Great video. Wish I had seen this a year ago when I had the loose connection (did not realize it) issue, but Amazon replaced the first one I ordered. I came here for help replacing the carb and aligning the stepper motors. Job well done.
Called Westinghouse and talk to a lady about my problem with the choke not working properly. She is sending me a new stepper motor and the control box that it connects to. She said they are in Ohio and was very good to talk to someone I could understand. Great service and didn't take long to connect to the tech!
Westinghouse sent me the wrong stepper motor three times. My stepper motor has a 5 pin plug and Westinghouse sends a stepper motor with a 6 pin plug. Sent them photos twice along with the correct part number, but they keep sending the wrong part with the wrong part number. I finally got my soldering iron and heat shrink tubing out and change the plug on the 6 pin to 5 pin. Not real happy with this $1100.00 inverter.
Took delivery of my iGen 4000DF on Tuesday. The unit came with the factory fix for the auto choke. I installed a Drainzit (Hon1010) for easier oil changes. Took my time and after a couple hrs. it fired up, first time. Bought this as an emergency power source in storms.
So glad I saw this video. I run 3 of these units. On the other hand im glad you guys had a good experience with customer service. I didnt unfortunately. The woman i spoke with sad if its below xx degrees you will have to manually choke it.! Im like miss.... its an electronic choke!!!!!! She insisted on me having to manually choke it. I had to get the part number and order mine.
Hey bud. How would I get a hold of a charging cord that plugs into the front. I’m wondering if that cord is a charger or a maintainer. There’s not much in regards to whether or not it’s a maintainer for off season.
Wasn't sure where the spring actually went, also was your choke working at all. My choke will go to full choke when starting but doesn't return to open when it started. Stepper motor or possibly control board? Thanks
Great video, i took off my carburetor to give it a good cleaning and in the process the wiring going to the throttle stepper motor broke. Where can i find that stepper motor?
Mine is having hot start issues, and goes into an overload mode at 50%. This might be the source of my problem and will be my starting point. I’d also throw a clean fuel filter at it if the problem shows up after some hours, you know while you’ve got everything apart, and you’re touching it. Since the Cummins shop wants to charge a $650 3 hour diagnostic fee, we’re on our own out here in TH-cam University Land.
They go on the nipple on the end of that small white bracket that the stepper motor sits over. I tried to send a picture but couldn’t. Pause video when I get ready to put stepper motors back on and zoom in on the white brackets. Still new at videos. Hope it helps
There was no part number on the bag Westinghouse sent me, but when I told them the problem they knew exactly what I needed and sent me the stepper motor. I did copy the information on top of the stepper motor which is below. Hope it helps. 24BYJ48 12 V DV 249950 YS:220125
Thank you so much for posting this video!!!
Great video. Wish I had seen this a year ago when I had the loose connection (did not realize it) issue, but Amazon replaced the first one I ordered. I came here for help replacing the carb and aligning the stepper motors. Job well done.
Called Westinghouse and talk to a lady about my problem with the choke not working properly. She is sending me a new stepper motor and the control box that it connects to. She said they are in Ohio and was very good to talk to someone I could understand. Great service and didn't take long to connect to the tech!
Westinghouse sent me the wrong stepper motor three times. My stepper motor has a 5 pin plug and Westinghouse sends a stepper motor with a 6 pin plug. Sent them photos twice along with the correct part number, but they keep sending the wrong part with the wrong part number. I finally got my soldering iron and heat shrink tubing out and change the plug on the 6 pin to 5 pin. Not real happy with this $1100.00 inverter.
I really appreciate your effort to show what you did to fix the issue. I'm sure many others will find this very helpful!! Nicely done.
Took delivery of my iGen 4000DF on Tuesday. The unit came with the factory fix for the auto choke. I installed a Drainzit (Hon1010) for easier oil changes. Took my time and after a couple hrs. it fired up, first time. Bought this as an emergency power source in storms.
So glad I saw this video. I run 3 of these units. On the other hand im glad you guys had a good experience with customer service. I didnt unfortunately. The woman i spoke with sad if its below xx degrees you will have to manually choke it.! Im like miss.... its an electronic choke!!!!!! She insisted on me having to manually choke it. I had to get the part number and order mine.
My hero dude, i got the same problem in a ipower i will replace that part. Thank u.!
100% Man straight out of surgery and fixing stuff
great video
It was my pleasure speaking with you and helping you with your iGen4500 generator. I will be using this video to help other customers when needed.
This is the exact generator as the Cummins 4500i. Do you know of others?
Hey bud. How would I get a hold of a charging cord that plugs into the front. I’m wondering if that cord is a charger or a maintainer. There’s not much in regards to whether or not it’s a maintainer for off season.
Wasn't sure where the spring actually went, also was your choke working at all. My choke will go to full choke when starting but doesn't return to open when it started. Stepper motor or possibly control board? Thanks
Great video, i took off my carburetor to give it a good cleaning and in the process the wiring going to the throttle stepper motor broke. Where can i find that stepper motor?
Awesome job explaining this
Glad it was helpful!
This happened to my Craftsman (Generac) 2500i. Will see if Craftsman honors their warranty as good as Westinghouse.
Mine is having hot start issues, and goes into an overload mode at 50%. This might be the source of my problem and will be my starting point. I’d also throw a clean fuel filter at it if the problem shows up after some hours, you know while you’ve got everything apart, and you’re touching it. Since the Cummins shop wants to charge a $650 3 hour diagnostic fee, we’re on our own out here in TH-cam University Land.
Mine was doing the same thing. Choke stuck in the wide open position. Stepper motor. Good luck
Thanks!
Where does that spring go? Good video this happening to my Westinghouse generator right now .
They go on the nipple on the end of that small white bracket that the stepper motor sits over. I tried to send a picture but couldn’t. Pause video when I get ready to put stepper motors back on and zoom in on the white brackets. Still new at videos. Hope it helps
@@sc22488 Thank you
do you have a part number for the stepper motor?
Thank you
Where that spring go I can’t find it anywhere
Any chance there was a part number for that stepper motor kit? I am having the same issue with mine.
There was no part number on the bag Westinghouse sent me, but when I told them the problem they knew exactly what I needed and sent me the stepper motor. I did copy the information on top of the stepper motor which is below. Hope it helps.
24BYJ48
12 V DV
249950
YS:220125
@@sc22488 Thanks I will call Tuesday
Anyone have advice for slow steady throbbing at idle? It runs normal under power and is pretty steady in eco mode.
i have a similar problem but i think it’s the throttle stepper motor starts perfect then does seems the motor isn’t doing anything
dies
Can send part number
And where
You bought please