Always enjoyable your content. I do like the way you handle your clients even when there’s problems. Transparency is the key. On another note. Smooth bezel on datejust all the way for me. Underrated
So glad to hear you’re enjoying the content mate, I really appreciate your support! Thanks for saying, we pride ourselves on our transparency and customer service! 🙌🏻💯 The smooth bezel is still stunning, regardless of how the market sees it - you should always buy what you like mate 👌🏻
I truly look forward to these videos every week I’m fascinated by what goes on behind the scenes. I can highly recommend Charlie brilliant mate keep it up 💥💥👍🏻
My goal in the next 2 years is to come to England, rent your suite for a weekend with my wife and purchase a Bruce Wayne! Looking forward to the next installment.
It would be amazing to meet you, mate. Whenever you’re ready to make that purchase, please contact the team; we’d be more than happy to help! The next episode is coming soon, so stay closely tuned… 🙌🏻💯
@@thehonestwatchdealer very interesting to see what pit falls there are with buying high end watches especially from a dealer position. all the best to the team.
Another fantastic episode, well done. I love the way you have a mix of serious business and yet you are still able to have a laugh 😂. Keep up the great work guys. I await in anticipation for your next episode. Thanks
So glad to hear you’re enjoying the new series mate! We work really hard as a team, but we have fun too! The next episode will be coming soon, so stay tuned mate 🙌🏻
Gosh, there is so much to go wrong, I am more convinced to wait and purchase from my Rolex AD, especially as I want a heavy hitting piece. Thank you for the videos. ⌚️🎃🙏
I’ve got a 2020 116503 two tone diamond dial. It loses time and stops randomly when I put the seconds hand on. Any idea what could be the issue (it’s still under warranty) but hoping for a quick fix. Thanks
You mean "when I run the chronograph", the seconds hand on a Daytona is the little subdial at 6pm. And if you've been pulling that trick ("running the seconds hand") a lot, for hours or god forbid days at a time, I'd suggest it just needs a service, anything wrong with it will come up then.
Depends on the combination, however, the top tier dials with the fluted bezel and jubilee bracelet sell for above retail! I’ll speak to the TH-cam team and see what we can do mate 👍🏻💯
Another interesting insight into the business. Seems there's quite at time lag between these scenes and present day. Is that to protect client confidentiality?
Glad you’re finding the content informative mate, really appreciate the support! It helps with client confidentiality but also gives our media team time to edit the series to its highest quality 🙌🏻💯
Love the work you put into your contents, the effort to keep things interesting and varied. Enjoyed the chat bit with Josh, can relate to how tough it is to build a business.
Thanks so much for the support mate, I really appreciate it! We work so hard to bring the highest quality content to our channel, so I’m really glad to hear you’re enjoying it 🙌🏻💯
Enjoy the shows. Only thing I would like to see when your talking about the watches is to show them towards camera so we could see what it looks like. Not only the name especially with the nice dials that are being mentioned. I’m in every episode. Keep up the great work guys.
Thanks for the support as always mate, really appreciate the support! So glad to hear you’re enjoying the new series, the next episode is coming soon, so stay tuned 🙌🏻
Wow this is riveting (no sarcasm, I know tone can be lost in text) craaazy. Does anyone know if white swing tags affect value in any way? I picked up an explorer from an AD recently and only noticed the white tag was missing a month or two after the fact. Any knowledge on this would be greatly appreciated! Big fan of the channel btw!
It does unfortunately affect the value, as so many collectors value it highly as part of the full set! Thanks so much for the support mate, really appreciate it 🙌🏻
Hi Charlie, I hope you and all your family and team are all keeping healthy another great insite into the daily routine and running of the company i always enjoy watching and listening and, most of all, Leaning i am looking forward to watching the next chapter next week until then i wish you and all the team at LWC are positive productive week ahead best wishes
Thanks for all the kind words mate, really appreciate your support as always! So happy to hear you’re enjoying the new series, the next episode is arriving very soon so stay tuned! Hope you’re well, all the best 🙌🏻💯
First and foremost, was the actual watch real?? In regards to the card, I have heard of AD's making sure a buyer does not sell a watch in the first 6 months (or a given time frame), so if they issued the watch in January and requested that it not be sold by the client in 6 months, that put's the date on the card to July. Not a huge mystery here in my eyes especially if the watch is indeed real. And you could buy the watch naked, w/o card right? If this was indeed a superclone, then this is a much bigger scam IMO. But it appears here that the watch at least checks out...
I’d be mad if I bought a watch from an AD and they future dated the warranty card. What happens if there’s an issue that arises with your watch and you need the warranty, but the time window hasn’t started?
