Farina Marcina actually you are very very wrong they have among the highest satisfied customers and the cars nowdays awsome designer x BMW and engineering fantastic.
Yep my Kia GT is excellent.. Farina: You know nothing and must be living in 2007. Kia and Hyundai and producing some serious cars now such as i30n and Stinger.
@@MoreThanCars seems 49.5% of owners refuse to accept there are problems and 49.5% of owners won't take McLaren to task ... and then there is about 1% who do something.
Amen brother. My 993 is still going strong. McLaren is a young company when producing massed produced cars. They will eventually get it right, but will take time and a ton of pissed off customers.
The worst thing is that McLaren do not seem to be fully behind their cars. And those insane parts and labour prices! Incredibly disappointing. If at least there would be some open and honest communication, that would be a foundation for some trust.
Have a look at Nick Murray's channel and how many problems he's having with his 911. Porsche have had it for four months now, and it's his second one he's had many many problems with.
Just shocking to hear this - seek legal advice immediately my friend a full refund plus, legal fees's plus, your wasted time and compensation - DO NOT settle for any reduced buy back offer
I had almost the exact same experience with a new Lotus Exige last year. Watching you talk, I can 100% relate to your frustration. We got the FCA involved and after a long 6 months, we got our money back and returned the car. It consumes your life this sort of thing. I wish you all the best.
you want to talk about stuff? How about one of the most reliable manufacturers in the world, Toyota, had cars a few years ago that were killing people by the gas pedal getting stuck at full throttle. You idiots want to listen to ONE guy out of millions of owners. Maybe go watch dragtimes channel. He has had no problems with this car and he beats the hell out of it.
@@Executiveinvestments- Lol you're comparing the LARGEST automaker by yearly sales to McLaren? Of course Toyota are going to have to recall some cars...... it's about the ratio of cars sold to the defective ones, yes a McLaren is not going to be super reliable but this is not very good.
@@chrismackay9268 Yes I am comparing most reliable car company in the world. You bet your ass I am kid. And has NOTHING to do with yearly sales. The cars of the most reliable car brand were killing people. So stock being a little bitch. You dont even have a car so dont worry about it kid.
WINNING Why are you throwing your toys out of your pram and being such an aggressive twat? There’s a huge number of stories similar to this about McLaren, failing cars and terrible customer service. So what if Toyota had to recall some cars? What an earth has that got to do with this? Stop being a keyboard warrior and try being a decent human being.
This is somehow funny because Honda refused to build the engine for the Mclaren F1 when McLaren , who saw how good the NSX was (the original one) tried to get Honda to make their Engine then having to turn to BMW!
As much as I love the presence of McLaren's, I'm still not sure if I'd actually ever buy one myself. Vin Wiki's stories about how multiple 650S's all died on the track (within hours of use each time) and McLaren refusing to replace them or even pay for repairs each time, all because apparently they weren't officially designed for track use (lol), and this also despite all the other super cars they used for track days not having the same issues (Ferrari, Lamborghini etc). Then you have yourself, Solomondrin and others who have had awful reliability and issues with theirs too. These cars simply do not seem particularly reliable and the customer service appears to simply be awful unless you're some TH-camr with hundreds of thousands of followers or raise a massive social media stink or whatever. Honestly it seems like unbelievably poor customer service that it even took you this long to get a solution, especially for such premium priced vehicles.
@@Gobbbbb hahahaha I've tracked both my McLarens you don't know shit, you book in a pre and post check with the dealership for tracks days and it keeps your warranty, I've done this 4 times. It's hilarious that 4 other idiots who also don't even own the cars think the same.
Yeah it’s went off the brand to buy list. I’ve had only the one bad apple car wise from factory new and would never wish to continually chase up faults again. Sad such a great brand is well going to shit. Bring out too many Cars mclaren and obviously build quality has nose dived. This isn’t a small problem too many of these are Cars are failing and word and social media is hammering home what people are dealing with. If I was at Mclaren I’d be ashamed at the treatment to their not so loyal Customers now.
The majority of things wrong with a bl product were fixable obvious fault that didn't cost a huge amount to fix , a mclaren is becoming the butt of all bad super car jokes , you would never buy one without a warranty unless you are into self abuse
Just buy an aston martin i think it looks classy and to be completely honest its the kind of sports car that can only get decent woman to drop their panties, and not the crazy bitch ones that laugh like maniacs and text their friends every 30 seconds about how tiny my penis is.......... Too much? '_'
I was *very* seriously considering purchasing a pre-owned McLaren. Just watched this video and *immediately* decided “no way!” Thank you for providing an invaluable public service.
My friend, take my advice. Do not just go according to what you heard in this video. This guy is just one McLaren owner. Rather, do some research into the brand (and especially the McLaren model you are interested in), by going on forums and or talking to other McLaren owners. There are several other McLaren 720s owners who have stated they haven't experienced problems with their car. Brooks of Dragtimes is one such person. And he often race his 720s. And I find it rather strange that someone would make a video encouraging people not to buy a vehicle from a band, simply because he's experienced problems with one particular model. And this guy seem so desperate, in that regard. Who does that? I'm not saying he shouldn't make a vid informing his viewers of the problems with his car. Others have done it before. But they do not get into this "do not buy a McLaren, or Ferrari, or Tesla, etc." They simply inform viewers/listeners of the problems they're experiencing with their car, and let them decide.
Tyran Mathurin : Thank you for your polite response. I judge McLaren not on the faulty workmanship their product is claimed to suffer, but on their record of poor service in satisfying their customer. One dissatisfied customer undoes the positive ambassadorship of 100 happy clients!
I wish he would just explain what has (repeatedly) gone wrong. I am half way thru and he hasn't explained other than how frustrated he is... Understandably so, but as a tech (not for a big brand as such, but I do live in a remote'ish area) I know how things can be to some degree and how communications can be bad. He says he had a lemon but doesn't explain much. Would be interested to know tbh. If he isn't respecting there request to not make social media posts then he can explain what issue(s) he is having. That being said I don't really care either way. Not like I even have Instagram anyways.
No not British leyland. British leyland cars were reliable generally speaking, done around 200,000 thousand miles in them, broke down twice. McLaren don't come close.
@@stuartchristie654 Imagine spending a quarter of a million pounds on supercars and getting treated like crap by their dealer. One should feel the touch of exclusivity when buying a supercar but it doesn't seem to be the case with Mc Laren.
Methane I work for Inchcape Toyota and I would be in so much trouble for not responding to a customer of a 15k Yaris let alone a McLaren. Even though people say they can afford the cars with that kind of investment into the brand I would expect so much more
I had a look at the 650s and it was nice, then this came out. Wasn't sure but thanks to your video that's it settled. Not buying a McLaren. Best consumer advice I've had! Thank you.
Do NOT buy any supercar or hypercar. Even normal cars are so fast these days that 95% of the car's power never gets utelised as most roads have speed limits of 30! Not to mention endless troubles, frustration, financial loss and even loss of marriage, mortgage. Just buy a GT-R, R8 or some cheaper Porsche (2nd hand).
Look I'm Zexy yeah, I also have a few buddies that have 911, 570s, F-Type, etc. every one of them has had some sort of problem or another. I plan on putting a lot of miles on this thing. I hope it lives up to the reputation. The only thing that scares the hell out of me about the car it’s the electric motors.
I hesitated just before Christmas on pulling the trigger on a 570GT after 3 years of trouble free R8 V10 ownership as I’m hearing so many people experiencing issues admittedly more 12c and 720s biased. It’s really put me off the brand and I’be watched cars sit for 6 months at my local dealer Ascot McLaren with shocking depreciation as people avoid them. I really do hope that they sort their s%%% out but until they do my money will be heading elsewhere. Really sorry that you are having such a torrid time Phil and I hope that you get your money back in a timely manner. Thanks for posting.
