[LG TVs] Dual Leg Installation
ฝัง
- เผยแพร่เมื่อ 7 มิ.ย. 2020
- Learn how to complete a dual leg installation for you LG TV.
This video is for training and service purposes only.
LG makes no warranties either express or implied for the content, and this video may be changed or updated at any time by LG without notice. Copyright © 2020 LG Electronics Alabama, Inc. All rights reserved.
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For anyone asking the screw size is (M4 x L16)
💯💪❤ ty.
Hi, Thank you for reaching us. I’ll be happy to look into this and answer your questions. Please send a direct message, so I can assist you. ^Angel
Thank you Leo AJ! I got that exact size and they worked perfectly. 🙌
Is this for the 70in TV?
do you know if M4 x L16 can be used on the base stand for a LG 65UN73 ?
Thanks for the vid! Funny how LG omitted this from the manual.... Thank God for TH-cam!!
WE NEED THE SIZE OF THE SCREEEWWWSSSS!! PLS!
I was having trouble with the stand until I watched your video, thanks a lot
Hey there! It's great that we were able to help you out! Our LG tutorial videos are absolutely fantastic, and our LG Help Library is top-notch! If you have any questions or need assistance, feel free to reach out to us anytime. Cheers! ~Rita
where and what model number are these stand or where to purchase them at
Phew! Thanks a million for your clip!!!
What size are rhe screws???
How do I make my phone revert to the oldest update
I didn't realize that were screws in the bottom. Thank you!!
We're glad we could help! #LifesGood ❤️
These legs suck one broke the first day I bought it and the next broke a week later. How do you expect this thin plastic peg to support all of that weight. Planned obsolescence.
I really needed this video. Thank you so much.
Hey Gracie, we are glad to hear we could help out! #LifesGood ❤️
Legs are not clicking into place as shown
Thank you so much for this video!! 💛
You're most welcome, Anna. Hopefully it helps. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we'll be more than happy to assist you. ^Winie
I have tv model Lg55UN7300AUD. The legs are broken. There were no screws holding these legs on. Just plastic pin and hook like the legs in this video. All the replacement legs I see have screws. This tv has plastic holes but no threads in them for leg screws. I was told the original owner screws did come with the tv
My tv just tipped over with a slight bump. Thanks, LG, for a flawless stand design 👍 there goes $1,000.
We're sorry if you are experienced such inconvenience with us product. For us to assist you, kindly send a direct message on our Facebook Support Page and direct message to our Twitter Support Page. We'd be more than willing to assist you. Thank you!
^Archie
I just went through the same thing.Wasted money on this tv. The stands sucks
LG couldn't design a worse stand. It feels so weak and flimsy. More for bigger screens
So is mine....
How much space is between the pedestal and the very edge of the tv? I am trying to see if my living room cabinet for tv stand is long enough for my 70" LG
Trust me get the pedestal stand... i have a 70" lg and i find to have a hard time fitting it anywhere or putting it on any stand without the damn legs sticking off the sides or barely fitting on
One of my tv stands broke first day smh
Not the same brand as the problem I'm having with the Insignia feet, and these seem much easier. Glad that LGUSA *has* customer support. Not getting the idea that Insignia does. But very nice, clear video.
Hello there! Thank you so much for reaching out to us at LG customer support. We're really delighted to hear that you find our customer service helpful and accessible. We strive to make sure that all our customers feel supported and satisfied with their LG products.
If there's anything specific you need assistance with, please don't hesitate to let us know. We're here to patiently guide you through any troubleshooting steps or provide you with any information you may require. You may send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll do our best to provide you with a clear and straightforward answer.
Once again, thank you for your kind words and for choosing LG. We appreciate your trust and look forward to providing you with an exceptional customer experience. Have a fantastic day ahead! ^Jolly
Screw size please.
Do you know what size the leg screws of the LG 55UP77 model are?
Hi, Brian. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
Nice demo sir thanks
this was helpful
THANK YOU so much. the instuctions that came with the TV were so bad.
Hi, there. We're thrilled to hear that the video was helpful for you! At LG, we strive to provide comprehensive support and helpful resources for our customers, and we're glad to know that you found the dual leg installation guide beneficial. We understand the importance of clear and effective instructions, and we appreciate your feedback regarding the initial instructions that came with the TV. Your input is valuable to us as we continuously work to improve our products and services.
