Reasonable capture cards and quality players are essential tools. Saving on maintenance or not wanting to lose money is wrong. If I had received such a bad copy, I would prefer to have my money back. It doesn't have to be something of extreme quality, but it should be able to deliver a good, clean and sharp result.
![BOWKYLION - วิงวอน (ex-change) [Official MV]](http://i.ytimg.com/vi/cLdnZWDaO-w/mqdefault.jpg)
Looks a lot like an SVHS tape played back on a standard VHS deck. Is it a Hi8 tape? Maybe they tried playing it in a standard Video8 camera?
This company should be sooooo ashamed!!!
You're doing a great job.
Greetings from austria, Mike
That crappy local company hurts good companies like yours.
Reasonable capture cards and quality players are essential tools. Saving on maintenance or not wanting to lose money is wrong. If I had received such a bad copy, I would prefer to have my money back. It doesn't have to be something of extreme quality, but it should be able to deliver a good, clean and sharp result.
I’m not sure if they can be reported for bad practice e.g. similar to Trading Standards in the uk
That other company does not know what they're doing. Shameful that they're in the same area as you.