Damaged Vhs Tapes? or CRAPPY COMPANY?

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[@Kurzschluss480Volt]

This company should be sooooo ashamed!!!
You're doing a great job.
Greetings from austria, Mike

[@wright96d]

Looks a lot like an SVHS tape played back on a standard VHS deck. Is it a Hi8 tape? Maybe they tried playing it in a standard Video8 camera?

[@laserfilmlab]

That crappy local company hurts good companies like yours.

[@EvaristoBrag]

Reasonable capture cards and quality players are essential tools. Saving on maintenance or not wanting to lose money is wrong. If I had received such a bad copy, I would prefer to have my money back. It doesn't have to be something of extreme quality, but it should be able to deliver a good, clean and sharp result.

[@jdtayloruk]

I’m not sure if they can be reported for bad practice e.g. similar to Trading Standards in the uk

[@igeekone]

That other company does not know what they're doing. Shameful that they're in the same area as you.