Please compare Sync 20 and Calisto 7200. Although someone said Calisto 7200 is going to the end of product cycle, I "feel" it is still on a higher side than Sync 20/40. So, I am waiting for your test and review !! Detailed comparisons w/ wired connection, BT600 Bluetooth connection, and a simple Bluetooth connection, please. Calisto 7200's specification gives fancy terms like PC wideband audio, DSP, acoustic echo cancellation etc. However, I don't see these features for Sync family.
Yes the 20 is no comparison to the 7200 from what I have read - specifically on noise cancellation. The 40 is out now - time for the comparison review. You would be the first on the internet if you did it soon :)
Hi Jose, the Poly Sync 20 does not support this feature. Thanks for watching and your question! Contact us directly if you have more questions! M-F, 8am-5pm ET. Mention our TH-cam Channel for discounts! 📞 1-800-749-3160 📨 sales@calloneonline.com 💻 www.calloneinc.com/solutions/
Anyone know how much better the microphone in the Sync 20 would compare with the one in the Poly P5 webcam? Thinking of getting the P5 for the superior microphone but will this be duplicated with the Sync 20, or will the Sync 20 further improve things? p.s. Great channel for the genre. Don't usually look for webcams etc but have found all these videos in a consistent environment to be very informative :)
That’s a great comparison video we should make! Built in mic of webcam vs speakerphone! Based on my tests, they may be comparable however it comes down to individual use case. Would love to know your use case!
@@CallOneInc planning on using them for a home desktop setup, with the Sync 20 being connected to the computer via USB as a no fuss always-on speaker for basic audio for the computer (I've got larger Bluetooth speakers (KEF LSX) but they'd be a hassle to turn on and connect before a call each time, so I was planning on getting some form of USB speakers anyway). Seating would be just under a metre away from both units in front of comp. The easily accessible physical mute button is a big plus for me which differentiates this from a cheap $20 USB computer speaker I could otherwise get. A camera off button like in the Logitech dock would've been even better though! Not sure if the above reasons are enough to justify getting the Sync 20 over just the P5 and a $20 speaker. A better microphone (clearer/even better noise isolation) would add to the reasons :)
Hi Danny. Thanks for sharing the great review. I’ve been trying to compare the poly sync 20 to the jabra speak 750. I see that they’re both full duplex, but haven’t been able to find any speaker or microphone quality comparisons. I watched both of your videos on the two, but couldn’t tell if there was a difference in the audio quality. Do you have any recommendations between these two products? Do you know if one of them be better at rejecting keyboard tapping?
@@CallOneInc why do you prefer the speak 750 over the poly sync 20 for voice calls? How’s the quality of zoom calls, teams, on the poly sync 20? Is the voice clear and crisp? Thanks
@@CallOneInc thanks for the info. Have you tested this on live teams and zoom calls? I read somewhere there is an echo (when being unmute)which the recipient from the other side can hear when you use this as mic and speakerphone at the same time. Just want to verify if this is true before purchasing.
It's not an in between Calisto and Trio... the Calisto was announced as End of Life in March 2021. It replaces the Calisto. (source of data: Poly support)
Hi Danny, seems like the Poly Sync 20 is handy device. The mic sound quality is very good, imho. If you test it more, can you please turn off "HD Voice" and record some voice? It says you can save some battery when not using HD Voice.
Hi Pozitively Dee! Thanks for watching and your questions. The Poly Studio P5 is designed for business video calls across Microsoft Teams, Zoom, Cisco Webex, 8x8, and other business video collaboration platforms. I will admit I am not an expert in "streaming" however, we are partners with all the leading webcam manufacturers to include Logitech who make purpose built products for Streamers/Creators. www.logitech.com/en-us/creators/products-creators.html
Can the mic sensitivity be controlled? I bought a Sync 20, but it picks all the human voices in and around the house (kids play or people talking). I wanted to check if its possible to reduce the sensitivity of the mic in Poly 20?
