and have learned to "cut your losses" despite those difficult decisions. In the end, *you* are your greatest asset in the production and sustainability of your business. Thank you for sharing! 🙂
This is such relevant advice for running a business as a whole! Like the undercharging issue!! My parents said I should charge cheaper than all my competitors and I said well no, I’m not going to undercut everyone else to then be known as the “cheap business.”
You are such a great business woman! Thanks for sharing your trials, tribulations and triumphs! You make those jobs that some people may think is not at a level that is as accepted for themselves but imperative to some pets look like a very easy adjustments. Thanks again for being a wonderful person!
Thank you for making this video! I’ve been on my pet grooming journey for a little over a year now and it’s good to know I’m on the right track! As stressful as it’s been finding the right salon to call home, I am glad I’ve jumped around a bit (3 salons and looking for my 4th 😅). I have certainly learned a lot more than I would have just staying at one shop because everyone does things so differently and uses different equipment!
Vanessa, this is a great video. I've watched many of your videos where you are grooming dogs, and I enjoy watching them. I also enjoy listening to the banter that you record over those videos. It gives me a taste of your wit and your character. It was good to watch this video today, as it gives me much more of an insight into you yourself. I love how there is no nonsense with you, and you tell it like it is. I see in some of the comments that other viewers have made that they think that you are having a rant. I agree with them, and I totally approve of you doing that. I think that you are not the kind of person that thinks one thing but says another. It is great that you are so direct about things. We have much in common. As to the content of this video, you are giving would-be groomers so much knowledge, so that they can try to do the right thing straight away, and not make the mistakes that you have perhaps made in the past. That insight is invaluable. Power to you. I hope that your success in the grooming business continues. Angus, Edinburgh, Scotland.
2 days ago after consistently watching your videos for a few months off and on, I decided I wanted to get into pet grooming. And 2 days ago you posted this video. It's a sign for me! Thank you so much for this advice!
Thank you for this video and for making videos where you offer advice and are completely transparent with how you treat your clients dogs. I started corporate and quit after 6 weeks and now am trying at a private salon. Never would have envisioned this as a career but with the demand for dog groomers I am happy with my choice to become one. Good luck with your business!
This is a great video. Thank you for making this and keeping in the real moments of you forgetting your train of thought and Ace saying hello. Glad to see your success! 😀
Everything you said about starting a grooming business, prices, equipment, etc., are great advice for starting any business. Great advice and great stories.
Before i became a mother, i worked in kennels and one with a grooming place inside as well. 10 years later, im finally ready to go back to what i always wanted to do after putting it on hold to be a mom ❤😊
![[안방1열 풀캠4K] 베이비몬스터 'DRIP' (BABYMONSTER FullCam)│@SBS Inkigayo 241110](http://i.ytimg.com/vi/AQ4RIghEvUs/mqdefault.jpg)
Equigroomer deshedding brush now available on my website!
girlwiththedogs.com/shop
HAPPY HOODIE'S NOW AVAILABLE
girlwiththedogs.com/shop?tag=Pet%20Products
• Breed specific product recommendations:
www.amazon.com/shop/perfectpoochesgrooming
Now do this vid in French?
I love how real your are. Anyone else would have edited that number 4 part out. 😄
Do you have to carry insurance?
Would you recommend the equigroomer for a matter cat? My cat isn't severely matted and I refuse to shave him, I've been patiently sneaking, cutting small matt that I can.
How is the equigroomer different from the furminator? I think a great video topic would be grooming tools, when to use them, how to use them
" I just didn't like working with people".
Sing it sister.
I also don’t like ppl. I had gone into nursing b CB it was expected of me. Being Indian you can only be a doctor, engineer (boys), teacher, or nurse (girls) and I realized that I hate ppl. Ppl suck. And so I’ve now started a course in animal care. I’ve finally found something that makes me happy.
Most people suck.
👍👍
😂😂😂😂😂true😑
@Bone Thug lol no thanks I’m happy as I am.
Love how shes so honest, she doesn’t try to sugar coat the industry. Also buisnesswise can we agree to start a TH-cam channel as a pet groomer is genius ? Its really smart since shes supplementing income through televising her work and passion which just so happens to be what basically the entire internet loves, satisfying processes and pets. Not to say that her entertaining personality isn’t also a factor because it is.
Wish you the best and keep that dope content up! :)
Agreed plus great luck in timing over a pandemic and billions online. 😉
Yup, and her videos are great advertisement for her shop.
Vanessa uses the channels' profits to volunteer free grooms for shelters and owners in need 🥺
No intention of becoming a dog groomer but I’m still here for this
Same here!!🙌
Same here 😅
I'm guessing you have a dog or cat, at least.
@@CallieMasters5000 I don’t but this video still helped on the topic of self worth knowing your value plus setting boundaries
Same
As a groomer of almost 6 years, I cannot overstate his important ear protection is when grooming. I use over-ear noise canceling headphones throughout the day to protect from dogs barking and the velocity dryer. I lost a significant portion of my hearing after only a year in the industry.
Also, give yourself regular breaks. Groomers as a collective tend to work all day without lunch and put off taking a vacation. It’s so important for your stress levels to plan out breaks for yourself. On that note, get monthly massages. They help with stress and keep your body in good shape so you can keep doing what you love!