I can’t believe how bad McLaren are. Customer service is absolutely shocking and their cars aren’t much better. Instead of flying so called “influencers” out to Arizona they’d be better sorting their cars. Disgraceful company.
Mate, I can feel your despair and frustration. I've never bought anything anywhere near the value of a 720S but it's a horrible feeling when you feel ripped off and no one is answering or seems to even care. That company's management chain seems to be filled with useless seat warmers who don't care. Lack of care and lack of personal ownership is the ultimate sin in business. People like that should be sacked quickly before they bring down the whole business, and they failed at the most basic but the most important aspect of customer service: Communication! I am glad you got their attention in the end though, thanks to the power of all the people that supported you though social media and had the power of will to walk away from something you really wanted. McLaren should have refunded you the full amount, but I could tell you were relieved just to get it resolved with some loss. It's ok, live and learn. You mentioned in the resolution video that you might want to get another car from them in the future. Any time you start thinking that, re-watch this video and ask yourself if you want to feel like that again
I feel for you. When I bought my last BMW I phoned the Sales Manager and explained to him that I was very particular. I made it very clear that I accepted his terms and conditions but in addition I made it very very clear that I expected the car to be delivered perfect, to provide trouble free motoring and as a dealer I expected them to give me the service/experience promised by BMW. Clearly I was being an arse but I am very particular and have little time for the knobs that sell cars. He assured me that all would be fine and they could indeed meet my expectations. Needles to say it was terrible. Result after three month's: the dealer bought the car back off me and I got a credit from BMW UK. When we were doing the paperwork for the dealer to buy it back (something he'd never had to do before) I asked him if he'd remembered my first conversation with him - the look on his face was worth the aggravation. Unfortunately, it really is the people who shout loudest that get the results. I would put vinyl stickers all over it and park it outside the factory. Perhaps park it outside the CEOs house. I only really got results when I emailed all the global heads of BMW. Good luck and keep track of all your time.
Exactly.... Any brand at any time can give you problems. Look at the Coyote Mustang engines that tick. BMW has had fuel pump issues in the N54 they were forced to fix so owning one now isn't as bad as used car but new it would be a headache. You just never know. My 2009 BMW is great but I'm actually being forced to sell it soon but it runs like a champ. All it needed was a new charge pipe, coil/plugs and it was good to go. I opted to buy new shocks for it just because I myself am picky and I wanted to try out the Koni Active shocks and they were very good, I'd highly recommend them.
I cant even imagine how stressfull can be to buy a 300 f*akin thousands pound car and not getting any response from the company who built it on the fact that it doesnt actually work. I feel so sorry for you bro but I also admire you for standing your ground and reacting. Wish you the best
@@MoreThanCars Well, then I seriously hope for you it will be a rear engined, naturally aspirated 4.0 flat six that violently screams like a race car at 9000 RPM before you slot that manual gear lever into next gear ;-) GT3 Mk2 Manual. At least that would be my easy choice. All the best for you. Happy to hear McLaren bought your car back.
600lt in Mexico catches on fire, salomondrin senna fire, europe p1 fire and now I'm seeing this... I've never been a big fan of mclaren and with this just confirms my doubts
Because no other carmaker has had their cars caught fire. Not even Porsche... yeah right... And the 600LT in Mexico was some stupid person revving it stationary. What did you expect to happen. Yeah it's cool that it shoots flames but ffs don't rev it excessively when stationary.
@Auto blipper ahahahah, McLaren is too harsh to ride? Literally THE smoothest suspension, but they are the harshest? OK champ.... Disclaimer, not a millionaire, not a race carel driver, just a mere technician//armchair engineer and SIM racing hobbyist.
The guy in Mexico was revving the absolute shit out of his car, no fuckin wonder it burnt down. Not sure of the circumstances of solomondos senna but yeah
Great video.....this is the truth of ownership , not the fancy showrooms and online graphics . In this day and age this will be so damaging to them, and you’ve no doubt saved somebody else a lot of headaches
Some very experienced weekend racing friends, told me the exotic cars on the circuit are more then usually in the pits for repair well the Porsche’s are on the track having fun. I went with their recommendation and have not had one problem with my 911 GTS over 4 years.
Was torn between McLaren 570s, 720s , Ferrari 488 and Porsche 991.2 Turbo S , in the end the Porsche was just the better car. As I wanted a daily drive. Porsche has treated me like royalty, it’s been almost a year now and they still call and see how things are going and if they can do anything.
Too many McLaren horror stories going around for me, and I as well chose a Turbo S. Rock solid, useable performance ..... and a much better distribution network obviously.
I keep hearing these nightmare stories about mclaren service....its a shame...i cant afford one...but ive been looking at a 2012 12c spyder...after all these stories....im thinking again...thanx for the info...i hope they give you another car.
@@FukU2222 well that the point lambo use to be like maclaren great cars horrible reliability issue until audi take over now at least there dependable not toyota like reliable but i say any supercar that can make 60k miles without any unscdeule issue is consider a very reliable supercar gallardo hurracan 458 italia since most of these car will never see 60k miles in there whole life
Christ. Thank you posting this, it puts me off McLaren ownership. I purchased an Aston Martin for my mum and was tempted to get a 720S instead but I'm quite glad I didn't.
This is quite ridiculous - was considering picking up the 720s as my first mclaren, after seeing all the 720s failing that’s recently, I’ll stick to my Italian and German sports cars.
I don't know where they get their engines made but I think a lot of them come from former Soviet-Bloc countries. My friend's one sure did... it was always flashing its "Chechs Engine" light... :-)
Sounds like my SAAB 9.3T which I purchased from the dealer. Spent more time in the shop getting repaired than on the road - seriously. The warranty ran out - time not mileage - while it was in the SAAB dealership getting 'serviced'. My car had everything go wrong. For example, it went through 6 transmissions - all covered by warranty. The worst aspect about owning a SAAB was that the dealership wouldn't take my car back in on trade for a brand new one. They rather get soaked by their own horrible product via warranty service than taking their product back in exchange. That car was around $40K new and well over $40k in warranty servicing. No wonder the company's gone... I feel sorry for you... I wish I could afford to own a McLaren...
It’s such a shame, it seems that the entire McLaren organisation have their heads so far up their own arses they can’t see how much bad press they are getting...... don’t even get me started on the F1 operation 😡😡 I am sure Bruce is spinning in his grave 🙁
Was looking at Mclarens after seeing the huge price drops in a lot of their cars... Then saw a lot of these videos of customers completely displeased with the customer service and the cars themselves.. needless to say got a gt3rs and never looked back and never will the car is amazing!!!
i had an argument with them at the geneva autoshow and my sister even owned a 650s Spyder. she got rid of the car recently and it's because of all the issues you have stated. she has now since switched to a huracan evo. i wish you the best of luck of going after them. you don't deserve this treatment.
That's crazy my friend.... so many company they do that... before you paid they are so nice and loocks like really good and friendly people... after you paid... thats all... they kick you ass ... hope you can resolve this frustrating situation!!!! God first
Mate I feel for you and hope something gets sorted out. Quite disappointing to hear about your ownership experience let alone the overall customer experience. By the way this video was overly polite. I would have dropped a few f bombs if I was to make a video of this nature. 🤣 All the best.
Thanks for sharing your nasty experience mate! You saved me from the trouble of getting/owning a 570gt. Sorry about your ordeal and what a pity for such beautiful cars and brilliant drivers experience (based on others review) to have such a poor ownership package...
