Thanks for your video. I learned a lot. It is a really great video. I was wondering if you would do a video on the entire cleaning part of all the relevant parts to clean (demonstration) like the tubes,etc. It would be great if the entire complete setup ( pillows, tubes,etc.) were taken apart,cleaned, then the video showing all the parts being put back in the machine (obviously you'll need an extra set of parts because the parts cleaned would be wet ;) I'm visual and that would be so helpful. Thanks again for your video!
My wife has been using a CPAP for several years. She got a ResMed AirSense 11 right after they first came out. We never new about removing and cleaning the hose port. Thanks for sharing this. She can now clean her machine more completely!
Honestly, I'm tired and can't sleep due to the intense and ongoing pain of 4 broken ribs. I have this cpap but turned on this video thinking it would be just what I need to put me to sleep 😂 What a nice surprise when it was actually interesting and I learned a lot about my machine's use and maintenance! This foreign machine has now become familiar and cleaning is no longer a daunting task. So, while I watched this thinking I'd fall asleep, I watched it all the way through and I'm now going to sleep with a feeling of relief and confidence in caring for this contraption. Thank You so much!
Excellent piece of equipment got it 1 week ago changed my Life 100% I Scored 37 events per hour on the test monitor, now I’m 1.2 events per hour, very quite machine, comfortable full mask will never stop using it . CHANGED MY LIFE!!!!! 👍🏼
@@billrau2398 I'm in the same boat! Went from 42 events per hour to 1.2 according to the machine. I'm a little skeptical of how it tracks the events but my wife said I'm not snoring anymore so i know it's doing something!
@@calicryptodude-mel6033😖90 events for me Definitely a life changer. Upgrading my old 5 year old machine tomorrow 😂I wasn’t aware than I can upgrade every two years
I’ve been using an old ResMed machine since 2011, and finally decided to get another newer machine. I like this new 11 model. The water tank makes for a messier fill, as my old machine just had a hole in the top to pour the water. This new 11 tank makes you lift off the cover, pour, cover and slide in. I still haven’t done it yet without spilling water!
I’ve been washing the hose, mask, and water chamber every Saturday since I got my first cpap 12/30/22. I had no idea about the inner part I need to remove and wash so thank you! Also I didn’t know I needed to check my air filter weekly so I’ll be adding that step too. I thought the machine would tell me when it’s time to replace it since it’s so high tech. I am wondering why it won’t stay connected to my Bluetooth. I keep having to reconnect it. I notice when I close the Airsense app, the Bluetooth indicator goes away. I can’t seem to figure it out. Thanks for the info!
I think that the bluetooth is usually because your phone connects to other things and drops out the Air11 connection, but it would be really hard to know. Thanks for watching!
Ive had this unit for a few days and i wake up like im starving for air or maybe its the air temp is too warm. I have it on the lowest setting 65°. So i end up pulling it off after only a couple hours.
That is usually due to mask issues. We have a great blog on missing data and how to correct it. cpapmyway.com/blog/missing-time-on-cpap-compliance-report
Had mine for about a month now and recently have experienced extreme nasal drip. Have been cleaning mask daily and hose weekly. Until this video I didn't know to empty humidifier daily and to clean humidifier and hose attachment weekly. Hopefully this new knowledge, I will get over my nasal issues.
Just received my ResMed11. Has some new good features, but water reservoir is too small. One complaint I have is mask seal is always good on the machine but MyAir tells me to adjust the mask seal. Last night I had to take my mask off in the middle of night because of a massive leak, but machine still said I had a good mask seal.
Thank you for this! My doctor just prescribed me with this unit and I was hoping to find an "all about" video before I got it so I knew what to expect. You nailed everything I needed to know and more :) Thanks again!
I have just received my Air Sense 11 with a heated hose. My physician also wants me on oxygen. How do I get oxygen into the heated hose at the machine end of the hose and keep the heat? I am currently using a non-heated hose into which I know how to connect oxygen. I would like to try the heated hose. Thanks in advance.
We actually have a great blog with links on connecting oxygen to your CPAP. Link below will help you out. cpapmyway.com/blog/connect-oxygen-to-your-cpap
Thank you for your quick response. It is apparent that Res Med does not currently make an oxygen adapter for their heated hose. I also have not found an 8 foot heated hose by Res Med. I assume that since the ResMed 11 is new there has not been a market developed for these products.
Neither Regular or ClimateLine tubing for the S11 have the oxygen port which attaches directly to the base of the machine. Do you have any update on when this will be available?
I do not have an update on that product. You can put a standard bleed in connector at the mask end of the tubing though. Link to that product below. cpapmyway.com/store/oxygen-bleed-in
My insurance covers this machine 100% plus all future replacement parts. I've been using for a couple of weeks and it's been great especially when I switched to th nasal pillow after couple of days of rh full face mask
Great video. I just started CPAP therapy 3 days ago. Thanks for showing how to take out the water seal inside to clean. Was not shown that. Do you no anything about humility or heat tube setting? Mine is on auto, but I still have a runny nose
Thanks for the feedback. I have a link below that goes over the AirSense 11 humidity and heated tube settings for you. cpapmyway.com/blog/adjusting-humidity-on-airsense-11-cpap
For some reason, I got it this time! Video was very helpful and clear. Never realized the universal fit for the SoClean2. Now I can continue using with my new ResMed which uses a different water reservoir. Thanks.
Ive been using this machine since mid April. First time c-pap user. Im definitely getting more sleep. Your video was very good. I learned a lot from it. Especially interesting to me was the cleaning information was different from what the service rep told me. I was told to just add water as needed, empty the chamber and clean it once a week and start with new water than. Also was never told about the piece to take out of the machine to clean. Do you recommend filtered water or can tap water be used? Really appreciate all the information.
I would try to use it during the day as much as possible during your acclimation. If you can watch some TV with it on or something that will distract you, then you will probably see a much quicker acclimation. Good Luck.
New air since 11 the air stinks right out of the machine I can’t stand the smell. They won’t give me a new one. They want to send it back to see what’s wrong. It smells foul in super heated plastic very disappointing what would cause it to smell? It’s not the hose. It’s not the humidifier chamber. You can turn on the machine without the hose on and just air for a short time comes out and it stinks.
I think this was a good video, I would have liked to see you demonstrate the machine with you putting on the mask connecting the hoses. What is the correct procedure during the night & you need to use the bathroom. Do you take the mask off shut the machine or do you leave the mask on disconnect the hose leave the machine running then reconnect the hose and go back to bed. I'm a senior and I get up 3 to 4 times a night to pee what do you recommend. Also, do I really need to go thru the menu to use it or just turn it on use it and then in the morning or whenever I get up just shut if off. What is the best way to clean the hoses and how do you ensure that no water is left in the hose before using it again. Thank you
I wish they'd answer your questions. I have the same questions..I am wondering what is the recommended procedure when taking the mask off a few times during the night. I'm figuring that removing the mask for a restroom break might cause the Sleep Report to falsely report that mask isn't sealing. For example, should I enable autostart and autostop? Right now, I only have autostart enabled. Thanks!
Excellent review. Received my ResMed 11 from the VA (Veterans Admin) and it's a Cadillac compared to my sysone issued in 2011. The quietness of the CPAP machine shocked me. So happy to retire my Darth Vader noisy air machine.
I'm pretty new to the CPAP world. I'm having an issue with my AirSense 11 , It worked fine on Thanksgiving night, on Friday night it changed. It sounds like a wind storm. I don't think the pressure is working the air is just blowing
Thanks for this video! I’m so happy! I just got one of these today! My first CPAP machine. I can’t wait to use it tonight! Looking forward to a full nights’ sleep! No more total exhaustion all day long!