Imagine the damage it does to dogs. The dryers, high velocity, should be out lawed.
Investing in good equipment and not underselling yourself is great advice that transcends all types of businesses. Love the content and the humor you put into your videos. Congrats on your success!
Yup I love the vids and educational videos like this is nice for helping people
i love that Vanessa is using her platform to educate other - possibly rivaling - people and new groomers instead of keeping all that valuable information to herself. Community over Competition ❤️
As in telecoms: "Co-opertition!"
I love that this was a mini-rant, but Vanessa took an educational twist. She took this struggle and gave us so much information! Thank you so much!!
I would not classify this as a rant.
@@user9b2 it’s perfectly fine that you would not classify it as a rant. As I was watching, I felt like Vanessa was venting a bit regarding her burn out, but instead of leaving it at that, she turned it into an opportunity to inform us about pet grooming as a career.
@Bone Thug thank you for making a fucking irrelevant comment on this thread!....fucking shit head
All neweth, Reuse watche watch
@Sharon Kal. I can see though how she wouldn't like working with other people, she doesn't smile and I know exactly her personality type, not bubbly. But to each their own. She's good to the animals that's all that matters.
I’ve been a hairdresser for 25 years and am transitioning into pet grooming. As a long time hairdresser, I’ve learned to just automatically raise prices every January for cost of living. If they don’t like it, they can find someone else. Get your clients used to increases. Value yourself. You’re a skilled business person and should be respected and treated as such. ❤️
The problem with that is, as the cost of living has outpaced wages by quite a bit for a long time now, there will come a time where people simply cannot pay what you're asking any more.
To be fair though, that's not just an issue for hairdresser or dog groomers, it's an issue for nearly all types of business now.
@@BrickworksDK But then they need to realize that you have a skill. You have a skill that you have trained, and practiced, for years and years and they are paying for that skill and practice you have sacrifcied your time to work on.
Also, that you're also a human, and need to live. People get humbled real quick when they stop looking at you as a work machine and as a human with basic needs and wants real quick.
@@BrickworksDK 🤷🏻♀️ you realize that the cost of living goes up for groomers as well right? As does the cost of water, electricity, supplies, and renting a space to do business. Not including taxes and everything else a business owner must pay.
I needed to read this comment for two reasons, I needed to see someone else transition into this career after already having established themselves as a very different career. As well as the info about pricing. My current business was effected greatly by my decision to charge less in the beginning. Hearing this advice regarding pricing is much needed. Thank you thank you!!
@@FlameRagius that's not how capitalism works. Skill schmill. Anyone who has to work for a living is considered a sucker or a sub level troglodyte by the capital inheriting elite who run the world
Most important thing to remember: Bring your ear protection when working with huskies :)
😆
Hearing damage is no joke, ask any professional musicians. Plus tinnitus really sucks...
Personally, I’ve had louder Shepherds 😭 just… ear protection. Don’t forget it
I have a broken husky, she's quiet 😶
@@kailincolbert8243 all dogs are different I have a Labrador that is picky and she doesn’t fetch
I went to massage school and they taught us from the go not to devalue yourself. True story. I was a therapist for about 10 years, busy busy. I worked about twice as much as was healthy for a full time therapist. I burnt out. I developed a pill problem and had a nervous breakdown. Listen to her, she's smart. Always put yourself first. Force yourself if you have to it's so important.
My dad told me "learning from your mistakes is smart. Learning from someone else's mistakes is genius." Thank you for sharing. Also, you're talking about being a groomer, but your advice translates to any business.
Love this!
Good quote.
This is a freaking amazing advice on the burnout handling! 29:23
"You need to remove the things from your job, that are making you unhappy" - that's a great advice!
Most people recommend having a break, or changing the relationship with your job, or quitting the job
But it's so wise to just focus on the problems and eliminate them!
Thank you, Vanessa ❤
As a prospective business woman, this information is gold. Quality educational rant. You know your stuff. Your love for the dogs and occasional cat shows. Knowing each animals needs and their owners needs, is a valuable tool to use in running your business.
I wish you the best of luck with your business!
"Prospective business woman" lmfao
@@alavista4218 Imagine tearing someone down who has a plan for themselves. Fucking loser lmaooo.
@@alavista4218 damn you need to inhale some copium my dude or you're not gonna get through life being this fragile
@@alavista4218 She's saying that because it explains why she thought the information was good (relevant) for her.
I am a pet sitter/dog walker and have been for 14 years. I work for myself and take on all dogs and cats, a few birds and rabbits. Everything you have talked about in this video is spot on. Especially important is dropping a client either because the client is a pain in the butt or even more important, the dog is dangerous. I had walked a Belgian Melainois who was majorly dog reactive. My client married man who had an Australian Cattle dog. Both dogs are female, my least favorite canine gender combination. They turned on each other while out for a walk. Being a strong woman, I pulled them apart. They then turned on me (classic example of "redirected aggression". I dropped the client. She cried but I knew I had reached my limit. Stay safe everyone and don't believe you can do it all.
As a self employed person, i definitely appreciate you talking about how cheap prices attract cheap clients. It's SO true! Every time I raise my prices, the good customers stay and the bad ones fall off. From a customers perspective, if you are charging a lot of money, they'll automatically associate that with high quality - so a lot of good customers WANT to pay more, especially if you can maintain high quality.
