What an amazing team creating huge transformative impact on society. They deserve a bharat Ratna. Such an emotional episode so beautifully created by Shantanu❤
I think the progression to a product company is just brilliant. They have a great data set of all the issues one would have with an RO(through their services business). Fix those issues and you've a great product! A great episode and truly a great journey of building such a complex service business. Kudos to entire team!
Hey, I wanted to take a moment to express my sincere appreciation for the incredible content you produce on TH-cam. Your videos are not only engaging but also exceptionally well-crafted and insightful. The effort and passion you put into each piece truly shine through and make a significant impact on your viewers. Thank you for consistently delivering high-quality content and for inspiring and educating us with your creativity and expertise.
@@shantanudeshpande I wanted to extend my heartfelt thanks for your prompt reply. Your quick response is greatly appreciated and speaks volumes about your commitment to your viewers. It truly made a difference and reaffirmed my positive view of your company.
Very respectful. First indian company i feel proud abt. When i amnin india willbuse ur services. Real indian entrepreneurs. Also to add SHANTANU is a great guy
These discussions are incredibly insightful and helpful. Shantanu is an amazing host who makes the topics engaging. The practical advice offered is spot on, and it has really added value to my understanding. Thanks a ton !
Personally I love UC. Every customer feedback that u mentioned is real. They launched in riyadh and before the launched i was craving UC bcz of the kind of value addition that they do to our life. Amazing job UC team.🙏🚀👍
I am still sceptical abt services business , coz standardisation is difficult and there are many leakages . However they introduced water purifiers which could be a killer move coz ticket size is 18000 and installation cost is minimal, plus you can standardise it. After two years user anyway has to come to you for service which will be repetative. They can expand to even tier 2 and tier 3 cities with water purifiers.!!
As a thank you gesture, one suggestion. Do something to prevent the leakage. Many many folks book your partners directly, thus depriving the company it's share. May be a incentive program to report/avoid this or whatever.
I have seen otherwise. Surprisingly partners I have come across insist that I book through platform. And are genuinely grateful for the company existence and operations. Makes me very happy.
Dude, @urban company, I don't know what success you are talking about. I placed order for @Native water purifier a week ago, paid up entire amount. Every day I get a message saying it is delayed and delivery is pushed forward by a day EVERY SINGLE day for the last 10 days!!!!! Disgusted, I have raised a query on your chat for cancellation and refund. NO RESPONSE!!!! There is no phone number to reach you. What happens now??????????😢
This is the problem as exemplified by the interviewer himself. Urban sent you a good carpenter. You started engaging him directly after that. The business model suddenly looks shaky if there is no repeat business
Urban company can get their top performers to present their best practices for other partners. Also please think of ESOPS for partners too. And get some of your partners into management in things like operations, customer care. They will have unique insight.
Every thing is great ,but now a days company policy towards their on field working teams are very harsh ....they just block worker id for reasons that are genuine but they simply block workers from their work even if customer cancels orders ....urban company is going to loose talanted workers.....its their biggest drawback...
This company might be doing well in business, but when it comes to ethics, they're worse than a typical shady operation. Talk to any employee, and they'll share stories that are hard to believe-it's brutal for them. The profit margins are a joke, and the idea that they're making employees or partners independent is a complete myth. I've spoken to several UC partners, and the conditions they endure are appalling. The support is non-existent, and if you dare operate in their service area without using their app, they threaten you. Partners are forced to buy everything from UC at inflated prices, leaving no room for profit. There's no life, no ethics, and no future working with this company. I used to respect the founders, Varun and Raghav, but after hearing what the partners go through, that respect is long gone.
Guys when talking in india why do you speak in terms of million. Common people have to convert it to understand it instantaneously as all our life we are educated in crores not million
The company doesn't support the professionals and this is a fact.If the customer cancels a booking,then the entire professionals profile will go haywire and a video pops up that the professional should watch a video of Mr.khaitan and the profile will be unblocked,even if there is no fault of the professional.
Thank you for making these videos and sharing insightful discussions. As you’ve traveled a lot, lived in different countries and interacted with folks from different states and cultures, I don’t need to explain you how most of the people from other countries and communities take pride in their culture and language. Next time try to say Pune and not Poona. Because what people like you say gets promoted directly or indirectly.. I totally understand name of your company and not even asking you to change it. But when it comes to city names, let’s take them as Pune and Mumbai. It’s because Marathi people haven’t preserved their language and culture, the Marathi identity is slowly vanishing… I could write all this in fluent Marathi, but I wasn’t sure if you can read it. Not a troll comment.. think about it.. It’s on the people to promote and take pride in their culture.. Observe how other communities are doing it silently..
