RV problems: CRACKS in our new motorhome
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- เผยแพร่เมื่อ 15 ก.พ. 2024
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✅ VIDEO DESCRIPTION
Steve and Julia fear their new motorhome has structural issues.
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Thank you for doing these videos Liz!
Super appreciated and very important in these days!!
You all need to get together and file a class action suit
Am I the only one who believes that it would be much cheaper for the manufacturers to build better RV than to spend money fixing rigs after sale? Not to mention the bad reputations that comes along with it.
I'm with you 100%. I hope my videos will cause the RV industry to return to building quality and being customer focused. Thanks for watching.
Apparently not the manufacturers. They’d rather cover up their mistakes than watch for actual quality control and make overall design improvements. Pretty on the outside; shoddy workmanship on the inside. So sad this seems to affect usually financially independent folks who can afford to cave and get things fixed on their own or wait for future long distance appointments!
yes building a better rv is the answer
Not an RVer, I am curious why Toyota or Honda doesn’t manufacture RVs, both companies known for their quality. They could dominate the market in 10 years.
Employees have to be passionate about building RVs instead of being there because they need a paycheck
Stress fractures? As a retired Boeing 747 captain, I look at these big class A monsters, and wonder why anyone who wanted a stress free life would be driving one of them without realizing… They need a team of mechanics to keep it rolling… It’s just physics👀
What it really is called is poor engineering.
@jim-lu7il Maybe it's just not a good idea to chop out a twenty foot hole into the side of a bus and expect it not to have structural problems bouncing down the highway. But go ahead and cry me a river that physics will not conform to your tantrums.
Yes, flying all over the world in first class staying in luxury hotels, cruising in luxurious ocean liners gets really dull after a while there, bro@jim-lu7il
I actually have a Coleman Coleman, eight man ⛺ tent. It’s the second one I have owned. They are incredibly tough, durable, and my grandchildren 💕them🙏@@martinbennett8382
I agree with the original commentor. These A classes are Prevost want-to-be's. But that is most folks' choice unless they have rock star money. There's a really good reason those are actually busses. As a retired mfg engineer, I know it boils down to physics and Mr Richter. 😊
You're doing a real service for people, Liz. Thank you. It's in Tiffin's best interest to respond to you and it was their duty to do so.
Thanks for this! While I'm quite sure they didn't want me to post this video, I give them credit for stepping up and wanting to do right by Steve and Julia. Thanks for watching and stay tuned for the update.
Here.😊
Keep up the good work Liz your amazing!!
It's because it belongs to Thor they should change the name to Thorn because that is what anything that comes out of the company.
You got that right! I'm hoping these videos wake up the industry as a whole. They can't possibly stay in business if this keeps up. Thanks for watching.
Thor
Liz, Thank you so much for taking these RV manufacturers to task. It’s absolutely ridiculous what many RV owners have been through trying to get their problems resolved. It’s too bad Tiffin didn’t own up to their responsibilities when Steve & Julia first brought the motor home in for repair. I’m so tired of the “COVID Excuse” as to why the manufacturers put out inferior products.
It isn't covid, this is manufacturers producing a poor product because they are trying to maximize profits no matter the cost to quality. Call it stockholder management, call it what you want, it is why we have so much made that is basically throw away due to making it in China or other third world countries.
That tiffin knew about the slide problems and didn't tell repair places about the problem and fixes/ workaround tells the tale of how they are run. How many times did the US auto makers lose massive lawsuits for knowingly selling cars with major problems...
Liz! You are now like the 20/20 John Stossel for the RV industry! What a fantastic service you are doing for so many people. Keep up the fantastic.. or rather... AMAZING work!
These are too complicated, unproven products rushed to production in a foreign land(primarily China)and when they determine the flaw they may provide an incompatible replacement part. That being said I think people want to many amenities in an over the road vehicle that would be challenging to have in a stationary home. There are no standards for the industry to follow like an automobile and try as the may to help you all theses factors make nearly impossible for dealers and service centers keep up with much less better able to predict what the problems might be in order to correct them. There is a reason that there is a DEALERS class action lawsuit against these manufacturers. They rushed these to market to keep up with the after COVID demand and essentially made really crappy product in their zeal to make money. Add to that worthless warranties I feel will severely damage the RV industry as whole for years to come. I’ve worked on this garbage for over 5 years now and it’s sickening the crap they sell people. I personally own a ‘97 Coleman pop up and are thankful for the 25 years relatively trouble free years. That’s what the manufacturers sold out on.
you aint kidding, not into RV's, but the investigative reporting here is entertaining
We are sure that Liz 's diplomatic intervention with Jayco helped solving our problems with our Jayco White Hawk. She is down to earth, empathetic and gets right to the point. We are so glad to have "met" her on our journey and are for ever grateful. Keep going, Liz. Your friends Brook & Wolfie
If you bought a Jayco, you deserve the trouble that they give you. Pure junk!