WOAH WOAH WOAH!!! Let me get this perfectly straight: You comment something that is completely unrelated to the fact that I have two HAZARDOUSLY HANDSOME girlfriends? Considering that I am the unprettiest TH-camr worldwide, it is really incredible. Yet you did not mention it at all. I am VERY disappointed, dear mo
This doesn't take into account that some people don't have the money for a high quality product.
Like when my sister's got their hair cut for their birthday, we went to the cheapest place we could reach, not because we wanted a bad service, but because we literally couldn't afford anything else, and none of us know how to give them the haircuts they wanted.
Unless you are saying poor customers are bad customers, this is just wrong.
@@coledibiase1777 Agreed
As a private language teacher for 40 years before retiring a few years ago, I agree 100%. I found that the people who tried to get me to lower my prices were the rudest, never showed up on time & cancelled without a thought that I was losing money. Good clients will pay whatever you ask because they know you are a professional. Bad clients could care less. All they want is a cheap price. Vanessa’s advice transcends a multitude of businesses. Working for one’s self means having faith in yourself.
@@coledibiase1777 people who can’t afford to have their pets groomed should not be going to professionals like Vanessa. They need to groom them and not expect a professional to work for peanuts!
I’ve had my own cleaning business for 7 years now, and there are lots of similarities between these industries. People not understanding the cost, the physical strain, the burnout. You kept saying “remove the dogs that stress you out” and I kept hearing “remove the clients that stress you out” and running through my schedule in my mind.
Same here. Have let cleaning clients who are difficult, low on respect and appreciation go. Gotta back yourself.
I shoe horses for a living. I’d rather deal with a horse that’s difficult owned by a lovely human than a lovely horse owned by a nightmare client.
My wife and I have been operating our grooming shop from our home for about a year now, and it’s so crazy how we can relate to everything you said! She’d been at a private shop for ten years before that, so she knew enough to open our own. We’ve both watched plenty of your videos, thank you so much for everything you do.
I couldn't agree more! Similarly story, I've been a dog groomer for a decade now running my own successful business. Learned from a private business owner then asked local pet groomers if I could shadow them & help them in their shop just to get the experience. The more people you can watch the more you'll learn 😊
I'm in the housecleaning industry, and when Vanessa spoke about burn-out, and it was due to the lack of compromise on the client's side, it immediately brought me back to my former boss.
She simply turned a blind eye on any of my complaints about letting go of messy client's, of finding homes on my side of town (literally had to drive 45 mins to an hour to get to the client's home each and every single day), not caring about the safety of mainly me (Honestly, not lying, she always listened to the other cleaners and looked out for them, but could careless about me), etc.
Realizing that she is benefiting only herself, I left, didn't give her my two weeks, I just found another job.
Yeah, she cussed me out, and hope bad things for me in the future. I don't care, I just hope and pray that my new boss is awesome!
I hope for you too that your new job is way better! Good riddance to your old boss
You're describing a very bad boss and businessperson. They're everywhere, unfortunately.
I had someone like that in my past. It sucks and I don't wish that on anyone. Sorry you went through that. How is the new job going?
28:58
People like that never get blessed
I have NO interest in being a groomer, but this was SO interesting. I groom my own dogs but this is good info as a potential client. ❤️
I thought I groomed my dogs... until this lady came along. LOL.
Same I wouldn’t want to be a groomer but I used to groom my own dog when she was still around. Wish I found this channel before she passed away she would’ve gotten better grooming from me
It's why I became a Groomer lol XD
EXCELLENT VIDEO!!! Going into my 20th year grooming. Retired in 2015, that lasted a few months. I now groom from home, only one or two a day, I take my time, and don’t do aggressive dogs more than once. Your advice on telling a customer to get their aggressive dog sedated is 100% correct. The fear of hurting a dog with our equipment is reality, and the last thing we want to do. Absolutely loved this video, thank you for telling our story.
After nearly 14 years of owning a service-based business, your advice is golden no matter the industry. Thank you for sharing your heart, your knowledge, and your wisdom!
Thank you for being so transparent about certification, tools, burnout,and especially pricing; it’s hard to seriously think about a career when no one will tell you about what you can earn🤨. Excellent video that is very much appreciated. 💕
I have no inclination to become a pet groomer and yet I watched the hell outta this.
Her advice applies to all small businesses, not just pet grooming.
As a dog groomer that learned how to groom from a self taught boss to now working in a professional salon I really appreciated this video. I agree with the "cheap prices=cheap people", most of those customers do not appreciate what you do. I have thoroughly enjoyed learning different ways of grooming from both salons. My grooming has improved so much more than I ever thought. P.S. my Chris Christian peach brush was one of my best investments...😉.
I look for cheap prices because that is what I can afford. I appreciate my cheap groomer. Be nice to the poor. They will always be with you.
@@sbeasley7585 I think by cheap people they don't mean people who are poor necessarily, but stingy/frugal folks who only care about the cheap prices and not the person working with their pets. And of course there are poor folks that are also assholes but that's not everyone, poverty cannot be helped oftentimes. It seems Vanessa and this commenter has dealt with enough of those kinds of people (stingy/frugal assholes) such that, at least for Vanessa, it was one of the reasons why she raised her prices.