I’ve had the same issue with my 570S Spider. I had it for 18 months and it spent 3 months in repair at different times. One was a month long and same as you, days later it experienced the exact same problem, then back to the shop. I ended up selling it because where I live, I get 5 good months of driving per year, and it really sucks when my supercar is only available to drive half that time. Now granted, after dealing with Maclaren North America (where I live) and after some frustration with a terrible rep, they replaced him with a new rep who settled with me by offering me some financial compensation. So, I did get compensated, but it never makes up for having a car that doesn’t work.
Wow, wow, wow!!! I want one so bad (and that purple is amazing), but I can’t imagine paying for a nightmare like that and getting NO support from a company after spending that much money on a car! Looking forward to the aftermath on this one...
Thank you. This is very informative. I have a large Porsche collection and few other exotic cars but never owned a Mclaren, but always wanted to own one but was always worried about the reliability and especially when the closest Mclaren dealership to where I live is over 500 miles. I was under impression that their reliability has improved since the earlier MP4, and was seriously about to pull the plug and buy one, but after watching this video, I won’t make this mistake. Thank you so much for sharing with us.....I can’t afford sending the car 500 miles one way every time something goes wrong and it appears from your video, it is all the time. I own 8 Porsches including 5 special GT Porsche cars and I put lots of miles on each and everyone of these cars and I never have any trouble and only time the cars go back to service is to change the oil. That’s it. I can’t and won’t upset my life over owning a troublesome car. I will keep checking to see if they improve their reliability and customer service then I may reconsider buying one in the future. Mark Qandil
Was so debating buying a Mclaren, but in the end chose a R8 V10 Plus. It works every single day. I have a bunch of friends and acquaintances that have Mclaren’s and it’s humorous that when they all get together it’s endless conversations of all things that have gone wrong.
Thanks for this information, I was just about to buy. £159000 720S, no way after hearing your personal experience. I can’t tolerate poor and disgusting after sale service buy anyone! Thanks again
They can't even build a good f1 car, so why even think they can build a supercar. 500hp beetle's are faster around a circuit then a carbon tub 700+ hp mclaren
Sorry to hear about your experience. I am a Mclaren owner and to add balance, I have had the opposite experience. Great customer service with Mclaren Ascot, the car has been faultless...in fact the two worst car ownership experiences I have had have been with BMW (X7 engine kept cutting out) and Porsche ( cayenne 19 model, glitchy electronics)so I guess it is very personal. Having said all of that, you seem to have had a tough ownership time, good luck with future purchases 👍
I applaud your stance with McLaren, shocking how they treat their customers. In terms of your video, it seemed fairly repetitive (11+ minutes saying pretty much the same thing...)
wow, I was talking to people and ready to go tomorrow (last day of the year is always great for many reasons), yet I am reluctant to proceed with the purchase. It takes guts to be out there and share you been wrong by a company if such caliber. 🙏🏻 Thank you 🙏🏻 I hope you can resolve the issue the way you deserve.
Yup and it’s all done to customer care. Like I said in the video. They could have avoided my unhappiness just by picking up the phone. 3 reminders and still no call.
These videos don't help the situation, and been like it since the 12c. People seem to like and accept the worse quality car from italy just for the badge.
I had a great customer experience with my 7k pounds car. Being treated like this over a car worth hundreds of thousands of pounds is absolution insulting. I can't believe that situations like these even exist.
I have a son in a wheelchair, and I drive a Ford Focus 2001. My son now weighs 40kg and Im having problems lifting him into the car. I cant afford a more suitable car. This is a REAL problem man. I would die for a fucking VW Caddy, so its damn hard not to laugh over your issues.
I hear you mate and understand your frustration. I’m not in a position to purchase a supercar but I did make the unfortunate decision to purchase an MV Agusta motorcycle which has been nothing but trouble from the very first day. In the 2 1/2 years I’ve owned the bike, it has spent nearly a year back at various dealers! Here in Australia, there is nothing you can do. Bought a lemon? Live with it is the way it is here.
Considering somebody who can afford a £300,000 car can afford decent lawyers, let alone the local council trading services who can take them to the cleaners. The vehicle is not fit for purpose, it is broken and McLaren are obviously just not fixing it.
For me it is difficult to completely look away from McLaren because they are the most beautiful cars on the planet, inside and out. We should all be so grateful for social media, especially TH-cam so we can be forewarned. Last year I took the conservative option, buying a 2 year old 991.2, rather than a much older 12C that would have cost more. I was hoping to learn the British brand's reputation for reliability would improve over a few years of 570S production so that one could find its way into my garage, about 2022. Looks like I'll probably be staying with Porsche. Thank you brother for sharing your experience. I hope your issues have been sorted by now.
Does the UK have a lemon law like in the USA? In USA you would have legal grounds for returning the car and get a refund. I planned on having a McLaren in my garage in next 4 months. But not any more. Thanks for your video.
Very sad for you. You have worked bloody hard for that car. They have failed you. I was considering maclaren. Never now. What a shame for you. Thanks for the video. You have saved me a lot of money. Things go wrong. A measure of the company is how they deal with it.
If you had 400k+ followers then you might get more of a response, but saying that when Salomondrin's Senna burnt down he didn't get any response either.
Crossaxle A 600LT also burned down in Mexico and nothing has happened sooo yeah... and Salomondrin lost 300k after his senna burned down sooo yeeeaaaah...🙄😡🤬
@@eleazar5942 Lost 300K? I thought he had it insured for what he paid for it? Also, I've not heard of any other McLaren's suddenly burning down other than those two, Salomondrins was the most shocking but the one in Mexico far less so, guy was revving the crap out of it and it probably hadn't even been driven in. Edit: McLaren F1 car caught fire today in Australian grandprix lol, but that has a Renault engine if it matters
You purchased a high tech low volume sports car from a start up manufacturer with no experience with manufacturing road cars. Yet you are surprised you are having problems. British specialist producers have never been able to make a reasonably reliable car. Even volume makers have never enjoyed a good reputation compared to cars made in other countries.
I was looking at buying a McLaren but had my doubts after hearing about reliability and quality issues but this has cemented my decision not to get one. Thanks for posting.
I feel you and at the same time I thank you for your honesty. I was abt to purchase a 600LT and I've decided not to. Not just bcos of your clip but guys fr US as well as many others are saying the same thing. McLaren has quality issues, period!
Unfortunately I think you must have a lemon. I had a similar experience with a 997 911. Nick Murray has had a bad experience with his 991.2 911 but he does not think it's endemic. I doubt this happens will all 720s. The customer service does not seem good though.
@@MclarenMP412C- I don't buy what this guy is saying for a second. And by that I'm not implying that he didn't have a bad experience (s) with his 720s. But notice he stated, "do not buy a McLaren." He did not say do not buy a 720S. The question is, why would someone try to discourage people from buying a vehicle of a brand (which consist of an entire line up of cars), simply because he's had some problems with a particular model? And why would he consider selling the same allegedly bad McLaren product/brand to someone, if he is willing to go so far as trying to persuade folks not to buy vehicles from that manufacturer? I mean, does it really add up? I am not saying he can't inform us of the problems he's been having with his car. But simply do so, and let your viewers/listeners decide for themselves. Personally, I think there's a another motive here.
You have taken my video far too literally. Look at my old videos I genuinely love Mclaren as a brand. I have been shocked and disgusted by the way my bad experience has been handled. I admit I have had a lemon! The cars when working are good very good. Just watch out for the bad ones.
I was in the market for a 720 as well, but after this video I just put a deposit for a Porsche GT3. Porsche will never treat their customers like this. Sorry to hear mate . Wish you the best .
The owner of the company I work for spect a McLaren, waited a year to get it. He drove it home from the dealer and picked up his wife. The car broke down minutes later. Had it towed to McLaren. They claimed it was an electrical issue after and after waiting a week to get the part they replaced it. Five days later It did the same thing. He got rid of that car quick. Now he’s a Lamborghini owner and has had zero issues. I wish you the best of luck with your dilemma.