Anything that is associated with THOR scares me greatly. Glad Leigh Tiffin stepped up for this super nice couple.
Liz, you are truly an angel of the RV World! People loose the dreams that they worked hard for while also loosing opportunities of discovery. You can’t give time back to people that have been essentially robed from this! Some of these RV Co’s need to make things right! A vacation can turn into a nightmare where parents are responsible for the safety of their children! This makes me so upset!
Thank you for what you do!
Liz, you truly are amazing! So grateful you have so much influence on the RV industry and Tiffin is (seemingly) stepping up. Sadly, I honestly don't believe they would have otherwise. People deserve QUALITY with any purchase but especially with the prices we're talking about here. Looking forward to your update. Safe travels!
Yep. I think if I didn't have this platform there would be little or no incentive for these big companies to do right. I hope they wake up and re-commit to providing good customer service. Everyone who has legitimate problems deserves to be helped. Thanks for watching.
Liz I'm so glad to see the power of your channel, The couple were correct in saying that we need to unite to have a voice. Until then they will try to sweep us under the rug and not own up to their shoddy workmanship. Please keep making these videos.
Sadly Thor owns Tiffin now. Still run by the family, but with Thor at the reigns, say goodbye to a great RV manufacturer.
I sure hope Tiffin doesn't allow that to happen. But yes, Thor bought them in December 2020. Thanks for watching.
Exactly, they are not partners with Thor, they now work for Thor and, as such, will do as they are told!
Thor is like that cartoon where the spectre of death knocks on each door in a hallway, killing whomever's behind the door and then moving on to the next one.
💀
Oh o😮
Thor has a bad reputation from what I have seen.
I had a class-A diesel pusher and it was a royal money pit. I had to replace the fridge, the washer/dryer, the sofa, a window. And then major chassis issues. I was on a trip up to Alaska and lost my fuel pressure pump and had a slide freeze up. I ended up selling it. I now have a class-B that has been relatively worry free. One of the major problems with a class-A is that since there are so many gizmos there’s just that much more to break. My class-B has no slides so it’s basically the same chassis as the basic Promaster. I have a wet-bath, heater/water-heater, fridge/freezer, convection microwave, sink, and burners. It might be small, but it has taken me to places that I simply wouldn’t have dared to take my class-A. Also I can have the oil changed at a Jiffy Lube so it’s much easier to maintain.
We had a C class, then a Super C, then did EXACTLY what you did. Small B, no slides. No cutaway chassis. We like the freedom to stop where ever we feel like, sleep & bring food but the big ones are NOT worth it!!
Our Super C was rather worry free, slides never broke. but we found ourselves not using it because jumping in the large a SUV/ truck was just easier & faster . It was a relief to downsize plus when it’s parked in our driveway, we use it more!!! This couple should have stuck with their TT… so so stressful.
I would say those stress cracks are from the frame flexing and will only get worse. Great job getting a conferance call .
The frames are made by Lippert. But they are built to specs provided by Tiffin.
Your right I guess the engineers thought the shell would stiffen it up
Liz you continually amaze me. THANK YOU FOR ALL YOU DO
Aww, thanks! So glad to have your support!
I felt so bad hearing these couple talk in such a way about Tiffin. This is really close to my hometown and I've known people that worked there for many years. I'm glad as I'm sure everyone else is that Tiffin is making a good effort in having this problem fix once and hopefully the final time. I would expect no less from the people of Red Bay , Alabama. Thanks so much Liz for all you do .
The family has sold the business and it is now owned by Thor. The days of quality construction and service are gone.
