Hi Emily, if you have an Android phone, you can stream music directly to your hearing aids via Bluetooth. Please follow the steps mentioned in this video to learn how to stream music from your mobile phone into your hearing aids. If you use an iPhone, you can refer to the steps from this video: ow.ly/NrrC50OZ2Kg
I know absolutely nothing about hearing aids but my friend got some and needs to turn the volume down and I cant find out which app to use or if the are all universal. He doesnt own a smartphone so I was just going to let him use a phone I have so he can control the volume but i dont know what app to download or anything. Please help
Hi Stephanie, thank you for contacting us. If your friend is using Phonak hearing aids, please visit this link: ow.ly/URjW50NZxgp to check if his hearing aids are compatible with the myPhonak app. If they are, you can download the app to adjust the volume of his hearing aids. You can learn how to adjust the volume on the app by watching this video: ow.ly/N0pz50NZu3f and about all the functionalities by checking this user guide: ow.ly/5esZ50NZxlW Furthermore, for any technical queries, please reach out to out app support directly by emailing at apps@sonova.com
Hi there, we apologize if the instructions in the video appear unclear. For best assistance, you can reach out to our support team directly by emailing apps@sonova.com and someone will be in touch.
How do I listen to music from my phone on the hearing aid
Hi Emily, if you have an Android phone, you can stream music directly to your hearing aids via Bluetooth. Please follow the steps mentioned in this video to learn how to stream music from your mobile phone into your hearing aids. If you use an iPhone, you can refer to the steps from this video: ow.ly/NrrC50OZ2Kg
I know absolutely nothing about hearing aids but my friend got some and needs to turn the volume down and I cant find out which app to use or if the are all universal. He doesnt own a smartphone so I was just going to let him use a phone I have so he can control the volume but i dont know what app to download or anything. Please help
Hi Stephanie, thank you for contacting us. If your friend is using Phonak hearing aids, please visit this link: ow.ly/URjW50NZxgp to check if his hearing aids are compatible with the myPhonak app. If they are, you can download the app to adjust the volume of his hearing aids. You can learn how to adjust the volume on the app by watching this video: ow.ly/N0pz50NZu3f
and about all the functionalities by checking this user guide: ow.ly/5esZ50NZxlW
Furthermore, for any technical queries, please reach out to out app support directly by emailing at apps@sonova.com
I am visually impaired Icantdo this? I need a person
Learning
Why couldn't you show a real device instead of a cartoon. You say press the lower part of the button? Which button there are at last 5!!
Hi there, we apologize if the instructions in the video appear unclear. For best assistance, you can reach out to our support team directly by emailing apps@sonova.com and someone will be in touch.