How to Sell Used or Preloved Items Online in Malaysia | Carousell App Review

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  • เผยแพร่เมื่อ 11 ก.ย. 2024
  • Welcome back to the channel!
    In this video, I review the Carousell App which I use to sell my used/preloved items online! Carousell is an online classifieds marketplace that allows people to buy and sell preloved items. Hope you find this video useful in getting rid of the clutter in your home. One man's trash is another man's treasure!
    Don't forget to like and subscribe to my channel! It's free ;)
    Music by @Ikson
    For any business related enquiries kindly email me at: amsyarjauhar@gmail.com

ความคิดเห็น • 110

  • @retroberry5829
    @retroberry5829 2 ปีที่แล้ว +7

    hi, I'm new to carousel, how do I deal with shipping as a seller? so after reaching a deal with a buyer, what happens next? Do I have to purchase a box to put the items in or is it included in the carousel shipping fee?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +6

      Hi, so after reaching a deal it depends on whether you choose to deal via Cash on Delivery (COD), postage through carousell protection or postage via 3rd party courier (e.g. J&T).
      If you use carosell protection, then all you need to do is bring the item to the nearest poslaju for them to assist you with. If you use another courier, then you have to pack the item yourself in a box and ask for the buyer's address. Hope this helps!

    • @angel13147
      @angel13147 2 ปีที่แล้ว +3

      @@amsyaraj hi, if I'm using poslaju, how do I tell them that I'm selling from coursel so that they can assist me? I saw that choosing poslaju has exclusive shipping rate. How do I tell them that I'm selling from coursel

  • @trjsha
    @trjsha 2 ปีที่แล้ว +5

    hi im a new seller on carousell and im wondering, for example if someone buys my item, where do I see their address so i can know who to ship it to? or does carousell handle everything

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +2

      usually you deal with the other party via cash on demand (COD) but if you use postage then poslaju will provide it when you ship the parcel to your nearest poslaju office

  • @slickperspective2745
    @slickperspective2745 2 ปีที่แล้ว +3

    Hi there. Like the others here, I am new to Carousell. Please walk me through. I got one buyer today, he has made the payment and I got a notification "Generate Shipping Label". I clicked on that and printed the shipping label. What's next is, I need to head over to the nearest Poslaju, attach the printer shipping label, and acknowledge the Poslaju staff that it's for "Carousell", so I don't need to pay anything. Once that's confirmed and posted, the tracking number will trigger the Carousell app that it is pending to ship.
    Is this correct? Thanks.
    - Annika

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      Hi yes that is correct!

    • @Hanna-gg6ds
      @Hanna-gg6ds 2 ปีที่แล้ว +1

      @@amsyaraj boleh ke mintak pos laju print Kan shipping label sbab I takde print

    • @clarencechong7367
      @clarencechong7367 ปีที่แล้ว

      Hi, I am also new to Carousell. For the print shipping label, when we go to poslaju they will print it or do we need to print ourself the label?

  • @marinemarine7113
    @marinemarine7113 หลายเดือนก่อน

    Hi after customer made a deal do i put the item on reserve or sold ? But they haven't received it yet

  • @dyhnee9433
    @dyhnee9433 ปีที่แล้ว +1

    Hai nak tanye, kalau kita nak suruh orang review barang kita. Kita nak kena chat dia ke, atau buyer yg selalunya sukarela bagi review? Sebab haritu ada chat buyer suruh review barang kita beli, tapi dia tak review pun 😅 Dan kalau nak suruh buyer review ni, Kita sebagai seller pun kena review buyer jugak eh? Maksudnya dua ii review antara satu sama lain, ke tak payah? Maaf kalau banyak tanya, sebab baru join carousell ni 😅

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Boleh mintak utk offer price. Lepas tu boleh exchange review. Kita kena review antara satu sama lain

  • @angelaong2
    @angelaong2 3 ปีที่แล้ว +3

    Thank you for the video!
    But can I know for the delivery method, we put the delivery charges based on the courier we used? Or how? Cz I have used Shopee they just arranged for us we only need to print the airwaybill.

    • @amsyaraj
      @amsyaraj  3 ปีที่แล้ว +3

      Hi, you can set the delivery charges when listing your order and that will be added to the total amount that the buyer has to pay. You then just drop off your parcel following the instructions provided once the buyer has paid

    • @angelaong2
      @angelaong2 3 ปีที่แล้ว

      @@amsyaraj okay noted thanks for the prompt response! 🥰

  • @stevekhan5922
    @stevekhan5922 3 ปีที่แล้ว

    Thanks for making this video. Learn a lot from you.

    • @amsyaraj
      @amsyaraj  3 ปีที่แล้ว +1

      Aw thank you, glad it helped!