The problems they are having are real and listening to them describe the problems it sounds like the slide issue is the only problem that should have been addressed by Tiffin before it left the factory. Most of the other issues are things that just happen when you own an RV. I’m not saying Tiffin doesn’t have a responsibility to correct the problems especially the fiberglass cracking on the side and the roof, but a lot of their problems are to be expected. I would say that it’s the service center from where they purchased the unit that has the real problem. When you take an RV back to the point of sale and it stays in the service department for 2,3 or more months to be fixed and you pick the unit up with the same or even more issues than you took it in for it’s incompetence on the service centers part. The service manager should get his act together and make sure all problems are corrected when the customer returns an RV for repairs.
When you do find a service department that stands behind a product that has been sold by their own sales department please let us know.
i have no understanding why Bob would sale to a company as Thor . They say Bod is still there running everything. I know during covid a lot of things went down for everyone but they have to make this right. I still trust they will do what is right. Lets wait and see. I hope so for these people that they do .@@fatotis6273
My father was in the service when we were kids. We would travel across country every year when he got leave. We camped there and back. I now know we didnt have the money to stay in hotels, but those memories are so valuable to me. Some of the happiest days of my life. Im so very greatful i have them. Family camping is the best !
Yes, indeed it is. Those memories are priceless! Thanks for your comment!
Very articulate and well spoken. I am amazed how calm these people are discussing their issues with their Tiffin. I agree with them 100%. Unfortunately I have heard that since management changed at Tiffin their quality has dropped significantly. Hopefully this works out for them.
Me, too. I will definitely keep you posted. 2017 Forest River 40cck cedar creek.
These good family deserves a brand new perfect rig. Thanks Liz! You are truly Amazing.
Thanks Charlene! I hope Tiffin does right by them. I will keep you posted
Yippee it's late Friday afternoon so Liz video time. What a nice young couple. Very excited that when you got involved they stepped up but disappointed that they didn't do so earlier. Shows the power of Liz. The easiest, cheapest and overall best solution for anyone in the service industry is to simple ask what do you want and then do it. I speak on this from a couple of decades of experience. First it is the right thing to do and second you can't buy enough advertising to come close to the word of mouth you get when say it, mean it and then do it. Just a side note is in order to do this you better make them right to begin with or the company will go broke. Anyway another great job Miss Liz and looking forward to hear the update for that great family. Such a nice story about the family interacting out on their trips versus being walled off at the house.
Yes, I loved that part, too, Dan. Camping is a great way to strengthen family bonds. This family could film a commercial on the joys of RVing! And thank you so much for your support, Dan! It feels good to be helping these folks. Overall, I hope the RV industry returns to quality builds and taking care of customers. Thanks for watching and have a great weekend.
Thank you and you too.
These companies only "step up" and "make things right" when they are facing a public backlash. I feel bad for all of the other owners that have problems that these companies will never fully address.
ABSOLUTELY correct, MANY failures on the road, where manufacturers try to let it pass the warranty period!
I would want a different RV after all that. I agree with the previous video and I would seriously consider a used RV pre Covid.
Way to go, Liz! I was curious when you started this series if you would have an effect on the manufacturing problems. It seems you are successful at it. Thank you for helping the RV community.
Liz after watching your videos even a new RV I would get a survey to have things looked over, Worth the money; My original plan was to buy a super C or A but after all these videos I bought another boat
Yes! Getting an inspection is a requirement these days for sure! Thanks for watching, Brian.
Liz , this story warmed my heart … thank you for helping others .
AWESOME WORK LIZ!!! Stay Strong !!!
Glad to hear tiffin is stepping up great work Liz 👍😊
Should have stepped up way before now!
Don't give them credit please. They put these poor ppl through hell and only acted because she brought this out publicly.
@@njlauren oh I’m not trying to do that I’m glad Liz is working quite hard to get these manufacturers to step up and take responsibility on there products there is lots of videos going around on TH-cam about frame flex and or frame cracking that is quite a concern also and there are several other people trying to collect enough data to present to these manufacturers to do something about it and stop denying warranty claims and to fix the problems I’m sorry if it came out wrong thanks
@@coreymerritt7742
I hear you. As someone with training in quality management it boils my blood when I hear ppl blaming workers,especially when many of the ppl saying this are working ppl who know what management is like, yet I hear things like ppl don't want to work, they are on drugs. It is what certain politicians go around saying when the reason is greed, blame the workers. The US auto industry did that for decades , blamed the workers, until US workers making Japanese cars produced products as good or better than made in Japan and Roger Smith became a punch line.
