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FRAUD by Customers in Online Shopping - What to Do?
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- เผยแพร่เมื่อ 14 ธ.ค. 2017
- I have shown in this video the type of frauds been done by some online customers. Though majority of online customers are sincere and their issues are genuine but there are some bad apples. they try to cheat the sellers. I have listed all the possible scenario for the customer's frauds. I have also shown you the methods by which online sellers can safeguard their interest and avoid financial loss.
Link for seller registration on Amazon
services.amazo...
My shop on Amazon
www.amazon.in/...
Whatsapp EcomOne - 09411510841
wa.me/message/...
My shop on Amazon
www.amazon.in/shop/ecomone
Ok bro
Sb kuch customer hi nhi karta
Sir agar koi mobile order Kiya aur pickup ke baad usne return kiya par usi company ka same defect mobile return kiya to kya kare
I searched ... For ki flipkart k frod se kaise bache but yha to mujhe hi bachne k liye video mil gya 😂😂
😂😂
Same 😂
Bro me to aaje flipkart se Pegasus 38 orderd kiya tha aaje aur or fully different product of Nike and duplicated of like a Nike refund ki reqvest dali hai
@@shivrajsinhrana3748 Veta Fat k haath me aa jaege ek din
Same here
I learnt all the way to cheat amazon and flipkart😂😂😂
Scam 2021 by The Fact
2022*
Most of the time delivery boy is a fraudster. Seller customer ko aur customer seller ko galat samjte hain pr asl mein delivery boy saman nikal te zyadatar case mein.
sabse aasaan aur badiya idea, ye hona chahiye ki delivery ke time par delivery agent box ko open krke ke customer se satisfaction letter sign lele, jisme ye mention ho ki jo item customer ne order kiya hai vahi received hua, taki baad mein customer order ko change naa karke REPLACEMENT aur return ke time par.
I orderd jabong combo pack but receive only one from seller and paid for two ...in this case what you say.. you only speak customer fraud...and what about seller fraud...
Chintu ola brother seller bohat kam he fraud karte hai. Sabse jyada harami hote hai customers.
@@carworld9057 sir mne u.s polo ki do jeans ka combo 3200 me online payment krke order lgaya but combo me aai ak...and sare complain krli ..but abhi tk n pse return aaye n jeans...to bhai mere to lge h pse...and one more thing customer ko hrami seller hi bnata h bhai...
@@chintuola4082 brother pehle manta hu ki kuch sellers Jo the wo fraud but avi policies itni strict ho chuki hai ki seller jab product send karta hai to customer k pass product pauchne k 20 din baad usko uski payment milti hai. Kuch customer sirf majak meh cash on delivery order kardete hai or package receive nhi karte to bhi hum sellers ko courier charge apni pocket se dene padte hai. Customer honest ho to seller bhi honest he rahega
HE IS an honest sellers... And taking about fraud customers... Why are you getting butttt hurttttt... Chill ...
@@carworld9057 are Bhai seller KO Dena pdta sorry ab Lena hoga tbhi order krunga Bhai i am sorry
Ghatiya log fraud krte hai. Aur ghatiya log dono category me hote hai. Seller & customer. Sirf ek hi category ko blame nhi kr skte.
Amazon Flipkart pe km hota hai. Snapdeal & shopclues pe bohot hota hai. Maine wo dono use krna hi bnd kr diya hai. Main mostly Amazon hi use krta hu aur bohot achhi deal ho to Flipkart.
Seller Amazon pe cloudtail best hai & Flipkart pe ws retail. I mostly prefer them only.
Snapdeal se bhai nike ka flip flops mangaya tha (Rs 850 ka) woh bhi fake mila
Yes ur right sellers bhi fraud krte hai
Ture today i received my product and the package was open and repackaged use tap and inside it was soap
@@Yes_Im_Adarsh aisa package receive hi nai krneka bro
You can deny the delivery due to such reasons
Mai kewal books, comics or graphic novel hi buy karta hu online..or cloudtail India bahut kafi sahi books deti h par kyoki jyaday books America vgerah se aati h to bahut costly dete h cloudtail wale..u-read sabse best h book Lovers ke liye
Seller jb cheat karty to ky sirf customers thori na karty hai
RJ STYLE aap bhi video banao agar buyer ho to.