In all honesty iv had many cars in my time...maybe not as exotic as a mclaren but in my experience every time iv had an issue with any of my cars iv always had very poor after care, some worse than others. The simple fact is once they have your money they couldnt care less and it's that simple. I hope you managed to get this sorted though mate and I do know how terribly frustrating it is. Thing is it's not just cars that this kind of thing happens with...its usually everything!
Damn this is really disappointing, I'm a big McLaren it would be the first supercar I would want to own but hearing all these stories from people all of the world is really off putting. People who have great experiences don't talk it enough either which makes their brand look worse. Hard to feel much for TGE because how he acts infront of the camera sometimes but it's disgraceful that both of you have been treated like this, nobody deserves this treatment. McLaren are expanding too fast, not looking after their customers will be their downfall!
From an owner that had: - audi R8, then a ferrari F12 then the 720s straight out the audi never skipped a beat, f12 gave me a 8 months out of every year of owner ship with for 4 years of it with a less than 20k miles then on with the 720s after one track day then everything starts to break loss on it! I watched this with a 😢 so it wasn’t just me!
This is the first time I’ve watch any of your vids. After all that I really felt your frustration. However, you gave me the same frustration by not giving me one clue at to what was wrong with your car? I’m a mechanic and I would have really loved to know what components of your car failed and or kept failing. Just basic information I wanted to know after 10 minutes of feeling bad for your situation and got no completion. When car guys chat about what goes wrong with certain cars, the list becomes a record of what future owners can watch for.
I was in the process of finding my first ever dream car. Even my lovely wife agreed to a McLaren. But after seeing J Em’s vlog and then yours there’s no way I’ll ever buy British. For me I’m sticking with Italian. Thanks for letting us all know. This is one company that truly needs to start respecting its clients. Totally and utterly UN-BRITISH and UNACCEPTABLE.
Don't be like that, I bought an Elise last year and it's been 100% reliable - and brilliant to drive and own. The Toyota engines are as reliable as hell - try one!
As a 720 owner myself I find myself in two minds on videos like this. At a personal level I’m sorry you’ve had a bad experience and hope you get things sorted. However, I’m also pretty sick and tired of all the whining videos on TH-cam about cars going wrong - which are a small minority of the cars out there. I’ve had multiple McLarens and haven’t had a single issue with any of them over many thousands of miles covered. If you hate ownership so much, sell the car and buy something else!
Well that's put me right off. I'll stick with my Kia.
B G 🤣
@Farina Marcina Mmm, no, not even close.
Farina Marcina actually you are very very wrong they have among the highest satisfied customers and the cars nowdays awsome designer x BMW and engineering fantastic.
Yep my Kia GT is excellent.. Farina: You know nothing and must be living in 2007. Kia and Hyundai and producing some serious cars now such as i30n and Stinger.
Kia is now pretty good. So is Hyundai. They've improved tons over the last 15 years.
Low volume cars + arrogant company = dying brand hanging themselves
That arrogance came from Ron Dennis.... take a look at the factory to see how anal he was? AND it seems to be in the DNA now!!
Bruce would be disgusted!
Sorry to hear this. Hope you get it sorted. Not even remotely surprised however.
Let’s make some chaos!!! They won’t learn any other way...
Crisps
@@MoreThanCars maybe you should Learn... Sell the fucking thing and be done with it!
Get an Aventador they are really reliable.
@Du skrattar Du förlorar Du Expected? Yeah like you ever had any dealing with mclaren in your life. Fucking kids are unreal here.
Seems like McLaren road cars are as reliable as their F1 cars
😂😂😂😂 amazing
my hyundai elantra 2012 is more reliable
was thinking the exact same thing!!!... The Ron Dennis legacy lives on it seems
🤣
Ooooshhh
Congrats for being one of the few owners prepared to pull their heads out of the sand and call out McLaren.
The other owners are hating.... 👍 something has to be said... it’s not right.
@@MoreThanCars seems 49.5% of owners refuse to accept there are problems and 49.5% of owners won't take McLaren to task ... and then there is about 1% who do something.
UK build quality and service.
@@MoreThanCars And to think I was considering getting a 720s spyder.
@Auto blipper test drove a GT3RS and it was so slow and boring compared to a McLaren. Felt like an $80k car with a big wing on it
Reason #4,596 why you buy a GT3RS and call it a day.
Amen brother. My 993 is still going strong. McLaren is a young company when producing massed produced cars. They will eventually get it right, but will take time and a ton of pissed off customers.
The worst thing is that McLaren do not seem to be fully behind their cars. And those insane parts and labour prices! Incredibly disappointing. If at least there would be some open and honest communication, that would be a foundation for some trust.
or a R35 for half the price
Have a look at Nick Murray's channel and how many problems he's having with his 911. Porsche have had it for four months now, and it's his second one he's had many many problems with.
I'm sorry but Porsche are nothing like as reliable as their marketing suggests.
I can’t speak from personal experience but I hear 99% bad things about McLarens Customer care. Really sorry you’re having to deal with this Phil!
Thank you. If this saves one sale I feel I have helped! And saved someone else some pain.
Just shocking to hear this - seek legal advice immediately my friend a full refund plus, legal fees's plus, your wasted time and compensation - DO NOT settle for any reduced buy back offer
For us future buyers who just bumped into this video after 8 minutes of ranting... What went wrong with the car?
Youn Tune it won’t start. The attention triangle is flashing with an error.
Bad McLaren experiences are everywhere. Never, ever buy McLaren. Atrocious brand, atrocious reliability.
Ask Alonso - he’ll tell you all about it
James Joyce Anything made by British or French you just don’t buy.
McLaren are actually pretty good I'd rather deal with them rather than ferrari
@STIFLER Kraken Jay Leno has his f1 on 13k miles
@@nurbsenvi Wrong.... Bentley is one of the best car brands in the world. The new Aston Martin lineup is among the best. Just to name a couple.
I made a choice ; im buying a Porsche , 10x for your honesty
Edward Elray get the turbo or gt3 series
JDM KING got a gt3 touring best car I ever had but I must admit Nissan GT-R is a more fun car to have and love
I wouldn't buy a turboed car or boost a naturally aspirated car, it affects the engine adversely.
I had almost the exact same experience with a new Lotus Exige last year.
Watching you talk, I can 100% relate to your frustration. We got the FCA involved and after a long 6 months, we got our money back and returned the car.
It consumes your life this sort of thing. I wish you all the best.
My blood pressure was rising as I was watching this. Shame on McLaren!
Andrew Mattson we at McLaren think you are a shit customer..so piss off!
you want to talk about stuff? How about one of the most reliable manufacturers in the world, Toyota, had cars a few years ago that were killing people by the gas pedal getting stuck at full throttle. You idiots want to listen to ONE guy out of millions of owners. Maybe go watch dragtimes channel. He has had no problems with this car and he beats the hell out of it.
@@Executiveinvestments- Lol you're comparing the LARGEST automaker by yearly sales to McLaren? Of course Toyota are going to have to recall some cars...... it's about the ratio of cars sold to the defective ones, yes a McLaren is not going to be super reliable but this is not very good.
@@chrismackay9268 Yes I am comparing most reliable car company in the world. You bet your ass I am kid. And has NOTHING to do with yearly sales. The cars of the most reliable car brand were killing people. So stock being a little bitch. You dont even have a car so dont worry about it kid.
WINNING Why are you throwing your toys out of your pram and being such an aggressive twat? There’s a huge number of stories similar to this about McLaren, failing cars and terrible customer service. So what if Toyota had to recall some cars? What an earth has that got to do with this? Stop being a keyboard warrior and try being a decent human being.
That's made my mind up: I'll get the Fiesta.
