Thank you for posting this! I was about to lose it if I lost the last 4 years of households! I had to reinstall everything, took forever, but it actually worked. You are a savior, for real.😅
i thought it will be hard but it was very easy you can just move your mods to desktop and put it to "The Sims 4" again and now the mods work ty darielle
It felt like it took awhile to get to the actual fix for this, but overall the video did help a lot, and now I can play with my mods again! Thank you so much.
for all the people who it still doesn't work for, make sure you click on DOCUMENTS, then electronic arts, sims 4, open your MODS folder and then copy paste everything from you mods folder in there. Its very important that u click on documents, otherwise you might be pasting your cc and mods in a folder thats not the real one. Hope this helped❤ if i wasn't clear reply to my comment and ill try explain again
You're a life saver, i bookmarked this video because every time my game updates my mods don't work so I've been uninstalling and reinstalling my sims 4 every time, so thank you so much this has really helped
Ayyy, this fills my heart with so much joy! I know how annoying not knowing what to do in regards to mods/cc every single time an update comes out can be! Thanks for sharing this with me! I'm always here if you need any kind of help!
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe. The same settings (this exclusion) should be made within your firewall. Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
All I have to say is thank you soooooooooooo much. You do not understand for months I thought my game crashed or I deleted my mods and I always saw that resource thing but thought nothing of it. My game is fixed now but I'm so upset because i deleted all my other mods and cc but I'm going to get more. Thank you xxxx
This fills my heart with so much joy, you cannot even imagine! I'm sorry for your mods/cc situation, but I'm more than sure you'll get greater cc & mods for your game! I'm always here if you need help! Hope you have a great day! 🥺🤗
had this issue today and was so upset, ea help didnt do anything so i came to youtube instead, thank you so much for this as now i can use my mods again!!
Ahh that's really the least I could do for you!! Thank you for letting me know, it means a lot 🙏it's so exciting to know that you're able to play with mods again! Hope you're good & i'm wishing you all the best ✨️🤗
my sims just updated and i was so upset seeing all my cc gone and my sim showing up BALD but im gonna download all my cc back thanks to this video thank you
ahhhh tysm!! I've tried a few methods to fix it and they weren't working so I thought I would have to redownload all my cc, so I got really worried. Thank god I found this before I did so! It actually fixed my game and was super easy! Again tysm for this because I would still be struggling if it weren't for you. :)
Saving this one to watch again tomorrow - I've been going nuts trying to fix this issue that I've been having since December (so three months now?) so if this works I'm definitely subscribing!
Many thanks for this! It’s definitely a challenge balancing parenthood with all other aspects of our lives- including my own artistic endeavours as an independent musician 💕 Thanks so much for the inspiration.
Thank yuo so much! I kept restarting the game after enabling and then it would disable all over again. I was getting so frustrated! You are a LIFESAVER!
Yes, it does work for the EA platform as well! It's not really that different since resetting your Mods has to do with your Sims files, not with an actual platform! But if this method doesn't exactly work for you and if a new folder does not show up, here is another helpful way! 1. Make sure you have mods&cc enabled in your game > close your game 2. Rename your Mods folder into Mods old (but keep your Mods old folder bcs we'll need it later on) 3. Open your game & close it straightaway 4. A new Mods folder should pop up 5. Copy all of your cc (but no script mods!!) from your Mods old to the new Mods folder 6. Download the latest versions for your script mods 7. Put your script mods into your new Mods folder Fingers crossed it works for you!
@@Darielle thank u!! I'll definitely try this, I've tried uninstall & reinstall the Sims since many has suggested to do that 🥲 but it still doesn't work, I'll update you if it work this time.
thank you sooooooooo much for this video, just downloaded sims 4 on my new pc and couldn't understand why I literally couldn't even find the mods folder, followed your steps in the game settings and all of my files are back to looking normal. Very much appreciated.
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe. The same settings (this exclusion) should be made within your firewall. Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
It worked for mine when I uninstalled it and downloaded it again I couldn't figure out how to fix it for the longest i'm so happy it works now thanksss!!!
If we are using windows, you can type in the main search bar (on the task bar) The Sims 4 > right click on the app > open file location > right click the highlighted app > run as administrator This will only show up if we are playing on the main user (account) on windows
THANK YOUUUU my game updated today and it updates automatically so I didn’t have time to save my mods folder and could not get my cc to work at alll I looked up how to get cc working and your video shows up. And it’s safe to say IT WORKS YALLL❤️❤️❤️❤️
thank you so much i have more than 200 cc and it took me so long to pick them coz im so picky whne it comes to my sims and i was reallly sad when it siad my cc was disabled coz it took me sooo long tysm!!!
I tried so many thing to make it work just uninstall your anti-virus and if it didn't work ,try this :when a new folder appear (mod) reblace it with your old mod folder (don't transfer its content to the new folder , just replace it ) i hope it will work for all of you
Have you tried to move your entire EA folder to Desktop, uninstall & reinstall your Sims game? A new EA folder and, therefore, a new Mods folder will be generated. Open your game, enable mods and cc, apply changes, completely exit your game. Open it once again (with no mods or cc installed) and see if your cc and mods are still enabled in your game. If so, you can close it and make sure to place only updated mods and cc into this new Mods folder. Alternatively, you can try to place mods/cc one by one into your new Mods folder and open your game every single time you do this, just to check if everything works properly! If it doesn't, try to identify the problematic cc/mod and delete it from your Mods folder. Hope it helps! 🤗
You can just go to Game Options, then Other, then click enable Enable Mods and Custom Content, and Close the game after closing it. *Remember to click Apply Changes!* BOOM! Works! I know this since I did it and I was like, dam.