Ashish Kumar ku bany
RJ STYLE bilkul sahi seller bhi chor hata hai new ka price me used product deta hai saala ayr ye saala bol raha hai ki kuch bhi customer de deta hai to kya iska pickup boy ankh band kar ke product customer se leta hai
Seller bhut chor hote hai
Tumhara baap chor nii h kya bhadwo😂😂😂
Tu jo ye baat kar raha hai usme 100 me se 6 hi customer hote hai lekin jo retailers 100 me se 80 hote hai. Sirf video bana mat TH-cam pe dekha bhi kar
Delivery boy ko parcel dete time customer ko box open krne dena chahiye, hum company ko iske extra paise de denge......
problem yhi solve ho jayegi......
Bhai Mera vi aisa hi hua he. Chutiya Kata mera
hn pr amazon flipkart motherchod kuch bhee nai kr rha sellers k liye
courier boy to bhi fraud kar sakta hai to isme customers ki kya galti.........
both are same, and they don't have any clue how to do listing , I am taking the whole company to justice court so they can not fool around to other seller,
i will try to create group on twitter to join another 250 ecommerce seller who got robbed by e com drive pvt ltd,
so please all e commerce seller please sign the petition so indian court justices will help you get your money back from e com drive pvt ltd .
You are right Courier boy bis doing fraud .... 😂😂😂😂
I know because my friend is working for Flipkart
@@omprakash_sahoo 🙄🙄
Muje Myntra be frod Kiya . Galat product bhega 2 k Jaga 1 or Mene vo vapas bhi Kiya unka jo muje Mila tha . Lekin unhone aek hi product Ka refund Kiya dusre Ka Nahi or product bhi nai bheja muje . 😞😞
Started a week ago to sell on flipkart... First flipkart order cancellation return customer says product was missing... What to do
Sometimes delivery boys bhi shi product customer se pick krte hai but office me change kr ke kuch aur bhej dete hain seller ko.,(said by a courier boy)
Customer se zyada seller harami hota hai customer ke to naam me hi mar likha hai
bol to aese rha h jaise buyer fraud nai krte, dono taraf harami baithe h , buyer ko to return ka 100% refund milta h seller ko 30-40% milta h vo bhee kabhi kabhi nai
Harami buyer hote hai zada kuki seller ko pata hai galat dega to return hoga
Pur buyer galat dega to sala kuch bahi hota unka
I am also a seller, and today I got back two empty beer bottles in place of 2 insulated bottles in a courier return (which was not delivered to customer) on flipkart. Packet did not look torn from anywhere. It's really saddening and obviously some courier boy might have changed the product, I don't know using which technique.
It's not always the buyer/seller.
i always feel sad for the loss of sellers
Ecom Seller Tips yes, and we cannot do anything about it. Claim amount is also always very less.
@@Sonakshi02 first of all, Flipkart also a big thief......They don't approve all claims of sellers.....1 out of 6 claims get approved
Sir as u said that the courier guy has to make a video of each and every shipment when picking from the customers, logically it’s not possible from the courier guy as everyday he has to deliver more than 100 shipments and if he start making the video then never he can complete the delivery task given to him on time result the hub will be hit and gradually it wll be a bigger Impact on the company !!!
Courier guy ko roz thodi dena hotahye .
Kch dates hotihye in a week..
I think 2-3 times only ..
Next is courier and customer each should be secure by using camera...
Good video. I myself is a Customer. Even though this video is from seller point of view, If you watch video with open mind, you will find that Customer can also face same problems and he has provided good solutions...let's utilize them..
Now a days amazon checks at the time of return what product is being sent
Ye sab customer nhi bhejta....ye sab delivery man bhejta hai...mere nazar ke samne me earphones change kiya hai.
Did customer have any problem after this
Jsb seller ke taraf se froud ho to costommer ko uska paissa aane me kitne hafte lag jaate hai or sabeet kar te karte 7 se 8 saftah bhi chale jaate hai
Bhai amazon pr ye ho skta he ki hm costumer ko convenience krk review change krne ko kehe de
Yes. YOu can do it
Totally agreed...... But i myself have faced receiving wrong product. Delivery boys sometime get greedy and follow thois behaviour
I have learned a lot from you GURUJI, thanks a lot for sharing knowledge
My pleasure sir
Customers bht tareeke se fraud kar saktein hai .. ... Personal experience hai .. but yahan pe disclose karna nahi chaunga
Bhai main smaj gya
Lol😂😂
Kese bro
Bta Bhai...😂😂 jldeeee
lkin sir ....man lyjiye ki customr sahi product retrn krdiya aur aap ko dlvr hone se phle courier offc mei koi kuch chng krke fir pck kiya aur aap ko retrn vja....fir kiski galti hogi..???