Imagine if AD’s started doing this to control the resell game. The watch market is becoming the Ferrari in the car world. Disgusting treatment this is.
The client just needs to wait a month or so and sell, the watch is legit, the card is legit, obviously he cant include the receipt with the watch when he sells elsewhere.
This video is clickbait It was a supposedly doctored warranty card not tbe watch clickbait I think a 10 year old would be able to spot that tbe card was postdated. What was the outcome of tbe phone call?? Why didn't you contact Rolex to make sure all was legit???
We would never sell a naked watch, we only stock fully complete collectors sets. We have our strict protocols and procedures and we stick to them no matter what! 🙌🏻💯
Because newer watches are worth more, have more left on their warranty and service. Would you want to pay more for an older watch pretending to be a newer one?
This is what annoys me about watches . Too many people in this just for the Money . We buy the watch not box or papers . As long as the watch is Genuine then i dont see what the issue is .
Always enjoyable your content. I do like the way you handle your clients even when there’s problems. Transparency is the key. On another note. Smooth bezel on datejust all the way for me. Underrated
So glad to hear you’re enjoying the content mate, I really appreciate your support! Thanks for saying, we pride ourselves on our transparency and customer service! 🙌🏻💯
The smooth bezel is still stunning, regardless of how the market sees it - you should always buy what you like mate 👌🏻
This series has been superb, Charlie!!!
Thanks mate really appreciate that! So glad you like them 🙏
Love this kind of content and also the cinematics Charlie! Keep it going!!
Thanks Victor so pleased to hear you enjoy them 🙏
that AD just f'ed that client with the daytona. Even if the date itself was valid, a warranty card that is modified practically voids it.
I truly look forward to these videos every week I’m fascinated by what goes on behind the scenes. I can highly recommend
Charlie brilliant mate keep it up 💥💥👍🏻
Thanks Paul really appreciate that mate, so glad you like them!
Hope you’re keeping well 🙏
Found your channel recently, and must say these vlog style videos of the business being run are awesome to seeand hope to see many more!
Really interesting and I respect your impeccable, honest standards.
Thanks for the support mate, I really appreciate it! Honesty is at the heart of everything we do 🙌🏻
My goal in the next 2 years is to come to England, rent your suite for a weekend with my wife and purchase a Bruce Wayne! Looking forward to the next installment.
It would be amazing to meet you, mate. Whenever you’re ready to make that purchase, please contact the team; we’d be more than happy to help! The next episode is coming soon, so stay closely tuned… 🙌🏻💯
great video guys, all the best
Thanks for watching David, glad you enjoyed this one! 🙏
@@thehonestwatchdealer very interesting to see what pit falls there are with buying high end watches especially from a dealer position. all the best to the team.
Nice video Charlie and the team! Love the channel
Thanks for saying mate, I really appreciate it! Episode 5 is arriving soon, so stay tuned…🙌🏻
@ great to hear! I am subscribed with notification. until the next one cheers
Glad you make so in depth checks - very reassuring as a potential future customer
We have our policies and our procedures and we stick to them no matter what! 🙌🏻💯
loving the recent videos massive step up and i love it, proper glued to it all. keep it coming!
So glad to hear you're enjoying the new series mate, I really appreciate all the support! Episode 5 is arriving shortly, so stay closely tuned... 🙌
Enjoyed the video Charlie. Charlie was the Daytona itself fake or just the card was suspect?
Thanks Mike, glad you liked it! No suspicious on the watch itself, just the card was wrong 👍
Another fantastic episode, well done. I love the way you have a mix of serious business and yet you are still able to have a laugh 😂. Keep up the great work guys. I await in anticipation for your next episode. Thanks
So glad to hear you’re enjoying the new series mate! We work really hard as a team, but we have fun too! The next episode will be coming soon, so stay tuned mate 🙌🏻
Been Waiting 1 week for this episode, after last week’s cliffhanger: love this show ❤🇦🇺
Left you in a bit of suspense! Really appreciate the support mate, the next episode is arriving soon, so stay tuned 👌🏻💯
Gosh, there is so much to go wrong, I am more convinced to wait and purchase from my Rolex AD, especially as I want a heavy hitting piece. Thank you for the videos. ⌚️🎃🙏
What a great team and a lovely bunch of lads!
Thanks for saying mate, really appreciate it 🙌🏻
how do u not notice the date .....
I’ve got a 2020 116503 two tone diamond dial. It loses time and stops randomly when I put the seconds hand on. Any idea what could be the issue (it’s still under warranty) but hoping for a quick fix. Thanks
You mean "when I run the chronograph", the seconds hand on a Daytona is the little subdial at 6pm.