@@CallOneInc Thank you for your response. I am looking for a speakerphone for two main reasons. (1) For taking few conferences calls for my Home-Offical purpose (2) For online classes for my kid (6 years old) and does not want him to use a headphone. I have two kids (2 years and 6 years old) who usually play & keep running inside the house including my office space (which is not a completely enclosed area). For my official calls, I am using Cisco 730 headset (wireless) and Jabbra Evolve 40 (wired). Noise cancellation works well on both (i think both headphone noise cancellation and WebEx noise suppression feature do a great job together). However, my usage is extensive on calls (at least 6- 8 hours a day) and I am fed up using always wearing headphones. I think speakerphones give a good alternate way to attend the calls and even for kid's classes, a speaker with a mic will be a good option (ease of use for kids). However, the mic on most of the speakerphones is very very sensitive and picks up sounds from a good 6 to 10 feet away as well. I am considering Yamaha yvc-200, emeet Luna, emeet m2, and different Poly/Jabbra models. It was very confusing to choose one and I opted for Poly Sync 20 but returned it as I was not too convinced if it will be useful. Open for any suggestions or feedback. I may end up buying Poly Sync 20 again if that is the right choice (At least the speaker and some level of ambient noise reduction were good with Sync 20). Thank you.
Hi Laura! I'm not certain why my responses aren't showing up in the feed. Very strange. What is your particular use case? Start with your setup. Environment, computer, collaboration platforms, and current audio devices being used.
Hi Danny, I'm curious wether this type of speaker (poly sync 20, Jabra 510, etc), do they have Mic Noise cancelation? Can you do mic noise cancel test on these speakers?
I am testing a Sync20 and it seems the USB cable attaching to laptop doesn't do anything except charge the speakerphone. Is there something wrong here?
@@CallOneInc Hi Danny! Thanks so much for the response! This is most helpful! :) Been testing my Sync20... seems noise suppression doesn't work well with either USB or Bluetooth? Not sure if am doing the right thing....
@@CallOneIncAgree with you that speakerphones pickup sounds. I'd still keep this Sync20 as it provides the convenience when handling many meetings and calls while working from home.
I have shortlisted the below products for working from home: 1. Poly sync 20+ 2. Poly calisto 7300 I am not able to decide among the above, my meetings are using the zoom app. In future we might move to MS teams. Thanks in advance
Nice review, Danny. Great sounding speaker. It has some bass and "oomph" to it. From comparison before (th-cam.com/video/G5z729ag2Dk/w-d-xo.html), I can add this to Yamaha, or Yealink 900 and Calisto 700.
Hi Golden Frog Photo & Video! We appreciate all feedback on this channel. The good, bad, and the ugly. Can you please elaborate a little more so viewers have better idea of why? Is it design, setup, performance, audio quality, compatibility, other?
@@CallOneInc Ok, the good: the sound output quality is excellent, mostly, as is the battery life and the microphone range. It's also a sturdy device and looks good. On the downside, it's glitchy. You often have to switch it off and on again to fix inconsistencies. Sometimes there is a lot of crackling and the sound breaks up. Also, I teach English online (usually through Zoom), and more than one student has complained about the audio quality when I´m using this device. I have listened to recordings of the classes and the audio is not nearly as good as I would have expected. I bought this device because I don't want to wear headphones all day, and, at the time, it was a toss-up between this and the Jabra 510, (which is cheaper). In hindsight, I would have made a different choice. there are a lot of "impartial" reviews on TH-cam which are no such thing, and I was taken in.
@@goldenfrog6EsCoSes this is great feedback and provides context. There are so many variables to consider. I test devices in multiple environments and locations and I will say that sometimes if I am in a location with poor network signal strength, my video and audio quality performance suffer. Another factor that may impact mic transmit audio quality is range, how far from the speakerphone are you? The Sync 20 is up to 7ft per Poly. When it comes to speakerphones, one of my favorite speakerphones is the Jabra Speak 750 and recently I'm in love with my Logitech Logi Dock. Also, have you updated the Poly Lens software and Sync 20 firmware? This too can impact performance. And lastly, if you have done all the above, have you contacted Poly Tech Support? Our viewers and I truly appreciate your feedback! Poly Support www.poly.com/us/en/support/contact www.poly.com/us/en/support/contact/support-phone-numbers For help with headsets, headphones, portable speaker phones and other Plantronics devices, contact a support specialist below to answer your technical questions and troubleshoot any product issues. TELEPHONE For Contract support 24/7 English support is available For Standard support Monday - Friday - from 5.00 am till 5.pm PST, excluding recognized Poly holidays Enterprise Headsets & Devices: 1 888 248 4143 or 1 916 928 7561 Consumer Headsets & Headphones: 1 888 248 4143 or 1 916 928 7561 Email - Poly will respond within one business day www.poly.com/us/en/support/contact/email-support Online Chat - Connect with Poly Immediately www.poly.com/us/en/support/contact
My internet connection is pretty good. The speakerphone sits on my desk, about 2 feet away from me. I have contacted Poly about the sound degradation (crackling) and they "do not recommend to pair the Scync 20 with laptops inbuilt Bluetooth." They recommend to use the USB cable without any docking, which kind of defeats the purpose of having Bluetooth. TBH, I haven't noticed any diference when using the cable. I have downloaded Poly Lens (as recommended) and regularly install updates.