Don't buy any tiffin campers.Tiffin needs to buy this lemon back.
I give them a lot of credit for being responsive to my email and wanting to do right by their customers. I will definitely do an update about the repair. Thanks for watching, Mark.
Liz, fantastic that you helped this couple, I really hope it works out for them. I must say that I am surprised that Tiffin kinda tap danced around their situation. I regard Tiffin as the very best in the business and have may friends who own coaches from Tiffin. I feel there are no better. I hope you will do a follow up to see if all is done to their satisfaction. Again I am surprised at this for Tiffin and will be watching for a completion to their problems.
Yes. I will definitely be doing an update. I am curious if there is a fix for the frame or whatever is causing these cracks. I will keep you posted. Thanks for watching.
A stadium full of cheers Liz. Keep up the great work you are doing on this vexing issue.
Thumbs up for these videos Liz...it's a great resource...Thank You!
Love what you are doing. Great Job
Liz you are amazing , keep up the GREAT WORK !!!
Like the new haircut, happy belated valentines. Great series you’ve done to bring awareness. Grace be with you
Thank you, Liz👍🏽
The applause at the end. 🤣💯 Such a great video. Wonderful ending to a rough story. You are an amazing TH-camr and blessing to many.
The Power of Liz! Keep this series going. You are making a difference. Thank you so much!
Wow!! Nice job!! Kudos to Tiffin for responding; lets hope they solve their problems long term!!!
WTG Liz , your really Amazing , fantastic work you did for this nice family .
Thanks for sharing this video with us. It sounds like there is going to be a good outcome because the company is stepping up! I sure am hoping for the best for this family. 🥰
Thank you for what you are doing. It is awesome 👍🏻
Thanks John, I so appreciate your support!!!
I will be eager to know the outcome. Tiffin is one of the Class A motorhomes I have been considering.
Thank you for helping this family. I truly wish the best for them and trust it happens in a timely manner.
Your video is very valuable and made things escalated!
Liz, great job - your influence made this repair happen. Thank you, thank you, thank you.
You are so welcome, Deborah!!!
I loved the Videos Liz my husband and i have been thinking about RVing but truly its scary that they keep putting out junk, my brother Bill in Montana told me to watch your videos before i go out and buy one, im sure glad i listened to him!
The nice places, guess what?? You have to reserve a YEAR in advance at midnight. Don’t do it!!! We ONLY have one to go from point A to B. And have downsized from a super C on Big Truck chassis to a Small 24’ B van. We bought the rv, then got tired of looking for rv spots SO far in advance. So looked into RV lot ownership but those were skyrocketing in price to 300k upwards! We threw up our hands. It was crazy! So we bought a winter home in FL. Dumped the huge RV after 5 years. I will ALWAYS caution people against it. I won’t lie. State parks are wonderful. But buy a USED rv, built before Covid. Dare I say before recession. Those seem to be the ones built super well. This is NOT like the car industry where newer is better. In fact, the car industry is starting to slide as well….
Thanks for doing this . The best rv channel ever
I have a 21 year old Tiffin Phaeton I just bought. No cracks, but I'm replacing some major stuff: shore power / generator switch, Xantrex Freedom convertor / charger, forward airbags, all shocks, toilet room floor, perhaps some tanks, [postscript- the tanks seem to be OK -] an annual lube/oil/service. Still, we bought it for 1/10 the price of a new one, so it will end up costing somewhere between 15% and 20% of a new one. The Cat Diesel and Onan generator will outlive me. Bob Tiffin was a stand up guy, but Thor, which bought his company, is not so much so. I'm actually glad I don't have a brand new one. As far as the interviewed owners go, it's important whether the cracks are just in the gel coat (minor issue,) or through the laminate, (major issue.) Gel coat is essentially a brittle paint. Fiberglass reinforcement is structural, and could lead to rot in underlying plywood.
If I were buying a new RV today, (which I wouldn't,) I would demand an escrow account for the last 20% of the price for 1 year to ensure that real fixes to the factory defects were properly fixed. The dream of "new and perfect" is just that - a dream. In today's economy, what with Covid's aftermath and low unemployment = inexperienced workers, new = defective.