And if you've been pulling that trick ("running the seconds hand") a lot, for hours or god forbid days at a time, I'd suggest it just needs a service, anything wrong with it will come up then.
Enjoyable video Charlie per. good again to see watch dealers go about their business.
So glad to hear you're enjoying the content mate, I really appreciate the support 🙌
Hardly see any 31mm on your website. Are they above or below list price. Can you do a video on the day just 31 range. Thanks
Depends on the combination, however, the top tier dials with the fluted bezel and jubilee bracelet sell for above retail! I’ll speak to the TH-cam team and see what we can do mate 👍🏻💯
Really enjoying the content! Keep up the good work. Cheers!
So glad to hear you’re enjoying the new series, mate! I appreciate your support 🙌🏻
Well done walking away and not low balling him. Too many other dealers would have done that
We would never stock a timepiece with a doctored set 🙌🏻
What is that thing you wear on your head to inspect all the watches? Where can I buy a good one?
Haha they're a pair of magnified goggles, I honestly couldn't run the business without them! They're called 'Optivisor' mate 🙌
@ what magnification level do you recommend?
I have to say the way you carry yourself and conduct business is impressive. You’ve got my subscription
Thanks so much for saying mate, I really appreciate it 🙌🏻💯
Loved this episode
So glad to hear mate, I really appreciate the support! 👌
GREAT EPISODE YOU GUYS ARE AWESOME ROLEX NUMBER ONE
Thanks so much for the support mate, I really appreciate it 🙌🏻
Another interesting insight into the business. Seems there's quite at time lag between these scenes and present day. Is that to protect client confidentiality?
Glad you’re finding the content informative mate, really appreciate the support! It helps with client confidentiality but also gives our media team time to edit the series to its highest quality 🙌🏻💯
Love the work you put into your contents, the effort to keep things interesting and varied. Enjoyed the chat bit with Josh, can relate to how tough it is to build a business.
Thanks so much for the support mate, I really appreciate it! We work so hard to bring the highest quality content to our channel, so I’m really glad to hear you’re enjoying it 🙌🏻💯
Good video. The beams are great with the wood pegs. Is this house a Grade 1 Estate? English Oak?
Glad to hear you’re enjoying the series mate, appreciate you saying! Broughton Hall is a “Grade I” estate, it’s utterly unbelievable isn’t it 👌🏻💯
Enjoy the shows. Only thing I would like to see when your talking about the watches is to show them towards camera so we could see what it looks like. Not only the name especially with the nice dials that are being mentioned. I’m in every episode. Keep up the great work guys.
Thanks for the support mate, so glad to hear you’re enjoying the new series. I’ll speak to the team and see what we can do about close ups 👍🏻
Great episode guys. Great to see a watch business actually buying watches rather than consigning.
Thanks for the support as always mate, really appreciate the support! So glad to hear you’re enjoying the new series, the next episode is coming soon, so stay tuned 🙌🏻
Selling a watch dated for next month is crazy work
Great episode Charlie
Glad to hear you’re enjoying the content mate, the next episode will be coming soon, so stay tuned 🙌🏻
It’s really impressive to see that in this world, there are still places that the concept of service excellence still means something. Well done all!
Thanks so much for the kind words mate, I really appreciate your support! 🙌🏻💯
What kind of person books a time for 1 o'clock and then shows up at 11? That's just bizarre behavior.
Depends how far he'd come, it's only a bus and a train connection too quick, but yes, I'd have gone for a late breakfast and maybe rocked up at 12.40!
Great episode…. Enjoyed 👏👏👏
Thanks mate so glad you liked this episode! 🙏
Wow this is riveting (no sarcasm, I know tone can be lost in text) craaazy. Does anyone know if white swing tags affect value in any way?
I picked up an explorer from an AD recently and only noticed the white tag was missing a month or two after the fact. Any knowledge on this would be greatly appreciated! Big fan of the channel btw!
It does affect the value because its technically not a ‘full set’
It does unfortunately affect the value, as so many collectors value it highly as part of the full set! Thanks so much for the support mate, really appreciate it 🙌🏻
AD’s = Absolute Dickheads
Thanks so much for response 😉
I’m a bit confused,you didn’t say if it was confirmed to be a copy,are the watch and card both 100% fake or just the card ?
The Daytona passed all our initial checks, however, we would never take a watch in with a doctored warranty card 🙌
@ I got you .. that’s very thorough 👍
One million percent great content.
Haha thanks so much for the support mate, it’s one million percent appreciated 🙌🏻
Another cracking episode and goes to prove people appreciate good customer relations
Really appreciate that mate so glad you liked this episode! 🙌
I really enjoyed the show keep doing these
Thanks for the support mate, the feedback for this series has been incredible! Definitely motivation to do more 🙌🏻
Wow, what a close call! 😅 Always gotta be vigilant!