@@goldenfrog6EsCoSes Oh I see, so you were pairing the Sync 20 directly to the laptop via Bluetooth. I actually wrote a blog about why you need the appropriate Bluetooth dongle when pairing Poly, Jabra and EPOS devices: www.calloneinc.com/why-do-i-need-a-usb-dongle-vs-pairing-the-headset-directly-to-a-computer/ Yes, using the cable should provide a better more stable connection so I'm sorry about your experience. Again, truly appreciate you sharing your experience.
![CAMPปลิ้น | EP.83[2/2] ประสบการณ์ขนหัวลุกจากตำนานวงการผี!](http://i.ytimg.com/vi/T_kFecQw7Ds/mqdefault.jpg)
Thanks for unboxing it.
No problem 👍 Thanks for watching 平野Ricardo Hiroshi!
@@CallOneInc by the way, do you know any seller / website that can ships this device to other countries outside US? Tks in advance.
Poly has a vast distribution network of Authorized Resellers. Start your search here partners.poly.com/English/directory/
@@CallOneInc even better. I do appreciate
Please compare Sync 20 and Calisto 7200. Although someone said Calisto 7200 is going to the end of product cycle, I "feel" it is still on a higher side than Sync 20/40. So, I am waiting for your test and review !! Detailed comparisons w/ wired connection, BT600 Bluetooth connection, and a simple Bluetooth connection, please.
Calisto 7200's specification gives fancy terms like PC wideband audio, DSP, acoustic echo cancellation etc. However, I don't see these features for Sync family.
Yes the 20 is no comparison to the 7200 from what I have read - specifically on noise cancellation. The 40 is out now - time for the comparison review. You would be the first on the internet if you did it soon :)
Nice! Thanks for the video! ✌️
May I mute the speaker and keep the mic working?
Hi Jose, the Poly Sync 20 does not support this feature. Thanks for watching and your question!
Contact us directly if you have more questions! M-F, 8am-5pm ET. Mention our TH-cam Channel for discounts!
📞 1-800-749-3160
📨 sales@calloneonline.com
💻 www.calloneinc.com/solutions/
Anyone know how much better the microphone in the Sync 20 would compare with the one in the Poly P5 webcam? Thinking of getting the P5 for the superior microphone but will this be duplicated with the Sync 20, or will the Sync 20 further improve things? p.s. Great channel for the genre. Don't usually look for webcams etc but have found all these videos in a consistent environment to be very informative :)
That’s a great comparison video we should make! Built in mic of webcam vs speakerphone! Based on my tests, they may be comparable however it comes down to individual use case. Would love to know your use case!
@@CallOneInc planning on using them for a home desktop setup, with the Sync 20 being connected to the computer via USB as a no fuss always-on speaker for basic audio for the computer (I've got larger Bluetooth speakers (KEF LSX) but they'd be a hassle to turn on and connect before a call each time, so I was planning on getting some form of USB speakers anyway). Seating would be just under a metre away from both units in front of comp. The easily accessible physical mute button is a big plus for me which differentiates this from a cheap $20 USB computer speaker I could otherwise get. A camera off button like in the Logitech dock would've been even better though! Not sure if the above reasons are enough to justify getting the Sync 20 over just the P5 and a $20 speaker. A better microphone (clearer/even better noise isolation) would add to the reasons :)
Going to compare the Sync 20 with the 40 and 60?
Hi Danny. Thanks for sharing the great review. I’ve been trying to compare the poly sync 20 to the jabra speak 750. I see that they’re both full duplex, but haven’t been able to find any speaker or microphone quality comparisons. I watched both of your videos on the two, but couldn’t tell if there was a difference in the audio quality. Do you have any recommendations between these two products? Do you know if one of them be better at rejecting keyboard tapping?
