Hi Nespresso would like say I bought this machine about 1year+ ago and love your machine, it is easy to use and care for. N recently when my machine developed an error, your customer kindly arranged for pick up for servicing & repair and also kindly loaned another unit for my use while for my machine to be serviced/repaired. They loaned me such an advance unit I actually dare not use 😅. Anyways got my machine back within a week, parts replaced foc under warranty & service thrown in. Now sipping my fav black coffee typing out this feedback. Aside from the minor hiccup with my atelier, i find it to easy to use, and your instruction videos easy to follow. Happy With My Atelier. Feedback From Actual Owner of a Nespresso Atelier (ie I have used this machine n understand its features & capability)
Really!!!! 😢😢😢 because I just bought it and everyone while I was looking in TH-cam, said that I shouldn’t bought it and it’s so bad i’m so worried because it’s not cheap😭
Merhaba Meryem Hanım, 444 20 21 veya 0800 211 01 00 ( ücretsiz hat ) Nespresso Club müşteri iletişim merkezimize 08:00 - 20:00 saatleri arasında ulaşarak makinelerimiz hakkında detaylı bilgi alabilirsiniz. Sevgilerimizle
A lot of operator assistance needed for this. Latte would need milk and coffee in a different order than the Machiato and so on so no more one button per recipe but doing things in an order depending on what coffee you want. Seems like extra steps for the same result all because of a frother idea.
It doesn´t heat up the milk like the seperate milk frothers or the attached ones. So there is another step necessary if you want hot chocolate or a hot cafe latte.
HI, thanks for contacting us, could you please clarify the country you are contacting us from? This way we will be able to contact the appropriate department. Thanks in advance!
@@goncalocarvalho735 froth is not required for a latte or flat white, which is what I think the question is asking. If you want to make either you have to use the frother, not just heat the milk which then makes it’s something like a cappuccino and not a latte/flat white. Disappointing.
I have had the machine for 3 weeks and cannot get the results they show as they show. The Milk frothing is really poor . Would not recommend this machine if you Want to use recipes with milk ...
HI, thanks for contacting us, could you please clarify the country you are contacting us from? This way we will be able to contact the appropriate department. Thanks in advance!
Please know that we have not been made aware of this model yet. It is possible that it is market specific and for this reason we do not have more information. We apologize for the inconvenience. Be assured that if it is launched in Canada, you will be informed via our website. Cheers!
Please can you guy make a TUTORIAL on how to make a CAPPUCCINO with the ATELIER using the CAPPUCCINO VIEW CUPS? Since is an ATELIER designed to be used with ATELIER and it OVERFLOWS every time I wanna make one!
Hi Daniel, when using the Atelier to prepare milk recipes we recommend you use the View Mug. If using another cup, you should use at least 80ml of milk and not use a cup that flares at the top, as the Cappuccino cups are larger at the top these may not be suitable. Many thanks.
@@nespresso Thank you for the answer, but CAPPUCCINO VIEW is an ATELIER collection, and its called CAPPUCCINO as well as the BUTTON CAPPUCCINO. makes no sense that it doesn't work together. Anyhow, ok I understand now. And btw, 80 ml of milk is a LATTE allready a cappuccino has less milk usually, but ok
Hi Rawan, we are sorry to hear that you are having issues with your machine. We recommend that you speak directly with our Technical Team regarding this, they can be reached on 0800 442 442 (UK) or 1800812 660 (ROI), selecting option 3. They are available daily from 7am to 10pm. Many thanks.
In order to protect your health and that of our employees, and to contribute in the best possible way to joint efforts to reduce the spread of the coronavirus (COVID-19 virus), we have decided to suspend coffee tasting in our boutiques until further notice.
@@jackryan7550 Thanks, but I now have it too and I have problems :-) Must use 2 hands to lever head to top. I stay use my oder Lattissima Pro, I mean, that it is better.
Olá, André. Muito obrigado por compartilhar a sua sugestão com a gente. Pode deixar que vamos pensar com carinho nela. Estamos sempre buscando formas de trazer novas experiências memoráveis para os clientes Nespresso. Se precisar, estamos por aqui.
De melkopschuimer raakt de melk niet eens bij mokken of tassen in de kleinste kopstand, en bij de bovenste kopstand loopt de melk gewoon over, de melk kookt gewoon over elke keer opnieuw ook al gebruik ik zeer koude melk en tassen van Nespresso. Er is ook geen recept voor een lungo met melk of een dubbele cappuccino.
