Sheereen Bhan is a wonderful interviewer - pushy but not obnoxious. Air India will have a wonderful future. A a part of the Tata group they will have access to TCS which works with all the top airlines of the world. So they have access to all their best practices. As anyone knows, software is the backbone of every scalable service business. Also they will have access to world-class analytics. Also imagine chauffeuring business and first class passengers in a Jaguar or Land Rover like Emirates and Virgin does!! After all the TATAs own JLR. If Air India offers non-stop from EWR to BLR I’ll be first in line!! And I know of many who will switch from other Star Alliance carriers.
Fantastic and insightful interview. I look forward to AI being a major player in the Asian and global market. I live in Phuket and cannot wait for AI connecting us to Europe with a great product, smooth transit experience and Indian Charme.
Indeed Turn around: Let the crew/Staff be trained by Airforce. special mission.. Contd..education system. With Name Tag so the customers /Passengers can recommend of their Hospitality..service.
Suggestion for Mr. Wilson --- you should start the turnaround by making sure passengers are not peed upon. Otherwise any talk about fleet expansion, growth, brand equity, etc. just sounds hollow and hard to take seriously.
Please issue refund for cancelation. I am waiting for a refund since 1 year. Customer support just says its in process. I am not aire why this is taking too long.
Whatever said and done.....How do you get rid of the smell inside the aircraft, be it new or old or whatever condition it may be in...Food that is served will be indian (majority of it), using the same microwaves and serving an average of 300 people on any aircraft and any route will make the food smell 300 times more...Indian cuisine tastes amazing but the smell sticks to the Upholstery, your clothes, your hair, pretty much.. So this would be interesting 😉
@@retroman5383 Sorry, but that's history and serves only as a consolation for our egos. Besides ruining India, Congress ruined many things including Air India. Let's hope the Tatas can revive their legacy.
@@UMS9695 yep, back when JRD Tata was CEO Air India was among the best. If only Morarji desai hadn't interfered, AI would've had better luck. I agree with ruining the country part and I'm pro-privatization but I don't particularly blame Congress for AI because at that time aircrafts were getting extremely expensive and countries all around the world were nationalizing airlines and merging them so they would be able to afford planes -"because less competition and bigger market share thing" and we didn't know as much about cons of public companies and incentive issues among other things.
I loaded and unloaded cargo , baggage , from the air India B747 -400 at Heathrow with swissport GH from 2002 to 2004 . I then was ground handling it between 2010 to approx 2013 . With DNATA Suddenly the airline has downgraded to the B787 800 how in the world is Mr Wilson going to turn the airline Around !!! 😂
She is not a novice..pay attention to the questions and not to the accent... Its a irony when you are horrible in grammar and point out on someones accent😜..what do you mean by "poor interviewer"🤣
Air India: 1/Take feed back from the fliers and address same. 2/Introduce : SKYMILES. 3/AIINDIA Lounges for passengers with connecting flights. 4/Best meals: Veg/Non veg; by TAJ Group Caterers.chefs. ex: Samosas. Biryani. 5/Toilets should remain Dry and Lavendeer Aroma.always. 6/Yoga/Meditation: chant in Sanskrit..like Suprabhatam. 7/young new blood from North east.
Sheereen Bhan is a wonderful interviewer - pushy but not obnoxious.
Air India will have a wonderful future. A a part of the Tata group they will have access to TCS which works with all the top airlines of the world. So they have access to all their best practices. As anyone knows, software is the backbone of every scalable service business. Also they will have access to world-class analytics. Also imagine chauffeuring business and first class passengers in a Jaguar or Land Rover like Emirates and Virgin does!! After all the TATAs own JLR.
If Air India offers non-stop from EWR to BLR I’ll be first in line!! And I know of many who will switch from other Star Alliance carriers.
Fantastic and insightful interview. I look forward to AI being a major player in the Asian and global market. I live in Phuket and cannot wait for AI connecting us to Europe with a great product, smooth transit experience and Indian Charme.