Thank you Liz. Tiffin was the only brand i was considering to purchase new. And now that I listened to the end of the story I would say that it's great to hear that Tiffin was actually likely already working with Lippert on the slide fix. Not something a lot of other brands would even consider. My last new RV was a 2015, and I had very minor, fixable things that I learned to take care of myself. Never missed a trip over 5 year period of traveling 5 - 6 weeks each spring summer fall. That was a Jayco C class. Loved every moment of those trips with our family.
Jayco has a REALLY bad rep now.
You're doing a real service for people, Liz.
That was an incredible video🙏I’m happy for the family and for Tiffin for stepping up to the plate❤️You go girl ✋🏿🎉❤️❤️❤️❤️❤️great work Liz🙏❤️
Thank you Liz! When I read a story about someone having a lemon RV, I immediately send them your way! You’re getting results that even dealers never get!
GOD Bless you! 🙏
To each their own but my wife and I are class B people for the simplicity, plus we can park it in the driveway. Having a slide that wouldn't close would be a nightmare. Good luck!
Yes! That's what I love about RV life, there is a camper for everyone. I started fulltime life in a camper van and then my needs changed. Looking forward to meeting you on the road someday! Thanks for watching.
Tiffin and frankly all RV manufacturers allowed the quality to suffer during the COVID window, so 2021 & 2022 rigs are very poor quality. And Tiffin has a serious backlog of repair appointments & many employees were let go and the Wayfarer service facility closed in 2023/2024. Maybe the Thor ownership influence??
I'm glad they stepped up and are willing to help them. And I agree- those backlogs are insane! Thanks for watching.
Hi Liz, I love in Australia & love watching you videos. You are an amazing woman & are giving hope to people who are having bad problems. Keep up the good work & you are certainly amazing.
Hi LIz, Gary from Kansas here!! I love your videos and like I always tell you, I'm looking forward to a new one every week. Keep up the awesome work. See you at next weeks video, girl!!
Glad you got something done for them. Here in California I cannot just "drive to Red Bay" for service. The authorized service center here did not want to deal with Tiffin's structural warranty claim. They told me to pay them and then work it out with Tiffin. Reason, they could not afford the time on hold with Red Bay working out the warranty claim. I did not pursue it and just live with most of the problems - fixed one out of pocket.
I've known a few people out here that had pages of problems on new rigs and also got Tiffin to come get the rig, fix it and then return it. Tiffin warranty and service is awesome if you can go to Red Bay.
The small stress cracks on the sides are very common on Tiffins. That's the first I've seen of a roof crack. The big gassers do have problems with bad welds between the "box" and the chassis. Over time, Tiffins will also develop problems between the front and rear caps where they meet the sidewalks. All things to look for on used rigs.
Thank you so much for sharing this. Yes, that roof crack looks ugly. I would not be surprised if it were not repairable and am interested in how Tiffin approaches this. I will keep you posted, and thanks for watching.
Liz, thank you for doing these videos. You are helping consumers understand what they are getting into.
So happy this video exists. Helps our decision making tremendously
Tiffin was really good before they sold to Thor.
Yes. I hope they don't go down a slippery slope of poor service. I definitely give them credit for stepping up and wanting to help these folks. Thanks for watching and stay tuned.
Thor does not own the Tiffin Service Center in RB. That is still Tiffin owned. @@LizAmazing
We have a 2023 Tiffin 40ip and some minor issues and Tiffin is 1000% behind us and has handled any issues professionally, and expeditiously. We highly recommend Tiffin and we also had a very positive experience with a dealer. I sent Liz and email offering to share a great experience story on a superb dealer.
So glad to hear this! Thanks so much for your comment and enjoy that Tiffin!
What tiffin dealer do you work at?
I don't work for a dealer. We purchased our Tiffin from McClain RV in Oklahoma City. Fabulous dealer and over the top customer service. They have stores in Texas, too!
Liz , your site name fits you Amazing Liz . Always trying to help the little guy. You give credit when due and get on the big shops when needed. Like I said before we can’t RV anymore because of health issues but I love you site . Thank you for helping the RV’s who get nowhere alone. Thanks again Char🐼
Thank you very much for your help always my utmost respect
Feel free to share this video to help the channel grow! And thanks again for watching and commenting.
It’s nice to hear a company standing behind the product and getting it fixed
It would have been nicer if Tiffin hadn’t sold them a defective product to begin with. What’s it like working for Tiffin?
@@tommyh.8391 that’s true
Only when called out on social media! Shame on them!