If you have any further questions or need assistance with your LG TV, please don't hesitate to send us a direct message through Facebook or X @LGUSSupport.
Thank you for choosing LG, and we hope you continue to enjoy your LG TV experience! ^Con
I just put the legs on my lg tv it's seems quite wobbly when standing should it be like this
Hi, there. Thank you for reaching out to us. We understand how that can be concerning. Allow us to look into this for you by sending us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be pleased to see how we can assist you with this. -Cazz
Thank you thank you so much
It worked perfectly. Thank you for the Video.
It doesn't quite lock into place and the screws are too big for the holes.
Oh yes and they don’t turn
Exactly the problem I am having 😭
Same happen with me
It’s made to carve in its path through the hole. Nothing to worry just softly turn and it will automatically stop
Exactly what the fuck is going on
Wish all TV leg stands would be made like this. It eliminates the guesswork if the long part of the leg stand goes towards the front or the back.
Hey, Alley! Thanks for the feedback! We've attached a link below to our official feedback site; be sure to send us your thoughts there too, and your ideas may be implemented in future TV stands! spr.ly/6057OFKHZ ^Ian
Thank you very much
Hi! Do you need assistance with your LG appliances? Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ) ^John
i did the same step as shown in video but when I touch the tv it moves front to backward slightly. is that expected?
Thank you for reaching out and can you send us a message on our Facebook or Twitter page please?^Sandy
try to answer the Q?? sheesh...@@LGUSASupport
If screws have been lost would it be safe to stand without them screwed in ?
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
What size are the screws? I lost mine
Me too ..did u get the answer ??
Me too... i need the size
Same here, I need new ones
@@grant6902 i got them
I got from samsung care
The screw size is (M4xL16) it fits these models
43uj6300
43uj6350
43uj6050
49uj6300
49uj6350
49uj6050
Hello on my Ruco there are on holes for the feet. So I don't know how to but the feet on. Cansome one help me
Thank you for sharing this with us, Gerald. We read from your comment that you were having trouble with the product, so we’d like to help make it right. Please send us a DM on Facebook or Twitter through @LGUSSupport and we would be happy to help you out. -Mishi
Question: Do the short legs go forward or towards the back? My TV appears to slant forward with the short legs forward and the longer legs towards the back. So afraid it will topple over.
Hi, Olga. So we can better assist with your issue please contact LG Customer Support by any of the below options:
Live Chat: www.lg.com/us/support/chatbot
Email: www.lg.com/us/support/email-appointment
Facebook Messenger: facebook.com/LGUSA/
Twitter: @LGUSSupport
^RR
Hello, were you able to get an answer for this question? I am also wondering the same
Followrd those directions but my TV seems a bit wobbly when I stood it up
I have the 65" and is also wobbly
@@Kavz-G very very wobbly 🙄🙄🙄
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^Rain
I also just bought the 65 and have the exact problem, it’s wobbly when I stood it up
Hi, Michael. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
Does anyone know where you can buy these? Everything I order doesn't fit. It's for a 55nan0816na module but looks the same design as the one in the video
Hi, Laura. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ).
Sorry but i'm in the UK, will I need a UK based contact?
Hi, there. Laura. This is correct.
Hi may I ask how to remove the dual stand?
Hi, Tina. Hello! Hello there! We'd be more than happy to help you with removing the dual stand from your LG TV.
* First things first, let's ensure the TV is powered off and unplugged from the electrical outlet to keep things safe.
* Next, find a soft, clean cloth or blanket, and lay it on a flat surface to prevent any scratches or damage to the TV screen.
* Now, gently and carefully lay the TV face down on the cloth, making sure the screen doesn't touch the surface directly.
* Time to spot those screws! Look for the ones that secure the dual stand to the TV; they're usually located on the bottom rear part of the TV.
* Grab the right screwdriver for the job, and gently loosen and remove those screws that attach the dual stand to the TV.
* With the screws out of the way, you can now slide the dual stand away from the TV and voilà, it's detached!
* Now, all that's left is to set the TV back upright and place it on the desired stand or wall mount.
Remember, the exact steps might vary slightly depending on your specific LG TV model. For model-specific guidance, we recommend checking the user manual that came with your TV or visit our LG's official website through this link: www.lg.com/us.