Thank you for all the good and bad comments on the video. This is my first time using this cpap. Mine was old and finally stopped working. Will be trying this tonight. Great video and God bless you.
I’m struggling with my unit. All these videos help somewhat. Some days I feel like returning the unit and sleeping on my side. No problems doing that, so it’s an option. Thanks whomever for this info. ℹ️
Me too. I received mine from the VA a few months back. She have me about a 30 second class. t felt like I was sleeping in a windstorm the first night. I couldn't stand it. I decided to try it again with the half mask tonight and I'm still laying here in a windstorm. I dont know if that's normal. I struggle to swallow. I don't know if my mouth is supposed to be opened or closed. I already struggle with insomnia. I am more comfortable with the apnea.
How the heck do you get the water tank off? I thought the white button on top was a release button but it isn't. I literally have to pry it off using the blunt end of a tool to pop it off so I can fill it. Is mine broken? Help
That is super strange. You may want to get a replacement water tank. Maybe something is not right with it. Link to ours below. cpapmyway.com/store/water-chamber/airsense-water-chamber
@@andyminniti8563 thanks Andy, I finally have a routine to get it off, you are right on how to do it, but I just have to grunt and jiggle mine a bit before it gives way....
I would love it if you can include how to set the air pressure as my machine had the wrong setting since a new Sleep Clinic Test was done and changed my pressure from 6 to 13. thank you again.
I just started using it on the first night after a few hours I awoke parched only to discover in the morning that the reservoir was empty. If I have to get up nightly to refill the reservoir kinda defeats the purpose of using it
I've been using an S9 for years and I am going to be getting one of these. This video was very helpful. I haven't even received the machine yet and I'm thinking of ordering those replacement filter covers lol Seriously though thank you for posting this
Thanks for watching and you are welcome. We have a few left in stock at this moment if you are looking to get one soon. Link Below cpapmyway.com/store/cpap-machines/auto-cpap-machines/airsense-11-auto-cpap
Thank you for a very informative video. You sent Ms. Heather Brown a link on Humidity & Tube Temp, which I watched. I have an AirSense 11 and my Tube temp is set to auto. I want to try adjusting it manually but how do I find out where "auto" had it adjusted to for I can start from there? I prefer not to start at 60 & work myself up gradually to 86. Is there any way to know where my "auto" was adjusted to? Btw, I also have a ClimateLineAir 11. Thanks
I do not think that there is a way to get the current settings when it is in Auto mode. I would start much closer to your room temp or higher in the manual mode.
If that machine is loud, then there is something wrong. Very often the water chamber seal doesn't line up. But if you cant resolve, then you should call your provider.
Just upgraded from the Airsense 10 to the 11. 1. This new model doesn't seem to ever completely "power off" like the older 10 model? 2. I've used a SoClean on my older 10 model for years. Any issues with running ozone through the 11 model for daily cleaning?
It will run for a while to cool down. Video link below will explain that a bit. SoClean is simple, but it will put Ozone inside the CPAP. So early corrosion or issues may occur. Might just mean that you have to get a new CPAP earlier than if you weren't using Ozone in the CPAP. th-cam.com/video/T9NrvynVc7o/w-d-xo.html
I am a CPAP user for almost 25 years. My health insurance provides me with a new CPAP machine every 5 years. To date I have used 4 machines, and in 2022 I got ResMed AirSense11 as my last CPAP machine. None of the previous brand machines ever failed in their 5 years, but ResMed failed (humidifier does not work, no heater..), in less than 1 year. I noticed AirSense10 has DIY instructions on how to replace the heater fuse. No instruction as such is available for AirSense11. I live in Ontario, Canada. Couldn't find any AirSense11 service providers. May I kindly ask you what to do to have this fixed? Currently AirSense11 is shelved to be fixed and my older machines are serving me. Regards.
Hi Clay. thank you for this video. Is there a NON-disposable filter on the air sense 11? The back of my machine says to change the little disposable filter twice a month and the NON-disposable filter every 6 months. What do you know about that?
Your videos are very informative. I was just recently diagnosed with (Moderate Obstructive sleep apnea) yesterday and was told I needed a (Auto Titrating Cpap) guessing which mean auto cpap?!? I need a machine that is (DOT Compliant) and was wondering what stuff do i need on the machine. Heated humidifier stuff like that. And also got a prescription and my sleep report too. Trying to figure out what machine is right for me.
Thanks for watching. If you are a needing DOT reporting then you should definitely consider how the reports are generated. The AirSense 11, and Luna G3 have wireless reporting and work great for getting Compliance reports. The Luna 2 is also good, but you have to pull the data on your own with the SD card on your Home Computer. Links to all of these options below as started bundles which come with everything that you need to get going. cpapmyway.com/store/cpap-packages/airsense-11-auto-cpap-bundle cpapmyway.com/store/cpap-packages/luna-g3-auto-package cpapmyway.com/store/cpap-packages/luna-2-auto-starter-bundle
Was getting ready to send comments, they got erased, starting again. grrr Was caught in Phillips recall .Have Airsense 11 now. Use 2-30 min prewarms (water in tub barely warm) & turn on mach for little while to let heated hose warm up. When warm & blowing warm air , attach mask. In 5--10 min hose cools down & blows cold air. When get up in night, hose still blowing cold air. When get back in bed, hose is warming up & air is getting warm. Attach mask, hose & air cool off in a few minutes. Always blowing cold air in AM. Heat plate is hot & water is warm. This is #3 mach & heated hose. Hose set @ 84* (tried 78* 1st, nothing) humidity @ 5. Have tried several different masks, results are same. Have been back to provider many times. Feel like i'm going crazy! Anyone else having this problem?
Because the CPAP is monitoring your room conditions, it may not heat. Keep in mind that they humidifier system is not really built to heat the air as much as to add humidity. It add the humidity by heating the water so that more will evaporate into the air you are breathing. If your room is already humid, then it may not heat at all.
I got the 11 to replace the 10 and see very little difference. Water tank is same as 10 when filled just as tricky loading into the machine. Touch screen is no great upgrade because 10 you moved by line and 11 move by screen grouping. Would rather they keep same heating tubing as 10 would also be better of bought extra tubing since big enough investment. Only big change is coming to presser the 10 blow air fast through the hose making a feeling of mask blowing up like a balloon while 11 is very gentle flow and I don't get that mask blow-up feel. Mine came preset with regular hose so ordered heated hose not cheap. Oh and I never had 10 update OS at lest I know
I got mine a few days before Christmas 2023, and then went traveling. The first night in the hotel, a weekend, my machine was FREEEZING my face. It hasn't happened since then, or before. What do you think was going on? I can call my provider in two more days, but of course, it's on weekend/holiday days, that I have the question. And not much I can do about it til we get home. I am curious about the Heated Tubing, vs regular that you are mentioning. I couldn't say which I have as I didn't bring the packaging with me.
The temp of the air coming from the CPAP is mostly dictated by the room temp where you are sleeping. The heated tube will help that significantly if you feel like it is just too cold.
I am wondering what is the recommended procedure when taking the mask off a few times during the night. I'm figuring that removing the mask for a restroom break might cause the Sleep Report to falsely report that mask isn't sealing. For example, should I enable autostart and autostop? Right now, I only have autostart enabled. Thanks!