We have two cocker spaniels and we have a regular groomer that takes them in. We always insist paying more but she refuses. So i wouldn’t say, necessarily.
When I take my dog for a groom I not only gave them the price they were asking but tipped the groomer also.
When you were being taught by your boss, did they ask you for money to train you?
Another thing to consider as well is investing some money in talking to an accountant that knows about self employed bookkeeping/accounting as this will help you ensure you are claiming things correctly and especially for a home based business, taking the correct amount for your business. It will also help you to ensure you know what you have to claim, how much tax you need to deal with and the last thing you want is to be audited. This is also a way to save money in the long run.
Definitely good advice for starting up - or if the local tax system is completely byzantine. I save 400 euros a year after learning the basics for taxes and accounting. Our whole system moving online was a big help, too.
Also what insurance is needed for this business.
@@signalfire6 Yes
On the topic of how much to charge, I was once told: “it doesn’t matter how much you ask for, somebody, somewhere, will pay it”. You could charge a million dollars for a dog groom, and you probably would (eventually, and with enough marketing) find some person who’ll call. And yes, good clients will typically be happy to pay more.
Sone things are just delusional. Like a million dollar groom. Get real
I really enjoyed this Vanessa, I think a regular (maybe monthly?) "Groomer's Corner" series would be great and very appreciated! A video on, for example, how to have those tough conversations with clients, break up with them, etc. would be great!
I would need that too!
I am an aspiring groomer once I graduate college next year. This is exactly what I needed to hear, honest and hard advice from a professional in the industry. And I look up to you, you are the reason I want to be a groomer, originally I wanted to be a veterinarian. Thank you so much for this amazing advice, your one of a kind💖
Hi! I read in your comment that you plan to start grooming after college. I just graduated high school, and that's something I'm also thinking of doing. But sometimes I don't know if I should go to college, or if I should just go straight to pet grooming. I'd like to have a degree as a backup plan in case pet grooming doesn't work out for me, or for when I get too old to be able to groom. At the same time though, if I don't ever end up using the degree, I think I'll regret having spent all that money and time on it. Having taken a similar route yourself, what would you reccomend?
@@leilahirsch5150 I have my Associates degree right now after attending community college. Currently finishing my Bachelors. An Associates would be a good way to find out if college is for you or not, my brother dropped out and I stayed. I considered doing grooming right out of high school too, everyone is different and a degree never hurts anyone but time, money, and patience is definitely needed to do it. I hope this helped, it's scary at first when everything is so new.
Thanks for the advice! I agree, I think starting with an associates might be good too.
You're a genuinely great person, not only that you love the pets and pour your heart into your work but also caring about your viewers and people who might want to do this and helping them out, I am not planning to become a groomer, but this video encouraged me to follow my dreams and ideas, you are truly a rare human and I just wanna say that we really appreciate you.
That's about the most honest speech ever, perfect.
Vanessa, you had my heart at "And number 4....what was number 4?!" 🤣
Everything you've said about running your own business, is so very true. One thing I have learned in the self-owned world is that it's about Quality and not Quantity. Plus, for consumers/customers.... They will go for people they know, like and trust. That also goes for a customer telling friends about the groomer (Word of mouth is the BEST advertising), they trust their friends word and will give it shot. Kindness, honesty, consistency and trust go a long way as a business owner because that is how you will make life-long customers.
Wow Vanessa this video was brutally honest and so informative!!! You went through so much and deserve all your success!!! I went to get my hair done last week and it cost me $160 including the tip. I’m not complaining because I know what was involved. I love my hairdresser, she’s fantastic and worth every penny. And it’s so true, never underestimate your true worth, not only in your job but also in relationships. I hope your clients appreciate you! Thanks for the video!
The value of high velocity dryers can’t be understated.
We had a groomer in my region that didn’t bother to invest in a high velocity dryer and instead used a cage dryer on a Newfie in excessive heat. The poor dog ended up with severe heat stroke and was put down. No dog deserves that.
That's heartbreaking I feel sad for the owners
A cage dryer really isn’t bad, but we have to always check on the dogs or the cats to see if they aren’t too hot. It’s quite useful if the animals are extremely scared but I agree that if you don’t watch them, it can be dangerous for their health as you experienced
@@Sandrine-gy6jn A cage dryer will NEVER be sufficient to dry a Newfie though, no matter how much you check on it.
My Newfie had heat stroke at petsmart. I don’t know if they used caged dryers. It was severe enough that he couldn’t walk and had to be carried out of petsmart. Once we came to get him they told us that something was wrong with him, he refused to move from the floor. Then they told that he seemed hot. He almost died.
@@analisa274 I heard they do have cage dryers
I have 0 intentions of being a pet groomer but I genuinely enjoyed watching this video. You didn’t sugar coat anything and I think people appreciate that. That being said, the way you explain things is not only educational but quite captivating. I believe you could start your own grooming Masterclass for those who are interested and help shape the future groomers and/or teach the groomers of today some new tricks :) Thank you for taking the time to make these videos and I definitely would love to have a video for pet owners who,like myself, “groom” (because let’s face it most of us don’t take out the shears and the 10 types of brushes) to maintain their dog’s coat.