The same thing happened with me, I've ordered shoes but received sandel from the seller!
In this case what do u say?
Yeah this exactly happened with me
Tanisha Verma LoL but I have orderded casual shoes worth 170 and got Reebok shoes worth 4.5k. Lol this maded my day
@@riteshsingh6341 that shoes was fake
Tanisha Verma no it is real I have checked from Showroom it is 100% original
@@riteshsingh6341 kismat😂
Bhai maine order kiya tha ASUS Zenfone 2, ₹ 8999 ka tha, jab courier boy aya bhut khush paise de diye aur parcel le liya, baad me jab box open kiya to paya, secound hand used phone with full of scratches...
and IMIE no. phone ka alag & bill me tha wo alag.....
Return request daali, next day delivery boy aya wapas lene, bhai cross check kr ra mere product ko, uske apbe mobile pe serial no. check kr ra & order details check kr ra apne screen pe .....
maine to parcel lete time itna check nhi kiya, khushi khushi accept kr liya aur wo return lene k liye 20 question khel ra.....
sab check kiya fir IMEI dekh k mere ko reject kr diya....... return nhi liya, mai flipkart k office gya same office waalo ne bhi mana kr diya ,return nhi krenge.....
fir filpkart customer care ko phone kiya mail daali, kha money return kro nhi to consumer court jaunga, mere pass video recording hi unhoxing ki ........
Flipkart ne money return kr diye.... issue solved......
maine 2 baar return kiye hi product, ek phone ka aur 2nd watch from amazon, damage watch thi ...... again delivery agaent 20 questions, fir maine usko video dikhayi unboxing ki aur usko video share kr di......
Delievry Boy jo return lebe aata hi, wo cross check krta hi . . ......
order details check krta hi, match krta hi apbe device se, accha khasa check krte hi......
Ye kehna galat hi ki check nhi hota
If we complaint about fraud to snapdeal will they help or they themselves involve in this fraud
Sir do we need trademark register to sell in flip kart???
Most viewer are customer here😁😁😂😅😅😅
Seller jab cheat krey to thik hai orrr customer uski bharpaai ke liye kuch orr to ye video waah
Apna hee socho bs😡
Sahii he bhaii
Sare ek jase ni hotey soch badlo bhai
Thanks for this informative video. 👍
I have seen your few videos all are very informative but till now I don't know your name and where are you from. Thanks bhai 👍
Sir...In my case I got an use product that also very different from what I have ordered ......in my place of two numbers .....who's mistake was that either from the sender or from the dilevery boy ..I really do know ..
kabhi kabhi courier boy return pickup karne ka time saman chori kar leta hai aur partial product khudse pack karke seller ko bhej deta hai. isse kaise bacha jaaye? ajkal OTP se deliver karte hai
Sahi kha bhai
Please reply is cushions and cushion covers a good category to sell online on Amazon and Flipkart and other Market place website??? Please reply
Yes it is . GO ahead.
I ordered realme wiree less earphones and that editos send the fack product
Bhai trsa baat krni ha urgent realme vala case ma 8818080180
most of the sellers are doing this kind of frauds ,when you order for phone you will get soap box when you try to return the misplaced product they say wait for 10 days then after they cancel the order
or block the customer
Best way to solve this problem is seller must attach bar code and halogram stickers with date and time on seller's product which is the best way .
If buyer trying to send different products then they unable to make bar code and halogram stickers for buyers intended product and for delivery boy legal right must be given to check halogram and bar code basis , he must have electronic device to check those bar code and halgram stickers to know that products whether that product is original or not?
Once the delivery boy confirmed, if product is fake then delivery boy should not accept or buyer false allegations to sellers product.
He should not accept that product .
And he should not return it to seller.
For that purpose buyers request should be unacceptable.
