How To Use Workflow Counter Block | WhatsApp API

The Workflow Counter Block is a feature in WhatsApp API automation that allows you to keep track of specific events or actions within your workflow. This can be particularly useful for monitoring the number of messages sent, tracking user interactions, or managing any other repetitive tasks.
Steps to Use the Workflow Counter Block:
Access the Automation Builder:
Log in to your WhatsApp API platform and navigate to the automation builder.
Add a Workflow Counter Block:
In the automation builder, search for "Workflow Counter" in the available blocks.
Drag and drop the Workflow Counter block into your workflow where you need to count events.
Configure the Counter Block:
Counter Name: Assign a unique name to the counter so you can easily identify it.
Initial Value: Set the starting value of the counter (usually 0).
Increment By: Specify how much the counter should increase each time an event occurs (typically 1).
Integrate the Counter Block:
Connect the counter block to the relevant parts of your workflow. For example, if you are counting the number of messages sent, connect it to the message-sending action.
You can use condition blocks to trigger actions based on the counter value. For instance, you can set up a condition to send a follow-up message after a certain number of interactions.
Monitor and Manage the Counter:
Track the counter value in your automation dashboard. This will show you how many times the specified event has occurred.
You can reset the counter or adjust its value if needed from the dashboard.
Example Use Case:
Let's say you want to send a reminder message to users after they have received three messages from your bot without responding. Here's how you can set it up:
Set Up Initial Message Flow:
Create your initial message flow where the bot sends a series of messages.
Insert Workflow Counter:
Add the Workflow Counter block after each message.
Configure it to increment by 1 each time a message is sent.
Add Condition Block:
Insert a condition block that checks if the counter value equals 3.
If true, trigger a reminder message to be sent to the user.
Reset Counter (Optional):
After sending the reminder message, you can reset the counter to start the count again for future interactions.
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