Omg omg!!! I had no clue this was your 1st video that you've ever seen on my channel! I'm genuinely so happy you sticked with me!! The best is yet to come!
I know this a very old post but I searched up how to fix all my lost item from and update and this was the first video I clicked and I'm glad I did cause this was very helpful. Thank you very much for the help. Everything worked out great 👍
Try to right click and select refresh in your Sims folder, repair your game through Origin, open your game once again, completely close it and a new Mods folder should appear.
Help, I’ve recently update origin to EA and when I went onto the sims the disabled mods showed up and I never thought of it at first but then I wanted to try out the basemental mod and then it popped up again and I tried doing this SOO many times but still no changes. I don’t know if it’s because I need a new laptop or what?! 😭😩
Hey!! If we updated the game, the mod (basemental) that we’re currently using might be broken/out of date So we can try to delete that mod from the Mods folder + install the latest version of it This needs to be done with every single file (mod) that ends with ts4script In general, most mods get broken after updating the game bcs they are no longer compatible with the new version if I made sense! So always delete & update the mods after updating the game! Keep in mind that not all mods receive updates, so we can check the release dates and figure out if they are up to date or not! If they are not, it’s best to not reinstall them Hope this helps 🙏 and hope I made sense!
Omg thank you so much many blessings to you I couldnt leave this video without thanking you and joining your channel and tagging along for the ride you earned a new fan ❤❤🥺🥰
Omg thanks im gonna try u are an angel actually it says me same thing first but i just say enable mods after that my game came crazy dont know what to do but im so exited hope it works
You can try to follow these steps: Rename your Electronic Arts folder in 'Electronic Arts OLD' and make a copy of this 'Electronic Arts OLD' folder & paste it on your Desktop, just to have a backup of your save files (do not delete this folder, you'll need it later on!). If you happen to use an antivirus, please try to add an exception for both your Sims 4 & Origin programs, as well as for the following websites: thesims.com & origin.com. Make sure to allow both Sims 4 & Origin within your firewall. Repair your game through Origin (go to Game Library > right click on Sims > Repair), then try to launch it and see if it works. If so, go to Game Options > Other > enable cc, mods and script mods. You can now fully exit your game, go to your Documents folder and a new EA folder should show up. Now you're free to copy your Saves, Tray and Screenshots files from your old Saves, Tray and Screenshots folders to your new Saves, Tray and Screenshots folders (located in your new EA folder). Launch your game and check if everything works properly. If so, you can copy your old cc from your old Mods folder to the newly generated Mods folder (in small batches!!) and make sure to open your game every single time you paste those just to make sure that everything works properly. If you still encounter this issue, please try to identify the problematic cc and remove it from your Mods folder. Btw, you should place your cc into your main Mods folder, do not use subfolders as some cc might not show up in the game. As far as mods go, make sure to download once again the updated versions for your mods (especially if you're using Adult mods!), extract them, copy and paste those files in your new Mods folder. Open your game and check if your issue is fixed. Let me know if this helps!
Ok this was so helpful. But for anyone who is still struggling like I was if you have an anti virus program it might come up saying that the sims wanted to access your documents make an exception amd click allow then it should work😁
@@Darielle No, but i took out all of my cc and clicked ”unable custom content” and the stuff still showed. And do I have to update *all my mods/cc* or is there like an app that tells which cc’s/mods?
If you're using cc skintones, you really need to install the updated versions for them. Mods should be also updated. Make sure to delete any outdated mods, cc and replace those with the latest versions. You can check out this forum and see which ones have been reported as broken/outdated/updated: forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020
The gallery hasn’t been working for me and when I go to a post on the gallery it doesn’t work because when I press on the online gallery it says can’t locate item lots of people are having same problem like me so if u help me and lots of other people like me I’ll be very grateful:(
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe. The same settings (this exclusion) should be made within your firewall. Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
OMG THIS VIDEO ACTUALLY HELPED at first my mods folder wasnt showing. So to fix this i basically did what she said and logged out of anything that was on my screen ecspet google of course then checked my files again and the mods folder apeared and i did what the video said
Do you have any outdated/broken mods in your Mods folder? Make sure to move your entire Mods folder to Desktop, open your Sims 4 game, close it and a new Mods folder should show up in your Sims 4 folder (if it doesn't show up, you can try once again to open your game, close it completely and then your newly generated Mods folder should appear). Repair your game through Origin (right click on The Sims 4 > repair). Copy your cc from your old Mods folder (that you have on your Desktop) to this new Mods folder and, as far as mods go, make sure to only download the updated versions for them & copy and paste them into this new Mods folder. Do not use your old mods. Here you can see which mods have been reported as updated/broken/outdated: forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020 Let me know how it goes!