I’m going to grooming academy in March and I started grooming because of you ♥️
Thanks for the career ✨
Thank you for this video. I have been grooming for about 19 years from my garage turned into a pet salon. I am STILL trying to get close to the prices of other groomers in the area. All of what you've said is true. It's nice to know I'm not alone in all this! Your videos are one thing that helps me with Groomer Burn Out. Some of your funny sayings will go thru my mind while working on a difficult dog and it just makes me stop and chuckle which sometimes is all you need to carry on with the groom! 🤣 Thanks for all your videos and your caring heart.
This is TED Talk material!! I'm so inspired (even though I'm not interested in becoming a pet groomer). I'm inspired by you and your wisdom in general. It's applicable to so many endeavors. This is wonderful and you are incredibly generous to share your experiences!! Much aloha...
Vanessa would do a great Ted Talk.
You’re a great, smart and beautiful, and a big-hearted person, Vanessa! Congratulations for turning into a wise person after all those years of experience. I rarely went with my poodle to grooming, because I was enjoying, even though she was not enjoying it in general, doing that myself at home. But I wish I would have seen your channel many years ago, as I could improve many things in terms of necessary tools. I have never liked the haircuts almost to the skin that the groomers did, but it was like a city-spread idea at the time that when you groomed your dog, it had to be very close to their skin. What I like in your videos is that, in general, you only groom as for the dog to feel at ease while still remaining beauties with what the nature gave them as fur/hair. I admit that at time I would still go a bit more with the scissors into their fur, but it is just great what you’re doing, congrats again:)
It's always interesting to hear the paths people take that ultimately get them to where they are now. It's not healthy working long-term in something not right for you or you don't love. Great vid!! & great tips. I'm forwarding to a couple of people who have been thinking about getting into grooming. Love the little curio shelf around your corner, too, I need one like that. Love all your vids!
I'll never become a dog groomer, but I've seen every episode and MY GOODNESS you're so awesome and seriously she can be a professional model or like on anchor on a major news network! She's super photogenic!! Just saying!!! No, really its cool to see your success and knowledge and everything flows. Great editing too.
Although, this profession isn’t for me, I must say your advice which is GOLDEN applies to many industries. Thank you!!!🙏
So nice that you are so honest, have so much integrity, concern for others and your client's dogs, that you have self-respect and can openly share the things you've learnt from your experience.
I'm in the UK, and am going to advise on how to become a pet groomer here. You have the same four options, but they work differently.
Option 1: self taught. Personally I wouldn't groom professionally if you've only taken an online course, there's so much more you learn by handling the dog, and imo you can't learn to be a proficient groomer just from online.
Option 2: private salon. I think most private salons here would work on an apprenticeship basis, but there may be places that would take you on like they did Vanessa.
Option 3: corporate. Pets at Home work the same way as the US chains and train you up themselves.
Option 4: grooming school. City and Guilds is the most widely recognised qualification (yes, the UK has proper qualifications and regulated schools), but ipet is apparently a good option if you can't get C&G (C&G is the standard though and is more likely to get you a job, so if you have a choice go for C&G).
Hope this was helpful to someone wanting to go into the industry! Also if you're not sure if grooming is for you I started out by going to a salon just to watch, never hurts to ask and see if it's right before jumping in
Very helpful!
Vanessa nerding out on equipment is the best.
Great analysis of what to do and not do when becoming a small business owner. This can be applied to so much more than just grooming, in all honesty.
My own father was a small business owner, he reupholstered furniture. He started in an actual storefront. After mom died, he found the expense of child care for us too much, since the individual didn't care what we did, so long as we weren't in her house. Things got so bad, that I took my own house keys with me when he dropped us off and I crossed the road and walked home. She didn't even know that I was gone. I was nine years old. He found me in the swimming pool when he came home. Talk about upset!
His solution was to take us to his work shop. That was an adventure in itself. He had a mountain of old cushions that we could play on for hours and never get tired, but that too had it's drawbacks and dangers. So, his final solution was to turn the detached garage into his work shop and build a new garage adjacent it the old garage. This was perfect! His commute was shortened from an hour one way to just walking out the back door to the garages. He could check on us at anytime by looking out the windows or walking in the house. He saved time, money and his sanity in the knowledge that we were safe at home and he didn't miss anymore childhood milestones.
Thank you for that great story about your experiences and your father's solution!
It is so obvious that you love your job. The passion is on display. Well done Vanessa ! Your animals must bless you everyday.
This is all fantasitc advice, much of which is also fantastic advice that can be applied to starting a any kind of business, not just grooming.
RE: "Cheap prices bring cheap clients." No truer words. Cheap clients also like to skip paying the bill if they can too. Don't burn yourself out for selfish people.
Cheap prices mean poor people have an opportunity to buy something nice.
@@coledibiase1777 Cheap people =/= poor people. You can be loaded beyond reason and still be a cheapskate.
Everything you said is 100% true. It's so important to take care of ourselves. People told me the toll grooming would take on my body but I thought I'd be young forever. I'm 58 now. My hands are arthritic, I have bulging disc's throughout my back and I've just had the worst surgery of my life on my foot. I loved each dog I've groomed and I'm glad I did it. I should have done it smarter though.
Ohhh you poor thing!