This interview was sharp!
A good open interview. Just remains to see if the team at Air India can reach and deliver the ambition.
It’s going to be a mammoth job!
What an Interview!
Air India should fix its website and online services first. It looks and works like the one from 90s.
Air India should start direct flights from Amritsar to Toronto and Vancouver
Wow wow good brother and sister TNX GOOD Family First good business ok good Indian First good
Indeed Turn around:
Let the crew/Staff be trained by Airforce. special mission..
Contd..education system.
With Name Tag so the customers /Passengers can recommend of their Hospitality..service.
Suggestion for Mr. Wilson --- you should start the turnaround by making sure passengers are not peed upon. Otherwise any talk about fleet expansion, growth, brand equity, etc. just sounds hollow and hard to take seriously.
they are stuck, they cannot make any policy change before march 2023. it was a deal with govt.
Please issue refund for cancelation. I am waiting for a refund since 1 year. Customer support just says its in process. I am not aire why this is taking too long.
shereen never grows old ! 😮😅
Whatever said and done.....How do you get rid of the smell inside the aircraft, be it new or old or whatever condition it may be in...Food that is served will be indian (majority of it), using the same microwaves and serving an average of 300 people on any aircraft and any route will make the food smell 300 times more...Indian cuisine tastes amazing but the smell sticks to the Upholstery, your clothes, your hair, pretty much..
So this would be interesting 😉
When it comes to Airline management it has to be a White dude.
they have more experience in aviation. otherwise airline will get same fate as kingfisher/jet airways
Why do you have a problem with that??
@@ddb0831 I do not have problem but stating the fact with Airline Industry.
Where does she get her accent from? What accent is this?
New Zealand
Indian elite adopt what is referred to as a “clipped British” accent. Comes from the exclusive schools they go to.
She's kashmiri.
"Air India has been the best in the world..." 😆😆😆
In the late 60s air india WAS the best airline in the world
@@retroman5383 Sorry, but that's history and serves only as a consolation for our egos. Besides ruining India, Congress ruined many things including Air India. Let's hope the Tatas can revive their legacy.
@@UMS9695 yep, back when JRD Tata was CEO Air India was among the best.
If only Morarji desai hadn't interfered, AI would've had better luck.
I agree with ruining the country part and I'm pro-privatization but I don't particularly blame Congress for AI because at that time aircrafts were getting extremely expensive and countries all around the world were nationalizing airlines and merging them so they would be able to afford planes -"because less competition and bigger market share thing" and we didn't know as much about cons of public companies and incentive issues among other things.
I loaded and unloaded cargo , baggage , from the air India B747 -400 at Heathrow with swissport GH from
2002 to 2004 . I then was ground handling it between 2010 to approx 2013 . With DNATA
Suddenly the airline has downgraded to the B787 800 how in the world is
Mr Wilson going to turn the airline
Around !!! 😂
Buddy you have no idea what kind of a fuel guzzler a 747 is😂
All the airlines in the world are shifting to more fuel efficient twin engine jets
Very poor interviewer! She should have done MORE to mimic the Scottish English accent. Tschk tschk.
She is not a novice..pay attention to the questions and not to the accent...
Its a irony when you are horrible in grammar and point out on someones accent😜..what do you mean by "poor interviewer"🤣
@@rishabh8279 "poor" is used here meaning "bad" not poor in wealth!
Air India:
1/Take feed back from the fliers and address same.
2/Introduce : SKYMILES.
3/AIINDIA Lounges for passengers with connecting flights.
4/Best meals: Veg/Non veg;
by TAJ Group Caterers.chefs.
ex: Samosas.
Biryani.
5/Toilets should remain Dry and Lavendeer Aroma.always.
6/Yoga/Meditation: chant in Sanskrit..like Suprabhatam.
7/young new blood from North east.
Good suggestions....
good suggestions 🤔