@@Darielle ok so i know that the mcc mod had updated and i deleted the previous one but it still does the same... also do i have to have mcc to get basmental drugs
No, basemental drugs do not require MCC. You can try this: Make sure CC as well as script mods is enabled in your TS4 Game Settings. Make sure you actually deleted any old files in your Basemental Drugs folder before installing the new version. Script mods can not be installed further than one subfolder deep from your Mods folder. What this means: This is correct: Documents / Electronic Arts / The Sims 4 / Mods / Basemental Drugs / The files goes here This is incorrect: Documents / Electronic Arts / The Sims 4 / Mods / Some Folder / Basemental Drugs / The files goes here Try to delete your localthumbcache.package located in the Documents / Electronic Arts / The Sims 4 folder. Make sure all your other mods and CC is up to date and not broken, as often times other broken mods may cause conflicts and issues with mods that works perfectly fine. Let me know if this works!
To anyone who has advast! You don’t have to delete it. You simply go to settings > exceptions > then add a exception. You allow your mods, orgin, and anything with sims. Then it should work! Pls don’t delete your anti virus!
i’m confused because after i’ve moved my mods to desktop and opened the game there’s no mods disabled box anymore because i’ve removed it from my sims 4 folder? so how does that make sense
Did you make sure to repair your game through Origin and see if the option comes back? Make sure you backup your whole EA folder (including your Mods folder) before doing this. Let me know if it helps!
There is a problem. I right click the game but it doesn't appear anything like "Run as administrator" or any of the other things that appear in your desktop. What can I do?
Hello! Do you have only one account/user on your PC? If there are multiple accounts, did you use the main one (administrator) to right click on your Sims 4 program?
omg thanks! also quick question but i have all my cc back thanks to you but when I try to play my sims it wont give me the options to actually play them, so there just standing there and I cant play them, It happens when I load into sims 4 please please help and also I wont see the sim on the left hand corner?! please help
Hello! Do you use any mods? If so, make sure to delete all of your broken/outdated mods that you may have in your Mods folder and replace them with their updated versions. Here you can see which ones have been reported as broken/outdated/updated: forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020 Please try to remove your localthumbcache.package and Options.ini files from your Sims 4 folder, go to your Game Library in Origin, repair your Sims 4 game (right click on it > repair). Open your Sims 4 game and see if your problem is fixed. If so, go to Options, Other, enable cc and mods once again, apply changes, exit your game. Let me know how it goes!
Hi! Can you help? My question would be what to do if I followed every step exactly but when I quit sims 4 in The Sims 4 folder I can't find a new Mods folder.
Hello! Please try to sign out of your Orgin program, log in once again, make sure that you have online mode enabled, open your Sims 4 game, completely close it and a new Mods folder should appear.
Hello! You can find the green cas background here: www.patreon.com/posts/44144735 and the neon one here: baptsim.tumblr.com/post/181430595174/im-the-secret-santa-for-duskitten-i-made-some
Hello there 🫶🏻 on Mac, we can skip that step! But in order to make that new Mods folder show up, we can rename it into Mods old, have mods & cc enabled in the game, apply changes, exit the game & then open ts4 and the new Mods folder should be there! This way it should def work ❤️
Hell I wish I was that easy my Sims 4 doesn't work at all anymore and it worked perfectly fine be for this unnecessary update but thank you for all your help your great
Ahhh thank you so much for stopping by, I appreciate you a whole lot!! Love to see the feedback 🙏❤️ Is there any other topic/video you would like to see?
You need to have your Sims 4 game icon on your Desktop, right click on it, and then select Run as administrator. If you're using a Mac, you can skip this step.
I went onto my sims and they all looked like bald james charles
Lol
SAMER LMAI)FIJE
😂😂
I went in one of my sims game and they look like like my sugar daddy😪
@@pumpkin1465 TVVTTBBYU
The sims really ruined all of our cc 😭
Frr✋😭
They don’t want us to have any
But it’s boring without it
so so true, i still can't install any mods and i'm so sad
@beeily same now everything worked but i had to download it all again haha
Frr bro
I keep going into the game and enabling mods in options and then restarting the game, but it keeps turning it off again
ME TO
@@annapietrini3590 thx very much
@@Tonisfew ik im late but i just deleted my sims 4 game and installed it agian and i hope i works :)
@@annapietrini3590 how do you update the game version mine is out of date but still thanks
@@mangomonster1111 so to update it just delete it in your sims 4 folder and then go into the game and it will reset
Thank you for posting this! I was about to lose it if I lost the last 4 years of households! I had to reinstall everything, took forever, but it actually worked. You are a savior, for real.😅
This brings me a lot of joy! Hope you're having lots of fun! 🥰
It's like they're trying to discourage them. I know programming is hard, but EA is greedy, so I don't entirely trust it. Thanks either way.
*when a new mod folder doesn’t appear* 😳
same
@@lowkeyevil i did the same thing again and got the folder, but it didn’t work so i’m just reinstalling rn
@@maylitster5613 did it work?
@@Lizamaee reinstalling worked yepyep
@@maylitster5613 did you reinstall the mods or sims???
OMG TYSM I CANT EVEN EXPLAIN HOW HAPPY I AM RIGHT NOW.