@@CallOneInc Thanks! That helped a lot.
@@CallOneInc why do you prefer the speak 750 over the poly sync 20 for voice calls? How’s the quality of zoom calls, teams, on the poly sync 20? Is the voice clear and crisp? Thanks
@@CallOneInc thanks for the info. Have you tested this on live teams and zoom calls? I read somewhere there is an echo (when being unmute)which the recipient from the other side can hear when you use this as mic and speakerphone at the same time. Just want to verify if this is true before purchasing.
@@haralsps what was the outcome of this? I have the same question! Thanks, Andrew
It's not an in between Calisto and Trio... the Calisto was announced as End of Life in March 2021. It replaces the Calisto. (source of data: Poly support)
Hi Danny, seems like the Poly Sync 20 is handy device. The mic sound quality is very good, imho. If you test it more, can you please turn off "HD Voice" and record some voice? It says you can save some battery when not using HD Voice.
How is this positioned against the Polycom VoxBox / Plantronics Calisto 7200?
@@CallOneInc Looking forward to that review. The Sync 40 gets released in a few days ! Want to know if its worth an upgrade.
Can I use the Poly p 5 webcam for live streamed podcast and can I use the ploy sync 20 as well to take phone calls while live?
Hi Pozitively Dee! Thanks for watching and your questions. The Poly Studio P5 is designed for business video calls across Microsoft Teams, Zoom, Cisco Webex, 8x8, and other business video collaboration platforms. I will admit I am not an expert in "streaming" however, we are partners with all the leading webcam manufacturers to include Logitech who make purpose built products for Streamers/Creators. www.logitech.com/en-us/creators/products-creators.html
Also, forgot to ask, where are calls coming from that you would like to take live?
Hi Danny, It's a great review. Could you recommend best between Jabra 510, Yealink 700, Yamaha yvc 200 and Poly Sync 20
Can the mic sensitivity be controlled? I bought a Sync 20, but it picks all the human voices in and around the house (kids play or people talking). I wanted to check if its possible to reduce the sensitivity of the mic in Poly 20?
@@CallOneInc Thank you for your response.
I am looking for a speakerphone for two main reasons. (1) For taking few conferences calls for my Home-Offical purpose (2) For online classes for my kid (6 years old) and does not want him to use a headphone.
I have two kids (2 years and 6 years old) who usually play & keep running inside the house including my office space (which is not a completely enclosed area).
For my official calls, I am using Cisco 730 headset (wireless) and Jabbra Evolve 40 (wired). Noise cancellation works well on both (i think both headphone noise cancellation and WebEx noise suppression feature do a great job together). However, my usage is extensive on calls (at least 6- 8 hours a day) and I am fed up using always wearing headphones.
I think speakerphones give a good alternate way to attend the calls and even for kid's classes, a speaker with a mic will be a good option (ease of use for kids).
However, the mic on most of the speakerphones is very very sensitive and picks up sounds from a good 6 to 10 feet away as well.
I am considering Yamaha yvc-200, emeet Luna, emeet m2, and different Poly/Jabbra models. It was very confusing to choose one and I opted for Poly Sync 20 but returned it as I was not too convinced if it will be useful.
Open for any suggestions or feedback. I may end up buying Poly Sync 20 again if that is the right choice (At least the speaker and some level of ambient noise reduction were good with Sync 20).
Thank you.
@@CallOneInc Thank you for your detailed response and suggestions. Appreciate that. You do great work with your videos ... keep that going :)
I’d love to see the response to this since I’m in the same situation. Thanks!
Hi Laura! I'm not certain why my responses aren't showing up in the feed. Very strange. What is your particular use case? Start with your setup. Environment, computer, collaboration platforms, and current audio devices being used.
Hi Danny,
I'm curious wether this type of speaker (poly sync 20, Jabra 510, etc), do they have Mic Noise cancelation? Can you do mic noise cancel test on these speakers?
@@CallOneInc Wow, did'nt expect to be replied.
Thanks for the explanation.
Will wait for the tests.
Nice & Thanks Sir :)
I am testing a Sync20 and it seems the USB cable attaching to laptop doesn't do anything except charge the speakerphone. Is there something wrong here?
@@CallOneInc Hi Danny! Thanks so much for the response! This is most helpful! :)
Been testing my Sync20... seems noise suppression doesn't work well with either USB or Bluetooth? Not sure if am doing the right thing....