Urban clap or no broker or any company which has app are it based company most of the people do not have skill to do work. In urban clap basick skill like to make drill can't be done. They just know how ton say Hello but does not solve problems. I am tired this app based company.
I really feel people in India should stop using their hands and torso gestures while speaking. It slows down your articulation and is not encouraging for your vocabulary as well. These individuals who are part of the cream of the society are having difficulties speaking well. Maybe this is the reason why India is becoming a cheap copy of the west. Our vocabulary is not getting stronger if we keep using our body to talk.
Just a bunch of bullshit!! Partners earn 44K moving to 2 BED ROOM houses with Living spaces and sending kids to convent schools. Bro what are you talking about. Are you high??
I live in Bangalore, and have been hoping to use UC for the last 7 years, in an apartment complex with over 2000 homes… but no Urban Company coverage 🙁 @urbanconpany
One of the few startups that actually solved a very real existing problem.
What an amazing team creating huge transformative impact on society. They deserve a bharat Ratna. Such an emotional episode so beautifully created by Shantanu❤
Unbelievable growth story of Urban Company making such an impact on ecosystem wherein no one thought a buisness can be built
I think the progression to a product company is just brilliant. They have a great data set of all the issues one would have with an RO(through their services business). Fix those issues and you've a great product!
A great episode and truly a great journey of building such a complex service business. Kudos to entire team!
Hey, I wanted to take a moment to express my sincere appreciation for the incredible content you produce on TH-cam. Your videos are not only engaging but also exceptionally well-crafted and insightful. The effort and passion you put into each piece truly shine through and make a significant impact on your viewers. Thank you for consistently delivering high-quality content and for inspiring and educating us with your creativity and expertise.
I swear man, its the best❤
Means a lot Mohit thank you
@@shantanudeshpande I wanted to extend my heartfelt thanks for your prompt reply. Your quick response is greatly appreciated and speaks volumes about your commitment to your viewers. It truly made a difference and reaffirmed my positive view of your company.
Very respectful. First indian company i feel proud abt. When i amnin india willbuse ur services. Real indian entrepreneurs. Also to add SHANTANU is a great guy
Just completed the episode. Thank you Shantanu bhai for what you do. You content truly creates an impact. More power!
Your podcast interviews are gold mine of insights
These discussions are incredibly insightful and helpful. Shantanu is an amazing host who makes the topics engaging. The practical advice offered is spot on, and it has really added value to my understanding. Thanks a ton !
I am amazed how did they start and actually scale all over India. To enroll just barbers across big cities would be a Herculean task
Thank you for the time worthy conversation.
UC is the best service company till date.
Thank you for this episode Shantanu ❤❤
Ikea is one of the easiest and the most well engineered furniture in terms of self assembly. I was so surprised at the first 5 mins
founder came well prepared for the session.
Great story at the start Shantanu, proper impact story
Personally I love UC. Every customer feedback that u mentioned is real. They launched in riyadh and before the launched i was craving UC bcz of the kind of value addition that they do to our life. Amazing job UC team.🙏🚀👍
Fantastic insights
Wow! Just wow! More power to you all
Urban is a great company
thank you for this enlightening conversation
I am still sceptical abt services business , coz standardisation is difficult and there are many leakages .
However they introduced water purifiers which could be a killer move coz ticket size is 18000 and installation cost is minimal, plus you can standardise it. After two years user anyway has to come to you for service which will be repetative. They can expand to even tier 2 and tier 3 cities with water purifiers.!!
This was very insightful and inspiring. Thank you for such a lovely experience
Super amazing episode!!!
You should make a RO that dispenses hot and cold water
Aam aadmi: needs a service, books urban company
Shantanu: needs a service, calls Abhiraj!
As a thank you gesture, one suggestion. Do something to prevent the leakage. Many many folks book your partners directly, thus depriving the company it's share. May be a incentive program to report/avoid this or whatever.
I have seen otherwise. Surprisingly partners I have come across insist that I book through platform. And are genuinely grateful for the company existence and operations. Makes me very happy.
Great episode!
How is my experience with UC+IKEA Assembly folk EXACTLY the same? Including staying in touch with the service person beyond the app!