Having had their air sense 10 and experienced it's 3g uploading being killed off due to age I wish this thing had WiFi support. No sense using a cell carrier esp if they aren't going to upgrade it as the unit ages. Is it using 5g or LTE on this model? Eventually LTE will be discontinued as well like 3g before it. Just checked data sheet.. it's LTE. Dammit.
I have ResMed 11 with N20 mask. Question: the mask is venting even after I confirmed the mask was being worn correctly… (ie, sealed correctly). Is it normal for the venting to be a steady stream of air?
Humidifier chamber: water slips out. Not great. This is the 3rd night. The 1st night & tonight, the “blower” is not working. No air coming. I will wait to see if it corrects itself. I have checked all connections. The “on” light is on. Frustrated. Please help. Update: After many attempts, it has turned on
Wait... so, I have an AirCurve 10. Is the AirSence 11 a BiPAP or CPAP? Would the standard, not heated, hose from the AirCurve work with the AirSence 11?
The AirCurve 10 tubing will not connect to the AirSense 11. AS of today the Airsense 11 Bilevel/Bipap has not been released. So the current AirSense 11 models at all Auto CPAP or fixed CPAP.
I have been using the Airsense 10 sinds a few months, but i'm still not used to it. It might be me, but when i wear the mask (full face btw, cant use the other), then i just wake up at least every 1-2 hours, so in the end, after a few days of use, i need at least 1 day sleeping without the mask to have a normal 8 hour sleep and stay awake during daytime. Reading most comments, it feels like i am the only one having this problem though,
Have attempted 2 nights with this so far. Haven't made it past 3 hours. Feels like a high pressure plunger on my face. Pressure makes the mask leak, hard to exhale.
Can u go past Max water. I use a full mask. I'm still getting dry mouths. I've been using 10 now 11 machines. I've been using cpap 12 years. I use waterless resmed for travel. Oversea trip is a big problem.
Just got my Airsense 11. The case sucks! There is no space for my face mask, the full face Quatro pro. As a person who travels a lot, being able to carry the complete system in one case is important. I'll be back after my first nights sleep.
They did make that case very tight. I think it was in an effort to keep things as small as possible, but if you are using a full face you will find getting it in there pretty tough.
I’m new to CPAP and used my 11 for the first time last night. I was surprised at how quiet it is. One thing I noticed is that tonight I need to use the chin strap that I received with the machine to keep from mouth breathing! I have a long beard and mustache, and according to my report this morning, the seal on my nasal mask was good all night. So far, one question I have is about the temperature setting. Options are automatic or selecting a specific temperature. I like to sleep in a cold bedroom, so I set the temperature at 67°F. Does lowering the temperature like I did turn off the humidifier? I couldn’t tell whether or not it did or not because the reservoir of water was still very close to the “max“ line this morning. Mine came with heated tubing if that makes any difference.
Switching from a Devilbliss IntelliPap & I run it without the water reservoir because it just had too much rainout for me, can I run this one without the water in the reservoir or with the heating element off? Great videos & thanks for any answer you can provide.
You're calling the weight cubicly?!? It's also funny when you say if you're watching .... Who else would you be talking to. got it running but so little power. i find it SO confusing. the 10 was very user frendly also i miss the tiny dim lite that STAYED ON w/ my 10
I finally got a new machine after many complaints. It is just as bad as the first one. I have to unplug it everyday. If I don't it runs and runs, smells the house up of burning rubber. It has moisture on bottom of machine. Plus it is noisy so I put it on a 12" high box by bed. Good luck . I give it 👎👎👎👎👎👎👎👎👎👎
I must be doing something wrong because MyAir only updates via cell phone upload ... I do not get the info on Bluetooth (yes the Bluetooth icon is on so there is supposed to be connectivity) at all.. On my ResMes AirMini I get data via Bluetooth ,,, Also there is no way to change your timezone without deleting all your data (Not a reset just clear data) ... any thoughts on what I am doing wrong with Bluetooth or is that just a "feature"
Love my Airsense 11 I got form you all. It is very quiet machine. Have had no problems with it so far. Note, the link you have for the Airsense 11 accessories comes back with: THE PAGE YOU REQUESTED CANNOT BE FOUND! Just letting you know that link isn't working.
Ive had my machine for over 6 months now it worked great, then I started a job where I work night shift, I sleep during the day, and now its not measuring my usage, ill be asleep for 6 hours and when I wake up it reads Ive only had 15 mins on it, what can I do to resolve this my RT didnt know she gave me a new machine and its still happening. Thank you
Just bought my new Resmed 11 today so thank you for your detailed look at the machine. I've been using one since 2007 First the S8 and the S9 and jumping straight onto the ResMed 11. I would also be interested in the cleaning process. Do you have to remove anything from the water tank before you place it in the dishwasher?
I hooked up my so clean to my new 11 and the pressure was crazy.. I used my so clean on my 10 for years? I bought the new top for the reservoir for the tube to so clean and everything. Is it not compatible? Thanks
I have been using the 11 for just over a year now. Just happen to come across this video searching for answers for an error I am having. I am getting an error that states, "Heating system error. Therapy may run without heating." Have you seen this error, and how can it be corrected. I have an appointment with my supplier to look at it but didn't know if it was a simple fix?
Great video and very informative! I just started using new 11 after 6 years of 10. My recent complaint is the water tank is smaller and uses all the water in 8 hours. The 10 had a larger tank and I would only use half the tank even with more than 8 hours of sleep. I’m concerned about damaging the unit if all the water evaporates should I sleep past 8 hours. Should I be concerned or is there a humidifier setting that needs adjustment?
I like the PAPClean (link below). It doesnt get ozone into the CPAP which is a good thing. cpapmyway.com/store/cpap-accessories/cleaning-supplies/papclean-cpap-cleaner
I had to buy a new DC power cable for my All power power bank because seams only cross over between this and 10 is the mask. I had extra heated hoses for the 10 and rotten can't be used on 11 until someone makes a adaptor for this
You did not mention anything about the headgear. That’s what I was waiting for. I need to see how big this thing is because I could not sleep with all of the gadgets on the first one. That’s why I have never used it. So can you show that part for me please.
The AirSense 11 will work with any mask/headgear combination. Below is a link that helps with mask selection. cpapmyway.com/blog/best-cpap-mask-current-and-new-users
Hi, I'm new to CPAP treatment. I have the airsense 11. Twice I have awakened during the night and there didn't seem to be any airflow coming through my machine even though I was wearing the mask and the machine appeared to be turned on. Also, the program shows that I take my mask off multiple times during the night, but I go to sleep with it on and wake up with it on and I haven't been out of bed. The machine itself says my mask fit is "great" but the program says it needs to be adjusted. I need some help understanding so I can do my best with this treatment. Thanks.
This is almost always due to massive leaks. The machine will think that you have taken the mask off and it will shut down. This video will show you exactly what I mean. Even if the leak average is good this can be the issue. cpapmyway.com/blog/cpap-randomly-shutting-off
I have a weird question. When going out of town and packing my machine in the bag, where does the cushion and straps go? There doesn't seem to be a spot in the bag? Resmed Air Sense 11. Thank you.
I sleep much better with this machine. I have the AirSense 11, but 2 days ago it stopped sending out data. I have an EERO 6 extender in my bedroom, I get 6 bars on my phone and tablet, but now only 1 bar on the cpap. Should the machine show as a connection on my phone? If so, what is the name of the connection? I appreciate any help you can give.