These halogram stickers and bar code number has perfect unique numbers given by Amazon. Only seller must have right to take those barcode numbers and halogram from Amazon.
Delivery boy, courier company and including buyers do not have any right to receive barcode and halogram stickers.
Only seller can receive those barcode and halogram sticker from Amazon.
This method almost eliminate fake product from buyer's. And seller feels more secure to do business.
It is very hard to say who did that?
Fraudsters may be anybody , they may be buyer's or may be delivery boy or may courier companies.
Need to make law for safety for seller.
I received manufacturer defect
mobile on flash sale, can I return and refund..??
Replacement
@@mkvn8180 refound Hoga 3 bar replacement Karne ke bad but service center me call Karne ke bad,Mera monitor Kia ha
@@mkvn8180 Apne Shai Bola but ye secret ha 💯 % hoga
Wrong Bol diya bhai.....
Appp Seller hoooo
But hammm loh buyer huuu....
Apne bilkul Vul bola.
Delivary boy 1dom Thik thak se Dekhne bad Le jata he...
Mene aj tak 10-15 Delivary Return
Haa bhai
Can u guess wht I receive from Amazon for fraud customer 48 Rs for a branded earphone... Wht should I do with that....
Will it affect costumer
delivery boy koi signature nai leta, vo sirf otp lekr chala jata h
Bro what about the seller huh?? I ordered Nike vapormax of 16K.. They send me replica product what about that??? 95% sellers are fraud.... You agree or disagree you will hear this type of complaint from each n every customer. You should also make a video " HOW TO GET RID OF FRAUD SELLERS " you should cover up this topic too
i covered the topic in my recent video .
i partially agree with you
95% sellers are fraud , 😂😂😂😂😂😂😂, maths me kitni bar fail hua hai?
Hello sir,,,apki bat thik hai Lekin kuch din pehle main ek 5 lt. Ka Hawkins pressure order Kiya tha flipkart se, seller ne mujhe 3lt. Ka leo company ke cooker vej di, to up iske bareme kya bolenge. ? Flipkart main Abhi ke time main fraud...seller v fraud karte hain aur kuch ghatiya customer v fraud krte hain....seller genuine ho to customer ke taraf se karne wala fraud Sayed band ho Sakta hai...
asie baat nahi hai sab customer sab jaise nahi hote hai
Zyada log aise hi fraud hote hain jinko logon ko ullu banane me maza aata hai tabhi wo online buy karte hain
Bt jb delivery boy product lene ata hai to wo check krte hai phir customer defaulters hai ya delivery boy
Is open box delivery option available for sellers because we receive wrong products frequently?
Ek baat mujhe malum pada currier ek wale se ki kuch return products currier wale hi gayab kar dete hai..
Kuch nahi almost sab
How buyer send return in FBM. I mean if I send product via speed post and buyer wants to return the product after some time. How we schedule pick up while we don't have any courier tie up. Can we ask buyer to send the parcel by his/her own expenses.
Yes but u have to pay them shipping
Pehli baat sabhi customer low price me achhe product lena chate he or ye website provide bhi karti he lekin product quantity dslr look me dikhne ke karan customer Mohit hokar bula leta or jab quality product na ho to return hota hi he. Lekin jab achhe product orignal image ke stha dikhe to return nahi hogga to froud nahi hone ke kam se kam chance
Bhai main customer hu , aur mere sath fraud kiya gya , ya to wo seller ne kiya ya delivery boy ne .... Jo puma ki t shirt mangayi , wo ayi nahi , aur koi purani t shirt aa gyi fati hui ... request daal raha hu , mera Flipkart account he block kar diya....tum log bhi kam nahi ho
you must have done return several times
Sir jab product receive krne ke baad phle Corrie bale product open nhi krne dete h
Iska Kya solution h
Agar sahi me products box me na ho toh us case me kya action lena chahiye ya fir used product mile box me?
(Lol...I received an order yesterday ...a watch.....I used it for a party today ...and returned it saying that this order in already used and not working properly...so I wanna return this.....then how could you blame me...as because I am already blaming you for that cause which you are going to be blaming me for).....This is a story not real. ... please tell what action should be taken in these cases
sir how to do listing please help
Dear seller i agree with your concern but what about seller doing fraud...?