Top Gear car of the year that. Well ST is.
@@deathcrashtest64 Great chassis, great engine and transmission, great value.
@@christopherkenney4766 Ye I've the last gen one
Don’t get the ecoboost, that’ll probably burst into flames too unless Ford get their fingers out their asses and fix the issue
Tell McLaren you are now going to purchase a Honda NSX, that will really piss them off.
Jarna Bryan Not really comparing apples to apples here are we.
James Taylor ....maybe so, but this particular apple has fallen pretty hard from the tree, or should I say lemon.
Sounds like an upgrade in reliability and a small performance loss which can be mitigated with some aftermarket assistance 👀.
This is somehow funny because Honda refused to build the engine for the Mclaren F1 when McLaren
, who saw how good the NSX was (the original one) tried to get Honda to make their Engine then having to turn to BMW!
honda NSX looks like a Hyundai
I'm binging on video's about disappointed McLaren owners: Long binge…...
As much as I love the presence of McLaren's, I'm still not sure if I'd actually ever buy one myself. Vin Wiki's stories about how multiple 650S's all died on the track (within hours of use each time) and McLaren refusing to replace them or even pay for repairs each time, all because apparently they weren't officially designed for track use (lol), and this also despite all the other super cars they used for track days not having the same issues (Ferrari, Lamborghini etc). Then you have yourself, Solomondrin and others who have had awful reliability and issues with theirs too. These cars simply do not seem particularly reliable and the customer service appears to simply be awful unless you're some TH-camr with hundreds of thousands of followers or raise a massive social media stink or whatever. Honestly it seems like unbelievably poor customer service that it even took you this long to get a solution, especially for such premium priced vehicles.
McLarens aren't designed for track use? nah
@@Driver_88 that's what McLaren claim, if you take it to the track it voids the warranty.
@@Gobbbbb hahahaha I've tracked both my McLarens you don't know shit, you book in a pre and post check with the dealership for tracks days and it keeps your warranty, I've done this 4 times. It's hilarious that 4 other idiots who also don't even own the cars think the same.
This is correct 👍
Yeah it’s went off the brand to buy list. I’ve had only the one bad apple car wise from factory new and would never wish to continually chase up faults again. Sad such a great brand is well going to shit. Bring out too many Cars mclaren and obviously build quality has nose dived. This isn’t a small problem too many of these are Cars are failing and word and social media is hammering home what people are dealing with. If I was at Mclaren I’d be ashamed at the treatment to their not so loyal Customers now.
Disgraceful mate, reject it for your own sanity, buy a Porsche instead 👍
McLaren; Beautiful SUPER CARS with British Leyland Reliability!
The majority of things wrong with a bl product were fixable obvious fault that didn't cost a huge amount to fix , a mclaren is becoming the butt of all bad super car jokes , you would never buy one without a warranty unless you are into self abuse
KG_ONE R bullshit why couldn’t they fix his car then?
Claudio AGMFilho Have you ever heard of British Leyland,I don’t think you get the joke cos they where renowned for been shite cars
Could be worse, could be Italian or American
Sky Bound actually Italians are much better than those trashy british cars.
My heart is bouncing between a McLaren and a Ferrari, I think you solved my problem
Just buy an aston martin i think it looks classy and to be completely honest its the kind of sports car that can only get decent woman to drop their panties, and not the crazy bitch ones that laugh like maniacs and text their friends every 30 seconds about how tiny my penis is..........
Too much? '_'
On Need For Speed?
Colin Jolivet buy the ferrari, its brilliant
I was *very* seriously considering purchasing a pre-owned McLaren. Just watched this video and *immediately* decided “no way!” Thank you for providing an invaluable public service.
My friend, take my advice. Do not just go according to what you heard in this video. This guy is just one McLaren owner. Rather, do some research into the brand (and especially the McLaren model you are interested in), by going on forums and or talking to other McLaren owners. There are several other McLaren 720s owners who have stated they haven't experienced problems with their car. Brooks of Dragtimes is one such person. And he often race his 720s. And I find it rather strange that someone would make a video encouraging people not to buy a vehicle from a band, simply because he's experienced problems with one particular model. And this guy seem so desperate, in that regard. Who does that? I'm not saying he shouldn't make a vid informing his viewers of the problems with his car. Others have done it before. But they do not get into this "do not buy a McLaren, or Ferrari, or Tesla, etc." They simply inform viewers/listeners of the problems they're experiencing with their car, and let them decide.
Tyran Mathurin : Thank you for your polite response. I judge McLaren not on the faulty workmanship their product is claimed to suffer, but on their record of poor service in satisfying their customer. One dissatisfied customer undoes the positive ambassadorship of 100 happy clients!
I wish he would just explain what has (repeatedly) gone wrong. I am half way thru and he hasn't explained other than how frustrated he is...
Understandably so, but as a tech (not for a big brand as such, but I do live in a remote'ish area) I know how things can be to some degree and how communications can be bad.
He says he had a lemon but doesn't explain much. Would be interested to know tbh. If he isn't respecting there request to not make social media posts then he can explain what issue(s) he is having.
That being said I don't really care either way. Not like I even have Instagram anyways.
I know a few people with mclarens, all of them have frequent problems.
Buy a Lamborghini
Who is running McLaren? British Leyland??
No not British leyland. British leyland cars were reliable generally speaking, done around 200,000 thousand miles in them, broke down twice. McLaren don't come close.
As a supercar lover I love Mclarens cars but I am seeing more and more negative comments about the support they provide. 🤔
@Andrew Mattson 😂
JayEmm on cars also mentioned the same issues with McLaren. I think you should collaborate with him.
Methane bang on, I know James and he despairs at the situation. His mate and father are shocked at the lack of aftercare
@@stuartchristie654 Imagine spending a quarter of a million pounds on supercars and getting treated like crap by their dealer. One should feel the touch of exclusivity when buying a supercar but it doesn't seem to be the case with Mc Laren.
Methane I work for Inchcape Toyota and I would be in so much trouble for not responding to a customer of a 15k Yaris let alone a McLaren. Even though people say they can afford the cars with that kind of investment into the brand I would expect so much more
I was gonna post the same thing ... I'm shocked that JayEmm's reported case is not an odd one out. Unbelievable.
Absolutely this.
I had a look at the 650s and it was nice, then this came out. Wasn't sure but thanks to your video that's it settled. Not buying a McLaren. Best consumer advice I've had! Thank you.
There are a few testimonials on TH-cam of people saying similar things.
Me as well!
@Over Opinionated Bogan 3. I could get in and out of it easier! The 650s has high sills that my long legs and body struggled to get in and out of!
Do NOT buy any supercar or hypercar. Even normal cars are so fast these days that 95% of the car's power never gets utelised as most roads have speed limits of 30!
Not to mention endless troubles, frustration, financial loss and even loss of marriage, mortgage. Just buy a GT-R, R8 or some cheaper Porsche (2nd hand).
This is exactly why the GT3RS is incredible!!!
Porsche in general.
Best brand in the world i have to admit
Lol, but high maintenance cost.
@@Ren_1106 who buys a 100k+ car and expect to budget on maintenance
I almost bought a Mclaren. I ended up going with the NSX. Not as fast of a car, but fast enough. Not one regret.
You will have your car for more than a month lol.
STIFLER Kraken William Devane is the man. Great actor. He also knows what’s up when it comes to gold and silver.
Look I'm Zexy yeah, I also have a few buddies that have 911, 570s, F-Type, etc. every one of them has had some sort of problem or another. I plan on putting a lot of miles on this thing. I hope it lives up to the reputation. The only thing that scares the hell out of me about the car it’s the electric motors.
@@cliffordernest7825 I can't blame you. When your NSX is out of warranty, who know how much it could cost to service those!