Just got cpap machine yesterday and last night couldn't get it to work it keeps telling Me high leak detected connect tubing well I've tried everything and still doesn't work. So could you please tell me what to do. Thank you
That is usually because something is way off or you don't have the mask on when you turn the CPAP on. Take it all back apart, including the humidifier chamber. Then reassemble. Make sure your mask is on your face before you turn the CPAP back on.
Misleading title. This video is nothing more than a Review. It's not a Setup video like the title states. I was watching and waiting for the Setup and wasted 10 minutes of my life I will never get back. Doesn't even give you the basics of a setup like filling the water, installing the tubing, etc.
I like the machine but lately it's been turning off peridodically with the 'water cooling' symbol lighting up. It resumes after a minute but every time it stops, it wakes me up. I can't find anything in the 'troubleshooting' guide that addresses this issue.
That is a very common issue and usually has to do with the "auto-off" function. We have a great video and blog to help with that exact issue. Link Below. Thanks for watching! cpapmyway.com/blog/cpap-randomly-shutting-off
My 11 has stopped accurately indicating correct usage time. After many hours it shows less than one hour of use. It only started this week after working properly. What is going on?
Why doesn't it have a valve for exhaling? The way it's set up you breath in what you breath out as far as I can see. Couldn't they have put in a valve that unlocks when you exhale? It could be controlled by the CPAP machine? If that valve was there than there's be a lot more oxygen going into the users mouth. Am I missing something?
I just started wearing a cpap , I’ve tried the nose pillows and they bother my nose. I have the small nose mask, but it digs into my face ear my nose and that hurts. I saw your review on the nose cradle I think that maybe more comfortable. I’ve never bought anything online, do you use insurance?
I just got my FIRST CPAP, the AirSense11. I started with an AirTouch N20 nasal mask, but found I started mouth breathing once I fell into a deep sleep, which woke me up. I switched to a AirFit F20 full-face. The full-face mask doesn't seem to push nearly as much air volume as I experienced with the N20. Does this seem normal? With the N20 there was a noticeable stream of air constantly being expelled from the mask, with the F20 I can barely feel any air coming out of the mask, which makes me wonder if it's forcing enough air into my nose/mouth???
That is a normal feeling. When you are able to exhale into a large space like a full face mask, it can feel like a lot less pressure. You may also want to adjust the mask selection on your settings to full face if it is still on nasal.
@@CPAPmyway I agree. Having used all the diff types of masks, yes the full face feels the least amount of pressure because the volume is larger, and therefore far more comfortable in my opinion.
How does one clean the heated hose and the nose plugs. Or whatever it's called. I am new to this. I did sleep better last night. Mt first time use! Thank you!
How you uploaded the cpa machine I stop using for 2 weeks and when I start using again they said uploaded before use tonight what I have to do to uploade.
I am blind. You mentioned the touch screen being an issue. Is it still usable? Or what machine do you recommend? This is the machine that I am supposed to be receiving soon.
Why does it shut off in the middle of the night? It’s happened about 6 times now - once twice in one night. Very scary the first few times. Some say to reboot but that’s ridiculous.
There is usually an easy resolution to that. Check out the link with video below. Hopefully an easy fix for you. cpapmyway.com/blog/cpap-randomly-shutting-off
We do have a great blog to help with mask fitting. Probably the best place to start, because there are quite a few variables. Link below. cpapmyway.com/blog/why-is-my-cpap-mask-leaking
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Thanks for your video. I learned a lot. It is a really great video. I was wondering if you would do a video on the entire cleaning part of all the relevant parts to clean (demonstration) like the tubes,etc. It would be great if the entire complete setup ( pillows, tubes,etc.) were taken apart,cleaned, then the video showing all the parts being put back in the machine (obviously you'll need an extra set of parts because the parts cleaned would be wet ;) I'm visual and that would be so helpful. Thanks again for your video!
We can certainly do that. Thanks for the input and for watching.
yes , please do that video.
Yes. I would like a cleaning video
Add me to the list, the visual of cleaning the entire thing would be great.
My wife has been using a CPAP for several years. She got a ResMed AirSense 11 right after they first came out. We never new about removing and cleaning the hose port. Thanks for sharing this. She can now clean her machine more completely!
Thanks for watching.
The comment on the filter door was an excellent "be careful" comment and great information. overall good review. thanks
Glad it was helpful! Thanks for watching.
Honestly, I'm tired and can't sleep due to the intense and ongoing pain of 4 broken ribs. I have this cpap but turned on this video thinking it would be just what I need to put me to sleep 😂 What a nice surprise when it was actually interesting and I learned a lot about my machine's use and maintenance! This foreign machine has now become familiar and cleaning is no longer a daunting task. So, while I watched this thinking I'd fall asleep, I watched it all the way through and I'm now going to sleep with a feeling of relief and confidence in caring for this contraption. Thank You so much!
That was super nice! Thank you!
Thanx for the info was not told about removing hose hookup inside machine so will add that to my cleaning duty's.
No problem 👍
Excellent piece of equipment got it 1 week ago changed my Life 100%
I Scored 37 events per hour on the test monitor, now I’m 1.2 events per hour, very quite machine, comfortable full mask will never stop using it . CHANGED MY LIFE!!!!! 👍🏼
That is great!
@@billrau2398 I'm in the same boat! Went from 42 events per hour to 1.2 according to the machine. I'm a little skeptical of how it tracks the events but my wife said I'm not snoring anymore so i know it's doing something!
@@calicryptodude-mel6033😖90 events for me
Definitely a life changer. Upgrading my old 5 year old machine tomorrow 😂I wasn’t aware than I can upgrade every two years
Also got mine from you guys. Great machine, only complaint is that the water reservoir is so small. Other than that 💯
Thank you for the feedback. Glad that you are enjoying it overall. Thank you for ordering with us as well.
I’ve been using an old ResMed machine since 2011, and finally decided to get another newer machine. I like this new 11 model. The water tank makes for a messier fill, as my old machine just had a hole in the top to pour the water. This new 11 tank makes you lift off the cover, pour, cover and slide in. I still haven’t done it yet without spilling water!
Thank you so much for your review of the AirSense 11.
How often do you have to add water?
I've just gotten one and I'm using CPAP for the first time. I fill the tank probably once every 2 days.
@@MeliTX you are supposed to take the humidity tank out and was it EVERY DAY. New water is supposed to be added EVERY NIGHT
@@Joe-mz6dc it's supposed to be cleaned and refilled DAILY
I’ve been washing the hose, mask, and water chamber every Saturday since I got my first cpap 12/30/22. I had no idea about the inner part I need to remove and wash so thank you!
Also I didn’t know I needed to check my air filter weekly so I’ll be adding that step too. I thought the machine would tell me when it’s time to replace it since it’s so high tech.
I am wondering why it won’t stay connected to my Bluetooth. I keep having to reconnect it. I notice when I close the Airsense app, the Bluetooth indicator goes away. I can’t seem to figure it out.
Thanks for the info!
I think that the bluetooth is usually because your phone connects to other things and drops out the Air11 connection, but it would be really hard to know.
Thanks for watching!
You NEVER gave the promised info LINKS for details such as blog...etc.
Thanks for the info. I just checked and it looks like they are all in the Description of the video. Is there a specific link that you need?
Ive had this unit for a few days and i wake up like im starving for air or maybe its the air temp is too warm. I have it on the lowest setting 65°. So i end up pulling it off after only a couple hours.
The temp will not help with the lack of air. You may want to speak with your Dr about increasing your pressure if you feel a lack of air.