@@CallOneIncAgree with you that speakerphones pickup sounds. I'd still keep this Sync20 as it provides the convenience when handling many meetings and calls while working from home.
So i can only use it corded on my PC/ Laptop? No Bluetooth Dongle inside?
Doesn’t it work as a normal Bluetooth headset on a PC with Bluetooth?
@@CallOneInc thanks
That's a fantastic reply regarding the need for dongle
Hi Danny, does it have noise cancellation mics
@@CallOneInc thank you Danny
I don't think it does. I just bought this and it picks up all of my keyboard sounds. Kinda disappointing was hoping to get away from headset/earbuds
@@minhsworld in this case, I think I wouldn't buy it (or any of similar products)
You need to talk directly to it to test the mic quality
I have shortlisted the below products for working from home:
1. Poly sync 20+
2. Poly calisto 7300
I am not able to decide among the above, my meetings are using the zoom app. In future we might move to MS teams.
Thanks in advance
Nice review, Danny. Great sounding speaker. It has some bass and "oomph" to it. From comparison before (th-cam.com/video/G5z729ag2Dk/w-d-xo.html), I can add this to Yamaha, or Yealink 900 and Calisto 700.
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@@CallOneIncv
Avoid this product like the plague. Having owned it for the last two years, I speak from personal experience.
Hi Golden Frog Photo & Video! We appreciate all feedback on this channel. The good, bad, and the ugly. Can you please elaborate a little more so viewers have better idea of why? Is it design, setup, performance, audio quality, compatibility, other?
@@CallOneInc Ok, the good: the sound output quality is excellent, mostly, as is the battery life and the microphone range. It's also a sturdy device and looks good. On the downside, it's glitchy. You often have to switch it off and on again to fix inconsistencies. Sometimes there is a lot of crackling and the sound breaks up. Also, I teach English online (usually through Zoom), and more than one student has complained about the audio quality when I´m using this device. I have listened to recordings of the classes and the audio is not nearly as good as I would have expected. I bought this device because I don't want to wear headphones all day, and, at the time, it was a toss-up between this and the Jabra 510, (which is cheaper). In hindsight, I would have made a different choice. there are a lot of "impartial" reviews on TH-cam which are no such thing, and I was taken in.
@@goldenfrog6EsCoSes this is great feedback and provides context. There are so many variables to consider. I test devices in multiple environments and locations and I will say that sometimes if I am in a location with poor network signal strength, my video and audio quality performance suffer. Another factor that may impact mic transmit audio quality is range, how far from the speakerphone are you? The Sync 20 is up to 7ft per Poly. When it comes to speakerphones, one of my favorite speakerphones is the Jabra Speak 750 and recently I'm in love with my Logitech Logi Dock. Also, have you updated the Poly Lens software and Sync 20 firmware? This too can impact performance. And lastly, if you have done all the above, have you contacted Poly Tech Support? Our viewers and I truly appreciate your feedback!
Poly Support
www.poly.com/us/en/support/contact
www.poly.com/us/en/support/contact/support-phone-numbers
For help with headsets, headphones, portable speaker phones and other Plantronics devices, contact a support specialist below to answer your technical questions and troubleshoot any product issues.
TELEPHONE
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24/7 English support is available
For Standard support
Monday - Friday - from 5.00 am till 5.pm PST, excluding recognized Poly holidays
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My internet connection is pretty good. The speakerphone sits on my desk, about 2 feet away from me. I have contacted Poly about the sound degradation (crackling) and they "do not recommend to pair the Scync 20 with laptops inbuilt Bluetooth." They recommend to use the USB cable without any docking, which kind of defeats the purpose of having Bluetooth. TBH, I haven't noticed any diference when using the cable. I have downloaded Poly Lens (as recommended) and regularly install updates.
@@goldenfrog6EsCoSes Oh I see, so you were pairing the Sync 20 directly to the laptop via Bluetooth. I actually wrote a blog about why you need the appropriate Bluetooth dongle when pairing Poly, Jabra and EPOS devices: www.calloneinc.com/why-do-i-need-a-usb-dongle-vs-pairing-the-headset-directly-to-a-computer/
Yes, using the cable should provide a better more stable connection so I'm sorry about your experience. Again, truly appreciate you sharing your experience.