How to Fix Issues With Xbox Gift Card Codes | not working error, wasn't found, already been redeemed
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- เผยแพร่เมื่อ 10 ก.พ. 2023
- If you are getting "This code has already been redeemed" or "This code wasn't found" or some other error when trying to redeem an Xbox gift card, then this video may help. It has many troubleshooting tips that can improve your understanding of how the redemption system works.
If you just want to know the basics of redeeming an Xbox card, see my other video here:
• How to Redeem an Xbox ...
The Xbox website:
www.xbox.com/en-US
Check Xbox Server Status:
support.xbox.com/en-US/xbox-l...
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00:00 Intro
#Xbox #microsoft - เกม
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If you just want to know the basics of how to redeem the gift card, see my video here: th-cam.com/video/O0nbUC3V7CA/w-d-xo.html
I redeem a code put Xbox still asking me how I wanted to pay for it. I don’t get this shit. Please help me
Same
I'm banging my head with this. I dont know why this stuff has to be so difficult. Xbox 360 era was NEVER this difficult to deal with. Its always something with xbox.
Exactly , I mean it only sucked cause I live in Guam and we had to bull crap our address but now it’s not working. It’s stating it’s from a different region and now idk wtf to do.
This shit is just too damn complicated now
Each to their own. I'm trying to do the same on the Xbox 360 now and am getting the same error message.
@@Jazzy-Mintz same here, bought membership on amazon, entered code in xbox, nothing, now of course code has already been redeemed, I don't get it but feel like throwing machine in trash, tired of wasting money on this thing.... no online play, code entered, not sure what to do at this point
@@realgroovy24 thats why im here its 3:30 am here and i still cant get it
@@applebees3729 I managed to get it. I ended up making a new gamertag/account from my PC and then tried signing in through the console.
Bought a game pass core card for 1 year put in code says congratulations your one step further and says something went wrong
Same, you ever find anything about it?
@@Illbeback24frl
Same how you fix it
@@clipzfn4441 put code in through microsoft account
After I press confirm, it just sits there frozen doing nothing
Same bro
same
Have u guys fixed it I'm so annoyed with it
@@nicholasandrews7186 just do it on website
@@sinergo6694 i fkn dont know how
For me when I try it's says, verify the instructions with the code. You may be unauthorized to use it. I really need some help it's been weeks since I coundn't find any help I testee 3 codes and it's always the same thing and when im trying with a new account it says "code already redeemed".
Why letters seem to have some misprinting like black underline under the 4-5 digit and the last dash isn’t strait. It just scratched it and don’t know what to do?
So 2hat happening is I bought an Xbox xontroller and it came with a code for 1 free month of game pass ultimate but after I put in code it say add a way to pay why is that if it supposed to be free
I redeemed the code and then I got signed out and I checked my history and it says I haven’t but when I try to redeem it it says it already has been redeemed
Dats wat mines said too
Every time I type in the code and go through the card info covers confirm so I can’t use it
Can I redeem these cards on a Xbox 360?
i really need help, i redeemed a fortnite bundle code to microsoft accoount, and i linked with epic games, but it doooesnt show up please help. :(
My first card was 25€, a us card, digital code, purchased here in germany a few days ago. Yesterday i purchased a 10€, an ireland card. When i try to enter the code, it keep saying that the code wasn’t found. I could cry my eyes out
When I try to type the 25 character code in, it only let me type in 24 characters
it automatically put the code in for me as soon as I opened the thingy because my friend gifted it to me
I when to buy gamepass ultimate but my Microsoft account balance still says 2 cents but not 20 even tho it’s in my account already
When I press next it shows up with two overlapped screens and I press confirm and nothing happens,anyone know how to fix it?
Frr thats same as me i been trying sm and it just sits there with the dots
If it says cant work right now try later how can i solve?