What do mean ' not as fast of car but fast enough'? That NSX does 3.0 sec 0-60 !
I hesitated just before Christmas on pulling the trigger on a 570GT after 3 years of trouble free R8 V10 ownership as I’m hearing so many people experiencing issues admittedly more 12c and 720s biased. It’s really put me off the brand and I’be watched cars sit for 6 months at my local dealer Ascot McLaren with shocking depreciation as people avoid them. I really do hope that they sort their s%%% out but until they do my money will be heading elsewhere.
Really sorry that you are having such a torrid time Phil and I hope that you get your money back in a timely manner. Thanks for posting.
Appreciate the support.
Mclaren is obviously understaffed. That's what it comes down to. They underestimated the service side of the equation.
I can’t believe how bad McLaren are. Customer service is absolutely shocking and their cars aren’t much better. Instead of flying so called “influencers” out to Arizona they’d be better sorting their cars. Disgraceful company.
Oh how I agree with that!!
Mate, I can feel your despair and frustration. I've never bought anything anywhere near the value of a 720S but it's a horrible feeling when you feel ripped off and no one is answering or seems to even care. That company's management chain seems to be filled with useless seat warmers who don't care. Lack of care and lack of personal ownership is the ultimate sin in business. People like that should be sacked quickly before they bring down the whole business, and they failed at the most basic but the most important aspect of customer service: Communication! I am glad you got their attention in the end though, thanks to the power of all the people that supported you though social media and had the power of will to walk away from something you really wanted. McLaren should have refunded you the full amount, but I could tell you were relieved just to get it resolved with some loss. It's ok, live and learn. You mentioned in the resolution video that you might want to get another car from them in the future. Any time you start thinking that, re-watch this video and ask yourself if you want to feel like that again
I have avoided buying a McLaren thanks to your video. I'll be keeping my Allegro until they sort these issues 😀
I feel for you. When I bought my last BMW I phoned the Sales Manager and explained to him that I was very particular. I made it very clear that I accepted his terms and conditions but in addition I made it very very clear that I expected the car to be delivered perfect, to provide trouble free motoring and as a dealer I expected them to give me the service/experience promised by BMW. Clearly I was being an arse but I am very particular and have little time for the knobs that sell cars. He assured me that all would be fine and they could indeed meet my expectations. Needles to say it was terrible. Result after three month's: the dealer bought the car back off me and I got a credit from BMW UK. When we were doing the paperwork for the dealer to buy it back (something he'd never had to do before) I asked him if he'd remembered my first conversation with him - the look on his face was worth the aggravation. Unfortunately, it really is the people who shout loudest that get the results. I would put vinyl stickers all over it and park it outside the factory. Perhaps park it outside the CEOs house. I only really got results when I emailed all the global heads of BMW. Good luck and keep track of all your time.
Exactly.... Any brand at any time can give you problems. Look at the Coyote Mustang engines that tick. BMW has had fuel pump issues in the N54 they were forced to fix so owning one now isn't as bad as used car but new it would be a headache. You just never know. My 2009 BMW is great but I'm actually being forced to sell it soon but it runs like a champ. All it needed was a new charge pipe, coil/plugs and it was good to go. I opted to buy new shocks for it just because I myself am picky and I wanted to try out the Koni Active shocks and they were very good, I'd highly recommend them.
I cant even imagine how stressfull can be to buy a 300 f*akin thousands pound car and not getting any response from the company who built it on the fact that it doesnt actually work. I feel so sorry for you bro but I also admire you for standing your ground and reacting. Wish you the best
Only way they seem to listen... I’m trying... 👍
Sorry to hear! My friend had a very similar experience with Ferrari Europe so I‘d be very cautious with them too...
I’m having a break from mid engined supercars... we’ll see what turns up later this year!
I’m having a break from mid engined supercars... we’ll see what turns up later this year!
@@MoreThanCars Well, then I seriously hope for you it will be a rear engined, naturally aspirated 4.0 flat six that violently screams like a race car at 9000 RPM before you slot that manual gear lever into next gear ;-) GT3 Mk2 Manual. At least that would be my easy choice.
All the best for you. Happy to hear McLaren bought your car back.
600lt in Mexico catches on fire, salomondrin senna fire, europe p1 fire and now I'm seeing this... I've never been a big fan of mclaren and with this just confirms my doubts
Because no other carmaker has had their cars caught fire. Not even Porsche... yeah right... And the 600LT in Mexico was some stupid person revving it stationary. What did you expect to happen. Yeah it's cool that it shoots flames but ffs don't rev it excessively when stationary.
When a Mclaren catches on fire it’s outrageous but when a lambo catches on fire it’s no biggie??
@Auto blipper ahahahah, McLaren is too harsh to ride? Literally THE smoothest suspension, but they are the harshest? OK champ....
Disclaimer, not a millionaire, not a race carel driver, just a mere technician//armchair engineer and SIM racing hobbyist.
The guy in Mexico was revving the absolute shit out of his car, no fuckin wonder it burnt down. Not sure of the circumstances of solomondos senna but yeah
@@Guuggel exactly. All these morons get all of their info from youtube.
Thank you for the video now I will just buy a Lamborghini
Lamburghini are great and for a Sportscar in this high hp class realiblle.
Your contract of sale is with the dealer , your dealer should be doing all of the leg work . Reject the car and return it to the dealer .
Easier said than done
Mclaren looks like an incredible car but such a shame it's so unreliable
Great video.....this is the truth of ownership , not the fancy showrooms and online graphics . In this day and age this will be so damaging to them, and you’ve no doubt saved somebody else a lot of headaches
Some very experienced weekend racing friends, told me the exotic cars on the circuit are more then usually in the pits for repair well the Porsche’s are on the track having fun. I went with their recommendation and have not had one problem with my 911 GTS over 4 years.
Was torn between McLaren 570s, 720s , Ferrari 488 and Porsche 991.2 Turbo S , in the end the Porsche was just the better car. As I wanted a daily drive.
Porsche has treated me like royalty, it’s been almost a year now and they still call and see how things are going and if they can do anything.
911 991.2 TURBO S wise choice mate!
Too many McLaren horror stories going around for me, and I as well chose a Turbo S. Rock solid, useable performance ..... and a much better distribution network obviously.
nothing new here, same old story, thx for the video
Reject it. Write a rejection letter and hand the keys back
I keep hearing these nightmare stories about mclaren service....its a shame...i cant afford one...but ive been looking at a 2012 12c spyder...after all these stories....im thinking again...thanx for the info...i hope they give you another car.
You won't get a huracan performante go wrong on you, £220k for near New (sub 2k miles) and you'll walk away with change from from the 720s 👍👍
MrSQuiiDGY and it dosen’t depriciate as much
But it's still just an Audi, lol
@@FukU2222 performante is far from r8
@@FukU2222 well that the point lambo use to be like maclaren great cars horrible reliability issue until audi take over now at least there dependable not toyota like reliable but i say any supercar that can make 60k miles without any unscdeule issue is consider a very reliable supercar gallardo hurracan 458 italia since most of these car will never see 60k miles in there whole life
Patthon Sirilim the aventador is still a hot pile of shit lmao, they break down before 30 k miles even if it makes it there
Christ. Thank you posting this, it puts me off McLaren ownership. I purchased an Aston Martin for my mum and was tempted to get a 720S instead but I'm quite glad I didn't.
This is quite ridiculous - was considering picking up the 720s as my first mclaren, after seeing all the 720s failing that’s recently, I’ll stick to my Italian and German sports cars.
atombond yeah man enjoy that Fiat!
I don't know where they get their engines made but I think a lot of them come from former Soviet-Bloc countries. My friend's one sure did... it was always flashing its "Chechs Engine" light... :-)
Don’t worry Phil I’m going to spread this issue on my social media around the break down of the McLaren 720s.