If you have any questions or need further assistance, don't hesitate to reach out to us via private message using @LGUSSupport on Facebook or Twitter. We're here to make things easier for you!
Thanks
What size are those screws, I lost the ones from the original package
Co-ask
What size are the screws
What size are they
@@grant6902 yes, what size screws please
@@omegaplayboy M4 x L16
I broke the hooks on my TV stands for this TV and I'm in Bali Indonesia. How can I get replacements?
Have you found any solution ?
I broke mine today while setting up playstation
I’ll be happy to look into this and answer any questions you have. Please send a private message so that I can assist you. ^Jesh
I was always told to never let the tv lie flat yet in your instructional video it is lying on its front.
can't this damage the screen?
Hi, Bob. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I lost my screws. Can you tell me what size screws I need
Hello there, Helen Stockman. So we can better assist with your issue please contact LG Customer Support by any of the below options:
Live Chat: www.lg.com/us/support/chatbot
Email: www.lg.com/us/support/email-appointment
Facebook Messenger: facebook.com/LGUSA/
Twitter: @LGUSSupport
Helpful video, the manual doesn’t mention how to attach the base and i haven’t bought a new tv in years lol
Very helpful
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Ok but I don’t get them off… any tips ? It’s because of the hook that I could not get it out.
Hi, Ari. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Thank you.
You're always welcome!
What is the tv model used here ?
Hi! For further assistance, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
How can I get extra legs for my tv.?
I broke mine .
Hi there, We see that you broke your legs. Sure you can purchase replacement parts at lgparts.com and use your serial number or please contact us directly at 800-243-0000 www.lg.com/us/support/help-library. ~Tanisha
Why didn't it come with the damn screws
My stands came with 3 screws and each one had 2 washers on them. I had no idea where to put the washers so I left them right where they were, already on the screws under each head. I thought maybe there were two of them for spacing so the screws don't go in too far? Did I do that right? Or is my LG going to topple some day?
Did it topple?
@@melodyperidot9158 No, it's fine.
Last night I installed my TV stands after having it wall mounted . The TV was extremely wobbly after I attached them. It fell over, and on both stands, the hook and pin snapped off.
Thank you for contacting LG and welcome to our Social Media page. Hi, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
I was just saying that the TV wobbles in the feet. I knew I'd wake up and it would be fage down on the floor. I have the 82 and I think it's just to big for the feet provided, if a kid happens to crushed by it then they'll take it seriously. I'm mounting mine now.
On* Facedown*
How do you remove them? I'm moving and I don't want to break them while transporting the tv
Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the concern.
^Merlin
Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the concern.
yeah.....i thinkk we get the msg...@@LGUSASupport
Thanks for this . . . can you tell me how to take the legs off - because they snapped into place - I am having trouble getting the legs off so I can mount the TV on a wall. Thanks in advance!
Hi, Frances. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.^Rain
To Frances Scanlon so it took me a while. I just needed some patience.
After you place the tv on a soft flat surface, screen down. Turn the legs downwards.. take the right side and turn it down and to the right.. do the same with the left..
Once I got them off I felt so stupid. Anyways hope this helps
Ok scratch that Ms. Frances, on the right side turn it down and to the left. On the left side turndown and to the right. I just tested it out. My apologies for the confusion before. Again I hope this helps.
@@iderathaknotsay3624 thanks for this info!
Thanks ! Really helpful 🙂
Hi! If you have any concern, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
Now my tv it's on a stand and I'm not able to remove the legs!
Same problem here!
Same here
How do I take the legs off my 65 inch LG tv?
Hi I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.^Rain
Hi, welcome to our social media page, based on your recent post, it seems you need an assistance, please send us a private message together with the model, serial number of your product so that I can assist you further.
^Arnel
It doesn’t come with the screws correct?
Hi there! I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Rose
is it ok if you dont lock it just screwed
Hi there! I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue.
^Rose
Mujhe ye kharidna hai
It worked!