Bcz few days back i was placed order of WILD STONE DEO..
BUT seller is shipped a different product with expired. How you can taking this ....
Only customers is not doing fraud. You also doing fraud. Bcz they trust you ....?
इस से अच्छा jab deliver krte ho usi time video or pics click krlo customer k saamne wapis lete time check hojayega
Sir, how good online business is?
Sir agr customer return request karta hai or reason me likhta hai ki my box was empty. I have received empty box but hamne sahi se product bheja tha is case me kya kar sakte hai please reply
please see my video about return management
Jo return hota hai uska shipping charges sellers ke accounts se katta hai kya
Kai bol rahe ho sir. If I'm selling on Amazon and a third party courier is delivering it then how will u contact those courier boys n tell them to take video. Koi bhi jak sakta hai pick up .. apke pass this uska number hoga
What size polythene bag is needed for packing a shoe?
12*18
Sir agar customer ne return krdiya h ye bol ke ki product is missing tb kya krna h.. please help
BC seller log zyada fruad karte
I ordered a mouse but inside nothing was there
Recently I ordered a Kookaburra shoe but inside different duplicate shoe I received. Imagine the level of seller's honesty.
Customer satisfaction is important.but fraud by customers is not acceptable. And what is your thought about fraud by sellers
Fraud by sellers is acceptable ?
sorry for ur experience. complain to the marketplace
@@EcomOne thanks for your suggestion. Good luck
@@abdgaming21 after taking 100% refund you are blaming sellers. Great
I order phone back cover buy one get one free but in packet there was only one cover.
chane chaba liye maine tb ja ke dusra mila.
order cancel kiya amazon ka product frying pan tedha tha.
product le gaya delivery boy bola paise amazon pay me aaenge. usne product jama hi nh kiya wapas. 3 months try karne k baad mujhe paise wapas mile.
customer end se frauds hote honge pr I think max to sellers hi karte hai.
Well no. I have uploaded a video about it. Please see that one.
Agar koi liquid chiz/product hai, joke Kam hoke aai hai ,ya use hoke aai hai, use vapas bheje ya Apne pass receive kare ?Can we get money from that customer?
Contact to Seller support.
इस तरह के फ्रॉड में कुछ कस्टमर के अलावा e-cart डिलेवरी देने वाले भी शामिल रहते है ,एक पहचान वाला लड़का जो यह रिटर्न्स लेने का काम करता है उसके अनुसार सेलेरी के अलावा वो रिटर्न्स की चीजें भी चेंज करके ऊपर की कमाई करते है जैसे कस्टमर से असली जूते nike के लेकर आफिस में बाजार से खरीदे हुए 200 रु के same कॉपी जमा कर देते है ।
Customers Bhagwan jaise hote hai aur Tmne to customers ko Hi Chor Bana Diya 😁😁😀🤣
Galat.
Bilkil Galat.
Jhut.
Some Care less Seller..
Khud ko tik karo .
Courier does not allow to write complaint on POD anymore. Vdo bhi mail karke thak gaye . They simply dont clear claims. Its all up to the seller how much pressure & losses he can handle. Ek din toot lar woh quit kar jata hai 😞
Seller are fraud than customers
सर हमने एक मुफ्ती का जींस मंगवाया ओर सेलर ने दो साल का पहना हुआ जींस भेजा क्या सेलर ने अच्छा किया । सेलर को भी कस्टमर के साथ धोखा नही करना चाहिए ओर ना हिं कस्टमर को सेलर के साथ । 👉मंगवाने का तारीख है 25/9/2018👈 मेरा सेलर से एक हिं सवाल है जो कस्टमर जो समान पसंद करे वही समान सेलर को भेजना चाहिए । लेकिन ऐसा सेलर 50% नही करता है । मांगते है कुछ ओर भेजता है कुछ ओर खुद मेरे साथ ऐसा बहुत बार हुआ है ।
File your complain. Return the product
@@EcomOne share your email I'd please
U can return u r product
can I send photo proof to amazon for safety clime? because I received wrong product
yes
I saw, also delivery boy change the product.
Pickup boy should be careful..tag should be attached..