Hey, it doesnt work for me.. i tried both ways it still auto disables mods not letting me enable it.
mine too!
same its so annoying
same! Been trying for two days now. nothing works...
@@sammy8347 ya i tried playing without my cc and mods but its so bad without them i hate the new update
Same here..
when all of your mods are outdated 🥲
OMG AINT NO WAYYYY!!! ITS BEEN 6 MONTHS THAT THEY HAVE NOT WORKED AND YOU SOLVED IT!!! THANK YOU SO SO MUCH YOU DESERVE THE WORLD
🥺🥺🥺
Thank you so much for saving me with the new update a couple of days ago I was so lost. Thank you again girl!
Thank you for being here & saying hi, it means a lot 🙏🥹
I’m genuinely so happy for you, hope you have the best time ever playing sims ❤️
@@Darielle Yassss girl peace & blessings 💕💯
OMG thank you so much I was so scared cause you have no idea how long it took me to get all the cc mods I think they really need to fix this
No worries! I'm always here if you need help!
I did everything you say 3 times from the beginning but it still gives the same warning I'm about to go crazy and that was my only game i loved 😭😭😭
same and i cant fix it😔
@@lilimezei2230 Will it get better by itself after a while..? 😔
I have the same trouble I have been trying for two days!
@@lcaricia2628 Sims4 needs to bring new update..or they loose too much player like us
@@cherrypiece2861 yes cause a lot of the sims community use cc!
i thought it will be hard but it was very easy you can just move your mods to desktop and put it to "The Sims 4" again and now the mods work ty darielle
It felt like it took awhile to get to the actual fix for this, but overall the video did help a lot, and now I can play with my mods again! Thank you so much.
🙏🙏🙏
Oh my Gosh, thank you, and everyone in the comments. Now I can finally play my favorite Family again.
I'm genuinely so glad! If you ever encounter issues, you know where to find me! Have a wonderful day! 🤗
I feel ya bro 😌
How did you do it it won’t work
for all the people who it still doesn't work for, make sure you click on DOCUMENTS, then electronic arts, sims 4, open your MODS folder and then copy paste everything from you mods folder in there. Its very important that u click on documents, otherwise you might be pasting your cc and mods in a folder thats not the real one. Hope this helped❤ if i wasn't clear reply to my comment and ill try explain again
Thanks for explaning it once again! We love to see such helpful comments! 🤗
the new mods folder doesn’t show up for me :(
nvm i just repaired the game and it did
Hello, I'm not seeing a NEW MODS FOLDER. I'm just seeing my ORIGINAL MODS FOLDER with all my mods in the DOCUMENTS thingy
THANKS
You're a life saver, i bookmarked this video because every time my game updates my mods don't work so I've been uninstalling and reinstalling my sims 4 every time, so thank you so much this has really helped
Ayyy, this fills my heart with so much joy! I know how annoying not knowing what to do in regards to mods/cc every single time an update comes out can be! Thanks for sharing this with me! I'm always here if you need any kind of help!
If you happen to have Avast, please try to uninstall it and follow once again the steps shown in this video! Hope it helps! 🤗
Can you help me when I try to open gallery it says not online and It also says I have no connections when I do
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe.
The same settings (this exclusion) should be made within your firewall.
Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
@@Darielle thank you i have avast and i didnt think this would be a problem but thanks it helps lots
Does it remove all of your packs on the sims 4 if you delete it?
@@donatacrossfield7309 no it doesn't all you have to do is download the sims again and they will reinstall with them. No worries
Girl you have no idea how much this video saved my life, thank you so much for posting it!
Ahhh thank you so much for your comment, it truly made my day! That's the least I could do for you!! Sending lots of positive vibes your way 🤗
It still won’t work😔 every time I open the game again the cc are turned off
Same
All I have to say is thank you soooooooooooo much. You do not understand for months I thought my game crashed or I deleted my mods and I always saw that resource thing but thought nothing of it. My game is fixed now but I'm so upset because i deleted all my other mods and cc but I'm going to get more. Thank you xxxx
This fills my heart with so much joy, you cannot even imagine! I'm sorry for your mods/cc situation, but I'm more than sure you'll get greater cc & mods for your game! I'm always here if you need help! Hope you have a great day! 🥺🤗
had this issue today and was so upset, ea help didnt do anything so i came to youtube instead, thank you so much for this as now i can use my mods again!!
Ahh that's really the least I could do for you!!
Thank you for letting me know, it means a lot 🙏it's so exciting to know that you're able to play with mods again!
Hope you're good & i'm wishing you all the best ✨️🤗
Thank you so much. The removing Electronic Arts folder and reinstalling the game worked.
I don't use mods or CC but if I ever do I will 100% bookmark this video in case something happens. Hopefully I will never NEED to, but I will anyway.
for anyone who's still struggling what worked for me is to make an exception in my antiviral program (Avast) for the electronic arts folder!
how did u do that
@@faithn.4853 Go to Settings > General > Blocked & Allowed Apps and click on Allow App. Add your Sims 4 & Origin .exe files. Works for me!
I tried this and it worked!!! I wish I knew this a week ago so could have been playing this game the whole time thank you so much!!!