Bhai add subtitles Please For better understanding
Please call the CEO as well
Abhiraj name was taken so many times. Why could he not join the conversation?
The duo explained their business quite amazingly!! But when we look at the Urban Company reviews, it's abysmal.
Nice content❤
Dude, @urban company, I don't know what success you are talking about. I placed order for @Native water purifier a week ago, paid up entire amount. Every day I get a message saying it is delayed and delivery is pushed forward by a day EVERY SINGLE day for the last 10 days!!!!! Disgusted, I have raised a query on your chat for cancellation and refund. NO RESPONSE!!!! There is no phone number to reach you. What happens now??????????😢
Didnt shantanus first story tells the biggest peoblem for UC as the people called the carpenter directly and not commishining the UC
❤
🎉
Anhaaa!!
Please bring Moglix Founder. It is my humble request
This is the problem as exemplified by the interviewer himself. Urban sent you a good carpenter. You started engaging him directly after that. The business model suddenly looks shaky if there is no repeat business
👍
Urban company can get their top performers to present their best practices for other partners.
Also please think of ESOPS for partners too.
And get some of your partners into management in things like operations, customer care. They will have unique insight.
Let them also speak Mr. Anchor
Every thing is great ,but now a days company policy towards their on field working teams are very harsh ....they just block worker id for reasons that are genuine but they simply block workers from their work even if customer cancels orders ....urban company is going to loose talanted workers.....its their biggest drawback...
This company might be doing well in business, but when it comes to ethics, they're worse than a typical shady operation. Talk to any employee, and they'll share stories that are hard to believe-it's brutal for them. The profit margins are a joke, and the idea that they're making employees or partners independent is a complete myth. I've spoken to several UC partners, and the conditions they endure are appalling. The support is non-existent, and if you dare operate in their service area without using their app, they threaten you. Partners are forced to buy everything from UC at inflated prices, leaving no room for profit. There's no life, no ethics, and no future working with this company. I used to respect the founders, Varun and Raghav, but after hearing what the partners go through, that respect is long gone.
Dhoondne mein fatt....matlab problem hota hai😅
Guys when talking in india why do you speak in terms of million. Common people have to convert it to understand it instantaneously as all our life we are educated in crores not million
The company doesn't support the professionals and this is a fact.If the customer cancels a booking,then the entire professionals profile will go haywire and a video pops up that the professional should watch a video of Mr.khaitan and the profile will be unblocked,even if there is no fault of the professional.
Thank you for making these videos and sharing insightful discussions.
As you’ve traveled a lot, lived in different countries and interacted with folks from different states and cultures, I don’t need to explain you how most of the people from other countries and communities take pride in their culture and language.
Next time try to say Pune and not Poona. Because what people like you say gets promoted directly or indirectly.. I totally understand name of your company and not even asking you to change it. But when it comes to city names, let’s take them as Pune and Mumbai.
It’s because Marathi people haven’t preserved their language and culture, the Marathi identity is slowly vanishing…
I could write all this in fluent Marathi, but I wasn’t sure if you can read it.
Not a troll comment.. think about it.. It’s on the people to promote and take pride in their culture.. Observe how other communities are doing it silently..
The city staff show a lot of attitude and speak rudely to the professionals.
Urban clap or no broker or any company which has app are it based company most of the people do not have skill to do work. In urban clap basick skill like to make drill can't be done. They just know how ton say Hello but does not solve problems. I am tired this app based company.
I really feel people in India should stop using their hands and torso gestures while speaking. It slows down your articulation and is not encouraging for your vocabulary as well. These individuals who are part of the cream of the society are having difficulties speaking well. Maybe this is the reason why India is becoming a cheap copy of the west. Our vocabulary is not getting stronger if we keep using our body to talk.
Thats why west folks jokes about our head tilts gestures
A little is correct but doing it this much just creates a distraction of sorts.
😂
Don't be too logical, they are just doing what works for them, f**k wester guys, we don't need their validation.
Just a bunch of bullshit!! Partners earn 44K moving to 2 BED ROOM houses with Living spaces and sending kids to convent schools. Bro what are you talking about. Are you high??
I think Only Billion dollar startup that is actually creating value for Indians...Not a Toilet cleaning apps like Zepto, Zomato etc
I live in Bangalore, and have been hoping to use UC for the last 7 years, in an apartment complex with over 2000 homes… but no Urban Company coverage 🙁 @urbanconpany
Where exactly in banglore?