  • @nazuanhamdi8801
    @nazuanhamdi8801 2 ปีที่แล้ว +1

    Saya seller di carousell. Banyak barang yg dh sold. Tp rated kedai dan review x dew dr customer

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      kena mintak buyer buat offer lepastu kita accept offer & exchange reviews

    • @nazuanhamdi8801
      @nazuanhamdi8801 2 ปีที่แล้ว

      @@amsyaraj yang ada button please make an offer to exchange review later tu ya tuan

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      ya betul

  • @puterimaria2777
    @puterimaria2777 2 ปีที่แล้ว +1

    Thankyou for the video. But nak tanya, kita nak post barang tu boleh pilih nak post kat j&t or poslaju ke? First time guna apps ni

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      boleh pilih. Kalau pilih poslaju seller tak perlu bayar utk shipping

    • @naszeeha
      @naszeeha 2 ปีที่แล้ว

      @@amsyaraj Macam mana guna pos laju? Do we have to print anything?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      tak pernah try guna pos laju. biasa guna J&T

    • @zzoom_
      @zzoom_ 2 ปีที่แล้ว

      @@amsyaraj kalau guna jNt cara nya macam mana. Sebab dalam sistem die letak poslaju je. Dah siap shipping cost

  • @fahmimohd6368
    @fahmimohd6368 ปีที่แล้ว

    Hi kalau yang acc baru join sehari or Dua hari tu selalu scam ke?

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Boleh jugak

  • @soleilstice
    @soleilstice 2 ปีที่แล้ว +3

    Hello! I have a question regarding shipping method, does Carousell provide your airwaybill like Shopee does?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +2

      Nope, you just show your shipping details on your phone to your courier of choice and they will help you process it

  • @footballtiktok6766
    @footballtiktok6766 ปีที่แล้ว

    Bang lepas kita deal dgn customer... Pastu kita pergi kat pos laju and camana nak beritahu yg kita nk post ni brg carousell and mcm saya dh ada kotak so mcm mana dgn alamat , bag plastik pos laju and nk track our parcel

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Sorry lambat reply. Tunjuk je shipping details kat carousell app tu. Lepas deal akan keluar details tu

  • @vivienlys76
    @vivienlys76 ปีที่แล้ว

    I don’t understand why this platform (carousell) gives so less information to seller / buyer, they should let us know what is the proper procedure at least some tutorial fr listing until seller receives the payment or buyer receives their items.

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      True but its pretty straightforward once you get the hang of it

  • @tunamelia8231
    @tunamelia8231 2 ปีที่แล้ว +1

    hi could you explain what happens next when someone buys the product? like how do they know if the product has been shipped and all

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +2

      hi, you can see the updates on the carousell app itself. Just like when you buy from Shopee you can see the status of your purchase/transaction

    • @tunamelia8231
      @tunamelia8231 2 ปีที่แล้ว

      @@amsyaraj alright thanks :D

  • @accel1231
    @accel1231 ปีที่แล้ว

    What if the buyer didn't press "I have received my item" after item has been delivered? Will I still receive my income?

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      sorry im not sure about that as I have no experience in it

    • @accel1231
      @accel1231 ปีที่แล้ว

      @@amsyaraj nah it's ok, I just found my solution after that, thx for the reply

    • @accel1231
      @accel1231 ปีที่แล้ว

      @@amsyaraj Also one last question, can you pack 2 items in one package? Or compulsory to separate because of different order with different ID?

  • @MrJoan-mt9dq
    @MrJoan-mt9dq ปีที่แล้ว

    I just accept the offer from buyers. Now, how about the payment? Are they transfer to my account or they pay to Carousel, then Carousel pay me? I'm scared it's a scam

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      A more secure method of payment is through carousell protection. Otherweise, you can arrange for cash on delivery where the buyer pays after receiving the item in person

  • @haziqmirza3066
    @haziqmirza3066 2 ปีที่แล้ว +1

    Hai, I'm new to carousell, do i need to buy a parcel to put my items or just go to Poslaju and they will handle everything? I opt for Poslaju shipping tq

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      Hi, poslaju will handle everything

    • @sally2163
      @sally2163 ปีที่แล้ว

      Do I need to pack my items or just bring it to poslaju?

  • @nobodyknow2487
    @nobodyknow2487 ปีที่แล้ว

    Klau dekat email dah tulis yg buyer already pay, lepastu bila nk confirmkan order dia kluar suruh tulis maklumat bank, saya perlu tulis no.kad bank or no.account bank?

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      no account bank

  • @nurainaumairahbintimohdmus6647
    @nurainaumairahbintimohdmus6647 ปีที่แล้ว

    Salam nk tanya
    1) kalau kita jual rm20 so dpt kat kita rm20 jgak ke?atau carousell ambik untung jgak?
    2) nk dpt duit yg cust beli tu kena verity ic dulu ke ?