@@haydenshoobiz hi for some reason I did this and it didn’t work! I’m so upset because I’ve been trying EVERYTHING
Im so blind I had to click a button that is VERY clear tysm! :)
You must've helped thousands of sims gamers with this video
I will try to share this. Thank you
Thank you so much! You just made my day!
my sims just updated and i was so upset seeing all my cc gone and my sim showing up BALD but im gonna download all my cc back thanks to this video thank you
Thank you so much, you don't understand how long I have been trying to get my mods to work. You're a life saver!
Omg! Thank you, i was thinking that sims 4 ruined my cc but now i have take them back!
ahhhh tysm!! I've tried a few methods to fix it and they weren't working so I thought I would have to redownload all my cc, so I got really worried. Thank god I found this before I did so! It actually fixed my game and was super easy! Again tysm for this because I would still be struggling if it weren't for you. :)
You dont know how many times i have to come back ti this video i thank you so much lol
I was here when you first posted this video lol
Saving this one to watch again tomorrow - I've been going nuts trying to fix this issue that I've been having since December (so three months now?) so if this works I'm definitely subscribing!
I truly hope it works for you!
Many thanks for this! It’s definitely a challenge balancing parenthood with all other aspects of our lives- including my own artistic endeavours as an independent musician 💕 Thanks so much for the inspiration.
That is my absolute pleasure! I can imagine! Hope you're having a great day! Sending lots of positive vibes your way! 💕
Thank yuo so much! I kept restarting the game after enabling and then it would disable all over again. I was getting so frustrated! You are a LIFESAVER!
does this only works on ORIGINS? my sims are from EA. will it still work the same?
Yes, it does work for the EA platform as well! It's not really that different since resetting your Mods has to do with your Sims files, not with an actual platform!
But if this method doesn't exactly work for you and if a new folder does not show up, here is another helpful way!
1. Make sure you have mods&cc enabled in your game > close your game
2. Rename your Mods folder into Mods old (but keep your Mods old folder bcs we'll need it later on)
3. Open your game & close it straightaway
4. A new Mods folder should pop up
5. Copy all of your cc (but no script mods!!) from your Mods old to the new Mods folder
6. Download the latest versions for your script mods
7. Put your script mods into your new Mods folder
Fingers crossed it works for you!
@@Darielle thank u!! I'll definitely try this, I've tried uninstall & reinstall the Sims since many has suggested to do that 🥲 but it still doesn't work, I'll update you if it work this time.
thank you sooooooooo much for this video, just downloaded sims 4 on my new pc and couldn't understand why I literally couldn't even find the mods folder, followed your steps in the game settings and all of my files are back to looking normal. Very much appreciated.
I'm so happy to know I could do something to help you out! So glad you fixed your issue! Hope you have a wonderful day! 🤗
hey, it works with my cc but the gallery isn't working. It says "could not locate item" please help me.
Same
@@bryan534 same
Same
I deleted Avast and I reinstalled the game
After this all the gallery worked again
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe.
The same settings (this exclusion) should be made within your firewall.
Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
It worked for mine when I uninstalled it and downloaded it again I couldn't figure out how to fix it for the longest i'm so happy it works now thanksss!!!
That's the least I could do 🥺 thank you so much for letting me know it works for you!! :)
What if you can't run it as administrator? I have that problem rn
If we are using windows, you can type in the main search bar (on the task bar) The Sims 4 > right click on the app > open file location > right click the highlighted app > run as administrator
This will only show up if we are playing on the main user (account) on windows
It wouldn't allow me to do the Administrator part, so I HAD to delete all of my cc, it's semi alright because i just started sims 4
I really need this video thank you so much.
THANK YOUUUU my game updated today and it updates automatically so I didn’t have time to save my mods folder and could not get my cc to work at alll I looked up how to get cc working and your video shows up. And it’s safe to say IT WORKS YALLL❤️❤️❤️❤️
This makes me so happy! I know how frustrating these issues can be and I'm so glad to be of help! 💖
1:53 I dont have a "Run as administrator" on the options
Are you on Windows? If it does not appear, make sure you’re logged in into the main account (& the icon is on desktop)
The option is still not there
thank you so much i have more than 200 cc and it took me so long to pick them coz im so picky whne it comes to my sims and i was reallly sad when it siad my cc was disabled coz it took me sooo long tysm!!!
You're beyond welcome, friend! So glad to hear that your cc are now working in your game! 🤗
I tried so many thing to make it work just uninstall your anti-virus and if it didn't work ,try this :when a new folder appear (mod) reblace it with your old mod folder (don't transfer its content to the new folder , just replace it ) i hope it will work for all of you
guys uninstalling and reinstalling worked for me :D thank u so much by the way !! havent played in ages
wait did it make you rebuy all your add ons
@@grace-hl1rl im not sure what u mean by add-ons, but everything was exactly the same as it was before :)
@@hwng320 i meant like packs
@@grace-hl1rl i only have one expansion pack, but i just had to reinstall, not re-buy
😭you are the most amazing person ever I was literally stressing everything disappeared
are there any oher ways? it doesn't work for me and i need to use sims 4 for architectural visuals in class this week ):
Have you tried to move your entire EA folder to Desktop, uninstall & reinstall your Sims game? A new EA folder and, therefore, a new Mods folder will be generated. Open your game, enable mods and cc, apply changes, completely exit your game. Open it once again (with no mods or cc installed) and see if your cc and mods are still enabled in your game. If so, you can close it and make sure to place only updated mods and cc into this new Mods folder. Alternatively, you can try to place mods/cc one by one into your new Mods folder and open your game every single time you do this, just to check if everything works properly! If it doesn't, try to identify the problematic cc/mod and delete it from your Mods folder. Hope it helps! 🤗
You can just go to Game Options, then Other, then click enable Enable Mods and Custom Content, and Close the game after closing it. *Remember to click Apply Changes!* BOOM! Works! I know this since I did it and I was like, dam.