Beste Mathieu, Bedankt voor je bericht. Wat vervelend om te horen dat je ervaring met de melkschuimer van de Nespresso Atelier machine tegen valt. Voor technische ondersteuning zou ik je willen vragen contact met ons op te nemen op 0800- 0222320. Met vriendelijke groet, Nespresso
Bonjour Fabrice, je suis ravie de votre enthousiasme pour notre marque et plus particulièrement pour notre modèle Atelier. Cette machine vous permet de réaliser des mousses de lait onctueuses et aussi de composer de belles recettes gourmandes. Selon la recette choisie, votre lait sera chauffé ou pas. Vous disposez de multiples compositions froides ou chaudes. À vous de créer ! N'hésitez pas à suivre les tutoriels proposés. Au plaisir de vous renseigner, belle journée. Gaëlle
Hi there, we are disappointed to hear this. The machine should heat your milk to between 60-70 Degrees Celsius. If you believe yours is not heating to this temperature then we would recommend contacting our Technical Team directly for further assistance. You can reach them by calling 0800 442 442(UK) or 1800 812 660(ROI), and selecting option 3. Many thanks.
![เจ็บที่ยังฮัก - ม่อน วรวิทย์ [ Official Mv ] จอนนี่มิวสิค](http://i.ytimg.com/vi/KALIGSRSjFs/mqdefault.jpg)
Hi Nespresso
would like say I bought this machine about 1year+ ago and love your machine, it is easy to use and care for. N recently when my machine developed an error, your customer kindly arranged for pick up for servicing & repair and also kindly loaned another unit for my use while for my machine to be serviced/repaired.
They loaned me such an advance unit I actually dare not use 😅.
Anyways got my machine back within a week, parts replaced foc under warranty & service thrown in.
Now sipping my fav black coffee typing out this feedback.
Aside from the minor hiccup with my atelier, i find it to easy to use, and your instruction videos easy to follow.
Happy With My Atelier.
Feedback From
Actual Owner of a Nespresso Atelier (ie I have used this machine n understand its features & capability)
Hello! Thank you for this positive feedback. We are so happy to satisfy your demands! 😊❤️
Just bought this, milk frothing is better than my last Nespresso machine!! People need to read the instructions properly
Really!!!! 😢😢😢 because I just bought it and everyone while I was looking in TH-cam, said that I shouldn’t bought it and it’s so bad i’m so worried because it’s not cheap😭
Je l ai depuis 3 semaines
C est un vrai plaisir
Différentes façons de boire son café toutes très bonne
Facile d entretient
Super contente
oui, c'est vrai:)
This product is amazing! I've been wanting to buy one for so ...
☕
Nice looking machine, as there is no operating noise on the video I do have my concerns. Hope it goes on offer one day.
does the milk frother in nespresso atelier heat the milk ???
Yes! Please see our website for additional details.
Beautiful machine, I liked this 👏👏👏🙋♂️
Does it come with view mugs? I only have alto mugs which are taller. Can I use them as well?
yes
I don´t run the dishwasher as many times as I have a coffee. Can I buy more milk frothers?
You don‘t have to put it in the dish washer necessarily. Holding it under running water works just fine! It‘s ´really easy to clesn.
Merhabalar, sütlü kahveler için sütü ısıtma özelliği var mı yoksa sütü biz mi ısıtıyoruz?
Merhaba Meryem Hanım,
444 20 21 veya 0800 211 01 00 ( ücretsiz hat ) Nespresso Club müşteri iletişim merkezimize 08:00 - 20:00 saatleri arasında ulaşarak makinelerimiz hakkında detaylı bilgi alabilirsiniz.
Sevgilerimizle
Isıtıyor yazıyorlar
A lot of operator assistance needed for this. Latte would need milk and coffee in a different order than the Machiato and so on so no more one button per recipe but doing things in an order depending on what coffee you want. Seems like extra steps for the same result all because of a frother idea.
It doesn´t heat up the milk like the seperate milk frothers or the attached ones. So there is another step necessary if you want hot chocolate or a hot cafe latte.
HI, thanks for contacting us, could you please clarify the country you are contacting us from? This way we will be able to contact the appropriate department. Thanks in advance!
yes it does, it's a milk frother with a hot steam.
@@nespresso What does his country has to do with giving a straight and precise answer?
@@Albertojedi nothing, it's an automated reply showing low quality support by Nespresso
@@goncalocarvalho735 froth is not required for a latte or flat white, which is what I think the question is asking. If you want to make either you have to use the frother, not just heat the milk which then makes it’s something like a cappuccino and not a latte/flat white. Disappointing.
האם כוללת מקציף?
I have had the machine for 3 weeks and cannot get the results they show as they show. The Milk frothing is really poor . Would not recommend this machine if you Want to use recipes with milk ...
HI, thanks for contacting us, could you please clarify the country you are contacting us from? This way we will be able to contact the appropriate department. Thanks in advance!
@@nespresso why don't you try to bring this machine and the Vertuo line to Brazil?? A massive population of coffee lovers. You should try...
@@alasrj acabaram de trazer!! demorou mas veio kkk
I am in Canada but this machine does not seem to be available here? I would really like to buy it :(
Please know that we have not been made aware of this model yet. It is possible that it is market specific and for this reason we do not have more information. We apologize for the inconvenience.
Be assured that if it is launched in Canada, you will be informed via our website. Cheers!