Thanks 🙏
Sounds like my SAAB 9.3T which I purchased from the dealer. Spent more time in the shop getting repaired than on the road - seriously. The warranty ran out - time not mileage - while it was in the SAAB dealership getting 'serviced'. My car had everything go wrong. For example, it went through 6 transmissions - all covered by warranty.
The worst aspect about owning a SAAB was that the dealership wouldn't take my car back in on trade for a brand new one. They rather get soaked by their own horrible product via warranty service than taking their product back in exchange. That car was around $40K new and well over $40k in warranty servicing. No wonder the company's gone...
I feel sorry for you... I wish I could afford to own a McLaren...
It’s such a shame, it seems that the entire McLaren organisation have their heads so far up their own arses they can’t see how much bad press they are getting...... don’t even get me started on the F1 operation 😡😡 I am sure Bruce is spinning in his grave 🙁
Was looking at Mclarens after seeing the huge price drops in a lot of their cars... Then saw a lot of these videos of customers completely displeased with the customer service and the cars themselves.. needless to say got a gt3rs and never looked back and never will the car is amazing!!!
Out with the old and in with the new - Mate time for a Lambo!
@Jon Gant 😯
It will be in the garage as well...wait for the mud engine Corvette.
From bad to worce ...
Lamborghini have now lost their lustre I am afraid. Perceived very much as a (thick) Premier League Footballer/Chav purchase. Sorry.
Yeah now that there not Italian anymore 😂
i had an argument with them at the geneva autoshow and my sister even owned a 650s Spyder. she got rid of the car recently and it's because of all the issues you have stated. she has now since switched to a huracan evo. i wish you the best of luck of going after them. you don't deserve this treatment.
Thanks Allen.
Any aspirations I had of ever owning one of these,just got shot down in flames.shocking
That's crazy my friend.... so many company they do that... before you paid they are so nice and loocks like really good and friendly people... after you paid... thats all... they kick you ass ... hope you can resolve this frustrating situation!!!! God first
Mate I feel for you and hope something gets sorted out. Quite disappointing to hear about your ownership experience let alone the overall customer experience. By the way this video was overly polite. I would have dropped a few f bombs if I was to make a video of this nature. 🤣 All the best.
🤣🤣🤣
Hi, if it’s on finance your sorted, just reject the car & Inform FOS if they won’t play ball
See next video. Thanks to you guys Mclaren quickly stepped up.
Thanks for sharing your nasty experience mate! You saved me from the trouble of getting/owning a 570gt. Sorry about your ordeal and what a pity for such beautiful cars and brilliant drivers experience (based on others review) to have such a poor ownership package...
I’ve had the same issue with my 570S Spider. I had it for 18 months and it spent 3 months in repair at different times. One was a month long and same as you, days later it experienced the exact same problem, then back to the shop. I ended up selling it because where I live, I get 5 good months of driving per year, and it really sucks when my supercar is only available to drive half that time. Now granted, after dealing with Maclaren North America (where I live) and after some frustration with a terrible rep, they replaced him with a new rep who settled with me by offering me some financial compensation. So, I did get compensated, but it never makes up for having a car that doesn’t work.
Wow, wow, wow!!! I want one so bad (and that purple is amazing), but I can’t imagine paying for a nightmare like that and getting NO support from a company after spending that much money on a car! Looking forward to the aftermath on this one...
Thank you. This is very informative. I have a large Porsche collection and few other exotic cars but never owned a Mclaren, but always wanted to own one but was always worried about the reliability and especially when the closest Mclaren dealership to where I live is over 500 miles. I was under impression that their reliability has improved since the earlier MP4, and was seriously about to pull the plug and buy one, but after watching this video, I won’t make this mistake. Thank you so much for sharing with us.....I can’t afford sending the car 500 miles one way every time something goes wrong and it appears from your video, it is all the time. I own 8 Porsches including 5 special GT Porsche cars and I put lots of miles on each and everyone of these cars and I never have any trouble and only time the cars go back to service is to change the oil. That’s it. I can’t and won’t upset my life over owning a troublesome car. I will keep checking to see if they improve their reliability and customer service then I may reconsider buying one in the future. Mark Qandil
Simple answer: GT3RS
GT2...
MrSchuetzendorf this guy can afford a GT2
Was so debating buying a Mclaren, but in the end chose a R8 V10 Plus. It works every single day. I have a bunch of friends and acquaintances that have Mclaren’s and it’s humorous that when they all get together it’s endless conversations of all things that have gone wrong.
IM GLAD I came by your video i was 98% on the way to buy a mc laren my first super car now ive changed my mind and looking to get the gtr now
stadia 8k no you weren’t 😂
Thanks for this information, I was just about to buy. £159000 720S, no way after hearing your personal experience. I can’t tolerate poor and disgusting after sale service buy anyone! Thanks again
They can't even build a good f1 car, so why even think they can build a supercar. 500hp beetle's are faster around a circuit then a carbon tub 700+ hp mclaren
Sorry to hear about your experience. I am a Mclaren owner and to add balance, I have had the opposite experience. Great customer service with Mclaren Ascot, the car has been faultless...in fact the two worst car ownership experiences I have had have been with BMW (X7 engine kept cutting out) and Porsche ( cayenne 19 model, glitchy electronics)so I guess it is very personal. Having said all of that, you seem to have had a tough ownership time, good luck with future purchases 👍
Apologies BMW X6..not 7
I applaud your stance with McLaren, shocking how they treat their customers. In terms of your video, it seemed fairly repetitive (11+ minutes saying pretty much the same thing...)
wow, I was talking to people and ready to go tomorrow (last day of the year is always great for many reasons), yet I am reluctant to proceed with the purchase. It takes guts to be out there and share you been wrong by a company if such caliber. 🙏🏻 Thank you 🙏🏻
I hope you can resolve the issue the way you deserve.
I’m in shock after buying a 2018 720S a year ago at 367K msrp now worth less than 289K today
Yup and it’s all done to customer care. Like I said in the video. They could have avoided my unhappiness just by picking up the phone. 3 reminders and still no call.
McLaren has a serious issue with depreciation. This has put me off buying one. A Porsche GT and AMG GTR owner.
These videos don't help the situation, and been like it since the 12c. People seem to like and accept the worse quality car from italy just for the badge.
Your not understanding my point. I wanted a call! Like I had been getting. Three reminders and no call. Hence the video.
I had a great customer experience with my 7k pounds car. Being treated like this over a car worth hundreds of thousands of pounds is absolution insulting. I can't believe that situations like these even exist.
I have a son in a wheelchair, and I drive a Ford Focus 2001. My son now weighs 40kg and Im having problems lifting him into the car. I cant afford a more suitable car. This is a REAL problem man. I would die for a fucking VW Caddy, so its damn hard not to laugh over your issues.
I hear you mate and understand your frustration.
I’m not in a position to purchase a supercar but I did make the unfortunate decision to purchase an MV Agusta motorcycle which has been nothing but trouble from the very first day. In the 2 1/2 years I’ve owned the bike, it has spent nearly a year back at various dealers!
Here in Australia, there is nothing you can do. Bought a lemon? Live with it is the way it is here.
I can't believe McLaren will treat their customers like this. This is not acceptable!!!
Considering somebody who can afford a £300,000 car can afford decent lawyers, let alone the local council trading services who can take them to the cleaners. The vehicle is not fit for purpose, it is broken and McLaren are obviously just not fixing it.
