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Excellent video on Microsoft Calling Plans. Just quick quesiton: I am trying to find a link to the cost per min for international calls from Canada - do you know where I can find this?
Thank you! The link you're looking for is here. www.microsoft.com/en-us/microsoft-teams/audio-conferencing In the Pay as you Go video, I review how to access that link and interpret the results. All the best! th-cam.com/video/XW0_7GnVSjM/w-d-xo.html
For the plan...Teams Phone with Calling Plan (country zone 1 - US) (Nonprofit Staff Pricing), does this also include Canada for Zone 1? I can't find a corresponding plan that says just Canada....
Is this the domestic 3000 min or Pay as you Go? If it's domestic 3000 (I don't believe Domestic 120 is avail anymore even though it's listed), the notes here say it actually includes Canada: learn.microsoft.com/en-us/microsoftteams/phone-reference/plan-availability/availability-in-the-united-states-u-s#other-available-skus
What happens when your users are travelling internationally? Will they have trouble making phone calls? Especially to Countries that don't support calling plans?
Excellent Video with Details: For our setup in Canada, I'm trying to sort out what we're missing, we're working with a Solution Provider that we buy all our licensing from, and it's forced to be that newer 'NCE' options and plans. It's a brand new setup (no old configs etc.), and with the core licences assigned for Post-Usage Pay-As-You-Go billing assigned to a user, being: Microsoft 365 Business Premium, Teams Phone Standard and Teams Calling Pay-as-you-go (Country Zone 1) Phone # assigned to user, emergency location set, and that phone # can receive calls in Teams from my iPhone or any other external # just fine, "but", any attempt from Teams to call out, always returns an automated voice message "You're not setup to use this calling feature", and I can't find any tutorial or documentation that mentions anything I'm missing for the most basic system setup possible.
I think I know what's going on here. We solved it in our free support community. Let me know if this solves it for you. The link to that post is here: groups.google.com/g/collaborationsimplified/c/4Pf6_CKQe2s/m/pt2xsp1EBAAJ
@@CollaborationSimplified Appreciated! That get's us a step closer at least, as I couldn't even find a screenshot of what should be there. In our case, that confirms what I should see, but our main tenant license and individual licences are all purchased via our partner. I have a call with our licence partner today, as it appears it's something they have to enable. In our case, where I should see the 'Pay-as-you-go' tag on the licence, and that whole section for manage costs, view rates, etc., I see nothing, so either they need to enable something given our billing goes to them, or they have their own issue communicating to Microsoft, as the PAYG licence looks the same as any fixed license. Testing yesterday validated this, as I purchased direct from the admin portal a flat-rate Teams Phone with Calling Plan, assigned it, and everything worked perfect.
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For questions about this video, join our free Community here: groups.google.com/g/collaborationsimplified
Your question may have already been answered or you can start a new conversation to ask our experts.
Great informative video.
Thank you!
Excellent video on Microsoft Calling Plans.
Just quick quesiton: I am trying to find a link to the cost per min for international calls from Canada - do you know where I can find this?
Thank you! The link you're looking for is here. www.microsoft.com/en-us/microsoft-teams/audio-conferencing
In the Pay as you Go video, I review how to access that link and interpret the results. All the best!
th-cam.com/video/XW0_7GnVSjM/w-d-xo.html
For the plan...Teams Phone with Calling Plan (country zone 1 - US) (Nonprofit Staff Pricing), does this also include Canada for Zone 1? I can't find a corresponding plan that says just Canada....
Is this the domestic 3000 min or Pay as you Go? If it's domestic 3000 (I don't believe Domestic 120 is avail anymore even though it's listed), the notes here say it actually includes Canada: learn.microsoft.com/en-us/microsoftteams/phone-reference/plan-availability/availability-in-the-united-states-u-s#other-available-skus
What happens when your users are travelling internationally? Will they have trouble making phone calls? Especially to Countries that don't support calling plans?
Hi there, all good when traveling. You'll retain your number regardless of where you are in the world and be able to receive and make phone calls.
Excellent Video with Details:
For our setup in Canada, I'm trying to sort out what we're missing, we're working with a Solution Provider that we buy all our licensing from, and it's forced to be that newer 'NCE' options and plans. It's a brand new setup (no old configs etc.), and with the core licences assigned for Post-Usage Pay-As-You-Go billing assigned to a user, being:
Microsoft 365 Business Premium, Teams Phone Standard and Teams Calling Pay-as-you-go (Country Zone 1)
Phone # assigned to user, emergency location set, and that phone # can receive calls in Teams from my iPhone or any other external # just fine, "but", any attempt from Teams to call out, always returns an automated voice message "You're not setup to use this calling feature", and I can't find any tutorial or documentation that mentions anything I'm missing for the most basic system setup possible.
I think I know what's going on here. We solved it in our free support community. Let me know if this solves it for you. The link to that post is here: groups.google.com/g/collaborationsimplified/c/4Pf6_CKQe2s/m/pt2xsp1EBAAJ
@@CollaborationSimplified Appreciated! That get's us a step closer at least, as I couldn't even find a screenshot of what should be there.
In our case, that confirms what I should see, but our main tenant license and individual licences are all purchased via our partner.
I have a call with our licence partner today, as it appears it's something they have to enable.
In our case, where I should see the 'Pay-as-you-go' tag on the licence, and that whole section for manage costs, view rates, etc., I see nothing, so either they need to enable something given our billing goes to them, or they have their own issue communicating to Microsoft, as the PAYG licence looks the same as any fixed license.
Testing yesterday validated this, as I purchased direct from the admin portal a flat-rate Teams Phone with Calling Plan, assigned it, and everything worked perfect.
Great!!!
Thank you!
how can I fix the delay when answering teams calls on a Yealink phone@@CollaborationSimplified
Send me a msg on LinkedIn and I'll intro you to my Yealink contacts