Hey Vanessa! I absolutely adore your content! I am a pet owner of a beautiful German shepherd girl, but the reason I love your channel is because it gives me so so so much joy and smiles. I work a fairly stressful job, so whenever I watch a video on your channel after work, it creates this happy and calm feeling in me. Congrats on everything that you do, it shows that you love what you do. And last, but certainly not least, your commedic commentary are HILARIOUS! so not only are your videos stress reducing, they are pure comedy! You have the skills to write scripts for stand up comedians! Greetings from Bulgaria!
I so agree. Love the voice overs!🥰🥰🥰
Exceptionally good advice and not just for a dog groomer. I have been contracting in software for 25 years and most of the recommendations are true in any industry.
I'm in my fourth and final year of a computer science degree this year. After getting through two and a half weeks of a software developer placement, I was "let go" because I didn't know enough yet. I have realised at this point in time that computing is not what I want to do in my future. Sitting at the same desk all day every day sounds like hell - especially as I have ADHD! I have always LOVED animals and would love to work with them one day. Pet grooming, although it isn't always beautiful, seems like a nice option for me one day!
IT is a very fast pace industry where you have to always keep learning and updating your skills. Because so many people simply give up on it, there is a lot of demand and not as many skilled workers in that field. Hence, the high paychecks. Now thanks to covid, a lot of developers work from home, meaning you can set up an office at home or work from your favorite coffee shop.
Like the knight in Indiana Jones and the Last Crusade said " You have chosen poorly!!" 🤣🤣
One word of advice. Animals can easily pick up on humans with conditions. As a groomer you must be calm and in control. Can you do that with ADHD? Just a thought.
@@lzrd8460 that's a good point. I find animals very calming so I would hope so. I had a cat for the first 18 years of my life, and although I wasn't so patient with her as a child, I learnt how to behave around her as I got older - mostly after she passed away. She was probably semi-feral as she came from a farm, and was always a bit of a grumpy old lady, but I loved her so much. As I've got older I've learnt how to be patient with animals :)
Give yourself much more credit. Perhaps there are several more employers out there who will provide more time to adjust as a new employee within (a) related, but perhaps different, job position(s).
And sure, if you wish to explore &/or gain various career fields, Go for it!
This was a great video. The fact that you took the time to do it for others I believe is incredibly kind. Im retired and not interested in grooming dogs myself I simply enjoy watching you work with the animals. Best wishes.
Vanessa, this is so generous of you! I only groom my dogs but have thought of doing a few others for a fee. I have a Pommapoo (JoJo) and a border Collie mix (Freya). JoJo needs daily brushing while Freya has a short coat so not so much. My little toy Poodle, Zoey recently passed away but was groomed often as well. My dogs have been groomed since being puppies. They're so cooperative. I love your videos and how you treat the animals. I'm not a great groomer but did invest in the best equipment I could afford and it really makes a difference. Thanks for all the entertainment and great advice .🐾💕
Thank you for your honesty. I’ve been grooming 20 years and I still learn new things. I think our industry evolves as time goes on, and I think it’s important for us as groomers to evolve with it. Hugs from Australia
Difficult dogs/children,,,lousy owners/parents. Hmmm ,definitely a connection..great teaching video..❤
Trying to manage a difficult child in particular can bring out the worst in parents. It's a dynamic relationship where, typically, both child and parent are contributing to the difficulties. I would imagine it's the same with difficult dogs and owners. Not saying that there are never owners who bring out the worst in their dogs all on their own by being genuine assholes in most of life, but that having a difficult-to-manage dog is far more stressful than an easy-going, well-behaved dog. It's best to appreciate that some of the crankiness and nastiness can come from stress.
On top of being a great groomer, you are wonderful with explaining things. I can listen to you talk about so many things because you are so engaging. I am not interested in being a groomer but listened to the whole thing anyway haha. But it's also a great video to learn your backstory!
i ended up messaging my salon near me a privately owned one. I asked to bathe for them and I am still currently bathing over a year later but they are gradually teaching me. It can be really hard and very stressful at times but I think it's definitely worth all of the work.
I’m a junior pet stylist at petco, and I’m about to start my haircut training next week. I love watching all your videos, and I’ve personally learned so much from you! I agree with everything you’ve said here. There are definitely pros and cons with working for corporate. In my personal opinion, my coworkers in the salon are my kind of people and we all thrive off of each other’s style of grooming. If that makes sense. We all get along and we don’t bring negative energy to the salon. But you’re right, we are restricted from taking “aggressive” dogs because we’re not allowed to muzzle.
I aspire to open my own business because of you! You’ve inspired me to invest in a grooming business! I have such a deep passion for this and I feel this is my path I’m meant to go down. Thank you so much for this detailed, in-depth, informative video! I’ve always appreciated your professionalism and calm, compassionate energy! Much love 💕
One way to increase prices without making customers unhappy is to make a story about getting better equipment, using higher quality products for the animals, paying higher rent, hiring extra staff etc. Not saying you aren't already providing that but it might be easier for customers to see it as a justified reason for price increase. Inflation is everywhere in the world, people make more money and its only fair that pet groomers have the same treatment.
Inflation means that your money is worth less.
So sure you are making more money, but you can still only afford the same stuff.
Why lie and 'make stories' to tell customers? What a sleazy way to operate. God help you, get a life and tell the truth! Obviously you don't believe in the quality of the service you provide hence the lies.