@@caelustmew but the problem is that it does not work anymore for many ppl
@@caelustmew Everyone is doing that already but get a different result than you. Glad it works for you.
@@Darielle thank you so much this was the only thing that worked for me
This was my first video of your's, now I'm a proud subscriber for almost 2 months :D
Omg omg!!! I had no clue this was your 1st video that you've ever seen on my channel! I'm genuinely so happy you sticked with me!! The best is yet to come!
@@Darielle :D np ur awesome
Thank you so much! I was wondering why my sims were bald after the update :)
Always glad to be of help! 😙
I know this a very old post but I searched up how to fix all my lost item from and update and this was the first video I clicked and I'm glad I did cause this was very helpful. Thank you very much for the help. Everything worked out great 👍
Thank you so much for sharing this with me, it means a lot! I truly hope you have the best time simming!!
When I moved my cc to the desktop and went into the game and allowed cc and then quit the game, there wasn’t a new mods folder
Try to right click and select refresh in your Sims folder, repair your game through Origin, open your game once again, completely close it and a new Mods folder should appear.
Help, I’ve recently update origin to EA and when I went onto the sims the disabled mods showed up and I never thought of it at first but then I wanted to try out the basemental mod and then it popped up again and I tried doing this SOO many times but still no changes. I don’t know if it’s because I need a new laptop or what?! 😭😩
Hey!!
If we updated the game, the mod (basemental) that we’re currently using might be broken/out of date
So we can try to delete that mod from the Mods folder + install the latest version of it
This needs to be done with every single file (mod) that ends with ts4script
In general, most mods get broken after updating the game bcs they are no longer compatible with the new version if I made sense!
So always delete & update the mods after updating the game! Keep in mind that not all mods receive updates, so we can check the release dates and figure out if they are up to date or not! If they are not, it’s best to not reinstall them
Hope this helps 🙏 and hope I made sense!
Oh my god!! Thank you soo much, aah i thought i'd never be able to play with my cc/mods again. You saved my life
This genuinely makes me so happy! I'm so glad to be of help and I'm always here if you need me! 🤗
whenever i right click on the sims 4 the " run as administrator " doesn't show up like at all. so what do i do?
Omg thank you so much many blessings to you I couldnt leave this video without thanking you and joining your channel and tagging along for the ride you earned a new fan ❤❤🥺🥰
Thank you so so much for the kind words! I'm so happy I could help you out! 🥰🥰🥰
Omg thanks im gonna try u are an angel actually it says me same thing first but i just say enable mods after that my game came crazy dont know what to do but im so exited hope it works
I genuinely hope it works for you! Definitely let me know how it goes! I'm here if you need further help! 🤗
Sadly doesnt works but everyone can try it maybe i made a mistake
You can try to follow these steps:
Rename your Electronic Arts folder in 'Electronic Arts OLD' and make a copy of this 'Electronic Arts OLD' folder & paste it on your Desktop, just to have a backup of your save files (do not delete this folder, you'll need it later on!). If you happen to use an antivirus, please try to add an exception for both your Sims 4 & Origin programs, as well as for the following websites: thesims.com & origin.com. Make sure to allow both Sims 4 & Origin within your firewall.
Repair your game through Origin (go to Game Library > right click on Sims > Repair), then try to launch it and see if it works. If so, go to Game Options > Other > enable cc, mods and script mods. You can now fully exit your game, go to your Documents folder and a new EA folder should show up. Now you're free to copy your Saves, Tray and Screenshots files from your old Saves, Tray and Screenshots folders to your new Saves, Tray and Screenshots folders (located in your new EA folder). Launch your game and check if everything works properly. If so, you can copy your old cc from your old Mods folder to the newly generated Mods folder (in small batches!!) and make sure to open your game every single time you paste those just to make sure that everything works properly. If you still encounter this issue, please try to identify the problematic cc and remove it from your Mods folder. Btw, you should place your cc into your main Mods folder, do not use subfolders as some cc might not show up in the game. As far as mods go, make sure to download once again the updated versions for your mods (especially if you're using Adult mods!), extract them, copy and paste those files in your new Mods folder. Open your game and check if your issue is fixed.
Let me know if this helps!
@@Darielle owww omg thanks ı forgot that stage thanks
No worries! Hope you have a great day!
I fixed mine in game by going options>game options>other>Enable custom content and mods
🙏🙏🙏 thank you!
@@Darielle no problem:)
i dont know who you are but i really hecking love your voice
I need to make people aware of this, not everybody uses origin, I do not, I understand this old
Ok this was so helpful. But for anyone who is still struggling like I was if you have an anti virus program it might come up saying that the sims wanted to access your documents make an exception amd click allow then it should work😁
Thank you for sharing this tip!