Well,l just have to say they make things thin and lightweight so they can pack more stuff in them cracks are most likely from just driving on uneven roads and out of the campsite as well as the road. The frame has a tendency to twist which breaks the outer coating of the fiberglass. I sent you an email with about what California is doing on RVs never hear back from you on any of my posts or the email I guess you’re just too busy to deal with someone that really doesn’t have an RV problem, but has quite a bit of knowledge of them
Thank you Liz for posting the video. Every manufacture should stand behind their product if they want to stay in business.
Your original video was about dealer service and I commented Bob Tiffin was a "God" of customer service. I was last in Red Bay in April of 2023 and was forced to leave before all the repairs were completed because of health issues. I had an Aqua Hot that did not work. I had it at LazyDays for 3 months before leaving for Phoenix; there I had three different Aqua Hot techs come out and work on it. Tiffin's techs and Aqua Hot helpline suggested Red Bay and Red Bay was 1650 miles out of the way, but Red Bay was the answer. I had a short meeting with Bob Tiffin and he called a customer service foreman and told them to completely replace the unit on his "dime" because Aqua Hot does not want to do a complete replacement. I called him before I owned a Tiffin and as recently as a couple of months ago and have had him always call me back promptly. They've also extended the warranty on our unit because of my health issues. Bob Tiffin is still there every morning at 4:30am and he'll return our call.
In my time at Red Bay I heard many stories about Bob's graciousness and met many employees who all care as much as he does.
Rv’s are horrible investments.
They are not investments at all. They are fun things to have. Thanks for watching.
Thor has ruined the industry
Thank you Liz for keeping us up to date. It speaks millions when a company president calls you. You are AMAZING!
Cheers to you for all your efforts bringing these issues to the attention of present and future RVers. I also hope the manufacturers pay attention and improve. Japanese car manufacturers paid attention to Richard Deming, formerly of the Big Three, and helped them to where they are now. This is an example of will and desire to improve leading to be the best.
Liz you’re providing a great service. Hooray to you
Thanks, Billy, I sure appreciate your support!
Rvers are large community and Lis I love how you are taking on the OEM and getting actions! We have need voice for a long time! I will bet everyone has had major problems that get blown off. The must have gor an lemon because the next step would a four travel and not many of us can afford on! Great video!!
Thank you Liz, and awesome response from Tiffin, camping equalizes my life, Tiffin is a dream for me, thus it makes me happy to know that the people that manufactures my dream would not be a nightmare for me. GO TIFFIN
Great video Liz, such a nice young couple just wanting to camp without problems with their family.
Looking forward to taking my family camping this summer in our 89 chevy van that i completely rebuilt.
Liz, you are an asset to the community. It is extremely frustrating own a lemon in need of major repairs. Thanks for assisting the couple find resolution.
Aww, thanks so much! Glad to have you here!
Liz, another excellent video. Your channel does a great service. I feel for Steve and Julia. In the summer of 2021 we traded in our Forest River motorhome. It too had stress cracks on both slides in the exact same way. It was repaired and cracked again. It also had nearly 50,000 miles and on our coach , it was thought the cracks occurred from misaligned slides and overloading of the coach.
We wanted to purchase a Tiffin 36LA. We got very close to buying over a 10 day period. But the build quality disappointed us compared to our friends 2018.
We opted to go with a little smaller and more basic Winnebago 29V.
We had some issues but NOTHING like the one in this video.
We now have 36,000 miles on it, but did make two trips to the factory for a list of repairs . While it was expensive to make the 3000 mile round trip, our experience with them was excellent . Winnebago stepped up, and even helped us with out of warranty work. . Maybe we’ve been lucky, and glad Tiffin stepped up in this case.
It’s not ALL BAD, but the industry definitely should be head and shoulders above what we are getting.
Thank you Liz with all my ❤
Aww, I'm so glad you're here. Thanks for your support.
Thanks for doing this series!
Thank you Liz!!!! Keep up your good work!!!
Looking forward to seeing the outcome of this story!
Very good work on your part, Liz Amazing...👍
Liz, you are giving all RV owners hope that one day manufacturers improve their products. It’s still sad manufacturers just don’t offer that kind of help from the beginning. I continuously read and see on TH-cam that certain items installed and these RVs can continuously fail and the manufacturer just keep installing them. It’s beyond me why they do that but I guess making the almighty dollar is the goal and not providing a good product is priority ONE. I hope the federal against Thro changes how Warranties are addressed by all manufacturers.