@@stewartross1233 lmaoo calm down
Thank you so much for your humor and honesty. I am a business owner myself for a number of years now, and the wisdom you share, I finally figured out for myself much later. For those young ones who are becoming business owners - regardless of the industry, please take note of Vanessa's wisdom.
Our local school district has added vocation to the high school track. Meaning you can still earn a HS diploma while also going to vocational classes. Earn a certification at the same time as earning the HS diploma, or at least start on you way to earning early certification in your chosen field. THIS is vital to helping to make more people successful in a field they actually love and have a passion for. That doesn’t always come from a college degree AND THAT IS PERFECTLY VALID!!!!
Europe has been doing that for 80 years…
@@USMCLib3rty well, Americans are usually always slow on the uptake. Too many of us are far too arrogant to learn from anyone else… To our very own detriment 😒
@@NativeNYerChicHK arrogance and close-mindedness are just American values unfortunately.
@@curlygurly2112 sad but true…
I live in canada and my school gave high-school students, who are interested in the trades vocational classes.
This is such great advice! Anytime you work closely with a client can be delightful or difficult. It is obvious that you care for the animals you service. Loving your channel!
🐾🐾
not planning on becoming a groomer, but this was very good life and business advice.
how smart you are for figuring out these things so young.
i adore your video's and your humor especially.
Thank you for this video.
I scaled down my grooming business for family reasons, but I recently decided to build my grooming business back up again. I’ve decided to specialize in senior dogs because they are my favourite. You have addressed a lot of issues a had trouble with and reasons why I was initially happy to scale down. I was one of those groomers that wouldn’t tell the owner the whole truth about the difficulties grooming their badly behaved and/or matted dogs. I would charge them the same as the dogs that came in with fully brushed out coats would stand like statues. But this time I’m starting as I mean to go on. This video was amazing support for my lack of confidence when it comes to valuing my skills.
It was really good seeing this different side of you. You are wonderfully passionate about what you do and you obviously see the animals as much more than a 'job to do'.
I love this woman, she's so kind and genuine!
My wife grooms our pets (and her family's pets), she's been doing it since she was a kid, and she's as good as professional groomers. She said that one of the main things you need, apart from a love for animals, is a strong stomach, because there are smells and sights that can make you puke. 🤢🤮
Very well said. It's hard not to keep these things from becoming a rant. As a CPA and tax practitioner who helps micro-businesses this is really good advice that cuts across all service businesses - even my own. I made so many of the same mistakes as you point out as I started out. Charging below market to get started, struggling to raise rates on those old legacy clients, learning that not every client is your client, stick with your business model where client services are concerned and that firing a client that doesn't fit your model or is a bad actor does not make you a bad person. And don't purchase cheap / inadequate tools to get the job done, it just makes it that much harder! Thank you and keep sharing.
as a vet groomer i can really appreciate this video. i take care of the more unruly pups because they have nowhere else to go. light clippers and light shears are the way to go hands down, it helps with your joints and reaction times. i used my andis excel 5 speeds from the beginning and i will never go for something heavier than that except for the full sedated grooms i will go for cordless to work around the vet techs. Happy Grooming folks
Thank you Vanessa. This is the first time I’ve actually seen your face after subscribing and watching dozens of your videos and brilliant talent. Not only are you charismatic and therapeutic, so are your videos. I’ve wanted to be a dog groomer for a while now, maybe because I love animals and prefer the company of dogs than a lot of humans. However old enough to be your Mum, a seasoned ED Nurse for 20 odd years I am humble and still make a very good student. I know your videos make it seem effortless I’m under no illusion a degree of natural ability, talent and love has to be there first. Your set up and equipment looks awesome also and I have no idea where to even begin making great decisions in shopping for such. I love your beautiful, darling little Ace, such a wonderful character, think I could watch him amuse himself hiding things in his blanket all day 💛 I have a rescue shepherd x collie x lab mix who loves little creatures and loves to mind everybody he thinks is vulnerable, such is his pure, gentle kind heart 🐾🐾.
I gave my dog valium so I could groom him in the last 12 months of his life, he was 17. He had lost his vision and become scared of the groomer so we didn't want to put him or the groomer through the stress of having him groomed. Instead I had to endure that stress because the valium only worked the first time then he refused to fall asleep or comply, he just enjoyed being high for the rest of the day 😅
I work in another industry and the part about valuing yourself and pricing in the middle really helps me. Thanks!
The fact that cheap prices attracts unappreciative cheapskates, is universal. Applicable to any field of work, especially if you´re looking to be self-employed.
I wanted to be an artist, and I don´t even mean the "get hired by a gaming industry" type. Just make custom paintings, portraits, illustrations and whatnot. The type of stuff all the professional artists sneer at. Boy did the burnout came quick and hard on me.
Watching your pet grooming videos are one of my sources of the happy brain chemicals. Thank you
Cheap prices attract the people who don't have the money to afford the expensive stuff.
You are so sweet to inform ppl on this. You are where you are today because you are so forthcoming and caring. TY
I’m going in for an interview with a grooming salon tomorrow, this video really informed my decision. Thank you!
Seeing her grooming dogs in a year, and now seeing her like this is so different
otrixx, what? no bee hat?! Lol
You can tell the character of owner by the actions of their animal. Before I pet animals, I look at their owner face. Our cat is just like us and we appreciate him ♥️ I would pay at least £60 for him because I love your work and it's a special thing you do for those who bring us the greatest joy. Huge thank you. I am not interested in being a groomer. I just love your videos and the vibe you send out. Passionate and pure love I see.
