Did I Ruin My Diamond Art Club Spooky Stories 😱👻🎃 Glue Issues
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- เผยแพร่เมื่อ 4 พ.ย. 2024
- Hi, Friends, eeeks! Having glue issues with my canvas. I finally had to do something because although I am enjoying seeing this diamond painting come to life the glue is horrible. If it was only part of the canvas I'd have been fine. I would have just worked through that section but it was so much more.
I just wanted to share my experience as I would with any company. Hopefully DAC will let their department that pours the glue know there was an issue with it and they can look into it. It might have only been mine 🤷♀️
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Other Items that I have:
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💫Tabs for mini binder (they get covered up by the sheet protectors)
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The Four Love Languages • Gary Chapman - 5 Love ...
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Wow, awful customer service. For the money they charge, the least they could do is send the adhesive for free.
That's what I thought. I wasn't asking for my money back or anything. I thought if they could send the glue I could fix it. Especially since I had completed so much. I didn't want to send the canvas back for them to do a quality check because of how much I had done plus this is my canvas for Oct-Nov.
I am enjoying how the it is coming along. Now that I added the glue it's much better.
Appreciate you stopping by :)
I love the image on that canvas, I really hope that the glue got rid of you issues 💜💜💜
How sad about the customer service. I’m hearing more and more stories about how they’re not making it right for customers. The canvases are expensive and I feel like they could make it up with a “cheap” (compared to all their other items) bottle of glue. If they don’t want to pay shipping why would you?!?
Exactly about the shipping. I thought considering how much I've spent with them that a bottle of glue was not too much to ask for. Thanks for visiting :)
I've watched your channel for a long time and I feel certain you have spent thousands of dollars with DAC. Shame on them for being petty about fixing their issue.
I have not had a good experience with customer service at DAC. Never, ever, offer even a slightly negative review on any aspect of a DP or you get RUDE emails from them! I was shocked!
Wow, you'd think they'd be grateful since it does help them. I don't know if they can reply to the reviews but that would be nice, so then they can say thank you for the feedback. Sorry for the rude emails.
Thank you for watching :)
I’m sorry 😞 DAC is the one who should apologize, not you. I had a different issue and similar customer service experience. I’m done with DAC. Their treatment of artists, customers and the way their competitors have been treated are enough. I’m voting with my dollar. Good luck with your project.
Thank you, adding the glue has helped. I am on my third 4x5 and so far so good. Hopefully the rest of the canvas will have no issues. I'll keep you all updated.
We spend so much $$$ with them, you'd think they would do more (like send glue so I can fix the issue). Sorry you had a not so good experience too.
Thank you for watching.
Glad it seems like it worked out ..I was gonna to suggest that Diamonds by Teeda has a video where she uses that adhesive on a canvas...sad that DAC wasn't more helpful..🌈
I'll have to check her video out, thanks. I really would have loved if they would have sent the glue. I really thought that was quiet reasonable but oh well. I am still loving the canvas, especially now that the glue issue is fixed. So far so good 🤞 Have a wonderful day :)
I'm doing my 1st dac dp and have had nothing but trouble with it. Worst canvas I have done. Not keen to do another. I found customer service useless to.
You can use doible sided adhesive that youu get from Michaels or hoby lobby with the alene adhesive glue. Should work. Or you can just use the double sided adhesive
Thank you :)
They should have made that right. 🌈
It would have been nice if they sent the glue. We spend so much for a premium canvas. I understand some slip through the quality check, I thought for sure they'd send the glue so I could fix it. I didn't want to return the canvas since I had completed almost half of it.
Still enjoying seeing it come to life.
Thank you for watching :)
I have heard others share that the glue lately tends to be unevenly distributed and, oftentimes, will allow for the drills to slide around until it cures enough.
I wonder if they are cranking them out too fast.
Thank you for watching :)
I normally watch your videos on TV so I don't get a chance to respond although I do answer you in my head but that doesn't help you 😂. I'm glad the glue you bought seems to be working fine - hopefully you won't have any more problems with your canvas - it's coming along nicely - I'm kind of regretting that I didn't get this one. 🌈
It is a really cute canvas and I am glad I have it. Would have liked more glue but thankful to work on it non the less :)
I do that too with answering in my head or I will say to myself that I'll come back to answer.
Thanks so much for watching :)
I bought the dot adhesive for a dots box that had no glue on a small section..it worked pretty good
Good to know thanks :)
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Sorry you are having so many problems. We are supposed to enjoy our paintings. I have actually used both of those glues, DAC and Diamond Dotz. It was on an off the canvas project that was having glue issues. I found the Diamond Dotz was not very sticky, but the DAC one was great. With the extent of the issue you are having, if you sent it in, they may have wound up sending you a new one. I did see a creator once working on a painting in a live, come across a section on a DAC painting that didn't have any glue on it. I don't remember what they did about it though.🙂
Thankfully the Diamond Dotz one worked. They said I could send it to them so they could have it checked. I didn't want to send it to them as I was close to half way mark so I didn't pursue that route. I wasn't sure if that meant they would send a new one or they would check it and let me know what they thought 🤷♀
I do love the image and am loving how it's coming along.
Thanks for stopping by :)
Dac wanted me to ship mine back… but it was a drills and chills, I asked for a credit even if it was small since I already did alot of work..but they said no:/
So crazy, I don't think it's too much to give a credit. Especially since it means you'll be spending more money with them.
I’ve noticed if I use release paper it’s been making my canvas less sticky. To the point where I add glue to the canvas.
This has been various company’s canvases. Maybe it’s the change of weather.
Regardless- I’ve switched back to only using the clear release sheet that’s originally on the canvas.
Interesting. I haven't had it this bad before. So not sure what happened with this one. Some drills were literally scrapping the canvas. I will keep this in mind though. Thank you.
I think you over saturated that canvas. That will take forever to dry
It actually only took a few hours but I didn't touch it until the next day. It did look like a lot.
Thanks for watching. :)
The slippery glue has happened with my last 2 dp :/
I wonder what is going on. I'm thinking that maybe they are cranking them out too fast to keep up with the demand, not sure but seems like it could be.
Thanks for watching :)
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Hi, Raquel, thanks for watching :)
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Thank you for watching :)