Thank you for reaching out and can you send us a message on our Facebook or Twitter page if you need assistance please?^Sandy
Has anyone in the 3 years since this post was created managed to get these bloody legs off tv? Mine snapped lastnight and now im tryign to take it off to replace it and i cant remove it after I've taken out the screws 😢😅please someone help before i loose my mind 🤯
Hi there! We want to ensure you can view your TV and remove the legs immediately! So that we can suggest tips on removing the leg stands, could you kindly let us know the model number of your TV? We are excited to hear back from you once. ^Anthony
I lost my screws how I get a new one
Hey there! We know how it is to lose our screws, but you are in luck; we found them! Now, these are for some of our LG TVs, but you can enter your model number to see if it is compatible. Here is the link: lgparts.com/products/fab30016124. If you require our assistance at any point, please contact us privately on Facebook or Twitter using @LGUSSupport or by using our Live Chat feature available at www.lg.com/us/support/contact. We are always here to help you out! ~Rita
Would be nice to know how to take them off, for the life of me I'm going nuts trying to unhook the legs
Hi there, Andrew. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^RR
@@LGUSASupport are you a bot LG?
Hi, Danny. So we can better assist with your issue please contact LG Customer Support by any of the below options:
Live Chat: www.lg.com/us/support/chatbot
Email: www.lg.com/us/support/email-appointment
Facebook Messenger: facebook.com/LGUSA/
Twitter: @LGUSSupport
^Rye
Thanks for the video….but why is the TV wobbly? I don’t even dare walk near the tv for fear it may fall.
Hi, Kiran. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
Hello Kiran Hans! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. ^Chad
uh, no, I'm sure that answer sufficed....@@LGUSASupport
How to remove this stand ?
Hi there Vishnu. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number and we would be happy to investigate this further. ^Rye
LG dropped the ball on this one. Guess what brand my next tv won't be?
Those legs scratched my entertainment center. I had to apply protector pads on the bottom of each one to prevent any further damage.
Hi, sweetsongbird. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I need replacement legs. Where can I buy them?
I have been searching for the same.. replacement stands are unavailable in India
@@srinimasi48 did you get them? Because i am searching for the same
@@avisharma4733 i have managed to get them from Latvia
I’m looking for the same in the U.K. I managed to snap the right leg as I tried to screw it together...
Just bought this TV at Costco. Got it home. Installed the legs. Super wobbly. I lodged a complaint with Costco. I was told they constantly get the same complaints. No other TV brand is wobbly like this. It's not worth it. Taking it back.
I'm having the same issue🤦🏽♀️
Maybe the screw is too long. It comes with washers I believe. Try a 14mm length. If the screw does not tighten up it will wobble. I just bought M4 x 14 length on Amazon.
@@craigcarrillo please does this M4× L14 fit well on your tv? I have a LG50' TV will this size help aswel? Thanks in advance
All i wanna know is CAN WE DO THIS IN A C2???
Hi! In looking into this, the C2 isn't compatible with the dual leg stand option. ^Chris
I always buy Lg tv. As far as your instructions! You failed to inform that the stand/ legs are engraved a for left or right and b for vice versa.
Hi there! Eyvonne. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Angel
Hi, Eyvonne. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.^Rain
Screw sizes?
Hi! For further assistance, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Westinghouse has such a weird assembly. It has two types of screws and doesn’t tell you which ones go in which holes and all the holes are the same size
Adamsin isimi gördün 😊
Now how do you unlock/remove it
To remove the LG TV's dual leg, you will need the Philips head screwdriver as described in the video. To avoid any damage, please refer to the owner's manual that came with the TV for more information and instructions regarding the installation/removal of the TV stand leg of your LG TV. If you have any further questions, please send us a message via Twitter or Facebook using @LGUSSupport and include the model & serial number for further assistance. Thank you! `Alice
Hello
Wobbly on 80 plus, definitely going on wall
Thank you for contacting LG and welcome to our Social Media page. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
So my TV didn't come with screws
Hi, jacob. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
How to remove?
Thank you for reaching out. Please send us a direct message via Twitter or Facebook and we will be glad to assist you.
ok .. and now i can't remove this stand
Thank you for reaching out and how may I assist you today?^Sandy
А снять то ее как????