I loved this kinda video style, but as an dog and cat owner I would be interested in watching a videoed explantation from you of what owners can do to help train their pet to handle the groomers better or even home grooms better too.
We finally started taking our (shorkie) dog to the groomers a few years ago cause we couldn't do home grooms because A. They were shit. And B. He was so stressed and aggressive whenever we would try to dry and trim hair or nails, it was just so stressful for everyone. I have no idea what he's like for the professional groomers, but I bathe and try to dry my cat...she cannot STAND the dryer and gets highly stressed and spazzy from even SEEING it. I debated on the happy-hoodie but I know she hates stuff over her ears too so I'm like "what can I do to make this easier for both of us"
I’m always impressed with how orderly your presentations are and how easy they are to follow and understand. You do a great job of presenting your material.
I'm not even a groomer. I'm an architecture intern. And still it was so useful! Thank you, Vanessa, i really enjoyed the video and the advise!
Your a very bright, smart and enthusiastic business woman who know what she's talking about.
Yet, l also see a very kind, extremely caring soul.
I'm a new subscriber, who was hooked after watching the connection between the girl and the dogs.
Your truly genuine. 🐾🐾
We’ve had the same groomer for over 20 years. We’ve always had cockers and cavaliers, so every six weeks like clockwork we're walking the dogs through Rosemary’s front door. She is fantastic and like family to us. All of our dogs have adored her.
so much wisdom and lessons not just for the groomers, but for the life in general...
Thanks Vanessa!
I really wanna become a pet groomer and open up shelters so this was really helpful!
Thank you so much for this video. I really appreciate that you took the time and put this together for people wanting to get into the grooming industry. That was awfully nice of you!
I’ve learnt a decent amount from just watching your videos and now my mom gets me to cut my dogs hair and give them baths. How do you not collapse after every groom? My arms ache so much even after just giving them a bath, let alone drying them, and they don’t even have that much fluff on them…
Sharing your knowledge, experience and passion about what you do on a daily basis running any business, is *invaluable* information. You won't get that in a book, or college course (I'm not advising anyone not to read or pursue education goals..). I had my own small business and this really resonates with business practices, setting boundaries with clientele, rates etc. This is a great informational video for dog grooming students, or just anyone opening a small business. Glad you are in a better place and have learned to "cut your losses" despite those difficult decisions. In the end, *you* are your greatest asset in the production and sustainability of your business. Thank you for sharing! 🙂
This is such relevant advice for running a business as a whole! Like the undercharging issue!! My parents said I should charge cheaper than all my competitors and I said well no, I’m not going to undercut everyone else to then be known as the “cheap business.”
You are such a great business woman! Thanks for sharing your trials, tribulations and triumphs! You make those jobs that some people may think is not at a level that is as accepted for themselves but imperative to some pets look like a very easy adjustments. Thanks again for being a wonderful person!
Thank you for sharing your career path and the options out there for groomers. Your hind sight is very valuable. All the best for your future.
Our stories are super similar. Really needed this right now! Left my long term grooming salon to do things on my own. Thank you!
Thank you for making this video! I’ve been on my pet grooming journey for a little over a year now and it’s good to know I’m on the right track! As stressful as it’s been finding the right salon to call home, I am glad I’ve jumped around a bit (3 salons and looking for my 4th 😅). I have certainly learned a lot more than I would have just staying at one shop because everyone does things so differently and uses different equipment!
Vanessa, this is a great video. I've watched many of your videos where you are grooming dogs, and I enjoy watching them. I also enjoy listening to the banter that you record over those videos. It gives me a taste of your wit and your character. It was good to watch this video today, as it gives me much more of an insight into you yourself. I love how there is no nonsense with you, and you tell it like it is. I see in some of the comments that other viewers have made that they think that you are having a rant. I agree with them, and I totally approve of you doing that. I think that you are not the kind of person that thinks one thing but says another. It is great that you are so direct about things. We have much in common. As to the content of this video, you are giving would-be groomers so much knowledge, so that they can try to do the right thing straight away, and not make the mistakes that you have perhaps made in the past. That insight is invaluable. Power to you. I hope that your success in the grooming business continues. Angus, Edinburgh, Scotland.
2 days ago after consistently watching your videos for a few months off and on, I decided I wanted to get into pet grooming. And 2 days ago you posted this video. It's a sign for me! Thank you so much for this advice!
Thank you for this video and for making videos where you offer advice and are completely transparent with how you treat your clients dogs. I started corporate and quit after 6 weeks and now am trying at a private salon. Never would have envisioned this as a career but with the demand for dog groomers I am happy with my choice to become one. Good luck with your business!
This is a great video. Thank you for making this and keeping in the real moments of you forgetting your train of thought and Ace saying hello. Glad to see your success! 😀
Everything you said about starting a grooming business, prices, equipment, etc., are great advice for starting any business. Great advice and great stories.
Thank you so much for this video! I feel like my local groomers keep their secrets as to not make competition.
Before i became a mother, i worked in kennels and one with a grooming place inside as well. 10 years later, im finally ready to go back to what i always wanted to do after putting it on hold to be a mom ❤😊