Hi
Charlie, I hope you and all your family and team are all keeping healthy another great insite into the daily routine and running of the company i always enjoy watching and listening and, most of all, Leaning i am looking forward to watching the next chapter next week until then i wish you and all the team at LWC are positive productive week ahead best wishes
Thanks for all the kind words mate, really appreciate your support as always! So happy to hear you’re enjoying the new series, the next episode is arriving very soon so stay tuned! Hope you’re well, all the best 🙌🏻💯
@thehonestwatchdealer thank you, Charlie, for wishing you and all the team a healthy positive joyful happy productive week ahead 😊
So, was the watch fake or real?
Glad you dodged the wasp and didn't get an 'epileptic shock' and need a pen, lol.
Love your wall clocks
They’re great aren’t they mate 👌🏻
First and foremost, was the actual watch real?? In regards to the card, I have heard of AD's making sure a buyer does not sell a watch in the first 6 months (or a given time frame), so if they issued the watch in January and requested that it not be sold by the client in 6 months, that put's the date on the card to July. Not a huge mystery here in my eyes especially if the watch is indeed real. And you could buy the watch naked, w/o card right? If this was indeed a superclone, then this is a much bigger scam IMO. But it appears here that the watch at least checks out...
I am confused as to whether the watch was fake or not as per the title.
AD’s are bastards man.
I’d be mad if I bought a watch from an AD and they future dated the warranty card. What happens if there’s an issue that arises with your watch and you need the warranty, but the time window hasn’t started?
The watch passed all our checks, however, we’d never stock a set with a doctored card or without the warranty card 🙌🏻
Imagine if AD’s started doing this to control the resell game. The watch market is becoming the Ferrari in the car world. Disgusting treatment this is.
Another great episode! Cant wait for the next one!
Thanks for saying mate, so glad to hear you’re enjoying the content! The next episode is arriving soon, so stay closely tuned 🙌🏻💯
@@thehonestwatchdealer Will do. I hope to visit in the next 3-6 months to buy a Pepsi.
Good content mate ....Joes a waste of space 🙂uses Chat GPT ffs wouldnt trust him with a casio 🙂
Haha thanks for the support mate, I really appreciate it 🙌🏻
Would LWC buy a Rolex, full set but without a white swing tag?
In fairness, you did say the machine by itself Charlie! But my god he uses a black bin bag as gloves
Haha, he’d say he’s resourceful 🤣🙌🏻
soooo... if he comes back again in 07 then it would be fine?
18:39 My dream datejust combination
Such a stunning timepiece isn’t it 👌🏻
Good spot, date is in the future... (???). Seems like a fairly obvious spot unless you can't read dates.
100% professionals.
Thanks Paul, appreciate that mate 👍
I think Joe will be playing UB40 on his phone soon
Your spread is crazy 😅
Imagine being that guy and going back to rolex if they see this before he comes in the store.😂
FIRE!!!!
🙌🏻💯
wide boy watches.. rlx is interesting but they just do not suit every1
The client just needs to wait a month or so and sell, the watch is legit, the card is legit, obviously he cant include the receipt with the watch when he sells elsewhere.
This video is clickbait
It was a supposedly doctored warranty card not tbe watch clickbait
I think a 10 year old would be able to spot that tbe card was postdated. What was the outcome of tbe phone call?? Why didn't you contact Rolex to make sure all was legit???
Sounds like you need to put your younger staff through some training.
Your web site photography is the best I have ever seen-- apleasure to see.
Thanks so much for saying mate, I really appreciate it 👌🏻
why not just buy the watch as if it was naked? I mean the watch was real... Assuming he had the box and that was real too
That is not Charlie's business model to sell watches that are flawed, e.g. missing the card
We only look to stock full complete sets here at LWC 👍
You mean he took the watch to a doctor ? 😂 or.....
lol did he come in a Delorean
So the watch itself is real? Why not buy it naked?
We would never sell a naked watch, we only stock fully complete collectors sets. We have our strict protocols and procedures and we stick to them no matter what! 🙌🏻💯
Card does not matte at all common is watch real ? If watch is real who cares about card
Because newer watches are worth more, have more left on their warranty and service. Would you want to pay more for an older watch pretending to be a newer one?
I care about the card. I would never buy a watch, Rolex or other brand, that was not full set.
This is what annoys me about watches . Too many people in this just for the Money . We buy the watch not box or papers . As long as the watch is Genuine then i dont see what the issue is .
Yes dear.