I redeemed the code but when i checked my balance i never got the money
My friends gift me an Xbox game pass ultimate but for some reason I can’t use the game pass because it gave me a code which wasn’t found so it doesn’t work. Sucks or unless I’m doing something wrong
I see my code has been redeemed but at 2:39, where it says view in store, it shows any error. It even shows the code in payment methods in the Xbox account but when I go through Microsoft store on the Xbox and ready to check out it does NOT show the $15 credit there.. to fix I had to do the transaction logged in on my Microsoft account on pc. I do all my purchases this way now .
me too bro
@@andrxsh768 I had to log into my Microsoft account on pc to apply it. It worked fine that way.
Every gift card i purchased on amazon does not work. And customer support doesnt even answer
My problem is just that when i redeem it i dont get the money on my microsoft acc... Then everytime i have to fkn call xbox support man.
Mine says it was purchased in a different region but idk the region since it was gifted to me through discord nitro any help or tip?
Ugh same , idk what to do. I’m losing hope
Use all countries 😂@@Jazzy-Mintz
same, does anyone know why?
What need to do with pay due
My card has been redeemed correctly but if I try to enter gamepass doesn’t let me and there’s the screen where it says join now-use a code-no, thank you
What happened 🤔
Mine freezes on the subscription screen where bank details go.
Part of the code on the back of the card was missing when I t
Part of the code was missing when I bought it
When i try to redeem a gift card it only does 24 letters and not 25
I buy a game as a gift for a friend. And it said tbis 0:53 when tried too redeem the code
So I bought the master chief collection on g2a the seller is apparently trusted and sold 4000 products
I bought a EU key and it can be redeemed in my country but it said that it was already redeemed which is strange cause I really didn't redeem anything XD
I contacted the seller requesting a refund or solving the problem(because I'm 90% sure he didn't activate the product)
But no response yet
I still think I got scammed
Edit: After reaching out to Microsoft support I found out that the key was redeemed before I purchased it
I contacted the seller and told him about this his response was: "Sorry, please be patient and wait for after-sales processing" can anyone tell me what does that mean?
You solved the problem? Bc I bought Assassin's Creed 1 and I have the same problem as you because I'm from another country and I can't redeem it on xbox.. ;-;
My gift card code is recognized i.e. 25€ but after confirm i get message "something vent wrong"
man i enter giftcard its saying . its wrong when i press continue.
Bro thank you bro ong this just helped me I was about to get mad
When I redeemed mine, it said it went through, but I didn’t get it
I have a different problem but I was wondering if anyone has a problem when you try to buy a digital gift card and it won’t let you buy it??
If you're checking your account and it's showing showing the money the you redeemed but when you go to buy it's not there try putting it in your cart and buying from there it solved my problem
thanks so much man im in new zealand and my account location was set in new zealand im giving u a like
I tried to redeem my cards but it's just saying something went wrong
I entered an xbox game pass ultimate, I go to continue, it doesn't give me the game pass ultimate but only shows my cards etc. What should I do?
Same here, man
Lmk if you managed to do sth about it
I have a similar problem , when i put the code in it shows me the game pass and says to press continue to activate but when i press continue my xbox freezes
I reedem two code 50$ and they are on microsoft account and i can t use him . And now when i want to pay with a bank card says my zip code isn t correctly....
The ZIP code thing is likely something you need to work out with your credit card issuer.
I need help: so my friend sent me a free 14 day Xbox gamepass trial but when I signed in it says there’s a error and won’t let me redeem it can you help me please?
Same problem now how did you fix it
I just bought a 12 month subscription totally unaware that Xbox doesn’t support that anymore now the retailer doesn’t want to give me a replacement. How cool is that?
Fuck me I wish I knew that
Wait,are you for real I even bought the same pass and when I entered the code it showed something went wrong I never knew they didn't do 12 months anymore 🤦
When I redeem it it says something went wrong check instructions
Same, mine is a 3 month Xbox live gold
My issue is I have 2-15$ cards and it won't let me confirm the second eventho it went through. .
Me to
It say my code is damaged I hate that it say that
I redeemed my code I already did it. And on my account it says I have $25 on it. But when I went to buy something it, it’s not giving me the option to purchase it’s just asking me for a payment method.