Hi, there. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
En Español
Wife busted our old tv. Went ahead and got another 70 inch tv. This time from lg. I must say I hate how lg puts the legs on the very edge of the screen. Off to buy a new tv stand. My tv stand is 67 inches but these legs make my fireplace stand un useable. Should have bought the cheaper 70inch 😂
Hi, Heavys. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
I broke the pins in legs same day. Does not affect use. Terrible design
I did everything right trying to install these worse than useless legs on my lg tv and they were never secure enough..
the parts of the legs that are meant to clip into the tv didn’t support the screen properly and popped out every time I lifted the tv .
they also made the tv lean ever so slightly, (and yes I did install them correctly)
had to buy another stand that was designed PROPERLY and was fit for purpose
Seriously LG sort it out 🙄
Hello Sarah, Welcome to our LG US social media page, based n your recent post, it seems you need an assistance. Please send us a private message together with the model number of your product, so that I can assist you further.
^Arnel
Hello Sarah, I'm passing by to check up your case, and this is regarding about your TV, that you're having a problem to install properly the leg, since then we never heard from you. Do you still need my assistance? If so just let me know. Is there anything else that I can help you with?
^Arnel
Hello Sarah, I'm passing by to check up your case, and this is regarding about your TV, that you're having a problem to install the leg properly, since then we never heard from you. If you have any other question, please don't hesitate to send us a message anytime, for now I'll go ahead and end our session. Again thank you very much and have a great day.
^Arnel
Lol…it doesn’t lock into place for me either. Clearly you are working on a diff model….Update your videos….
Hi, there. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^RD
Stay away from LG tv. The screen will turn blue 2 months after the warranty period expires. The service does not accept this chronic error by saying user error. you can find many users are suffering from this issue
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), andinclude your contact details, the model & serial numbers, and a detailed description of the issue. ^Nolito
Your screwdriver is too short.
I cannot lock legs like you
Just got this tv, installed the legs as shown. Probably the most wobbly tv I have ever purchased. Who makes a stand system that can't even support their tv. What a joke
Hi there, Andrew. We strive to innovate our products to function to its full potential. If you experience an issue with your TV or its stand, please don't hesitate to send us a private message through our Facebook or Twitter platforms and include your contact details and a brief description. ^Anthony www.lg.com/us/support/help-library
Screws don’t fit
Hi, William. We're sorry to hear that the screws for your TV Leg stands doesn't fit. We'd be happy to help you out with this. Please send us a private message on Facebook or X. We look forward to hearing from you. ^James.
@@LGUSASupport no thank you, I returned it and got a Samsung instead. The screws didn’t fit so the leg stand was loose and wobbly
Can't put the TV face down. Delaminates the screen. TV care 101.
Hi, Jon Hopkins. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Chad
@@LGUSASupport learn to read. I'm not having any issues... I'm warning g the person in the video that you can never ever lay the TV face down.
Way out of date. Two screws only for the current LG TVs.
Your feedback is essential to us, and we would greatly appreciate it if you could share your thoughts and suggestions on our LG feedback page www.lg.com/us/support/feedback. This will help our product development teams make any necessary improvements in the future. Thank you for your time and consideration. ~Rita
@@LGUSASupport I tried to reply on your website, but it was useless, no space to do so. The current model LG TVs only need two screws on the feet, not three. But it's still wrong. They're positioned near the edges of the tv, which makes us buy bigger and bigger stands. Your design should have a center foot underneath the tv, which wouldn't go out to the edges. It would only need to be a foot to two, rather than out to the edges. My TV stand was 30 inches wide; had to buy a shelf to make it wide enough for only a 43 inch TV. Great TV, but your feet underneath the TV are a bad design. Should be in the center, not close to the edges.
We see your concerns about the LG TV's stand, and it would be our pleasure to delve deeper into this issue you are facing and what steps we can take, but we must switch to a different platform in order to have back-and-forth conversations, so please direct message us on Facebook or Twitter with the hashtag @LGUSSupport, including the model and serial numbers of the TV. We are eager to help! ~Rita
www.lg.com/us/support/contact
Screws? BULLSHITTT!!!
This is bull crap! The screws spin and spin, won’t tighten at all
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC. ^Sandy
Spending 15 minutes trying to get this stupid thing to turn and lock
Hi there, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ )
^Rose
Crappy and flimsy tv stand fell over after a week of owning and TV was destroyed - straight to landfill - thanks for nothing LG!
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
i have no screw driver can i use a drill
I wouldn't. You can strip out the holes.