I used my cpap last night and it is showing no usage from last night. The machine was running. Any idea what I may be doing wrong?
That is usually due to mask issues. We have a great blog on missing data and how to correct it.
cpapmyway.com/blog/missing-time-on-cpap-compliance-report
Had mine for about a month now and recently have experienced extreme nasal drip. Have been cleaning mask daily and hose weekly. Until this video I didn't know to empty humidifier daily and to clean humidifier and hose attachment weekly. Hopefully this new knowledge, I will get over my nasal issues.
Thanks for sharing!
The guy never goes in the how to set it up I’ve never had one this was a waste of my time it’s a sales pitch
Sorry it didn't hit the nail on the head for you. Thanks for the input.
Just received my ResMed11. Has some new good features, but water reservoir is too small.
One complaint I have is mask seal is always good on the machine but MyAir tells me to adjust the mask seal. Last night I had to take my mask off in the middle of night because of a massive leak, but machine still said I had a good mask seal.
Thanks for the input.
Mine does that too! But not all the time..
Thank you for this! My doctor just prescribed me with this unit and I was hoping to find an "all about" video before I got it so I knew what to expect. You nailed everything I needed to know and more :) Thanks again!
Thank you for watching and for the positive feedback.
I have just received my Air Sense 11 with a heated hose. My physician also wants me on oxygen. How do I get oxygen into the heated hose at the machine end of the hose and keep the heat? I am currently using a non-heated hose into which I know how to connect oxygen. I would like to try the heated hose. Thanks in advance.
We actually have a great blog with links on connecting oxygen to your CPAP. Link below will help you out.
cpapmyway.com/blog/connect-oxygen-to-your-cpap
Thank you for your quick response. It is apparent that Res Med does not currently make an oxygen adapter for their heated hose. I also have not found an 8 foot heated hose by Res Med. I assume that since the ResMed 11 is new there has not been a market developed for these products.
Neither Regular or ClimateLine tubing for the S11 have the oxygen port which attaches directly to the base of the machine. Do you have any update on when this will be available?
I do not have an update on that product. You can put a standard bleed in connector at the mask end of the tubing though. Link to that product below.
cpapmyway.com/store/oxygen-bleed-in
My insurance covers this machine 100% plus all future replacement parts. I've been using for a couple of weeks and it's been great especially when I switched to th nasal pillow after couple of days of rh full face mask
Great video. I just started CPAP therapy 3 days ago. Thanks for showing how to take out the water seal inside to clean. Was not shown that. Do you no anything about humility or heat tube setting? Mine is on auto, but I still have a runny nose
Thanks for the feedback. I have a link below that goes over the AirSense 11 humidity and heated tube settings for you.
cpapmyway.com/blog/adjusting-humidity-on-airsense-11-cpap
For first time users, is it necessary to bring the machine to dr. to have it calibrated to correct air pressure, or do you just set it yourself?
I’m wondering the same
It is usually a good idea to follow up with your Dr to make sure that it is working correctly and doing a good job for you.
The medical supply company that my insurance company sent me to for my machine and they had it set up as ordered by my sleep doctor.
There is no calibration needed.
For some reason, I got it this time! Video was very helpful and clear. Never realized the universal fit for the SoClean2. Now I can continue using with my new ResMed which uses a different water reservoir. Thanks.
You are welcome.
Ive been using this machine since mid April. First time c-pap user. Im definitely getting more sleep.
Your video was very good. I learned a lot from it. Especially interesting to me was the cleaning information was different from what the service rep told me. I was told to just add water as needed, empty the chamber and clean it once a week and start with new water than.
Also was never told about the piece to take out of the machine to clean.
Do you recommend filtered water or can tap water be used?
Really appreciate all the information.
I'm a newbie.
Last night I was awake more than asleep.
I hope there is more somewhere on how to use this.
I would try to use it during the day as much as possible during your acclimation. If you can watch some TV with it on or something that will distract you, then you will probably see a much quicker acclimation. Good Luck.
New air since 11 the air stinks right out of the machine I can’t stand the smell. They won’t give me a new one. They want to send it back to see what’s wrong. It smells foul in super heated plastic very disappointing what would cause it to smell? It’s not the hose. It’s not the humidifier chamber. You can turn on the machine without the hose on and just air for a short time comes out and it stinks.
I think this was a good video, I would have liked to see you demonstrate the machine with you putting on the mask connecting the hoses. What is the correct procedure during the night & you need to use the bathroom. Do you take the mask off shut the machine or do you leave the mask on disconnect the hose leave the machine running then reconnect the hose and go back to bed. I'm a senior and I get up 3 to 4 times a night to pee what do you recommend. Also, do I really need to go thru the menu to use it or just turn it on use it and then in the morning or whenever I get up just shut if off. What is the best way to clean the hoses and how do you ensure that no water is left in the hose before using it again. Thank you
Thanks for the input.
I wish they'd answer your questions. I have the same questions..I am wondering what is the recommended procedure when taking the mask off a few times during the night. I'm figuring that removing the mask for a restroom break might cause the Sleep Report to falsely report that mask isn't sealing. For example, should I enable autostart and autostop? Right now, I only have autostart enabled. Thanks!
Excellent review. Received my ResMed 11 from the VA (Veterans Admin) and it's a Cadillac compared to my sysone issued in 2011. The quietness of the CPAP machine shocked me. So happy to retire my Darth Vader noisy air machine.
Glad you are enjoying it. Thanks for watching!
I'm pretty new to the CPAP world. I'm having an issue with my AirSense 11 , It worked fine on Thanksgiving night, on Friday night it changed. It sounds like a wind storm. I don't think the pressure is working the air is just blowing
If it is in Auto mode, then it will change as needed. The most drastic changes happen during the first couple weeks for sure.
Me too. Mine shuts off in middle of the night and I can’t get air
Thanks for this video! I’m so happy! I just got one of these today! My first CPAP machine. I can’t wait to use it tonight! Looking forward to a full nights’ sleep! No more total exhaustion all day long!
You are welcome. Be sure to tell us how it goes.
I’m getting mine soon I can’t wait my life has been rough from sleep apnea have you notice a difference in lifestyle since using cpap
Thank you for all the good and bad comments on the video. This is my first time using this cpap. Mine was old and finally stopped working. Will be trying this tonight. Great video and God bless you.
Glad I could help!
Could you do a info on.. hooking up the hoses,what parts hoses come with this machine please. Loved the video need a little more info. Thanks
Will do. Thank you.
I’m struggling with my unit. All these videos help somewhat. Some days I feel like returning the unit and sleeping on my side. No problems doing that, so it’s an option. Thanks whomever for this info. ℹ️
Me too. I received mine from the VA a few months back. She have me about a 30 second class. t felt like I was sleeping in a windstorm the first night. I couldn't stand it. I decided to try it again with the half mask tonight and I'm still laying here in a windstorm. I dont know if that's normal. I struggle to swallow. I don't know if my mouth is supposed to be opened or closed. I already struggle with insomnia. I am more comfortable with the apnea.
Glad I could help
How the heck do you get the water tank off? I thought the white button on top was a release button but it isn't. I literally have to pry it off using the blunt end of a tool to pop it off so I can fill it. Is mine broken? Help
That is super strange. You may want to get a replacement water tank. Maybe something is not right with it. Link to ours below.
cpapmyway.com/store/water-chamber/airsense-water-chamber
Same here. Mine is stuck so bad that nothing will allow the tank to be removed.
It just separates very easily by putting left hand on unit to steady it ,thumb on top fingers on bottom ,pull very little effort .