Red and White skins appeals on all my sims characters. LOL GG!
same :( i really don’t know how to get rid of it
Same how do I fix it!!!!
it worked!! omg you don’t even know how thankful i am, i only have the base game so the mods make it much more fun! thank you!!!
You're so welcome! I'm genuinely so happy I could help you out! 🥰
THANK YOU SM! It's currently 2022 and this method worked, this saved my game!
Thank YOU so much for your feedback, it means a lot!! I'm cheering for youuuu, have the best time simming!!
I followed this and I got a new Mods folder but it still has weird spots and like a question mark 😩
Have you updated all of your mods?
@@Darielle No, but i took out all of my cc and clicked ”unable custom content” and the stuff still showed. And do I have to update *all my mods/cc* or is there like an app that tells which cc’s/mods?
If you're using cc skintones, you really need to install the updated versions for them. Mods should be also updated. Make sure to delete any outdated mods, cc and replace those with the latest versions. You can check out this forum and see which ones have been reported as broken/outdated/updated: forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020
@@Darielle thanks, but I took away ALL the mods and cc from the game and the weird black spots still shows 😪
Like I *deleted* all mods and cc
I can’t find the option for " run as administrator " on my mac when i clic on the sims app as you did helpp 😭
The gallery hasn’t been working for me and when I go to a post on the gallery it doesn’t work because when I press on the online gallery it says can’t locate item lots of people are having same problem like me so if u help me and lots of other people like me I’ll be very grateful:(
Hi! This usually happens if your firewall/antivirus is blocking the connection to thesims.com. Try open your antivirus program, go to settings > Exclusions and there should be a box with the heading 'files and folders', choose Origin.exe (which can be found in C:\Program Files or Program files (x86) \Origin\Origin.exe.
The same settings (this exclusion) should be made within your firewall.
Also, make sure to enable Online mode in Origin & delete your localthumbcache.package file from your Sims 4 folder. Repair your Sims 4 game through Origin (right click>Repair), open your game and your gallery should work. Let me know if this helps!
@@Darielle ok thank u I’ll try
@@Darielle it didn’t work nothing cones up like what your saying and I use byteFence soo I don’t know if that will help
Oh wait it did OMG THANKS SO MUCH I WENT TO THE WRONG THIS AND I DID HAVE AVAST SO I DELETED IT AND IT WORKED THANK U😊😊💕
@@Darielle thank you so much!!!!! It is working now!!!! I just need to figure out about my missing mods now.
Anew mods folder doesn’t show up for me... tips??..
Try to enable and disable Online mode in Origin, repair your game, open it once again, close it completely and your new Mods folder should show up.
@@Darielle how do u disable it ? :)
Open your Origin program and right at the top there should be a tab called 'Origin', click go offline and then go online.
OMG THIS VIDEO ACTUALLY HELPED at first my mods folder wasnt showing. So to fix this i basically did what she said and logged out of anything that was on my screen ecspet google of course then checked my files again and the mods folder apeared and i did what the video said
This makes me so happy! I'm so glad it worked for you!
Thank you so much! I got all my cc back and perfectly working :)
I'm able to see my cc but I lost all my progression. All my sims are bald/naked and my houses are empty. Can you help ??
quick question everytime i try to place furniture.... it says “script call failed” can you please help me
Do you have any outdated/broken mods in your Mods folder? Make sure to move your entire Mods folder to Desktop, open your Sims 4 game, close it and a new Mods folder should show up in your Sims 4 folder (if it doesn't show up, you can try once again to open your game, close it completely and then your newly generated Mods folder should appear). Repair your game through Origin (right click on The Sims 4 > repair).
Copy your cc from your old Mods folder (that you have on your Desktop) to this new Mods folder and, as far as mods go, make sure to only download the updated versions for them & copy and paste them into this new Mods folder. Do not use your old mods. Here you can see which mods have been reported as updated/broken/outdated:
forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020
Let me know how it goes!
@@Darielle k i’m going to try
@@Darielle ok so i know that the mcc mod had updated and i deleted the previous one but it still does the same... also do i have to have mcc to get basmental drugs
No, basemental drugs do not require MCC. You can try this:
Make sure CC as well as script mods is enabled in your TS4 Game Settings.
Make sure you actually deleted any old files in your Basemental Drugs folder before installing the new version.
Script mods can not be installed further than one subfolder deep from your Mods folder. What this means:
This is correct: Documents / Electronic Arts / The Sims 4 / Mods / Basemental Drugs / The files goes here
This is incorrect: Documents / Electronic Arts / The Sims 4 / Mods / Some Folder / Basemental Drugs / The files goes here
Try to delete your localthumbcache.package located in the Documents / Electronic Arts / The Sims 4 folder.
Make sure all your other mods and CC is up to date and not broken, as often times other broken mods may cause conflicts and issues with mods that works perfectly fine.
Let me know if this works!
I don’t have the option to run as administrator what do I do?!?!?
Also have a question to ask you. Is the gallery working correctly cause nothing is uploading.
It may be down for maintenance. Also, make sure that you play your Sims game online (you can enable this option in Origin).
