Hi Tom, any chances you can also share a video related to Forecasting, how to upload forecast based on historical data, and other related topics about Forecasting. I'm quite new to Purecloud Genesys Workforce Management Admin. So may be you can help me. Thank you.
Hie i want a detailed information on rotation and break managements also if there is any smart synchronisation option like in iex which is available for geneseys
Hi Tom, any chances you can also share a video related to Forecasting, how to upload forecast based on historical data, and other related topics about Forecasting. I'm quite new to Purecloud Genesys Workforce Management Admin. So may be you can help me. Thank you.
Hi, I want to get the schedule name from data table and then evaluate that in Architect, how do I do that without writing API?
Hi Shahid, thanks for watching! Our team would love to help you with that. Please reach out to contact@inflowcommunications.com for more information.
Hie i want a detailed information on rotation and break managements also if there is any smart synchronisation option like in iex which is available for geneseys