Sadly on one side of the treadmill frame the holes do not align together and the bolt screws will not go in. The treadmill will not fold up due to the right side of the main tread hits the right handle bar.
Sunny support is GREAT. I'm 81 yo and friend was helping me set it up and the 'packing belt' was not supposed to be removed. May I recommend big bold red lettering on that packing belt, because between the two of us, it was removed as the print was small. I called Sunny Support and Geri instructed me on how the fold the front legs down as the hydraulic engaged as soon as that 'packing belt' was removed. Should have watched this video first as it's extremely informative/helpful. Labelling the bolts on the video as they are inserted would have been great too. Thx a bunch
Thank you do much for the wonderful feedback! We take pride in making sure we not only are providing a quality product but that our customers are satisfied as well!
So basically this treadmill comes all built up, just need to put a few bolts in? -how long is the power cord? -also the length of the running belt is considered small, medium or big? -does it shows steps # without the app? -does the treadmill stops after a certain amount of time of inactivity? if so how long -if i go bathroom 3 mins, does my steps and running time resets? 😊 pls answer fast, I want to maybe buy this soon!
Hi! Our customer support team can happily answer all these question for you! Just copy an paste them over in an email to support@sunnyhealthfitness.com and we can answer them right away! 💪 - Sunny Social media team
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Sadly on one side of the treadmill frame the holes do not align together and the bolt screws will not go in. The treadmill will not fold up due to the right side of the main tread hits the right handle bar.
We'll be happy to help! Please forward a short video to our team at support@sunnyhealthfitness.com
Same issue here.
Sunny support is GREAT. I'm 81 yo and friend was helping me set it up and the 'packing belt' was not supposed to be removed. May I recommend big bold red lettering on that packing belt, because between the two of us, it was removed as the print was small. I called Sunny Support and Geri instructed me on how the fold the front legs down as the hydraulic engaged as soon as that 'packing belt' was removed. Should have watched this video first as it's extremely informative/helpful. Labelling the bolts on the video as they are inserted would have been great too. Thx a bunch
Thank you do much for the wonderful feedback! We take pride in making sure we not only are providing a quality product but that our customers are satisfied as well!
So basically this treadmill comes all built up, just need to put a few bolts in?
-how long is the power cord?
-also the length of the running belt is considered small, medium or big?
-does it shows steps # without the app?
-does the treadmill stops after a certain amount of time of inactivity? if so how long
-if i go bathroom 3 mins, does my steps and running time resets?
😊
pls answer fast, I want to maybe buy this soon!
Hi! Our customer support team can happily answer all these question for you! Just copy an paste them over in an email to support@sunnyhealthfitness.com and we can answer them right away! 💪 - Sunny Social media team