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      salam
      1) Dapat RM20 yg penuh sbb deal melalui (cash on demand) COD
      2) Tak perlu, boleh arrange utk COD

  • @blinkreveluvies3675
    @blinkreveluvies3675 ปีที่แล้ว +1

    the volume is too low

  • @porkathryn
    @porkathryn 3 ปีที่แล้ว +1

    Thank you for your video, may I know if we can withdraw funds to our Malaysian bank account if the buyers use Carousell Pay? Thanks!

    • @amsyaraj
      @amsyaraj  3 ปีที่แล้ว +1

      Yes you can!

    • @porkathryn
      @porkathryn 3 ปีที่แล้ว

      @@amsyaraj thank you!!!!

  • @lexus1182
    @lexus1182 2 ปีที่แล้ว

    Hi..I'm a buyer..and I want to return the items to the seller back..but I don't know how to do it..do I have to use same tracking number when seller send me the items or new tracking number? And how do carousell know that my parcel already arrived to the seller? And how carousell process the refund to me..please I got really confused using this app

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      Hi, personally I have not had any experience returning an item to a seller via carousell protection. I would suggest arranging the return of the item using a courier and once the seller has received the item they can then refund you. As always do your due diligence in every transaction. Best of luck!

  • @nurain8003
    @nurain8003 ปีที่แล้ว

    hi i'm new to carousell , ada orang nak beli barang saya , then saya kena buat apa yea please respond dan bagitahu secara details 🙏🏻

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Hi, boleh mintak nombor dia and arrange utk meet up. Boleh je post, tapi make sure check profile rating to make sure bukan scammer

  • @waihanlim6699
    @waihanlim6699 ปีที่แล้ว

    Hi, May I ask when we want to collect money, the bank card must have at least RM500 to receive money. Does Carousell really have such a condition?

    • @briptidelol3070
      @briptidelol3070 ปีที่แล้ว +1

      No it’s a scam 😭 I got scam cuz of this

    • @waihanlim6699
      @waihanlim6699 ปีที่แล้ว

      @@briptidelol3070 Oh my god! So if I top up RM500 then the money will direct go to the scammer's bank account, is that how they works?😰

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว +1

      Hi, not heard of such a thing. I havent used carousell protection in awhile. I usually arrange for COD in person after messaging with the buyer/seller

  • @farfecful
    @farfecful 2 ปีที่แล้ว

    Kalau kita jual barang kat carousell, macam mana nak tau org tu dah bayar atau tidak, sekiranya dia bayar terus dengan carousell

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      org tu bayar ke carousell, bila diorg dapat item baru carousell release payment ke kita

    • @vivienlys76
      @vivienlys76 ปีที่แล้ว

      @@amsyaraj so in this case caurosell just like Shopee / Lazada? Buyer pays to Carousell once the item is received by buyer so they ll issue the payment to the seller via carosell ewellet? Is that so?

  • @maruko568
    @maruko568 2 ปีที่แล้ว

    I'm a new seller,can i ask for i was listed a ikea pillow but carousell remove it and said my listing was duplicate, i just have one list only, still cannot figured out what's going on.
    About payment if a buyer bank transfer me, Is that i need to add my debit card on that "my payment method" ?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      Hi, if it says there is a duplicate then you probably listed it out twice. If not, try delete the listing and relist it.
      If he bank transfers you through carousell protection, then you need to add your debit card

    • @maruko568
      @maruko568 2 ปีที่แล้ว

      @@amsyaraj thank you!

  • @husnafuan916
    @husnafuan916 2 ปีที่แล้ว

    Thank you for the info! Can i know what method of payment suggested for sellers after deals with buyers

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      Hi the most convenient would be cash on delivery where the buyer meets the seller in person to buy the item. You can also buy through carousell protection if you want an online transaction

  • @puterx
    @puterx 2 ปีที่แล้ว

    Thank you for the video!!
    Nak tanya kalau mcm saya..saya seller orang dah beli barang saya tapi saya tk dpt review dari customer? Mcm ni 1:10

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      Hi, kena mintak diorg buat offer dekat chat. Lepastu accept offer baru boleh exchange review

    • @puterx
      @puterx 2 ปีที่แล้ว

      Ouhh isee.. thank you

  • @nursakinahramlan
    @nursakinahramlan 2 ปีที่แล้ว

    As a seller, can you put phone number so that customer can deal with you using phone number?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      hi yes you can of course

  • @syikinrashid7428
    @syikinrashid7428 ปีที่แล้ว

    bang nak tanya, kenapa carousell suruh ada 500dlm bank??