@@andyminniti8563 thanks Andy, I finally have a routine to get it off, you are right on how to do it, but I just have to grunt and jiggle mine a bit before it gives way....
I would love it if you can include how to set the air pressure as my machine had the wrong setting since a new Sleep Clinic Test was done and changed my pressure from 6 to 13. thank you again.
th-cam.com/video/D1uhD42aP9I/w-d-xo.html
Here is the video for the DreamStation 2 settings.
I just started using it on the first night after a few hours I awoke parched only to discover in the morning that the reservoir was empty. If I have to get up nightly to refill the reservoir kinda defeats the purpose of using it
I've been using an S9 for years and I am going to be getting one of these.
This video was very helpful.
I haven't even received the machine yet and I'm thinking of ordering those replacement filter covers lol
Seriously though thank you for posting this
Thanks for watching and you are welcome. We have a few left in stock at this moment if you are looking to get one soon. Link Below
cpapmyway.com/store/cpap-machines/auto-cpap-machines/airsense-11-auto-cpap
I wished the video was STILLER. Camera wobbling way too much and annoying, feel like I'm on a damn boat.
We have heard that. Thanks for the input.
Thank you for a very informative video. You sent Ms. Heather Brown a link on Humidity & Tube Temp, which I watched. I have an AirSense 11 and my Tube temp is set to auto. I want to try adjusting it manually but how do I find out where "auto" had it adjusted to for I can start from there? I prefer not to start at 60 & work myself up gradually to 86. Is there any way to know where my "auto" was adjusted to? Btw, I also have a ClimateLineAir 11. Thanks
I do not think that there is a way to get the current settings when it is in Auto mode. I would start much closer to your room temp or higher in the manual mode.
@@CPAPmyway Thank you so much for responding! Yeah, that makes sense.
I have bought the 11 yesterday..ITS SOOOOO LOUD WHEN I BREATH IN AND OUT....WHHHHYYYY. it is loud then my FP . Can I do something to maker it quite?
If that machine is loud, then there is something wrong. Very often the water chamber seal doesn't line up. But if you cant resolve, then you should call your provider.
Just upgraded from the Airsense 10 to the 11.
1. This new model doesn't seem to ever completely "power off" like the older 10 model?
2. I've used a SoClean on my older 10 model for years. Any issues with running ozone through the 11 model for daily cleaning?
It will run for a while to cool down. Video link below will explain that a bit.
SoClean is simple, but it will put Ozone inside the CPAP. So early corrosion or issues may occur. Might just mean that you have to get a new CPAP earlier than if you weren't using Ozone in the CPAP.
th-cam.com/video/T9NrvynVc7o/w-d-xo.html
how often should you replace the water, and what happens if you don't?
I am a CPAP user for almost 25 years. My health insurance provides me with a new CPAP machine every 5 years. To date I have used 4 machines, and in 2022 I got ResMed AirSense11 as my last CPAP machine. None of the previous brand machines ever failed in their 5 years, but ResMed failed (humidifier does not work, no heater..), in less than 1 year.
I noticed AirSense10 has DIY instructions on how to replace the heater fuse. No instruction as such is available for AirSense11.
I live in Ontario, Canada. Couldn't find any AirSense11 service providers. May I kindly ask you what to do to have this fixed?
Currently AirSense11 is shelved to be fixed and my older machines are serving me. Regards.
You would have to get with the provider that gave you the CPAP and have it sent back to ResMed. 2 year warranty should cover that repair.
Hi Clay. thank you for this video. Is there a NON-disposable filter on the air sense 11? The back of my machine says to change the little disposable filter twice a month and the NON-disposable filter every 6 months. What do you know about that?
There is only a disposable filter for the AirSense 11.
Your videos are very informative. I was just recently diagnosed with (Moderate Obstructive sleep apnea) yesterday and was told I needed a (Auto Titrating Cpap) guessing which mean auto cpap?!? I need a machine that is (DOT Compliant) and was wondering what stuff do i need on the machine. Heated humidifier stuff like that. And also got a prescription and my sleep report too. Trying to figure out what machine is right for me.
Thanks for watching. If you are a needing DOT reporting then you should definitely consider how the reports are generated. The AirSense 11, and Luna G3 have wireless reporting and work great for getting Compliance reports. The Luna 2 is also good, but you have to pull the data on your own with the SD card on your Home Computer. Links to all of these options below as started bundles which come with everything that you need to get going.
cpapmyway.com/store/cpap-packages/airsense-11-auto-cpap-bundle
cpapmyway.com/store/cpap-packages/luna-g3-auto-package
cpapmyway.com/store/cpap-packages/luna-2-auto-starter-bundle
Hey, Clay! Will you please tell me...does my wife need a lightning-arrester plug, or strip, for her Resmed Airsense 11 CPAP machine please? Thank you!
I think that a surge protector is great as long as it is not overloaded with other things.
Was getting ready to send comments, they got erased, starting again. grrr Was caught in Phillips recall .Have Airsense 11 now. Use 2-30 min prewarms (water in tub barely warm) & turn on mach for little while to let heated hose warm up. When warm & blowing warm air , attach mask. In 5--10 min hose cools down & blows cold air. When get up in night, hose still blowing cold air. When get back in bed, hose is warming up & air is getting warm. Attach mask, hose & air cool off in a few minutes. Always blowing cold air in AM. Heat plate is hot & water is warm. This is #3 mach & heated hose. Hose set @ 84* (tried 78* 1st, nothing) humidity @ 5. Have tried several different masks, results are same. Have been back to provider many times. Feel like i'm going crazy! Anyone else having this problem?
Because the CPAP is monitoring your room conditions, it may not heat. Keep in mind that they humidifier system is not really built to heat the air as much as to add humidity. It add the humidity by heating the water so that more will evaporate into the air you are breathing. If your room is already humid, then it may not heat at all.
I got the 11 to replace the 10 and see very little difference. Water tank is same as 10 when filled just as tricky loading into the machine. Touch screen is no great upgrade because 10 you moved by line and 11 move by screen grouping. Would rather they keep same heating tubing as 10 would also be better of bought extra tubing since big enough investment. Only big change is coming to presser the 10 blow air fast through the hose making a feeling of mask blowing up like a balloon while 11 is very gentle flow and I don't get that mask blow-up feel. Mine came preset with regular hose so ordered heated hose not cheap. Oh and I never had 10 update OS at lest I know
Thanks for the input.
I got mine a few days before Christmas 2023, and then went traveling. The first night in the hotel, a weekend, my machine was FREEEZING my face. It hasn't happened since then, or before. What do you think was going on? I can call my provider in two more days, but of course, it's on weekend/holiday days, that I have the question. And not much I can do about it til we get home. I am curious about the Heated Tubing, vs regular that you are mentioning. I couldn't say which I have as I didn't bring the packaging with me.
The temp of the air coming from the CPAP is mostly dictated by the room temp where you are sleeping. The heated tube will help that significantly if you feel like it is just too cold.
I am wondering what is the recommended procedure when taking the mask off a few times during the night. I'm figuring that removing the mask for a restroom break might cause the Sleep Report to falsely report that mask isn't sealing. For example, should I enable autostart and autostop? Right now, I only have autostart enabled. Thanks!
Yes. It is best for you to turn it off then turn it back on when you start back on the CPAP again.
Having had their air sense 10 and experienced it's 3g uploading being killed off due to age I wish this thing had WiFi support. No sense using a cell carrier esp if they aren't going to upgrade it as the unit ages. Is it using 5g or LTE on this model? Eventually LTE will be discontinued as well like 3g before it. Just checked data sheet.. it's LTE. Dammit.
