The Future of Hospitality and Tourism Industry | Upaul Majumdar | TEDxDurbarMarg

The speakers talk about the future scenario of the tourism and hospitality industry. Upaul Majumdar is the head of global tourism practice for Dolma Fund, UK. He had been previously serving as the General Manager of Soaltee Crowne Plaza. With almost 3 decades of experience in the tourism sector, he was one of the highest-paid consultants in India. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx

[@yswizzle5072]

I can't stop looking at the portrait behind him... Beautiful!

[@entigi1784]

Summary
In the video, Upaul Majumdar discussed some of the key trends that will shape the future of the hospitality and tourism industry.
First, he highlighted the need for technology and innovation in the sector. According to Upaul, the industry will need to embrace change and invest in new technologies to remain competitive. He also emphasized the importance of using data to inform decisions and make better customer-centric strategies. Upaul noted that the industry will need to become more efficient with the use of technology and automation, and that customer experience should be top priority.
Second, Upaul discussed the changing landscape of the hospitality and tourism industry. He highlighted the growing demand for unique and personalized experiences, as well as the need to create a more sustainable industry. He also stressed the importance of environmental and cultural sustainability in order to ensure the industry's long-term success.
Finally, Upaul discussed the need for increased collaboration between the sectors. He noted that companies should build stronger relationships with suppliers, partners, and customers in order to create a better and more efficient industry. He also spoke about the need for education and training in the sector in order to ensure that it remains competitive and is able to keep up with changing trends.
Overall, Upaul's video provided a comprehensive overview of the current state of the hospitality and tourism industry and the changes that are likely to come in the future. His insights are particularly timely, given the current global pandemic and the uncertain future it has created. He provided some valuable insights into the potential future of the industry, and his suggestions can help the industry to remain competitive in the future.

[@dogblong6811]

Thanks I badly need this for our presentation

[@yogitakhanna3964]

Thanks sir for the informative video 😊🙏

[@sureshrainbowtravelagency6281]

nice presentation more to follow and to adopt

[@AnkitSingh-jw4ty]

On The Track

[@hotelfriend]

We have made all these features before pandemic even started. Self check-in -> door opening with mobile phone -> online service order -> real-time chat with employees -> self check-out with instant payment. All digital, cloud-based. Even reception may work from home... 😉 Just take a look.

[@sumterblackchamberofcommer7218]

Thks I’m looking to start a hotel in sc can you send me some info

[@northside8823]

What are your prime checks. While you go for cloud solutions

[@schneidenstay5827]

that was helpful

[@avinavdhakal5795]

Atleast in touristy places like Darjeeling, Kalimpong, Sikkim the revenues have been better than the past in 2021 expect for the 2-3 months of 2nd wave times

[@venkateshsah3935]

That's because of the short distance local travel and domestic tourism. That's why small hotels and homestays flourished