Your account region is different than the store region, make sure they both match to be able to use account balance
For me it’s redeemed but it doesn’t show up when I wanna pay for a game
Mine just says try again later an I have could someone help in the comments
If i dont have region on xbox series can i use any region and buy games by visa or rdeem code without any ban?
As far as I know, you have to have an account, and you can't get an account without a region.
@@HowToX im from kuwait no region for my country
Kuwait is listed on the PlayStation site, and it says it's in the region called SIEE, so I'm not sure if I understand what you mean. I guess with a VPN you can pretend to be from anywhere.
It's asking for 25 character and the card only has 16
i have another solution if you have this type of specific problem (xbox game pass core/live gold) wont redeem.
so i try to redeem and it said ” something went wrong " and i had it before so i went to my suscriptions and i saw i had it already activated but i still couldnt play online multiplayer so since it didnt work i press cancell suscription. after that since i redeem my code and it worked. so the problem was basically it was registering me like i had core but i didnt. error.
* iknow is a big paragraph but i just couldnt make it shorter *
Mines says "Pick another way to pay. This code isnt from a gift card"
I redeemed a code, and it said it went through, but for some reason, it never went to my account, can anyone explain plz
Same 😭
mine says purchased in a different reigon but it was on the uk server (im from the uk ) any tips?
When you say it was bought on the UK server, what was the process? Was it through Sony?
@@HowToX no cdkeys
I'm not familiar with that site, but I suspect they somehow sent you a non-uk code.
@@HowToX normally its a really reliable site but it was just that one time my nan brought the code so i messaged her to get in contact but she hasnt read it yet
Mine just says something went wrong
ITS says you can't redeem this Here by my
Every time I try to use the accept card screen overlaps with the pay for the card one
Same tag me if you found a solution
Same
Same
Same and when I press confirm it just freezes
Right so solution yh idky it keeps deleting but do it on the xbox website on laptop.
It won’t let me put all 25 characters in
When i redeemed my code it went like normal but when i try to purchace a game i cannot because it says insufficient funds in ms account and i have more than i need
Did you figure out how fix that problem I have the exact same problem
Did you manage to fix the problem because i need help with the same thing
What if it's Digital?
The problem that I’m having is I try to enter the code and I’m entering it correctly but when I press the check button, it loads and then says “something went wrong” that’s all it says and I already tried restarting my Xbox
Did you find a solution to this?
@@ilikepinatas170 no, my best guess is that the card wasn’t working since the game I got it with was kinda old
What happens if it says follow the instructions on your card but there are none?
Same
I activate it yesterday but it didn’t come yet it was Fortnite code
This didn’t help because the store cashier refused to rescan my card
I redeemed my 15$giftcard but It doesn't show up when I wanna pay how amazing is that 😮
i’m so dumb bro i i was seeing a p because there was a dot of scruff on the thing and it turned out to be an f 😂
Ive redeemed my code for a while now but today I went to buy something with it and there's no gift card money at all😢
Did you fix it cause mine don’t work 😢😅
@@Nico_08.1 that’s happening to me
When I redeem my code it progresses me forward however the part where it says “here is what you get” it’s like 2 screens appear at the same time and blocked me from confirming is there anyone else that has had this issue and if so how do you resolve it
I don't think I've heard that one before.
@@HowToX if you have Instagram could I send you a picture of what I mean
@@HowToXI also have this problem
@@kyrandunn519i have the same problem but i got it to work a few months ago but I don’t remember how I did it so now I’m stuck again
Same
My giftcard pops up as 15$ gift card but when i click confirm it doesnt redeem it
Same its saying invalid, i gave the code to my friend and it works on his xbox one i have 360
It won't let me confirm it
I'm on 360 i keep enter code but it says it's not valid
That's my current issue too
i redeemed a card but it wont apear in my ballance its been half an hour update its been 10 hours
same
It says. Something went wrong check the instructions that came with your code. Pls solution will be appreciated 😢
This video shows all the solutions I know to try.
I have a giftcard but I cant find the code its not in my email
I’ve been cussing up a storm trying to figure out why it isn’t working even if I entered it in right
If i try to redeem it it just says:" SORRY!