The AirSense 11 does have BlueTooth as well as the cell modem.
I have ResMed 11 with N20 mask. Question: the mask is venting even after I confirmed the mask was being worn correctly… (ie, sealed correctly). Is it normal for the venting to be a steady stream of air?
Yes there will always be air coming out of the exhalation ports.
can you bleed oxygen in?
Yes you can. Would need a bleed in connector though. this link should help.
cpapmyway.com/blog/connect-oxygen-to-your-cpap
Humidifier chamber: water slips out. Not great.
This is the 3rd night. The 1st night & tonight, the “blower” is not working. No air coming. I will wait to see if it corrects itself. I have checked all connections. The “on” light is on. Frustrated.
Please help.
Update: After many attempts, it has turned on
That does not sound right. I would get with your supplier and have them look at it. If it came from us please use the email below.
cs@cpapmyway.com
Wait... so, I have an AirCurve 10. Is the AirSence 11 a BiPAP or CPAP? Would the standard, not heated, hose from the AirCurve work with the AirSence 11?
The AirCurve 10 tubing will not connect to the AirSense 11. AS of today the Airsense 11 Bilevel/Bipap has not been released. So the current AirSense 11 models at all Auto CPAP or fixed CPAP.
I have been using the Airsense 10 sinds a few months, but i'm still not used to it. It might be me, but when i wear the mask (full face btw, cant use the other), then i just wake up at least every 1-2 hours, so in the end, after a few days of use, i need at least 1 day sleeping without the mask to have a normal 8 hour sleep and stay awake during daytime. Reading most comments, it feels like i am the only one having this problem though,
Have you reviewed your data with a Sleep Dr. Might be as simple as a setting change based on your Therapy report.
ResMed Dishwasher Safe Water Chamber for AirSense 11 & AirCurve 11 HumidAir Humidifiers, is it really
I think if you have the better version it can go in the top rack.
Have attempted 2 nights with this so far. Haven't made it past 3 hours. Feels like a high pressure plunger on my face. Pressure makes the mask leak, hard to exhale.
Sorry to hear that. Might want to check with your provider about a different mask.
Is the green light supposed to stay on. I can't figure out how to turn it off.
New. Should air be releasing from the hose?
Can u go past Max water. I use a full mask. I'm still getting dry mouths. I've been using 10 now 11 machines. I've been using cpap 12 years.
I use waterless resmed for travel. Oversea trip is a big problem.
You can not go past the max unfortunately.
TOO BAD THEY REALLY AREN'T MADE FOR PEOPLE WITH SEVERE SLEEP APNEA ! PRESSURE OF 20 DOES NOT KEEP ME ASLEEP!
I’ve been on and off CPAP for more than 20 years. This model is fantastic and my ear pillows fit perfectly. I love the MyAir app.
Thanks for the input.
What are ear pillows?
Just got my Airsense 11. The case sucks! There is no space for my face mask, the full face Quatro pro. As a person who travels a lot, being able to carry the complete system in one case is important. I'll be back after my first nights sleep.
They did make that case very tight. I think it was in an effort to keep things as small as possible, but if you are using a full face you will find getting it in there pretty tough.
I’m new to CPAP and used my 11 for the first time last night. I was surprised at how quiet it is. One thing I noticed is that tonight I need to use the chin strap that I received with the machine to keep from mouth breathing! I have a long beard and mustache, and according to my report this morning, the seal on my nasal mask was good all night.
So far, one question I have is about the temperature setting. Options are automatic or selecting a specific temperature. I like to sleep in a cold bedroom, so I set the temperature at 67°F. Does lowering the temperature like I did turn off the humidifier? I couldn’t tell whether or not it did or not because the reservoir of water was still very close to the “max“ line this morning. Mine came with heated tubing if that makes any difference.
The temp will regulate the tubing. Increase the setting if you get water in the tube.
How can I upload my SIM card from my RSMED 11? I can’t get a WiFi signal in my room. Thank you.
Your supplier or Sleep Dr would have to do that on the AirView program.
How does this airsense 11 model connect to OSCAR if it doesn't come with an SD card? I am looking to buy my first CPAP machine?
It does not work with Oscar at this point to my knowledge.
Switching from a Devilbliss IntelliPap & I run it without the water reservoir because it just had too much rainout for me, can I run this one without the water in the reservoir or with the heating element off? Great videos & thanks for any answer you can provide.
Yes you can. checkout this blog and video on running without water.
cpapmyway.com/blog/can-i-use-my-cpap-without-water-pros-and-cons
You're calling the weight cubicly?!? It's also funny when you say if you're watching .... Who else would you be talking to. got it running but so little power. i find it SO confusing. the 10 was very user frendly also i miss the tiny dim lite that STAYED ON w/ my 10
Thanks for the input.
I finally got a new machine after many complaints. It is just as bad as the first one. I have to unplug it everyday. If I don't it runs and runs, smells the house up of burning rubber. It has moisture on bottom of machine. Plus it is noisy so I put it on a 12" high box by bed. Good luck . I give it 👎👎👎👎👎👎👎👎👎👎
Wow! Sorry to hear that. We typically get great feedback on the AirSense 11.
I must be doing something wrong because MyAir only updates via cell phone upload ... I do not get the info on Bluetooth (yes the Bluetooth icon is on so there is supposed to be connectivity) at all.. On my ResMes AirMini I get data via Bluetooth ,,, Also there is no way to change your timezone without deleting all your data (Not a reset just clear data) ... any thoughts on what I am doing wrong with Bluetooth or is that just a "feature"
MyAir is experiencing some tech difficulties currently. So I think that it will improve soon hopefully.
What does it mean when it doesn't come on? The green light is on but it's now responding
That is tough one. I would reach out to your CPAP supplier and ask them what is up. They should have remote access to your AirSEnse 11.
Love my Airsense 11 I got form you all.
It is very quiet machine. Have had
no problems with it so far.
Note, the link you have for the
Airsense 11 accessories comes back
with: THE PAGE YOU REQUESTED CANNOT BE FOUND!
Just letting you know that link isn't working.
Thank you so much for the input and feedback. I had to break out the links for some reason. Thank you for the heads up on that!!
Ive had my machine for over 6 months now it worked great, then I started a job where I work night shift, I sleep during the day, and now its not measuring my usage, ill be asleep for 6 hours and when I wake up it reads Ive only had 15 mins on it, what can I do to resolve this my RT didnt know she gave me a new machine and its still happening. Thank you
It splits the day at noon in most cases. It should all work out, just not on the same day you are using it.
Just bought my new Resmed 11 today so thank you for your detailed look at the machine. I've been using one since 2007 First the S8 and the S9 and jumping straight onto the ResMed 11. I would also be interested in the cleaning process. Do you have to remove anything from the water tank before you place it in the dishwasher?
You should not have to remove anything. Thanks for watching!
I hooked up my so clean to my new 11 and the pressure was crazy.. I used my so clean on my 10 for years? I bought the new top for the reservoir for the tube to so clean and everything. Is it not compatible? Thanks
I am not sure. We have not tried the SOClean on the airsense 11 just yet.
I have been using the 11 for just over a year now. Just happen to come across this video searching for answers for an error I am having. I am getting an error that states, "Heating system error. Therapy may run without heating." Have you seen this error, and how can it be corrected. I have an appointment with my supplier to look at it but didn't know if it was a simple fix?
