Neakasa M1: App Connection Tutorial

Learn how to connect your Neakasa M1 Cat Litter Box to the app with this step-by-step tutorial video! Simplify your pet care routine and stay connected with your furry friend's litter box activity from anywhere.

[@user-rm2ti7zt7z]

Exactly the same problem the other two users have specified. The device does not appear in the app after litter calibration. Waiting for a fix.

[@sylviaz4554]

I cannot connect device to the M1. Followed instructions but it said connection interrupted. Please help

[@user-cl1yd8km2x]

The device can't connect to the app. after the above processing, I couldn't find the device on the app. The device appeared on the app a little bit second, and It disappeared. I use 2.4g wifi, I think It is not my network problem, It would be probably app problem or device. Please fix it ASAP.

[@ysxdennis]

i have the same issue, the device doesn't appear on the app after calibration stage

[@user-rm2ti7zt7z]

I am having exactly the same problem. Did customer service provide a fix for this?