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      hi, tak pernah dengar pasal tu...

    • @yourseaveygurl6613
      @yourseaveygurl6613 ปีที่แล้ว

      yess, saya pon sama... kene ada minimum rm500 dlm bank😭😭

  • @rakeshchaudhary9431
    @rakeshchaudhary9431 2 ปีที่แล้ว

    Which app

  • @ssyaehllo6350
    @ssyaehllo6350 2 ปีที่แล้ว

    Hello im new on carousell what if the buyer wants to buy my item but they said the were currently at europe n wants to buy for they friend in the msia is that trusted buyer or scam? i really dont know how to respon .Please Help and sorry for the eng im still learning 😂

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      hi, sounds like a scam to be honest

    • @ssyaehllo6350
      @ssyaehllo6350 2 ปีที่แล้ว

      @@amsyaraj yes,i think so i didn't reply for a while and after a few days all of them was banned.Thank you so much for the replies 🫶🏻

  • @nurulsamehaah8427
    @nurulsamehaah8427 2 ปีที่แล้ว

    Do we need to register for SSM if we do preloved online business?

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      Nope you don't

  • @kohciqingkafiya4764
    @kohciqingkafiya4764 2 ปีที่แล้ว

    What does it mean by drop off your package at your courier???

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว +1

      as in drop off your package at the post office of your choice (i.e. the courier company you choose)

    • @kohciqingkafiya4764
      @kohciqingkafiya4764 2 ปีที่แล้ว +1

      @@amsyaraj I see. Thank u very much ! 🙂🙂

  • @hafizj5599
    @hafizj5599 3 ปีที่แล้ว

    ada tak guide hendak buat return and refund?

    • @amsyaraj
      @amsyaraj  3 ปีที่แล้ว

      hal tu antara penjual dgn pembeli

  • @Sami-od3hw
    @Sami-od3hw 2 ปีที่แล้ว

    Thanks

  • @Sociallykar
    @Sociallykar ปีที่แล้ว

    Hiii is it the same today?

    • @Sociallykar
      @Sociallykar ปีที่แล้ว

      Oh yea I want to ask also. Will you have to like go to post office to send your stuff. Or do carousell pick up the stuff from my doorstep?
      Thank you in advance 🥰

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      hi you have to go to the post office

  • @anamfadilaabdulwahab2167
    @anamfadilaabdulwahab2167 ปีที่แล้ว

    Hi..can you explain how abt the delivery?

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Hi, carousell is just a platform to connect buyers and sellers. You can arrange with the buyer/seller to meet up in person to deal. Alternatively, if using carousel protection just drop your item at a nearby post office making sure to provide the necessary details

  • @Khalodotto
    @Khalodotto ปีที่แล้ว

    Are the Nike shoes real or fakes? Thanks

    • @amsyaraj
      @amsyaraj  ปีที่แล้ว

      Hi, if you mean the one that I'm selling then its original bought from the UK. But I cant speak on behalf of all the products sold on Carousell. You will need to do your own due diligence

  • @zzoom_
    @zzoom_ 2 ปีที่แล้ว

    Nama , no ic , alamat tu semua kena isi ya untuk vrfy

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      Utk carousell protection? Rasanya registration tak perlu semua tu

    • @zzoom_
      @zzoom_ 2 ปีที่แล้ว

      @@amsyaraj ada buyer chat. Lepas tu dia bagi no untuk deal wasap. Tu di kira scammer ke

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      tak semestinya. tapi kadang2 account mcm tu akan kena suspended. Tgk ratingsprofile, kalau takde ratings then be careful

  • @iosmayhem1671
    @iosmayhem1671 3 ปีที่แล้ว

    Can I buy stuff if I’m in the USA

    • @iosmayhem1671
      @iosmayhem1671 3 ปีที่แล้ว

      I wanna buy in game stuff virtual goods

    • @amsyaraj
      @amsyaraj  3 ปีที่แล้ว

      Hi, I dont think Carousell works in the US

    • @stevekhan5922
      @stevekhan5922 3 ปีที่แล้ว +1

      Carousell is a Singaporean multinational smartphone and web-based consumer to consumer and business to consumer marketplace for buying and selling new and secondhand goods.
      Headquartered in Singapore, it also operates in Malaysia, Indonesia, the Philippines, Cambodia, Taiwan, Hong Kong, Macau, Australia, New Zealand and Canada.

  • @dnethsara4633
    @dnethsara4633 2 ปีที่แล้ว

    Support paypal??

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      I dont think so

  • @rakeshchaudhary9431
    @rakeshchaudhary9431 2 ปีที่แล้ว

    I need something second hand

    • @amsyaraj
      @amsyaraj  2 ปีที่แล้ว

      download carouselll