Bhai delivery vala check krke product vps le jata h
Sir I an order packing
भाई मेरे पार्सल की को पिकअप डेट 31 मई थी और पिकअप नही किया है ना ही रिफंड भी नही मिला और ना ही रिटर्न cencal हुई है
अब क्या होगा
Bhaisaab seller bhi kam nhi hote...Mene pani wala fwara mngaya tha or mujhe galma bhej diya.....
Sir aisa thodi n hai ki shoes ki jagh chhapl send krega costumer aur rhi baat ki delivery boy ko matlab nhi h ki coustomer ne kya diya liya aur chl diya agr aap aisa sochte h toh aap glt h delivery boy check karta h shi product recive karta h koi koi coustomer fraud hote h sab nhi aur jyda toh fraud courier hub se hoga h
Ordered flipkart a kitchen scissors got n95 mask i opened the pack infront of the courier boy... he told me to raised a return i do it infront of his eyes ... he told me he will pick tomorrow he didn't come he cancelled the return like tracking details unavailable... now i have a great doubt like who is wrong here the product showing out of stock in flipkart and the courier boy is running without picking the return... since 20 times called the customer service and raise n number of queries he is not attempting a return... i have a huge doubt over the courier boy...
contact seller support
Ee online lo purchase cheyakandi me local vendors ki support cheyandi,, local vendor ki support chesthe,, athadu sampadinchinadi akade invest chesi mana uriki town ki mana deshaniki melu jeruguthundi,, ee online lo kanatam valana profits ni valu vala countries lo invest chesukuntaru
What about the issue customer sends correct item and seller get wrong item then? Uska baramay bol na fraud customer qu bolrah ha
Amount kitana %receive hota hi wrong product pe amazon me
Lekin jo seller fraud kartehai uska kya 15 days pahle maine ek sare order kithi friend k sadi me gift dene k liye lekin saree jab mili mujhe tab mere gharme kam karnewale didi bhi has rahethe us saree k kimt to 300 bhi nhi hai
Sir ek chota question hai.
Agar mai products online pe whole sale lerahahu bhechnekeliye from India Mart or alibaba to kya Mai GSTR 3b me dikhana hai kya nahi.
Pl answer and any email and contact details pl send me.
I want to do online selling business.
3 b dekhna selling jayga
Mane Amazon se order keya neckband 1500 ka and 10 days me wo turn on he nhi horaha and ab me use return bhi nhi karsakta 🥺🥺🥺 and services center Patna me and mere yaha se Patna 150km dur ba 🥺🥺🥺
I was being fraud by a seller 😔.
I will never use Amazon again
Are Bhai todhe seller hi fake hote hein. I ordered a harddisk worth rs 2199. They sent me a 100 rs fake power bank. COD rakha tha mein
Order Amazon cancel Kar Diya
So they are not responsible Bola next ye seller KO Amazon be Nikal Diya..... 😭😭
I paid money to courier guy. But I went to his office. Delhivery ... And sent the unboxing video.
But the tracking order and everything shows delivered. Ab Mera kya Hoga Kuch bhi pata Nahi chal Raha.
So Bhai log. Amazon fulfilled or flip assured. Se hi kharidna. No return goods BC paisa bhi gaya aur peace bhi Nahi hein. 😭
If Flipkart makIf Flipkart make you in losses then you should leave their seller membership
why are you taking all those losses ??????????????
अगर फ्लिपकार्ट आपको घाटे में ले जाता है तो आपको उनकी विक्रेता सदस्यता छोड़ देनी चाहिए
आप वह सब नुकसान क्यों उठा रहे हैं ???????????????
98% seller fraud karte hai aur Kai Baar toh customer ko pta bhi Nahi hota ki usse 1st 2nd copy bech Di
Meine combo oder Kiya mujhe combo mila nehi to kya kare aur costomer ko galat product nehi bejna chahiye same product vejna chahiye
Kaisa rahata hai online selling me mistakes Hoti rahati hai
But 30 days Ka return policy hai na clothes ke upar
So agar koi problem ata hai to u can return u r product before 30 days
Or jo customer k sath hua h uska ky hoga mane phone order kiya or wha se Rin soap aya hai uska ky kru... Please help me mne to 15k online hi pay kr diya th 😭😭
That's why flipkart or amazon se bahut piche reh gya..
Sir please help me I ordered from a website name Crazysoul and the product is different by cod what to do now
Thank sir for important information