For me it is difficult to completely look away from McLaren because they are the most beautiful cars on the planet, inside and out. We should all be so grateful for social media, especially TH-cam so we can be forewarned. Last year I took the conservative option, buying a 2 year old 991.2, rather than a much older 12C that would have cost more. I was hoping to learn the British brand's reputation for reliability would improve over a few years of 570S production so that one could find its way into my garage, about 2022. Looks like I'll probably be staying with Porsche. Thank you brother for sharing your experience. I hope your issues have been sorted by now.
Does the UK have a lemon law like in the USA? In USA you would have legal grounds for returning the car and get a refund.
I planned on having a McLaren in my garage in next 4 months. But not any more. Thanks for your video.
Similar. Not as clear cut though
Very sad for you. You have worked bloody hard for that car. They have failed you. I was considering maclaren. Never now. What a shame for you. Thanks for the video. You have saved me a lot of money. Things go wrong. A measure of the company is how they deal with it.
If you had 400k+ followers then you might get more of a response, but saying that when Salomondrin's Senna burnt down he didn't get any response either.
Crossaxle A 600LT also burned down in Mexico and nothing has happened sooo yeah... and Salomondrin lost 300k after his senna burned down sooo yeeeaaaah...🙄😡🤬
Taps 310 wow that's shocking 😱 seriously bad public relations.
@@eleazar5942 Lost 300K? I thought he had it insured for what he paid for it? Also, I've not heard of any other McLaren's suddenly burning down other than those two, Salomondrins was the most shocking but the one in Mexico far less so, guy was revving the crap out of it and it probably hadn't even been driven in.
Edit: McLaren F1 car caught fire today in Australian grandprix lol, but that has a Renault engine if it matters
TheDonBarracuda yeah he said it in his troll video that where he said he was going to sue mclaren
TheDonBarracuda but the thing in f1 was kind of the same problem I think. Their packaging of their engines is just so tight!
I’m a Lamborghini owner and was tempted to buy a 720s but I’ve heard about so many problems with them.
So I won’t be doing that 😬
🤣🤣
What type of Lamborghini do you have and do you like it?
You purchased a high tech low volume sports car from a start up manufacturer with no experience with manufacturing road cars.
Yet you are surprised you are having problems.
British specialist producers have never been able to make a reasonably reliable car.
Even volume makers have never enjoyed a good reputation compared to cars made in other countries.
I was looking at buying a McLaren but had my doubts after hearing about reliability and quality issues but this has cemented my decision not to get one. Thanks for posting.
Salomondrin, Garage goals official, hoovies garage, and countless others! good luck!
Hoovies garage purchased 12c known to have issues and mclaren has massive warrenty on those to be fair. But ya they dont seem very reliable...
Salomondrin is a fucking mong and probably filled it with HGV diesel
and then we have SS717 and Brooks at DragTimes abusing their McLarens without having any issues. They're mostly on track and street racing as well.
Solomondrin have a corvette with bigger fenders and he says that is liberty walk!!!
Ahahahaha!!!
@@ALEXANDERCRETA1 he's too rich to buy chevy shit
I feel you and at the same time I thank you for your honesty. I was abt to purchase a 600LT and I've decided not to. Not just bcos of your clip but guys fr US as well as many others are saying the same thing. McLaren has quality issues, period!
Unfortunately I think you must have a lemon. I had a similar experience with a 997 911. Nick Murray has had a bad experience with his 991.2 911 but he does not think it's endemic. I doubt this happens will all 720s. The customer service does not seem good though.
Haha if only you knew.
But it does. Difference is, Porsche communicates, you have a loan car, they usually fix it completly.
@@MclarenMP412C-
I don't buy what this guy is saying for a second. And by that I'm not implying that he didn't have a bad experience (s) with his 720s. But notice he stated, "do not buy a McLaren." He did not say do not buy a 720S. The question is, why would someone try to discourage people from buying a vehicle of a brand (which consist of an entire line up of cars), simply because he's had some problems with a particular model? And why would he consider selling the same allegedly bad McLaren product/brand to someone, if he is willing to go so far as trying to persuade folks not to buy vehicles from that manufacturer? I mean, does it really add up? I am not saying he can't inform us of the problems he's been having with his car. But simply do so, and let your viewers/listeners decide for themselves. Personally, I think there's a another motive here.
Tyran Mathurin ，morive is being a wanker per chance ..?
You have taken my video far too literally. Look at my old videos I genuinely love Mclaren as a brand. I have been shocked and disgusted by the way my bad experience has been handled. I admit I have had a lemon! The cars when working are good very good. Just watch out for the bad ones.
I was in the market for a 720 as well, but after this video I just put a deposit for a Porsche GT3. Porsche will never treat their customers like this. Sorry to hear mate . Wish you the best .
Gt3 or gt3rs are epic cars!
It's all part of the charm of owning an English car 😊. Always has been.
The owner of the company I work for spect a McLaren, waited a year to get it. He drove it home from the dealer and picked up his wife. The car broke down minutes later. Had it towed to McLaren. They claimed it was an electrical issue after and after waiting a week to get the part they replaced it. Five days later It did the same thing. He got rid of that car quick. Now he’s a Lamborghini owner and has had zero issues. I wish you the best of luck with your dilemma.
Looks like McLaren's are McLemons.
In all honesty iv had many cars in my time...maybe not as exotic as a mclaren but in my experience every time iv had an issue with any of my cars iv always had very poor after care, some worse than others. The simple fact is once they have your money they couldnt care less and it's that simple. I hope you managed to get this sorted though mate and I do know how terribly frustrating it is. Thing is it's not just cars that this kind of thing happens with...its usually everything!
Damn this is really disappointing, I'm a big McLaren it would be the first supercar I would want to own but hearing all these stories from people all of the world is really off putting. People who have great experiences don't talk it enough either which makes their brand look worse. Hard to feel much for TGE because how he acts infront of the camera sometimes but it's disgraceful that both of you have been treated like this, nobody deserves this treatment. McLaren are expanding too fast, not looking after their customers will be their downfall!
From an owner that had: - audi R8, then a ferrari F12 then the 720s straight out the audi never skipped a beat, f12 gave me a 8 months out of every year of owner ship with for 4 years of it with a less than 20k miles then on with the 720s after one track day then everything starts to break loss on it! I watched this with a 😢 so it wasn’t just me!
Good for you giving an honest warning; I will stick with my Maserati and Ferrari now, they've been great, thanks
This is the first time I’ve watch any of your vids. After all that I really felt your frustration. However, you gave me the same frustration by not giving me one clue at to what was wrong with your car? I’m a mechanic and I would have really loved to know what components of your car failed and or kept failing. Just basic information I wanted to know after 10 minutes of feeling bad for your situation and got no completion. When car guys chat about what goes wrong with certain cars, the list becomes a record of what future owners can watch for.
Got a load of other videos about the issues. Mainly engine fault and limp mode
Sounds like Mclaren customer service is worst than the final product they call a road car.
Well done sir! Thanks to you I will not be buying a McLaren 570s . Was thinking of getting rid of my R8 for one... I'm going with lambo.
I was in the process of finding my first ever dream car. Even my lovely wife agreed to a McLaren. But after seeing J Em’s vlog and then yours there’s no way I’ll ever buy British. For me I’m sticking with Italian. Thanks for letting us all know. This is one company that truly needs to start respecting its clients.
Totally and utterly UN-BRITISH and UNACCEPTABLE.
Don't be like that, I bought an Elise last year and it's been 100% reliable - and brilliant to drive and own. The Toyota engines are as reliable as hell - try one!
As a 720 owner myself I find myself in two minds on videos like this. At a personal level I’m sorry you’ve had a bad experience and hope you get things sorted. However, I’m also pretty sick and tired of all the whining videos on TH-cam about cars going wrong - which are a small minority of the cars out there. I’ve had multiple McLarens and haven’t had a single issue with any of them over many thousands of miles covered. If you hate ownership so much, sell the car and buy something else!