Make sure that you press show custom content 😊
@@Darielle THANK YOU
Okay that was so simple why didnt i think of taking my mods folder out and putting it back in again? Thank you xx
You're most welcome, hope you have a wonedeful day!
To anyone who has advast! You don’t have to delete it. You simply go to settings > exceptions > then add a exception. You allow your mods, orgin, and anything with sims. Then it should work! Pls don’t delete your anti virus!
Hi I did exactly what you said and it still does not work, I have tried everything
Great and easy explanation! youre amazing.
i’m confused because after i’ve moved my mods to desktop and opened the game there’s no mods disabled box anymore because i’ve removed it from my sims 4 folder? so how does that make sense
Did you make sure to repair your game through Origin and see if the option comes back? Make sure you backup your whole EA folder (including your Mods folder) before doing this. Let me know if it helps!
DARIELLE YOURE SUCH A BLESSING !!!!
I think I clicked something on avast and ever since my mods were disabled. I'll try this next week. It seems relevant. Thank you♡♡
Definitely let me know if that works for you! ❤️❤️
@@Darielle yes ofc!! I'm subbing to you
When I tried re downloading my sims 4 it wouldn’t download again
Try to uninstall & reinstall your Origin program and see if it makes a difference!
There is a problem.
I right click the game but it doesn't appear anything like "Run as administrator" or any of the other things that appear in your desktop.
What can I do?
Hello! Do you have only one account/user on your PC? If there are multiple accounts, did you use the main one (administrator) to right click on your Sims 4 program?
omg thanks! also quick question but i have all my cc back thanks to you but when I try to play my sims it wont give me the options to actually play them, so there just standing there and I cant play them, It happens when I load into sims 4 please please help and also I wont see the sim on the left hand corner?! please help
Hello! Do you use any mods? If so, make sure to delete all of your broken/outdated mods that you may have in your Mods folder and replace them with their updated versions. Here you can see which ones have been reported as broken/outdated/updated: forums.thesims.com/en_US/discussion/984645/broken-updated-mods-cc-skin-tones-dec-2020
Please try to remove your localthumbcache.package and Options.ini files from your Sims 4 folder, go to your Game Library in Origin, repair your Sims 4 game (right click on it > repair). Open your Sims 4 game and see if your problem is fixed. If so, go to Options, Other, enable cc and mods once again, apply changes, exit your game. Let me know how it goes!
@@Darielle THANK YOU THANK YOU IT WORKED!" earned yourself a sub and a share to all my friends
Thank you so so much, it truly means a lot! Hope you're having a wonderful day! 🥰
Hi! Can you help? My question would be what to do if I followed every step exactly but when I quit sims 4 in The Sims 4 folder I can't find a new Mods folder.
Hello! Please try to sign out of your Orgin program, log in once again, make sure that you have online mode enabled, open your Sims 4 game, completely close it and a new Mods folder should appear.
Where did you get that cas background, I love it!!
Hello! You can find the green cas background here: www.patreon.com/posts/44144735
and the neon one here: baptsim.tumblr.com/post/181430595174/im-the-secret-santa-for-duskitten-i-made-some
LOVE YOU YOU SAVED MY SIMS
🙏🙏❤️❤️
Thank you. Yesterday's update broke my game in the exact same way. Appreciate the fix!
Ayyyy, so glad to hear this! Hope you have a wonderful day!
I am on a Mac computer and I don’t see a “run as administrator” option when I right click? Any solution?
Hello there 🫶🏻 on Mac, we can skip that step!
But in order to make that new Mods folder show up, we can rename it into Mods old, have mods & cc enabled in the game, apply changes, exit the game & then open ts4 and the new Mods folder should be there!
This way it should def work ❤️
Hell I wish I was that easy my Sims 4 doesn't work at all anymore and it worked perfectly fine be for this unnecessary update but thank you for all your help your great
Did you manage to fix your game?
@@Darielle nope it still won't work right
Thank you so much!!! I tried SO many other ways but nothing worked. I can’t believe it took me so long. 💖💖💖
I'm so glad you finally found a fix! Hope you have a great time playing Sims! 💖
Thank you for your useful guidance!!! It's very helpful 👍🏻
You're more than welcome! Hope you have a nice day! 🤗
OMG TYSMMMM, IT WORKED!!! I HAVE WANTED THEM BACK FOR SOOO LONG
Yassss! I'm truly glad to hear that!
@@Darielle Like i'm so happy, this really helped! Thank you
Omg you dont know who im happy thk so muchhhh
tysm! You really helpe me with this thank you. I imidiatly subed bc ur good at making tuts.
Ahhh thank you so much for stopping by, I appreciate you a whole lot!! Love to see the feedback 🙏❤️
Is there any other topic/video you would like to see?
Thank you so much for this! Worked on the newest update as well! (:
How do you right click and uhm set administater cus i dont see it
You need to have your Sims 4 game icon on your Desktop, right click on it, and then select Run as administrator. If you're using a Mac, you can skip this step.
@@Darielle uhm i dont see set as administrator, i also how do you get your shortcuts on your properties
It worked thanks a lot ❤
🙏🙏🙏
Tysm you’re the best you literally helped me I thought that all of my cc are gone ty I appreciate your help❤
Sending lots of blessings 🫶🏻