Unfortunantely we don't know what happaned. Please try it again later." And it says that for 2 days already!
Did you find a solution?
@@seaknny no not really...
It keep saying the this code wasnt found try re enertying of the doe is damaged contact the seller invaild character
Did u fix it?
@@smileyfish1452 yea the sever was down
@@stayhardHAHAH i fixed it with a vpn lol, kinda worked
@@smileyfish1452 lol alright
Guys im trying to redeem a gifted code but it keeps saying code not found.. I tried literally everything but its not working
Mine just freezes at the last step anyone can help?
Me too i have the same problem
my $25 gift card has an A in it and it wont let me redeem it
I redeemed a gamepass and it says I’m 1 step closer?
There may be more to do to set it up. You may want to watch my video where I redeemed a game pass one.
@@HowToXwhat’s the name of the video can’t find it
with this video i found out my xbox downloaded other games on my xbox
Mine is an Xbox live gold gift card and it says that I have to try an other payment method cause it's a not a gift card code witch makes no sense because it's literally a xbox live gold gift card
Sounds like the code is invalid, so it it's basically saying it's not from ANY gift card
Yo they just did me like that today man
My when I want to reedem it just lag and it won't unlag
That's odd. Perhaps the servers were having an issue when you tried. Maybe it'll work when you try again later.
@@HowToX thanks I try tomorrow
@@adamskcz3789 did you solved, because i have the same problem
Got gifted a item and it does not work
So the things in the video aren't working?
The g and 6 threw me off too
Omg the g and 6 I’m crying rn😂
Is it possible to redeem a expired gift card
I've never heard of these cards having an expiration date. I think it might be illegal for companies to do so in the US.
@@HowToX I should've explained a bit. I got a free digital code from XBOX during the spring sales events and when I go to redeem it says code expired
It didn’t work
thanks it helped me
If none of these steps work for you, you can try changing the country or region in your microsoft account before you redeem your code
But what if I stole the gift card?
That would be hard to pull off.
what about fallout 76 from g2a
I'm not sure what you mean.
"Something went wrong."
*after September 2022 last year ALL XBOX 360 codes are DEAD to work codes!* 💡
is there any way to redeem a code for a 360 game?
@@alexxtwin *you have to buy a XBOX ONE and use the codes there to buy a game dude* 😢
@@afriend9428 I do own a Xbox One X and a Xbox Series S and the code doesn't work on any of the two consoles. Xbox support won't help. Says I need to redeem it on a Xbox 360 which is bs because the code was in the box together with a Xbox One X. 🤔
@@alexxtwin *did you get it as a gift because it might be stolen? It needs to be activated by the cashier machine or did you buy it yourself?*
@@afriend9428 some years ago I bought the limited edition Gears 5 Xbox One X bundle. It came with a Xbox One X console plus download codes for every Gears of War game. I could successfully download Gears of War 4 and 5 and Gears of War Ultimate. The only codes that don't work are the ones for GoW 1-3 which were originally released on the Xbox 360. The error code I am getting is "code not found".
TYSM NEW SUB
I have a 25$ xbox gift card code, and the money went into my account, but it won't let me use it! Any ideas why?
Edit: I tried it once but said "unexpcted error occured" I tried again and it said code already redeemed, which means the money is literally just stuck inside my account 😭
Thats the exact same thing that just happened to me
@@Tyler-to8mz gl to us both man!
I try to redeem it nd all it says is something went wrong nd I tried again a couple hours later nd says the same thing
Sorry, I wish I had other solutions.
Microsoft could just be a garbage company. I don't understand why I need to go through some process like this everytime I get something new Xbox/Microsoft related and it always turns out to be something on their end.
Maybe I'm on a list for people they enjoy screwing over
I got 50$ giftcard code
Okay
Can I get some
Just don’t buy this trash from a real store buy them off line just spent 25 dollars for nothing never had problems with online codes
The comments on my gift card videos indicate people have been swindled online. Only buy from trusted sources.