Milkfrother
Please can you guy make a TUTORIAL on how to make a CAPPUCCINO with the ATELIER using the CAPPUCCINO VIEW CUPS? Since is an ATELIER designed to be used with ATELIER and it OVERFLOWS every time I wanna make one!
Hi Daniel, when using the Atelier to prepare milk recipes we recommend you use the View Mug. If using another cup, you should use at least 80ml of milk and not use a cup that flares at the top, as the Cappuccino cups are larger at the top these may not be suitable. Many thanks.
@@nespresso Thank you for the answer, but CAPPUCCINO VIEW is an ATELIER collection, and its called CAPPUCCINO as well as the BUTTON CAPPUCCINO. makes no sense that it doesn't work together.
Anyhow, ok I understand now.
And btw, 80 ml of milk is a LATTE allready a cappuccino has less milk usually, but ok
Eu adogooo65, amooo café, tenho cafeteira de todo tipo.
So this is a regular machine with inbuilt milk frother and you wanna tel me all this costs £350. rip off
Does it not have a heating element? So no hot froth, you have to heat the milk separately. Would rather have an aeroccino or a latissima
It steams the milk.
Mechanical, not steam... Stupid and pricy machine
Of course it heats the milk it would be pointless otherwise you would end up with cold coffee
@@havdicIt’s mechanical and steam. Mechanical for frothing, steam for heating.
I have this machine, but I don't know why I don't get foam, I tried a lot, just heat the milk for me without foam?
Hi Rawan, we are sorry to hear that you are having issues with your machine. We recommend that you speak directly with our Technical Team regarding this, they can be reached on 0800 442 442 (UK) or 1800812 660 (ROI), selecting option 3. They are available daily from 7am to 10pm. Many thanks.
Where I can try it in CH? Zug Nespresso shop?
In order to protect your health and that of our employees, and to contribute in the best possible way to joint efforts to reduce the spread of the coronavirus (COVID-19 virus), we have decided to suspend coffee tasting in our boutiques until further notice.
Hi, I am thinking about getting this machine or the Essenza Plus. Can anyone help? Thanks
Hi Juan Carlos. We will be happy to assist you through the chat service on our website: bit.ly/35Pwzdv Thanks.
Its funny, that in video we can see, that will be problems with height of cup and Nespresso try to hide it;)
swenak there are no Problems with Height of Cups 🤗 I used this Maschine for 3 Weaks and have no Problems 😃
@@jackryan7550 Thanks, but I now have it too and I have problems :-) Must use 2 hands to lever head to top. I stay use my oder Lattissima Pro, I mean, that it is better.
I want to buy this frother Wash it and it's gone
Hello! How can we help you?
Where can I buy the milkmaid only please tell me I'm living in Bangkok
You try to give the video more brightness it will be great if you do
Another nive machine that will not make it to Brazil... Huge fan base of coffee in Brazil... You should pay attention to this fact...
Olá, André. Muito obrigado por compartilhar a sua sugestão com a gente. Pode deixar que vamos pensar com carinho nela. Estamos sempre buscando formas de trazer novas experiências memoráveis para os clientes Nespresso. Se precisar, estamos por aqui.
De melkopschuimer raakt de melk niet eens bij mokken of tassen in de kleinste kopstand, en bij de bovenste kopstand loopt de melk gewoon over, de melk kookt gewoon over elke keer opnieuw ook al gebruik ik zeer koude melk en tassen van Nespresso. Er is ook geen recept voor een lungo met melk of een dubbele cappuccino.
Beste Mathieu,
Bedankt voor je bericht.
Wat vervelend om te horen dat je ervaring met de melkschuimer van de Nespresso Atelier machine tegen valt.
Voor technische ondersteuning zou ik je willen vragen contact met ons op te nemen op 0800- 0222320.
Met vriendelijke groet,
Nespresso
Comment le lait chauffe?
Hi. In order to provide you with the best response, could you please tell us what country you are in?
@@nespresso France
Bonjour Fabrice, je suis ravie de votre enthousiasme pour notre marque et plus particulièrement pour notre modèle Atelier. Cette machine vous permet de réaliser des mousses de lait onctueuses et aussi de composer de belles recettes gourmandes. Selon la recette choisie, votre lait sera chauffé ou pas. Vous disposez de multiples compositions froides ou chaudes. À vous de créer ! N'hésitez pas à suivre les tutoriels proposés.
Au plaisir de vous renseigner, belle journée.
Gaëlle
How the hell does cool milk with ice cubes and chocolate squares become mocha? The frother isn't hot, it only turns the milk into foam.
Hi there, we are disappointed to hear this. The machine should heat your milk to between 60-70 Degrees Celsius. If you believe yours is not heating to this temperature then we would recommend contacting our Technical Team directly for further assistance. You can reach them by calling 0800 442 442(UK) or 1800 812 660(ROI), and selecting option 3. Many thanks.