Yes, and you will have to take that one back to your supplier for that issue. It will require repair or replacement most likely.
Great video and very informative! I just started using new 11 after 6 years of 10. My recent complaint is the water tank is smaller and uses all the water in 8 hours. The 10 had a larger tank and I would only use half the tank even with more than 8 hours of sleep. I’m concerned about damaging the unit if all the water evaporates should I sleep past 8 hours. Should I be concerned or is there a humidifier setting that needs adjustment?
It will not damage anything if it runs out of water. Just might be uncomfortable if you get dried out. Thanks for watching.
What is the best product to buy to clean equipment. I had so clean before. What to you suggest! Thank you 😊
I like the PAPClean (link below). It doesnt get ozone into the CPAP which is a good thing.
cpapmyway.com/store/cpap-accessories/cleaning-supplies/papclean-cpap-cleaner
I had to buy a new DC power cable for my All power power bank because seams only cross over between this and 10 is the mask. I had extra heated hoses for the 10 and rotten can't be used on 11 until someone makes a adaptor for this
Thanks for the input.
You did not mention anything about the headgear. That’s what I was waiting for. I need to see how big this thing is because I could not sleep with all of the gadgets on the first one. That’s why I have never used it. So can you show that part for me please.
The AirSense 11 will work with any mask/headgear combination. Below is a link that helps with mask selection.
cpapmyway.com/blog/best-cpap-mask-current-and-new-users
Hi, I'm new to CPAP treatment. I have the airsense 11. Twice I have awakened during the night and there didn't seem to be any airflow coming through my machine even though I was wearing the mask and the machine appeared to be turned on. Also, the program shows that I take my mask off multiple times during the night, but I go to sleep with it on and wake up with it on and I haven't been out of bed. The machine itself says my mask fit is "great" but the program says it needs to be adjusted. I need some help understanding so I can do my best with this treatment. Thanks.
This is almost always due to massive leaks. The machine will think that you have taken the mask off and it will shut down. This video will show you exactly what I mean. Even if the leak average is good this can be the issue.
cpapmyway.com/blog/cpap-randomly-shutting-off
I have a weird question. When going out of town and packing my machine in the bag, where does the cushion and straps go? There doesn't seem to be a spot in the bag? Resmed Air Sense 11. Thank you.
It is a little tighter on the AirSense 11. It should go in the front area right in front of the machine.
First night everything was fine for 4 hours. Then the machine turned off. Took deep breaths and it would not turn on.
Are you able to turn it on and off with the button on top?
I sleep much better with this machine. I have the AirSense 11, but 2 days ago it stopped sending out data. I have an EERO 6 extender in my bedroom, I get 6 bars on my phone and tablet, but now only 1 bar on the cpap. Should the machine show as a connection on my phone? If so, what is the name of the connection? I appreciate any help you can give.
You should be able to connect it via bluetooth to the myair app. it has great instructions on the app.
Just got cpap machine yesterday and last night couldn't get it to work it keeps telling Me high leak detected connect tubing well I've tried everything and still doesn't work. So could you please tell me what to do. Thank you
That is usually because something is way off or you don't have the mask on when you turn the CPAP on. Take it all back apart, including the humidifier chamber. Then reassemble. Make sure your mask is on your face before you turn the CPAP back on.
Misleading title. This video is nothing more than a Review. It's not a Setup video like the title states. I was watching and waiting for the Setup and wasted 10 minutes of my life I will never get back. Doesn't even give you the basics of a setup like filling the water, installing the tubing, etc.
Thanks for the input. We have quite a few other detailed videos that show all of that and more on our channel.
I like the machine but lately it's been turning off peridodically with the 'water cooling' symbol lighting up. It resumes after a minute but every time it stops, it wakes me up. I can't find anything
in the 'troubleshooting' guide that addresses this issue.
That is a very common issue and usually has to do with the "auto-off" function. We have a great video and blog to help with that exact issue. Link Below. Thanks for watching!
cpapmyway.com/blog/cpap-randomly-shutting-off
My 11 has stopped accurately indicating correct usage time. After many hours it shows less than one hour of use. It only started this week after working properly. What is going on?
We have a great blog on CPAP hours not adding up. Link below. This should help.
cpapmyway.com/blog/missing-time-on-cpap-compliance-report
Oh my power DC plug for my 10 to use with battery backup isn't going to fit
Different plug connections.
Why doesn't it have a valve for exhaling? The way it's set up you breath in what you breath out as far as I can see. Couldn't they have put in a valve that unlocks when you exhale? It could be controlled by the CPAP machine? If that valve was there than there's be a lot more oxygen going into the users mouth. Am I missing something?
Exhalation happens on the mask, not on the CPAP machine. You will feel the exhalation port on most masks pretty obviously.
I just started wearing a cpap , I’ve tried the nose pillows and they bother my nose. I have the small nose mask, but it digs into my face ear my nose and that hurts. I saw your review on the nose cradle I think that maybe more comfortable. I’ve never bought anything online, do you use insurance?
We do not take insurance unfortunately. The cradle masks are very popular.
I just got my FIRST CPAP, the AirSense11. I started with an AirTouch N20 nasal mask, but found I started mouth breathing once I fell into a deep sleep, which woke me up. I switched to a AirFit F20 full-face. The full-face mask doesn't seem to push nearly as much air volume as I experienced with the N20. Does this seem normal? With the N20 there was a noticeable stream of air constantly being expelled from the mask, with the F20 I can barely feel any air coming out of the mask, which makes me wonder if it's forcing enough air into my nose/mouth???
That is a normal feeling. When you are able to exhale into a large space like a full face mask, it can feel like a lot less pressure. You may also want to adjust the mask selection on your settings to full face if it is still on nasal.
@@CPAPmyway I agree. Having used all the diff types of masks, yes the full face feels the least amount of pressure because the volume is larger, and therefore far more comfortable in my opinion.
How does one clean the heated hose and the nose plugs. Or whatever it's called. I am new to this. I did sleep better last night. Mt first time use! Thank you!
You can clean that tube the same as standard tube. Soap and water, rinse well, Dry very well before use.
I can’t connect to internet or cell reception, I live in Dominican Republic
Unfortunatley I am not familiar with any overseas things like that.
How you uploaded the cpa machine I stop using for 2 weeks and when I start using again they said uploaded before use tonight what I have to do to uploade.
It should do that on its own.
I'm new to using a CPAP machine. I just want to know, if the power goes out in the middle of the night, can I suffocate with the mask on?
If the power goes out you will still be able to breath.
I am blind. You mentioned the touch screen being an issue. Is it still usable? Or what machine do you recommend? This is the machine that I am supposed to be receiving soon.
Touch screens are very tough for the blind. Once you have it setup though I do not think you will have to adjust much.
Looking forward to getting my new 11. I have been using an old S9 and the noise it makes has started to really hinder my sleeping.
We have a ton of customers that love the AirSense 11 for sure.
Why does it shut off in the middle of the night? It’s happened about 6 times now - once twice in one night. Very scary the first few times. Some say to reboot but that’s ridiculous.
There is usually an easy resolution to that. Check out the link with video below. Hopefully an easy fix for you.
cpapmyway.com/blog/cpap-randomly-shutting-off
I’m having trouble with my seal on my mask. I have the one with the hose on top of my head. Any suggestions on fitting the mask better? Please help
We do have a great blog to help with mask fitting. Probably the best place to start, because there are quite a few variables. Link below.
cpapmyway.com/blog/why-is-my-cpap-mask-leaking