Tiffin is a Thor Industries manufacturer now. That's the heart of the problem. Liz, I wish you were doing these videos back when we bought our Palazzo!
Thanks Mitch!! Yes, Tiffin got bought by Thor back in December 2020.
The warranty should be paused when there is a problem being resolved. They shouldn’t be able to get away with delaying their responsibility.
Yep! Thanks again!! Maybe it will happen someday.
Thanks for being a voice for RV owners that actually gets heard, Liz!!
thank you Ellen, so glad you are here!
Glad that Tiffin is stepping up. Look forward to a follow-up once they are done with it.
❤❤❤ I Own a 1985 Tiffin Allergo Class A and she's perfect I travel 4 times a year and everything works I'm so thankful 😊
It seems the best stuff was built prior to the recession…
Priceless Information;; Thanks Liz.
You go Liz! I loved hearing that the couple in this video is focusing on their kids. They shouldn't be dealing with these RV issues. Keep fighting the good fight!
Thanks so very much! I sure appreciate having you in my corner!
Thanks Liz for all you do to help so many folks with so many issues from so many different brands. We have had two travel trailers that we bought new and had very few issues one was a 2011 and then we went bigger in 2014. After a few years with the last trailer we retired and thought we would make a switch to a class A motor home. We were not sure we'd like it so we opted to buy an older unit in good shape. We ended up with an oldie a 1996 Fleetwood Bounder 34j model. We have now traveled with this for three years including three 6000 mile trips and we have had almost no problems other than really extremely minor things. We would like to upgrade now to a nearly new class A but after watching the many challenges that people are having we wonder if we'd just be better off staying the course with this old Bounder. I guess I would recommend to anyone new to RVing to consider an older one to start with as we have never missed a trip or had a breakdown that stopped us from our destination. We've had several folks walk up to us at campgrounds and literally warn us not to buy a new one as we will be shocked at the possible issues with so many of the brands. So we continue to look at new ones but we're actually very leary as we have had such good luck with this oldie. Thanks again for all you do! We enjoy each video but feel so bad for these folks who buy these rigs that appear to be poorly built.
Hang onto that Bounder, sounds like a good one! Yep, definitely not a good time to buy new right now. Thanks for watching and happy travels!
You are doing great work
I bought my 2020 FR Microlite 25fks in 2022. It was a year old, and had 2 previous owners. It was made right before covid. I bought it for my retirement. I have had no issues due to defects. I have had normal maintenance things and a cracked water filter housing. There are methods and parts used in the plumbing system that I am not happy with, but nothing I can't fix for now. I consider myself very lucky so far. My heart goes out to this family and others who have spent a very large amount of money on an RV that turned into a nightmare. Good for Tiffen to step up. Hopefully this is a trend, thanks to Liz. Who has very pretty eyes by the way. 🥰🥰🥰
Liz I am a subscriber of your channel. Because of my age I am no longer a person who travels using an RV. But the work you are doing is very important there are many folks out there that want to post videos of their travel which is nice but the work you are doing is far more important than seeing someone explore the country. Keep up this important work.
Thank you so very much for your support!!! I am so glad you are here!
Good work Liz! Hopefully eventually enough people will opt to not buy new because of the publicity regarding the huge number of “built in” issues and the headaches that accompany them. We opted to buy an 05 over new for this reason and yes there were little upgrades and maintenance things we performed but no manufacturer issues. Keep up the good work and bless your heart.
I’d never buy a new RV. I purchased my Class C when it was 2 years old and had 23,000 miles on it. I paid 1/2 what the original owner paid. He told me about the bugs he got fixed.
The beauty of used is that from day one you know its your problem to solve. You buy new and you assume you will get perfection or if work needed the red carpet treatment. But once you pay the y don't know you anymore.
Absolutely Liz
Amazing how it takes this kind of public exposure before it's taken seriously, and the right thing is done.
Now if the other thousands of Tiffin owners are given this kind of response and service I will then give these company bigwigs credit.
BIG changes need to occur in the RV industry!
I know it! And making these videos helps the others because it empowers them to push back. I hope the RV industry wakes up and does the right thing overall as I have no plans to stop making these videos. Thanks for watching.
@@LizAmazing You are truly doing a great service for the RV customer Liz. Keep up the great work !